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Kristen's eBrochure

Kristen's eBrochure / 01 June 2014 / 2
Introduction
3 The Contiki Way
4 Only Contiki

Your Tours
5 European Contrasts
plus Corfu Sailing
(Ends in London)

Other Stuff
11 Got a Question
12 Booking Conditions

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European Contrasts plus Corfu Sailing
(Ends in London)
29 days
The perfect tour for those wanting to savour the best parts
of Western Europe at a less than hectic pace. Travel days
interspersed with free days in cities as well as a 3 sailing day
mini-break on a Greek island, this is definitely the best of both
worlds when it comes to culture versus relaxation.
You will visit
Austria, Czech Republic, France, Germany,
Greece, Holy See (Vatican City State), Italy,
Liechtenstein, Netherlands, Switzerland, United
Kingdom, England
Highlights
Dover / See the White Cliffs of Dover   Paris / Only Contiki: Exclusive 'Paris by Night' sightseeing tour with Champagne & escargot / See the Eiffel
Tower, Arc de Triomphe, the Louvre, the Champs-Élysées, and Notre Dame Cathedral / See Château Fontainebleau   Beaujolais / Only Contiki:
Special Stopover: Contiki's French Château / Only Contiki: Wine tasting at Contiki's Château / Only Contiki: Picnic in the French countryside
  Burgundy / See Chablis, Burgundy & Beaujolais vineyards   French Riviera / Scenic drive along the Côte d'Azur / See the Royal Palace in
Monaco / Only Contiki: Rub shoulders with the rich & famous with a visit to a Monte Carlo casino / Visit a French perfumery   Pisa / See the
Leaning Tower of Pisa   Florence / Only Contiki: Discover the Statue of David, Ponte Vecchio, the Medici Palace & much more on our locally
guided walking tour of Florence / See the Duomo, Basilica Santa Croce, Giotto's Bell Tower, the Baptistry & Piazza della Signoria / Learn about
Florence's leather craft with a demonstration   Rome / Only Contiki: Special access Rome sightseeing coach tour / See the Colosseum, the Roman
Forum, Piazza Venezia, Trevi Fountain, Pantheon & Piazza Navona   Vatican City / See St. Peter's Basilica in the Vatican City   Naples / See Mt.
Vesuvius   Venice / Only Contiki: Private boat through the canals & islands of Venice / See the Bridge of Sighs, the Doge's Palace & St. Mark's
Square / See Venice's iconic canals & gondolas   Vienna / See Schönbrunn Palace, St. Stephen's Cathedral & the State Opera House / Scenic
drive along the historic Ring Road   Cesky Krumlov / Visit the medieval town of ￿eský Krumlov   Prague / See Hrad￿any Castle, the Cathedral
of St. Vitus, Charles Bridge and Wenceslas Square / Visit the Old Town Square and see the Astronomical Clock   Munich / See the Glockenspiel
& Marienplatz   Hopfgarten / Only Contiki: Special Stopover: Contiki's Austrian Gasthof   Lauterbrunnen / Special Stopover: Contiki's Swiss
Chalet   Liechtenstein / Visit the capital of Liechtenstein, Vaduz   Lucerne / See the Wooden Chapel Bridge in Lucerne   Swiss Alps / Scenic drive
through the Alps   Heidelberg / See Heidelberg's medieval castle   Rhine Valley / See the Lorelei Rock / Visit the riverside town St. Goar / Learn
how beer steins are crafted   Amsterdam / Only Contiki: See canals & a windmill on a countryside bike tour in Edam / Visit a cheese farm & clog
maker's house / See Amsterdam's canals & gable houses by night  
Itinerary
Day 1 London to Paris
Meet up with your Contiki team before we hit the road and take a ferry past the White Cliffs of Dover. We travel via World War I battlefields in
the Valley of the Somme, to Paris.
After dinner we will depart for the 'Paris by Night tour', where the French capital transforms into the "City of Lights". Lamp-lit bridges and cool
little cafés give us a real taste of Paris’ romance. Your Tour Manager will fill you in on the world’s most recognised monuments, like the Arc de
Triomphe and Eiffel Tower. If you’re adventurous, get right into French culture when you arrive at a Parisian café with the opportunity to try out
France’s national delicacy – escargot! You’ll also get to toast the start of your tour with French Champagne.
Accommodations: Hotel
Meals: Dinner (1) day
Itinerary (continued)
Kristen's eBrochure / 01 June 2014 / 6
Day 2 Paris
This town is loaded with possibilities. Discover its many bistros, museums, tree-lined avenues and diverse quartiers (neighbourhoods).
Get a feel for French flair by window shopping on the Left Bank, step into the Notre Dame Cathedral or explore the endless galleries of the Louvre
and get up close to the famous Mona Lisa. Try indulging in some delicious pastries and relax in one of Paris’ many green spaces.
Tonight, treat yourself to a real Parisian night out, starting with an optional dinner in an atmospheric restaurant, where you can get to know your
group. Then sign up for an authentic cabaret experience, complete with can-can girls and Champagne.
Accommodations: Cruise ship
Meals: Breakfast (1) day
Day 3 Paris to Beaujolais Wine Region
Southbound, we stop off at the massive 16th century Château Fontainebleau. Walk around the imperial gardens and check out the château’s
imposing, regal exterior.
We continue on through Burgundy’s wine country to Beaujolais’ green hills and vineyards.
Our team will make you feel right at home in Contiki’s very own 16th century Château. There’s a wine tasting within the Château’s working winery,
where our resident expert will teach you about Beaujolais wine as you swirl and sip on wines made in the area for centuries.
Accommodations: Contiki Special Stopover
Meals: Breakfast (1) day, Dinner (1) day
Day 4 Beaujolais Wine Region
There’s loads of time to catch up on some sleep, laze about the Château or position yourself poolside. Explore the French countryside with a
walk through the vineyards and picnic in the hills above the Château. In the afternoon, you can even get a feel for a real French country town
by heading into nearby Theizé.
Accommodations: Contiki Special Stopover
Meals: Breakfast (1) day, Dinner (1) day, Picnic Lunch (1) day
Day 5 Beaujolais Wine Region to French Riviera
Unwind on the coach, listen to your MP3 and take in the rustic beauty of Provence, known for its pretty landscapes of lavender, sunflowers and
wild herbs.
