5/7/2014 EnWin: Residential Rates

http://www.enwin.com/customerservice/residential/rates.cfm#rates 1/2
RESIDENTIAL RATES
To learn more about residential rates, please select an option from the list below or scroll down the page.
Setting Rates
Electricity Delivery Rates
Regulated Price Plan (RPP) Customers
Non-Regulated Price Plan Customers
Regulatory Charges
Debt Retirement Charge
Total Loss Factor Adjustment
Late Payment Charge
Transformer Ownership Credit
Common Miscellaneous Changes
Water Rates
Water Miscellaneous Charges
Setting Rates
In the Province of Ontario, electricity rates are set by the Ontario Energy Board (OEB). These include the rates for the electricity commodity as
generated, transmission through high voltage systems (e.g. Hydro One), and distribution through local systems (e.g. EnWin). The OEB is responsible
for ensuring that all rates are "justified and reasonable". Therefore, when EnWin seeks a rate increase, it must prove that the rates sought are
"justified and reasonable". The case is presented to the OEB through an application. Below you will find the justified and reasonable rates current to
the date indicated. More information on rates is available at the OEB website: www.ontarioenergyboard.ca.
Electricity Delivery Rates
The following rates are current as of May 1, 2014.
Residential
Transmission Delivery Charges
Network Service $0.0080/kWh
Connection Service $0.0047/kWh
EnWin Delivery Charges
Fixed Customer Charge* $10.94
Variable Distribution Rate $0.0204/kWh
Net Rate Riders - Volumetric $0.0010/kWh
Net Rate Riders - Fixed
Monthly
$1.06
* Charge is prorated depending on number of days in the billing period.
** Charge is per Connection
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Regulated Price Plan (RPP) Consumers
Applies to those customers who meet the legislative criteria (residential/low-volume consumer) of the program. A regulated price per kWh is charged
for electricity used.
Residential
Off-Peak (lowest demand) $0.075/kWh
Mid-Peak (moderate demand) $0.112/kWh
On-Peak (highest demand) $0.135/kWh
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Non-Regulated Price Plan Consumers
The electricity price you pay per kWh is a retailer contract price (dependent upon your choice of electricity provider).
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Regulatory Charges
Wholesale Market Service Charge/kWh $0.0044
Rural Rate Protection Charge/kWh $0.0013
Regulated Price Plan (RPP) Admin. Charge* $0.25
5/7/2014 EnWin: Residential Rates
http://www.enwin.com/customerservice/residential/rates.cfm#rates 2/2
*Applies to customers not contracted with an energy retailer
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Debt Retirement Charge
Established by the Ministry of Finance, this rate will be used to pay down Ontario Hydro's stranded debt. The total loss factor is not applied to this
charge. These funds are remitted to the Ontario Electricity Financing Corporation.
Charged per kWh $0.007
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Total Loss Factor Adjustment
As electricity is delivered over a power line, a small amount of power is consumed or lost as heat. This is known as line loss. Line loss is caused by
equipment such as wires and transformers, which consume power before it gets to your home or business. The loss factor adjustment accounts for
these losses.
Secondary metered customers <5,000 kW 1.0377
Primary metered customers <5,000 kW 1.0273
Customers >5,000 kW
Available
Upon Request
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Late Payment Charge
A Late Payment Charge of 1.5% will be applied to the unpaid portion of your account's monthly balance.
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Transformer Ownership Credit
Service < 115 kV (per kW of billing demand) $0.60
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Common Miscellaneous Charges (plus applicable taxes)
Arrears Certificate $15.00
Pulling Post-Dated Cheques $15.00
Account History $15.00
Credit Reference/Credit Check $15.00
Returned Cheque Charge (not inclusive of bank fees) $15.00
Account Set-up/Change of Occupancy Charge $30.00
Special Meter Reads $30.00
Collection of Account Charge — No Disconnection $30.00
Disconnect/Reconnect at Meter $65.00
Disconnect/Reconnect at Meter After Hours $185.00
Meter Dispute Charge + Measurement Canada Fees (if meter found to be correct) $30.00
Dispute Test Residential $50.00
Service Call — Customer-owned Equipment $30.00
Missed Service Appointment $65.00
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For More Information:
For more information about Ontario's electricity industry, please visit the Ontario Energy Board's Web site or the Conservation Bureau's
Web Site.