Jennifer Chesley Marketing 1960 Section 012 Mentor Interview 1. The interview was at 2 p.m.

on Monday, October 29, 2012 at 102 W 500 S, Suite 215. 2. I interviewed John S. Gilchrist. He is a partner at Dalton, Gilchrist & Harden, an accounting firm. His phone number is 801-523-7871. 3. He and his partners formed the corporation in about 1980. John graduated from BYU in 1955 with a Bachelor of Science degree in Accounting. He joined the Army and served there before starting his professional career. He worked for some small business and then for UniVac before taking the CPA exam. He continued to work for various companies before he joined with some colleagues to begin the accounting firm. 4. Johns major duties include payroll and income tax preparation. 5. John cited a typical workday by describing what he had done today. He began his day with meeting with clients to give them their payroll and tax reports. Then he came into the office and caught up on the mail and email that came in over the weekend. He then worked on a case where the client was being audited by the IRS. After he met with me, he would be working on payroll taxes for a company that was due the next day. 6. The aspect of his job that he enjoys the most is meeting with people and talking to them. 7. John most dislikes firing customers or telling the clients that the firm is unable to continue doing business together. 8. On average, he works 35 to 40 hours a week, but before tax deadlines, the work week could be 50 hours or more. 9. Most of the travel that John does is done locally in meeting with clients.

10. John spends about 50 to 60 percent of the time working alone. The rest of the time is consumed with meeting with clients or other members of the accounting firm. 11. John and his firm use a personality assessment created by Clyde Johnson (see attached). This assessment rates a persons dominance, extroversion, patience and control. All of the employees have taken this assessment. By knowing these results, the employees at the firm can better relate to each other because they know effective methods of communication and pet peeves of the various personality types. 12. John tries to have a close relationship with his clients. This allows him to better see the workings of the companies and to make sure that the clients practices are in accordance with correct accounting principles. 13. The project that John was working on today was a successful project in his eyes because the clients were helped and would receive a refund from the IRS. The clients previous accountant recommended a practice that they were not qualified to performed. This precipitated the audit and, after careful review and recalculation of the figures by John, he could give the clients the good news about the refund. 14. Most projects do not go as planned. There is always something that is hidden and needs to be uncovered in the course of putting together accounting records. 15. John believes that to be successful in any position, you must have a strength in some area. It does not matter what that strength is, but you need to figure out what it is and to take advantage of it.