We continues on the road to the rugged coast line of the stunning Côte d’Azur. Follow the beautiful sapphire waters past the movie-star glamour
of Cannes (famous for its annual film festival), to Antibes.
Tonight get a taste of the high life in Monaco, the glamourous principality packed into just 1.92km2 and home to the Formula 1. Get the inside
story on the Royal Family and their place of residence from your Tour Manager. Try your luck at a casino later on!
Accommodations: Contiki Village
Meals: Breakfast (1) day, Dinner (1) day
Day 6 French Riviera
In your free time live a bit of the riviera lifestyle with a visit to one of the neighbouring towns like Cannes or Nice.
Try out the region’s produce like lavender honey, aioli (garlic mayonnaise) and mouth-watering rosé wine. Window shop the chic boutiques or
choose a beach and catch some sun among all the bronzed bodies!
Accommodations: Contiki Village
Meals: Breakfast (1) day, Dinner (1) day
Day 7 French Riviera to Florence
Next stop on the Riviera and home to the French perfume industry is Fragonard Perfumery. Learn about how perfume is made and some of its
more surprising ingredients. It’s also a chance to pick up a bottle or 2 at great prices.
Onwards to Italy, land of passion! En route to Renaissance Florence, we stop by Pisa and get up close to the famous Leaning Tower.
The scene-stealing Duomo Cathedral rises above Florence, which serves up frescoes, markets and priceless art. After dinner, walk along the River
Arno with your Tour Manager, take in the atmosphere and head into the heart of Florence, where you can sit back and relax Tuscan style with
a glass of Chianti wine.
Accommodations: Contiki Village
Meals: Breakfast (1) day, Dinner (1) day
Day 8 Florence
Jump start the day uncovering this open-air museum and its UNESCO World Heritage city centre.
Our Local Guide gives you the inside track as the group learns about Florence’s cultural beginnings and explores streets crammed with artworks
from masters like Michelangelo. Then take a look into a skillful demonstration of Florentine leather making and understand this region’s
traditional art.
Itinerary (continued)
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With bargains and bustle, the city’s markets are a great place to hang out. Grab a gelato and enjoy this gorgeous city.
Tonight, there’s a choice of a group dinner - an authentic Tuscan feast. Try regional dishes in the heart of Florence. Then keep it moving with a
night out and get your groove on at Florence’s biggest club.
Accommodations: Contiki Village
Meals: Breakfast (1) day
Day 9 Florence to Rome
Travel through Tuscany’s rustic hills, past the recognisable cypress tree landscapes of this olive oil producing region, to vibrant Rome.
Stylish Rome oozes energy and overflows with relics from another age. Our special access coach tour gets you right into the thriving atmosphere
of this living timeline as your Tour Manager shows you the Colosseum and Piazza Venezia. Continue on foot to check out the Pantheon and Piazza
Navona. Honour tradition at the Trevi Fountain and throw a coin in the fountain’s waters (it’s meant to improve your chances of returning to
Rome!) or maybe hang out with your new friends at the Spanish Steps, sit back with a few slices of pizza and people watch.
Accommodations: Contiki Village
Meals: Breakfast (1) day
Day 10 Rome
This morning, make the most of our Local Guide’s inside knowledge with an optional guided tour of the Vatican Museums, including the Sistine
Chapel and St. Peter’s Basilica. Then check out Rome’s imperial glory by visiting the Colosseum and Roman Forum.
Take off into the city and absorb the atmosphere, as Vespas flash past timeworn monuments that are surrounded by fountains, pizzerias, cafés
and bars. Before you hit the shops, let your Tour Manager point you in the right direction with some tips on the best buys.
In your free time, live the local lifestyle by indulging in a long lunch on a paved piazza or knock back a shot of espresso at the bar, like the Romans do.
Accommodations: Contiki Village
Meals: Breakfast (1) day, Dinner (1) day
Day 11 Rome to Corfu
Pass gritty Naples, see Mt Vesuvius and plunge into Pompeii’s well-preserved past in an interesting optional excursion and retrace ancient history
with our expert Local Guide.
Then there’s time to chill out on the coach, crossing through the rugged landscapes of southern Italy, before boarding the overnight ferry to
Greece in Brindisi. Check out the amazing 360 degree views from the deck!
Accommodations: Adriatic Ferry
Meals: Breakfast (1) day
Days 12-14 Corfu Sailing
Contiki’s Corfu Sailing option is the perfect summer adventure - a unique combination of a Contiki adventure with a sailing holiday, all rolled
into one. It’s the perfect way to get out on the water & experience the gorgeous Greek islands on-board a traditional flotilla – the ideal way
to see Greece from a different angle – a truly relaxing break.
Our flotillas are simplistic & allow you to get hands on – get involved in preparing meals in true maritime fashion as you cruise the waves.
With your expert on-board Skipper on each yacht to show you the ways & whys of life at sea, you & your travel buddies will learn the
basics of sailing & assist with skippering the boat as well as help out mooring the boat and hoisting & lowering the sails.
Each day will feature a continental breakfast & picnic style lunch on board the boat. Nights will be spent in port, so there’s plenty of time
to get amongst the local nightlife & restaurants.
Your itinerary over the 2 days sailing will be Corfu to Parga, Sivota & Mourtos, then back to Corfu where we will re-join the rest of the group.
Each day will feature stops at stunning, remote beaches & secluded hideaways accessible only by boat – the perfect Greek sailing experience.
Accommodations: Yacht
Meals: Lunch (3 days), Breakfast (3 days)
Day 15 Corfu to Italy
Soak up the last rays in Corfu today, take a dip, or follow your
nose to a local spot and try some of the islands traditional dishes like Bourou-Bourou (vegetable and pasta soup), Sofrido (fried beef in white wine
sauce) or for those with a sweet tooth, some sikomaitha - dig into some fried fig cakes! For historical buffs you could take to the streets, explore
the Old Fort or hit shops found here before boarding the boat and cruising the Adriatic Sea to Venice overnight.
Accommodations: Adriatic Ferry
Meals: Breakfast (1) day
Day 16 Arrive Venice
Relax and enjoy the boat today - sit with a book, hang with your mates and relax, before heading on to one of Europe's most iconic cities, packed
with canals, gondolas and good times, it's got to be Venice!
