CHANDOS

PUBLISHING
2014 CATALOGUE
LEADERS IN LIBRARY
AND INFORMATION MANAGEMENT
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• Library Management
• Information Management
• Asian Studies
• Business Management
• Internet, Web and Social Media
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1
Contents
LIBRARY AND INFORMATION SCIENCE
Library management
Library policy and strategy
Ethical and funding issues for librarians
Library leadership and general management
Quality management, marketing and design
Personal and staff development
Public and other non-academic libraries
Information management
Information literacy and study skills
e-learning and research
Publishing
Electronic and information resources
Internet and web issues for librarians
Digital and digital rights management
Archives, cataloguing and classifcation
Information architecture and knowledge management
2
8
10
18
21
26
29
35
43
46
54
58
60
65
BUSINESS MANAGEMENT
Business management
INTERNET, WEB AND SOCIAL MEDIA
Web trends
Social media
ASIAN STUDIES
Human resources
General business issues in Asia
China
India
Japan
Thailand
South Korea
Vietnam
Title index
Author index
Order form
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18
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Elsevier’s Acquisition of Woodhead Publishing
In August 2013, Elsevier acquired Woodhead Publishing Limited, an award-winning, UK-based publisher
known for its high-quality content in the felds of materials science, food science, engineering, energy &
environmental technology, textile technology and biomedicine. The acquisition of Woodhead Publishing
also includes Chandos Publishing, known for its strong publishing program in library information science
and Asian studies.
The acquisition of Woodhead Publishing helps Elsevier achieve its objective to improve research
outcomes and researcher productivity. Woodhead’s high-quality, global publishing program is
complementary to Elsevier’s books portfolio.
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maintain Woodhead’s more than 1,500 published titles and strong front list program, taking the books to
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Woodhead Publishing was recognized for international achievement at the 2012 Independent Publishing
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targets.”
Woodhead and Chandos titles are available on the ScienceDirect platform and via online retailers.
2
LIBRARY POLICY AND STRATEGY
Strategic Human Resources
Planning for Academic Libraries
Michael Crumpton, University of North
Carolina at Greensboro, USA
Chandos Information Professional Series
Human resources are a critical issue for academic
libraries. Strategic Human Resources Planning
for Academic Libraries explores the impact of
human resources practices in an academic library
setting and how the human resources function
is an important and strategic part of the library
as an organization. The book looks at different
positions, and those human resources practices
used to drive a healthy and fexible organization
to meet the changing needs of students, faculty
and the academic environment. This book
addresses leadership issues and how library
leaders must utilize human resources as a tool
to achieve positive results in the development
of service, research, and program initiatives to
properly support and gain acceptance within the
academic community.
CONTENTS
Human Resources as a strategic partner: HR best practices
that apply to libraries; Infuence of comparison of other
professional disciplines; Role that HR can play in strategic
planning; Organizational structures in academic libraries:
Roles, responsibilities and competencies at multiple levels;
HR tools that support organizational needs; Hiring practices
for a new normal; Emerging trends in academic libraries:
Changes in staffng expectations; Professional development
to keep up with trends; How competencies are impacted
by changes; How to plan for the future; The role of library
leadership: Embracing new staffng models; Leading staff
through repurposes and priority adjustments; Using HR for
strategic positioning.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 764 4 E-ISBN: 978 1 78063 445 6

Disaster Planning for Libraries
Process and guidelines
Guy Robertson, Justice Institute of British
Columbia, Canada
Chandos Information Professional Series
Libraries are constantly at risk. Every day, many
libraries and their collections are damaged by
fre, fooding, high winds, power outages, and
criminal behaviour. Every library needs a plan to
protect its staff, sites and collections, including
yours. Disaster Planning for Libraries provides a
practical guide to developing a comprehensive
plan for any library. Twelve chapters cover
essential areas of plan development; these
include an overview of the risks faced by
libraries, disaster preparedness and responding
to disasters, resuming operations after a disaster
and assessing damage, declaring disaster and
managing a crisis, cleaning up and management
after a disaster and normalizing relations, staff
training, testing disaster plans, and the in-house
planning champion.
CONTENTS
Libraries and Risk; Disaster preparedness; Operational
resumption, continuity, and recovery; Damage assessment
and strategic alliances; Disaster declaration and crisis
management; Clean-up, who, when and how; Post-disaster
management of patrons; Normalization of operations;
Staff orientation and training; Testing, auditing, updating
disaster plans; The in-house planning champion; Pandemic
management in libraries; Moisture control vendors and their
services; Library security and loss control.
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 730 9 E-ISBN: 978 1 78063 396 1
NEW
The Preservation
and Protection of
Library Collections
A practical guide to
microbiological controls
Bogdan Zerek, National
Library of Poland, Poland
Chandos Information Professional Series
Preservation involves a complex of activities
including climate, air-quality, and surface
control, as well as microbiological control, which
is a key part of preserving and protecting library
collections. The Preservation and Protection of
Library Collections examines microbiological
control for preservation of library and archival
collections. A supporting tool for conservators,
this title should be integrated into conservation
and preservation policy.
CONTENTS
The nature of the library collections; Physical and chemicals
factors - impact on microbiological issues; Biological factors;
Methods of the microbiological control of the air; Methods
of the microbiological control of the objects; Methods of
disinfection of the objects; Methods of microbiological
control and evaluation of the collections; Disaster response;
Vocabulary; Appendices; Literature and references.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 759 0 E-ISBN: 978 1 78063 440 1

24/7 Reference
Global partnerships
Susan McGlamery, QuestionPoint Programs,
USA
Chandos Information Professional Series
Collaboration and cooperation has become the
most frequently used method by which libraries
can leverage scarce resources in order to meet
an increasingly demanding user base. 24/7
Reference examines the role of cooperative
reference in today’s information space by
taking an in-depth look at the world’s largest
collaborative reference service, the 24/7
Reference Cooperative. The book discusses how
the Cooperative provides a 24 hour live chat
reference service through the coordinated efforts
of over 1,400 participating libraries in the US and
the UK. The Cooperative’s continued success,
challenges and roles in a Web 2.0 world are also
explored.
CONTENTS
The role of cooperation in virtual reference services; Issues
with virtual reference cooperation; The future – reference
and the community.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 555 8 E-ISBN: 978 1 78063 340 4
NEW
After the Book
Information services for
the 21st Century
George Stachokas, Purdue
University Libraries, USA
Chandos Information
Professional Series
Libraries and librarians have been defned by the
book throughout modern history. What happens
when society increasingly lets print go in favour
of storing, retrieving and manipulating electronic
information? What happens after the book? After
the Book explores how the academic library of
the 21st Century is frst and foremost a provider
of electronic information services. Contemporary
users expect today’s library to provide
information as quickly and effciently as other
online information resources. The book argues
that librarians need to change what they know,
how they work, and how they are perceived in
order to succeed according to the terms of this
new paradigm.
CONTENTS
Introduction: The challenge of electronic resources;
Diversions and half measures; The problem for libraries
in the 21st Century: The need to accept a paradigm shift;
Solving the problem. Part 1 Professional identity and
preparation; Solving the problem. Part 2 Reorganizing
libraries to serve users; Solving the problem. Part 3 Adapting
to scarcity; The Digital Divide; Conclusion.
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 739 2 E-ISBN: 978 1 78063 405 0

Library policy and strategy
NEW NEW
NEW
3
The Machiavellian Librarian
Winning allies, combating budget cuts,
and infuencing stakeholders
Edited by Melissa K Aho, University of
Minnesota and Erika Bennett, Capella
University, USA
Chandos Information Professional Series
Do librarians ‘rock the boat’? Do they challenge
those around them to win infuence and
advantage? Why is it that librarians are little
found on the ‘infuence’ grid of personality
assessment tests? The Machiavellian Librarian
offers real life examples of librarians who use
their knowledge and skill to project infuence,
and turn the tide in their, and their library’s,
favour. Authors offer frst hand and clear
examples to help librarians learn to use their
infuence effectively, for the betterment of their
library and their career.
CONTENTS
Visualizing data; Networking; Capturing the value of online/
digital holdings; Capturing the value of online/digital help
services; Strategic alignment; Infuence without authority-
making ferce allies; Communicating results in accessible
language; User-centred planning; Using accreditation and
regulation reporting to better position the library; Political
positioning; Outcome assessment.
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 755 2 E-ISBN: 978 1 78063 436 4
NEW
Reinventing Librarianship
Turning a profession inside out to create
tomorrow’s needed knowledge experts
Carl Grant, CARE Affliates and Virginia Tech
University Libraries, USA
Chandos Information Professional Series
Tomorrow the world will need people skilled in
lifelong knowledge creation and management.
The profession of librarianship offers the
foundations for those who can lead and train
others in these new skill sets, but it is a
challenging time for the profession. Reinventing
Librarianship argues that through a mix of
reform and reinvention, librarians can take their
profession forward to provide the needed value
and differentiation over traditional knowledge
access. This title examines issues surrounding
these opportunities, building a detailed roadmap
of the needed transformation, the result of which
will be librarians seen as key players in meeting
society’s need for skilled knowledge creators and
experts.
CONTENTS
The state of the information industry and users; State of
librarians and libraries today; Librarian education reforms;
What should be the future of librarianship? Conclusion.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 746 0 E-ISBN: 978 1 78063 427 2

Managing Academic Libraries
Principles and practice
Susan Higgins and Mary Bolin, University of
Southern Mississippi, USA
Chandos Information Professional Series
Aimed at professionals within the Library and
Information Services (LIS) interested in learning
more about the management of academic
libraries and written against a backdrop made
up of the changes that digital technology has
brought to academic libraries, this book uncovers
how the library has changed its meaning from a
physical icon to a virtual icon and its effect on
culture.
CONTENTS
Part 1 Principles of academic library service: The standards
and intellectual freedom principles: Information literacy
classes and faculty research support; Academic library 2.0;
Student learning through social relationships; Collaboration
and the role of professional organizations. Part 2 Practices
of academic libraries technology is acknowledged as the
driving force of the library’s function and the practice of
academic librarianship: Privacy and intellectual freedom;
Writing collection development policies; Establishing
collection development priorities and allocating funds;
Bridging academic units; Designing budgets; Committee
work; Supervising and appraising staff; Relationships with
state library associations; Relationships with vendors. Part 3
Professionalism: Managerial development and career paths:
Instructional culture; Leadership development; Grant writing
and networking; Legal issues; The future of the academic
library.
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 621 0 E-ISBN: 978 1 78063 311 4
NEW
Making a Collection Count
A holistic approach to library collection
management
Second edition
Holly Hibner, Plymouth District Library and
Mary Kelly, Salem-South Lyon District Library,
USA
Chandos Information Professional Series
Making a Collection Count takes a holistic look
at library collection management, connecting
collection management activities and
departments, and instructs on how to gather and
analyse data from each point in a collection’s
lifecycle. The result is a quality collection that
is clean, current, and useful. The second edition
includes expanded information on collection
metrics, digital collections, and practical advice
for managing collections effciently when time
and resources are tight. It also includes more
real-life examples from practicing librarians
in areas such as workfow analysis, collection
budgets, and collection management techniques.
CONTENTS
Life cycle of a collection; Understanding your workfow;
Collecting metrics; Physical inventory; Collection objectives
and bookmarks; Collection organization; Collection budgets;
Marketing collections; Everything is connected.
220 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 760 6 E-ISBN: 978 1 78063 441 8

Optimizing Academic
Library Services in
the Digital Milieu
Digital devices and their
emerging trends
Brendan Ryan, Rhode Island
College, USA
Chandos Information Professional Series
The digital is the new milieu in which academic
libraries must serve their patrons; but how best
to utilize the slew of digital devices and their
surrounding trends? Optimizing Academic Library
Services in the Digital Milieu identifes best
practices and strategies for using digital devices
(such as tablets, e-readers, and smartphones)
and copyrighted materials in academic libraries.
Special consideration is given to e-books, iBooks,
e-journals, and digital textbooks. This title
describes how academic libraries can remain
current, nimbly addressing user needs.
CONTENTS
Overview to the state of technology in academic libraries.
Part 1 Digital Rights Management (DRM). Part 2 Practical
approaches to e-content for librarians. Part 3 Emerging
pedagogy and technology; Conclusion: Remaining nimble and
adaptable to survive in the digital milieu.
196 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 732 3 E-ISBN: 978 1 78063 398 5
NEW
The Patron-Driven Library
A practical guide for managing collections
and services in the digital age
Dee Ann Allison, University of Nebraska-
Lincoln, USA
Chandos Information Professional Series
Libraries in the USA and globally are undergoing
quiet revolution. Libraries are moving away from
a philosophy that is collection-centered to one
focused on service. Technology is key to that
change. The Patron-Driven Library explores the
way technology has moved the focus from library
collections to services, placing the reader at the
center of library activities. The book reveals the
way library users are changing, and how social
networking, web delivery of information, and
the uncertain landscape of e-print has energized
librarians to adopt technology to meet a different
model of the library while preserving core values.
CONTENTS
Part 1 Libraries and library users changing with the times:
From the White House conferences and the golden age of
libraries to challenges for libraries in the age of digital
information; A culture of technology. Part 2 The rise of
the librarian: service over collections: A focus on readers;
Information literacy and social networks; Collaborative
collections; The librarian as advocate; Metrics for decisions;
The extensible library; Digital collections; Data repositories,
open source and the library; The new professional librarian;
Whither the library?
370 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 736 1 E-ISBN: 978 1 78063 402 9

Library policy and strategy
NEW NEW NEW
4
Academic Libraries
in the US and China
Comparative studies of
instruction, government
documents, and outreach
Hanrong Wang and Bethany
Latham, Jacksonville State
University, USA
Chandos Information Professional Series
Academic Libraries in the US and China compares
current practices within Library and Information
Science (LIS) in the USA and China, giving a
historical overview of instruction, government
documents, and outreach in academic libraries.
Chapters examine trends and anticipate the
future, offering an authoritative overview which
libraries can use as a template for immediate and
successful implementation and integration into
current library workfows, as well as for future
planning.
CONTENTS
Instruction in American academic libraries; Instruction in
Chinese academic libraries; Government publications in
American academic libraries; Government publications in
Chinese academic libraries; Outreach in American academic
libraries; Outreach in Chinese academic libraries; Conclusion:
A comparative analysis of US and Chinese academic libraries.
276 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 691 3 E-ISBN: 978 1 78063 356 5
NEW
Chinese
Librarianship in the
Digital Era
Chandos Information
Professional Series
Edited by Conghui Fang,
Nanjing University of Science
and Technology, China
Chandos Information Professional Series
The library in China has been transformed by
rapid socioeconomic development, and the
proliferation of the Internet. The issues faced by
Chinese libraries and librarians are those faced
by library practitioners more globally, however
China also has its own unique set of issues in the
digital era, including developmental imbalance
between East and West, urban and rural areas,
and availability of skilled practitioners. Chinese
Librarianship in the Digital Era is the frst book
on Chinese libraries responding to these issues,
and more.
CONTENTS
Historical review of Chinese libraries; The Chinese library’s
digital environment; The digital library in China; Digital
copyright in China and libraries; The Tao and utensils
debate: the core value of a library; Public library: The
silhouette of China’s social public service; Academic
libraries: Focusing on service; Library consortia in China:
Cooperation, sharing, and reciprocity; Future prospects.
214 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 707 1 E-ISBN: 978 1 78063 373 2
Excellence in the
Stacks
Strategies, practices and
refections of award-
winning libraries
Edited by Jacob Hill and
Susan Swords Steffen,
Elmhurst College, USA
Chandos Information Professional Series
Excellence in the Stacks details the philosophies,
practices and innovations of award-winning
libraries over the last ten years. Using the
Association of Research and College Libraries
Excellence in Academic Libraries Award standards
as guidelines for exploring librarianship, this book
gathers the perspectives of all types of librarians
at all levels of employment. By highlighting
winners’ holistic approaches it helps defne and
focus the energies of college libraries in their
pursuit of outstanding service and increased
valuation by their parent institution.
CONTENTS
Measuring the “excellence” of librarianship at Earlham
College; Graduate services at the Newman Library; The
evolving liaison model at Mount Holyoke College; Fast-
forward: The transformation of excellence; In unison with
our communities and with each other: Striving for excellence
in college librarianship; Looking outward: Partnerships and
outreach at Hollins University; The A.C. Buehler Library at
Elmhurst College: Handcrafted academic library services;
Success through community: Engagement at Grinnell College
Libraries; Excellence at Champlain: Spending Groundhog Day
in the Kuhlthau model; Afterword: Academic library value
and the college library.
198 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 665 4 E-ISBN: 978 1 78063 326 8
NEW
How Libraries Make
Tough Choices in
Diffcult Times
Purposeful abandonment
David Stern, Illinois State
University, USA
Chandos Information
Professional Series
Contemporary library managers face the need
to make diffcult choices regarding resource
allocation in the modern business environment.
How Libraries Make Tough Choices in Diffcult
Times is a practical guide for library managers,
offering techniques to analyze existing and
potential services, implement best practices
for maximizing existing resources, and utilize
pressing fnancial scenarios in order to justify
making diffcult reallocation decisions.
CONTENTS
Considered and effective leadership; Preparing for analysis;
A few important analysis techniques; Understanding and
utilizing data and statistical reports; Environmental scans
and the power of best practices; Key management skills that
contribute to organizational leadership and direction.
226 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 701 9 E-ISBN: 978 1 78063 367 1
Achieving
Transformational
Change in Academic
Libraries
Stephen Mossop, University
of Exeter, UK
Chandos Information
Professional Series
Academic libraries undergo episodes of strategic
change. Transformational change may be seen
as fundamentally different from other kinds
of change. A part of this process is often deep
level cultural change. At the individual level
this may be traumatic, but at the strategic
level, such change can prove essential.
Achieving Transformational Change in Academic
Libraries explores the purpose and nature of
‘Transformational Change’ and its exponents, and
discusses the benefts and limitations of its place
in an academic library setting.
CONTENTS
Part 1 Transformational change: Planning, processes and
people: So what is ‘Transformational Change’? Organisational
resistance to change: ‘I wouldn’t start from here!’; Staff
resistance to change: ‘That’s not how we do things here…’;
It’s all about the people; When does it all end? Part 2
Transformational change: Case studies: Transforming library
services: The University of Exeter experience; Leadership
to transform our library: A case study from the University
Library, University of Saskatchewan, Canada; Transforming
library services: the University of Central Lancashire
experience.
220 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 724 8 E-ISBN: 978 1 78063 390 9
New Directions for Academic
Liaison Librarians
Alice Crawford, University of St Andrews
Library, UK
Chandos Information Professional Series
Aimed at practitioners and students of
librarianship, this book is about interesting
and unusual practical projects currently being
run academic liaison librarians. It shows how
liaison librarians can extend their roles beyond
the established one of information literacy
teaching and showcases areas in which they
can engage in collaborative ventures with
academic and administrative staff. Designed to
excite and inspire, New Directions for Academic
Liaison Librarians demonstrates the potential
of the liaison role and emphasises the need for
fexibility, imagination and initiative in those who
hold these posts.
CONTENTS
Liaison in the wider world: A medical librarian in Malawi;
Liaison and bibliometric support: The UK Research
Assessment Exercise; Liaison and virtual worlds; Liaison and
digital scholarship; Liaison and open access journals; Liaison
and community outreach: A Friends of the Library Group;
Liaison and library buildings.
176 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 569 5 E-ISBN: 978 1 78063 304 6
Library policy and strategy
NEW NEW NEW
5
Managing
Intellectual Capital
in Libraries
Beyond the balance sheet
Petros Kostagiolas, Ionian
University, Greece
Chandos Information
Professional Series
Aimed at library practitioners and academics
of all levels, Managing Intellectual Capital
in Libraries explores the exciting area of
intellectual capital management in libraries.
The book provides guidelines, methods and
techniques for managing intellectual capital in a
library environment. Analysis is accompanied by
examples and case studies for intellectual capital
utilization in libraries. New knowledge and
skills are a prerequisite for library management
practitioners and researchers in order to fully
realize intellectual capital.
CONTENTS
Libraries in the knowledge economy: Introducing intellectual
capital concepts; Libraries’ Worlds of Production and
intellectual capital utilization; Identifying and categorizing
intellectual capital in libraries; Measuring libraries’
intellectual capital; Financial valuation and reporting of
intellectual capital in libraries; Survival analysis for libraries’
intellectual capital resources; Putting it all together:
Summary and fnal thoughts for further research.
240 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 678 4 E-ISBN: 978 1 78063 315 2
Designing Effective Library
Tutorials
A guide for accommodating multiple
learning styles
Lori Mestre, University of Illinois at Urbana-
Champaign, USA
Chandos Learning and Teaching Series No. 8
Learning styles are relevant for students in the
online environment. Designing Effective Library
Tutorials presents studies, practical suggestions
and examples to assist librarians and faculty
as they develop online instruction, tutorials
and learning objects, for students from diverse
learning styles. Geared for the practitioner
working in online learning, the book provides a
summary of the current literature covering the
relevance of learning styles for students in the
online environment, and presents best practices
for designing effective online tools for diverse
learners, including suggestions for assessment of
online learning.
CONTENTS
The learning styles debate: Do we need to match up learning
styles with presentation styles? Overview of learning
style theories and learning style results from the Mestre
study; The intersection of culture and learning styles; The
need for learning object development; Current practice:
categories and features of library tutorials; Effective design
of learning objects; Pedagogical considerations for tutorials;
Interactivity options for tutorials; Assessment of learning
objects; The value and process of usability studies; Marketing
learning objects for broad visibility; Resources.
360 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 688 3 E-ISBN: 978 1 78063 325 1

Electronic Resource Management
Practical perspectives in a new technical
services model
Anne Elguindi and Kari Schmidt, American
University Library, USA
Chandos Information Professional Series
A tremendous shift is taking place in libraries
towards purchasing e-resources, with the bulk of
materials spending being allocated to e-resource
acquisition. Electronic Resource Management
tackles the central issues with the concepts
of the access and management of electronic
resources. It highlights the different kinds of
e-resources, from e-serials and e-books to
databases and digital collections that continue to
bring new developments to a feld that requires
different systems and skills than those needed for
print resources.
CONTENTS
Emerging technical services models in the context of
the past; Electronic resource management: Staffng and
workfow; Electronic resource management systems:
Implementation and transformation; Discovery systems,
layers and tools, and the role of the electronic resource
librarian; Academic library consortia and the evolving role
of electronic resources and technology; Conclusion: e-books
and the future of technical services.
228 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 668 5 E-ISBN: 978 1 78063 320 6
Library Classifcation Trends in
the 21st Century
Rajendra Kumbhar, University of Pune, India
Chandos Information Professional Series
‘This book would serve as a good introductory textbook
for a library science student or as a reference work on
the types of classifcation currently in use.’
College and Research Libraries
Library Classifcation Trends in the 21st Century
traces development in and around library
classifcation as reported in literature published
in the frst decade of the 21st century. It reviews
literature published on various aspects of library
classifcation, including modern applications
of classifcation such as internet resource
discovery, automatic book classifcation, text
categorization, modern manifestations of
classifcation such as taxonomies, folksonomies
and ontologies and interoperable systems
enabling crosswalk. The book also features
classifcation education and an exploration of
relevant topics.
CONTENTS
Knowledge organisation and knowledge organisation systems;
Classifcation and its uses; Construction of classifcation
schemes; General classifcation schemes; Special
classifcation schemes and classifcation of non-bibliographic
entities; Automatic book classifcation, reclassifcation and
non-classifcatory approaches to knowledge organisation;
Classifcation education; Modern knowledge organisation
systems and interoperability; Text categorisation;
Classifcation: Theories, research trends and personalities.
186 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 660 9 E-ISBN: 978 1 78063 298 8
Library Technology
and User Services
Planning, integration, and
usability engineering
Anthony Chow and Tim
Bucknall, University of North
Carolina, USA
Chandos Information
Professional Series
‘The authors synergize their expertise on information
technologies and user library services to produce this
welcome resource.’
An Leabharlann: The Irish Library
‘This book provides a systematic approach to challenges
with planning, budgeting and integrating technology
into public, academic and school libraries.
One of the main strengths of this book is its layout and
easy to read style.’
Australian Academic & Research Libraries
CONTENTS
Stone tablets, paper and the Internet: The same old library?
Strategic planning, organizational goals and technology:
What and for whom? Customized fashion: Finding the right
ft; Technology and budgeting; Evaluation: Is technology
meeting the needs of the organization’s users? Emerging
technology trends in libraries.
