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Global Approach to Project Management

Management Solutions

Global Approach to Project Management

Arun Lal, PMP

Management Solutions
• Management Solutions for Business Needs • Getting work done cheaper, faster, better

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Global Approach to Project Management

Management Solutions

Our Belief

Education should be defined by Professional Expertise; Not by Democratic Choice

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A Lesson Learned

A wise man does not burn his fingers to know that it hurts; He knows it from the experiences of others

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Global Approach to Project Management

Management Solutions

An Innocent Assumption

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Understand Ego

• I always carry 2 Bags • A smaller Bag of
Talent

• A bigger Bag of
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the Project Environment • Understand Phases. Project Management.Global Approach to Project Management Management Solutions Learning Objectives • Understand Project. Knowledge Areas • Understand how Human Behavior affects the objectives of Projects • Understand Professionalism and Ethics • Demo of Microsoft Project Arun Lal 7 Ground Rules • Cell phones in Silent Mode • Discuss relevant practical experiences. Process Groups. references and ideas • Make note of queries • Document concepts to be implemented • Share Lessons Learned Arun Lal 8 4 .

Faculty • • • • • • • Arun Lal.Participants • • • • • • • • Name Organization Department Specialization Experience Experience in Project Management Experience in Project Management Tool Primary Objective 10 Arun Lal 5 .Global Approach to Project Management Management Solutions Introduction . PMP Significant experience across Industries Senior Management positions Many successful project deliveries Many challenges … Managers trained across industries Management workshops conducted 9 Arun Lal Introduction .

Global Approach to Project Management Management Solutions Arun Lal 11 Introduction to Project Management Set Goals when you don’t know where you are going any road will get you there Arun Lal 12 6 .

Global Approach to Project Management Management Solutions What is a Project? • A temporary endeavor undertaken to create a unique product. service or result Arun Lal 13 Project Characteristics • Temporary • Unique • Progressive Elaboration Rolling wave planning • Limited Resources Arun Lal 14 7 .

and Closing of the Project. skills. Executing. Planning. • They may have a vested interest in the Project Arun Lal 16 8 . Monitoring and Controlling. tools and techniques to meet project objectives Arun Lal 15 Stakeholder • Anyone who has stake in the project • Anyone who is affected by (or can affect) positively (or negatively) the Initiating.Global Approach to Project Management Management Solutions What is Project Management? • The application of knowledge.

Global Approach to Project Management Management Solutions Project Roles • • • • • • • • Project Manager Project Expeditor. Project Coordinator Senior Management Functional Manager Sponsor Stakeholders Project Management Office Program Manager Portfolio Manager 17 Arun Lal Project Managers Management Skills • • • • • Leading Communicating Negotiating Problem Solving Influencing 18 Arun Lal 9 .

Global Approach to Project Management Management Solutions Project Triple Constraints • Scope • Time • Cost Balancing Scope. Time. Cost within the framework of quality to meet Project Objectives Arun Lal 19 Prioritization Matrix Priority High Medium Low Project Constraints Scope Time Cost Arun Lal 20 10 .

Global Approach to Project Management Management Solutions Work Authorization System • To ensure that the work gets done at the right time and in the right sequence Arun Lal 21 Enterprise Environmental Factors • They impact the Project Company’s organizational Structure Values and work ethics Laws and regulation Policies Risk attitude of Stakeholders Market place Infrastructure Arun Lal 22 11 .

procedures. procedures. corporate knowledge Templates Previous Project Plans and Project information Policies.Global Approach to Project Management Management Solutions Organizational Process Assets • They help in Project Planning • Can be process. guidelines Estimating data Lessons Learned Knowledge Bases and corporate competencies Arun Lal 23 Constraints • Any factor that limits ones ability to meet Project objectives Arun Lal 24 12 .

Global Approach to Project Management Management Solutions Assumptions • Information considered to be true for planning purpose Arun Lal 25 Project Plan • Guides execution. and closing • Contains all subsidiary plans Arun Lal 26 13 . monitoring and controlling.

Predictor • 2. Predictor + Solution Provider + Support Arun Lal 28 14 .Global Approach to Project Management Management Solutions Work Performance Information • How things are performing against cost and schedule goals • How project team is performing • How products compares against quality standards Arun Lal 27 Project Management Office • The evolutionary approach • 1. Predictor + Solution Provider • 3.