Itinerary (continued)
Kristen's eBrochure / 01 June 2014 / 8
Accommodations: Contiki Village
Meals: Breakfast (1) day
Day 17 Venice
Known as the “floating city”, Venice is packed with character, crammed with hidden lanes and linked by a network of canals.
The group travels on our private boat through the waters of the lagoon to visit the city’s historical heart. The limestone Bridge of Sighs, the Gothic
arches of the Doge’s Palace and the expanse of St Mark’s Square (pigeons and all!) show off Venice’s unique beauty and way of life.
Take some time to explore the floating city and lose yourself in the backstreets. There’s an optional walking tour where you can discover the
labyrinth of interweaving lanes, waterways, palaces, piazzi and markets with our Local Guide. You’ll see historic monuments, hidden treasures
and the Rialto market – a local favourite for food shopping.
Maybe grab a table on St Mark’s Square and eat some delicious Italian food al fresco.
Cap off the day with an optional gondola ride & share this amazing experience with your friends - seeing Venice from on the water is
unforgettable!
Accommodations: Contiki Village
Meals: Breakfast (1) day, Dinner (1) day
Day 18 Venice to Vienna
Chill out on the coach as we make our way through the mighty Dolomites and cruise pass typically Austrian villages, complete with wooden
chalets and green mountain fields.
Next stop is the cultural hub of Vienna. Tonight, there’s a chance to experience Vienna’s musical legacy with a Mozart and Strauss concert in
one of the city’s imperial palaces.
Accommodations: Hostel
Meals: Breakfast (1) day
Day 19 Vienna
Your Tour Manager starts the day by introducing the group to the city’s historical heritage. There’s the imperial grandeur of Schönbrunn Palace,
the elegantly ornate State Opera House and St. Stephen’s Cathedral – a Gothic masterpiece. Cruise down Kärntner Strasse, Vienna’s main shopping
spot and buy some traditional ceramics and materials for gifts back home.
There’s free time to check out the magnificent squares and majestic palaces or the city’s art galleries. Take a break in a coffee house like the locals
do, chill out in Vienna’s manicured gardens or wander along the Danube River.
Get schnaps savvy with a behind-the-scenes look into this local liqueuer’s production in an optional excursion to the Old Vienna Schnaps Museum.
Later, there’s a chance for a traditional meal with the group in the Viennese countryside.
Accommodations: Hostel
Meals: Breakfast (1) day
Day 20 Vienna to Prague
Roll through Bohemia to the UNESCO World Heritage town of ￿eský Krumlov. The town is all about old-world charm, cute shops, cosy cafés and
winding cobblestone lanes.
This afternoon, relax on the coach as we head to the capital of the Czech Republic, Prague.
Accommodations: Hostel
Meals: Breakfast (1) day, Dinner (1) day
Day 21 Prague
Prague is a beautiful and atmospheric city. It’s also pretty compact, so it’s best explored on foot. Get straight into Prague’s historic heart with
your Tour Manager. You’ll walk together over the landmark Charles Bridge, through Hrad￿any Castle, the home of the original Bohemian Kings
and to the Gothic St. Vitus Cathedral along the way.
Choose a lunch cruise on the Vltava River, which runs through the heart of Prague, and take in stunning views of the city from the water. The
Czech capital has a really mixed past so look out for signs of the Holy Roman Empire, the Bohemian Empire, the Nazis and the Communists.
Free time means you can get deeper into Prague’s Old Town in your own time. The city itself is a UNESCO World Heritage site, with a jumble of
little lanes, alleys and courtyards. Slow the pace down and give yourself a chance to uncover its hidden treasures.
Spend some time in the picturesque Old Town Square, where historic buildings and churches surround cafés that spill out onto the pavement.
With some world-famous Czech pilsner in hand, park yourself at a table, people-watch and try out some of the traditional local dumplings. This
is also the spot to pick up some famous Bohemian glass, beads or garnet and amber jewellery
By night, Prague bursts with possibilities. Loaded with all types of music, from jazz bars and hip DJs to opera, there is something for everyone,
so make the most of it with your friends.
Accommodations: Hostel
Meals: Breakfast (1) day
Itinerary (continued)
Kristen's eBrochure / 01 June 2014 / 9
Day 22 Prague to Munich
This morning we travel to the home of the world-famous Oktoberfest, Munich - a city that blends traditional Bavarian culture and modern lifestyle.
Explore the heart of Munich’s old town with the crew, and head to Marienplatz. It’s a central gathering spot famous for the Glockenspiel - a Gothic
clock, complete with 32 dancing figures and 43 chiming bells.
Later why not give an optional bike tour a go and get off the beaten track and onto Munich’s side streets with our Local Guide.
Accommodations: Hostel
Meals: Breakfast (1) day
Day 23 Munich to Austrian Tyrol
We make our way into Austria today, for a taste of the action & adventure that the area is famous for.
On arrival you can opt for an adrenalin rush & get out on the water for a white water rafting adventure. Get a group of you & your
buddies together & get into this fun activity – it’s a must-do while you’re here. Our professional guides will kit you out with everything you
need (& give you all the instructions & safety gear you’ll need for this awesome guided experience).
Later, it’s on to Hopfgarten where you’ll stay for the evening. You can also opt to get out for a scenic bike ride through the Austrian Alps for a
look at the area on a different angle.
Later tonight, relax with your travel buddies at our very own Gasthof bar or maybe head into the village of Hopfgarten & meet some locals.
Accommodations: Contiki Special Stopover
Meals: Breakfast (1) day, Dinner (1) day
Day 24 Austrian Tyrol to Swiss Alps
This morning travel past the stony cliffs of Liechtenstein, into the capital, Vaduz, where you can grab some lunch and in enjoy it in the shadow
of the Royal Family’s 12th century castle.
Next stop: the jaw-droppingly beautiful alpine town of Lucerne. With covered wooden bridges, cobbled lanes and quaint buildings, Lucerne’s
centre is perfect to explore on foot. Also to stock up on lots of genuine Swiss chocolate! Your Tour Manager can give you pointers on where to
pick up the best-priced watches Switzerland is so famous for.
Tonight, we head to the alpine heights of Lauterbrunnen and stay at Contiki’s very own Swiss Chalet.
Accommodations: Contiki Village
Meals: Breakfast (1) day, Dinner (1) day
Day 25 Swiss Alps
It’s a change of pace amongst Switzerland’s massive Alps. Take in the amazing views from your chalet window.