170 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 638 8 E-ISBN: 978 1 78063 290 2
Strategic Business
Development for
Information Centres
and Libraries
Margareta Nelke, I.C. at
Once, Sweden
Chandos Information
Professional Series
This book is aimed at guiding managers towards
systematic approaches to improve and facilitate
necessary strategic business development and
planning. Conditions in the workplace for the
Library and Information Services (LIS) are rapidly
changing: many organizations are experiencing
budget restrictions as well as stakeholders
questioning the value of the services. Strategic
Business Development for Information Centres
and Libraries offers methods and tools for LIS
departments to ensure value and benefts are
delivered to the parent organization. It argues
that LIS must be prepared to change according
to the parent organization’s needs, to develop
strategies for important activities and to seek
alliances among key stakeholders. It also offers
information on the best practice from fve top-
performing international LIS units.
CONTENTS
The necessary business development and planning;
Leadership and change management; Competitive
intelligence; Business concept and information strategies;
The Business plan; Strategic goals, measurement and
evaluation; Implementation of strategic decisions; Tools;
Changes and challenges.
170 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 661 6 E-ISBN: 978 1 78063 297 1

Library policy and strategy
6
Academic Branch
Libraries in Changing
Times
Nevenka Zdravkovska,
University of Maryland, USA
Chandos Information
Professional Series
‘The thorough efforts of the author’s quality research,
combined with her experience and knowledge of the
topic, make this a very comprehensive, well-researched
text.’
‘After reading this text I now have a very
comprehensive and balanced understanding of the topic.
Overall, this is a very interesting and informative text.’
The Australian Library Journal
Are academic branch libraries going to be
extinct in the near future? In these diffcult
economic times, when collections are digitized
rapidly, is there still a need for a separate unit
within proximity to the department, school,
or college with a subject-based or subject-
specifc collection? Academic Branch Libraries
in Changing Times gives a brief historical
overview of the role of a branch academic
library. It reviews the current situation from a
practitioner’s point of view and suggests solutions
for the future.
CONTENTS
Historical overview of academic branch libraries; Types of
branch libraries; Most common subject branch libraries;
Assessment/review of viability of branch libraries; Future of
academic branch libraries.
230 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 630 2 E-ISBN: 978 1 78063 270 4
Convergence of Libraries and
Technology Organizations
New information support models
Christopher Barth, Luther College, USA
Chandos Information Professional Series
This book describes and discusses the
convergence of library and technology support
in higher education. Over the past 15 years, a
number of institutions have pursued merging
library and technology services into a single
information support organization. Convergence of
Libraries and Technology Organizations provides
useful and practical guidance on converged
information organizations as an effective
response to change in the information profession.
CONTENTS
Context for convergence: Arriving at the delta; Assessing
possibilities for convergence: Reading the river; Professional
culture and politics: Confict at the helm; Staffng for
convergence: Crew selection; Specialization versus
generalization: Crew assignments; Organizational design
in converged organizations: Streamlining the vessel; The
process of converging: Riding the river; Future evolutions of
information service organizations: Around the bend in the
river.
194 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 616 6 E-ISBN: 978 1 78063 262 9
Libraries for Users
Services in academic libraries
Luisa Alvite and Leticia Barrionuevo,
University of León, Spain
Chandos Information Professional Series
CONTENTS
Academic library services: quality and leadership; Users:
learning and researching in the digital age; Academic
libraries over the last few years; The challenge of enhancing
traditional services; User-centred libraries.
218 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 595 4 E-ISBN: 978 1 78063 051 9
An Overview of the Changing
Role of the Systems Librarian
Systemic shifts
Edited by Edward Iglesias, Central Connecticut
State University, USA
Chandos Information Professional Series
CONTENTS
Digital culture: The shifting paradigm of systems librarians
and systems departments; Patchwork redux: How today’s
systems librarians enrich the weave of library culture; Library
automation and open source software in Italy: An overview;
Geeks and Luddites: Library culture and communication. The
current environment: The status of the feld; Building winning
partnerships with vendors; Enterprise computing and the
library: Managing the transition; Enterprise computing and
the library: Managing the transition; Doing more with more:
Systems, services and emerging technologies.
138 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 598 5 E-ISBN: 978 1 78063 041 0
Transforming Research Libraries
for the Global Knowledge Society
Edited by Barbara Dewey, University of
Tennessee Libraries, USA
Chandos Information Professional Series
‘The book presents an optimistic perspective of research
libraries that should emerge from the transformational
processes with increased responsibilities and
possibilities to face them.’
Information Research
CONTENTS
Transforming research libraries: An introduction. Part
1 Framing the twenty-frst century research library:
Advancing from Kumbaya to radical collaboration:
Redefning the future research library; Will universities
still need libraries (or librarians) in 2020? Transforming
research libraries: Piano, piano, siva lontano; The
transformation of academic libraries in China. Part 2
Organization and the university context: Organizational
and strategic alignment for academic libraries; Building
key relationships with senior campus administrators. Part 3
Partners and collaborative environments: Partnerships and
connections; Common spaces, common ground: Shaping
intercultural experiences in the learning commons. Part 4
Creating accessible and enduring scholarship: New modes
of scholarly communication: Implications of Web 2.0 in
the context of research dissemination; New modes of
scholarly communication: Implications of Web 2.0 in the
context of research dissemination; Confronting challenges
of documentation in the digital world: The Human Rights
Documentation Initiative at the University of Texas.
208 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 594 7 E-ISBN: 978 1 78063 038 0
Visionary Leaders for
Information
Arthur Winzenried, Charles Sturt University,
Australia
CONTENTS
Towards an organisational theory for information
professionals; Manager or leader? The scenarios; Identifying
the issues; Conclusions.
254 pages 250 x 174mm (7 x 10) paperback 2010
ISBN: 978 1 876938 85 7 E-ISBN: 978 1 78063 410 4
Libraries and Identity
The role of institutional self-image and
identity in the emergence of new types of
libraries
Joacim Hansson, Växjö University, Sweden
Chandos Information Professional Series
CONTENTS
The institutional identity of libraries – a theoretical
framework; Traditional libraries and traditional librarians;
New libraries and new librarians? Libraries (and society) go
digital; Libraries, identity and change; Coda.
126 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 541 1 E-ISBN: 978 1 78063 033 5
Gatekeepers of Knowledge
A consideration of the library, the book
and the scholar in the Western world
Margaret Zeegers, University of Ballarat
and Deirdre Barron, Swinburne University of
Technology, Australia
Chandos Information Professional Series
‘Descriptively titled, thought provoking and easily read,
this book is a gem.’
The Australian Library Journal
CONTENTS
From the agora to the scriptoria; From the scriptoria to the
printery; From the printery to the bookshelves; From the
bookshelves to the study; Scholars of the second millennium.
146 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 505 3 E-ISBN: 978 1 78063 207 0
Practical and Effective
Management of Libraries
Integrating case studies, general
management theory and self-understanding
Richard Moniz, Jr., Johnson & Wales
University, USA
Chandos Information Professional Series
CONTENTS
History of managerial thought: A brief overview; Psychology
and knowing oneself: How do these affect management
and decision-making? Motivating employees and fostering
diversity; Organizational culture and socialization processes;
Communication; Decision-making and leadership.
158 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 578 7 E-ISBN: 978 1 78063 023 6
Library policy and strategy
7
Imagine Your
Library’s Future
Scenario planning for
libraries and information
organisations
Steve O’Connor, Hong Kong
Polytechnic University and
Peter Sidorko, The University
of Hong Kong, Hong Kong
Chandos Information Professional Series
CONTENTS
What are scenarios? The complexities of our informational
environment; The future and the past: Models are changing;
Understanding choices; Toward a new way of thinking;
Designing your process; Scenarios and implementation;
Choice, chance and (less than) certainty; Case studies;
Implementation and the impact of change.
240 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 600 5 E-ISBN: 978 1 78063 046 5
Freedom of Information and the
Developing World
The citizen, the state and models of
openness
Colin Darch and Peter G Underwood,
University of Cape Town, South Africa
Chandos Information Professional Series
CONTENTS
Developing countries and freedom of information; The
diffusion problem and the semantic shift; Compliance and
the impulse to secrecy; Freedom of information as a human
right; Struggles for freedom of information in countries in
transition; Struggles for freedom of information in Africa;
From adversarialism to FoI 2.0.
336 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 147 5 E-ISBN: 978 1 78063 020 5
Learning Commons
Evolution and collaborative essentials
Edited by Barbara Schader, Consultant
Chandos Information Professional Series
CONTENTS
From Information Commons to Learning Commons and
learning spaces: An evolutionary context; Circle of service:
A collaborative Information Commons planning model; The
Information Commons at the University of Calgary: Building
on collaboration: A case study; Building for learning: Synergy
of space, technology and collaboration; The Saltire Centre
and the Learning Commons concept; Transforming library
space for student learning: The Learning Commons at Ohio
University’s Alden Library; Supporting the Learning Commons
concept in ‘real life’; Putting learners at the centre: The
Learning Commons journey at Victoria University; Improving
student life, learning and support through collaboration,
integration and innovation; The Information Commons at
the University of Auckland; Improving student life, learning
and support through co-location, collaboration, integration
and innovation; Beyond Facebook: Thinking of the Learning
Commons as a social network.
468 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 312 7 E-ISBN: 978 1 78063 124 0
hardback
ISBN: 978 1 84334 313 4
Scientifc Libraries
Past developments and future changes
Tomas Lidman, Ministry of Culture, Sweden
Chandos Information Professional Series
‘The reader could not have a safer pair of hands to lead
libraries on that particular journey.’
LCR
CONTENTS
Not like the old days – the dawning of a new era: The 1970s;
From cards to computers: The 1980s; A decade of optimism:
1990–2000; Harvest time: 2000–2007; The challenges for
libraries in the future.
140 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 268 7 E-ISBN: 978 1 78063 121 9
hardback
ISBN: 978 1 84334 269 4
Acquisitions Go Global
An introduction to library collection
management in the 21st century
Jim Agee, University of Northern Colorado,
USA
Chandos Information Professional Series
CONTENTS
Campus and community; Collection evaluation; Selection of
materials; Collection management; Financial considerations;
Book chain development; Vendor assessment; Speculations
about the future.
152 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 326 4 E-ISBN: 978 1 78063 104 2
hardback
ISBN: 978 1 84334 327 1
The Academic Research Library
in a Decade of Change
Reg Carr, former head of Bodleian Library,
University of Oxford, UK
Chandos Information Professional Series
‘…a timely and incisive book that should inform
practitioners, students and policy-makers.’
Australian Academic & Research Libraries
CONTENTS
The strategic issues: An overview; Towards the academic
digital library: The role of the Joint Information Systems
Committee; What users want; Case study: Modernising
Oxford’s libraries for the new millennium; Innovation,
cooperation, integration: The defning infuence of the eLib
programme; Working together for strategic advantage:
Research library consortia in the digital age; The past,
present and future of the book; Case study: Library
fundraising in Oxford; Scholarly communications and the
research library in the digital world; The digital data deluge:
The challenge of e-Science; Overcoming transience: Digital
preservation for the long-term future; Case study: The
Bodleian Library from Gutenberg to Google.
256 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 245 8 E-ISBN: 978 1 78063 099 1
hardback
ISBN: 978 1 84334 246 5
The Human Side
of Reference
and Information
Services in Academic
Libraries
Adding value in the digital
world
Edited by Lesley Farmer,
California State University Long Beach, USA
Chandos Information Professional Series
CONTENTS
Technology impact on information needs and behaviours of
the academic community; Technology impact on reference
and information services staffng; Technology impact on
reference resources; Technology impact on packaging
reference and information; Technology impact on physical
access to reference and information services; Technology
impact on intellectual access for reference and information
services; Technology impact on evaluating reference and
information services.
160 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 257 1 E-ISBN: 978 1 78063 100 4
hardback
ISBN: 978 1 84334 258 8
Improving Library
Services to People
with Disabilities
Edited by Courtney Deines-
Jones, Consultant, USA
Chandos Information
Professional Series
196 pages 234 x 156mm (6 x 9)
paperback 2007
ISBN: 978 1 84334 286 1 E-ISBN: 978 1 78063 105 9
hardback
ISBN: 978 1 84334 287 8
Building Bridges
Collaboration within and
beyond the academic
library
Anne Langley, Edward Gray,
Duke University and K T L
Vaughan, University of North
Carolina, USA
Chandos Information
Professional Series
164 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 151 2 E-ISBN: 978 1 78063 082 3
hardback
ISBN: 978 1 84334 200 7
Library policy and strategy
8
Libraries in the Twenty-First
Century
Charting directions in information services
Stuart Ferguson
Topics in Australasian Library and Information
Studies No. 27
404 pages 275 x 216mm (8 x 11) paperback 2007
ISBN: 978 1 876938 43 7 E-ISBN: 978 1 78063 281 0
Faculty-Librarian Relationships
Paul Jenkins, The College of Mount St. Joseph,
USA
Chandos Information Professional Series
196 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 116 1 E-ISBN: 978 1 78063 079 3
hardback
ISBN: 978 1 84334 117 8
Law, Libraries and Technology
Mark Van Hoorebeek, Sheffeld University, UK
Chandos Information Professional Series
164 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 071 3 E-ISBN: 978 1 78063 076 2
hardback
ISBN: 978 1 84334 072 0
The Role of the Academic
Librarian
Anne Langley, Edward Gray, Duke University,
USA and K T L Vaughan, University of North
Carolina, USA
Chandos Information Professional Series
176 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 057 7 E-ISBN: 978 1 78063 060 1
hardback
ISBN: 978 1 84334 058 4
Setting Up a New Library and
Information Service
Kirby Porter, Northern Ireland Civil Service,
Northern Ireland
Chandos Information Professional Series
176 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 053 9 E-ISBN: 978 1 78063 062 5
hardback
ISBN: 978 1 84334 054 6
ETHICAL AND FUNDING ISSUES
FOR LIBRARIANS
The Machiavellian Librarian
Winning allies, combating budget cuts,
and infuencing stakeholders
Edited by Melissa K Aho, University of
Minnesota and Erika Bennett, Capella
University, USA
Chandos Information Professional Series
Do librarians ‘rock the boat’? Do they challenge
those around them to win infuence and
advantage? Why is it that librarians are little
found on the ‘infuence’ grid of personality
assessment tests? The Machiavellian Librarian
offers real life examples of librarians who use
their knowledge and skill to project infuence,
and turn the tide in their, and their library’s,
favour. Authors offer frst hand and clear
examples to help librarians learn to use their
infuence effectively, for the betterment of
their library and their career. Opening chapters
cover visualizing data, as well as networking and
strategic alignment. Following chapters discuss
infuence without authority-making ferce allies,
communicating results in accessible language and
user-centred planning. Closing chapters address
using accreditation and regulation reporting to
better position the library, as well as political
positioning and outcome assessment.
CONTENTS
Visualizing data; Networking; Capturing the value of online/
digital holdings; Capturing the value of online/digital help
services; Strategic alignment; Infuence without authority-
making ferce allies; Communicating results in accessible
language; User-centred planning; Using accreditation and
regulation reporting to better position the library; Political
positioning; Outcome assessment.
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 755 2 E-ISBN: 978 1 78063 436 4
Library Scholarly
Communication
Programs
Legal and ethical
considerations
Isaac Gilman, Pacifc
University, USA
Chandos Information Professional Series
Libraries must negotiate a range of legal issues,
policies and ethical guidelines when developing
scholarly communication initiatives. Library
Scholarly Communication Programs is a practical
primer, covering these issues for institutional
repository managers, library administrators, and
other staff involved in library-based repository
and publishing services.
CONTENTS
Part 1 Libraries and scholarly communication: The evolution
of scholarly communication programs. Part 2 Institutional
repositories: Overview of repository-based services;
Institutional repositories and intellectual property; Research
ethics; Privacy and propriety; Repository policies. Part 3
Library publishing services: Overview of library publishing
services; Ethical and legal issues in journal publishing;
Publication ethics; Intellectual property and publishing;
Publishing policies. Part 4 The road forward: Building
sustainable programs.
288 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 717 0 E-ISBN: 978 1 78063 383 1
Diversity Programming and
Outreach for Academic Libraries
Kathleen Hanna, Mindy Cooper and Robin
Crumrin, Indiana University – Purdue University
Indianapolis, USA
Chandos Information Professional Series
‘…this book can stimulate ideas of how libraries of all
types may contribute proactively to community outreach.’
The Australian Library Journal
This book outlines issues surrounding diversity
among students, faculty, and staff and how one
urban university library is working to embrace
and celebrate the diversity found in its building,
on campus, and in the local community. This
book illustrates how universities are uniquely
situated to engage students in discussions about
diversity and how academic libraries in particular
can facilitate and ease these discussions. A
Diversity Council and the projects and programs
it has developed have been instrumental in this
work and may serve as an inspiration and launch
pad for other libraries.
CONTENTS
Introduction to diversity in academic libraries; Creating a
diversity council; Institutionalizing student involvement in
library initiatives; Examples of diversity programming and
outreach; Building bridges: Developing the International
Newsroom; Sharing the wealth: Other library departments
and diversity initiatives; Assessing programming and outreach;
Challenges and opportunities to continued diversity initiatives.
194 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 635 7 E-ISBN: 978 1 78063 273 5
Ethical and funding issues for librarians
NEW
NEW
9
Private Philanthropic Trends in
Academic Libraries
Luis Gonzalez, City University of New York,
USA
Chandos Information Professional Series
Private Philanthropic Trends in Academic
Libraries is written with the senior library
administrator and the development offcers of
academic institutions in mind. Chapters provide a
historical perspective of the funding trends of the
private philanthropic foundations and corporate
giving programs towards academic libraries
during the frst decade of the 21st century.
Library fundraisers and library administrators
are presented with the information needed to
start the process of selecting which grant maker
agencies to approach. Chapters discuss which
grant-making philanthropic foundations and
corporate-giving programs will be more receptive
to grant monies to library projects, which types
of library projects they will be more likely to
fund, and how to approach these agencies in
order to increase the possibilities of receiving
grant awards from them.
CONTENTS
Academic libraries in the twenty-frst century; Fundamentals
of fund-raising: Fund-raising for academic libraries; Changes
in the funding landscape of libraries in the 1970s and
1980s; The challenge of new technologies and information
delivery changes in the academic library landscape; Private
philanthropy and academic libraries in the 1990s; Private
philanthropy and academic libraries in the frst decade of the
twenty-frst century; Friends of the library; The fund-raising
challenge: creating a development program for the academic
library and the role of the library’s CEO; The future of
academic libraries is intertwined with private philanthropy.
218 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 618 0 E-ISBN: 978 1 78063 334 3
Freedom of
Information and the
Developing World
The citizen, the state and
models of openness
Colin Darch and Peter G
Underwood, University of
Cape Town, South Africa
Chandos Information Professional Series
CONTENTS
Developing countries and freedom of information; The
diffusion problem and the semantic shift; Compliance and
the impulse to secrecy; Freedom of information as a human
right; Struggles for freedom of information in countries in
transition; Struggles for freedom of information in Africa;
From adversarialism to FoI 2.0.
336 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 147 5 E-ISBN: 978 1 78063 020 5
Libraries and Society
Role, responsibility and
future in an age of change
Edited by David Baker and
Wendy Evans, University of St
Mark & St John, UK
Chandos Information
Professional Series
‘It is a must read for thinking librarians, library scholars
and policy makers.’
The Library Herald
CONTENTS
Libraries, society and social responsibility; I wouldn’t
start from here … provision and use of UK libraries; From
people fows to knowledge fows; Scholarly communication
and access to research outputs; Free and equal access:
A conundrum for the information society; The more they
change, the more they stay the same: Public libraries and
social inclusion; Widening access to information: The haves
and the have-nots? Tackling inequalities around the globe:
The challenge for libraries; Islands in the cloud: Libraries
and the social life of information; From the passive library
to the learning library – it’s an emotional journey; The
modern academic library; Libraries and distance education;
Syllabus independence and the library; Libraries in the
information society: Cooperation and identity; Children’s
reading habits and attitudes; The user of tomorrow: Young
people and the future of library provision; Redefning the
librarian; Redefning librarianship; The future of librarians
in the workforce: A US perspective; The value of libraries:
The relationship between change, evaluation and role;
The future of and for library and information services: A
public library view; The future of public libraries and their
services: A Danish perspective; Library landscapes: Digital
developments; Towards Library 2.0: Building the library of
the future; Library 2050.
472 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 131 4 E-ISBN: 978 1 78063 263 6
More Than a Thank
You Note
Academic library
fundraising for the dean
or director
Kimberly Thompson,
University of California and
Karlene Jennings, College of
William and Mary, USA
Chandos Information Professional Series
‘an accomplished overview of fundraising...offers much
food for thought’
Biblioteche oggi
CONTENTS
You as the fundraiser; Your fundraiser; Your library staff;
Your special collections (and other unique features);
Your Friends of the Library; Your advisory council; Your
library patrons; Your central development team and other
development offcers; Your campus community; Your
administration; Your community; Your donors are unique;
You and crisis management; What your fundraiser wants you
to know; Conclusion: Putting it all together.
220 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 443 8 E-ISBN: 978 1 78063 006 9
The Politics of
Libraries and
Librarianship
Challenges and realities
Edited by Kerry Smith, Curtin
University of Technology,
Australia
Chandos Information
Professional Series
‘…very good examples of demonstrating how copyright
can hinder a productive use of information assets in
developing countries.’
Journal of Librarianship and Information
Science
CONTENTS
Part 1 An international political framework for libraries: An
international political framework for libraries; Intellectual
property – beneft or burden for Africa? The CI study on
copyright and access to knowledge. Part 2 Politics and
funding for libraries: Some international examples: Political
realities and the English public library service; Public library
development in New South Wales; Libraries in the South
Pacifc; Staying alive in a political world: The case of libraries
and information centres in Nigeria; Libraries and politics –
Danish refections and examples; The political framework for
public libraries in the Netherlands. Part 3 Library education:
A unifed approach to the teaching of library studies; Is library
course accreditation a political necessity?
220 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 343 1 E-ISBN: 978 1 78063 139 4
hardback
ISBN: 978 1 84334 344 8
Global Information Inequalities
Bridging the information gap
Edited by Deborah Charbonneau, Wayne State
University, USA
Chandos Information Professional Series
CONTENTS
Part 1 Information mobilisation: Social and economic
development: Sustainable access: An international
perspective; Developing a model for library resource sharing
in China’s rural communities; Braving rapids and winding
timber-tracks: Towards equitable access to information for
libraries in Sarawak; Community resource centres in Mtwara,
Lindi and Ruvuma regions in Tanzania: An evaluation of
their development needs, usefulness, and the way forward.
Part 2 Information empowerment: Equitable access and
civic engagement: Is there a moon in the United States?
Information reception, fow and use in rural villages on the
Amazon river basin of Peru; Libraries and citizen participation
in Chile: I have the right to know; Equity and access: Is
countrywide access to databases an option? Part 3 Social
inclusion: Inclusive library services for those with sensory and
learning disabilities: Working together to provide an inclusive
library service: A Canadian model; Copyright: Are people with
sensory disabilities getting a fair deal? Part 4 Information
divides: Challenges and opportunities for a global information
society: Bookmobiles: Providing equitable service to all;
When the knowledge ditch is dug by our own hands: Libraries,
indigenous peoples, and strategic information; MedlinePlus
Go Local: Connecting at-risk populations with health care
services; Barriers to free and equal access to information:
Implications for being informed in sub-Saharan Africa.
232 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 361 5 E-ISBN: 978 1 78063 133 2
hardback
ISBN: 978 1 84334 362 2
Ethical and funding issues for librarians
NEW
10
Library Project Funding
A guide to planning and writing proposals
Julie Carpenter, Consultant
Chandos Information Professional Series
‘…an excellent contribution to the bookshelves of
practicing LIS professionals, academics and researchers.
…highly recommended as essential reading for all LIS
profesionals facing any need to apply for funding. I
believe it also should be brought to the attention of LIS
students.’
Online Information Review
CONTENTS
Defning and testing the project idea; Matching project ideas
to funding opportunities; Building partnerships; Assembling
evidence in support of your proposal; Setting project aims,
objectives and outcomes; Project planning; Project planning
techniques and tools; Monitoring, evaluation and impact
assessment; Writing effective project proposals.
234 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 380 6 E-ISBN: 978 1 78063 129 5
hardback
ISBN: 978 1 84334 381 3
Improving Library Services to
People with Disabilities
Edited by Courtney Deines-Jones, Consultant,
USA
Chandos Information Professional Series
CONTENTS
Improving library services to people with print disabilities:
The role of technology in public libraries; Library services
to people with special needs: A discussion of blind and
visually impaired people as an exemplar; Library services to
people who are deaf; Adaptive technology for people with
physical disabilities using information and communications
technology; Reaching people with disabilities in developing
countries through academic libraries; Finding the means to
improve services; Low-cost/no-cost ways to improve service
right now; Further reading and resources.
