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EPA-04 No.

of Printed Pages : 7
BACHELOR'S DEGREE PROGRAMME
Ln Term-End Examination
N
June, 2010
ELECTIVE COURSE : PUBLIC
ADMINISTRATION
EPA-04 : PERSONNEL ADMINISTRATION
Time : 3 hours Maximum Marks : 100
(VVeightage : 70%)
SECTION - I
Answer any two of the following questions in about
500 words each. Each question carries 20 marks :
Discuss the meaning and nature of personnel 20
administration.
Examine the various types of training 20
programmes for civil servants in India.
What are the steps involved in career planning 20
and development of civil servants ?
Analyse the various methods of testing merit in 20
recruitment.
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SECTION - II
Answer any four of the following questions in about
250 words each. Each question carries 12 marks :
Discuss brieflythe features of bureaucracy.  12
Explain the efficiency rating system for 12
promotion.
Describe the methods of performance appraisal. 12
What matters are covered under the Conduct  12
Rules ?
Discuss the functions of National Council under  12
the J.C.M. (Joint Consultative Machinary)
Scheme.
What is motivation ? Describe its important 12
objectives and types.
Examine the factors that affect the morale of  12
employees.
Highlight the objectives and functions of  12
employees unions.
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SECTION - III
Answer any two of the following questions in about
100 words each. Each question carries 6 marks :
Explain rank classification system.  6
Describe the material incentive plan. 6
Write a note on the institution of Lok Ayukta.  6
Discuss the instrumentalityrole of civil servants.  6
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