Opt to visit Jungfrau Mountain, head up the sheer slopes of this UNESCO World Heritage-listed site on a cog rail to Europe’s highest railway
station, and step out onto the “roof” of Europe for spine-tingling views.
Back at the chalet, make the most of the genuine underground 'Bomb Shelter' and party it up with friends at the bar there.
Accommodations: Contiki Special Stopover
Meals: Breakfast (1) day, Dinner (1) day
Day 26 Swiss Alps to Rhine Valley
Over the border and into Germany, we head to the university town of Heidelberg. Wander around, grab a late lunch and check out its famous
Baroque church.
The coach follows the Rhine River, weaving through valleys dotted with castles and vineyards.
Next stop - the pretty, old-world village of St. Goar, complete with fairy tale castle and even a free-hanging cuckoo clock! Learn about local know-
how and get savvy on the craft of beer steins.
Then kick back with a glass of local wine and choose to find out more with the optional wine tasting in a candlelit underground cellar.
Accommodations: Hotel
Meals: Breakfast (1) day, Dinner (1) day
Day 27 Rhine Valley to Amsterdam
Cruise into the countryside and bike around like the laid back locals, past working windmills, to the world-famous cheese village of Edam. In an
intro into Dutch culture, see how clogs are made and try some of the famous Dutch Edam at a cheese farm.
Head into the buzzing capital of Amsterdam and check out the eye-opening Red Light District, where the creative and the wacky come together
on narrow cobbled streets, 24/7.
Accommodations: Hotel
Meals: Breakfast (1) day, Dinner (1) day
Itinerary (continued)
Kristen's eBrochure / 01 June 2014 / 10
Day 28 Amsterdam
There’s free time to experience Amsterdam’s coffee shops, museums and quirky, cool boutiques. Wander along the canals and pass gabled houses
or experience Amsterdam’s multi-ethnic cuisine. This cultural melting pot dishes up loads of affordable food.
With an optional evening canal cruise, there’s a chance to toast your travels with the group, unwind with a few drinks and uncover Amsterdam
at water level as you drift past the city lights.
For your last night on tour, treat yourself to a feast at a rice table dinner with the group in a popular restaurant. With this fun way to eat, you’ll
be served loads of dishes from colonial times.
Get some pointers from your Tour Manager, dive into Amsterdam’s night action with your friends and finish up your travels with a night to
remember.
Accommodations: Hotel
Meals: Breakfast (1) day
Day 29 Depart Amsterdam
This morning after breakfast we transfer you to Schiphol Airport (estimated arrival 10:00am) where your tour ends. Or choose to take a
complimentary transfer to central London & extend your stay.
Accommodations:
Meals: Breakfast (1) day
What's Included
Dates & Rates
Departs Returns Twin Land Only Single Land Only
03 Jun 2014 01 Jul 2014 A$5245.00 A$5245.00
06 Jun 2014 04 Jul 2014 A$5245.00 A$5245.00
18 Jun 2014 16 Jul 2014 A$5245.00 A$5245.00
21 Jun 2014 19 Jul 2014 A$5245.00 A$5245.00
04 Jul 2014 01 Aug 2014 A$5485.00 A$5485.00
06 Jul 2014 03 Aug 2014 A$5485.00 A$5485.00
08 Jul 2014 05 Aug 2014 A$5485.00 A$5485.00
10 Jul 2014 07 Aug 2014 A$5485.00 A$5485.00
12 Jul 2014 09 Aug 2014 A$5485.00 A$5485.00
24 Jul 2014 21 Aug 2014 A$5485.00 A$5485.00
02 Aug 2014 30 Aug 2014 A$5485.00 A$5485.00
15 Aug 2014 12 Sep 2014 A$5309.00 A$5309.00
27 Aug 2014 24 Sep 2014 A$5309.00 A$5309.00
30 Aug 2014 27 Sep 2014 A$5309.00 A$5309.00
04 Sep 2014 02 Oct 2014 A$5309.00 A$5309.00
06 Sep 2014 04 Oct 2014 A$5309.00 A$5309.00
10 Sep 2014 08 Oct 2014 A$5309.00 A$5309.00
Kristen's eBrochure / 01 June 2014 / 11
Got a Question?
What’s included?
What’s included?• Coach, train, air transfers & ferry transport as
specified. • Accommodation, breakfast & evening meals as detailed
under ‘What’s included’ on tour pages. • Sightseeing as detailed in
the itineraries on tour pages. Unless specified, entrance fees are not
included. • Experienced crew as detailed on tour pages.
What’s not included?
What’s not included?• Personal expense money. • Visas, personal
insurance, medical fees. • Sightseeing, visits & entrance fees other than
those specified on tour pages. • Optional excursions & activities such
as white water rafting, gondola rides, etc. • Lunches (unless specified
under “What’s included”) & some dinners.
Are flights included?
Are flights included?All flights on specified tour itineraries are included
as part of the tour price. External flights to and from the tour are not
included.
Will I get more information?
Will I get more information?Upon receipt of final payment, your
documentation will be released prior to your departure. You’ll receive
a copy of Contiki’s ‘Travellers Guide’ – an information book about
your holiday. You’ll also receive a comprehensive day-by-day itinerary
including full details & costs of all optional excursions available on
your tour. Your FREE Contiki document wallet & luggage tag* will be
sent to you with your travel documents. The wallet is a safe place for
your tickets & passports. Contiki reserves the right to substitute an
alternative travel accessory for the Contiki document wallet.
How much money do I need?
How much money do I need?You should be able to use debit &
credit cards for most items. You’ll need to allow enough money to
cover lunches, some dinners, souvenirs, shopping, drinks, optional
excursions & activities, entrance fees to attractions & evening
entertainment. It is advisable to start your tour with some cash in local
currencies.
Explore More Optional Activities
Explore More Optional ActivitiesOptionals are arranged and paid for
on tour. By leaving the final decisions until then you can choose at the
same time as your new friends. You’ll get great value as we get you
great rates and your Tour Manager can offer personal advice. Some
activities are seasonal and weather dependent as well. How do I pay?
You pay on tour in cash in local currency.>
Brochure authenticity
Brochure authenticityThe information given & literature produced by
Contiki has been compiled with care & is published in good faith.
