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We are large enough to be reliable, small enough to be

responsive.
Dear Investor,

Arizona Property Management and Investments is a full service Real Estate


Company specializing in acquisition, leasing, management and sale of
residential investment properties valley wide.

In today’s ever changing real estate market, you need a team on your side
that is knowledgeable, professional and responsive. All of our Realtors and
staff go through several interviews, background screening and vigorous
training to ensure they can keep up with our savvy investors’ expectations.

Our leasing and property management services have been streamlined to


ensure accuracy, quality control and accountability. To professionally
manage any type of real estate we use state of the art property
management software for our marketing, accounting, maintenance and
landlords / tenants’ solutions.

We understand there are many property management companies out there


and we appreciate you also considering us. We believe our services are
superior and our fees are very competitive. Please take your time to
review our proposal and let us know if you have any questions. Otherwise;
please follow the instructions on page two to employ us as your statuary
agent in Arizona.

Mrs. Rhonda Urtuzuastegui is our Designated Broker and a renowned


authority in property management arena in Arizona. She is a good source to
go to if you have any complicated leasing and property management
questions. She is mass media’s #1 go to source in Arizona. She can be
reached at 888-777-6664 ext 109 Monday through Saturday from 9:00 a.m.
to 5:00 p.m. or at Rhonda@azezrentals.com.

Shortly, one of our leasing and property manager experts in your area will
contact you to provide you with more information on your property and
discuss your all your options.

We constantly monitor our progress through an “Independent Customer


Satisfaction Survey”. Your opinion is very important to us. Please let us know
how to improve our services.
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5723 W Glendale Avenue ● Glendale, AZ 85301
888.777.6664 Office ● 888.777.3711 Fax
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www.azezrentals.com ● info@azezrentals.com
initials initials
PAG Paragraph
From the Items to be checked by Remarks
E top
Homeowner
6 1 Print your Full Name(s) as It appears on If the property has more
the county recording Office and on the than one Owner, both
Tax Records. must sign.
6 2 Complete physical address of the House /unit #, St, city,
county, zip
property
6 4 Start and end of date of the agreement 12 months after the
start date
7 4 Select leasing Option Standards, MLS, Initial
Express
8 1 Lock Box Installation instruction Initial
10 Acknowledge the Agreement sign and date
11 1 list any additional properties If more than 1
12 Mold Disclosure/Lead-based paint Check mark, sign and
addendum, date
13 Homeowner Information Complete
14/15 Property Information Complete
16 Property needs check list We will send some to
ck
17 2 Property Registration with Maricopa Initial
County ( BY LAW) Slumlord statute
17 3 City business licensing ( BY LAW) Initial
18 Fill out the Direct Deposit Form sign/date/ Need a copy of a void
(Optional) check if using ck
account
19 Credit Card Information For service call ONLY IF you have a
charges (Optional) home warranty
20 Read and Acknowledge Sign and Date
21 Read and Acknowledge Sign and Date
22 Property guideline exterior Sign and Date
23 Property guideline Interior Sign and Date
24 Municipal Rental sales Tax ( BY LAW) Sign and Date
25 W9 form Complete/date and
sign
26 Optional Items Initial and sign

Sincerely,
Payam H. Raouf
General Manager

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5723 W Glendale Avenue ● Glendale, AZ 85301
888.777.6664 Office ● 888.777.3711 Fax
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www.azezrentals.com ● info@azezrentals.com
initials initials
Dear Investor: Please acknowledge the receipt of all 26 pages by
initialing at the bottom of all pages from 1-25. You can use this check list
to make sure all areas that need to be reviewed and acknowledged are
done properly to avoid any delays in service. Once it is completed, please
fax back to 888-777-3711 or scan and email to info@azezrentals.com.
Thank you

Leasing Options
New Tenant Placement Standard MLS Express
Leasing Leasing Leasing
Services
NO upfront marketing or administrative fees.
✔ ✔ ✔
Rent-Rate / Vacancy analysis and updates
✔ ✔ ✔
Supervising home preparation for rent
✔ ✔
Marketing on AzEzRentals.com Network of Site
✔ ✔ ✔
Paid advertising on 30 various national rental web Sites

Enroll property in the Multiple Listing Service
✔ ✔
Various custom photographs of the inside / outside
✔ ✔ ✔
Produce property flyers and brochures
✔ ✔ ✔
Place “For Rent” sign and post in front of the property
✔ ✔
Installing Supra (Realtor) Lock Box
✔ ✔ ✔
Showing your Property and hold “Open House”
✔ ✔ ✔
Nationwide Tenant Screening, Credit, Criminal,
Eviction, Sex Offender, FBI MW, Landlord, and
✔ ✔ ✔
Employment Verification

Preparation of all Tenancy Agreements & Notices


✔ ✔ ✔
Initial walk through and inspection of the property
✔ ✔ ✔
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initials initials
Approximate days on market Under 90 Under 60 Under 30
Days Days Days

Leasing Fees and Marketing Options


NO UPFRONT FEE!

One time Leasing Fee of $495 collected from the first month’s rent.
STANDARD
Marketing your property on:
LEASING
1. AzEzRentals.com Network of Sites such as: Craigslist, Vast, Twitter,
Google, Trulia, Hotpads, Zillow.com, Oodle, MySpace, Facebook.

NO UPFRONT FEE!

One time Leasing Fee of $600 or 6% of gross rent amount whichever is


greater collected from the first month’s rent.

MLS Marketing your property on:

1. AzEzRentals.com Network of Sites such as: Craigslist, Vast, Twitter,


LEASING Google, Trulia, Hotpads, Zillow.com, Oodle, MySpace, Facebook.

2. Arizona Multiple Listing Service (MLS). Realtor.com. we also offer up


to half of our own commission to the other 20,000 plus Realtors in the
valley to lease your home.

NO UPFRONT FEE!