Global Approach to Project Management Management Solutions If Projects are not managed properly • • • • • Time Overrun Cost Overrun Dissatisfied Stakeholders De-motivated team members Loss of Customer and Money 29 Arun Lal The Solution • Project Management System consisting of: – Formal Project Planning – Effective Monitoring & Control • With additional elements: – Tools/Techniques and Methodologies Arun Lal 30 15 .

methods and tools • Provides a roadmap to manage the project effort and activities • Provides a checklist of key deliverables and activities Arun Lal 31 PM Phases • • • • • Initiating Planning Executing Controlling Closing 32 Arun Lal 16 .Global Approach to Project Management Management Solutions Project Management Methodology • A collection of processes.

Global Approach to Project Management Management Solutions PM Process Groups • • • • • Initiating Planning Executing Controlling Closing 33 Arun Lal Repeated Process group within Phases Phases Initiating Planning Executing Monitoring and Controlling IPECC Closing Process IPECC Groups IPECC IPECC IPECC Name of the phase is the name of the dominating Process Group Arun Lal 34 17 .

Global Approach to Project Management Management Solutions PM Knowledge Areas • • • • • • • • • • Integration Scope Time Cost Quality HR Communication Risk Procurement Professional Responsibility and Ethics 35 Arun Lal Project Scope Management • Ensure that the Project contains all the work required and only the work required to complete the project successfully • Processes Collect Requirements Define Scope Create WBS Do work Verify Scope Control Scope Arun Lal 36 18 .

Budgeting and Controlling costs so that the Project can be completed within the approved budget • Processes Estimate Costs Determine Budget Do Work Control Costs Arun Lal 38 19 .Global Approach to Project Management Management Solutions Project Time Management • Manage timely completion of the Project • Processes Define Activities Sequence Activities Estimate Activity Resources Estimate Activity Durations Develop Schedule Do Work Control Schedule Arun Lal 37 Project Cost Management • Estimating.

Global Approach to Project Management Management Solutions Project Quality Management • Determine Quality policies. objectives and responsibilities so that the project will satisfy the needs for which it was undertaken • Processes Plan Quality Plan Quality Assurance Perform Quality Control Arun Lal 39 Quality • Conformance to Requirements • Fitness for Use Arun Lal 40 20 .

Global Approach to Project Management Management Solutions Quality Terms • TQM (Total Quality Management) – Everyone is responsible for Quality – Focus shifts away from Product to Process • Kaizen (Continuous Improvement) • JIT (Just in Time) • ISO – Document what you do and do what you document Arun Lal 41 Quality Terms • • • • Prevention vs Inspection Attribute Sampling vs Variable Sampling Special Cause vs Common Cause Tolerance Limit vs Control Limit Arun Lal 42 21 .

Global Approach to Project Management Management Solutions Quality Tools • • • • • • • Cost Benefit Analysis Cost of Quality Control Charts Benchmarking Design of Experiments Statistical Sampling Flowcharting Arun Lal 43 Quality Tools • • • • • • • • • Quality Audits Process Analysis Cause and Effect Diagram Control Chart Histogram Pareto Chart Run Chart Scatter Diagram Inspection 44 Arun Lal 22 .

who fulfill their roles with little face-to-face interactions. • Co-location • WAR room Arun Lal 46 23 .Global Approach to Project Management Management Solutions Project Human Resource Management • Organize. manage and lead the Project team • Processes Develop Human Resource Plan Acquire Project Team Develop Project Team Manage Project Team Arun Lal 45 Virtual Team • Groups of people with a shared goal.

Global Approach to Project Management Management Solutions Stages of Team Development • • • • • Forming Storming Norming Performing Adjourning 47 Arun Lal Types of Power • • • • • Legitimate Power Reward Power Expert Power Referent Power Punishment Power 48 Arun Lal 24 .

enhances free thinking. Arun Lal 50 25 . – Subordinates inputs and desire are not taken into consideration. • Laissez-Faire (Delegating) – Team takes the decisions. • Democratic – Team participates in decision making process – Both management and staff is involved in making decisions.Global Approach to Project Management Management Solutions Conflict Resolution • • • • • Withdrawal Smoothing Forcing Compromising Confronting 49 Arun Lal Management Styles • Autocratic – Boss takes decisions and everyone follows.

