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FAQs

General Question
What is e-GRAS ?
e-GRAS (electronic government receipts
accounting system) means on line
application to deposit all type of Rajasthan
State government receipts using this
website.
Who can use this website?
Any user, who has to deposit government
receipts, can use this facility. The user may
be single person, name of association,entity,
government/semi government units,
departments etc.
What type of users count to website ?
To facility this website, there are two types
of users namely-
1. Non Registered users
2. Registered users
Why should I register?
1. Ease of operation and convenience
2. Facility is available on 24x7 basis
3. One can deposit on behalf of the firm,
company and others
4. On-line payment of taxes (No more
queues and waiting)
5. On-line Filling of single challan form
minimum fields of the challan need to be
filled. Most of the fields are populated
automatically.
FAQ https://egras.raj.nic.in/FAQ.htm
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Related To Transaction
What is the difference between two types of
users?
A registered user have his own profile and
he have to facility to access/view his
previous truncations, but non registered user
cant use this type of facilities.
What will be process to use e-GRAS ?
For this purpose, the users have to login to
website.
Step 1: The non registered user( or new
user ) can login to
User Name guest
Password - guest
Step 2: If any user want to became
registered user, then he should use New
user/sign up from website. A new login
window will be open, when users click on.
Users have to fill up all the mandatory fields.
(For overview of the complete process, it is
suggested to use user guide, that is
available on website)
Whether it is mandatory to deposit
government receipts through this website ?
It is optional from 01 -12-2012 to
31-03-2013 but after that it is mandatory to
use this website.
(The complete guideline regarding this , click
here)
How do I know whether my bank provide
this facility ?
The list of banks providing this facility is
available on website user guide Alternatively
you may get the information from your bank.
FAQ https://egras.raj.nic.in/FAQ.htm
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Related to Bank
What is the procedure after being directed to
the net banking site of the bank?
eChallan system will direct you to
net-banking facility of your bank. You will
have to log on to the net banking site of your
bank using your login ID and password
provided by the bank.
It is similar to booking tickets or making
payments online. All types of government
receipts can be paid through internet, using
net banking facility.
What will happen after I confirm the deposit
of government receipt at my bank's site?
What is the timing for making payment
through internet?
Your bank will process the transaction online
by debiting the bank account indicated by
you and generate a printable
acknowledgment/eChallan with the Bank
Challans Identification Number (Bank CIN).
You will have to check the net-banking web
page of your bank's website for this
information.
If I encounter any problem while making
payment through internet whom should I
contact?
If any problem encountered at the eChallan
website while entering non-financial data
then contact e-Treasury Officer, at
---------------------- or write to us at
If any problem encountered while entering
the financial details at the net-banking web
page of your bank, then you should
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Related to Security
contact your bank for assistance.
How does the new system benefit me?
The new system is of great benefit to the
common user. Now a single simplified
Challans has to be filled up replacing the
complicated three-copy Challans. This
Challans can be filled up much faster.
Secondly, it will be possible to obtain an
acknowledgement for government receipts
at your the Government site immediately.
Further, once you have the Challans copy
with the Government Reference Number
(GRN) and you have reconciliation work
much fast, errorless and with more flexible
facilities.
What is Government Revenue Number
(GRN) and what is its relevance?
GRN is generated on the Challan to uniquely
identify the government receipt. GRN is also
to be quoted in any further enquiry.
Therefore, you must ensure that 18 digit
GRN generated is properly noted and
saved.
A separate Bank CIN (Challan Identification
Number) is generated for each eChallan
paid online.
How secure is the transmission of data to the
website for e- payment?
After depositing the Challans at the bank, I
have noticed that I have mentioned wrong
information in Challans How do I get this
incorporated in my Challans information?
All transmission through this website is
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Go back to Site!
encrypted and is with Secure Socket Layer
(SSL) authentication. With respect to the
banks, it depends on the security measures
provided by the bank for net banking. You
should approach e-Treasury Officer. The
complete details of e-Treasury Officer
is----------
Can I combine the two or more than two
Challans in one e- challan?
Yes
FAQ https://egras.raj.nic.in/FAQ.htm
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