$200 for paid advertising (see #3 below) and one time Leasing Fee of $600
or 6% of gross rent amount whichever is greater collected from the first
month’s rent.
EXPRESS Marketing your property on:

LEASING 1. AzEzRentals.com Network of Sites such as: Craigslist, Vast, Twitter,


Google, Trulia, Hotpads, Zillow.com, Oodle, MySpace, Facebook.

2. Arizona Multiple Listing Service (MLS). Realtor.com. we also offer up


to half of our own commission to the other 20,000 plus Realtors in the
valley to lease your home.

3. Paid advertisement on national rental web sites such as:


Rentals.com, Rent.com, apartments.com, RentalHouses.com,
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initials initials
rentalhomesplus.com, Primedia Network of sites, Military.com,
Local.com, Gymyo.com, RentBits.com Google, Yahoo, Bing etc.

EXISTING TENANTS OR Negotiating and renewing the lease for existing tenants is $ 200 for a one
LEASE RENEWAL FEE year lease and $100 for less than one year.

Property Management Service and


Fees
Unfurnished Residential Property Management Services
Fee
• Up Front Set Up And Administrative Fees -0-
• Management fee charge while the property is vacant -0-
• Annual Renewal Fee -0-
• Owner Maintenance Reserve Account ( If the property is covered by a home warranty) -0-
• Home Owner Association Registrations Included
• New Tenant’s complete move in inspection and reports Included
• Full Accounting Services, Questions and Research Included
• Collection of rental income via tenant’s portal(direct deposit) or certified funds by the 1st Included
• Collection and distribution of rental tax, late fees and any HOA fines Included
• Payment of all reoccurring monthly expenses such as HOA, Utilities, pool, gardening Included
services and pest control when authorized
• Direct Deposit of rental proceeds to homeowner’s account Included
• Detailed monthly statements showing income and expenses Included
• Year-end accounting summary of your account and 1099s Included
• Complete Property Maintenance Services and repairs through our extensive network of Included
contractors, vendors, and handymen
• Arrangement of all repairs with our without home warranty (24/7 emergency service) Included
• Arrangement of all routine maintenances such as gardening, pool, termite and pest Included
control
• Advice on insurances and handling any claims such as water and fire damages Included
• Regular property inspections with written reports ( At the beginning, during and end of Included
each tenancy)
• Issuance of 48 notices to enter the promises for owners and routine inspections Included
• Serving five day notices to "Pay Rent or Quit" if rent has not been paid by the fifth day of Included
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each month.
• Coordinating the start of unlawful detainer action to evict your tenant in the event the Included
rent is not paid as agreed.
• On-Site Lock-Out Supervision with constable Included
• Monthly on line “Rental Market Condition Newsletter” Included
Total Monthly Property Management Fee 10% of
Rent

Property Management and Leasing Agreement


PARTIES: The parties to this agreement are (Owner) __________________________________________
and (Broker) ARIZONA PROPERTY MANAGEMENT AND INVESTMENTS.

Owner appoints Broker as Owner’s sole exclusive leasing and managing agent of the real property:
PROPERTY ADDRESS: ______________________________________________________________.
Owner authorizes Broker to lease the Property at market rates and on competitively reasonable terms as agreed
by the Owner.

MONTHLY MANAGEMENT FEE: Owner pays Broker 10% of the monthly rent starting on the first day
of the new lease agreement and thereafter; the management fee will be charged on the first day of each month.
There is no charge while the property is vacant.

TERM: Primary Term: The primary term of this agreement starts on __________ and ends on ___________.
Unless Owner provides written notice of termination to broker at least thirty (30) days before the end date, this
agreement will automatically renew , as written and agreed upon, and continue until such time as either party
terminates this agreement by giving at least thirty (30) days advance written notice to the other party. If Broker
cannot continue to effectively provide leasing and management services to Owner, for any reason; Broker may
terminate this agreement at any time with 30 days notice.

SECURITY DEPOSITS AND CONTRACTS UPON TERMINATION: Before Broker is to deliver to


Owner any tenant’s security deposit held by Broker after this agreement terminates, Broker must deliver to
tenant a signed statement acknowledging that Owner is responsible for the tenant’s security deposit and the
exact dollar amount of the security deposit. Owner agrees to be responsible for all then-existing contracts
related to the property executed prior to the termination of this agreement and to hold Broker harmless from all
claims related to such contracts. This paragraph survives termination of this agreement.

DUTIES AND AUTHORITY OF BROKER: Broker may: advertise the Property for lease at owner’s
expense; display signs on the Property; authorize other agents to show the Property; screen rental applications;
execute & renew lease agreements; deny applicants & renewals of leases if needed; file insurance claims for
Owner; collect from tenants or prospective tenants application, bad check & late fees (and retain for the cost of
collecting such fees); terminate tenancies & serve notices of termination; evict tenants & recover possession,
lost rent, or other damages, or to reinstate any tenancy or make concessions to avoid disputes; act for Owner
before Owner’s Association if needed; collect rents to be held in a trust account for all management properties
(separate from Brokers company operating account); collect security deposits held in a trust account; at
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Owners expense, hire, contractors to make repairs, do maintenance or re-decorations, or alterations to the
Property (including any non-real estate items).

OWNER’S RESERVES: Owners Maintenance Reserve Account of $300 is not required when the property is
covered by a home warranty and owner’s credit card information is on file to cover any service charges OR
Broker will hold $ 300 in the Owners Maintenance Reserve Account as reserves for expenses relating to
Owner’s property, to be used at Broker’s discretion for expenses. This $300 will be collected from the first
months’ rent. Broker or vendor will contact Owner by telephone or email when any single repair is
needed to get prior authorization to perform the work; unless it is deemed an emergency or health/safety
concern by Broker. For services under $300, If Broker is unable to contact owner to receive an approval within
24 hours from the time the Owner is contacted, Broker may do any and all repairs at their discretion. Owner
will be charged the exact amount of any repair expense with no added fees for such expenses.

