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Term 1
A when rule can be used on the
following rules
1. Fork Shape
2. Harness Rule
3. Flow Action Rule
4. Connector
Definition 1
1. Fork Shape
2. Harness Rule
3. Flow Action Rule
4. Connector
Term 2
Which of the following is not a mode
for a property:
1. Value
2. Page
3. Page List
4. Integer
Definition 2
1. Value
2. Page
3. Page List
4. Integer
Term 3
Which of the following is a phase in the
PEGA Methodology?
1. Iteration
2. Inception
Definition 3
1. Iteration
2. Inception
3. Elaboration
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3. Elaboration
4. Development
4. Development
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Term 4
Which is not one of the six R's?
1. Retrieving
2. Responding
3. Routing
4. Reporting
Definition 4
1. Retrieving
2. Responding
3. Routing
4. Reporting
Term 5
BPM aligns an organization with the
wants and needs of its clients by
1. Promoting Business
effectiveness
2. Requiring Examples
3. Promoting Efficiency
4. Incorporating flexibility
Definition 5
1. Promoting Business
effectiveness
2. Requiring Examples
3. Promoting Efficiency
4. Incorporating flexibility
Term 6
What is the out-of-the-box default
urgency for a Work Item?
1. 1
2. 5
Definition 6
1. 1
2. 5
3. 10
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3. 10
4. 15
4. 15
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Term 7
A Utility shape calls
1. A Harness Rule
2. An Activity Rule
3. A Flow Rule
4. A Flow Action
Definition 7
1. A Harness Rule
2. An Activity Rule
3. A Flow Rule
4. A Flow Action
Term 8
What property mode is used to create
a repeating list?
1. Page
2. Page List
3. Aggregate Property
4. Page Group
Definition 8
1. Page
2. Page List
3. Aggregate Property
4. Page Group
Term 9
What rule would be used to sum the
total of all purchased items?
1. Declarative Calculation
2. Declarative Sum
Definition 9
1. Declarative Calculation
2. Declarative Sum
3. Declarative Total
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3. Declarative Total
4. Declarative Expressions
4. Declarative Expressions
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Term 10
During what phase of the methodology
is the Application Profiler run?
1. Initiation
2. Inception
3. Elaboration
4. Construction
Definition 10
1. Initiation
2. Inception
3. Elaboration
4. Construction
Term 11
What are the benefits of the SmartBPM
Methodology?
1. Fast and Iterative
2. Leverages System to generate
some of the programming
3. The requirements are thrown
over the wall
4. Documentation can be generated
at anytime
Definition 11
1. Fast and Iterative
2. Leverages System to generate
some of the programming
3. The requirements are thrown
over the wall
4. Documentation can be generated
at anytime
Term 12
A cohesive requirement is one that
1. Does not contradict any other
requirement
2. Is fully stated in one place
without any missing information
3. Addresses one and only one
Definition 12
1. Does not contradict any other
requirement
2. Is fully stated in one place
without any missing information
3. Addresses one and only one
thing
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thing
4. The requirement meets all or part
of a business need as stated by
stakeholders
4. The requirement meets all or part
of a business need as stated by
stakeholders
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Term 13
After the Application Accelerator is
finished running, which components
are included in the resulting
Application Document by the
Documentation Wizard?
1. RuleSets
2. Work Types
3. PAL Statistics
4. Flow Rules
Definition 13
1. RuleSets
2. Work Types
3. PAL Statistics
4. Flow Rules
Term 14
What is not a standard
correspondence type?
1. Email
2. Fax,
3. Phone Message
4. Letter
Definition 14
1. Email
2. Fax,
3. Phone Message
4. Letter
Term 15
A When Rule is listed in which
category?
1. User Interface
2. Process
Definition 15
1. User Interface
2. Process
3. Decision
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3. Decision
4. Technical
4. Technical
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Term 16
Two standard Validate rules exist in
PRPC. They are:
1. OnAdd
2. pyDefault
3. Validate
4. Edit-Validate
Definition 16
1. OnAdd
2. pyDefault
3. Validate
4. Edit-Validate
Term 17
What is the best practice/guardrail for
maximum amount of shapes that a
flow can support?