Sometimes, because of circumstances outside our control, we have to
alter some excursions due to seasonal closing or repairs to buildings,
etc., especially early or late in the season. If this happens, alternatives
will be arranged.
Am I expectedto tip on tour?
Am I expectedto tip on tour?Every country in the world has different
tipping policies & in Europe, within service industries, tipping is
common practice.Tipping is totally optional & only given if you feel the
service has exceeded your expectations. Your Tour Manager will assist
you with any questions about this. On tours to Asia all tipping for local
guides & drivers is included as part of the local payment. If you think
your Contiki team have done an exceptional job then you may wish to
tip them. This is entirely discretionary – it’s completely up to you.
Security
SecurityContiki has been running tours for young people since 1962 &
in all countries where Contiki operates we fully comply with local travel
industry laws.
Contiki check-in
Contiki check-inBooked your tour? Check in before you go - it'll take you
less than 5 minutes and you can skip the paperwork when you start
your tour. Plus, you'll also have access to your essential tour info on
your Contiki profile.
How much luggage can I bring?
How much luggage can I bring?On all tours, except European Camping
tours, luggage is restricted to a maximum suitcase size of 73cm x
50cm x 25cm (29” x 20” x 10”) & maximum weight of 20 kg (44lbs)
plus one small hand/day bag that can go on the coach with you. On
European Camping tours the maximum suitcase size is 70cm x 45cm
x 23cm (28” x 18” x 9”) again with a maximum weight of 20 kg (44lbs).
Contiki reserves the right to refuse to accept larger suitcases on tour.
On European Concept tours & European Camping tours, you’ll need a
sleeping bag & towel which can be purchased from Contiki in London,
if necessary. On Ski Holidays you may bring one pair of ski boots &
skis or a snowboard. Baggage is carried at the owner’s risk & baggage
insurance is strongly recommended. If your tour includes a flight you
are also subject to airline baggage restrictions.
Do I need vaccinations?
Do I need vaccinations?At the time this brochure went to press
(November, 2010), the following immunizations are recommended for
travellers in Southeast Asia by the CDC (US Centre for Disease Control
& Prevention). For all other regions, at the time this brochure went to
press (November, 2010), no vaccinations were necessary. However, it is
wise to check up-to-date information with your travel agent prior to
departure. Don’t forget to bring with you any medication that you may
require en route, such as antihistamines, antibiotics, etc.
Do I need visas?
Do I need visas?Please read carefully. Depending on your nationality,
you may require visas to enter certain countries included in your
tour. You are fully responsible for obtaining all necessary visas prior
to the departure of your tour. Contiki are not legally permitted to
knowingly allow anybody who does not have a valid visa to join a tour.
Consult your travel agent to determine which visas you require and
how to obtain them. Important: 1. Visas can take up to six weeks and
a fee is normally charged. 2. Failure to obtain all necessary visas could
cause you to miss part of your tour and will result in you incurring
considerable expense and inconvenience. 3. It is better to apply for all
visas through your travel agent before you leave home. Your travel
agent will contact Contiki for full details. 4. It is very Important that the
entry and exit dates are correct on the visa.
Travel insurance
Travel insuranceContiki very strongly recommend that you take out
comprehensive insurance cover for cancellation, medical expenses,
personal accident, personal baggage, money & public liability before
you travel. You may not be accepted on a Contiki holiday unless you
have arranged satisfactory insurance. You also agree to indemnify us
against all third-party claims, actions, damages & remedies against us
arising from your participation in the holiday. For insurance details,
please speak to your Travel Agent at the time of making your booking.
Kristen's eBrochure / 01 June 2014 / 12
Booking Conditions
Our Responsibilities
1. YOUR HOLIDAY RESERVATION On receipt of your deposit, subject
to availability & at our discretion, Contiki will reserve your place
on your selected holiday. A contract is only made between you &
us upon your booking being confirmed & accepted by us & our
confirmation thereof to either you or your travel agent.
2. PRICE GUARANTEE Prices in this brochure are based on costs
& exchange rates as at: 5th April 2013 - USA & Canada, 31st July
2013 - Europe & UK, 18th March 2013 - Europe & UK (Winter), 15th
October 2013 - Asia, 8th January 2014 - Australia & New Zealand
and 21st March 2014 - Latin America. Should these costs change, it
may be necessary to make a surcharge on the price of your holiday.
Should the total tour price increase by more than 10% you will have
the right to cancel within 7 days of notification without penalty.
No surcharge in respect of cost or currency fluctuations will be
made once payment of the deposit for your land tour has been
received. This guarantee excludes fuel surcharges & does not apply
to any taxes, charges or levies imposed by any government or their
agencies. In exchange for these guarantees, no refund will be made
if costs are reduced.
3. IF WE CANCEL OR CHANGE YOUR HOLIDAY
3.1 Contiki reserves the right to change or cancel your booking in
accordance with operating requirements or circumstances beyond
its control.
3.2 Should change or cancellation prove necessary we will give you
reasonable notice thereof, in the circumstances, & where available,
offer you a comparable alternative.
3.3 If an alternative is not available or acceptable you will be
entitled to either a full refund of monies paid by you to us or
transfer to another Contiki holiday without payment of any
transfer fee.
3.4 If the change or cancellation is due to force majeure (i.e.
circumstances like political unrest, war or threat of war, riots, civil
strife, closure of airports or ports, industrial disputes, terrorist
activity, natural & nuclear disasters, fire, epidemic or health risk,
Acts of God, adverse weather conditions or other similar events
beyond Contiki’s control) we will give a full refund of any monies
paid to us less reasonable expenses incurred by us in respect of
your booking.
3.5 Contiki is not responsible for the costs of any other travel
arrangements affected due to our cancellations or rescheduling of
any tour departure.
3.6 GOLD SEAL PROTECTION
3.6.1 By paying a non-refundable A$99 per person Cancellation
Option fee with your deposit, the full amount of your deposit &/
or payment to Contiki Holidays will be refunded should you cancel
your tour for any reason prior to departure from Australia. This
cancellation option covers the land arrangements made by Contiki
Holidays only.
3.6.2 On Your Tour: Should you, or your travel companion*, booked
under the same booking number leave at any time during the
tour for personal sickness reasons or be required to return to
Australia due to injury, sickness or death, you & your companion
will be refunded A$40 per person per day for the unused portion
of the tour. (Please note that in some cases hotels require a one
night cancellation fee). A Doctor’s certificate is required. * Travel
companion must be booked under the same booking number and
only one companion can be nominated.