196 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 286 1 E-ISBN: 978 1 78063 105 9
hardback
ISBN: 978 1 84334 287 8
A Handbook of
Ethical Practice
A practical guide to
dealing with ethical issues
in information and library
work
David McMenemy, Alan
Poulter and Paul Burton,
Strathclyde University, UK
Chandos Information Professional Series
172 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 230 4 E-ISBN: 978 1 78063 102 8
hardback
ISBN: 978 1 84334 231 1
Librarianship and Human Rights
A twenty-frst century guide
Toni Samek, University of Alberta, Canada
Chandos Information Professional Series
‘…a necessary, important and long-overdue book.’
SHINE Journal
CONTENTS
Part 1 The Rhetoric: An urgent context for twenty-frst
century librarianship; Human rights, contestations and
moral responsibilities of library and information workers.
Part 2 The Reality: Practical strategies for social action;
Prevalent manifestations of social action applied to library
and information work; Specifc forms of social action used in
library and information work for social change.
232 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 146 8 E-ISBN: 978 1 78063 103 5
hardback
ISBN: 978 1 84334 198 7
Ethical Decision
Making for Digital
Libraries
Cokie Anderson, Oklahoma
State University, USA
Chandos Information
Professional Series
152 pages 234 x 156mm (6 x 9)
paperback 2006
ISBN: 978 1 84334 149 9 E-ISBN: 978 1 78063 093 9
hardback
ISBN: 978 1 84334 195 6
Globalisation, Information and
Libraries
The implications of the World Trade
Organisation’s GATS and TRIPS
agreements
Ruth Rikowski, London South Bank University
and the University of Greenwich, UK
Chandos Information Professional Series
424 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 084 3 E-ISBN: 978 1 78063 077 9
hardback
ISBN: 978 1 84334 092 8
Freedom of Information
Working towards compliance
Liz Taylor, Highlands and Islands Enterprise,
UK
Chandos Information Professional Series
136 pages 280 x 210mm paperback 2004
ISBN: 978 1 84334 103 1 E-ISBN: 978 1 78063 069 4
LIBRARY LEADERSHIP AND
GENERAL MANAGEMENT
Managing the one-person library
Larry Cooperman, University of Central
Florida, USA
Chandos Information Professional Series
Managing the one-person library provides a
useful and needed resource for solo librarians
confronted with the challenges of running a
small library. The author uniquely focuses on
topics encountered by solo librarians, such as IT
troubleshooting and library security. Chapters
on library management, collection development,
serials management, and library marketing
are included to enable solo librarians to easily
manage day-to-day operations in these areas,
and advise on how to respond to any challenges
that should (and will) arise. This book will
provide a much-needed resource manual that
will allow solo librarians of all backgrounds, and
paraprofessionals, to manage their collections as
effectively as their larger librarian counterparts.
CONTENTS
Management: Time management for solo librarians; Change
management for solo librarians; Enhancing productivity;
Paraprofessional management. Marketing the One-Person
Library: Strategies to successfully market one-person
libraries; Resources to successfully market one-person
libraries; Case studies and examples of marketing one-person
libraries. Collection Development: Best practices for solo
librarians; Creating collection development policies for one-
person libraries; Implementing and maintaining collection
development policies for one-person libraries.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 671 5 E-ISBN: 978 1 78063 357 2
NEW
Libraries and Public Perceptions
A comparative analysis of the European
press
Anna Galluzzi, Biblioteca del Senato, Italy
Chandos Information Professional Series
What is the future of libraries? This question
is frequently posed, with widespread research
into the social and economic impact of libraries.
Newspapers play an important role in forming
public perceptions, but how do newspapers
present libraries, their past, present and future?
Nobody has yet taken the press to task on the
quantity and quality of articles on libraries,
however Libraries and Public Perceptions does
just this, through comparative textual analysis of
newspapers in Europe.
CONTENTS
The study; Methodology and procedures; Research fndings;
Discussion and conclusions.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 744 6 E-ISBN: 978 1 78063 425 8
Library leadership and general management
NEW
11
Disaster Planning for Libraries
Process and guidelines
Guy Robertson, Justice Institute of British
Columbia, Canada
Chandos Information Professional Series
Libraries are constantly at risk. Every day, many
libraries and their collections are damaged by
fre, fooding, high winds, power outages, and
criminal behaviour. Every library needs a plan to
protect its staff, sites and collections, including
yours. Disaster Planning for Libraries provides a
practical guide to developing a comprehensive
plan for any library.
CONTENTS
Libraries and Risk; Disaster preparedness; Operational
resumption, continuity, and recovery; Damage assessment
and strategic alliances; Disaster declaration and crisis
management; Clean-up, who, when and how; Post-disaster
management of patrons; Normalization of operations;
Staff orientation and training; Testing, auditing, updating
disaster plans; The in-house planning champion; Pandemic
management in libraries; Moisture control vendors and their
services; Library security and loss control.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 730 9 E-ISBN: 978 1 78063 396 1
NEW
Strategic Human Resources
Planning for Academic Libraries
Michael Crumpton, University of North
Carolina at Greensboro, USA
Chandos Information Professional Series
Strategic Human Resources Planning for
Academic Libraries explores the impact of
human resources practices in an academic library
setting and how the human resources function
is an important and strategic part of the library
as an organization. The book looks at different
positions, and those human resources practices
used to drive a healthy and fexible organization
to meet the changing needs of students, faculty
and the academic environment. This book
addresses leadership issues and how library
leaders must utilize human resources as a tool
to achieve positive results in the development
of service, research, and program initiatives to
properly support and gain acceptance within the
academic community.
CONTENTS
Human Resources as a strategic partner: HR best practices
that apply to libraries; Infuence of comparison of other
professional disciplines; Role that HR can play in strategic
planning; Organizational structures in academic libraries:
Roles, responsibilities and competencies at multiple levels;
HR tools that support organizational needs; Hiring practices
for a new normal; Emerging trends in academic libraries:
Changes in staffng expectations; Professional development
to keep up with trends; How competencies are impacted
by changes; How to plan for the future; The role of library
leadership: Embracing new staffng models; Leading staff
through repurposes and priority adjustments; Using HR for
strategic positioning.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 764 4 E-ISBN: 978 1 78063 445 6
Managing Academic Libraries
Principles and practice
Susan Higgins and Mary Bolin, University of
Southern Mississippi, USA
Chandos Information Professional Series
Aimed at professionals within the Library and
Information Services (LIS) interested in learning
more about the management of academic
libraries and written against a backdrop made
up of the changes that digital technology has
brought to academic libraries, this book uncovers
how the library has changed its meaning from a
physical icon to a virtual icon and its effect on
culture.
CONTENTS
Part 1 Principles of academic library service: The standards
and intellectual freedom principles: Information literacy
classes and faculty research support; Academic library 2.0;
Student learning through social relationships; Collaboration
and the role of professional organizations. Part 2 Practices
of academic libraries technology is acknowledged as the
driving force of the library’s function and the practice of
academic librarianship: Privacy and intellectual freedom;
Writing collection development policies; Establishing
collection development priorities and allocating funds;
Bridging academic units; Designing budgets; Committee
work; Supervising and appraising staff; Relationships with
state library associations; Relationships with vendors. Part 3
Professionalism: Managerial development and career paths:
Instructional culture; Leadership development; Grant writing
and networking; Legal issues; The future of the academic
library.
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 621 0 E-ISBN: 978 1 78063 311 4
NEW
Managing Integrated First-Line
Support in Academic Libraries
Mike Berrington and Julie Partridge,
Nottingham Trent University, UK
Chandos Information Professional Series
The academic library service environment
is changing, higher education is becoming
increasingly consumer-oriented and libraries
are part of the institutional response to that
trend. In particular, the experience of day-to-
day interaction with library services is affected
by this – student expectations have rightly
increased and libraries in the U.K. and elsewhere
are looking for ways of presenting their services
in a joined-up student centric way. Managing
Integrated First-Line Support in Academic
Libraries offers answers to these challenges.
CONTENTS
The development of the student as customer; Defning
support from the perspective of the customer – surveys,
feedback, customer journey mapping etc; The basis of an
integrated frst-line support service - library, IT, eLearning,
study skills; Staff recruitment, development and training
- challenges and opportunities; Monitoring service quality -
service standards and KPIs; The use of technology - roving
support, enquiry tracking and escalation; Liaison and
relationship management with second-line support teams;
Case studies from the U.K. and Australia; The future of
integrated support.
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 704 0 E-ISBN: 978 1 78063 370 1
Library 3.0
Intelligent libraries and
apomediation
Tom Kwanya, Christine
Stilwell and Peter
Underwood, University of
KwaZulu-Natal, South Africa
Chandos Information Professional Series
Library 3.0 explores the ongoing debates on the
“point oh” phenomenon and its impact on service
delivery in libraries. This title analyses library 3.0
and its potential in creating intelligent libraries
capable of meeting contemporary needs, and the
growing role of librarians as apomediators.
CONTENTS
Introduction: Current issues and emerging trends in
librarianship; Drivers and barriers of change in libraries
and librarianship; Characterisation of the modern research
and academic library user; The future of research and
academic librarianship; “Point Oh” libraries: Advances
in Web technology – Web 2.0 and Web 3.0; “Point Oh”
libraries – Library 0.0, Library 1.0; Library 2.0; Library 3.0;
Library 4.0; Change in libraries – evolution or revolution?
Reality check; “Point Oh” situation in research and
academic libraries; Library 3.0: Principles; Comparison
with the other library service models; Unique potential for
research and academic libraries; Library 3.0 librarianship:
Core competencies of librarian 3.0; Core competencies of
patron 3.0; Apomediation; Research and academic librarians
as apomediators; Becoming 3.0: Examples of existing 3.0
libraries; Library 3.0 tools; Library 3.0 resources; Role of
professional associations; Role of training institutions; Role
of researchers and academic library users.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 718 7 E-ISBN: 978 1 78063 384 8
NEW
Reinventing Librarianship
Turning a profession inside out to create
tomorrow’s needed knowledge experts
Carl Grant, CARE Affliates and Virginia Tech
University Libraries, USA
Chandos Information Professional Series
Reinventing Librarianship argues that through
a mix of reform and reinvention, librarians can
take their profession forward to provide the
needed value and differentiation over traditional
knowledge access. This title examines issues
surrounding these opportunities, building a
detailed roadmap of the needed transformation,
the result of which will be librarians seen as
key players in meeting society’s need for skilled
knowledge creators and experts. Through an
examination of technology trends inside and
outside of libraries, this book steps outside the
bounds of conventional discussion, to provide a
total view of the profession and from where the
author sets out his vision.
CONTENTS
The state of the information industry and users; State of
librarians and libraries today; Librarian education reforms;
What should be the future of librarianship? Conclusion.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 746 0 E-ISBN: 978 1 78063 427 2

Library leadership and general management
NEW NEW NEW
12
The Librarian’s
Guide to Academic
Research in the
Cloud
Steven Ovadia, City
University of New York
(CUNY), USA
Chandos Information Professional Series
The cloud can be a powerful tool for conducting
and managing research. The Librarian’s Guide
to Academic Research in the Cloud is a practical
guide to using cloud services from a librarian’s
point of view. As well as discussing how to use
various cloud-based services, the title considers
the various privacy and data portability issues
associated with web-based services. This book
helps readers make the most of cloud computing,
including how to fold mobile devices into the
cloud-based research management equation.
CONTENTS
What is the cloud? Capturing information; Capturing and
managing scholarly information; Storing fles; Writing;
Staying organized; Communicating; Sharing; The future of
the cloud.
214 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 715 6 E-ISBN: 978 1 78063 381 7
NEW
Private Philanthropic Trends in
Academic Libraries
Luis Gonzalez, City University of New York,
USA
Chandos Information Professional Series
Private Philanthropic Trends in Academic
Libraries is written with the senior library
administrator and the development offcers of
academic institutions in mind. Chapters provide a
historical perspective of the funding trends of the
private philanthropic foundations and corporate
giving programs towards academic libraries
during the frst decade of the 21st century.
Library fundraisers and library administrators
are presented with the information needed to
start the process of selecting which grant maker
agencies to approach.
CONTENTS
Academic libraries in the twenty-frst century; Fundamentals
of fund-raising: Fund-raising for academic libraries; Changes
in the funding landscape of libraries in the 1970s and
1980s; The challenge of new technologies and information
delivery changes in the academic library landscape; Private
philanthropy and academic libraries in the 1990s; Private
philanthropy and academic libraries in the frst decade of the
twenty-frst century; Friends of the library; The fund-raising
challenge: creating a development program for the academic
library and the role of the library’s CEO; The future of
academic libraries is intertwined with private philanthropy.
218 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 618 0 E-ISBN: 978 1 78063 334 3
Leadership in
Academic and Public
Libraries
A time of change
Petra Düren, Hamburg
University of Applied
Sciences, Germany
Chandos Information Professional Series
In a time when libraries have to face constant
change, this book provides examples and
advises on how to lead when change is needed
(for example, when quality management is
implemented or when libraries have to merge or
to relocate). Engaging with how constant change
affects leadership in libraries and how leaders
in libraries act in times of change, this book is
aimed at practitioners and students of Library and
Information Science (LIS) alike, and is based on
both theory and expert interviews from leaders in
academic and public libraries that are in the midst,
or are now coming out of a process of change.
CONTENTS
Change management in libraries; Change management; When
does change need change management? Implementation of
a library RFID management system; Merging libraries and
implementing quality management; Relocation processes
and reduction of space; Changes in the management of a
library; Case studies of change projects described by change
managers; Change – What can go wrong and how to do it
right? What kind of leadership does change management
need? Leaders as change managers; Useful tips for the
management of libraries in times of change.
200 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 690 6 E-ISBN: 978 1 78063 339 8
NEW
Excellence in the Stacks
Strategies, practices and refections of
award-winning libraries
Edited by Jacob Hill and Susan Swords Steffen,
Elmhurst College, USA
Chandos Information Professional Series
Excellence in the Stacks details the philosophies,
practices and innovations of award-winning
libraries over the last ten years. Using the
Association of Research and College Libraries
Excellence in Academic Libraries Award standards
as guidelines for exploring librarianship, this book
gathers the perspectives of all types of librarians
at all levels of employment.
CONTENTS
Measuring the “excellence” of librarianship at Earlham
College; Graduate services at the Newman Library; The
evolving liaison model at Mount Holyoke College; Fast-
forward: The transformation of excellence; In unison with
our communities and with each other: Striving for excellence
in college librarianship; Looking outward: Partnerships and
outreach at Hollins University; The A.C. Buehler Library at
Elmhurst College: Handcrafted academic library services;
Success through community: Engagement at Grinnell College
Libraries; Excellence at Champlain: Spending Groundhog Day
in the Kuhlthau model; Afterword: Academic library value
and the college library.
198 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 665 4 E-ISBN: 978 1 78063 326 8

Workplace Culture
in Academic
Libraries
The early 21st Century
Edited by Kelly Blessinger
and Paul Hrycaj, Louisiana
State University, USA
Chandos Information Professional Series
Workplace culture refers to conditions that
collectively infuence the work atmosphere.
These can include policies, norms, and unwritten
standards for behavior. This book focuses on
various aspects of workplace culture in academic
libraries from the practitioners’ viewpoint, as
opposed to that of the theoretician. The book
asks the following questions: What conditions
contribute to an excellent academic library work
environment? What helps to make a particular
academic library a great place to work? Articles
focus on actual programs while placing the
discussion in a scholarly context. The book is
structured into 14 chapters, covering various
aspects of workplace culture in academic
libraries, including: overview of workplace
culture, assessment, recruitment, acclimation
for new librarians, workforce diversity, physical
environment, staff morale, interaction between
departments, tenure track/academic culture,
mentoring/coaching, generational differences,
motivation/incentives, complaints/confict
management, and organizational transparency.
CONTENTS
Part 1 Overview of workplace culture: Organizational culture
and leadership: Exploring perceptions and relationships;
Building on our strengths: Working towards a preferred
workplace culture; Organizational culture and administrative
change: A case study at a metropolitan academic library.
Part 2 Assessment: Organizational climate assessment and
improvement planning. Part 3 Acclimation for new librarians:
Helping new librarians fnd success and satisfaction in
the academic library. Part 4 Workforce diversity: Beyond
diversity: Moving towards inclusive work environments;
Cultural competencies in authentic leadership; Diversity and
sensitivity in the workplace: Understanding Asian Pacifc
American staff. Part 5 Physical environment: Challenges
of redesigning staff work space; All integration is local:
Merging cultures in an academic library; Promoting and
enabling civility in the academic library. Part 6 Staff morale/
Interpersonal: Building staff morale and creating a positive
workplace. Part 7 Interaction between departments:
Interdepartmental communication in academic libraries;
Interaction between departments: Strategies for improving
interdepartmental collaboration through communication.
Part 8 Tenure track/academic culture: No middle ground?
Perceptions and realities of the distinctions between
tenured librarians and their professional colleagues. Part
9 Mentoring/coaching: Mentoring in academic libraries;
How transformational leadership translates into recognized
excellence in academic libraries. Part 10 Generational
differences: Generations at work: What we can learn from
each other. Part 11 Motivation/incentives: Staff motivation
at a university library: Use of intrinsic motivation at
Western Carolina University. Part 12 Confict management:
Managing confict and incivility in academic libraries. Part
13 Transparent organization: The transparent organization:
Keeping staff in the loop.
388 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 702 6 E-ISBN: 978 1 78063 368 8
Library leadership and general management
NEW NEW NEW
13
How Libraries Make
Tough Choices in
Diffcult Times
Purposeful abandonment
David Stern, Illinois State
University, USA
Chandos Information
Professional Series
Contemporary library managers face the need
to make diffcult choices regarding resource
allocation in the modern business environment.
How Libraries Make Tough Choices in Diffcult
Times is a practical guide for library managers,
offering techniques to analyze existing and
potential services, implement best practices
for maximizing existing resources, and utilize
pressing fnancial scenarios in order to justify
making diffcult reallocation decisions.
CONTENTS
Considered and effective leadership; Preparing for analysis;
A few important analysis techniques; Understanding and
utilizing data and statistical reports; Environmental scans
and the power of best practices; Key management skills that
contribute to organizational leadership and direction.
226 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 701 9 E-ISBN: 978 1 78063 367 1
NEW
Achieving
Transformational
Change in Academic
Libraries
Stephen Mossop, University
of Exeter, UK
Chandos Information
Professional Series
Academic libraries undergo episodes of strategic
change. Transformational change may be seen
as fundamentally different from other kinds
of change. A part of this process is often deep
level cultural change. At the individual level
this may be traumatic, but at the strategic
level, such change can prove essential.
Achieving Transformational Change in Academic
Libraries explores the purpose and nature of
‘Transformational Change’ and its exponents, and
discusses the benefts and limitations of its place
in an academic library setting.
CONTENTS
Part 1 Transformational change: Planning, processes and
people: So what is ‘Transformational Change’? Organisational
resistance to change: ‘I wouldn’t start from here!’; Staff
resistance to change: ‘That’s not how we do things here…’;
It’s all about the people; When does it all end? Part 2
Transformational change: Case studies: Transforming library
services: The University of Exeter experience; Leadership
to transform our library: A case study from the University
Library, University of Saskatchewan, Canada; Transforming
library services: the University of Central Lancashire
experience.
220 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 724 8 E-ISBN: 978 1 78063 390 9
Building
Communities
Social networking for
academic libraries
Denise Garofalo, Mount Saint
Mary College, USA
Chandos Publishing Social
Media Series No. 13
Social media is here to stay. A robust social media
campaign can provide academic libraries with a
means to showcase library resources, highlight
content and events, and attract students to
sample what the library has to offer. Building
Communities is a handbook to implement social
media technologies for academic libraries. It is a
guide to planning and implementing a successful
social media campaign and evaluating its impact.
CONTENTS
The whats and whys of social networking for academic
libraries; How to approach the implementation of social
media technologies; Case studies of academic libraries and
social media networking; First steps; Make the connection:
Posting on social media; Evaluating the impact of social
media in academic libraries; Closing thoughts.
242 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 735 4 E-ISBN: 978 1 78063 401 2
Management
of Information
Organizations
Waseem Afzal, Charles Sturt
University, Australia
Chandos Information
Professional Series
This book is a signifcant step towards developing
a body of management knowledge pertinent
to the context of Library Information Science
(LIS) and provides a succinct but deep account
of management and information organizations.
Management of Information Organizations
presents a broad view of the information
organizations and the nature of management
in these organizations, and how information
professionals are affected by such management
systems. The book equips the reader with the
knowledge that will enable them to develop
a strong intellectual foundation relating to
management and its manifestation in an
information organization and provides a signifcant
step towards developing a body of management
knowledge pertinent to the context of LIS.
CONTENTS
Information; Organizations; Management; Information
organizations; Role of information managers and information
professionals in organizations.
180 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 624 1 E-ISBN: 978 1 78063 303 9
Leadership in
Libraries
A focus on ethnic-minority
librarians
Maha Kumaran, University of
Saskatchewan, Canada
Chandos Information
Professional Series
‘Highly recommended for its contribution to our
understanding of an important aspect of the
information profession.’
The Australian Library Journal
Aimed at librarians interested in leadership,
this book focuses on ethnic minority librarians
living in predominantly Caucasian cultures and
their efforts to become a leader. It also provides
non-minority librarians with an understanding of
cross-cultural leadership. This books discusses
leadership in various felds, provides examples
of successful minority leaders in different felds
and statistical data on minorities and librarians in
various countries, and probes a variety of library
school programs and their efforts to develop
leadership skills in librarians in general and in
minority librarians.
CONTENTS
Leadership as defned by culture, profession and gender;
Managers and leaders; Leadership styles; Leadership skills;
Leadership in school, public and academic libraries in the US,
the UK, Canada and Australia; Conclusion.
212 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 658 6 E-ISBN: 978 1 78063 308 4
Universal Design
A practical guide to
creating and re-creating
interiors of academic
libraries for teaching,
learning, and research
Gail Staines, Saint Louis
University, USA
Chandos Information
Professional Series
Universal Design provides practitioners, graduate
students and other professionals interested in
obtaining practical advice on how to effectively
create and re-create interiors of academic
libraries for teaching, learning and research. The
book flls the need for current information about
how to effectively design and re-design academic
library spaces to meet the ever-changing needs
for today’s and tomorrow’s students, faculties
and researchers.
CONTENTS
Why interior design matters; Creating user-centered
spaces in academic libraries; Universally-friendly spaces;
Universal design of learning spaces; Potential collaborations;
Transforming spaces through the use of vignettes;
Conclusion.
176 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 633 3 E-ISBN: 978 1 78063 307 7
Library leadership and general management
NEW NEW
14
Law Firm
Librarianship
Issues, practice and
directions
John Azzolini, Reference
librarian at a leading global
law frm, USA
Chandos Information
Professional Series
The legal information environment is deep,
wide, and dynamic with many participants,
including courts, parliaments, legislatures,
and administrative bodies. None exemplifes
the agile, knowledge-engaging legal player
better than the law frm. Current, authoritative
information is essential for the successful
representation of clients. The frm’s most
dependable resource for retrieving information
is its library staff. Law Firm Librarianship
introduces the reader to the challenges,
qualifcations, and work conditions of this distinct
type of research librarian.
CONTENTS
Tasks, skills, and attributes; The law frm; The law frm
library; The legal publishing world; Research sources and
systems; Conclusion: Law frm librarianship: A dynamic
profession.
260 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 708 8 E-ISBN: 978 1 78063 374 9
Google This!
Putting Google and other social media
sites to work for your library
Terry Ballard, New York Law School, USA
Chandos Information Professional Series
‘At last, a book that helps to understand and apply the
tools that the techno-savvy are using.’
Loriene Roy, ALA President, 2007-2008
Many libraries and museums nowadays have
adapted to the current information climate and
work with Google, Facebook, Twitter and iTunes
to deliver information to their users, however
most have not. Google This! describes the
variety of free (or nearly free) options for social
media and shows how libraries from the Library
of Congress down to small public libraries are
adapting them. The author has conducted more
than two dozen interviews with professionals who
have created exemplary work using social media,
and shows how their experiences can create
success for your institution’s library.
