Jennifer D.

4524 Stony Point Road, Barboursville, Virginia 22923 (434) 973-4412

Personal Qualifications
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Primary experience is in leadership positions requiring little supervision Thorough, precise, able to prioritize, and manages well under pressure Effective listener with strong interpersonal and analytical skills Truly enjoys being a trusted and valued employee

Professional Experience
November, 2009 (seasonal) Charlottesville, Virginia
Prospect Associate ♦ Located Principals, Assistant Principals, and Social Studies teachers in schools throughout the country via the internet and provided them with NationsClassroom brochures ♦ Contacted airlines for pricing quotes

September, 2009 –

National Bank of Commerce
January, 1995 – May, 2004 Memphis, Tennessee
Investor Accounting ♦ Sole employee responsible for this department ♦ Reconciled monthly reports and funding from multiple outside mortgage loan servicers, which included verifying amounts, finding inaccuracies, and calculating proper required figures ♦ Acquired and transferred funds to appropriate bank general ledger accounts and was responsible for balancing these accounts Correspondent Lending Audit and Purchasing Supervisor ♦ Responsible for complete audit of closed mortgage loan files following federal, multiple state, and bank regulations and policies, ensuring accuracy and quality control of documents ♦ Purchased mortgage loans, which required calculating principal, interest, fees, etc…, wiring funds to outside mortgage lenders with a personal wiring authority of 1,250,000 million, and balancing bank general ledger accounts from which the funds were provided ♦ Responsible for tracking all division loan statuses and provided upper management with weekly and monthly departmental reporting ♦ Interpreted existing and implemented new division policies and procedures ♦ Extensive customer service to outside mortgage loan officers and their funding division personnel ♦ Fully created Microsoft Access database for the department Assistant Branch Manager

♦ Trained and managed branch personnel, performed quarterly branch audits, tracked branch and employee sales, and planned and conducted team meetings. ♦ Performed preliminary underwriting of mortgage and home equity loans, determining eligibility and analyzing the customer’s needs to ensure proper solution for them ♦ Underwrote and approved auto loans, personal loans, and credit cards ♦ Opened and approved checking, savings, IRA accounts, and Certificates of Deposit ♦ Responsible for ordering and distributing all cash for the branch ♦ Maintained, balanced, and stocked branch ATM machine ♦ Monitored daily NSF (Insufficient Funds) and overdraft reports, determining customer eligibility for overdraft

Jennifer D. Slangerup
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Family Link Adolescent Crisis Shelter
January, 1995 – May, 1998 Memphis, Tennessee
Counselor ♦ Assisted adolescents during emergency and troubling situations, which included runaway, abuse, neglect, and judicial disciplinary issues ♦ Performed hotline intervention, intake interviews, and full documentation ♦ Provided group and individual problem resolution training, counseling and support, and monitored behavioral progress ♦ Created case notes for and interacted with physicians, therapists, Department of Child Services, Juvenile Court, and the Memphis Police Department

Blackwell Distribution, Inc.
November, 1992 – May, 1994
Memphis, Tennessee Account Manager/Fulfillment Supervisor Provided account management and customer service for the IAMS/Eukanuba pet food distribution center Obtained customer orders from retail stores within a three state radius, processed order input and distribution to warehouse, and verified all orders prior to shipping Performed accounts receivable duties and bank deposits Inventoried and ordered a wide range of supplies available for purchase Distributed and provided customer awareness for marketing and promotional materials Collected and reimbursed customers for free product vouchers and coupons and obtained reimbursement for Blackwell from the IAMS Company Performed office and clerical duties

Bachelor of Arts, Social Work August, 1996
The University of Memphis, Memphis, Tennessee

Kelly Grady – Operations Manager, Correspondent Lending Division, National Bank of Commerce 2004 Caleb Drive Searcy, Arkansas 72143 (501) 268–2856 Deidre Christiansen Lilly – Lead Clinician, Spectra Behavioral Health Care Systems, Inc. 814 Brentview Drive Nashville, Tennessee 37220 (615) 513–5825

Jennifer Mellin – Personal Friend 3949A Riverview Lane Charlottesville, Virginia 22911 (434) 825–6181