3.6.3 Return Flight Security: If you or a member of your direct family
in Australia should fall sick* while you are on your Contiki tour,
we will take care of the additional cost of tickets for your earlier
or later return home in the same class of air travel on the first
available flight, provided you hold round-trip airline tickets on
Contiki’s recommended airline(s) booked through Contiki Holidays
(Australia) Pty Ltd from Australia. * Medical certificates as proof of
all illness claims must be supplied.
4. HOLIDAY DETAILS & CONDITIONS
4.1 The information in our brochure is correct to the best of our
knowledge at the time of going to print (May 2013 - USA & Canada,
August 2013 - Europe & UK, May 2013 - Europe & UK (Winter),
October 2013 - Asia, March 2014 - Australia & New Zealand and
April 2014 - Latin America) but we cannot guarantee that any item
or amenity mentioned will be available especially where we have
no direct control over it.
4.2 Contiki will do their best, at their discretion, to select
accommodation, sightseeing tours & transportation to give you
good value for money.
4.3 Contiki will guarantee to match you up with someone of the
same sex when booked in a Share room configuration.
4.4 Contiki constantly strives to improve tour itineraries & features.
If such improvements can be made, or unforeseen circumstances
beyond our control make changes necessary, we reserve the
right to vary itineraries & to substitute hotels. Contiki is not
responsible for any other travel arrangements affected due to our
cancellations.
5. LIABILITY
5.1 Your travel agent or Contiki Specialist shall, on the receipt of any
monies, hold such monies for you until the booking is confirmed at
which time those monies shall be remitted promptly by your travel
agent or Contiki Specialist to us. All such monies received by us will
be deposited as required by law.
5.2 We will be entitled to keep for our account any interest earned
on such monies.
5.3 All monies paid by you to us through your travel agent or
otherwise, whether in respect of the deposit or full payment, may
be disbursed by us as & when we see fit, in respect of the services
to be provided &/or fees payable under the tour program. The
payment of a deposit or any other monies in respect of your tour
shall be deemed to be an authorisation for disbursement thereof
as aforesaid.
Your Responsibilities
1. BOOKING YOUR HOLIDAY
1.1 In order to reserve your holiday, a deposit of A$200, per person
per tour, or the full amount payable if the booking is made within
45 days of your departure from Australia, must be submitted
to Contiki by you in respect of that holiday. This payment is in
addition to any deposit required by your travel agent. The deposit
is accepted as a first installment of the holiday price by Contiki only
once the booking has been confirmed in writing by Contiki or your
travel agent.
1.2 Your land reservation will be confirmed on receipt of a non
refundable deposit of A$200 per person per tour which must be
within 7 days of booking or the reservation will automatically be
cancelled.
1.3 Any special meal requirements will be made on a request basis
only. Contiki cannot guarantee special meal requests nor will
it assume any responsibility or liability if clients' special meal
requirements are not fulfilled.
1.4 Inca Trail Trek - If you wish to book a tour including the Inca
Trail Trek you will be required to provide full passport details
& make an additional deposit at the time of booking. Your
reservations agent will advise you of the additional amount
required. Should Contiki be unable to obtain a trail pass for the
date requested your additional deposit will be refunded in full.
2. PAYING THE BALANCE
2.1 The balance of the holiday must be paid no later than 45 days
prior to your departure date from Australia which shall be by the
due date stated on the confirmation issued to you by Contiki.
When making multi-tour bookings, full payment is due no later
than 45 days prior to your departure date from Australia.
2.2 If payment isn't made by the due date, Contiki may assume
that you have cancelled & cancellation charges in accordance with
clause 3 below will be levied by Contiki.
2.3 Tickets & other documents will not be forwarded until full
payment has been received by us. The documentation will be sent
approximately 21 days prior to your departure.
2.4 In the case of Late Bookings made within 45 days of your
departure date, the full cost of the holiday will be payable
immediately on booking & we reserve the right to provide all travel
documents at the holiday departure point.
2.5 Contiki reserves the right to cancel the booking & apply
cancellation charges should payments not be received within the
above specified periods.
3. IF YOU CANCEL
3.1 Notice of cancellation must be made in writing to Contiki.
3.2 If you cancel more than 45 days before departure, your A$200
deposit will not be refunded, nor can it be credited to any other
booking.
3.3 Upon cancellation you will be liable to pay a fee to cover the
estimate of cost & expenses incurred by us in the terms of the
schedule set out hereunder. This is expressed as a percentage of
the holiday price & is calculated as follows:
  PERIOD OF NOTICE            CANCELLATION FEE
  More than 45 days notice:    Deposit is forfeited
  45-22 days:                    27.5% of tour fare
  21-8 days:                      33% of tour fare
  7-1 days:                       55% of tour fare (75% of tour fare for Asia
tours)
  Day of departure:             100% of tour fare
Where the percentage cancellation fee is less than the tour deposit,
the cancellation fee will equal loss of deposit. If the reason for
cancellation falls within the terms of any holiday insurance policy
which you hold, then any such charges may, subject to the terms
of your insurance policy, be refunded to you by the insurance
company.
3.4 Any cancellation of additional services booked prior to & after
your tour booking, such as pre & post accommodation & transfers,
that are cancelled within 14 days of the tour departure incur a
100% cancellation fee.
3.5 These cancellation fees are in addition to any cancellation fees
that may be levied by your travel agent.
4. IF YOU CHANGE YOUR BOOKING
4.1 If after your booking has been confirmed & more than 45
days prior to tour departure, you wish to change to an alternate
departure date or you wish to change to a different Contiki holiday,
you may do so subject to availability & provided the new holiday
date is also in this brochure.
4.2 A fee of A$35 per person will be charged for any revision or
alteration made to a reservation after the booking is confirmed
unless the change increases the value of the booking. A change of
tour date, tour itinerary booking within 45 days of tour departure
will be treated as a cancellation, & normal cancellation fees will
apply except when the change is to an earlier departure date
of equivalent or greater value in which case a A$35 per person
amendment fee will be charged.
5. HOLIDAY DETAILS & CONDITIONS
5.1 Please read the brochure carefully for those items included
in the price. No allowance or refund can be made for meals,
accommodation, excursions, etc. that you elect not to take, or when
museums, shops, etc. are closed. Hotel facilities may vary from
place to place. Meals may vary in style.