CONTENTS
What does the Internet have to do with my library? Google
Custom Search; Facebook and Twitter; Flickr: If it’s good
enough for the Library of Congress it’s good enough for your
library; iGoogle and other useful products; YouTube: Much
more than videos of cats playing piano; Google Scholar:
Just walked down the aisle with Worldcat; Blogger: Get
your message out where patrons are; Google Maps and
Google Earth; Electronic books; Discovery platforms; Mobile
applications for libraries; Where is this all going?
218 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 677 7 E-ISBN: 978 1 78063 317 6
Information
Consulting
Guide to good practice
Irene Wormell, Independent
Consultant, Sweden, Annie
Olesen, Ability Europe Ltd
and A9 Consulting ApS,
Denmark and Gábor Mikulás,
GM Consulting, Hungary
Chandos Information Professional Series
‘The authors have extensive backgrounds in information
consulting and draw upon both their knowledge and
experience in this work.’
‘I found the handbook to be a useful guide for and
would recommend it to all potential information
consultants.’
The Australian Library Journal
CONTENTS
What is information consulting? Advantages: Why information
consulting might appeal to you; Challenges: Realities to
consider; The starting point: Make a business plan; The legal
environment; Building trust and marketing your services;
Client relations: The key to success; Advice from other
information consultants; Take a leap from being a librarian
to becoming an information consultant; The clients speak:
From a client’s perspective; Ahead.
216 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 662 3 E-ISBN: 978 1 78063 285 8
Organisational
Culture for
Information
Managers
Gillian Oliver, Victoria
University of Wellington,
New Zealand
Chandos Information
Professional Series
‘…informative and well-reasoned and is highly
recommended.’
‘This book will appeal to those who enjoy a fresh
perspective and wish to deepen their understanding of
the diverse organisational cultures in our globalised
world.’
The Australian Library Journal
In today’s digital environment the workplace is
characterised by individuals creating information
perhaps independently of formal systems, or
establishing new systems without knowledge
of information management requirements.
This book explains and explores the concept of
organisational culture, specifcally within the
domain of information management. It draws on
the author’s wide-ranging practical experience in
different workplaces and uses research fndings
from cross-cultural studies of information
management.
CONTENTS
The signifcance of organisational culture; National culture;
The structural environment; Occupational culture; Corporate
culture; Assessing information culture; Scenarios.
192 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 650 0 E-ISBN: 978 1 78063 275 9
Academic Branch
Libraries in Changing
Times
Nevenka Zdravkovska,
University of Maryland, USA
Chandos Information
Professional Series
‘The thorough efforts of the author’s quality research,
combined with her experience and knowledge of the
topic, make this a very comprehensive, well-researched
text.’
The Australian Library Journal
Are academic branch libraries going to be
extinct in the near future? In these diffcult
economic times, when collections are digitized
rapidly, is there still a need for a separate unit
within proximity to the department, school,
or college with a subject-based or subject-
specifc collection? Academic Branch Libraries
in Changing Times gives a brief historical
overview of the role of a branch academic
library. It reviews the current situation from a
practitioner’s point of view and suggests solutions
for the future.
CONTENTS
Historical overview of academic branch libraries; Types of
branch libraries; Most common subject branch libraries;
Assessment/review of viability of branch libraries; Future of
academic branch libraries.
230 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 630 2 E-ISBN: 978 1 78063 270 4
Managing Your Library and its
Quality
The ISO 9001 way
Núria Balagué, Universitat Autònoma de
Barcelona, Spain and Jarmo Saarti, University
of Eastern Finland, Finland
Chandos Information Professional Series
This book, divided into two parts, provides an
introduction to the quality management issues
and gives a general overview to the use of ISO
9001 in the library environment. The second
part presents the main features of ISO 9001:2008
with practical comments and examples on how
to implement its clauses in libraries. This book
covers some key ideas about how to approach the
ISO 9001 standard in library terms, or any other
information service unit.
CONTENTS
Part 1 Quality management issues and the use of ISO 9001
in the library environment: Quality approaches; The ISO
standards; Origin and evolution of the ISO 9000 standard;
Which libraries use the ISO 9001 and why. Part 2 Building
your library’s quality management system according to
the ISO 9001 standard: Introduction; Quality management
systems – requirements; Normative reference; Terms and
defnitions; Quality management system; Management
responsibility; Resource management; Product realisation;
Measurement, analysis and improvement; The certifcation
process; Further ideas for improving the quality management
system.
230 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 654 8 E-ISBN: 978 1 78063 279 7
Library leadership and general management
15
Understanding
Librarians
Communication is the
issue
Barbara Hull, Teesside
University, UK
Chandos Information
Professional Series
‘Provides a comprehensive overview of the various
barriers a library professional needs to keep in mind
when dealing with customers.’
The Australian Library Journal
Aimed at professionals and trainee professionals
within the library and information service
(LIS) felds, this book reminds the reader of
the frequently ignored communication-gulf
between the professional and the layman, and
in particular the lack of true communication
between LIS professionals and the user. It focuses
especially on ‘non-standard’ users, such as non-
native speakers or those with some disability.
The author provides accessible examples of good
practice, assesses their degree of success and
suggests further ways to improve performance in
information provision.
CONTENTS
Defning the problem; What are libraries for? Images of
librarians; Psychological barriers; Social class and lack
of education as barriers; Language as a barrier; Lack of
literacy and numeracy skills as a barrier; Information and
communication technology as a barrier; Disability as a
barrier; Clarity of purpose; Evaluation and the value of
systematic research; Librarians as refective practitioners;
Staff development; Self publicise; Breaking down the library
walls: Responding to the needs of the Google generation;
Communication within partnerships at Deakin University
Library: The liaison link; Where are we now?
200 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 615 9 E-ISBN: 978 1 78063 269 8
Project Management in Libraries,
Archives and Museums
Working with government and other
external partners
Julie Carpenter, Education for Change Ltd, UK
Chandos Information Professional Series
‘This book is concise, to the point, and focused directly
on understandable terminology and appropriate charts
and fgures.’
‘Provides a detailed roadmap for novices of project
management in information organizations, especially
managers and administrators, with step-by-step
instructions and numerous illustrations and fgures.’
Collection Building
CONTENTS
What does project management mean? Project planning and
review; Working in project partnerships; Risk management;
Managing human resources within a project; Managing
other project resources; Evaluation and review; Quality
management in projects; Sustainability of projects; Using
information and communication technology in project
management.
226 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 566 4 E-ISBN: 978 1 78063 052 6
The ART of People Management
in Libraries
Tips for managing your most vital resource
James McKinlay, Haines Centre for Strategic
Management and Vicki Williamson, University
of Saskatchewan Library, Canada
Chandos Information Professional Series
‘The authors have produced a practical book that is
current and aspiring library leaders from a variety of
sectors will fnd useful.’
‘A readable and useful book.’
The Australian Library Journal
CONTENTS
The library business is changing – please excuse our dust
during renovations! Human resources: Your most vital resource
– don’t leave it to chance! The rules of the game have
changed; The systems thinking approach: The framework for
developing a human resource management system; Systems
thinking simplifed – four primary concepts; Developing your
people plan – a Systems Thinking approach; Leadership in HR
management practices – the people edge competencies; Ten
critical HR issues within libraries; Epilogue: ‘Just when we
thought things were running smoothly …’.
312 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 423 0 E-ISBN: 978 1 78063 024 3
Practical and Effective
Management of Libraries
Integrating case studies, general
management theory and self-
understanding
Richard Moniz, Jr., Johnson & Wales
University, USA
Chandos Information Professional Series
CONTENTS
History of managerial thought: A brief overview; Psychology
and knowing oneself: How do these affect management
and decision-making? Motivating employees and fostering
diversity; Organizational culture and socialization processes;
Communication; Decision-making and leadership.
158 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 578 7 E-ISBN: 978 1 78063 023 6
Customer Care
A training manual for library staff
Pat Gannon-Leary and Michael McCarthy, Bede
Research & Consultancy, UK
Chandos Information Professional Series
‘This title is recommended for library administrators
and courses in library and information science programs
on public services management and improvement.’
Reference and User Services Quarterly
CONTENTS
Preparation; The introduction; What is customer service?
Who are our customers? The customer service chain;
Communication; Questioning and active listening; Handling
complaints; Dealing with challenging situations; Life
positions and the OK Corral: Being more confdent and
assertive; Suggestions for improvement; Teambuilding; What
are we good at, and what is our future? Action planning;
Wrapping it up; Conclusion.
262 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 570 1 E-ISBN: 978 1 78063 031 1
New Approaches to
E-Reserve
Linking, sharing and
streaming
Ophelia Cheung, Dana
Thomas and Susan Patrick,
Ryerson University, Canada
Chandos Information
Professional Series
CONTENTS
Introduction: How e-reserve responds to a changing user
culture and copes with issues and challenges; Overview of
e-reserve: History and scope; Access and delivery of e-reserve
(1): Blackboard – how resources are integrated within a
course management system; Access and delivery of e-reserve
(2): Creative approaches – how software designed for other
purposes can be adapted or utilized; New digital media
formats: Streamed video; Challenges and issues; Possible
strategies: Collaboration, integration and interaction are the
keystones for survival or expansion of e-reserve service.
224 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 509 1 E-ISBN: 978 1 78063 044 1
Productivity for
Librarians
How to get more done in
less time
Samantha Hines, University
of Montana-Missoula, USA
Chandos Information
Professional Series
‘The real value of the book is its practicality; useful
tips and strategies are provided that can be used
immediately as well as integrated more thoughtfully in
the longer term.’
Journal of the Canadian Health Libraries
Association
CONTENTS
What is productivity? Motivation; Procrastination; Time
Management; Systems of productivity; Managing for
productivity; Sticking with productivity; Resource guide;
Wrapping up.
176 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 567 1 E-ISBN: 978 1 78063 030 4
Managing Change and People in
Libraries
Tinker Massey, Embry-Riddle Aeronautical
University, USA
Chandos Information Professional Series
‘The strength of the work is in the practical examples
and hands-on application of theory… recommend as a
practical guide for managing change in libraries’
The Australian Library Journal
CONTENTS
Basic theories; Management gone wrong; Reconstruction;
Pushing the positive; Changing negatives to positives;
Ebbing stress; Changing change to make a change; Revving
up enthusiasm; Design for longevity; Production – not luck;
Conclusion.
108 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 427 8 E-ISBN: 978 1 78063 016 8
Library leadership and general management
16
Don’t Just Do
Something, Sit There
An introduction to non-
directive coaching
Bob Thomson, University of
Warwick, UK
CONTENTS
What is non-directive coaching? Listening; Questioning; Playing
back; Becoming a capable coach; Directive and non-directive
coaching; Ethical and other issues in coaching; Tools you
might use in coaching; Coaching as a line manager; Metaphor
and clean language; Psychological bases of coaching; The
foundations of a non-directive approach; The inner game of
coaching; Becoming an even more capable coach.
212 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 429 2 E-ISBN: 978 1 78063 206 3
hardback
ISBN: 978 1 84334 430 8
Librarians of Babel
A toolkit for effective communication
Paola de Castro, Istituto Superiore di Sanità,
Italy
Chandos Information Professional Series
CONTENTS
The communication process; What you should know before
writing a paper; The writing process: Technical considerations;
Writing a journal article; Writing a book, a report or a chapter
therein; Writing conference papers and issuing proceedings;
Using illustrations; Citing the work of others: How and why;
Editorial revision; Producing leafets; How to organize a
conference; How to produce effective presentations; How to
produce effective posters; Addressing the media.
156 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 378 3 E-ISBN: 978 1 78063 001 4
A Leadership Primer for New
Librarians
Tools for helping today’s early-career
librarians become tomorrow’s library
leaders
Suzanne Byke, Florida State University and
Dawn Lowe-Wincentsen, Oregon Institute of
Technology, USA
Chandos Information Professional Series
‘I recommend it as an encouraging read for new
librarians, and as an interesting read for their more
established colleagues.’
The Australian Library Journal
CONTENTS
About this book; What you didn’t learn in your LIS program;
Becoming a leader even if you aren’t in a leadership
position; Why follower isn’t a dirty word; Setting yourself
apart; Self-promotion; The next steps; The toolkit.
182 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 419 3 E-ISBN: 978 1 78063 143 1
hardback
ISBN: 978 1 84334 420 9
Strategic Information
Management
A practitioner’s guide
Jela Webb, Consultant, UK
Chandos Information Professional Series
‘…after fnishing the book and absorbing its contents,
my ever expanding knowledge information history was
much richer.’
Legal Information Management
CONTENTS
Strategic awareness; Defning information management;
Information as an asset; Information auditing; Information
management in the organisation; Formulating information
management policy and strategy; Information literacy;
Information management compliance; The role of the chief
information offcer; Concluding remarks.
244 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 376 9 E-ISBN: 978 1 78063 135 6
hardback
ISBN: 978 1 84334 377 6
Joint-Use Libraries
Libraries for the future
Sarah McNicol, University of Central England,
UK
Chandos Information Professional Series
‘It has a good practical feel for professional issues and
practice and is readable and succinct. …well produced,
clearly laid out book.’
New Library World
CONTENTS
What are joint-use libraries? Why a joint-use library? Joint-
use library design; How does a joint-use library operate?
Joint-use libraries and partnerships; Joint-use libraries and
communities; Expanding horizons; How good are joint-use
libraries? (And how do we know?); The future.
254 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 384 4 E-ISBN: 978 1 78063 130 1
hardback
ISBN: 978 1 84334 385 1
Library Management
A case study approach
Ravonne Green, Valdosta State University, USA
Chandos Information Professional Series
CONTENTS
Part 1 The case study as a research tool: Why use the case
study method? Case study basics; Utilizing the case study
approach for program evaluation. Part 2 Valdosta State
University student case studies: Special funding: Use it
or lose it; Employee training; Censorship issues; Hiring
decisions; To terminate or not to terminate, that is the
question; Privacy issues; A question of service: A case study
of a bookmobile incident; Here’s the new library, where are
the staff? Can you teach an old dog new tricks? Conclusion.
176 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 349 3 E-ISBN: 978 1 78063 115 8
hardback
ISBN: 978 1 84334 350 9
The Politics of
Libraries and
Librarianship
Challenges and realities
Edited by Kerry Smith, Curtin
University of Technology,
Australia
Chandos Information
Professional Series
‘…very good examples of demonstrating how copyright
can hinder a productive use of information assets in
developing countries.’
Journal of Librarianship and Information
Science
CONTENTS
Part 1 An international political framework for libraries: An
international political framework for libraries; Intellectual
property – beneft or burden for Africa? The CI study on
copyright and access to knowledge. Part 2 Politics and
funding for libraries: Some international examples: Political
realities and the English public library service; Public
library development in New South Wales; Libraries in the
South Pacifc; Staying alive in a political world: The case of
libraries and information centres in Nigeria; Libraries and
politics – Danish refections and examples; The political
framework for public libraries in the Netherlands. Part 3
Library education: A unifed approach to the teaching of
library studies; Is library course accreditation a political
necessity?
220 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 343 1 E-ISBN: 978 1 78063 139 4
hardback
ISBN: 978 1 84334 344 8
The Academic Research Library
in a Decade of Change
Reg Carr, former head of Bodleian Library,
University of Oxford, UK
Chandos Information Professional Series
‘…a timely and incisive book that should inform
practitioners, students and policy-makers.’
Australian Academic & Research Libraries
‘…I found the book enlightening. …it touches on so
many issues that are of vital interest to librarians in UK
academic research.’
Lesley Dingle, Squire Law Library, UK
CONTENTS
The strategic issues: An overview; Towards the academic
digital library: The role of the Joint Information Systems
Committee; What users want; Case study: Modernising
Oxford’s libraries for the new millennium; Innovation,
cooperation, integration: The defning infuence of the eLib
programme; Working together for strategic advantage:
Research library consortia in the digital age; The past,
present and future of the book; Case study: Library
fundraising in Oxford; Scholarly communications and the
research library in the digital world; The digital data deluge:
The challenge of e-Science; Overcoming transience: Digital
preservation for the long-term future; Case study: The
Bodleian Library from Gutenberg to Google.
256 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 245 8 E-ISBN: 978 1 78063 099 1
hardback
ISBN: 978 1 84334 246 5
Library leadership and general management
17
Acquisitions Go
Global
An introduction to library
collection management in
the 21st century
Jim Agee, University of
Northern Colorado, USA
Chandos Information
Professional Series
‘…a text that is highly readable and useful at the same
time. The book is exactly what it claims.’
Information Research
CONTENTS
Campus and community; Collection evaluation; Selection of
materials; Collection management; Financial considerations;
Book chain development; Vendor assessment; Speculations
about the future.
152 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 326 4 E-ISBN: 978 1 78063 104 2
hardback
ISBN: 978 1 84334 327 1
A Comprehensive Library Staff
Training Programme in the
Information Age
Aileen Wood, Consultant, UK
Chandos Information Professional Series
‘The book is well researched and draws on the author’s
wide experience.’
Karen Gray, Lawrence Graham LLP
CONTENTS
LIS competencies and skills; Training needs analysis;
Performance appraisal; Curriculum vitae and interviewing
tips; Learning styles; Developing courses; Selected course
examples; Informal non-conventional training techniques;
Facilitation; Academic, professional and vocational learning;
Conclusion.
376 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 118 5 E-ISBN: 978 1 78063 106 6
hardback
ISBN: 978 1 84334 119 2
Collection Management
A concise Introduction
John Kennedy
Topics in Australasian Library and Information
Studies No. 26
CONTENTS
The changing collection management environment;
Formulating policy - the written collection development
policy and alternative approaches; Selection of hardcopy
and digital materials; Acquisitions and licensing; Evaluating
the hardcopy and digital collection; Preservation and
deselection; Cooperation in collection management; The
future of collection management.
192 pages 250 x 174mm (7 x 10) paperback 2006
ISBN: 978 1 876938 13 0 E-ISBN: 978 1 78063 414 2
Interlending and Document
Supply in Britain Today
Edited by Jean Bradford and Jenny Brine,
University of Bristol, UK
Chandos Information Professional Series
CONTENTS
The history of interlending and document supply in the
UK; The British Library and document supply services; Co-
operation in interlending and document supply; Professional
networking; Interlending and document supply in different
settings; Interlending and document supply: Different sorts
of materials; Management systems for interlending and
document supply; Delivery in interlending and document
supply; The interlending and document supply department;
Copyright; International borrowing and lending; A look at
the future.
192 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 140 6 E-ISBN: 978 1 78063 086 1
hardback
ISBN: 978 1 84334 188 8
Solving Management Problems in
Information Services
Christine Urquhart, University of Wales
Aberystwyth, UK
Chandos Information Professional Series
CONTENTS
Performance measurement; Cooperation and collaboration;
The Pareto rule and the problems of user satisfaction;
Impact and cost evaluation; Information and uncertainty;
Forecasting and simulation; Conclusion.
144 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 136 9 E-ISBN: 978 1 78063 085 4
hardback
ISBN: 978 1 84334 184 0
The Culture of Evaluation in
Library and Information Services
John Crawford, Glasgow Caledonian
University, UK
Chandos Information Professional Series
‘…a useful resource in all library and information
management programes.’
‘I recommend it to libraries with any interest in
evaluation.’
Electronic Journal
CONTENTS
Overviewing the history of evaluation in library and
information services; Reasons for and factors in evaluation;
How survey and evaluation work is done; General satisfaction
survey instruments; Parallel cultures of evaluation in higher
education; Current and recent research in evaluation of
library and information services; The evaluation of electronic
information services; The challenge of information literacy
and an afterword.
204 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 101 7 E-ISBN: 978 1 78063 084 7
hardback
ISBN: 978 1 84334 102 4
Characteristics of
the Successful 21st
Century Information
Professional
Dennie Heye, Shell
Exploration and Production,
The Netherlands
Chandos Information
Professional Series
180 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 145 1 E-ISBN: 978 1 78063 087 8
hardback
ISBN: 978 1 84334 197 0
The Strategic
Management of
Technology
A guide for library and
information services
David Baker, University of St
Mark & St John, UK
Chandos Information
Professional Series
‘…provides a useful overview of the topic for library and
information managers.’
Australian Library and Information
Association
330 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 041 6 E-ISBN: 978 1 78063 065 6
hardback
ISBN: 978 1 84334 042 3
Australian Library Supervision
and Management
2nd edition
Roy Sanders
Topics in Australasian Library and Information
Studies No. 21
266 pages 250 x 174mm (7 x 10) paperback 2004
ISBN: 978 1 876938 30 7 E-ISBN: 978 1 78063 418 0
The Role of the Legal
Information Offcer
Trevor Harvey, Clifford Chance, UK
Chandos Information Professional Series
204 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 047 8 E-ISBN: 978 1 78063 057 1
hardback
ISBN: 978 1 84334 048 5
Library leadership and general management
18
QUALITY MANAGEMENT,
MARKETING AND DESIGN
Library Instruction
Design
Learning from Google and
Apple
Di Su, City University of New
York, USA
Chandos Information
Professional Series
Inspired by Google’s and Apple’s success, Library
Instruction Design details how library instruction
program design may learn from the philosophy of
product design in the business world. In designing
library instruction, a Google-philosophy approach
teaches what the user wants to know while an
Apple-philosophy approach teaches what the
librarian thinks the user needs to learn. These
two design philosophies aim at different teaching
objectives refecting library and information
science education in modern society.
CONTENTS
Part 1 Library instruction. Part 2 Philosophy of library
instruction design. Part 3 Design philosophy from different
angles. Part 4 Applying Google’s model. Part 5 Applying
Apple’s model.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 741 5 E-ISBN: 978 1 78063 407 4
NEW
A New Paradigm of Library and
Information Services Marketing
Dinesh Gupta, Vardhaman Mahaveer Open
University, India
Chandos Information Professional Series
This book reviews marketing library and
information services with a new perspective, and
is written against the backdrop of the changing
approaches to the marketing of library and
information services over the last four decades.
It provides LIS managers, teachers and students
at all levels with the necessary principles,
approaches for understanding customers and
their needs, information about the available
resources and services and motivational
techniques to use these resources and services
to satisfy their customers’ needs. The book looks
at marketing not from the traditional hard sell
approach, but with a soft approach, signifying the
potentials of marketing in library and information
services.
CONTENTS
Marketing concepts in library and information centres;
Marketing strategies in library and information services;
Customer centred marketing; Developing library
professionals; Future of LIS marketing.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 663 0 E-ISBN: 978 1 78063 314 5
The Preservation
and Protection of
Library Collections
A practical guide to
microbiological controls
Bogdan Zerek, National
Library of Poland, Poland
Chandos Information Professional Series
Preservation involves a complex of activities
including climate, air-quality, and surface
control, as well as microbiological control, which
is a key part of preserving and protecting library
collections. The Preservation and Protection of
Library Collections examines microbiological
control for preservation of library and archival
collections. A supporting tool for conservators,
this title should be integrated into conservation
and preservation policy. The book comprises nine
sections that cover three aspects: microbiology,
surveying, and the response required.
CONTENTS
The nature of the library collections; Physical and chemicals
factors - impact on microbiological issues; Biological factors;
Methods of the microbiological control of the air; Methods
of the microbiological control of the objects; Methods of
disinfection of the objects; Methods of microbiological
control and evaluation of the collections; Disaster response;
Vocabulary; Appendices; Literature and references.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 759 0 E-ISBN: 978 1 78063 440 1
NEW
Customer Service in Academic
Libraries
Stephen Mossop, University of Exeter, UK
Chandos Information Professional Series
The term ‘customer service’ is not new to the
academic library community. Academic libraries
exist to serve the needs of their community, and
hence customer service is essential. However,
the term can be applied in a variety of ways,
from a thin veneer of politeness, to an all-
encompassing ethic focussing organizational
and individual attention on understanding and
meeting the needs of the customer. Customer
Service in Academic Libraries draws on practical
experience to explore the concept, nature, and
benefts of an organizational culture based upon
the principles and practices of customer service,
in its fullest sense.
CONTENTS
More than words; Promises, promises; Developing your
people; Measuring impact; Keeping it sharp; Case studies:
Practical examples from practicing professionals.
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 758 3 E-ISBN: 978 1 78063 439 5
Service Science and the
Information Professional
Yvonne de Grandbois, Geneva School of
Management, Switzerland
Chandos Information Professional Series
Service science is a new trans-disciplinary feld
that touches on subjects such as computer
science, engineering, management, business,
and the social and cognitive sciences. This book
demonstrates to information professionals in all
sectors that this new discipline exists and why
it is relevant to them. It has emerged as we
transition to a service and information-based
economy, and libraries will deal with both
information and services.
CONTENTS
Service, systems and science; The shift to a knowledge
economy; Synergies between service science and the
information sector; Service science for a smarter planet;
Interview with Jim Spohrer.
