palais des

congrs
Tunis
8 et 9 fvrier
2012

Support your Microsoft Cloud with
Microsoft Services
Anis Chebbi
Services Executive Microsoft Tunisia

Patrick Matta
Senior IT Manager Microsoft NEPA
Microsofts Cloud approach Implementation
Value Proposition and Overview
Microsoft Services Cloud Offerings
Data Center Services
Journey to the Cloud
Microsoft IT ShowCase: Server Virtualization


Microsofts Cloud approach
Implementation
1
200+ CLOUD SERVICES
59 markets
and
36 languages
76 markets
and
48 languages
The Microsoft Data Center Strategy
Approximately 100 Data Centers Distributed Globally
Quincy, Washington Chicago, Illinois San Antonio, Texas
Generation 4
Data centers
Dublin, Ireland
2
Value Proposition and
Overview
What is Cloud computing?
Private Cloud
Cloud Computing with
company resources
On-demand delivery of applications as standardized IT services
Public Cloud
Cloud Computing with
globally shared resources

Elastic Dynamic Self-Service
What is a Private Cloud?
Operating System
Virtualization
A Private Cloud presents the OS
and virtualization resources as a
pool of shared resource
The resource pool is created
through management, based on
business rules and executed
through automation.
Management
You no longer think about
numbers of VMs, server ratios,
memory or storage but instead
on how much compute resources
you have access to
Your focus now shifts to the
applications, where you rely on
the pool of resources to supply
the right capacity and capabilities
Benefits of a Private Cloud
Beyond Large-Scale Virtualization
Operating System
Virtualization
Management
The Applications can be turned
on, off, moved & scaled
Elasticity
The Applications use as much or
as little of the resource pool as
needed
Dynamic
The Applications can be
provisioned by end-users based
on business requirements
Self-service
The ability to scale is now based on the
applications needs, not limited by the underlying
resources;
Server, VM, or even the datacenter
Cloud under your control
Slide 12
Private Cloud Public Cloud
IDENTITY
MANAGEMENT
DATABASE
DEVELOPMENT
MOBILITY
VM ROLE
Microsoft Services Cloud Offerings
Private Cloud : Data Center Services
Public/Hybrid Cloud: Journey to the
Cloud
3
Data Center Management Challenges
IT and Business
Alignment
IT service availability
and performance drive
investments.
Application-focused
virtualization and
management are
increasingly important.
Mixed environments
add complexity.
Improve Operational
Efficiency
Virtualization still seen
as a key driver to
reduce operational
costs.
Need to efficiently
manage virtualized
environments.
Compliance costs
continue to rise with
increased regulatory
pressures.
Improve Business
Responsiveness
Cloud computing
increases IT agility
and cost expectations.
Unpredictable
business demand for
data center services.
Need for elastic and
flexible IT capabilities
to meet business
demands.
Optimize Service
Delivery
Centralize
Management,
Invest in Automation
Enable Cloud
Computing
Microsoft Services Datacenter Services
Microsoft Services can help you with your planning, deployment,
transition, and support for transforming your data center.
Turnkey private cloud and
transformational services.
Microsoft Services IT Operations
Consulting and Microsoft Services
Premier Support included in solution.
Industry-leading data center principles
and design patterns from Microsoft
Global Foundation Services.
Integrated solution architecture across Windows Server

Hyper-
V, Microsoft

System Center, and Microsoft

Forefront

.
Infrastructure management automation
using Opalis and Microsoft

Solution
Accelerators.
IaaS
Transformation
Optimized Data
Center
Transformation
Secure and
Well-Managed
Data Center
Transformation
Datacenter Services Solutions
Microsoft Confidential
17
Infrastructure as a Service
Overview
Automated deployment of
scale-units (15+1 node
cluster).
Tenant interface for
automated provisioning of
base VMs (Sm, Med, Lrg).
Automated patching of
hosts with no downtime to
VMs.
Automated fault detection
and resolution.
Built-in tenant and admin
reporting (incl. cost
model).
Automated deployment of
management
infrastructure.
Can be customized to
integrate with business
logic.
Designed for general
purpose (80% of
scenarios).
Microsoft Confidential
18
Infrastructure as a Service