Y Ouchi – theory Z Vroom – Expectancy theory Arun Lal 51 Transition from Engineer to Manager • Engineers are trained to fix issues with known solutions • Managers fix issues with unknown solutions Arun Lal 52 26 .Global Approach to Project Management Management Solutions Motivation Theories • • • • • Maslow – Hierarchy of needs Herzberg – Hygiene and Motivating Factors McGregor – Theory X .

distribution. and ultimate disposition of Project information • Processes Identify Stakeholders Plan communications Distribute Information Manage Stakeholders Expectations Report Performance Arun Lal 54 27 . collection. storage.Global Approach to Project Management Management Solutions Transition from Engineer to Manager • • • • • Behaviour Relationships Customer Business Comes First (Technology later) Leadership 53 Arun Lal Project Communications Management • Ensure timely and appropriate generation. retrieval.

Modify a message so that it can be sent .The person who needs to initiate the communication .The person who gets the message .The thing used to transmit the message .Global Approach to Project Management Management Solutions Communication Model • • • • • • • Sender Receiver Medium Feedback Noise Encode Decode .Modify a message that has been sent so that it can be understood Arun Lal 55 Communication Channels • Channels = n(n-1)/2 n = the number of team members Arun Lal 56 28 .A response to a message .Something that interferes with the message .

and decrease the probability and impact of negative events in the project Processes Plan Risk Management Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Responses Monitor and Control Risks Arun Lal 57 • Risk Register • • • • • • • • • • • Risk Number Risk Name Risk Description and characteristics Risk Probability (Qualitative) Risk Impact (Qualitative) Risk Urgency Assessment Risk Probability (Quantitative) Risk Impact (Quantitative) Risk Score (Probability Impact Score) Risk Ranking Risk Response Plan Arun Lal 58 29 . Increase probability and impact of positive events.Global Approach to Project Management Management Solutions Project Risk Management • Managing uncertainties.

Global Approach to Project Management Management Solutions Project Procurement Management • Purchase or acquire products. services or results needed from outside the Project team • Processes Plan Procurements Conduct Procurements Administer Procurements Close Procurements Arun Lal 59 Professional Responsibility • Project Manager should – – – – – Be a leader Deal with issues in a direct manner Act ethically and legally Be open and upfront Be professional – abide by the rules of his profession Arun Lal 60 30 .

Global Approach to Project Management Management Solutions Philosophy • Don’t ask – What should I do in my organization? • Important Question –What should I do? Arun Lal 61 Responsibility • Our duty to take ownership for – Decisions • we make or • fail to make – Consequences that result Arun Lal 62 31 .

Global Approach to Project Management Management Solutions Respect • Our duty to show high regards for Ourselves Others Our Resources • An environment of respect results in: Trust Confidence Performance Excellence Fosters mutual cooperation Diverse perspectives are encouraged and valued Arun Lal 63 Fairness • Our duty to make decisions – Impartially • Our conduct must be free from – Self interest – Prejudice – Favoritism • One should be fair and also appear to be fair Arun Lal 64 32 .

adopt best practices Arun Lal 66 33 . Teach.Global Approach to Project Management Management Solutions Honesty • Our duty to – Understand the truth – Act in a truthful manner Arun Lal 65 Professional Responsibility • Integrity – Sticking to high moral principles • Don’t give Bribe • Spread Knowledge. Share Knowledge. Mentor.

Global Approach to Project Management Management Solutions Professional Responsibility • • • • • Be fair to everyone Respect differences in a group Resolve conflicts in favour of the customer Don’t hide things from stakeholders Be ethical in all decisions 67 Arun Lal Making right choices • My test • Others test • Newspaper test Arun Lal 68 34 .

Global Approach to Project Management Management Solutions Demo of Microsoft Project • • • • • • • Starting a Project Project Options Task Resources Baseline Track Report 69 Arun Lal Summary • Q&A • Discussions Arun Lal 70 35 .