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Electricity Supply (2012

)
Ontario's electricity supply is provided by different generation mixes which changes hourly depending on demand and availability. The 2012 Supply Mix was: Nuclear Energy Water Power Natural Gas Coal Wind & Other 56.4% 22.3% 14.6% 2.8% 3.8%

Energy Saving Tips For Around Your Home
• Wash your clothes in cold water and run full loads whenever possible. • Dry full loads whenever possible and clean lint trap after every load • Install an outdoor clothes line. Heat from the sun and the flow of air will dry your clothes. • Avoid using the heat-dry and pre-rinse features on your dishwasher - use the air-dry option. • Keep your freezer full and defrosted. • Don’t keep that old, inefficient refrigerator running. • Use a microwave or toaster oven to cook or warm leftovers. Ovens only need to be preheated for baking. • Use ceiling fans instead of air conditioning. Make sure your fan is blowing air downward in the summer. • Turn off your TV, stereo, DVD player and gaming systems when no one is using them. • Turn off lights whenever you leave a room or don’t need them, even for a few minutes. Switch to CFL bulbs. • Turn down the thermostat in winter and up in the summer. Every degree saves approx. 2% of energy. • Install aerating, low-flow faucets and shower heads. Repair that leaky faucet, drips add up to litres of water. Old fridge or freezer? visit www.saveonenergy.ca or Call 1-877-797-9473 for free pickup.

Milton Hydro Distribution Inc.

Visit the Independent Electricity System Operator ("IESO") web site at www.ieso.ca for more information.

GO GREEN: Sign up for eBilling and Go Paperless at www.miltonhydro.com
• Review bills 24 hours a day, 7 days a week; • View your transactions, archived bills and usage history for both electric and water services; • Notification via email advising when each monthly invoice is available for viewing; • Reduction or elimination of paper filing and storage; • Environmentally friendly with the elimination of printed bills and envelopes;

Electricity Rates
Effective May 1, 2013
Billed Monthly
8069 Lawson Road Milton, ON L9T 5C4 Tel: 905-876-4611 Fax: 905-876-2044 www.miltonhydro.com Questions? email: customerservice@miltonhydro.com
All rates are approved by the Ontario Energy Board For more information visit their web site www.ontarioenergyboard.ca or contact them toll free at 1-877-632-2727

Holidays Off-Peak Electricity Rates
Victoria Day Canada Day Civic Holiday Labour Day Thanksgiving Day Christmas Day Boxing Day New Year's Day Family Day Good Friday May 20, 2013 July 1, 2013 August 5, 2013 September 2, 2013 October 14, 2013 December 25, 2013 December 26, 2013 January 1, 2014 February 17, 2014 April 18, 2014

Milton Hydro Distribution Inc.

8069 Lawson Road Milton, ON L9T 5C4 905-876-4611 www.miltonhydro.com General Service General Service General Service 50 kW to 999 kW 1000 to 4999 kW <50 kW Large User Unmetered

Questions? email: customerservice@miltonhydro.com

Rates Effective May 1, 2013
Approved by the Ontario Energy Board

Residential

Sentinel Lighting

Street Lighting

Delivery Customer Charge Distribution Transmission - Network** Transmission - Connection Smart Meter Entity - MDM/R Regulatory SSS Administration* Wholesale Market Services Global Adjustment Rate Rider Customers only Debt Retirement Charge Loss Factor Adjustment Non-RPP $0.25/month $0.0056/kWh $0.0043/kWh $0.0070/kWh $0.25/month $0.0056/kWh 0.0043/kWh $0.0070/kWh 1.0362 $0.25/month $0.0056/kWh $1.5689/kW $0.0070/kWh $0.25/month $0.0056/kWh $2.0771/kW $0.0070/kWh $0.25/month $0.0056/kWh $1.9326/kW $0.0070/kWh 1.0149 $0.25/month $0.0056/kWh n/a $0.0070/kWh $0.25/month $0.0056/kWh n/a $0.0070/kWh 1.0362 $0.25/month $0.0056/kWh $1.5099/kW $0.0070/kWh $15.11/month $0.0143/kWh $0.0072/kWh $0.0053/kWh $0.79/month $16.08/month $0.0174/kWh $0.0066/kWh $0.0047/kWh $0.79/month $75.81/month $2.6665/kW $2.9715/kW $2.1934/kW $874.23/month $2.9205/kW $2.9225/kW $2.1576/kW $3650.64/month $2.3116/kW $3.1647/kW $2.4130/kW $7.64/month $0.0163/kWh $0.0066/kWh $0.0047/kWh $2.37/month per connection $17.9653/kW $2.0228/kW $1.5064/kW $1.98/month $8.8007/kW $2.0125/kW $1.4755/kW

Not Applicable

* Applicable to SSS Customers Only ** kW charges based on peak demand between the hours of 7:00 am to 7:00 pm weekdays Miscellaneous Charges Arrears Certificate Statement of Account Easement Letter Credit check (plus agency costs) Account Set-up Returned Cheque (plus bank charge) Special Meter Reads Collection of Account Reconnection Charge (non-payment) At Meter During Regular Hours At Meter After Hours Late Payment Interest (19.56%/yr.) Transformer Allowance per $/kW Primary Metering Discount Your Right to Privacy $15.00 $15.00 $15.00 $15.00 $30.00 $15.00 $30.00 $30.00 $65.00 $185.00 1.5%/month (0.60) -1.0% Milton Hydro collects personal information in order to provide distribution, water and wastewater services. All personal information is protected under Milton Hydro's policies & procedures developed in accordance with Privacy Legislation. To see Milton Hydro's Privacy Policy visit www.miltonhydro.com. Power Outages Milton Hydro strives to ensure a safe, reliable supply of electricity however an uninterruptable supply cannot be guaranteed. Storms such as wind and ice may damage Milton Hydro lines and equipment resulting in power outages. In the event of a power outage please call our office and provide your account number, location and details of the outage. Milton Hydro crews will be dispatched immediately upon notification of “no power” calls to patrol overhead lines to identify, and safely repair the damage in order to restore power on a system wide basis first. If you require an uninterruptable supply of electricity (e.g. for reasons related to health, livestock, sump pump, etc.), Milton Hydro recommends that you purchase an alternate supply of electricity such as a generator. When using a generator please follow the manufacturer's and Electrical Safety Authority's safety guidelines. For those customers who have damage to their customer-owned pole lines, please contact the Electrical Safety Authority ("ESA") at 1-877-372-7233 for a list of ESA contractors approved to do the repair work.

Conditions of Service Milton Hydro's Conditions of Service outlines the obligations of both Milton Hydro as the distributor and the Customer as well as information related to connections, voltages, and customer class specific information. For a copy of Milton Hydro's Conditions of Service visit to www.miltonhydro.com Sign Up for e-billing today and Go Paperless at www.miltonhydro.com

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