The Repair receipts will be posted online for the Owner’s records. If an outstanding balance of Owner’s
account exceeds $500 for a period of 10 days or more; a 10% surcharge for any expense incurred on Owner’s
behalf, may be added at Brokers’ option and interest charged at a rate of 18% per year plus any court costs
incurred to collect. Excessive repairs will be considered “remodeling” and at Brokers discretion may be subject
to a 15% surcharge; and/or Owner may need to hire a contractor to supervise repairs.

VACANCY PERIODS: There is NO Management charge while the property is vacant.


Broker may at Owners expense: advertise, contract for: utilities, cleaning, pool work, lawn care, paint, offer
leasing fees at an agreed amount, or do other items Broker deems needed; perform other services related to
leasing & management of the Property.

ONLINE COMPUTERIZED STATEMENTS: Monthly rent collected and expenses will be available online
at no additional cost to owner. Broker will send monthly rent proceeds to Owner via electronic funds transfer
between the first and the fifteenth of every month provided that the tenant pays rent on time. Owner will set
up online funds transfer instructions when invited by Arizona Property Management and Investments landlord
portal. All expenses incurred in regards to this property (or any other property managed by Broker, if a balance
is due) & management fee will be deducted from the rent each month and the balance of rent sent to Owner.
Non-use of online statements and/or banking will be by arrangement with Broker. If Owner is unable to
receive funds from Broker, via electronic funds transfer, a $5 per-check convenience fee will be assessed.
Year End Statements and 1099’s will be assessable to Owners online.

LEASING SERVICES AND FEES


Please select your preferred method of leasing your property by initialing next to only one of the preferred
option below: Whenever a new tenant is procured, Owner agrees to pay:

_________ STANDARD LEASING: One time Leasing Fee of $495.

_________ MLS LEASING: One time Leasing Fee of $600 or 6% of gross lease amount whichever is
greater.
_________ EXPRESS LEASING: $200 Marketing Fee and one time Leasing Fee of $600 or 6% of gross
lease amount whichever is greater.

Whenever an existing tenant renews their lease, Owner agrees to pay a one-time Leasing Fee of $ 200.

LISTING SERVICES: When the Property is marketed for lease, Broker may file the property as a listing
with any Multiple Listing Service (MLS) and on a computerized system of public access. After the Property is
leased, information about the lease will also be submitted to MLS.
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5723 W Glendale Avenue ● Glendale, AZ 85301
888.777.6664 Office ● 888.777.3711 Fax
______ / ______
www.azezrentals.com ● info@azezrentals.com
initials initials
LOCKBOX: Not mandatory. A LOCKBOX is placed on the Property in which a key to the Property is placed.
They make it more convenient for agents to show the Property. Agents will “call first” when planning to show.
Only agents can open lockboxes. The lockbox records “who” has opened it. They involve some risk (such as
unauthorized entry, theft, property damage, or personal injury). Neither the Association of REATORS® nor
any MLS system requires the use of a lockbox. Please discuss the advantages and disadvantages of lockboxes
with your Broker, insurance agent, and/or attorney.

Broker is [__________] is not [__________] authorized to place a lockbox containing a key to the
Property on the Property. Indemnity: If a lockbox is authorized, Owner will protect, defend, indemnify, and
hold harmless Broker, Broker’s associates, and other brokers or their associates, the Association of
REALTORS®, and MLS, from any damages or claims arising from the use of the lockbox including, but not
limited to, damages to or loss of real of personal grope or Personal injury not caused by Broker’s negligence.
Owner assumes all risk of any loss, damage, and injury.

LEGAL COMPLIANCE: The parties will comply with all legal obligations, duties, and responsibilities
under the Arizona Property Code, fair housing laws, or other statue, administrative rule, local ordinance, or
restrictive covenant related to the leasing, use, management, or care of the Property. Broker is not responsible
for the compliance of any building or equipment on the Property with any statue, ordinance, and law,
regulation of any governmental body or of any public authority or official, or deed restriction.

PROPERTY CONDITION: Owner should make Broker aware of any material defect, environmental hazard,
and any violation of any statute, ordinance, and law, regulation of any governmental body or deed restriction
on the Property that would affect the health or safety of any tenant. Owner will remedy any conditions that
affect the safety or health of a person on the property. If the Property was built before 1978, Owner will
complete an addendum regarding lead-based paint. Owner authorizes Broker to disseminate to prospective
tenants or other brokers copies of the addendum completed by Owner.

Owner will protect, defend, indemnify, and hold harmless Broker, Broker’s associates, and any other Broker or
their associates from any damages, costs, attorney’s fees, and expenses arising from: (i) Owner’s failure to
disclose, repair, or remedy any material defect or any condition affecting the health or safety of a tenant: or (ii)
Owner providing any incorrect information to Broker, Broker’s associates, other Brokers or their associates, or
any prospective tenants.

OWNER’S REPRESENTATIONS AND ADDITIONAL PROMISES: Owner represents that: (1) Owner
has fee simple title and peaceable possession of the Property and all its improvements and fixtures, unless
rented, and has the legal capacity to rent the Property; (2) Owner is not now a party to a listing agreement or a
property management agreement with another Broker for the sale, lease, rental, or management of the
Property; (3) no person or entity has any right to purchase, lease, or acquire the Property mortgage, by virtue of
an option, right of first refusal, or other agreement; (4) no delinquencies or defaults exist under any deed of
trust, mortgage, or other encumbrance affecting the Property; (5) the Property is not under the direction of any
court; and (6) All written information relating to the Property provided to Broker by Owner is true and correct.

If Owner becomes delinquent under any lien, mortgage, deed of trust, or other encumbrance affecting the
Property, Broker may inform any tenant occupying the Property of such delinquency. Owner must at all times
this agreement is in effect: (1) cooperate fully in good faith with Broker to facilitate the showing and
marketing of the Property; (2) not rent or lease the Property to anyone without Broker’s prior approval; (3) not
enter into another listing or property management agreement with another Broker for the rental, leasing, or
management of the Property. (4) Provide Broker with copies of all leases if any, pertaining to the Property.
Owner should check with their insurance agent as to the type of coverage needed on a “rental” Property & a
vacant Property. Interest on Trust Accounts: Broker may place any funds Broker holds in trust for Owner in an
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interest-bearing account and may retain any interest or income from such account. Compensation from interest
is earned and payable at the time such interest accrues.