5.2 Recent legislation in various states in Australia has highlighted
the issue of Age Discrimination. In terms of style & content, all
of Contiki’s worldwide holidays are specifically designed for a
particular age group. This fact should be recognised when you
book one of our holidays.
5.3 Contiki strives to provide a safe, enjoyable & memorable travel
experience for all passengers. Contiki welcomes passengers with
special needs or disabilities. However, please note the following:
• Passengers are required to advise Contiki, in advance, of
any physical, medical or other special needs that require
accommodation.
• All guests must ensure they are medically & physically fit for
travel. Contiki may impose safety requirements necessary for the
safe operation of the tour. Contiki may also exclude an individual
from participating in a tour or an activity if that individual’s
participation poses a direct threat to health or safety.
• Contiki does not provide personal devices (such as wheelchairs,
hearing aids or prescription eye glasses) or services of a personal
nature (such as pushing a wheelchair or assistance in eating,
toileting or dressing). A companion capable of providing such
assistance must accompany any passenger who requires services
of a personal nature.
• Contiki does not employ medical personnel. Any necessary
medical attention will be provided by a local facility at the
passenger’s expense. Contiki is not responsible or liable for any
losses or costs incurred as a result of medical services obtained
while on tour, or for the quality of the care or services received.
• Passengers should be aware some tours include rough terrain,
extensive walking over cobblestone streets, uneven pavement,
steps & locations which may not be easily accessible or accessible
by wheelchair. During the tour, Contiki may make arrangements
with carriers, hotels & other independent suppliers to provide
travel services. These parties are independent entities over which
Contiki has no control. Accommodations on international tours
may differ from those in Australia. Contiki cannot guarantee
disability access or accommodations for passengers travelling on
international tours.
• Contiki may, at its sole discretion, decline the booking of any
passenger or remove any passenger who cannot comply or
refuses to comply with Contiki’s terms & conditions. Contiki is
not responsible for any costs incurred in the event a passenger
is removed from a tour. Passengers agree not to hold Contiki or
any of its related entities liable for any actions taken under these
booking conditions.
5.4 You are responsible for all travel arrangements & costs to/from
the point of commencement/conclusion of the holiday.
5.5 There may be times when the Contiki Representative has to
make a decision in your best interests or the best interests of their
group. You agree to comply with the authority & decisions of
the appointed Contiki Representative & the laws of the country
in which you are travelling. If you do not so comply or if, in the
Contiki Representative’s opinion, you are not compatible with
the general enjoyment & well being of other members on the
holiday or smooth operation of the holiday itself, we reserve
the right to refuse to let you continue with the holiday. We do
not tolerate the possession or carriage of illegal or restricted
substances (drugs). Furthermore, you agree that your fellow
travellers & any Contiki Representative has the right to travel/
work in a safe environment. Any threats to their safety, well being
or inappropriate behaviour by you, whether verbal or physical,
will be taken extremely seriously & may result in the immediate
termination of your holiday. In either event, you will be responsible
for your own repatriation & related costs & have no claims against
us.
5.5.1 You are responsible for any costs incurred as a result of
damage or excess cleaning fees related to your accommodation.
You are advised to immediately report any pre-existing damage in
your room to hotel staff &/or a Contiki Tour Manager as soon as it
is discovered.
5.6 Where the passenger occupies a motorcoach seat fitted with
a safety belt, neither the operator or service providers, agents or
co-operating organisations shall be liable for any illness, injury or
death or any loss or damages or claims whatsoever arising from
any accident or incident, if the safety belt is not being worn at the
time of the accident or incident.
5.7 It is your responsibility to have a valid passport and all visas,
permits and certificates required for your selected vacation as well
as any necessary vaccinations and to comply with all applicable
laws. Contiki is not responsible for any costs incurred as a result of
failing to obtain necessary visas. Any costs whatsoever regarding
obtaining, replacing or changing visas whilst on tour (including
accommodation, meals, flights and transfers incurred due to
associated delays) are at your own expense.
5.8 You agree that our Contiki Tour Managers or Representatives
may take photographs & films of you while you are on holiday &
that these may be used in our Group brochures &/or advertising
or publicity material without obtaining any further consent or
payment in respect of such photographs &/or films.
5.9 Should you have a complaint in respect of the holiday, you
should inform the Contiki Tour Manager or Contiki Representative
during the course of the holiday & if the matter cannot be resolved
after the representative’s best endeavours to do so during the
holiday, your complaint should be made in writing to Contiki as
soon as is reasonably possible after the holiday but within 42 days
thereof so that your complaint can be investigated. Any claims
made after the 42 day period will not be considered by Contiki. If
you choose to write to Contiki via the Internet, please provide your
home address so that we are able to reply to you in writing.
5.10 The contract & all matters arising in respect hereof shall be
subject to Australian Law, unless we agree otherwise in writing.
5.10.1 If any provision of this contract is held invalid or
unenforceable by any court of competent jurisdiction, that
provision shall be deemed to be re-written to give effect to the
same purpose within the permitted limits of the law. The validity &
enforceability of the other provisions shall not be affected.
5.10.2 If you are unsuccessful in any legal action instituted against
us, you agree to pay all our costs, including but not limited to,
attorney/client costs.
6. INSURANCE
For tours in Asia & Latin America: It is compulsory the that you
take out comprehensive insurance cover for cancellation, medical
expenses, personal accident, personal baggage, money and public
liability before you travel on a Contiki holiday. Please check that
the insurance covers all of the activities that you are going to be
participating in. Some policies exclude certain adventure activities.
This should be arranged at the time of payment of the deposit and
will, in certain circumstances, cover you against loss of deposit or
cancellation fees from the date of confirmation of your booking,
as shown in the insurance policy. You also agree to indemnify us
Kristen's eBrochure / 01 June 2014 / 13
against all third-party claims, actions, damages and remedies
which may be brought against us in respect of your participation
in the holiday.
For tours in all other regions: Contiki very strongly recommend
that you take out comprehensive insurance cover for cancellation,
medical expenses, personal accident, personal baggage, money &
public liability before embarking on a Contiki holiday. Please check
that the insurance covers all of the activities that you are going
to be participating in. Some policies exclude certain adventure
activities. This should be arranged at the time of payment of the
deposit & will, in certain circumstances, cover you against loss
of deposit or cancellation fees from the date of confirmation of
your booking, as shown in the insurance policy. You also agree
to indemnify us against all third-party claims, actions, damages
& remedies which may be brought against us in respect of your
participation in the holiday.
