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Event Management Level 3

Unit 1: Customer Service and the Role of the Event Manager

Key qualities of an Event Manager
Delivering reliable customer service
Creating a seamless service
Supporting clients
Unit 2: The Event Planning Process
Event documentation
Choosing a venue
Managing problems
The Event Planning Process
Unit 3: Types of Event Requiring Management
Birthday party planning
Organising a charity event
Black Tie events
Festivals and outdoor concerts
Unit 4: Health and Safety
Health and safety policies
Risk assessment
Large and small events
The health and safety coordinator
Unit 5: Planning Small and Private Client Events
Building a client relationship
Overcoming difficulty
Events at private homes
Planning small corporate events
Unit 6: Running an Event Management Business from Home
Marketing your business
Financial details required by HMRC
Starting an Event Management business
IT requirements
Starting Your Own Business Level 3
Unit 1: Preparing to Start Your Business
Why start your own business?
Character and motivation
Before you start: managing yourself and planning
Market research
Sales and profits
Financial planning
Employing people
Stock and asset management
Unit 2: Defining Your Business
Deciding on the form of your business (sole trader, partnership, limited company)
How to decide what is best for you
Setting goals for yourself
Unit 3: Marketing
Your product or service
Value for money
Segmenting your market
Unit 4: Customers
Identifying your potential customers
Promoting your business
Before sale
After sale
Unit 5: Finance
Understanding your business finances
Working with figures
Break-event point
Fixed and current assets
Cash flow
Sources of finance
Managing your money
Unit 6: Your Business Plan
Why do you need a business plan?
The format and structure of your business plan
Yourself, your people. your values, your mission
Your business model
Your market
Your competition
Profit forecast
The Event Management and Starting Your Own Business course is assessed through a series of written assignments, which
are submitted to your tutor for marking. There is no external examination required.
There are no time limits on this course, so you can study at your own pace without the pressure of tight deadlines. Total
study time for this course is around 120 hours, although this is approximate and the pace at which you work is up to you.
This course is designed for distance learning at home or at work. Students receive a course manual, assignments and a
study guide, as well as tutor support by email.
At the end of this course successful learners will receive a level 3 NCFE Award certificate of achievement in Event
Management and a level 3 NCFE Award certificate of achievement in Starting Your Own Business. That means that these
courses are independently accredited at a level of learning equivalent to level 3 on The Qualifications and Credit Framework
(QCF) for England, Wales and Northern Ireland (where level 2 and 3 courses are similar in difficulty to GCSEs and A Levels,
The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The
course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's QCF level descriptors) to allow you
to consider the depth of study, difficulty, and level of achievement involved. This course has been accredited under NCFE
IIQ Licence by Open Study College which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal
recognition to courses.
NCFE is recognised as an Awarding Organisation by the qualification regulators for England, Wales, and Northern Ireland.
These are Ofqual (the Office of the Qualifications and Examinations Regulator in England); the Welsh Government and CCEA
(the Council for Curriculum, Examinations and Assessment) in Northern Ireland.