FEES FOR SALE OF PROPERTY: “Sell” means to sell, convey, transfer, or exchange or to agree to sell,
convey, transfer, or exchange. (1) If Owner sells the Property at any time this agreement is in effect, this
agreement will terminate on the date the sale closes, unless it terminates earlier by other provisions and Owner
will pay Broker a cancellation fee equal to three months management fees. Broker may waive the fee if Owner
utilizes Broker to sell the Property pursuant to this agreement. If at any time this agreement is in affect or
within 90 days after its termination, Owner sells the property to a tenant who occupied the property, Owner
will pay Broker a fee of 3% of the sales price at the time the sale closes. If, however, a separate written listing
agreement between Owner and Broker applies to the sale, this paragraph will not apply. Fees under this
paragraph are earned at the time Owner agrees to sell the Property and are payable at closing. If at any time
this agreement is in effect Owner sells or agrees to sell the Property to a person other than a tenant occupying
the same Property and does not utilize Broker to sell the Property pursuant to a separate written listing
agreement, Owner will pay Broker $200 for Broker’s time and services to coordinate any showings,
inspections, appraisals, repairs, and other matters related to the sale of the Property. Fees under this paragraph
are earned at the time such services are rendered and payable upon Owner’s receipt of Broker’s invoice or
statement.

REIMBURSEMENT OF BROKER’S EXPENSES: Owner will reimburse Broker the following expenses
that are related to the leasing or management of the Property: If copies have been provided to Owner of any
paperwork that Broker has; and additional copies must be made for Owner or someone Owner designates such
as a lender; (1) copy charges; (2) charges for long distance telephone calls or facsimile transmissions; (3)
regular, express, or certified mail charges; (4) notary fees; and (5) any other expenditure authorized by this
agreement or Owner. These will be charged at the rate of $25 per occurrence at Brokers’ option.

FUNDS RECEIVED BY BROKER AFTER TERMINATION: If Broker receives any funds on behalf of
Owner after this agreement terminates (for example, payment of rent, damages, bad debts, etc) Broker may
deduct reimbursements Broker is entitled to retain as if this agreement was then in effect. This provision
survives termination of this agreement.

LIMITATION OF LIABILITY:
Broker is not responsible in any manner for:
(1) Personal injury to Owner or any tenant resulting from acts of third parties
(2) Loss or damage of personal or real Property due to vandalism, theft, or freezing water pipes
(3) Late fees or derogatory credit rating, owner incurs to any creditor caused by any late payments or late
rent by any tenant
(4) Any lease violation or default by any tenant; or
(5) Any other damage or loss.

If any loss, damage, or injury to the Property or any person is caused by Broker or Broker’s negligence and
such loss or damage is covered and compensable under any insurance policy related to the Property. Owner
agrees, to the extent permitted by law, to hold Broker liable only for the Owner’s deductible in such a policy
and any other out-of-pocket expenses.

DEFAULT: If either party breaches or fails to comply with this agreement or makes a false representation in
this agreement, the party will be in default. If either party is in default, the non-defaulting party may seek any
relief provided by law.

MEDIATION: The parties agree to negotiate in good faith in an effort to resolve any dispute related to this
agreement that may arise between parties. If the dispute cannot be resolved by negotiation, the dispute must be

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submitted to mediation before resorting to arbitration or litigation. If the need for mediation arises, the parties
to the dispute will choose a mutually acceptable mediator and will share the cost of mediation equally.

ATTORNEY’S FEES: If Owner or Broker is a prevailing party in any legal proceeding brought as a result of
a dispute under this agreement or any transaction related to or contemplated by this agreement, such party will
be entitled to recover from the non-prevailing party all costs of such proceeding and reasonable attorney’s fees.

AGREEMENT OF PARTIES: Entire Agreement: This agreement contains the entire agreement between the
parties and may not be changed except by written agreement. Joint and Several: All Owners signing this
agreement are jointly and severally liable for all provisions of this agreement. Any act, notice to, payment to,
signature of, or instruction from, any one or more of the Owners regarding this agreement, its renewal,
extension, or termination, is binding on all Owners executing this agreement. Binding Effect: This agreement
is binding upon the parties, their heirs, administrators, executors, successors, and permitted assigns.
Controlling Law: The laws of the State of Arizona govern the interpretation, validity, performance, and
enforcement of this agreement. Severable Clauses: Should any clause in this agreement be found invalid or
unenforceable by a court of law, the remainder of this agreement will not be affected and all other provisions
will remain valid and enforceable to the fullest extent permitted by law.

ADDITIONAL NOTICES: Broker’s Fees and the sharing of fees between brokers are not fixed, controlled,
recommended, suggested, or maintained by the Board or Association of REALTORS ®, MLS, or any listing
service. The amount an Owner agrees to pay a Broker is negotiable. Fair housing laws require the Property
to be shown and made available for lease to all persons without regard to race, color, religion, national
origin, sex, disability, or familial status. Whether a lockbox is authorized or not, Owner is advised to
safeguard and/or remove all valuables from the Property. Broker cannot give legal advice.

NOTICES: Notices must be in writing & will be affective when hand-delivered, mailed, or sent by fax or an
electronic transmission.

Owner Printed Name(s) _______________________________________________

______________________________________________ ___________
Owner Signature Date

Owner Printed Name(s) _______________________________________________

______________________________________________ ___________
Owner Signature Date

Agent Printed Name(s): Payam Hossni Raouf

______________________________________________ ___________
Agent Signature Date

Broker Printed Name(s): Rhonda Urtuzuastegui

______________________________________________ ___________
Broker Signature Date

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Additional Properties

When attached, this Multiple Property Addendum shall be a material part of the Management Agreement
between _________________________________ (“Owner”) and Arizona Property Management and
Investments (“Manager”).

Please list the address for each property and if the property has a current tenant or is available for
new renters.