7. ILLNESS OR ABSENTEEISM In the event of your withdrawal from
a holiday after the commencement as a result of illness, you must
obtain a medical certificate in support of any insurance claim. No
refunds will be made for any absence from the tour.
8. WHAT'S NOT INCLUDED IN THE HOLIDAY PRICE Airfares to &
from your holiday destination, airport taxes, passport & visa fees,
insurance, laundry, phone calls, beverages, personal expense
money, medical fees, sightseeing, visits & entrance fees, meals
not detailed in the itinerary, tips to Tour Managers, Tour Drivers,
representatives & local guides, items of a personal nature, excess
baggage, optional excursions & anything else not listed in the
‘What’s Included’ section of the itinerary pages within this
brochure.
9. WEATHER CONDITIONS Under no circumstances can we be held
responsible for snow or weather conditions, nor can any holiday be
cancelled or amended by you at any time on the basis of snow or
weather conditions.
General
1. CONTRACTING PARTIES
1.1 The Booking Conditions detailed herein contain the entire
contract between you & Contiki. No representation, term, warranty
or condition can be expressed or implied by reference to any other
writing, advertisement or conversation. This contract may only be
varied in writing by a duly authorised officer or director of Contiki.
1.2 Your contract is with us as the tour operating company. At
any time & at our complete discretion we may nominate to you
in writing any other company or person to have the benefit of
some or all of those provisions of this contract, which we may then
specify, as if you had agreed the provisions concerned directly with
that company or person in the first place as well as agreeing them
with us. We may at our complete discretion assign all or any rights
& liabilities arising under or by virtue of this or any other contract
with you.
1.3 Transportation companies, airlines etc. are not to be
held responsible for any act, omission or event during the
time passengers are not on board planes, transportation or
conveyances. We rely on international convention, national &
international law which may apply to the services provided by us,
our suppliers or agents with respect to any claim of any nature
brought by you against us as a result of the provision of those
services. International conventions which apply may include:
Warsaw Convention 1929, (as amended by Hague Protocol and
Montreal Protocol) in relation to air travel, or Montreal Convention;
the Berne Convention for rail travel; Athens Convention 1974 for
carriage by sea; the Geneva Convention for carriage by road and
the Paris Convention 1962 for Hotels. We are to be regarded as
having all benefit of these conventions on limiting our liability in
relation to any claim for death, injury, loss, damage and delay to
passengers and luggage. Enrollment in and payment for a tour
shall constitute agreement and acceptance by the passenger of the
terms and conditions set forth in this brochure which cannot be
varied except in writing by an officer of the Company.
1.4 Contiki is not a carrier or hotelier nor does it own aircraft, hotels
or coaches. All bookings with carriers, hoteliers & other service
providers are subject to the terms & conditions & limitations
of liability imposed by those carriers, hoteliers, & other service
providers. Please note that some of these limit or exclude liability
in respect of death, personal injury, delay & loss or damage to
baggage. Whilst we cannot accept any responsibility for any loss
as a result of such actions or as a result of any act or omission of
any such third-parties, we will give every reasonable assistance in
helping to resolve any reasonable dispute. Please also note that
Contiki cannot be held responsible for the failure of any of these
parties to provide facilities or services for disabled clients (see also
5.3 under Holiday Details & Conditions).
1.5 Please note that no airline or carrier depicted or recommended
in this brochure by virtue of their endorsement of this brochure
represent themselves either as contracting with any purchaser of a
holiday from Contiki or as having any other legal relationship with
any such purchaser.
1.6 Every effort is made to ensure brochure accuracy at the time
of going to print, however Contiki cannot be held responsible for
printing or typographical errors, or errors arising from unforeseen
circumstances.
2. VALIDITY
Contiki’s European programmes are valid from March 2014 to
March 2015.
Contiki’s Europe Winter programmes are valid from October 2013
to March 2014.
Contiki’s Asian programmes are valid from January 2014 to
November 2015.
>Contiki’s Australian and New Zealand programmes are valid from
April 2014 to September 2015
Contiki’s Latin American programmes are valid from August 2014
to March 2016.
Contiki’s USA & Canada programmes are valid from July 2013 to
March 2015
3. OPERATING COMPANIES
Contiki’s European programmes are operated by Contiki Holidays
Limited, Picquet House, St Peter Port, Guernsey, Channel Islands,
with the exception of the Great Britain & Ireland, Edinburgh
Festival & Military Tattoo and St Patrick’s Day tours, and the 3 &
5 day London Explorer which are operated by Contiki Travel (UK)
Ltd. The principle operator of the Croatian Island Cruising product
is Katarina Lines. Their terms & conditions apply (available upon
request).The operator of the Turkish sailing product is Barbaros
Yachting, Turkey. Their terms & conditions apply (available on
request).
Contiki’s Europe Winter programmes are operated by Contiki
Holidays Limited, Picquet House, St Peter Port, Guernsey, Channel
Islands, with the exception of the England & Scotland tour,
Hogmanay, and the 3 & 5 day London Explorer, which are operated
by Contiki Travel (UK) Ltd.
Contiki’s Asian programs are operated by Contiki Holidays Asia Ltd.,
Picquet House, St. Peter Port, Guernsey, GY1 1AF, Channel Islands.
Contiki’s Australian and New Zealand programmes are operated
by Contiki Holidays (Australia) Pty Ltd and Contiki Holidays (New
Zealand) Limited.
Contiki’s Latin American programmes are owned and operated
by Contiki Holidays Latin America Ltd, Picquet House, St. Peter
Port, Guernsey, Channel Islands. Please note that Contiki utilises
ground handlers to assist with the operation of our products.
These ground handlers include: These ground handlers include:
Journey Mexico (Mexico, Belize, Guatemala), Galakiwi (Ecuador
& Galapagos Islands), Costa Rican Trails (Costa Rica), Colombia 57
(Colombia) & Altura Travel (Argentina, Brazil & Peru).
Contiki’s USA & Canada itineraries are operated by Contiki US
Holdings Inc, 801 East Katella Avenue, Anaheim, CA 92805.