1. 10
2. 15
3. 30
4. 45
Definition 17
1. 10
2. 15
3. 30
4. 45
Term 18
Which three are standard local flow
actions? (Choose three.)
1. AttachALetter
2. AttachAFile
Definition 18
1. AttachALetter
2. AttachAFile
3. AttachANote
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3. AttachANote
4. AttachAScreenShot
4. AttachAScreenShot
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Term 19
Which three are standard
correspondence types? (Choose
three.)
1. Email
2. Fax
3. PhoneText
4. HTML
Definition 19
1. Email
2. Fax
3. PhoneText
4. HTML
Term 20
What are two results of placing a flow
in draft mode? (Choose two.)
1. You may reference rules that do
not yet exist.
2. The flow can be executed.
3. The flow rule is not subject to rule
resolution.
4. You cannot add additional
SmartShapes.
Definition 20
1. You may reference rules that do
not yet exist.
2. The flow can be executed.
3. The flow rule is not subject to rule
resolution.
4. You cannot add additional
SmartShapes.
Term 21
A local list is defined for a property.
Which HTML Property rule is used to
create a selection list for this property?
1. PromptFieldValueLocalized
2. GetLocalizedValue
Definition 21
1. PromptFieldValueLocalized
2. GetLocalizedValue
3. PromptSelect
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3. PromptSelect
4. SmartPrompt
4. SmartPrompt
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Term 22
Which two statements are true about
an embedded page? (Choose two.)
1. It is a clipboard page that has the
mode of the property defined as
Page.
2. It is a top-level page.
3. It can only be of a class derived
from the data- and work- classes.
4. It is any page on the clipboard
that is not a top-level page.
Definition 22
1. It is a clipboard page that has the
mode of the property defined as
Page.
2. It is a top-level page.
3. It can only be of a class derived
from the data- and work- classes.
4. It is any page on the clipboard
that is not a top-level page.
Term 23
What does a Router activity used in a
process flow typically require in order
to return a valid assignment
destination?
1. a call to a map value rule to return
the correct AssignTo value
2. a call to a two-dimensional map
value rule to return the correct
AssignTo value
3. a Property-Set method that sets
the AssignTo property of the
Work-class to a value
4. a Property-Set method that sets
PARAM.AssignTo to a value
Definition 23
1. a call to a map value rule to return
the correct AssignTo value
2. a call to a two-dimensional map
value rule to return the correct
AssignTo value
3. a Property-Set method that sets
the AssignTo property of the
Work-class to a value
4. a Property-Set method that sets
PARAM.AssignTo to a value
Term 24
The Assignment SmartShape accepts
a parameter of work object status. At
what time during the processing of the
assignment is the status applied to the
object?
1. only for the duration of the
Definition 24
1. only for the duration of the
assignment
2. when the assignment is
completed using a connector
flow action
3. when the assignment is
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assignment
2. when the assignment is
completed using a connector
flow action
3. when the assignment is
completed using a local flow
action
4. when the assignment is created
completed using a local flow
action
4. when the assignment is created
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Term 25
Which rule can only return a Boolean
value?
1. when condition
2. decision table
3. decision tree
4. map value
Definition 25
1. when condition
2. decision table
3. decision tree
4. map value
Term 26
In which type of flow action is the
assignment not completed or flow
does not move forward?
1. Connector Flow Action
2. Connected Flow Action
3. Local Flow Action
4. Global Flow Action
Definition 26
1. Connector Flow Action
2. Connected Flow Action
3. Local Flow Action
4. Global Flow Action
Term 27
A Flow Action always has a UI
True
False
Definition 27
True
False
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Term 28
Please select the User Interface rule
types (choose two):
1. Flow Rule
2. Harness Rule
3. Portal Rule
4. Validation Rule
Definition 28
Flow Rule
Harness Rule
Portal Rule
Validation Rule

Term 29
An Audit Note can be added to the
following shapes (choose two):
1. Assignment Shape
2. Connector
3. Utility
4. Start
Definition 29
1. Assignment Shape
2. Connector
3. Utility
4. Start
Term 30
Can a Screen Flow be a Starter Flow?