Address City State Zip Status

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\ MOLD DISCLOSURE / LEAD-BASED PAINT ADDENDUM

Please complete the following questionnaire regarding the condition of the property.
Because of the potential health concerns, these questions require you disclose any known
concerns regarding mold and lead-based paint.

MOLD

1. Has the property ever been flooded?  Yes  No


2. Are you aware of any water damage at the property?  Yes  No
3. Are you aware of any water leaks of any kind?  Yes  No
4. Are you aware of any past mold growth on the property?  Yes  No
5. Are you aware of any present mold growth on the property?  Yes  No

If you answered yes to any of the questions above regarding mold, please explain and
provide details of the current status:

LEAD-BASED PAINT AND/OR LEAD-BASED PAINT HAZARDS

Lead Warning Statement


Housing built before 1978 may contain lead-based paint. Lead from paint, paint chips, and
dust can pose health hazards if not managed properly. Before renting pre-1978 housing,
Owner must disclose the presence of known lead-based paint and/or lead-based paint
hazards in the dwelling so Tenant can be properly notified.

Owner’s Disclosure

(a) Presence of lead-based paint and/or lead-based paint hazards (check (i) or (ii) below):

(i) Known lead-based paint and/or lead-based paint hazards are present in the housing
(explain).

(ii) Owner has no knowledge of lead-based paint and/or lead-based paint hazards in
the housing.

(b) Records and reports available to the Lessor (check (i) or (ii) below):
(i) Owner has provided the lessee with all available records and reports pertaining to
lead-based paint and/or lead-based paint hazards in the housing (list documents below).
(ii) Owner has no reports or records pertaining to lead-based paint and/or lead-based
paint hazards in the housing.

________________________________ _________________________________
Owner Signature Date Owner Signature
Date

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Owner Information
Please print or type so we can enter accurate information into our database.
Thank you.

Last Name
First Name (Formal) Nickname:
Home Telephone #
Work Telephone # Extension:
Fax #
Mobile #
Email Address
Mailing Address
City, State, ZIP
Name of Spouse
Is Spouse a Co-Owner?  Yes  No Spouse Nickname:
Spouse Work Telephone # Extension:
Spouse Mobile #
Spouse Email
Co-Owner (s) if other than
Spouse
Ownership Split (List name/ %= %=
%)
Ownership Split (List name/ %= %=
%)
Co-Owner (s) Home #
Co-Owner (s) Work #
Co-Owner Address
Disbursement Checks
Payable to:
Is property in a trust?  Yes  Trust Name:
No
Is property in a business  Yes  Business Name:
name? No
Emergency Contact Name
Emergency Contact #s
Home Owner Association
HOA Contact Name/Phone #
HOA Address
Home Insurance
Company/Agent/Phone
Number/Policy Number:

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initials initials
Home Warranty Company
Company/Agent/Phone
Number/Policy Number:

Please complete the information about your property below– our property manager will
complete what you leave blank!
P R O P E RT Y I N F O R M AT I O N :

Address:
______________________________________________________Neighborhood/Subdivision_______________
HOA: _______________________
City, ST,____________________________________Zip________________Closest Cross
Streets:_____________________

Current Tenant Information: Monthly Rent: _________ Date Available:


___________________
Name: _____________________________________ Desired Rent: _____________________
Name: _____________________________________
Home Phone: _____________________________________
Work Phone: _____________________________________

UNIT INFORMATION:
Smoking:  Yes  No Notes:
_________________________________________________
Pets:  Yes  No Notes:
_________________________________________________
Section 8:  Yes  No
Utilities:
Are Utilities On:  Yes  No
Electric:  Tenant  Owner Electric Company: ___________________
Gas:  Tenant  Owner Gas Company: ______________________
W/S/T:  Tenant  Owner Water Company: ____________________

AMENITIES:
Bedrooms: ______ Main Level ______ Upper
Bathrooms: ______ Main Level ______ Upper ______ Basement
Year Built: ______
Square Ft.: ______
Type: ______ House ______ Duplex ______Apt. ______ Condo Other:
________________
Parking: ______ Garage ______Carport ______ Off Street
Cable TV: ______ Wired/Dish/Satellite: ______
Furnished:  Yes  No
Fireplace:  Yes  No
Fenced:  Yes  No
Patio/Deck:  Patio  Deck
Disposal  Yes  No
Dishwasher:  Yes  No
Microwave:  Yes  No
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initials initials
Electric Heat:  Yes  No
Gas Heat:  Yes  No
Air Conditioning:  Yes  No #. Of Units: _______
Ceiling Fans:  Yes  No Where: _______________________________________
Fridge:  Yes  No
Range:  Yes  No  Gas  Electric
Shed/Storage:  Yes  No
Sprinklers:  Yes  No

Laundry Room:  Yes  No


Hook-ups:  Yes  No
Washer:  Yes  No
Dryer:  Yes  No  Gas  Electric
Pool:  Yes  No
Security Alarm:  Yes  No
Monitoring Co.: _____________________________________Phone Number: _______________ Code:
______

OTHER:

Can a “For Rent” sign be posted at the property?  Yes  No


# Of House Keys: _____ # of Mailbox Keys: _____ Mailbox #/Location:
__________________________________
# Of Garage Door Openers: _____ # Gate Keys: _____ Pool Keys: _____ Clubhouse Keys:_____

PROPERTY FEATURES/EXTRAS:

Extra Rooms?

Flooring?

Architectural Features?

Furnishings Descriptions?

CURRENT MAINTENACE NEEDS:

ADDITIONAL NOTES:

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Property Needs

KEYS: Arizona Property Management and Investments will need keys to begin caring for
your property.

Please advice Arizona Property Management and Investments how keys will be
provided for the property.
 The property needs to be keyed with new locks. (Required if property was
occupied by previous tenants.)
 I will mail the keys. (Please forward keys in padded envelope to 5723 West
Glendale Ave Glendale AZ 85301
 The property is tenant occupied and I do not have keys to the property.

PROPERTY MAINTENANCE:

During vacancy, the owner is responsible for Landscape and Pool Maintenance
and the costs associated for these services.

