SUHAIL SALEM BAMZENA

Curriculum Vitae
SENIOR IT OPERATIONS | ADMINISTRATION & MANAGEMENT
PROFESSIONAL



Contact
+ 971-50-8194870


Skype
Suhail.Bamzena



LinkedIn
ae.linkedin.com/in/suhailbamzena/









Team
Management
& Leadership
PreSales &
Technical
Architect
Infrastructure
& Database
Management
IT Operations
&
Administration
Project /
Program
Management
SUHAIL SALEM BAMZENA
Mobile: +971508194870 | E-Mail: suhailsalem@gmail.com
Address: P.O. Box 8822, Dubai - UAE

Aspiring for career enhancing and challenging positions in IT Infrastructure & Database Management, Pre-
Sales and Technical Architect


CAREER OVERVIEW


 Assiduous and detail oriented IT Manager with 14 years of experience in program and project management, IT
infrastructure management, IT process improvement and Enterprise Architecture. Proven ability in analyzing
organizational requirements, recommending cost effective business solutions, defining IT vision and preparing future
roadmap by utilizing latest technologies & industry best practices and increasing internal & external customer
satisfaction.
 Proficient in managing and delivering simultaneous projects and implementing business solutions within assigned
project scope, timeline and cost constraints. Expertise in pre-sales, vendor network set-up, alliances & partnerships
management, technical support delivery, data center set-up and operations, security and technology resource
administration. Exposure in green field setup.
 Oracle certified professional with significant exposure in installation/ configuration and maintenance of Oracle
versions 8i, 9i, 10g and 11g and expertise in Performance Tuning, Query Optimization, Client/Server Connectivity and
ensuring database consistency. Well trained in ITIL V3, CITM.
 Comprehensive understanding of the IT Infrastructure Services & Solution Design with demonstrated abilities in
managing operations & spearheading teams for excelling business targets & service delivery metrics. A thorough
professional with a proactive attitude, capable of thinking out of the box and generating new ideas and solutions.
 Ability to work closely with all levels of management within the Company to determine needs, develop plans and
provide relevant sources in support of those needs. Ability to manage human, financial and material resources towards
the achievement of stated targets, to lead, motivate and provide effective guidance to a team of professionals and
support staff.
 An articulate communicator combining strong interpersonal, negotiation, problem solving, relationship management,
analytical and decision making capabilities.


DOMAIN SKILLS OVERVIEW












ORGANISATIONAL SCAN


May’07 onwards ~ NOOR ISLAMIC BANK, Dubai - UAE as Manager - Database Administration

Growth Path
Mar ’13 onwards Manager - Database Administration
May’07 – Mar’13 Assistant Manager - SE DBA

Major Contributions:
 Lead IT Operations and infrastructure management with key focus on complete Database Administration for Database
platforms (Oracle11g/10g, MS SQL2008/2005, Sybase 15, MySQL 5.0) including installation, maintenance and tuning.
 Worked closely with Enterprise Architecture team to ensure Solution and Technology Architecture guidelines are followed
and implemented in accordance to TOGAF 9.1 standard.
 Manage Enterprise wide backups for all applications & ensure backup policy is implemented. Monitor periodic restorations
to ensure the sanity of backup process & components.
 Well versed in troubleshooting database issues, implementing different types of Replication models like Snapshot &
Transactional, Database Backup and Recovery procedures
 Coordinating System Engineering functions for HP-UX, Linux, Sun Solaris and Wintel platforms. Installation & Management
of Application servers and webservers (Oracle10g Application Server, IIS). Setup of OFSAA & Hyperion landscape.
 Well-versed at reviewing, testing and applying database changes to all environments including development & Production
Servers, while monitoring Error Logs, Schedule Tasks, Database activities etc.
 Perform vendor relationship management, which include regular reviews and ensure adherence to the agreed SLA’s.
 Hands-on practice in code optimization, database efficiency enhancement, end-to-end database maintenance activities
through cross-functional and professional teams
 Render consultancy on application/ implementation of database management tools; develop policies/ procedures for
network access, usage, backup & recovery of data
 Efficiently handle teams, combining communication, interpersonal & problem solving skills with analytical, decision making
and leadership capabilities to enhance organizational objectives.