200 pages 234 x 156mm (6 x 9) paperback Q1 2014
ISBN: 978 1 84334 649 4 E-ISBN: 978 1 78063 313 8
Meeting the Needs
of Student Users in
Academic Libraries
Reaching across the great
divide
Michele Crump and LeiLani
Freund, University of Florida,
USA
Chandos Information Professional Series
Meeting the Needs of Student Users in Academic
Libraries surveys and evaluates the current
practice of learning commons and research
services within the academic library community
in order to determine if these learning spaces
are functioning as intended. To evaluate their
fndings, the authors examine the measurement
tools that libraries have used to evaluate
usage and satisfaction, including contemporary
anthropological studies that provide a more
detailed view of the student’s approach to
research. The book takes a candid look at these
redesigns and asks if improvements have lived
up to expectations of increased service and user
satisfaction. Are librarians using these fndings to
inform the evolution and implementation of new
service models, or have they simply put a new
shade of lipstick on the pig?
CONTENTS
Introduction: The divide as we see it; Services in the
information commons; A post-occupancy look at library
building renovations: Meeting the needs of the 21st century
users; Assess to cultivate your own library; Millennials and
technology: Putting suppositions to the test in an academic
library; We asked and they told us: Survey x 2; Conclusion:
Reaching across the divide.
222 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 684 5 E-ISBN: 978 1 78063 323 7
Quality management, marketing and design
NEW NEW
NEW
19
Universal Design
A practical guide to
creating and re-creating
interiors of academic
libraries for teaching,
learning, and research
Gail Staines, Saint Louis
University, USA
Chandos Information
Professional Series
Universal Design provides practitioners, graduate
students and other professionals interested in
obtaining practical advice on how to effectively
create and re-create interiors of academic
libraries for teaching, learning and research. The
book flls the need for current information about
how to effectively design and re-design academic
library spaces to meet the ever-changing needs
for today’s and tomorrow’s students, faculties
and researchers.
CONTENTS
Why interior design matters; Creating user-centered
spaces in academic libraries; Universally-friendly spaces;
Universal design of learning spaces; Potential collaborations;
Transforming spaces through the use of vignettes;
Conclusion.
176 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 633 3 E-ISBN: 978 1 78063 307 7
An Evaluation of the
Benefts and Value
of Libraries
Viveca Nyström, Consultant
and Linnéa Sjögren, Chalmers
University of Technology,
Sweden
Chandos Information
Professional Series
An Evaluation of the Benefts and Value of
Libraries provides guidance on how to evaluate
libraries and contains many useful examples
of methods that can be used throughout this
process. There is substantial focus on the
importance of goals and objectives, along with
advice on strategies that can be used in the case
of libraries that may not be well resourced for
conducting surveys. The text will be useful as a
handbook, and does not assume prior knowledge
of fnance or economics. A guide on how to
conduct a cost-beneft analysis on library services
and a discussion on how to use scenario analysis
and the persona method is provided, as are
examples of customer surveys, for users and non-
users alike.
CONTENTS
What is beneft assessment? Libraries and the surrounding
world; Goals, mission statements and methods; Financial
beneft assessment; Cost-beneft analysis of one-time
investments; Customer surveys; Persona method; The
balanced scorecard.
200 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 686 9 E-ISBN: 978 1 78063 293 3
Managing Your Library and its
Quality
The ISO 9001 way
Núria Balagué, Universitat Autònoma de
Barcelona, Spain and Jarmo Saarti, University
of Eastern Finland, Finland
Chandos Information Professional Series
This book, divided into two parts, provides an
introduction to the quality management issues
and gives a general overview to the use of ISO
9001 in the library environment. The second
part presents the main features of ISO 9001:2008
with practical comments and examples on how
to implement its clauses in libraries. Whether
in the public or in the private sector, libraries
can be seen as service organisations: they act
in very dynamic environments where users are
increasingly demanding new types of services.
Thus the adoption of a quality management
system helps each library in meeting the needs of
the customers.
CONTENTS
Part 1 Quality management issues and the use of ISO 9001
in the library environment: Quality approaches; The ISO
standards; Origin and evolution of the ISO 9000 standard;
Which libraries use the ISO 9001 and why. Part 2 Building
your library’s quality management system according to
the ISO 9001 standard: Introduction; Quality management
systems – requirements; Normative reference; Terms and
defnitions; Quality management system; Management
responsibility; Resource management; Product realisation;
Measurement, analysis and improvement; The certifcation
process; Further ideas for improving the quality management
system.
230 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 654 8 E-ISBN: 978 1 78063 279 7
Qualitative Research and the
Modern Library
Valeda Dent Goodman, Long Island University,
USA
Chandos Information Professional Series
Qualitative Research and the Modern Library
examines the present-day role and provides
suggestions for areas that might be suited
to this type of research for the purposes of
evaluation. The author discusses how the results
from such research might be applied, and the
overall impact of using this type of research
to inform development of a more user-centred
organisation.
CONTENTS
A brief overview of qualitative research; Examples of
qualitative research in non-library settings; Ethnographic
research practices in library settings; Eyes wide open:
Using trends, professional literature, and users to create
a research canvas in libraries; Inside the mind of the user:
Qualitative approaches to understanding user experience
in library settings; Narrowing the feld: Using qualitative
approaches to explore specifc areas of interest; What
about us? Using qualitative methods to explore the library
as workplace; A place in the world: Qualitative research
as a way to study global libraries; Learning more about
qualitative research; Qualitative research as a way to
explore change in the modern world.
208 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 644 9 E-ISBN: 978 1 78063 268 1
Knowledge
Management for
Sales and Marketing
A practitioner’s guide
Tom Young and Nick Milton,
Knoco Ltd, UK
‘Offers a straightforward and easy-to-grasp overview of
a complex subject.’
Managing Information
While this book is primarily aimed at those who
are involved in Knowledge Management (KM)
or have recently been appointed to deliver
KM in sales and marketing environments, it is
also highly relevant to those engaged in the
management or delivery of sales and marketing
activities. The book presents models to assist
the reader to understand how knowledge can be
applied and reused within sales and marketing
processes, leading to an enhanced win rate.
CONTENTS
Principles of knowledge management; The sales and
marketing context; Knowledge management processes in
sales, bidding and marketing; Communities in sales and
marketing; Technology; Knowledge management roles;
Culture and governance; Case study from British Telecom:
Supporting a distributed sales force; Case study from Mars,
Inc.: Knowledge management in sales and marketing; Case
study from Ordnance Survey: Social networking and the
transfer of knowledge within supply chain management;
Setting up a knowledge management framework for sales,
marketing and bidding.
196 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 604 3 E-ISBN: 978 1 78063 264 3
Facelifts for Special Libraries
A practical guide to revitalizing diverse
physical and digital spaces
Dawn Bassett, Canadian Grain Commission,
Jenny Fry, Surrey Public Library and Brooke
Ballantyne-Scott, British Columbia Mental
Health and Addiction Services, Canada
Chandos Information Professional Series
‘With this book to hand, a novice in space renovation
can tackle any library renovation project with
confdence’
Australian Library Journal
This book provides solo-librarians or special
library managers with practical advice as to
revitalize their libraries both in the physical
space and the digital space. The book uses
case studies, surveys and literature review to
provide practical, innovative and evidence-based
information to help special librarians develop
information centres that will remain relevant to
their organizations.
CONTENTS
Prepare; Build a great project team; Plan your project;
Develop a layout; Interior design basics; Revitalising your
digital environment; Project completion and fnal thoughts.
180 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 591 6 E-ISBN: 978 1 78063 042 7
Quality management, marketing and design
20
Leadership and
Management of
Quality in Higher
Education
Edited by Chenicheri Sid
Nair, University of Western
Australia, Len Webster,
Monash University, Australia
and Patricie Mertova, University of Oxford, UK
Chandos Learning and Teaching Series No. 4
CONTENTS
Part 1 Overview: Growth of the quality movement in
higher education. Part 2 Leadership of quality in higher
education: Initiative-based quality development and the
role of distributed leadership; A leadership model for higher
education quality; A framework for engaging leadership
in higher education quality systems. Part 3 Approaches
of managers to quality in higher education: Quality
management in higher education: A comparative study of
the United Kingdom, The Netherlands and Finland; Towards
a culture of quality in South African higher education. Part 4
Auditing quality in higher education: Auditors’ perspectives
on quality in higher education. Part 5 Academic development
and quality in higher education: Academic development
as change leadership in higher education; Quality in the
transitional process of establishing political science as a new
discipline in Czech higher education (post 1989); Academic
development and quality in Oman: Mapping the terrain. Part
6 Resources and trends in higher education quality: New
directions in quality management; Dubai’s Free Zone model
for leadership in the external quality assurance of higher
education; Trends in quality development.
246 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 576 3 E-ISBN: 978 1 78063 037 3
Surviving the Future
Academic libraries, quality
and assessment
Gail Munde, East Carolina
University and Kenneth
Marks, Consultant, Retired
Dean of Libraries, University
of Nevada, USA
Chandos Information
Professional Series
‘An invaluable and thought provoking text for managers
and librarians seeking solutions for survival’
The Australian Library Journal
CONTENTS
Quality, assessment and evaluation; Creating a culture of
assessment; Frameworks for quality improvement; Strategic
planning, the Balanced Scorecard and benchmarking;
Performance indicators; The library’s role in successful
faculty research and teaching; The library’s role in
successful postgraduate and professional education; The
library’s role in the success of undergraduate students; User
satisfaction as a quality indicator; Using group norms and
peer comparisons as contexts for quality; Toward surviving
the future.
218 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 477 3 E-ISBN: 978 1 78063 003 8
Library Performance
and Service
Competition
Developing strategic
responses
Larry Nash White, East
Carolina University
Department of Library
Science and Instructional Technology, USA
Chandos Information Professional Series
CONTENTS
How long have we been counting things? An overview
of library service performance assessment; Aligning the
performance assessment process; A concise overview of
current library service competition; Know things frst:
Identifying strategic information needs; ‘Knowns’ are really
verbs: Using innovation to transform the ‘knowns’ into
potential strategic responses; Improving potential strategic
responses through access, accountability and alignment;
Wash. Rinse. Repeat. Strategic responses are an on going
process.
152 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 314 1 E-ISBN: 978 1 78063 126 4
hardback
ISBN: 978 1 84334 315 8
Marketing the Best Deal in Town
Your library
Nancy Rossiter, Jacksonville University, USA
Chandos Information Professional Series
‘…a logical structure and additions such as case studies,
exercises and suggestions for further reading.’
The Electronic Library
CONTENTS
Why market libraries? The language of marketing; Innovation
101; Trends; Purple cows, free prizes, and Moogle, oh my!
Finding the $$$; Market research; Branding; Buzz; Marketing
to women; Marketing to millenials; Marketing yourself.
236 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 305 9 E-ISBN: 978 1 78063 127 1
hardback
ISBN: 978 1 84334 306 6
A Short-cut to Marketing The
Library
Zuzana Helinsky, Consultant
Chandos Information Professional Series
CONTENTS
Why is marketing so important? Marketing tools; Marketing
in practice; Who else can help us? Publishers’ marketing
suggestions; Conclusion.
108 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 425 4 E-ISBN: 978 1 78063 132 5
hardback
ISBN: 978 1 84334 426 1
Evidence-Based
Librarianship
Case studies and active
learning exercises
Edited by Elizabeth Connor,
The Citadel, the military
college of South Carolina,
USA
Chandos Information Professional Series
‘…for anyone wishing to extend their understanding of
EBL.’
Barbara Frame, Dunedin Public Libraries
‘…it will be useful as a complementary source of case
studies and learning exercises’
Information Research
208 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 299 1 E-ISBN: 978 1 78063 108 0
hardback
ISBN: 978 1 84334 300 4
The Other 51 Weeks
A marketing handbook for librarians
Lee Welch
Topics in Australasian Library and Information
Studies No. 25
120 pages 250 x 174mm (7 x 10) paperback 2006
ISBN: 978 1 876938 90 1 E-ISBN: 978 1 78063 413 5
The Culture of Evaluation in
Library and Information Services
John Crawford, Glasgow Caledonian
University, UK
Chandos Information Professional Series
‘…a useful resource in all library and information
management programes.’
Electronic Journal
204 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 101 7 E-ISBN: 978 1 78063 084 7
hardback
ISBN: 978 1 84334 102 4
Interlending and Document
Supply in Britain Today
Edited by Jean Bradford and Jenny Brine,
University of Bristol, UK
Chandos Information Professional Series
192 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 140 6 E-ISBN: 978 1 78063 086 1
hardback
ISBN: 978 1 84334 188 8
Quality management, marketing and design
21
PERSONAL AND STAFF
DEVELOPMENT
Customer Service in Academic
Libraries
Stephen Mossop, University of Exeter, UK
Chandos Information Professional Series
The term ‘customer service’ is not new to the
academic library community. Academic libraries
exist to serve the needs of their community, and
hence customer service is essential. However,
the term can be applied in a variety of ways,
from a thin veneer of politeness, to an all-
encompassing ethic focussing organizational
and individual attention on understanding and
meeting the needs of the customer. Customer
Service in Academic Libraries draws on practical
experience to explore the concept, nature, and
benefts of an organizational culture based upon
the principles and practices of customer service,
in its fullest sense.
CONTENTS
More than words; Promises, promises; Developing your
people; Measuring impact; Keeping it sharp; Case studies:
Practical examples from practicing professionals.
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 758 3 E-ISBN: 978 1 78063 439 5
NEW
Academic Librarianship,
Publishing, and the Tenure Track
Creative strategies for scholarly success
Karl Madden, City University of New York, USA
Chandos Information Professional Series
The publishing process is critical to the tenure
track for academic librarians. Creativity and
passion are essential components in the quest
for reappointment and promotion. Academic
Librarianship, Publishing, and the Tenure Track
provides a strategy for academic librarian faculty
productivity in conferences, journal articles, and
book chapters, in support of reappointment and
promotion, including the personal experiences of
the author. It presents the author’s systematic
approach, built upon the development of
passionate creativity and social networking.
The creative process is examined and applied to
productivity, following a proven chronology.
CONTENTS
Academic writing as a creative art; The tenure track:
Publish or perish; Academic librarians, the MLS and PhD;
LIS research: Subject-specifc, LIS-related; Quantifcation/
qualifcation: Empirical and general-review; The process:
Abstract, paper, presentation, journal proposal, submission,
peer-review, editing; Application for tenure: The portfolio;
International contexts.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 706 4 E-ISBN: 978 1 78063 372 5
Managing Burnout in
the Workplace
A guide for information
professionals
Nancy McCormack, Queen’s
University and Catherine
Cotter, University of New
Brunswick, Canada
Chandos Information Professional Series
Managing Burnout in the Workplace concentrates
on the problem of burnout, what it is and how
it differs from chronic stress, low morale, and
depression. The book addresses burnout from
psychological, legal, and human resources
perspectives. The chapters also cover how
burnout is defned, symptom recognition,
managing and overcoming burnout and how
to avoid career derailment while coping with
burnout.
CONTENTS
What is burnout? Factors contributing to burnout; Burnout
and information professionals: How we got this way; Are
information professionals burned out? Research and opinion;
How burnout is measured in the workplace; Burnout: The
legal perspective; Gender, burnout and work- related stress;
Symptom recognition and preventing burnout; Managing and
overcoming burnout.
224 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 734 7 E-ISBN: 978 1 78063 400 5
NEW
Exploring Education For Digital
Librarians
Meaning, modes and models
Susan Myburgh, Independent researcher,
Australia and Italy and Anna Maria Tammaro,
University of Parma, Italy
Chandos Information Professional Series
Exploring Education For Digital Librarians provides
a fresh and new perspective on the discipline and
profession of Library and Information Science
(LIS), with focus on preparing students for
their careers as digital librarians who will deal
with the present and future virtual information
environments. An exploration of the knowledge
base and possible theoretical construction for
the academic discipline, as well as a delineation
of the competencies for praxis of the profession,
suggest a model that could be used internationally
to prepare digital librarians for their future
professional information careers. This text offers
an informative and forward thinking overview of
the library and i-School situation.
CONTENTS
Regeneration of the second oldest profession; The infuence
of the current context; Previous research on education
for DLs; First things fourth; Purposeful digital librarians;
No theory, no discipline = no profession; Constructing
a theoretical framework; Designing curricula; Aims and
outcomes; Pedagogies and teaching methods; Content and
structure; A bright future.
334 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 659 3 E-ISBN: 978 1 78063 300 8
Workplace Culture
in Academic
Libraries
The early 21st Century
Edited by Kelly Blessinger
and Paul Hrycaj, Louisiana
State University, USA
Chandos Information Professional Series
Workplace culture refers to conditions that
collectively infuence the work atmosphere.
These can include policies, norms, and unwritten
standards for behavior. This book focuses on
various aspects of workplace culture in academic
libraries from the practitioners’ viewpoint, as
opposed to that of the theoretician. The book
asks the following questions: What conditions
contribute to an excellent academic library work
environment? What helps to make a particular
academic library a great place to work? Articles
focus on actual programs while placing the
discussion in a scholarly context. The book is
structured into 14 chapters, covering various
aspects of workplace culture in academic
libraries, including: overview of workplace
culture, assessment, recruitment, acclimation
for new librarians, workforce diversity, physical
environment, staff morale, interaction between
departments, tenure track/academic culture,
mentoring/coaching, generational differences,
motivation/incentives, complaints/confict
management, and organizational transparency.
CONTENTS
Part 1 Overview of workplace culture: Organizational culture
and leadership: Exploring perceptions and relationships;
Building on our strengths: Working towards a preferred
workplace culture; Organizational culture and administrative
change: A case study at a metropolitan academic library.
Part 2 Assessment: Organizational climate assessment and
improvement planning. Part 3 Acclimation for new librarians:
Helping new librarians fnd success and satisfaction in
the academic library. Part 4 Workforce diversity: Beyond
diversity: Moving towards inclusive work environments;
Cultural competencies in authentic leadership; Diversity and
sensitivity in the workplace: Understanding Asian Pacifc
American staff. Part 5 Physical environment: Challenges
of redesigning staff work space; All integration is local:
Merging cultures in an academic library; Promoting and
enabling civility in the academic library. Part 6 Staff morale/
Interpersonal: Building staff morale and creating a positive
workplace. Part 7 Interaction between departments:
Interdepartmental communication in academic libraries;
Interaction between departments: Strategies for improving
interdepartmental collaboration through communication.
Part 8 Tenure track/academic culture: No middle ground?
Perceptions and realities of the distinctions between
tenured librarians and their professional colleagues. Part
9 Mentoring/coaching: Mentoring in academic libraries;
How transformational leadership translates into recognized
excellence in academic libraries. Part 10 Generational
differences: Generations at work: What we can learn from
each other. Part 11 Motivation/incentives: Staff motivation
at a university library: Use of intrinsic motivation at
Western Carolina University. Part 12 Confict management:
Managing confict and incivility in academic libraries. Part
13 Transparent organization: The transparent organization:
Keeping staff in the loop.
388 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 702 6 E-ISBN: 978 1 78063 368 8
Personal and staff development
NEW NEW
NEW
22
Scholarly Information Search
in the Networked Academic
Learning Environment
LiLi Li, Georgia Southern University, USA
Chandos Information Professional Series
Scholarly Information Search in the Networked
Academic Learning Environment is a practical
guide for students determined to improve their
academic performance and career development
in the digital age. Also written with academic
instructors and librarians in mind who need to
show their students how to access and search
academic and scholarly information resources
and services, the book also serves as a reference
guide for those determined to promote
information literacy programs.
CONTENTS
Part 1 Understanding information and information literacy:
Information in the digital age; Information literacy in
the networked academic learning environment. Part 2
Academic information delivery in the networked world:
Information networks in academic learning environments;
Information delivery in academic learning environments.
Part 3 Information search in the academic world: Academic
information literature and sources; Academic information
search: Strategies, methods and tools; Search information in
academic libraries; Using information ethically and legally.
Part 4 Academic information search in the future; Evolving
academic libraries in the future; Academic information
search in the future. Part 5 Making a success in the future:
Making a success in the academic world; Making a success in
the real competitive world.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 763 7 E-ISBN: 978 1 78063 444 9
Not Your Ordinary Librarian
Debunking the popular perceptions of
librarians
Ashanti White, University of North Carolina at
Greensboro, USA
Chandos Information Professional Series
When you picture a librarian, what do you
imagine? An old white woman with glasses and
a prudish disposition? That is the image that
many people conjure up when asked to picture
a librarian; with 82 per cent of the professional
force being female and the average age of a
librarian at 45, coupled with popular stereotypical
images, it is diffcult to dispute the perceptions.
But there is more to librarians than meets the
eye. This book will explore the origin of the image
and popular media images of the librarian, in
addition to the effects of the stereotype, and the
challenges to the perception of librarians today.
CONTENTS
In the beginning: The origin of librarian stereotypes;
Hollywood love affair: The librarian in American flm;
Heroes, vigilantes, and rock stars: The librarian on
television; Not your ordinary library: The librarian in
literature; How true are the perceptions?: Examining the
common librarian; Diverging images: The sexy, author, and
friendly librarian; The end of stereotypes: A new beginning.
228 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 670 8 E-ISBN: 978 1 78063 296 4
New Directions for
Academic Liaison
Librarians
Alice Crawford, University of
St Andrews Library, UK
Chandos Information
Professional Series
Aimed at practitioners and students of
librarianship, this book is about interesting
and unusual practical projects currently being
run by academic liaison librarians. It shows
how liaison librarians can extend their roles
beyond the established one of information
literacy teaching and showcases areas in which
they can engage in collaborative ventures with
academic and administrative staff. Designed to
excite and inspire, New Directions for Academic
Liaison Librarians demonstrates the potential
of the liaison role and emphasises the need for
fexibility, imagination and initiative in those who
hold these posts.
CONTENTS
Liaison in the wider world: A medical librarian in Malawi;
Liaison and bibliometric support: The UK Research
Assessment Exercise; Liaison and virtual worlds; Liaison and
digital scholarship; Liaison and open access journals; Liaison
and community outreach: A Friends of the Library Group;
Liaison and library buildings.
176 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 569 5 E-ISBN: 978 1 78063 304 6
Managing
Intellectual Capital
in Libraries
Beyond the balance sheet
Petros Kostagiolas, Ionian
University, Greece
Chandos Information
Professional Series
Aimed at library practitioners and academics
of all levels, Managing Intellectual Capital
in Libraries explores the exciting area of
intellectual capital management in libraries.
The book provides guidelines, methods and
techniques for managing intellectual capital in a
library environment. Analysis is accompanied by
examples and case studies for intellectual capital
utilization in libraries. New knowledge and
skills are a prerequisite for library management
practitioners and researchers in order to fully
realize intellectual capital.
CONTENTS
Libraries in the knowledge economy: Introducing intellectual
capital concepts; Libraries’ Worlds of Production and
intellectual capital utilization; Identifying and categorizing
intellectual capital in libraries; Measuring libraries’
intellectual capital; Financial valuation and reporting of
intellectual capital in libraries; Survival analysis for libraries’
intellectual capital resources; Putting it all together:
Summary and fnal thoughts for further research.
240 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 678 4 E-ISBN: 978 1 78063 315 2
Leadership in
Libraries
A focus on ethnic-minority
librarians
Maha Kumaran, University of
Saskatchewan, Canada
Chandos Information
Professional Series
‘Highly recommended for its contribution to our
understanding of an important aspect of the
information profession.’
The Australian Library Journal
Aimed at librarians interested in leadership,
this book focuses on ethnic minority librarians
living in predominantly Caucasian cultures and
their efforts to become a leader. It also provides
non-minority librarians with an understanding of
cross-cultural leadership. This books discusses
leadership in various felds, provides examples
of successful minority leaders in different felds
and statistical data on minorities and librarians in
various countries, and probes a variety of library
school programs and their efforts to develop
leadership skills in librarians in general and in
minority librarians.
CONTENTS
Leadership as defned by culture, profession and gender;
Managers and leaders; Leadership styles; Leadership skills;
Leadership in school, public and academic libraries in the US,
the UK, Canada and Australia; Conclusion.
212 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 658 6 E-ISBN: 978 1 78063 308 4
Understanding Librarians
Communication is the issue
Barbara Hull, Teesside University, UK
Chandos Information Professional Series
‘Hull provides a well-researched argument, which
is anchored in evidence. While written mainly from
an academic library perspective, the themes remain
relevant to all libraries.’