Which party to the lease agreement is responsible for the followings maintenance
issues? Please complete the information below.

Landscape Maintenance:
Who is responsible for maintaining the landscape at your property? 
Tenant  Owner

Pool Maintenance:
Who is responsible for maintaining the pool at your property?  Tenant
 Owner

Pest Control:
Who is responsible for pest control at your property? Tenant
 Owner

Other:
Tenant  Owner

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NEW MANAGEMENT OWNER CHECKLIST
After completing the Management Agreement, please complete the following tasks. All documents
need to be returned to us in order for us to begin proper management of your property, Arizona
Property Management and Investments is not liable for any requested documents not provided:
Review and sign Management Policies document. Return to Arizona Property Management and
Investments.
 Review and sign Minimum Property Standards document. Return to Arizona Property
Management and Investments. This document will help you review what is needed at the
property with your property manager.
 Send keys to Arizona Property Management and Investments including 4 house keys to each
lock, 2 garage remotes, and any other pool/gate/door/community keys. Provide gate codes if
applicable. Please note, for each number of key that is not provided, Arizona Property
Management and Investments will make a duplicate at a cost of $5.00 per key. If no garage
door opener is provided, Arizona Property Management and Investments will provide at a cost
of $35.00 per each opener needed. If no keys are available, Arizona Property Management and
Investments will provide a rekey of the property at a charge of $80.00. If any of these services
are needed, please include a check of these fees with your keys.
 Make sure to keep all Utilities on in owner’s name until rented. For summer months, the
cooling will be set at 84 degrees.
 W-9 Form: Complete W-9 form, including Social Security (or EIN) and signature.
 Contact your Home Owners Insurance Company and have Arizona Property Management and
Investments named as an additional insured. Have the Insurance Company mail or fax proof of
Insurance to our office. Fax number: 888-777-3711. Mailing address: 5723 west Glendale Ave,
Glendale AZ 85301.
 Make sure that Arizona Property Management and Investments has 1 copy of the CCR’s, along
with the HOA name and phone number. (If we do not receive a copy of CCR’s from owner, we
will order from the HOA at the owner’s expense.)
County Assessor’s Office:
 Owners are required to complete the Registration of Maricopa County Residential Rental
Property. This form can be completed on the Internet at
http://www.maricopa.gov/Assessor/Residential_Property_Form.aspx or mailed in to the
Assessor. Please forward a copy of the completed form to the office.

_____I would like Arizona Property Management and Investments to Register my property with
Maricopa County for a onetime charge of $50.00, Please make check payable to Arizona Property
Management and Investments.

_____I have provided a copy of my County Registration with my management agreement to Arizona
Property Management and Investments.

 If the property is covered by a Home Warranty, please provide the Home Warranty papers.
Owner’s credit card information must also be on file to cover any service call charges.
 If your property currently has a tenant:
1. Forward a copy of current lease to Arizona Property Management and Investments; if tenant
needs to be evicted we must receive an account balance for the tenant. Costs to evict are
$700.00 and please include check with other documents.
2. Forward a copy of tenant move in inspection and pictures to Arizona Property Management
and Investments.
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3. Forward tenant’s security deposit to Arizona Property Management and Investments.
City Business Licensing
 If it is required that the owner of the property obtains a City Business License. You have the
option to do one of the items listed below:

_____ I would like Arizona Property Management and Investments to obtain my City Business
License and have included a copy of my Driver’s License and a check in the amount of $50.00 made
payable to Arizona Property Management and Investments for the initial license processing fee.
Additionally, I have included a check made payable to the appropriate city for the cost of the license.

_____ I have provided a copy of my City Business License with my management agreement to
Arizona Property Management and Investments.

Direct Deposit
Arizona Property Management & Investments offers direct deposit of Owner
Funds to your Owner’s account. By taking advantage of direct deposit, it will
eliminate the "loss of or delayed" check from the post office and will allow access
to your funds sooner.

DIRECT DEPOSIT ENROLLMENT AND AUTHORIZATION FORM

I (we) hereby authorize Arizona Property Management & Investments to initiate


credit entries to my CHECKING/SAVINGS (circle one) account indicated at the
depository named below.

Depository name(s): _____________________________________ Branch:


____________________________

City: __________________________________________________ State: ____________ Zip:


______________

IF THIS IS A CHECKING ACCOUNT PLEASE ATTACH A CANCELED OR VOIDED CHECK


TO THIS FORM.

IF THIS IS A SAVINGS ACCOUNT PLEASE PROVIDE:

Account: _______________________________________ Bank Routing #:


_______________________________________

This authorization is to remain in full force and effect until Arizona Property
Management & Investments has received written notification from me/us of its
termination in such time and in such manner as to afford Arizona Property
Management & Investments a reasonable opportunity to act on it.

Name(s) (please
print):_________________________________________________________________________________

E-mail Address: ____________________________________________________Fax Number:


_______________________

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__________________________________________________________________
Signature Date

__________________________________________________________________
Signature Date

Please attach a VOIDED check (No deposit slips please)

Credit Card Authorization

If the property is covered by a Home Warranty, the Home Owner’s credit card
information must also be on file to cover any service call charges.

Credit Card Information

Maximum Permitted Transaction Amount: $300.00 per month.


Payment type: _________________
Card Number: ___________________________________
Card Expiration Date: __________________ (MM/YY)
CVV2 Number: __________________
Last three digits on the back of Credit Card

Property Address: ____________________________


Property Manager: ____________________________
Date: ____________________________
CARDHOLDER’S INFORMATION:
First Name: ____________________________
Last Name: ____________________________
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BILLING INFORMATION:
Address: ____________________________
City: ____________________________
State: ____________________________
ZIP/Postal Code: ____________________________
Signature: ____________________________

MANAGEMENT POLICIES
Owner agrees to provide house, mail, pool, any other keys & garage remotes to the
property. Arizona Property Management and Investments will need to duplicate up to 4
keys at Owner expense if multiple copies are not provided. If the property was previously
managed by another company or occupied by previous tenants, APMI will need to rekey the
property at Owner expense to ensure the security of the property to future tenants. If the
property is brand new or previously owner occupied, keys may be mailed in a padded
envelope with Delivery Confirmation to our office at 5723 West Glendale Ave Glendale, AZ
85301.