Security
Orchestration
Management
Automation
Virtualization
Servers
Network
Storage
Service
Management
Approve Service
Request
Security Updates
Received
Initiate Update
Workflow
Initiate Maint.
Mode on Host
Migrate VMs
off Host
VM Live
Migration
Patch Physical
Host
Patch Master
Image
Patch
Installation
Patch
Installation
Migrate VMs
Ensure Separation
Report Workflow
Results
End Maint.
Mode on Host
Verify Host
Availability
Run Host
Health Check
Investigate Any
Issues
Migrate VMs
Back
VM Live
Migration
Verify Hyper-V
Health
Verify Server
Health
Verify Network
Connectivity
Verify Storage
Connectivity
Verify Patch
Installation
Report Workflow
Results
Investigate Any
Issues
Continue
Workflow
Continue
Workflow
Migrate VMs
off Host
22
The Microsoft Services Advantage
Microsoft Services
can help you deploy your
Datacenter Services Solution more
effectively.
Worldwide
deployments and
delivery
experience.
Experienced
Engaged from start
to finish to enable
stabilization and
knowledge transfer
to your IT staff.
Accountable
Knowledge transfer
of all recommended
practices, Microsoft
product expertise,
and implementation
experience.
Knowledgeable
Higher efficiency,
due to the proven
methodologies and
structured
approach.
Efficient
23
Data Center Services Implementation
Microsoft Services can help you maximize your investment in
a private cloud data center strategy through a
Data Center
Assessment
35 Days
Production
Architecture
and Pilot
36 Months*
Proof of
Concept
34 Weeks
*Includes Assessment
and Proof of Concept
24
Journey To the Cloud
Drivers
Strategy
Business benefits
Capabilities
Processes
Organization
Programs and projects
Roadmap
Technology
Value Model
Stakeholders
IT Service
KPI
Industry
Sector
Market
Business Case
Reference Architecture
Scenario
Business change
Investment objective
Workload
Feature
Location Solution architecture
Infrastructure
25
Stakeholder Perspectives
Customer
Enterprise Architect
Domain Experts
Value Realization Framework
Stable framework with a focus on improvement
Enabling others to extend the platform
Extensible model for 3rd party content integration
Reduce time to develop content
Increase content utilization
Evidence for opportunity identification
Proven practices
Improved time to value
Accelerate business objectives
Business value driven IT programs
Maximize IT investments
26
Measure
Value Delivery Cycle
Prioritization and
Planning
Initiative
Planning
Value
Realization
Other
Governance and Oversight
Initiative Planning
Service Delivery Plan
and Scorecard
Internal IT Microsoft Services
Hybrid
Partner of Choice
Solution Delivery
Strategic Plan
Architecture Plan
Business Case
Value Realization
Plan
4
Microsoft IT ShowCase: Server
Virtualization
Server Virtualization
&
Cloud
v3
Microsoft Confidential
Content
MS IT Environment
What is Microsoft Server Virtualization?
Why Is MSIT Using Hyper-V?
What Is MSITs Current Virtualization State?
How Does MSIT Operate Hyper-V?
What Are MSITs Lessons Learned With Virtualization?
MSIT Cloud Adoption Strategy
Conclusions
31
2/8/2012
Microsoft Confidential
MS IT Environment
32
2/8/2012

240K Windows 7
clients
200K Office clients
200K or more
SharePoint Sites
First and Best Customer
6 data centers
11K production servers
5K pre-production servers
106 countries
648 buildings
300K managed computers
750K+ managed devices
200K+ end users
Enterprise Infrastructure
73,000,000+ internal
IMs per month
111,000+ user
mailboxes
1,200,000+ remote
connections per month
High Scale Processes
Virtual Machines make up more than 55% of our total Windows Server
population in MSIT, as of today
About 1600 physical servers of differing configurations host about
7000 Virtual Machines
Highest VM concentrations are in enterprise datacenters
Microsoft Confidential
What Is Microsoft Server Virtualization?
Virtualization enables a single physical server to host multiple "guest servers",
while each guest server perceives itself to be a fully distinct and independent
server
Each virtual machine has their own representation of hardware, an isolated OS and
application environment, and a unique network and security identity
Microsoft Confidential
Why Is MSIT Using Hyper-V?
34
2/8/2012

Microsoft Confidential
How Does MSIT Implement Hyper-V?
35
2/8/2012
The preferred infrastructure platform is the
MSIT Scale Unit
Hyper-V R2 deployments on the Scale
Unit utilize 16 node clusters to
minimize sunk capacity and maximize
flexibility
All server consolidation hosts run Windows
Server 2008 Enterprise Server Core, with R2
the current standard
All virtual desktop infrastructure (VDI) hosts
run Hyper-V Server R2
Virtual machine configurations and
resource allocations are very similar to
those of the same workload on a physical
machine
Microsoft Confidential
File Services
Print Services
DDS Service (Products Repl.)
Intellimirror Service (MyDocs)
Windows Deployment Services
(WDS)
SCCM (SMS)
Read Only Domain Controller
Microsoft Confidential
How Does MSIT Operate Hyper-V?
All virtualization hosts are managed centrally, by a full compliment of
tools that are appropriate for the environment and platform
System Center Configuration Manager, Operations Manager, and Virtual Machine
Manager agents are deployed and provide central administration
Hardware support agents, antivirus, and other tools provide additional functions
37
2/8/2012
Microsoft Confidential
MSIT Cloud Strategy
39
S
a
v
i
n
g
s

FY13: 15%
apps in the
Cloud
FY11: Less than
5% apps in the
Cloud
FY15:
80% apps
in the
Cloud
Portfolio Mix in FY15
20%
Apps
retired or
last to
move
50%
Apps moved
to Cloud in
VM role
20%
Apps re-
architected
for Cloud
10%
New apps
written
directly to
Cloud
MSIT Azure Adoption Strategy:
Existing Portfolio Evaluation Framework
Microsoft Confidential
MSIT Cloud Adoption Strategy: Existing Portfolio Evaluation Framework
Microsoft Confidential
What did MSIT learn from its experience with
Virtualization?
Always strive to virtualize appropriately
Apply best practices for optimizing performance
Provision and manage VMs similarly to physical
machines
Ensure you maintain capacity slightly ahead of the
demand
Simplify and standardize the host computer and
virtual machine configuration, as much as possible
41
2/8/2012
Microsoft Confidential
Conclusions
Machine virtualization continues to increase Microsoft ITs
operational efficiency in the server space
Use of virtualization has reduced MSITs space and power
consumption significantly
Proper use of virtualization has allowed Microsoft to avoid millions
of dollars of capital spend
MSIT has been able to pass-along cost savings
Machine virtualization and complimentary technologies are critical
parts of MSITs business strategies and meeting their priorities
42
2/8/2012
Slide 43
2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.