The Australian Library Journal
Aimed at professionals and trainee professionals
within the library and information service
(LIS) felds, this book reminds the reader of
the frequently ignored communication-gulf
between the professional and the layman, and
in particular the lack of true communication
between LIS professionals and the user. It focuses
especially on ‘non-standard’ users, such as non-
native speakers or those with some disability.
CONTENTS
Defning the problem; What are libraries for? Images of
librarians; Psychological barriers; Social class and lack
of education as barriers; Language as a barrier; Lack of
literacy and numeracy skills as a barrier; Information and
communication technology as a barrier; Disability as a
barrier; Clarity of purpose; Evaluation and the value of
systematic research; Librarians as refective practitioners;
Staff development; Self publicise; Breaking down the library
walls: Responding to the needs of the Google generation;
Communication within partnerships at Deakin University
Library: The liaison link; Where are we now?
200 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 615 9 E-ISBN: 978 1 78063 269 8
Personal and staff development
NEW
23
Recovery, Reframing, and
Renewal
Surviving an information science career
crisis in a time of change
Oliver Cutshaw, Chicago School of Professional
Psychology, USA
Chandos Information Professional Series
‘Every librarian should read this optimistic, practical,
honest and insightful, easy-to-read, and highly relevant
guide.’
Australian Library Journal
This book examines the diffculties confronting
information professionals who, due to fnancial
downturns, technological change, or personal
crises, are forced to re-evaluate their career
options.
CONTENTS
Introduction to the parameters of career renewal; Career
recovery: A case study of my personal job search; No job,
no way: Librarians are often unprepared for voluntary
and involuntary career changes; First you grieve: Job loss,
job stagnation, and job burnout in an age of transition;
Re-envisioning your career: A new look at yourself and your
skills; Reframing your skills and search strategies: Preparing
for the job search and looking at your professional goals with
a fresh and realistic approach; New résumé, new interview
skills, but the road can still be bumpy: Preparing for the
job search and practicing the survival skills needed for
success; You got your job! Hurray! But now what? How can
our professional organizations and graduate schools build a
better professional support system? Conclusions: Recovery,
reframing, and renewal are a matter of interpretation.
168 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 632 6 E-ISBN: 978 1 78063 272 8
The Information and Knowledge
Professional’s Career Handbook
Defne and create your success
Ulla de Stricker, de Stricker Associates,
Canada and Jill Hurst-Wahl, School of
Information Studies, Syracuse University, USA
Chandos Information Professional Series
‘An excellent resource and is applicable to other
professions.’
Journal of Academic Librarianship
The defnitive guide to developing and managing
a successful career in the information profession.
The book gives the reader a set of tools and
techniques to secure a stronger career, build an
effective brand and succeed as professionals.
CONTENTS
Introduction: An invitation; An opaque profession: Special
challenges; Knowing who you are: Your ‘work personality’
and your ‘best ft’; Developing your brand: The professional
image; Looking for a job: Tips and tricks; Creating your
story: Crafting a compelling resume; Knowing where you
want to go: Plan… but let chance have a chance!; Navigating
organizational culture: Understanding politics; Winning
support: ‘Selling’ proposals with the business case approach;
Making the leap to a managerial role: Being the boss;
Resilience at work: Coping when things get tough; About the
money; Passing it on: Collegial support or mentoring; Our
colleagues speak: Career snapshots; Jill and Ulla speak: Our
professional journeys; Epilogue; Resources.
294 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 608 1 E-ISBN: 978 1 78063 055 7
Diversity
Programming
and Outreach for
Academic Libraries
Kathleen Hanna, Mindy
Cooper and Robin Crumrin,
Indiana University – Purdue
University Indianapolis, USA
Chandos Information Professional Series
‘…this book can stimulate ideas of how libraries of
all types may contribute proactively to community
outreach.’
The Australian Library Journal
This book outlines issues surrounding diversity
among students, faculty, and staff and how
one urban university library is working to
embrace and celebrate the diversity found
in its building, on campus, and in the local
community. This book illustrates how universities
are uniquely situated to engage students in
discussions about diversity and how academic
libraries in particular can facilitate and ease
these discussions. Diversity Programming
and Outreach for Academic Libraries details
anecdotal experiences, and provides practical
suggestions for developing diversity programs and
forming collaborations with other campus units,
regardless of size, staff, or focus of the academic
library.
CONTENTS
Introduction to diversity in academic libraries; Creating a
diversity council; Institutionalizing student involvement in
library initiatives; Examples of diversity programming and
outreach; Building bridges: Developing the International
Newsroom; Sharing the wealth: Other library departments
and diversity initiatives; Assessing programming and
outreach; Challenges and opportunities to continued
diversity initiatives.
194 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 635 7 E-ISBN: 978 1 78063 273 5
Building Your Library Career
with Web 2.0
Julia Gross, Edith Cowan University, Australia
Chandos Information Professional Series
‘Written in an informal style, this practical guide is
suited to both new and established LIS professionals
who are unfamiliar with this subject area.’
An Leabharlann: The Irish Library
This readable guide builds on the solid foundation
of previous library career books. The social
networking tools described will supplement the
traditional methods of career development.
CONTENTS
Web 2.0 and your library career; Social networking sites and
your library career; Using Facebook, LinkedIn and Twitter
for your career; Personal marketing for your career; Privacy,
social networking and your career; Lifelong learning and
your career; Web 2.0 professional development for your
library career; Networking for your LIS career; E-mentoring
for career development; Keeping up to date and being
competent.
236 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 651 7 E-ISBN: 978 1 78063 289 6
Becoming Confdent
Teachers
A guide for academic
librarians
Claire McGuinness, University
College Dublin, Ireland
Chandos Information
Professional Series
‘…a sound and satisfying work on teaching
librarianship.’
College and Research Libraries
Becoming Confdent Teachers examines the
teaching role of information professionals
at a time of transition and change in higher
education. This book guides teaching librarians
to a position where they feel confdent that they
have acquired the basic body of knowledge and
procedures to handle any kind of instructional
requests that come their way, and to be
proactive in developing and promoting teaching
and learning initiatives.
CONTENTS
The evolving role of the teaching librarian; Teaching
librarians: 10 concepts shaping the role; Preparing teaching
librarians for practice: Focusing on the basics; Confdence-
zappers and how to handle them; Personal and professional
development as a teaching librarian; What librarians think:
Teaching and learning in the real world.
246 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 629 6 E-ISBN: 978 1 78063 271 1
Mid-Career Library and
Information Professionals
A leadership primer
Edited by Dawn Lowe-Wincentsen, Oregon
Institute of Technology and Linda Crook,
Washington State University, USA
Chandos Information Professional Series
‘…a very current, topical and easy-to-read book that is
perfect for the busy librarian.’
‘…a valuable addition to a professional library for a
librarian seeking career advancement or looking for new
work challenges.’
Australian Library Journal
CONTENTS
Saying yes, again: An introduction to leadership for mid-career
librarians; What to do when you can’t do it all; Empowering
the reluctant new library manager; Stuck in the middle and
loving it! Why middle managers have the ability to lead
from the heart and the power to persuade; Making it work:
Leading without a pedestal; Leading without authority:
Maintaining balance and relationships; Career progression:
Mentoring to the rescue; When life and leadership collide;
Avoiding the Peter Principle: ‘Every employee tends to rise
to his level of incompetence’; Work envy, workhorses and
the mid-career librarian; Don’t get stuck in a rut!; Out of
bounds: Developing a library outreach program using the ‘Five
Practices of Exemplary Leadership’ model; Technologically
indispensable: Leading when you’re technically competent
but seen merely as a useful tool to get other folks’ ideas
implemented; Same song, different verse: critical followership
as an act of resilience for second-career librarians; New in
town: Leadership betwixt and between; Making your mark:
Scholarship, ‘niche-building,’ and other ways of defning and
marketing your expertise; Exercise your leadership potential.
260 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 609 8 E-ISBN: 978 1 78063 053 3
Personal and staff development
24
A Practical Writing
Guide for Academic
Librarians
Keeping it short and sweet
Anne Langley, Princeton
University and Jonathan
Wallace, Nation and World
Editor at the News and
Observer, USA
Chandos Information Professional Series
CONTENTS
Style: Short and sweet; Audience; Getting and keeping a
job: Letters of recommendation, cover letters, résumés,
self-assessments, thank-you notes; Meetings and reports:
Minutes, formal reports, progress reports, annual reports,
project proposals; Managing: Performance reviews, employee
documentation, job descriptions, search committee reports,
budget requests; Public services and collections: Subject
guides (pathfnders), collection assessments and other
documents related to collection development, memos or
letters to faculty about the library collection, external
reviews, marketing tools (bookmarks, brochures and
posters); Online and presenting data.
172 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 532 9 E-ISBN: 978 1 78063 034 2
From Fear to Flow
Personality and information interaction
Jannica Heinstrom, Abo Akademi University,
Finland
Chandos Information Professional Series
‘…can be used to develop individual information-seeking
skills as information professional, as a self-refective
tool to examine one’s characteristics and how these
infuence the way one interacts with information.’
Australian Library Journal
CONTENTS
Personality; Openness to experience – the exploration
dimension; Conscientiousness – the persistence dimension;
Extroversion – the social dimension; Agreeableness – the trust
dimension; Negative affectivity – the emotional dimension;
Need for cognition; Positive emotionality; Self-effcacy and
self-confdence; Locus of control; Monitoring and blunting;
Uncertainty orientation; Broad scanning, fast surfng and
deep diving; Discussion.
240 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 513 8 E-ISBN: 978 1 78063 036 6
Customer Care
A training manual for library staff
Pat Gannon-Leary and Michael McCarthy, Bede
Research & Consultancy, UK
Chandos Information Professional Series
CONTENTS
Preparation; The introduction; What is customer service?
Who are our customers? The customer service chain;
Communication; Questioning and active listening; Handling
complaints; Dealing with challenging situations; Life
positions and the OK Corral: Being more confdent and
assertive; Suggestions for improvement; Teambuilding; What
are we good at, and what is our future? Action planning;
Wrapping it up; Conclusion.
262 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 570 1 E-ISBN: 978 1 78063 031 1
Productivity for Librarians
How to get more done in less time
Samantha Hines, University of Montana-
Missoula, USA
Chandos Information Professional Series
‘...an engaging, easy-to-read style.’
Journal of the Canadian Health Libraries
Association
CONTENTS
What is productivity? Motivation; Procrastination; Time
Management; Systems of productivity; Managing for
productivity; Sticking with productivity; Resource guide;
Wrapping up.
176 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 567 1 E-ISBN: 978 1 78063 030 4
An Overview of the Changing
Role of the Systems Librarian
Systemic shifts
Edited by Edward Iglesias, Central Connecticut
State University, USA
Chandos Information Professional Series
CONTENTS
Digital culture: The shifting paradigm of systems librarians
and systems departments; Patchwork redux: How today’s
systems librarians enrich the weave of library culture;
Library automation and open source software in Italy:
An overview; Geeks and Luddites: Library culture and
communication. The current environment: The status
of the feld; Building winning partnerships with vendors;
Enterprise computing and the library: Managing the
transition; Enterprise computing and the library: Managing
the transition; Doing more with more: Systems, services and
emerging technologies.
138 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 598 5 E-ISBN: 978 1 78063 041 0
The ART of People Management
in Libraries
Tips for managing your most vital resource
James McKinlay, Haines Centre for Strategic
Management and Vicki Williamson, University
of Saskatchewan Library, Canada
Chandos Information Professional Series
‘The authors have produced a practical book that is
current and aspiring library leaders from a variety of
sectors will fnd useful.’
‘A readable and useful book.’
The Australian Library Journal
CONTENTS
The library business is changing – please excuse our dust
during renovations! Human resources: Your most vital
resource – don’t leave it to chance! The rules of the
game have changed; The systems thinking approach: The
framework for developing a human resource management
system; Systems thinking simplifed – four primary concepts;
Developing your people plan – a Systems Thinking approach;
Leadership in HR management practices – the people edge
competencies; Ten critical HR issues within libraries;
Epilogue: ‘Just when we thought things were running
smoothly …’.
312 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 423 0 E-ISBN: 978 1 78063 024 3
Taking Charge of
Your Career
A guide for library and
information professionals
Joanna Ptolomey,
Consultant, UK
Chandos Information
Professional Series
‘Librarian or information professionals seeking to
redirect their careers or to improve the quality of
work life could beneft from the tools and advice that
Ptolomey provides in this guide.’
‘If you buy this book and put it to use, your investment
will be well repaid.’
Journal of the Medical Library Association
CONTENTS
Part 1 The backbone - Skip this at your peril: Your LIS career
I presume? It’s all about you; Check out the view – the
LIS landscape. Part 2 Everyday tools for taking charge of
your career: Tips for keeping up with business as usual and
managing change; Making the time for managing your career;
Taking charge using project management as a tool. Part 3
Different stages of your career: Career breaks; Starting out,
making it count; Managing and leading; Going it alone – being
an independent information professional. Part 4 Complete
framework for personal strategic planning: Personal strategic
planning.
266 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 465 0 E-ISBN: 978 1 78063 010 6
Electronic Portfolios
Personal information,
personal development and
personal values
Simon Grant, Consultant
‘Good information analysis. Useful in process
development and implementation. Emphasis on ethical
issues links up to personal ownership that needs frst
priority attention.’
Wijnand Aalderink and Marij Veugelers –
SURF NL Portfolio, Dutch portfolio expert
group
CONTENTS
Part 1 Principles of e-portfolio systems: Some scenarios
of e-portfolio use; Who wants personal information? The
rationale behind recording and storing personal information;
Portfolio purposes outlined; Portfolio information;
Issues with portfolio information; The need for common
terms in portfolio information; Portfolio functionality;
Applying e-portfolio principles. Part 2 How to do things
with e-portfolio and related tools: How to use tools for
assessment; How to use tools for recording signifcant
personal information; How to use tools for self-presentation;
How to use tools provided for your own development; How
to motivate and help others to use tools; How to develop
e-portfolio tools; How to coordinate e-portfolio and
administrative tools; How to develop interoperability in
tools; How to publish terms for common use by tools. Part 3
Future vision: Notes on portfolio environments and values;
Matching information for people; Personal values, identity
and personality; Developing personality and personal values;
Ethical development and values in society; The culture of
information and choice: An analogy with the development of
agriculture; In conclusion?
260 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 401 8 E-ISBN: 978 1 78063 007 6
Personal and staff development
25
Don’t Just Do
Something, Sit There
An introduction to non-
directive coaching
Bob Thomson, University of
Warwick, UK
CONTENTS
What is non-directive coaching? Listening; Questioning; Playing
back; Becoming a capable coach; Directive and non-directive
coaching; Ethical and other issues in coaching; Tools you
might use in coaching; Coaching as a line manager; Metaphor
and clean language; Psychological bases of coaching; The
foundations of a non-directive approach; The inner game of
coaching; Becoming an even more capable coach.
212 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 429 2 E-ISBN: 978 1 78063 206 3
hardback
ISBN: 978 1 84334 430 8
Cruise to Success
How to steer your way
through the murky waters
of marketing your library
Loreen Phillips, McDermott
Library, USA
Chandos Information
Professional Series
CONTENTS
Why should libraries market themselves? The library as a
corporation; Creating a SWOT analysis; Areas to consider in a
marketing campaign; Merchandising and branding; Marketing
strategy; Poster guidelines; Other tools of communication:
News announcements, public relations, newsletters and
annual reports; References, further reading and resources.
134 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 482 7 E-ISBN: 978 1 78063 002 1
hardback
ISBN: 978 1 84334 483 4
Librarians of Babel
A toolkit for effective
communication
Paola de Castro, Istituto
Superiore di Sanità, Italy
Chandos Information
Professional Series
CONTENTS
The communication process; What you should know
before writing a paper; The writing process: Technical
considerations; Writing a journal article; Writing a book, a
report or a chapter therein; Writing conference papers and
issuing proceedings; Using illustrations; Citing the work of
others: How and why; Editorial revision; Producing leafets;
How to organize a conference; How to produce effective
presentations; How to produce effective posters; Addressing
the media.
156 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 378 3 E-ISBN: 978 1 78063 001 4
Managing Change and People in
Libraries
Tinker Massey, Embry-Riddle Aeronautical
University, USA
Chandos Information Professional Series
‘The strength of the work is in the practical examples
and hands-on application of theory… recommend as a
practical guide for managing change in libraries’
The Australian Library Journal
CONTENTS
Basic theories; Management gone wrong; Reconstruction;
Pushing the positive; Changing negatives to positives;
Ebbing stress; Changing change to make a change; Revving
up enthusiasm; Design for longevity; Production – not luck;
Conclusion.
108 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 427 8 E-ISBN: 978 1 78063 016 8
Presentations for Librarians
A complete guide to creating effective,
learner-centred presentations
Lee Hilyer, University of Houston, USA
Chandos Information Professional Series
CONTENTS
Part 1 Human learning and learning from presentations: How
people learn: Human cognitive architecture and the learning
process; Learning from presentations: 1) A bad experience;
Learning from presentations: 2) A good experience. Part 2
Creating a learner-centred presentation: Introduction to the
presentation process model; Getting started; Writing your
script and creating your storyboards; Creating your slides;
Creating effective hand outs; Integrating your script, slides
and hand outs through practice and rehearsal; Delivering a
successful presentation; Evaluation for improvement.
216 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 303 5 E-ISBN: 978 1 78063 122 6
hardback
ISBN: 978 1 84334 304 2
A Leadership Primer for New
Librarians
Tools for helping today’s early-career
librarians become tomorrow’s library
leaders
Suzanne Byke, Florida State University and
Dawn Lowe-Wincentsen, Oregon Institute of
Technology, USA
Chandos Information Professional Series
‘…an interesting book which is easy to read.’
The Australian Library Journal
CONTENTS
About this book; What you didn’t learn in your LIS program;
Becoming a leader even if you aren’t in a leadership
position; Why follower isn’t a dirty word; Setting yourself
apart; Self-promotion; The next steps; The toolkit.
182 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 419 3 E-ISBN: 978 1 78063 143 1
hardback
ISBN: 978 1 84334 420 9
A Comprehensive Library Staff
Training Programme in the
Information Age
Aileen Wood, Consultant, UK
Chandos Information Professional Series
‘The book is well researched and draws on the author’s
wide experience.’
Karen Gray, Lawrence Graham LLP
CONTENTS
LIS competencies and skills; Training needs analysis;
Performance appraisal; Curriculum vitae and interviewing
tips; Learning styles; Developing courses; Selected course
examples; Informal non-conventional training techniques;
Facilitation; Academic, professional and vocational learning.
376 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 118 5 E-ISBN: 978 1 78063 106 6
hardback
ISBN: 978 1 84334 119 2
How LIS Professionals Can Use
Alerting Services
Ina Fourie, University of Pretoria, South Africa
Chandos Information Professional Series
196 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 128 4 E-ISBN: 978 1 78063 096 0
hardback
ISBN: 978 1 84334 129 1
Training Library Patrons the
ADDIE Way
Debby Wegener, Temasek Polytechnic Library,
Singapore
Chandos Information Professional Series
‘…an excellent book.’
Scottish Health Information Network
176 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 157 4 E-ISBN: 978 1 78063 091 5
hardback
ISBN: 978 1 84334 168 0
Characteristics of the Successful
21st Century Information
Professional
Dennie Heye, Shell Exploration and
Production, The Netherlands
Chandos Information Professional Series
180 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 145 1 E-ISBN: 978 1 78063 087 8
hardback
ISBN: 978 1 84334 197 0
Personal and staff development
26
The New Information
Professional
How to thrive in the
information age doing
what you love
Sue Myburgh, University of
South Australia, Australia
Chandos Information
Professional Series
‘…a densely written book with much to digest.’
The Australian Library Journal
260 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 087 4 E-ISBN: 978 1 78063 080 9
hardback
ISBN: 978 1 84334 097 3
The Role of the Academic
Librarian
Anne Langley, Edward Gray, Duke University,
USA and K T L Vaughan, University of North
Carolina, USA
Chandos Information Professional Series
‘…an excellent, highly readable guide.’
Scottish Health Information Network
176 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 057 7 E-ISBN: 978 1 78063 060 1
hardback
ISBN: 978 1 84334 058 4
Faculty-Librarian Relationships
Paul Jenkins, The College of Mount St. Joseph,
USA
Chandos Information Professional Series
196 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 116 1 E-ISBN: 978 1 78063 079 3
hardback
ISBN: 978 1 84334 117 8
Continuing Professional
Development
A guide for information professionals
Alan Brine, De Montfort University, UK
Chandos Information Professional Series
192 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 081 2 E-ISBN: 978 1 78063 072 4
hardback
ISBN: 978 1 84334 082 9
PUBLIC AND OTHER NON-
ACADEMIC LIBRARIES
Libraries and Public Perceptions
A comparative analysis of the European
press
Anna Galluzzi, Biblioteca del Senato, Italy
Chandos Information Professional Series
What is the future of libraries? This question
is frequently posed, with widespread research
into the social and economic impact of libraries.
Newspapers play an important role in forming
public perceptions, but how do newspapers
present libraries, their past, present and future?
Nobody has yet taken the press to task on the
quantity and quality of articles on libraries,
however Libraries and Public Perceptions does
just this, through comparative textual analysis of
newspapers in Europe.
CONTENTS
The study; Methodology and procedures; Research fndings;
Discussion and conclusions.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 744 6 E-ISBN: 978 1 78063 425 8
NEW
Information Literacy and Lifelong
Learning
The workplace, health and public libraries
John Crawford, formerly Director, Scottish
Information Literacy Project and Christine
Irving, Edinburgh Napier University and
Scottish Information Literacy Project, UK
Chandos Information Professional Series
This book reviews the role of information literacy
(IL) in developing employability skills, personal
health management and informal learning from
a variety of areas including: information policy
issues, information usage and training needs and
skills development. Early years education and
the role of IL in relevant organisations, including
government departments, skills agencies, and
professional bodies (such as the Confederation of
British Industry (CBI)) are also considered. With
a UK focus, this book also considers the leading
role of the US in the development of information
literacy policy.
CONTENTS
Background to policy; Information policy since World War
Two; The debate about information literacy within the
information profession; Recognising information literacy as
an early years issue; The challenge of the work environment;
Case study: The Scottish Government information Service
(Contributed by Scottish Government information Service
staff); Information literacy in health management;
Employability, informal learning and the role of the public
library; Value and impact; Issues for the future.
316 pages 234 x 156mm (6 x 9) paperback Q1 2014
ISBN: 978 1 84334 682 1 E-ISBN: 978 1 78063 348 0
Records Management
for Museums and
Galleries
An introduction
Charlotte Brunskill, Paul
Mellon Centre for Studies in
British Art and Sarah Demb,
Museum of London, UK
Chandos Information Professional Series
‘This book will doubtless prove to be a useful guide
for those responsible for records management in the
museum and gallery sector.’
Australian Library Journal
This book offers a comprehensive overview of
records management work in museum and gallery
settings by records managers. It draws on over
a decade of experience in applying fundamental
records management principles and practices
to the specifc circumstances of museums.
Records Management for Museums and Galleries
introduces the reader to the institutional
cultures, functions and records specifc to
museums, and to issues of particular bearing
on museum records, including the legislative
environments created by the Freedom of
Information and Data Protection Acts. Footnotes,
case study sidebars and a resource guide the
reader to a range of additional information and
assistance.
CONTENTS
The history of record keeping in the UK museum and gallery
sector; Records management basics; Making a business
case for records management; Legislation and records
management requirements; The records survey; Strategy
and action planning; Developing a fle plan, retention
schedule and records management programme; Resources;
Appendices: Policies, forms and checklists.
278 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 637 1 E-ISBN: 978 1 78063 291 9
Law Firm Librarianship
Issues, practice and directions
John Azzolini, Reference librarian at a leading
global law frm, USA
Chandos Information Professional Series
The legal information environment is deep,
wide, and dynamic with many participants,
including courts, parliaments, legislatures,
and administrative bodies. None exemplifes
the agile, knowledge-engaging legal player
better than the law frm. Current, authoritative
information is essential for the successful
representation of clients. The frm’s most
dependable resource for retrieving information
is its library staff. Law Firm Librarianship
introduces the reader to the challenges,
qualifcations, and work conditions of this distinct
type of research librarian.
CONTENTS
Tasks, skills, and attributes; The law frm; The law frm
library; The legal publishing world; Research sources and
systems; Conclusion: Law frm librarianship: A dynamic
profession.
260 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 708 8 E-ISBN: 978 1 78063 374 9
Public and other non-academic libraries
NEW
27
Public Libraries
and their National
Policies
International case studies
John Helling, Bloomfeld-
Eastern Greene County Public
Library, USA
Chandos Information
Professional Series
‘An interesting book that clearly indicates the intricate
relationship between the situation of public libraries
and their national context.’