Achievements & Milestones:
 Outstanding contribution in leading consolidation of Oracle databases to reduce licenses & achieved cost savings of USD
4.8 million annually.
 Instrumental role in leading the migration and consolidation of MS SQL databases and its servers to achieve a cost saving
of USD 2.2 million annually in licensing costs.
 Management of EMC & Clarion storage and SAN infrastructure including upgrades and tech refresh, a project worth USD
4.2 million with no business downtime.
 Displayed prompt negotiation skills and tactfully negotiated contracts to achieve savings of USD 0.65 million on the tech
refresh of storage infrastructure.
 Successfully achieved saving of USD 0.3 million by cross training and fitment of staff to fulfil additional roles and optimized
productivity.
 Achieved great success in ensuring 99.9% availability of databases, resulting in ZERO downtime and in turn ZERO loss of
business operations.
 Significant role in maintaining 100 % security and reliability of data within the systems. Accommodated new systems and
initiatives with minimal or no additional cost to the bank.
 Contributed as a pivotal player being part of the core team that migrated the Primary datacentre to new premises without
any business downtime.
 Part of the core team that setup the Disaster Recovery site, and ensure the systems are in sync with the primary datacentre
which eliminated the risk of running the core services with a single point of failure.
Dec’05 – Feb ’07 ~ WELLOGIC, Dubai - UAE as DATABASE ARCHITECT

Major Contributions:
 Developing project baselines while monitoring and controlling projects with respect to cost, resource deployment, time
over-runs and quality compliance to ensure satisfactory execution of projects
 Analysing information system needs, evaluating end-user requirements, custom designing solutions and troubleshooting
for complex information systems management.
 Carrying out project management activities (collect requirement, define scope, develop, design / architecture)
 Managing relationship with project stakeholders, keeping stakeholders informed of progress and takedown any requests
for making changes.
 Designing databases and various technology components incorporating TOGAF 9 Solution and Technology Architecture
guidelines while working closely with the Enterprise Architecture team ensuring business solutions are delivered.
Achievements & Milestones:
 Spearheaded the Application portability project to make it platform independent, this lead to increasing sales/deployment
of the product by 300% within the 1
st
year of project completion.
 Exposed to reputed projects involving major US labels such as Sparrow Health Systems, Welch Allyn, Medvirginia, Maui
Medical Group, etc.
 Played key role in feasibility studies, evaluating performance requirements and establishing performance laboratories to
ascertain metrics for MMG, SHS and various other projects
 Enabled delivery of the Wellogic Consult/Synapse platform at Sparrow Health Systems, Maui Medical Groups and
Medvirginia, and performing platform migrations at various client sites
 Designed and deployed SQL Server 2000 Data Mart using Analysis Services and DTS to extract data from Oracle. Performed
ETL jobs & generated Cubes on SQL Server2000 Analysis Services

Sep’02 – July’05 ~ Verizon Communications, DALLAS, USA, as SR. Database Administrator

Sep’01 – Sep‘02 ~ Continental Foods INC., DALLAS, USA, as Database Administrator

June’98 – May‘01~ Wayne State University, DETROIT, USA, as Database & System Admin


EDUCATION


2001 M.S. in Computer Engineering from Wayne State University - USA, Detroit
1997 B.E. in Electrical & Instrumentation Engineering from Osmania University – India, Hyderabad

IT SKILLS


Operating Systems Sun Solaris, HP-UX, AIX, FreeBSD, SCO, Linux, Mac OS, Windows
RDBMS Oracle, Teradata, MS SQL Server, MySQL, Sybase
Web Technologies Oracle AS, Apache Server, Iplanet, JBoss, IIS
Middleware Oracle Fusion Midleware, Weblogic, IBM Websphere, MQ Series
B I Tools Cognos (Impromptu, Powerplay), Informatica, BO, Crystal Reports, SQL Server2000 Analysis
Services, Oracle Warehouse Builder & BI
Languages C, C++, VB 6.0, HTML, FORTRAN, Pascal, SQL, PL/SQL, TSQL
Tools & Utilities HP DataProtector, Veritas (VVM, NetBackup, BackupExec), Crystal Reports, D2K, Erwin, TOAD, DTS


CERTIFICATIONS & TRAININGS


 TOGAF 9 Certified Enterprise Architect. Dubai, UAE.
 Certified IT Manager Training. Dubai, UAE
 ITIL v3. Dubai, UAE
 Oracle Database 10g Administration Workshop II, Oracle University, Bangalore, INDIA
 Oracle 9i Database Administration, SQL Star International, Hyderabad, INDIA.
 Oracle 8i Database Administration, Safasoft Inc. Dallas, USA.
 Sun Solaris 8 System Administration Safasoft Inc. Dallas, USA
 SQL Server 2000 Database Administration Safasoft Inc. Dallas, USA
 Data warehousing Fundamentals Safasoft Inc. Dallas, USA
 Business Intelligence Workshop (Cognos & Informatica) Safasoft Inc. Dallas, USA.
 EMC ControlCentre Management & Celerra Administration. Dubai, UAE
 EMC CLARiiON Host Integration & Management. Dubai, UAE

PERSONAL DOSSIER


Date of Birth: 9
th
May 1975
Linguistic Ability: English, Arabic, Urdu and Hindi
Nationality: Indian
Driving License Details: Valid UAE & USA
Visa: Employer Sponsored