Owner will provide a copy of homeowner’s insurance listing Arizona Property Management
and Investments as additionally insured.

Owner must provide current HOA information including HOA name, Manager Name, Mailing
Address, and Contact phone number. Owner must provide one copy of CC&Rs to APMI. If
APMI has to order a copy from the HOA, the owner will be billed $50 for the cost of that
service.

Owner will provide all leases and tenant information if the property is already rented. If
APMI has to extensively research the terms of the lease or determine the tenant
information, the Owner will be charged for the time involved. If APMI takes over
Management of a property with current tenants, a Property Inspection will be scheduled
immediately and billed to the owner at $45.00.

Owner will provide all tenant account balances for properties previously managed by either
the owner or another management company. This assists us in collecting the correct
payments from the tenant. If no information is provided, APMI will assume there are no
past due balances. Owner will notify APMI of any units that are on a voucher. Owner will
change the payment address for any Housing Assistance Program payments and redirect
HAP payments to APMI, 5723 West Glendale Ave Glendale, AZ 85301.

Owner understands that APMI cannot properly market the property until it is ready to
show. Owner also recognizes that APMI must receive payment upfront for services needed
at a vacant property. Owner may pay by check or credit card. Owners may choose to utilize
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the convenience of a reserve. Either way, funds must be available to meet the payables for
the property. A late fee of 1.5% will be assessed if invoices are not paid by the 15th of the
month. A penalty of $20 will be assessed if Manager has to call more than twice or issue
reminder notices for an invoice to be paid.

Utilities should be turned on in the owner’s name if the property is vacant. Owner should
list Property Manager as an Authorized person to turn off utility service. Per the Tenant-
Landlord Act, utilities may not be shut off in a tenant-occupied unit for any reason.

Owner will work with APMI to handle utilities that have not been switched to the Tenant’s
name. The Tenant will be charged for all utilities used during occupancy according to the
lease terms.

The property must be free of mold issues prior to marketing the rental.

All plumbing, A/C, heating, and garage door openers must be in good working order and
appliances must be clean. Appliances must be repaired or replaced immediately if they
break down.

The property must be completely clean and should meet Arizona Property Management and
Investments’
Minimum Property Standards.

Landscaping must be properly maintained during vacancy. Owner is responsible for


replacement of landscaping damaged by natural occurrences like the weather.

Owner is responsible to ensure pools and spas meet all safety barrier requirements and all
city ordinances. Pool violations are the responsibility of owner and APMI is not liable for
maintenance or condition of your swimming pool.

Owner must complete the Notification of Arizona Residential Rental Property form for the
County Assessor’s office. This form must be competed and submitted by the owner to the
County. Arizona Property Management and Investments will assist the Owner in this
process by providing the parcel number to the owner if necessary.

If an owner has a key to the property, the owner is not permitted to enter the property
without legal notification to the tenant and APMI. The tenant must be notified using APMI’s
48 Hour Intent to Enter notice.

Arizona Property Management and Investments is not responsible for the discovery of
defects, either latent or observable, that may cause damage or present problems that
create safety concerns, and no warranties are expressed or implied that the home is free
of functional or mechanical defects.

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______________________________________________________________________
________________________
Owner’s Signature Date

______________________________________________________________________
________________________
Owner’s Signature Date

MINIMUM PROPERTY STANDARDS GUIDELINE

These standards are based on our experience and will ensure the property shows like it
should to potential tenants. Once we receive your management agreement and keys to the
property, we will complete a thorough property inspection and take pictures for
advertising. If there are issues with any of the following standards, your property manager
will make recommendations to rectify the situation. We are able to address any issue the
property may have and must receive payment prior to ordering work to begin.

EXTERIOR MAINTENANCE

 Landscaping: Front yards must be landscaped and well-maintained. If a property is


vacant, an owner should expect to have some landscaping maintenance or cleanup
to prepare the property for market. Backyard landscaping, if present, must be well-
maintained and ready for tenant move in. Grass should be mowed and sprinkler
timers should be set. The property should be free of weeds. All trees and bushes
should be trimmed.

 The property must be free of debris, previous tenant belongings, and junk. Both the
exterior and interior must be clean and any junk must be removed prior to
advertising the property. In most cases, the house should have no furniture,
decorations, pictures, decorator elements, etc. Walls should be clean and bare, and
countertops should be clean and bare as well.

 Patios and porches should be swept and free of garbage.

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 Pools: Appropriate city codes must be met for pool security and the owner is
responsible to meet that requirement. Regular cleaning and chemical service must
be scheduled while the property is vacant. During vacancy, power must be on at the
property so the pool equipment is operational. Violations for green pools are the
responsibility of the Owner, and APMI assumes no liability or responsibility for your
pool or its upkeep. Arizona Property Management and Investments will assist you in
hiring a pool service company if needed. Costs of pool maintenance are the
responsibility of the Owner.

 Garbage Receptacles: Should be empty and inside the fence. If full trash cans need
to be taken to the street, an additional charge will be assessed. Driveways should
be free of oil stains.

________________________________________________
_____________________________________________

Owner Date Owner Date

INTERIOR MAINTENANCE

 Interiors must be very clean and ready for tenant move-in. Potential tenants will not
rent a
property that is not properly cleaned. Our cleaning crews clean to our standard. We
are happy to
provide you a cleaning checklist if you wish to clean the property prior to our
management. The
property must be odor-free. If the property has been vacant for several months, it
will likely need a
mild cleaning to remove dust, dead bugs, etc.

 Carpets: Must be shampooed and appear clean. Carpets must be vacuumed, stain-
free, odor-free, and properly stretched. Floors should be in good condition and free
of dirt, spots, and dust.