Journal of Librarianship and Information
Science
Public Libraries and their National Policies
is aimed at practicing librarians and scholars
with an interest in public libraries. It examines
the various models for providing public library
services around the world and discusses
differences in such areas as funding sources,
standards, regulations and use. At a time when
public libraries are facing shrinking budgets and
increasing pressure to consolidate or otherwise
modify their governance structure, this book
provides a timely glimpse into international best
practices.
CONTENTS
United States; Canada; South Africa; Senegal; Finland;
Sweden; United Kingdom; France; India; Turkmenistan;
China; Australia.
188 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 679 1 E-ISBN: 978 1 78063 310 7
Libraries and Archives
A comparative study
Tomas Lidman, Consultant, Sweden
Chandos Information Professional Series
Libraries and Archives analyses the facts and
arguments behind an increasing debate as to
what extent libraries and archives are fulflling
the same missions. Despite the fact that they
have different legal statuses, legal frameworks,
and the work-fow looks very different, some
politicians and bureaucrats think that there is
much to gain if the two institutions work closely
together or even merge. In order to understand
the present situation it is important to have
an understanding of the role of libraries and
archives and their shared history. Therefore the
development up to the present day is analysed
in the frst chapters of the book. The book
stimulates debate and brings forth valuable facts
about the topic. The main focus is on national
libraries and national and regional archives from
an international point of view.
CONTENTS
Pre-historic times; National libraries and archives from
early modern times to 1900; Twentieth-century libraries;
Twentieth-century archives; What’s in store?
140 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 642 5 E-ISBN: 978 1 78063 312 1
Records Management
and Knowledge
Mobilisation
A handbook for
regulation, innovation and
transformation
Stephen Harries, Critical
Information, UK
Chandos Information Professional Series
This book argues that records management
can contribute to public sector reform and
transformation in the new climate of austerity
without losing its essential characteristics.
The public sector environment is now changing
rapidly, with more emphasis on effciency,
fexibility and innovation, devolving control,
loosening regulation and cutting budgets.
By linking practical ideas about the use and
management of knowledge, the author draws
on insights from the study of policy-making and
programme delivery to show how managing the
relationship between records and knowledge, and
their creation and use, can make an important
contribution to public sector innovation in itself.
CONTENTS
Managing records and growing knowledge: An interactive
strategy. Part 1 Principles: The changing role of government:
Transformation; Concepts, codes and meanings: Bridging
knowledge and records; Records, knowledge and action:
An interacting design model; Regulation and institutions:
Rules, roles and frames; Innovation and change: Ideas,
networks and communities. Part 2 Practices: Bridging policy
and delivery with knowledge: The case for intervention;
Achieving added value: Effciency, effectiveness and public
value; Planning a knowledge-based intervention: Strategy,
tools, analysis; Fomenting knowledge development;
Reframing records management: Towards knowledge
governance.
290 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 653 1 E-ISBN: 978 1 78063 286 5
Special Libraries as Knowledge
Management Centres
Eva Semertzaki, Bank of Greece
Chandos Information Professional Series
‘If your library is not yet a knowledge centre it is an
essential purchase.’
Managing Information
This book focuses on the role of special libraries
as knowledge management centres in their
organisations. It describes the work of a special
library and draws on the characteristics that
make the nucleus of collecting and organising
knowledge which is used for the beneft of the
institution. By acquiring and sharing knowledge,
staff will enhance the intellectual capital of the
institution.
CONTENTS
Special libraries; Knowledge management; Components
of a knowledge management system at a special library;
Implementation of a knowledge management centre at a
special library; Lessons learned, evaluation, marketing, and
the way forward: Case studies.
336 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 613 5 E-ISBN: 978 1 78063 266 7

From Lending to Learning
The development and extension of public
libraries
Rónán O’Beirne, Bradford College, UK
Chandos Information Professional Series
‘worth the investment and thorough reading by at least
all public library managers as a catalyst for local, state
and national debate’
Australasian Public Libraries and Information
Services
CONTENTS
For what are libraries if not for learning? Understanding
today’s public libraries; Public libraries lost in the learning
landscape; Developing learning services in public libraries;
Digital citizenship in a learning community; Information and
knowledge in the learning society; Technology for learning
and citizenship; Looking to the future.
216 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 388 2 E-ISBN: 978 1 78063 049 6
Imagine Your Library’s Future
Scenario planning for libraries and
information organisations
Steve O’Connor, Hong Kong Polytechnic
University and Peter Sidorko, The University of
Hong Kong, Hong Kong
Chandos Information Professional Series
CONTENTS
What are scenarios? The complexities of our informational
environment; The future and the past: Models are changing;
Understanding choices; Toward a new way of thinking;
Designing your process; Scenarios and implementation;
Choice, chance and (less than) certainty; Case studies;
Implementation and the impact of change.
240 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 600 5 E-ISBN: 978 1 78063 046 5
User-Generated Content and its
Impact on Web-Based Library
Services
Questioning authority
Kay Cahill, Vancouver Public Library, Canada
Chandos Information Professional Series
214 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 534 3 E-ISBN: 978 1 78063 008 3
The Role of the Legal
Information Offcer
Trevor Harvey, Clifford Chance, UK
Chandos Information Professional Series
204 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 047 8 E-ISBN: 978 1 78063 057 1
hardback
ISBN: 978 1 84334 048 5
Public and other non-academic libraries
28
Project Management
in Libraries,
Archives and
Museums
Working with government
and other external
partners
Julie Carpenter, Education
for Change Ltd, UK
Chandos Information Professional Series
‘This book is concise, to the point, and focused directly
on understandable terminology and appropriate charts
and fgures.’
Collection Building
CONTENTS
What does project management mean? Project planning and
review; Working in project partnerships; Risk management;
Managing human resources within a project; Managing
other project resources; Evaluation and review; Quality
management in projects; Sustainability of projects; Using
information and communication technology in project
management.
226 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 566 4 E-ISBN: 978 1 78063 052 6
A Short-cut to
Marketing The
Library
Zuzana Helinsky, Consultant
Chandos Information
Professional Series
CONTENTS
Why is marketing so important? Marketing tools; Marketing
in practice; Who else can help us? Publishers’ marketing
suggestions; Conclusion.
108 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 425 4 E-ISBN: 978 1 78063 132 5
hardback
ISBN: 978 1 84334 426 1
Marketing the Best Deal in Town
Your library
Nancy Rossiter, Jacksonville University, USA
Chandos Information Professional Series
‘…a logical structure and additions such as case studies,
exercises and suggestions for further reading.’
The Electronic Library
CONTENTS
Why market libraries? The language of marketing; Innovation
101; Trends; Purple cows, free prizes, and Moogle, oh my!
Finding the $$$; Market research; Branding; Buzz; Marketing
to women; Marketing to millenials; Marketing yourself.
236 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 305 9 E-ISBN: 978 1 78063 127 1
hardback
ISBN: 978 1 84334 306 6
Joint-Use Libraries
Libraries for the future
Sarah McNicol, University of
Central England, UK
Chandos Information
Professional Series
CONTENTS
What are joint-use libraries? Why a joint-use library? Joint-
use library design; How does a joint-use library operate?
Joint-use libraries and partnerships; Joint-use libraries and
communities; Expanding horizons; How good are joint-use
libraries? (And how do we know?); The future.
254 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 384 4 E-ISBN: 978 1 78063 130 1
hardback
ISBN: 978 1 84334 385 1
Library Project Funding
A guide to planning and writing proposals
Julie Carpenter, Consultant
Chandos Information Professional Series
‘…an excellent contribution to the bookshelves of
practicing LIS professionals, academics and researchers.
…highly recommended as essential reading for all LIS
profesionals facing any need to apply for funding. I
believe it also should be brought to the attention of LIS
students.’
Online Information Review
234 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 380 6 E-ISBN: 978 1 78063 129 5
hardback
ISBN: 978 1 84334 381 3
Youth Services and Public
Libraries
Susan Higgins, University of Southern
Mississippi, USA
Chandos Information Professional Series
168 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 156 7 E-ISBN: 978 1 78063 109 7
hardback
ISBN: 978 1 84334 167 3
The Adolescent Novel
Australian perspectives
Maureen Nimon and John Foster
Literature and Literacy for Young People 2
248 pages 244 x 172mm (6 1/2 x 9 1/2) paperback 1997
ISBN: 978 0949060 41 9 E-ISBN: 978 1 78063 423 4
Bush, City,
Cyberspace
The development of
Australian children’s
literature into the 21st
Century
John Foster, Ern Finnis and
Maureen Nimon
Literature and Literacy for Young People 6
200 pages 250 x 174mm (7 x 10) paperback 2005
ISBN: 978 1 876938 78 9 E-ISBN: 978 1 78063 415 9
The Information Literate School
Community 2
Issues of Leadership
James Henri and Marlene Asselin
Topics in Australian Teacher Librarianship 5
254 pages 250 x 174mm (7 x 10) paperback 2005
ISBN: 978 1 876938 72 7 E-ISBN: 978 1 78063 417 3
Popular Literature for Children
and Adolescents
John Foster
Literature and Literacy for Young People 5
180 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 876938 48 2
Providing more with less
Collection management for Australian
school libraries
2nd edition
Ken Dillon, James Henri and Joy McGregor
Topics in Australian Teacher Librarianship 4
392 pages 234 x 156mm (6 x 9) paperback 2001
ISBN: 978 0949060 99 0 E-ISBN: 978 1 78063 421 0
A Most Delicate Monster
The one-professional special library
Jean Dartnall
Topics in Australasian Library and Information
Studies No. 13
176 pages 234 x 156mm (6 x 9) paperback 1998
ISBN: 978 0949060 40 2 E-ISBN: 978 1 78063 422 7
Public and other non-academic libraries
29
INFORMATION LITERACY AND
STUDY SKILLS
Providing Research
Support
A practical guide for
academic and research
libraries
Janet Fletcher and Robyn
Drummond, University of
New South Wales, Australia
Chandos Information Professional Series
Aimed at library and information professionals
working in research-intensive institutions,
Providing Research Support is a practical
guide on how to assist academic and research
staff in assessing and demonstrating research
impact. Providing Research Support addresses
making strategic publishing choices and will
equip library and information professionals with
strategies, resourcing requirements, tools and
tips by providing solutions to real-life problems
in demonstrating the impact of research. The
book presents each problem as a scenario
and describes not only the steps to reaching
a solution but also how to prepare, write and
present fnal reports.
CONTENTS
Quantitative and qualitative methods for measuring research
impact; Planning and managing research impact services;
Templates for reporting fndings.
200 pages 234 x 156mm (6 x 9) paperback Q4 2014
ISBN: 978 1 84334 710 1 E-ISBN: 978 1 78063 376 3
NEW
Accidental Information Discovery
Cultivating serendipity in the Digital Age
Edited by Tammera Race, Western Kentucky
University, USA
Chandos Information Professional Series
The accidental discovery of valued information,
termed serendipity, plays an important role in
creative problem-solving. The digital nature
of our current discovery environments impacts
the opportunities for these happy accidents to
occur. Accidental Information Discovery brings
together discussions about serendipity and
information discovery, research in computer and
information science, and thoughts on the creative
process. Five chapters explore the signifcance
of serendipity in creativity and innovation, the
characteristics of serendipity-friendly tools and
minds, and how future discovery environments
may encourage serendipity.
CONTENTS
The conversation about serendipity; Accidental discovery
and digital tools; Making room for serendipity; Teaching
serendipity; Serendipity in future information landscapes.
200 pages 234 x 156mm (6 x 9) paperback Q4 2014
ISBN: 978 1 84334 750 7 E-ISBN: 978 1 78063 431 9
Radical Information Literacy
Reclaiming the political heart of the IL
movement
Andrew Whitworth, University of Manchester,
UK
Chandos Information Professional Series
What would a synthetic theory of digital, media
and information literacy (DMIL) look like? Radical
Information Literacy presents, for the frst time,
a theory of DMIL that synthesises the diversity
of perspectives and positions on DMIL, both in
the classroom and the workplace, and within the
informal learning processes of society. This title
is based on original analysis of how decisions are
made about the relevance of information and the
other resources used in learning, showing how
society has privileged objective approaches (used
in rule-based decision making) to the detriment
of subjective and intersubjective perspectives
which promote individual and community
contexts.
CONTENTS
Introduction: Why we need a synthesis of digital, media and
information literacy; The tripartite approach: Objective,
subjective and intersubjective views on information; A
bibliometric analysis of the literature; Critical theory and
the objectivisation of learning; A fresh approach: DMIL
within communities of practice; Expanding the feld and
“learning how to see” alternatives; Reviews of practice and
suggestions for syllabi.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 748 4 E-ISBN: 978 1 78063 429 6
NEW
Utilizing Technology in the
Academic Research Process
Quality output in a fraction of the time
John Dumay, University of Sydney Business
School, Australia
Chandos Information Professional Series
This book is aimed at anyone involved in an
academic research project from high school
majors to PhD students and experienced
researchers with a strong publication record. The
author is acutely aware of the amount of time it
takes to bring an idea from inception through to
publication. The aim of this book is to introduce
the tools and techniques the author used to
establish his research career in a relatively short
time, whilst keeping an eye on the quality of
output.
CONTENTS
Investigation: Setting up basic technology for research;
Tools for developing your research question; Collecting
quantitative data; Collecting qualitative data; Analysis:
Tools for analysing qualitative data; Tools for analysing
quantitative data; Writing: Structuring your document with a
word processor; Searching documents and secondary sources;
Effective referencing; Writing for clear communication;
Presentation & publication: Developing effective
presentations; Getting ready for publication; Dealing with
editors and publishers.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 675 3 E-ISBN: 978 1 78063 345 9
Information Literacy and Lifelong
Learning
The workplace, health and public libraries
John Crawford, formerly Director, Scottish
Information Literacy Project and Christine
Irving, Edinburgh Napier University and
Scottish Information Literacy Project, UK
Chandos Information Professional Series
This book reviews the role of information literacy
(IL) in developing employability skills, personal
health management and informal learning from
a variety of areas including: information policy
issues, information usage and training needs and
skills development. Early years education and
the role of IL in relevant organisations, including
government departments, skills agencies, and
professional bodies (such as the Confederation of
British Industry (CBI)) are also considered.
CONTENTS
Background to policy; Information policy since World War
Two; The debate about information literacy within the
information profession; Recognising information literacy as
an early years issue; The challenge of the work environment;
Case study: The Scottish Government information Service
(Contributed by Scottish Government information Service
staff); Information literacy in health management;
Employability, informal learning and the role of the public
library; Value and impact; Issues for the future.
316 pages 234 x 156mm (6 x 9) paperback Q1 2014
ISBN: 978 1 84334 682 1 E-ISBN: 978 1 78063 348 0
NEW
Scholarly Information Search in
the Networked Academic
Learning Environment
LiLi Li, Georgia Southern University, USA
Chandos Information Professional Series
Scholarly Information Search in the Networked
Academic Learning Environment is a practical
guide for students determined to improve their
academic performance and career development
in the digital age. Also written with academic
instructors and librarians in mind who need to
show their students how to access and search
academic and scholarly information resources
and services, the book also serves as a reference
guide for those determined to promote
information literacy programs.
CONTENTS
Part 1 Understanding information and information literacy:
Information in the digital age; Information literacy in
the networked academic learning environment. Part 2
Academic information delivery in the networked world:
Information networks in academic learning environments;
Information delivery in academic learning environments.
Part 3 Information search in the academic world: Academic
information literature and sources; Academic information
search: Strategies, methods and tools; Search information in
academic libraries; Using information ethically and legally.
Part 4 Academic information search in the future; Evolving
academic libraries in the future; Academic information
search in the future. Part 5 Making a success in the future:
Making a success in the academic world; Making a success in
the real competitive world.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 763 7 E-ISBN: 978 1 78063 444 9
Information literacy and study skills
NEW NEW
NEW
30
Information Literacy
and Cultural
Heritage
Developing a model for
lifelong learning
Kim Baker, University of
Cape Town, South Africa
Chandos Information Professional Series
There is a complex and contested terrain
of cultural heritage in the library context.
Information Literacy and Cultural Heritage
explores cultural heritage from museums,
archives and libraries perspectives, highlighting
the role of memory and contested history in
the collection, description and presentation
of cultural heritage. The book argues that the
convergence of libraries, archives and museums
in digital preservation should be extended to
include the development of combined lifelong
learning programmes, teaching both information
literacy skills and awareness of cultural heritage.
CONTENTS
Exploring cultural heritage in the context of museums,
archives and libraries; Cultural heritage within digital
information contexts; Overview of information literacy
models in the library context; Critical thinking and lifelong
learning; Information literacy and cultural heritage: A
proposed generic model for lifelong learning; Guidelines
for adapting the generic Information Literacy and Cultural
Heritage Model for Lifelong Learning to local contexts;
Conclusion: Summary observations and a way forward.
226 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 720 0 E-ISBN: 978 1 78063 386 2
NEW
Creating and Maintaining an
Information Literacy Instruction
Program in the Twenty-First
Century
An ever-changing landscape
Nancy Noe, Auburn University, USA
Chandos Information Professional Series
The Association of College and Research Libraries
(ACRL) set forth Characteristics of Programs
of Information Literacy that Illustrate Best
Practices: A Guideline. Creating and Maintaining
an Information Literacy Instruction Program in
the Twenty-First Century provides readers with
a real-world, practical guide for creating an
instruction program step-by-step, as well as a
framework for reviewing, assessing, and updating
existing programs.
CONTENTS
Where are you now? Really? Why are we here and where
do we want to go? Program mission, goals and objectives;
Planning. Yes, more planning; Packing for the journey:
Administrative and institutional support; Articulation and
collaboration; Today’s (and tomorrow’s) student; Pedagogy,
or “I’m a librarian, not a teacher!”; Staffng; Outreach
and marketing; Program and student assessment; The road
ahead.
246 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 705 7 E-ISBN: 978 1 78063 371 8
Social Reading
Platforms, applications,
clouds and tags
José-Antonio Cordón-García,
Julio Alonso-Arévalo,
Raquel Gómez-Díaz and
Daniel Linder, University of
Salamanca, Spain
Chandos Publishing Social Media Series No. 10
Contemporary developments in the book
publishing industry are changing the system as we
know it. Changes in established understandings
of authorship and readership are leading to new
business models in line with the postulates of
Web 2.0. Socially networked authorship, book
production and reading are among the social
and discursive practices starting to defne this
emerging system. Websites offering socially
networked, collaborative and shared reading
are increasingly important. Social Reading maps
socially networked reading within the larger
framework of a changing conception of books and
reading.
CONTENTS
New readings, new readers: Social reading-a new conception
of books; Social reading platforms: Diagnosis and evaluation;
Social reading applications: An analysis; Personalization of
system contents; New business models: Reading in the cloud;
Open access e-books.
200 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 726 2 E-ISBN: 978 1 78063 392 3
NEW
Whole Brain®
Learning in Higher
Education
Evidence-based practice
Ann-Louise de Boer, Pieter
du Toit, Detken Scheepers
and Theo Bothma, University
of Pretoria, South Africa
Chandos Learning and Teaching Series No. 12
Whole Brain® Learning in Higher Education
argues that teaching practice in Higher
Education should undergo transformation in
order to develop the full academic potential
of all stakeholders following the principles of
action research. Empirical data were collected
from participants in a number of projects
across diverse disciplines. Participants included
students; academic staff; instructional designers;
and professionals attending short courses at
tertiary level. A number of case studies are
discussed as evidence for the value of the
proposed model for higher education.
CONTENTS
Theoretical framework; Baseline data: Determining thinking
preferences; Professional development; Evidence-based
practice: Case studies; Learning material that makes a
difference; The way forward.
330 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 742 2 E-ISBN: 978 1 78063 408 1
Managing and
Supporting Student
Diversity in Higher
Education
A casebook
Robyn Benson, Margaret
Heagney, Lesley Hewitt,
Glenda Crosling and Anita Devos, Monash
University, Australia
Government initiatives in many countries
emphasise social inclusion in higher education,
resulting in a more diverse student population.
This presents opportunities and challenges for
academic and professional staff in managing
and supporting these students. Managing and
Supporting Student Diversity in Higher Education
focuses on how students succeed amidst a culture
of widening participation.
CONTENTS
Setting the context; Finding the way to higher education:
Miranda and Rochelle; This time it’s different: Sesh and
Shannon; The international experience: Lam and Zelin;
Coming to education later in life: Alex, Carole and Virginia;
Finding my voice at last: Lillian, Marie and Harriet; Helping
students to succeed.
254 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 719 4 E-ISBN: 978 1 78063 385 5
Information Services
and Digital Literacy
In search of the
boundaries of knowing
Isto Huvila, Uppsala
University, Sweden
‘an excellent text for those wishing to research the
history and theories of digital literacy.’
Journal of Information Literacy
Despite new technologies, people do not always
fnd information readily. This book is about the
role of information services and digital literacies
in the age of the social web. Do people still need
help in fnding the information they need, and
if so, why? What can new tools and techniques
make easier? Who needs help, and with what?
The author provides an alternative perspective
for understanding the context of information
services and digital literacy and argues that a
central problem in the age of the social web and
the culture of participation is that we do not
know the premises of how we know, and how
ways of interacting with information affect our
actions and their outcomes.
CONTENTS
Knowing what we know; Information services and digital
literacy; Technologies of abundance; The culture of
participation; The new user; Information; Information
services and digital literacy as boundary objects.
200 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 683 8 E-ISBN: 978 1 78063 349 7
Information literacy and study skills
NEW NEW NEW
31
Supporting Research
Writing
Roles and challenges in
multilingual settings
Edited by Valerie Matarese,
Editorial Consultant, Italy
Chandos Information
Professional Series
Supporting Research Writing explores the range
of services designed to facilitate academic
writing and publication in English by non-native
English-speaking (NNES) authors. It analyses the
realities of offering services such as education,
translation, editing and writing, and then
considers the challenges and benefts that
result when these boundaries are consciously
blurred. It thus provides an opportunity for
readers to refect on their professional roles and
the services that will best serve their clients’
needs. A recurring theme is, therefore, the
interaction between language professional and
client-author. The book offers insights into
the opportunities and challenges presented
by considering ourselves frst and foremost as
writing support professionals, differing in our
primary approach (through teaching, translating,
editing, writing, or a combination of those)
but with a common goal. This view has major
consequences for the training of professionals
who support English-language publication by
NNES academics and scientists. Supporting
Research Writing will therefore be a stimulus to
professional development for those who support
English-language publication in real-life contexts
and an important resource for those entering the
profession.
CONTENTS
The contribution of language professionals to academic
publication: Multiple roles to achieve common goals. Part
1 Teaching NNES authors to write in English: Teaching
academic writing in Europe: Multilingual and multicultural
contexts; Writing process research: Implications for
manuscript support for academic authors; Using genre
analysis and corpus linguistics to teach research article
writing; Using strategic, critical reading of research papers
to teach scientifc writing: The reading–research–writing
continuum. Part 2 Helping NNES authors publish through
translation: The translator as cultural mediator in research
publication; Giving authors a voice in another language
through translation; Bilingual publication of academic
journals: Motivations and practicalities. Part 3 Facilitating
publication through editing and writing support: Defning and
describing editing; Journal copy-editing in a non-anglophone
environment; The authors’ editor: Working with authors
to make drafts ft for purpose; The writer’s approach to
facilitating research communication: A very different way
of engaging with authors; Part 4 Blurring the boundaries:
Didactic editing: Bringing novice writers into the arena
of scholarly publishing; Collaborative research writing:
Developmental editing with an underlying educational vein;
Putting ‘wordface’ work at the centre of academic text
production: Working with an international journal to develop
an authors’ mentoring programme; Afterword supporting
research writing in non-anglophone Europe: Refections and
recurring themes.
330 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 666 1 E-ISBN: 978 1 78063 350 3
Meeting the Needs
of Student Users in
Academic Libraries
Reaching across the great
divide
Michele Crump and LeiLani
Freund, University of Florida,
USA
Chandos Information Professional Series
Meeting the Needs of Student Users in Academic
Libraries surveys and evaluates the current
practice of learning commons and research
services within the academic library community
in order to determine if these learning spaces
are functioning as intended. To evaluate their
fndings, the authors examine the measurement
tools that libraries have used to evaluate
usage and satisfaction, including contemporary
anthropological studies that provide a more
detailed view of the student’s approach to
research. The book takes a candid look at these
redesigns and asks if improvements have lived
up to expectations of increased service and user
satisfaction. Are librarians using these fndings to
inform the evolution and implementation of new
service models, or have they simply put a new
shade of lipstick on the pig?