Yes
No
Only if it is used in conjunction
Definition 30
Yes
No
Only if it is used in conjunction
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with a spin-off with a spin-off
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Term 31
How is a Ticket raised?
1. Call ActionSetTicket
2. Call Obj-Set-Tickets
3. 1 or 2
4. Only 1
5. Can be done only by a Ticket
shape
Definition 31
1. Call ActionSetTicket
2. Call Obj-Set-Tickets
3. 1 or 2
4. Only 1
5. Can be done only by a Ticket
shape
Term 32
From a Flow, what are the ways of
sending corresponence?
1. Notify
2. Utility - CorrNew
3. SendCorrespondence
4. Correspondence-Primer
5. First 3
6. All the above
Definition 32
1. Notify
2. Utility - CorrNew
3. SendCorrespondence
4. Correspondence-Primer
5. First 3
6. All the above
Term 33
Which shape is not present in a screen
flow?
Assignment
Connector
Definition 33
Assignment
Connector
Decision
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Decision
Integrator
Integrator
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Term 34
In a screen flow, can the work be
assigned to a workbasket?
Yes
No
Definition 34
Yes
No
Term 35
Which option needs to be set for a flow
to be a starter flow?
Select Creates a new work object.
It should be the first flow.
Select it as Primary flow
It should not be a screen flow.

Definition 35
Select Creates a new work object.
It should be the first flow.
Select it as Primary flow
It should not be a screen flow.
Term 36
What is the use of where am I icon?
1. Depicts the work cover current
status
2. Opens the flow diagram and
points out where the current
Definition 36
1. Depicts the work cover current
status
2. Opens the flow diagram and
points out where the current
assignment is
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assignment is
3. Displays the history
4. Displays the user profile.
3. Displays the history
4. Displays the user profile.
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Term 37
Which of these can be specified in the
assignment property form? (Select 2)
1. local action
2. service level
3. router Activity
4. decision
5. 1 and 2
6. 2 and 3

Definition 37
1. local action
2. service level
3. router Activity
4. decision
5. 1 and 2
6. 2 and 3
Term 38
When adding a Connector to an
Assignment, the Likelihood associated
with the Action represents which of the
following. Which statement is true?
1. Likelihood is an integer value
between (1 100)
2. The total of likelihood should
always be 100%
3. Likelihood controls the order of
appearances the of the interfaces
to the users
4. It is an internal feature of PRPC
and cannot be altered
5. 1 and 3
6. 1, 2 and 3
7. 3 and 4
Definition 38
1. Likelihood is an integer value
between (1 100)
2. The total of likelihood should
always be 100%
3. Likelihood controls the order of
appearances the of the interfaces
to the users
4. It is an internal feature of PRPC
and cannot be altered
5. 1 and 3
6. 1, 2 and 3
7. 3 and 4
Term 39
From which type of shape is a local
flow action referenced?
Assignment
Router
Definition 39
Assignment
Router
Notify
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Notify
Utility
Utility
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Term 40
In which type of flow action is the
assignment is not completed or flow
does not move forward?
Connector Flow action
Connected Flow Action
Local Flow Action
Global Flow Action
Definition 40
Connector Flow action
Connected Flow Action
Local Flow Action
Global Flow Action
Term 41
A Process Flow has been designed
that routes an assignment to a Team
Lead. An additional requirement is that
the Team Lead should be able to
attach a scanned copy to the
assignment before approving the
assignment. This can be accomplished
using a:
Local Flow Action
Connector Flow Action
Integrator
Rule-Obj-Attach
Definition 41
Local Flow Action
Connector Flow Action
Integrator
Rule-Obj-Attach
Term 42
What is the best practice/guardrail for
maximum amount of shapes that a
flow can support?
