MANAGEMENT CONTROL OF

IT PROJECT

PRESENTATION BY

SHIRISH DESHMUKH – 8354
TANAY BOKIL – 8356
NITIN K. BANKA – 8359
NISHANT SINGH - 8360 
Flow Of Presentation

y Corporate Strategy
y Scope Of MCS in IT
y Phases of MCS in IT projects
y Cause for failure & Success of IT projects
y Infosys –Global Delivery Model –A Case 
CORPORATE LEVEL STRATEGY
CMMI LEVEL – 5

SYSTEMIZING
THE PERSON

PERSONALIZING
THE SYSTEM
Sources: www.nasscom.com
c 
SCOPE OF MCS IN IT ORGANISATION

y DECENTRALISED ORGANISATION STRUCTURE
Flat organization structure

y FOCUS ON PROJECTS
Multiple projects are running at same time. Control at top level is
then a challenge.

y LESS RELIABLE STANDARDS
Many projects are sufficiently different from prior projects, so
that historical information is not of much help, and allowance
must be made for their unique characteristic. 
SCOPE OF MCS IN IT ORGANISATION

y DIFFERENT RHYTHM
Projects start small, build up to a peak activity, and then taper off
as completion nears. 
PHASES OF MANAGEMENT CONTROL

DECISION TO
UNDERTAKE
PHASE I PHASE II
EXECUTION EXECUTION
PHASE N
EXECUTION

STRATEGIC EVALUATION
EVALUATION
PLANNING
FINAL
EVALUATION

REVISION REVISION

DETAILED
PLANNING BACKED BY MIS REPORTS

Sources: Anthony Govingrajan 
Effective Project Management in IT

y Only promise what you can realistically deliver
y Establish milestones
y Set clear expectations
y Set up a realistic budget
y Establish contingency plan
y Communicate regularly
y Make the project sustainable 
Major Causes of IT project Failure

Sources: PMI project management handbook- 3rd Edition 
Common reasons for failure of IT projects

y Undeveloped Project Goals
y Poor Project Team Composition
y Lack of Project Management & Control
y Inappropriate Technology Base
y No Senior Management Involvement
y Escalating Project Cost & Time of Completion 
Minimizing Damage: What to do if a Project is
cancelled

y To Communicate the failure to entire project team
y Determining what went wrong 
Major Causes of IT project success - CSF

Sources: PMI project management handbook- 3rd Edition 
Sources: PMI project management handbook- 3rd Edition 
Infosys – Global Deliver Model

y Processes
Robust process-orientation helps us deliver solutions
from multiple locations.
y Quality
Deliver world-class solutions by ensuring quality
across processes, interfaces and outputs, in
management, core and support process.

y Tools PRISM – MCS AT INFOSYS
Monitor large and complex projects through a
combination of indigenous tools.

Sources: www.infosys.com 
Infosys – Global Deliver Model

y Knowledge Management
Knowledge Management Services help assess customer needs,
evaluate technologies and recommend solutions. in the flattening
world requires companies to shift operational priorities in four
areas. defined as the four shifts required to win in the Flat World.

y Program Management
Project management processes address key aspects across the
project life cycle.

y Risk Mitigation
Infosys’ risk management framework covers risk identification,
prioritization and mitigation. 
Infosys Project Process PRISM

Key Elements Project
Infosys Processes Process Infrastructure
Processes

Traceability PRIDE
Records
Defect Detection,
Prevention, Tracking
QSD
Reference
document
Measures &
BOK
Metrics
Department and
Process Manuals
Estimation PA

Quality Assurance &
Quality Manual and
Quality Control
PDB, PCB
Organizational ,
Manual
Tools
Risk Mitigation
Repository 
Requirement
Number

System Test
Plan Description
Reference
FORWARD

Traceability
Integration
HLD
Test Plan
Reference
Reference
BACKWARD

Unit Test
DD
Plan
Reference
Reference 
Defect Detection, Prevention, Tracking

Reviews
Testing

• Effort
• Defects •Scientific principles
Measures • size
•Numeric meaning
•Physical attributes
• Schedule

&
•Setting quantifiable
• Process goals
• Product •Measuring & tracking
Metrics • Service progress
•Taking decisions
•Planning improvements 
Quality Quality Risk
Estimation
Assurance Control Mitigation

Basing size
Plan follow up Identification
Productivity Defects
identification
Skill Requirements
Technology
Execution follow up
Complexity Prioritization

Risks/Uncertainties
Business Correction
domain training
Resource availability
Mitigation
options
Time and Schedule
Audit
Unit Costs