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Criteria

All local SMEs can apply for ICV if they meet the following criteria :
Registered and operating in Singapore
Have a minimum of 30% local shareholding
Have group annual turnover of not more than $100 million OR group employment size of not more than 200
employees
Supportable Categories
Refer to the table below for more details on the supportable cost categories to support your SMEs
capability developmental needs :
Supportable Cost
Categories
Supportable Items
Equipment &
Hardware
E.g. automated machinery, barcode scanner and etc.
Technical
Solutions
E.g. software such as manpower scheduling system, simulation and
etc.
Professional
Services
3rd-party training arising from ICV consultancy project that SME
has completed
*
e.g. training of employees to implement financial
processes or policies
Design &
Renovation
Renovation works: e.g. designing of floor plan/layout and
renovation works to maximise use of space
*
Excludes consultancy services

Note :
1) All purchases must be made only after the indicated solutions/ items have been approved in the application.
2) Operating costs such as salary, rental, utilities cost, raw materials costs, mandatory government licensing, permit cost,
accounting, audit and legal fees are not supportable.
3) Please note that set-up costs relating to setting up of basic business operations are not supported. The SME should have
its basic business operations running before applying for the ICV.
How to apply?
Step 1
Apply online via the ICV Online Portal (Best viewed with Microsoft Internet Explorer 7.x, 8.x and 9.x).

For each of the solutions or items to be purchased under the supportable cost categories, SMEs are
required to describe in their online application how it is able to achieve at least one of the following
outcomes of increase in sales, improvement of efficiency and reduction of waste.

In your application, please provide the following information on how the listed productivity solutions
are able to help achieve the stated expected outcomes :

1. What are the current problems faced by your company and how are the current processes being carried
out?
2. How will the listed productivity solution(s) help solve the problem or improve current processes and
achieve the stated expected outcomes?
All applications will be processed within 3 weeks upon submission of all required documentations.

Documents Required for Productivity Solutions Applications
ACRA Business Profile dated within 6 months from the date of ICV application.
Quotation of the listed solution(s) with detailed breakdown of each item
Training Schedule(s), Name of Trainer(s) and Name of Trainee(s) (For Professional Services training-related
solutions)
Photograph of pre-renovation premises (For Design & Renovation solutions)
Successful applicants will be notified via email.


Step 2
Once the application is approved, an email notification will be sent to the primary contact email
address. The SME may proceed to purchase the approved item(s)/ solution(s) as indicated in the
application outcome.

Note : As each solution/ item submitted in the list is subject to approval, please login to the ICV Online
Portal to view the list of approved solution(s)/ item(s) prior to purchase.


Step 3
For submission of claims on the purchased item(s)/ solution(s), please submit online via the ICV
Online Portal.

For first-time claim under Productivity Solutions :
After the online claim submission is completed, the SME is required to mail theoriginal hardcopy GIRO
form to SPRING, which is duly signed by the authorised personnel from the SME and endorsed by the
bank. Reimbursement will only be made to a corporate bank account under the applicant companys
name.

The GIRO form can be downloaded here.

Please mail the original hardcopy of the GIRO form to the address below :

SPRING Singapore, Financing & Incentive Schemes Mailbox,
Level 14, 1 Fusionopolis Walk,
South Tower, Solaris, Singapore 138628
Attn : Registry ICV Claims Giro Form <ICV Application ID>


Step 4
The evaluation of claims and disbursement will be processed in 2 4 weeks upon submission of all
required documentations, including a valid GIRO form. The funds will be reimbursed to your company
via GIRO to your designated corporate bank account.

Note :
1. Claims must reach SPRING within 6 months from the date of the approval of application, strictly no
extension.
2. All claims must be accompanied with a copy of receipt and/or other supporting documents to verify
payment of equipment/service. Tax invoice is not sufficient as proof of payment.

How many vouchers can you apply?
7. Is there a restriction on the number of Innovation & Capability Voucher (ICV)
vouchers that I can apply for?
Each SME is entitled to a maximum of eight ICV vouchers.
For consultancy projects, each SME can only apply for a maximum of two vouchers
per capability area. There are four capability areas in total Innovation,
Productivity, Human Resources and Financial Management.
For productivity solutions, each SME can apply up to a maximum of two vouchers
under the supportable cost categories.

8. Can I utilise more than one voucher at any given time?
Each ICV voucher must be utilised and completed before a new application will be
considered.