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Grand Prairie, TX 75052 (469) 831-6175

SUMMARY Results-driven, skilled team leader focused on achieving success and increased productivity through improvements in operations, quality, and administration. Dedicated with demonstrated ability to train, manage and motivate team members to achieve organizational objectives. Seeking an employment opportunity to utilize my professional skills and abilities within the corporation. WORK EXPERIENCE

Team Leader

08/2010 to Current Operate all equipment throughout general assembly, department 17.03. Maintain and enforce a safe and clean working environment at all times. Attentively maintain safety and quality standards. Train and advise team members to develop high work performances and practices, and knowledge of proper use of equipment and plant safety rules. Develop and maintain strong and clear communication and rapport with team members, team leaders and group leaders.   Leadership skills with integrity and communication. Teamwork, coordination and organization ability. CASE RESOLUTIONS, INC. Arlington, TX

Office Coordinator

06/2008 to Current Supervise and train administrative staff and field marketers. Oversee daily business operations. Develop marketing strategies to increase client base. Process financial obligations and payroll. Monitor the processing of incoming revenue, secure proper depository actions, and process payments. Supervise claims accordingly to maintain accuracy, efficiency and time sensitivity. Verify and log in deadlines for responding to daily inquiries. Manage over 1,500 pages of medical records, insurance records, claimant files and company files using on-line tracking system.

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Computer skills (Microsoft Office). Able to work under pressure. Assist in making sure that the quality goals are met for the day and week. L'PATRICIA Arlington, TX

Assistant Manager

04/2006 to 12/2008 Delivered excellent customer service by greeting and assisting an average of 200 customers daily. Addressed customer inquiries and resolved complaints. Stocked inventory when shipments were received. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Train and supervise staff to understand store procedures and policies, and the deliverance of outstanding customer service. Manage everyday retail procedures.   Exhibit behaviors that support values and ethics. Analytical and problem solving skills.

UNDERGRADUATE BBS: FINANCE University of Texas at Dallas, Richardson, TX ASSOCIATE OF SCIENCE: GENERAL STUDIES Navarro College, Corsicana, TX 2014 2008