 Doors and Windows: All door locks and window locks must function properly.
Window screens
should be free of holes and fit properly. Door stops are recommended for every
interior door at the
property. All doors should be present and operational. Window coverings (basic
blinds are fine)
are strongly recommended to discourage tenants from mounting their own window
coverings.
Window coverings must be clean, and work properly (i.e. rods, drawstrings, wands,
and slats).
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 Air filters and furnace filters must be new or clean and free of dust and lint so they
operate
properly. Air conditioning and heating must be operational. Electrical outlets,
lighting, and fans
should work properly. All outlet covers and switch covers must be installed.

 Appliances: Must be fully operational and clean on both the outside and inside of
the appliance
(i.e. microwave, refrigerator, washer, dryer).

 Kitchen and bathroom fixtures should not leak or drip. Toilets must flush and sinks
must drain.

 Walls, ceilings, and baseboards must appear nice and clean. Neutral colors are
recommended.
Tiny holes should be filled in and painted to blend in with the rest of the walls. Any
repair larger
than 1” x 1” should be properly repaired with texture and painted to match exactly.
If the wall
appears spotted from these repairs, it should be fully painted from corner to corner.
Walls should
be free of pictures, decorations etc.

 At least one remote must be provided for properties with an automatic garage door.
If a remote is
not provided, the owner will be billed for a replacement when the tenant moves in.

 Smoke alarms must be in working condition.

 Owner will provide pest control within the first 30 days of occupancy if needed.

________________________________________________
_____________________________________________

Owner Date Owner Date

Property Management Checklist


IRS – W-9 required for setting up the Owner Trust Account.
The handling of money for the Owner’s interest Arizona Property
Management and Investments is required to report collected rents
as caring. (1099)

State Of Arizona – It is necessary to change properties legal class to a rental


property. Property Taxes will be affected.

Registered with County for the Slumlord statute, All rental


properties must be registered.
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Out of state owner – Statutory Agent needs to be appointed

Web sites are: Maricopa County www.Maricopa.gov/assessor/


Pinal County www.pinalcountyaz.gov/Department/Assessor

Municipal Rental Sales Tax (see chart for rates – January 2009)

Rate License Required Tax Returns Filed BY


Phoenix 2% Master Company Return
Scottsdale 1.65% Master Company Return
Mesa 1.75% Master Company Return
Gilbert 1.5% Master Company Return
Apache Junction 2.2% Master Company Return
Peoria 1.8% Individual Company Return
Glendale 2.2% Master Company Return
Buckeye 2% Master Company Return
Surprise 2.2% Master Company Return
Tempe 1.8% Individual Individual Return
Chandler 1.5% Individual Individual Return
Avondale 2.5% Master Company Return
Paradise Valley 1.65% Master Company Return
Litchfield Park 2.8% Master Company Return
Goodyear 2% Master Company Return
Fountain Hills 1.6% Master Company Return
Florence 2% Master Company Return
El Mirage 3% Master Company Return
Cave Creek 2.5% Master Company Return
Casa Grande 1.8% Master Company Return
Carefree 3% Master Company Return

The city which you are to pay taxes to will be where water services are purchased from.

Insurance Policy – Naming Arizona Property Management & investments as additional


insured.

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Request for Taxpayer
W-9
Completed form should be
Form given to the requesting
department or the
Rev. May 2007
Identification Number and Certification department you are
currently doing business
Name ( List legal name, if joint names, list first & circle the name of the person whose TIN you enter in Part I-See Specific Instruction on page 2)
Please print or type

Business name, if different from above. (See Specific Instruction on page 2)

□ □ □ □
Legal the
Check Address:
appropriate box:
number, street, and Individual/Sole
apt. or suite no. proprietor Remittance Address: Partnership
Corporation Other number, street,
if different from legal address
and apt. or suite no.

City, state and ZIP code

City, state and ZIP code


Phone # ( ) Fax # ( ) Email address:
Part I Taxpayer Identification Number (TIN)
Enter your TIN in the appropriate box. For individuals, this is
your social security number (SSN). However, for a resident Social security number
alien, sole proprietor, or disregarded entity, see the ___-_ _-____
Part I instruction on OR
page 2. For other entities, it is your employer identification
number (EIN). If you do not have a number, see How to get a
__-_______
TIN on page 2.
Note: If the account is in more than one name, see the chart Employer identification number
Part II Certification

CA 019013

Under penalties of perjury, I certify that:


1. The number shown on this form is my correct taxpayer identification number (or I am waiting for a number
to be issued to me), and

2. I am not subject to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not
been notified by the Internal Revenue Services (IRS) that I am subject to backup withholding as a result of a
failure to report all interest or dividends, or (c) the IRS has notified me that I am no longer subject to backup

Sign
Here
Authorized Signature ► Date ►
withholding, and

3. I am an U.S. person (including an U.S. resident alien).

Certification instructions: You must cross out item 2 above if you have been notified by the IRS that you are
currently subject to backup withholding because you have failed to report all interest and dividends on your tax
return. For real estate transactions, item 2 does not apply.

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Optional Items
Please initial next to items that apply to your property, total it and
provide a check payable to Arizona Property Management and
Investments at 5723 W Glendale Ave Glendale, AZ 85301.

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Initi One time Charges Cost
al
Register my property with Maricopa $50
County
Apply for City Business License $50
Actual Cost of the license for the city $50
Rekeyed my front door $80
Make 4 copies of the house key $20
Provide 2 Remote Control garage door $70
openers
Obtain 1 copy of the CCR’s from my HOA $50
Evict my Current Tenants Including Legal $700
Fees
Total

These options are already included in our property management


fees and there are no extra charges. When approved these fees will
be deducted from your monthly owner’s funds.

initi Pay My Monthly Recurring Charges Amount


al
HOA FEE $
Gardening service $
Pool Service $
Pest Control Service $
Electric Bill Per Occurrence
Gas Bill Per Occurrence
Water Bill Per Occurrence
Other

___________________________________________ ___________________________________________
Owners Authorization Date Owners Authorization
Date

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