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501 Bittersweet Avenue, Germantown Hills, IL 61548

Email: Phone: Home (309) 842-0177, Cell (630) 222-2865

Results oriented project manager and leader with 15+ years experience in manufacturing, engineering,
construction, logistics, facilities, product support and education. Thrives in environments which demand learning
new skills and innovative technology applications for creative solutions to real world challenges. Strong technical
and academic background coupled with practical business skills in project management, interpersonal skills,
supervision, team leadership, and 6 Sigma, and a proven ability to coordinate all details of critical projects while
meeting schedule and budget goals.

Illinois Community College 2009
East Peoria, Illinois
Director of North Central Illinois Manufacturing Program
Responsible for directing the development of curricula that encourages youth and adults to seek careers in
manufacturing and enter the workforce with appropriate skills
• Developed and implemented the layout, contents of website to encourage
youth and adults to seek careers in manufacturing and enter the workforce with appropriate skills. Coined
the concept of ‘Four Phases of Success’ in manufacturing careers which became the main theme of this

CATERPILLAR, INC. 1995 – 2009

Marketing and Product Support COE, Peoria, IL

Team Lead for Service Information System (SIS), Senior Project Engineer (2008-2009)
Support the Service Information Delivery Systems and integration with Service Technician Workbench and Cat
Electronic Technician. Manage budget for scheduled/non-scheduled Service Software releases. Collect/convert
Voice of the Dealer (VOD) and Voice of the Business (VOB) into software requirements/specifications. Act as a
liaison with cross functional team of software developers and marketing reps to manage unscheduled changes.
• Formulated tools to capture the yearly revenue loss of over $2 Million/Yr for Caterpillar and its
dealers from illegal sales of the service software’s for a 6 Sigma project
• Collaborated with Caterpillar Remanufacturing division to find an alternative solution to readily
access EPA emission Compliance Certificates for special marine products resulting in $100,000 savings
and 75% reduction in implementation time
• Led a team to deliver a special repair manual within 2 weeks resulting 80% reduction in delivery
time over standard
• Reduced the average life span of Open and Urgent dealer software issue tickets by 90%.
Implemented process maps to close the gaps in closing urgent tickets within 2 days as standard
• Converted VOD and VOB requirements into 5 projects to improve navigation and search
capability of SIS, and submitted to Governance Council. All 5 were approved for a one-time cost of
$700,000 with estimated annual savings from parts sales and service hours of over $1 Million for
Caterpillar and its dealers
• Managed and achieved the business plan and budget of $1.4 Million for scheduled releases of
Service Software twice yearly for over 150,000 users worldwide

US Operations Division-Aurora, IL
Supervisor, Operations, Paint Line and Fabrication (2006-2008)
Manage manpower and resources to achieve daily production while ensuring safety, quality, budget, and
expense targets.
• Increased production rates by 25% over other shifts in 1st Operations and exceeded production
in the Paint Line with 24% less employees than 1st shift. Achieved no recordable injuries for 240 days
and no first aid visits for 150 days. Zero LTCFR (Lost Time Case Frequency).
OKTOER NASEIM, Page 2 _______

• Supervised up to 30 hourly employees of diverse backgrounds and experience in a

manufacturing environment. Achieved over 70% positive rating on Leadership and 86% on engagement.
US Operations Division-Aurora, IL
6 Sigma Black Belt (Process Improvement Manager) (2004-2006)
Apply 6 Sigma methodology and lean principles to identify problems and opportunities with potential root causes
and develop measures to solve or prevent repeat occurrence. Work as change agent. Lead project teams to
improve critical business processes that drive financial results.
• Initiated, formulated and led a team to implement an on-line layout approval process with yearly
savings of $50,000
• Led a team for a Kaizen Event to reduce paint adhesion problems with yearly saving of $50,000
• Led a team to ‘Optimize operating/maintenance cost of Logistics vehicle fleet’ with estimated annual
savings of $340,000
• Led a team to ‘Improve Material Handling of axles’ with an annual savings of $9,000

US Operations Division-Aurora, IL
Facility Engineer (1998-2004)
Prepare estimates, designs, specifications, and purchase requisitions for equipment/building modifications,
equipment installations, and safety issues to support manufacturing, planning and logistics. Administrate for
Special Work Order System (planning tool), responsible ongoing support and development of system. Account
representative to contractors, and advisor for maintenance and construction personnel.
• Implemented 350+ projects with cross sectional teams within Facilities Engineering, resulting in high
customer satisfaction and maintained actual cost within 2.5% of estimated costs. Project costs vary from $1,000
to over $2 Million
• Simplified design of lifting devices resulting in 80% reduction in fabrication time, a $12,000 savings per
• Provided expertise for concrete projects to extend life of pavement and prevent costly repairs by
introducing new repair methods and designing 7 new types of concrete joints
• Initiated, prepared and implemented ‘Concrete Bid Package’ with yearly savings of $100,000

Marketing and Product Support COE, Peoria, IL

Parts Author (Contract through Adecco) (1997-1998)
• Worked on the parts conversion team to convert 200,000+ information elements and parts books from
legacy data into current authoring system

Mossville Engine Center, Mossville, IL

Production Employee (Contract through Adecco) (1995)
• Worked at six different positions from After Test Assembly, Paint Line and Shipping Floor

Other positions held

• 3 years experience in transportation and traffic operation engineering at Illinois Department of
Transportation, City of Peoria, and Tri-County Planning Commission, Peoria, Illinois
• Owned and operated Civil Engineering Consultancy Firm for 1 year
• Account Rep and site engineer for Petro-Center complex for Ministry of Oil and Natural Gas,
Bangladesh for 1 year


• Master in Business Administration (In process, GPA 3.8/4.0), DePaul University, Chicago, Illinois
• Master in Civil Engineering (GPA 3.5/4.0), Bradley University, Peoria, Illinois
• Bachelor of Science, Civil Engineering, Bangladesh University of Engineering & Technology
Situational Leadership, DMAIC 6 Sigma Black Belt, Lean Principles, CPS Support - Leader (Supply Chain)
Qualification, ISO/MQ12005 Internal Auditor, Performed 3 internal audits and audited 20+ MQ12005, Engineer-In-
Training (EIT), Competent Leader and Vice President of Public Relations, Toastmaster International

FOREIGN LANGUAGES: Fluent in Bangla; Conversant in Hindi and Urdu

TECHNICAL SKILLS: Microsoft Word, Excel, Access, PowerPoint, Visio, Minitab, AutoCAD