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The Enterprise Foundation partners with
a wide range of organisations to help
individuals who are seeking to launch
or develop their own business ideas by
providing training and development
programmes in vibrant, sustainable and
supportive working environments.
0300 1231060
enterprisefoundation.net
This aim of this session is to help you to become aware of
and develop the skills and behaviours to help you make a
good impression when going for an interview or attending
formal meetings in organisations. By the end of the
session you will understand the impact of:
Lnsuring that your appearance is appropriate to the
organisation or event
Preparing for your neeting or interview
Building rapport ehectively
Using voice ehectively
Being relaxed
MAKING THE RIGHT FIRST IMPRESSION
During the session you will explore inage and how the
inage you portray is central to others' perception of your
abilities, skills and potential, and why you need to pay
attention to your inage. t is anazing how quickly you nake
an inpression on others. n order to develop your career or
business you will need to sell yourself to others. n a service
econony in particular, people buy 'you'.
1his nodule will help you learn the skills and techniques to
nake 'you' narketable.
PLEASE NOTE
Lach individual workshop listed in the progranne options above runs for
a day. 1he workshops nay be delivered individually or as a part of a full
progranne and are subject to availability and nininun group nunbers.
ASSERTIVENESS SKILLS
To nd out more about these training
programmes then please get in touch.
We look forward to hearing from you.
Working in partnership with The Enterprise Foundation.
Training workshops are delivered by Seen Trust.
During this session you will becone aware of i develop
the skills and behaviours necessary to becone nore
assertive. By the end of the session you will be able to.
Recognise 4 nodes of behaviour and identify the
characteristics of assertive behaviour
Understand the benets of using assertive
behaviour
Recognise the rights of yourself and others to express and
assert yourselves
dentify the appropriate body language of assertive behaviour
Use assertive language to state your feelings, wants and needs
Use techniques to say 'no assertively
You will explore exactly what assertiveness is
f any of these scenario's are faniliar, then this nodule will denitely
be benecial.
Do you have trouble saying 'no even when you know you
should
Do you feel that people take advantage of you
Do you put oh naking sales calls because you feel reluctant to
pronote your servicesiproducts to a stranger
Do you avoid naking conplaints or dealing
CUSTOMER SERVICE SKILLS
Delivering results to customers is crucial to most
organisations. It Is crucial that those working in an
environment where they are in contact with customers
are aware of the key issues around customer service and
are able to demonstrate competence in this area.
By the end of the course you will be able to:
den|y v|c ycur cu:cner: are
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SALES SKILLS FOR ANY BUSINESS
/n prac|ca| cppcrun|y c |earn :a|e: :||||: and
techniques that can be applied to a variety of sales
situations.
Providing a background to sales principles, selling features
and bene:, |e ab|||y c reccqn|:e buy|nq :|qna|: and
the importance of closing the sale at the right time.
By the end of this training event you will be able to:
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encn:rae |e /b ec|n|oue
eccqn|:e buy|nq S|qna|:
Under:and v|y C|c:|nq |e Sa|e |: |npcran
SOCIAL MEDIA TECHNIQUES FOR
EMPLOYMENT
Scc|a| ned|a |: p|ay|nq an |ncrea:|nq|y |arqe par |n cur
da||y ||ve:, and |a exend: c bc| |e recru|nen
process and our lives as an employee.
||: Se::|cn |: de:|qned c |e|p ycu under:and |cv
crqan|:a|cn: are u:|nq :cc|a| ned|a c nd and recru|
people, and the part you and your social media accounts
need to play through the application process and on to
becoming an employee.
The objectives of this session are to give you an
understanding of:
How employers are using social media to help them
recruit staf
cv ycur :cc|a| ned|a prc|e: can |e|p and ||nder
you in the recruitment process
`cur re:pcn:|b||||e: a: an enp|cyee v|en u:|nq
social media
To nd out more about these training
programmes then please get in touch.
We look forward to hearing from you.
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other details are given in good faith and are believed to be correct, but any intending purchasers or tenants should not rely on them as statements or representations of face, but must satisfy themselves
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0300 1231060
enterprisefoundation.net
Training workshops are delivered by Seen Trust.