10
15
Definition 42
10
15
20
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20
Based on your sever capacity
Based on your sever capacity
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Term 43
Which shape allows you to spawn a
flow for each element in an embedded
list?
Spin-Off
Sub-Flow
Swim Lane
Split-forEach
Definition 43
Spin-Off
Sub-Flow
Swim Lane
Split-forEach
Term 44
If A is the main flow and B and C are
sub flows used in split-join. What
happen to Flow A if B completes the
flow before flow C and
A will resume automatically.
A will wait if split join says Join =
ANY
A will resume if split join says
Join =ALL
A will wait for C if split join says
Join = ALL
Definition 44
A will resume automatically.
A will wait if split join says Join =
ANY
A will resume if split join says
Join =ALL
A will wait for C if split join says
Join = ALL
Term 45
If you want multiple users to work on a
case simultaneously (multiple
assignments) to help improve biz
efficiency, following shape will help:
Spin-off
Split for each
Definition 45
Spin-off
Split for each
Split rejoin
Tickets
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Split rejoin
Tickets
Utility
Utility
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Term 46
Select a rule type that enables
parameters to be defined in and
passed directly to:
Rule-Obj-Property
Rule-HTML-Section
Rule-Obj-FlowAction
Rule-HTML-Fragment
Definition 46
Rule-Obj-Property
Rule-HTML-Section
Rule-Obj-FlowAction
Rule-HTML-Fragment
Term 47
Section can contain another section
True
False
Definition 47
True
False
Term 48
What is true about
sections/harnesses?
1. Harnesses are included in
Section
2. Sections are included in
Harnesses
Definition 48
1. Harnesses are included in
Section
2. Sections are included in
Harnesses
3. Sections and Harnesses need
not be of the same class.
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3. Sections and Harnesses need
not be of the same class.
4. Section are OOTB from Pega and
cannot be modified
5. 1 and 2
6. 2 and 3
7. 3 and 4
4. Section are OOTB from Pega and
cannot be modified
5. 1 and 2
6. 2 and 3
7. 3 and 4
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Term 49
Select 2 choices by which a property
can be added to the Harness form
1. Using the HTML property
2. By dragging a label and
specifying the property
3. By dragging a field and
specifying the property
4. By dragging the property from
the application explorer to the
Harness form
Definition 49
1. Using the HTML property
2. By dragging a label and
specifying the property
3. By dragging a field and
specifying the property
4. By dragging the property from
the application explorer to the
Harness form
Term 50
What html property would you include
for a calendar icon?
Date
Date-Calendar
PromptSelect-Date
Calendar-Select
Definition 50
Date
Date-Calendar
PromptSelect-Date
Calendar-Select
Term 51
This method forces validation of an
object specified on the step page:
Page-Validate
Obj-Validate
Definition 51
Page-Validate
Obj-Validate
Validate-Now
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Validate-Now
Validation-Array
Validation-Array
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Term 52
In the UI you have to display Category
option. The Business updated that
they want to display a name and you
have to store the code. There are only
5 categories which rarely change. The
best way to implement this selection
list is with:
Local List
Class Key Value
Prompt List
Remote List
Definition 52
Local List
Class Key Value
Prompt List
Remote List
Term 53
Can you create a completely new
portal?
Yes
No
Definition 53
Yes
No
Term 54
Which portal rule is used by the end-
user when running BRE applications?
WorkUser
WorkManager
Developer
Definition 54
WorkUser
WorkManager
Developer
Any of the Above
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Any of the Above
None of the above
None of the above
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Term 55
Portal Rules (Rule-Portal) are rule-
resolved.
True
False
Definition 55
True
False
Term 56
Which harness type is read only?
Perform
Section
Review
New
Definition 56
Perform
Section
Review
New
Term 57
What are three out of the box ways to
present flow actions? (Choose Three)
Task Action Dropdown
Buttons
Definition 57
Task Action Dropdown
Buttons
Links
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Links
Images
Images
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Term 58
Rules inspector governs which of the
following rules?
Property
Model
HTML
Definition 58
Property
Model
HTML