CONTENTS
Introduction: The divide as we see it; Services in the
information commons; A post-occupancy look at library
building renovations: Meeting the needs of the 21st century
users; Assess to cultivate your own library; Millennials and
technology: Putting suppositions to the test in an academic
library; We asked and they told us: Survey x 2; Conclusion:
Reaching across the divide.
222 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 684 5 E-ISBN: 978 1 78063 323 7
Ways of Experiencing
Information Literacy
Making the case for a relational approach
Susie Andretta, London Metropolitan
University, UK
Chandos Information Professional Series
‘A useful contribution to IL research and of value to
those wishing to pursue similar research in this feld.’
Journal of Information Literacy
This book has two aims: frstly to present an
investigation into information literacy by looking
at how people engage with information to
accomplish tasks or solve problems in personal,
academic and professional contexts (also known
as the relational approach). The second aim
of this book is to illustrate how the relational
approach can be used as an investigative
framework.
CONTENTS
Introduction: Who this book is for and how to use it; The
relational approach explained; How the relational approach
was employed in this research; The multiple-context
relational approach generated by the empirical research;
Individual stories; Conclusion.
240 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 680 7 E-ISBN: 978 1 78063 324 4

Teaching Research Processes
The faculty role in the development of
skilled student researchers
William Badke, Trinity Western University,
Canada
Chandos Information Professional Series
‘This book should prove valuable to anyone trying to
design a relational approach to IL and integrate it
within curricula.’
Journal of Information Literacy
Information literacy is defned as the ability to
identify a research problem, determine the kinds
of information needed to answer it, acquire
needed information effciently and effectively,
evaluate the acquired information well and
apply it skillfully to the problem at hand. This
book proposes a new vision in which information
literacy, reconceived as “Research Processes”,
becomes the domain of teaching faculty, with the
assistance of librarians. The goal is to transform
education from a primarily one-way knowledge
communication practice to an interactive
practice involving the core research tasks of the
subject disciplines. Over the past four decades,
the discipline of Information Literacy has risen
within the feld of academic librarianship in
response to the constantly observed minimal
information handling and research skills of most
students in higher education.
CONTENTS
Defning research processes; Research ability inadequacies
in higher education; Research processes and faculty
understanding; Current initiatives in research processes;
The role of disciplinary thinking in research processes;
Research processes in the classroom; Tentative case studies
in disciplinary research process instruction; Research
processes transforming education; Resourcing the enterprise;
Conclusion.
240 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 674 6 E-ISBN: 978 1 78063 305 3
Engaging First-Year Students in
Meaningful Library Research
A practical guide for teaching faculty
Molly Flaspohler, Concordia College, USA
Chandos Information Professional Series
‘This is a welcome addition to the existing literature
on the theme of collaboration between academics and
librarians.’
Journal of Information Literacy
Aimed at teaching professionals working with
frst-year students at institutions of higher
learning, this book provides practical advice and
specifc strategies for integrating contemporary
information literacy competencies into courses
intended for novice researchers.
CONTENTS
The Millennials go to the library: Or do they? Information
literacy in the context of the frst year; Pragmatic
pedagogical approaches.
198 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 640 1 E-ISBN: 978 1 78063 294 0
Information literacy and study skills
32
Information Literacy Instruction
Selecting an effective model
John Walsh, University of Arizona, USA
Chandos Information Professional Series
‘This book sets out in a clear and readable way some
different approaches to IL teaching and points to a way
forward.’
Journal of Information Literacy
An invaluable guide for MLS professionals and
students, this new book explains how librarians
can select an effective method of library
instruction based on their users, the objectives of
the instruction and the delivery environment. The
content describes the different methods available
and in what circumstances the methods are most
effective. It includes descriptions of curriculums
for the methods currently available and describes
a range of objectives the curriculums meet and
the common environments librarians use for
instruction.
CONTENTS
Methods of instruction; Objectives of instruction;
Participant populations, library environments, and learning
environments; Effective ILI methods; The future of
information literacy instruction.
218 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 627 2 E-ISBN: 978 1 78063 284 1
Information Literacy
Infltrating the agenda, challenging minds
Geoff Walton and Alison Pope, Staffordshire
University, UK
Chandos Information Professional Series
‘This book contains a lot of fuel for information literacy
practitioners in any 21st-century library, and the call to
action is relevant across cash-strapped nations.’
College and Research Libraries
Focusing on important information literacy
debates, this new book with contributions from
many of the main experts in the feld highlights
important ideas and practical considerations.
Information Literacy takes the reader on a
journey across the contemporary information
landscape, guided by academics and practitioners
who are experts in navigating this ever-changing
terrain.
CONTENTS
Part 1 Collaboration, curriculum and courses: Information
literate pedagogy: Developing a levels framework for the
Open University; Information literacy in the workplace and
the employability agenda; Information literacy in the context
of contemporary teaching methods in higher education.
Part 2 Development, Dialogue and design; ‘Enquiring
Minds’ and the role of information literacy in the design,
management and assessment of student research tasks;
Are we sharing our toys in the sandpit? Issues surrounding
the design, creation, reuse and re-purposing of learning
objects to support information skills teaching; Spielberg
your way to information literacy: Producing educational
movies and videos. Part 3 Obesity, overload and opportunity:
Information literacy and noöpolitics; Contemporary
technologies’ infuence on learning as a social practice;
Understanding the information literacy competencies of UK
Higher Education students.
322 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 610 4 E-ISBN: 978 1 78063 265 0
Engaging Students
with Archival and
Digital Resources
Justine Cotton and David
Sharron, Brock University,
Canada
Chandos Information
Professional Series
‘This book flls a very important need for any University
or College archive.’
Managing Information
Aimed at professional librarians and archivists,
this book explores connecting students and
faculty with the archival and digital collections
of the university’s library and archives. Academic
research has been forever changed by the
digitization of books, journals, and archival
collections. As university libraries and archives
move forward in the digital era, it is essential to
assess the research needs of users and develop
innovative methods to demonstrate the value
of collections and services. This book provides
librarians and archivists with the tools to develop
a robust workshop program aimed at connecting
students with archival and digital collections.
CONTENTS
Building the foundation: Connections between archivists
and library staff; Faculty outreach; Introducing students to
library and archival resources; Resources; Delivering the
workshops; Developing relevant assignments; Assessment and
ongoing learning.
146 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 568 8 E-ISBN: 978 1 78063 257 5
Information Literacy
in the Digital Age
An evidence-based
approach
Teresa Welsh and Melissa
Wright, University of
Southern Mississippi, USA
Chandos Information
Professional Series
‘A useful guide to anyone wishing to enhance their
understanding of particular literacies.’
‘Welsh and Wright’s extensive experience and numerous
qualifcations in the areas of library and information
science are evident in the depth in which they have
researched this wide-ranging book.’
Australian Academic and Research Libraries
CONTENTS
What is information literacy? Cultural literacy; Library
literacy: History, types, and roles; Library literacy:
Information sources, classifcation systems; Ethical literacy:
Scholarly communication and the academic code of conduct;
Network literacy: database searching; Computer literacy:
Computer hardware and software; Network literacy: The
Internet and the World Wide Web; Media literacy and visual
literacy; Government literacy; Financial literacy; Writing a
research paper; Conclusion.
236 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 515 2 E-ISBN: 978 1 78063 035 9
Active Learning Techniques for
Librarians
Practical examples
Andrew Walsh, University of Huddersfeld
and Padma Inala, Manchester Metropolitan
University, UK
Chandos Information Professional Series
CONTENTS
What is active learning? Active learning tips: Starting and
fnishing the session; In the middle; Mobile phones and other
gadgets; Web 2.0; Inductions. Lesson plans: Blank lesson plan
templates.
160 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 592 3 E-ISBN: 978 1 78063 040 3
Practising Information Literacy
Bringing theories of learning, practice and
information literacy together
Edited by Annemaree Lloyd and Sanna Talja
CONTENTS
Part 1 Theoretical perspectives: Window on information
literacy worlds: Generic, situated and transformative
perspectives; Lessons from the workplace: Understanding
information literacy as practice; Information literacy
as situated and distributed activity. Part 2 Practising
information literacy in formal learning contexts: Problem-
based learning and collaborative information literacy in
an educational digital video course; The challenges of the
frst research paper - observing students and the teacher in
the secondary school classroom; Digital literacies as school
practices; Year 12 students’ use of information literacy
skills: A constructivist grounded analysis. Part 3 Challenges
of information literacy teaching: Generic versus discipline
specifc skills; Teacher trainees of the internet age-
changing conceptions of information literacy instruction?
Dialogic literacy - a sociocultural learning approach. Part
4 Varying contexts and conceptions of information use:
On the connections between information use and learning
process; Knowledge building by Australian online investors:
the role of information literacy; Evidence based practice:
Information professionals’ experience of information literacy
in the workplace. Part 5 Multicultural and gendered aspects
of information literacies: Becoming a citizen - becoming
information literate? Immigrants experiences about IL
learning situations in Finland; Feminist perspectives of
information literacy: Conceptualising a new sphere of IL
research.
400 pages 250 x 174mm (7 x 10) paperback 2010
ISBN: 978 1 876938 79 6 E-ISBN: 978 1 78063 280 3
Information Literacy Landscapes
Information literacy in education,
workplace and everyday contexts
Annemaree Lloyd, Charles Sturt University,
Australia
Chandos Information Professional Series
CONTENTS
Conceptual orientation; Information literacy practice in
academic libraries and the higher education landscape;
Information literacy in the workplace landscape;
Information literacy advocacy and the public library
landscape; Landscapes of information literacy; A conceptual
architecture for information literacy practice; Concluding
comments.
208 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 507 7 E-ISBN: 978 1 78063 029 8
Information literacy and study skills
33
Pursuing Information Literacy
Roles and relationships
Emmett Lombard, Gannon University, USA
Chandos Information Professional Series
The primary purpose of Pursuing Information
Literacy is to inspire individual thinking and
application. The book reviews important
information literacy and its social signifcance and
the application of information literacy in a number
of different sectors. The future of information
literacy is explored in concluding chapters.
CONTENTS
Business; Health care; Media; Government; Justice; Defence;
Education; Conclusion.
182 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 590 9 E-ISBN: 978 1 78063 028 1
A Practical Writing Guide for
Academic Librarians
Keeping it short and sweet
Anne Langley, Princeton University and
Jonathan Wallace, Nation and World Editor at
the News and Observer, USA
Chandos Information Professional Series
CONTENTS
Style: Short and sweet; Audience; Getting and keeping a
job: Letters of recommendation, cover letters, résumés,
self-assessments, thank-you notes; Meetings and reports:
Minutes, formal reports, progress reports, annual reports,
project proposals; Managing: Performance reviews, employee
documentation, job descriptions, search committee
reports, budget requests; Public services and collections:
Subject guides (pathfnders), collection assessments and
other documents related to collection development,
memos or letters to faculty about the library collection,
external reviews, marketing tools (bookmarks, brochures
and posters); Online and presenting data: Writing for the
website, blogging, e-mail, tables, graphs, charts; Scholarly
work and teaching: Articles, abstracts, case studies, syllabi,
handouts; More resources for writing.
172 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 532 9 E-ISBN: 978 1 78063 034 2
Keeping the User in Mind
Instructional design and the modern
library
Valeda Dent Goodman, Long Island University,
USA
Chandos Information Professional Series
CONTENTS
A brief history of instructional design; How we learn:
Fundamental learning theory and the connection to
instructional design; The many faces of instructional design:
Highlighting the diversity of instructional design models;
Instructional design and higher education; In the mix:
Instructional design and the instructional mashup; Closing
the gap between instructional strategies and instructional
design; The instructional design process in action: Highlights
from Kognito Interactive; Administrative and professional
challenges to the use of instructional design in the academic
library; Keeping the user in mind: Using design thinking
connect libraries and instructional design; A glimpse of the
future: The semantic web and library instructional design.
214 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 486 5 E-ISBN: 978 1 78063 005 2
Libraries for Users
Services in academic
libraries
Luisa Alvite and Leticia
Barrionuevo, University of
León, Spain
Chandos Information
Professional Series
CONTENTS
Academic library services: quality and leadership; Users:
learning and researching in the digital age; Academic
libraries over the last few years; The challenge of enhancing
traditional services; User-centred libraries.
218 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 595 4 E-ISBN: 978 1 78063 051 9
Teaching Information Literacy
for Inquiry-Based Learning
Mark Hepworth, Loughborough University and
Geoff Walton, Staffordshire University, UK
Chandos Information Professional Series
‘The authors have meticulously and successfully laid a
solid, theoretical foundation for readers... This is an
excellent book.’
Journal of Academic Librarianship
‘This book would be of great value to librarians engaged
in information literacy’
Journal of Information Literacy
CONTENTS
Part 1 Four faces of learning and their implications for
teaching information literacy: Introduction; Learning and
information literacy; The learner as a physical being – a
sensory approach; The learner as a thinker – a cognitive
approach; The learner as a sense maker – a constructivist
approach; The learner as a social being – a social
constructivist approach. Part 2 Teaching interventions:
Introduction; Learning intervention 1 Understanding
learners’ information needs and identifying the knowledge
base that the learner wants to develop; Learning
intervention 2 Understanding the information landscape;
Learning intervention 3 Using information retrieval
tools and techniques to locate information; Learning
intervention 4 Interaction with and use of information;
Learning intervention 5 Enhancing information literacy in
the workplace – a holistic approach. Part 3 Conclusion:
Concluding comments.
274 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 441 4 E-ISBN: 978 1 78063 017 5
Information Obesity
Andrew Whitworth, Manchester University, UK
Chandos Information Professional Series
CONTENTS
Part 1 Information and technology in the world: Information
as a resource; Valuing information; The shaping of
information and technology. Part 2 The impact of
information technology: A brief history of ICT; Literacy and
counter knowledge; Computer and information literacy. Part
3 Critical theory: Critical social science; The colonisation of
the life world; How organisations affect the way we think.
Part 4 Combating information obesity: Information obesity
and romantic understanding; From problem-based learning to
transformative learning; Connecting learners and teachers to
the community; Three examples.
252 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 449 0 E-ISBN: 978 1 78063 004 5
Virtual Research
Environments
From portals to science
gateways
Robert Allan, STFC Daresbury
Laboratory, UK
Chandos Information
Professional Series
‘A useful addition to the stock of many libraries in
universities and other research institutions.’
Refer
CONTENTS
Motivation and requirements; Creating and using research
data; Managing and using digital information; Collaboration,
trust and security; Domain differences and usability; VRE
architecture: The technology; E-infrastructure and grid
resources; Desktop environments and the web; Desktop
environments and the web; Example 1: E-infrastructure
for social science research; Example 2: E-infrastructure for
experimental facilities; Conclusions: Lessons learned and
limitations.
284 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 562 6 E-ISBN: 978 1 78063 014 4
Scholarly Communication for
Librarians
Heather Morrison, University of British
Columbia, Canada
Chandos Information Professional Series
CONTENTS
Scholarship and scholarly communication; Scholarly journals;
Publishing: The scholarly mission, and the multi-billion-
dollar industry; Libraries and librarians; Authors’ rights
and intellectual property; Open access; The economics of
scholarly communications in transition; Emerging trends and
formats; Summary and conclusions.
264 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 488 9 E-ISBN: 978 1 78063 219 3
A Sense of Control
Virtual communities for people with
mobility impairments
Christine Tilley, Queensland University of
Technology (QUT), Australia
Chandos Information Professional Series
CONTENTS
Communication, information and well-being for people with
disabilities; Virtual communities’ research – the perspective;
Governments’ policies, legislative and telecommunications
regulatory frameworks and information policy; Information
needs research for people with disabilities; Deconstructing
the narratives of people with physical disabilities – towards
a well-being model for a successful virtual community;
Findings from the narratives of the allied health/
information/policy professionals – confrming the relevance
of the emerging well-being model; Model construction;
Future directions for virtual communities for people with
physical disabilities.
308 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 521 3 E-ISBN: 978 1 78063 144 8
hardback
ISBN: 978 1 84334 522 0
Information literacy and study skills
34
Information Literacy Education:
A Process Approach
Professionalising the pedagogical role of
academic libraries
Maria-Carme Torras, University of Bergen
Library and Tove Saetre, Bergen University
College, Norway
Chandos Information Professional Series
CONTENTS
An educational platform for information literacy; Designing
process-oriented information literacy education: The library
practitioner as a professional and autonomous educator;
Facilitating the student’s research process: The academic
librarian as a supervisor; Conclusions.
126 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 386 8 E-ISBN: 978 1 78063 142 4
hardback
ISBN: 978 1 84334 387 5
Information History - An
Introduction
Exploring an emergent feld
Toni Weller, City University, UK
Chandos Information Professional Series
150 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 394 3 E-ISBN: 978 1 78063 131 8
hardback
ISBN: 978 1 84334 395 0
Learning Commons
Evolution and collaborative essentials
Edited by Barbara Schader, Consultant
Chandos Information Professional Series
‘…highly recommended for all academic libraries.’
The Electronic Library
CONTENTS
From Information Commons to Learning Commons and
learning spaces: An evolutionary context; Circle of service:
A collaborative Information Commons planning model; The
Information Commons at the University of Calgary: Building
on collaboration: A case study; Building for learning: Synergy
of space, technology and collaboration; The Saltire Centre
and the Learning Commons concept; Transforming library
space for student learning: The Learning Commons at Ohio
University’s Alden Library; Supporting the Learning Commons
concept in ‘real life’; Putting learners at the centre: The
Learning Commons journey at Victoria University; Improving
student life, learning and support through collaboration,
integration and innovation; The Information Commons at
the University of Auckland; Improving student life, learning
and support through co-location, collaboration, integration
and innovation; Beyond Facebook: Thinking of the Learning
Commons as a social network.
468 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 312 7 E-ISBN: 978 1 78063 124 0
hardback
ISBN: 978 1 84334 313 4
Combating Student
Plagiarism
An academic librarian’s
guide
Lynn Lampert, California
State University, USA
Chandos Information
Professional Series
‘To faculty and university administrators, this book
demostrates the way that librarians can collaborate
with them to combat plagiarism on campus.’
The Journal of Academic Librarianship
‘…is successful in providing perspective.’
Journal of The School Library Association
CONTENTS
Introduction: technology seems to be changing everything;
Society’s pervasive culture of copying; The role of the
academic librarian in combating student plagiarism; How
do students and universities view plagiarism? Information
literacy frameworks: working towards the ethical use of
information by students; Discipline-based approaches to
combating student plagiarism; Thwarting student plagiarism
through collaborations: faculty-librarian partnerships and
beyond; Practical approaches to promoting citation methods
and the ethical usage of information; Plagiarism-detection
software services and other uses of technology to combat
student plagiarism.
206 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 282 3 E-ISBN: 978 1 78063 134 9
hardback
ISBN: 978 1 84334 283 0
The Information Literacy
Cookbook
Ingredients, recipes and tips for success
Edited by Jane Secker, London School of
Economics, Debbi Boden, Imperial College
London and Gwyneth Price, University of
London, UK
Chandos Information Professional Series
‘…a good source of practical tips and hints that
can assist information professionals engaged with
information literacy in their planning and in their
fulflment of their plans.’
Webology
CONTENTS
Appetisers and aperitifs: getting started with the information
literacy cookbook; Feeding the masses: digital citizenship
and the public library; Healthy mind, healthy body:
digital literacy in the NHS; Information discovery stir-fry:
information literacy in the commercial sector; Alone in the
kitchen: when you’re the only one providing the service;
Educating the palate of pupils and teachers: recipes for
success in school libraries; Variety is the spice of life, or
choosing your toppings with care: information literacy
challenges in the further education sector; Information
literacy beef bourguignon (also known as information skills
stew or i-skills casserole): the higher education sector;
Conclusion: coffee, cheese, biscuits and petit fours.
176 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 225 0 E-ISBN: 978 1 78063 114 1
hardback
ISBN: 978 1 84334 226 7
Exploring Methods in
Information Literacy
Research
Suzanne Lipu, Kirsty
Williamson and Annemaree
Lloyd, Charles Sturt
University, Australia
Topics in Australasian Library
and Information Studies No. 28
CONTENTS
The broad methodological contexts of information literacy
research; Introduction to the chapters; Survey research;
Critical incident technique; Understanding information
literacy in the workplace: using a constructivist grounded
theory approach; Phenomenography: Follow the yellow
brick road; Action research; Using focus groups in a mixed
method approach to evaluate student learning in an
information literacy embedding project; Evidence-based
practice and information literacy; The evidence based model
of information literacy research: A critique; Alternative
methods in information literacy research in Australasia.
214 pages 250 x 174mm (7 x 10) paperback 2007
ISBN: 978 1 876938 61 1 E-ISBN: 978 1 78063 412 8
Teaching with Technology
An academic librarian’s guide
Edited by Joe Williams and Susan Goodwin,
Texas A&M University Libraries, USA
Chandos Information Professional Series
CONTENTS
Screen casting 101: Online video tutorials for library
instruction; Blogs, wikis, RSS and podcasting: Web 2.0 tools
for academic librarians and educators; Virtual reference
and instruction; Mobile computing; Beyond the keyboard:
optimising technology spaces for collaborative learning,
instruction and service; Libraries in the course management
systems learning environment; Academic librarians in the age
of videoconferencing: Tools for teaching, collaboration and
professional development; Conclusion.
176 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 172 7 E-ISBN: 978 1 78063 113 4
hardback
ISBN: 978 1 84334 173 4
Information Literacy
Recognising the need
Geoff Walton and Alison Pope, Staffordshire
University, UK
CONTENTS
Background to the conference; Information literacy:
recognising the need – an introduction; Information
literacy: the new “pedagogy of the question”; Developing a
community of practice: the Newcastle information literacy
project; Providing for the next generation: adopting
interactive whiteboards in information literacy training;
Keeping up with the Google generation: the challenge
for information literacy teachers; Information overload
and the re-invention of brutality: a systemic view of
information literacy; Working towards the Information
Literate University; Refections on the ‘Information Literacy:
Recognising the Need’ conference.
64 pages 297 x 210mm (8 x 12) paperback 2006
ISBN: 978 1 84334 243 4 E-ISBN: 978 1 78063 094 6
Information literacy and study skills
35
Enabling End-Users
Information skills training
Ann Poyner, Consultant, UK
Chandos Information Professional Series
‘…this book is recommended for all those libraries with
an interest in preparing end user programs, especially
when preparing guidelines for online materials.’
Education Libraries
160 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 108 6 E-ISBN: 978 1 78063 078 6
hardback
ISBN: 978 1 84334 109 3
Information Literacy
A practitioner’s guide
Susie Andretta, London Metropolitan
University, UK
Chandos Information Professional Series
232 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 065 2 E-ISBN: 978 1 78063 075 5
hardback
ISBN: 978 1 84334 066 9
Finding Legal Information
A guide to print and electronic sources
David Pester, London Metropolitan University
library, UK
Chandos Information Professional Series
308 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 045 4 E-ISBN: 978 1 78063 058 8
hardback
ISBN: 978 1 84334 046 1
Research Methods for Students,
Academics and Professionals
Information management and systems
2nd edition
Kirsty Williamson
Topics in Australasian Library and Information
Studies No. 20
‘The strengths of this work include its coverage of a
very wide range of methods, clear and straightforward
explanations of often quite complex issues, and simple,
useful diagrams.’
Australian Academic and Research Libraries
350 pages 234 x 156mm (6 x 9) paperback 2002
ISBN: 978 1 876938 42 0 E-ISBN: 978 1 78063 420 3
E-LEARNING AND RESEARCH
Engineering
Education
Curriculum, pedagogy and
didactic aspects
Edited by J. Paulo Davim,
University of Aveiro, Portugal
Chandos Learning and
Teaching Series No. 13
Information about engineering education is
highly relevant for improving communication
between professors, researchers and students in
engineering schools, institutions, laboratories and
industry. Technological change is fundamental
to the development of education systems.
Engineering Education emphasises curriculum
development, pedagogy and didactic aspects
of engineering education, covering relevant
aspects from more classical engineering courses
such as mechanical, manufacturing, industrial,
chemical, environmental, civil and systems
courses, to more contemporary courses including
nano-engineering and bioengineering along with
information on sustainable development in the
context of engineering education.
CONTENTS
Bolonha process; Case studies from universities/schools
in different countries; Continuing education; Curriculum
development; Educational multimedia in recent
developments; Erasmus programme; Ethics in teaching and
research; Globalization and education; Human resources
in education; Impact of educational research; Information
and computer technologies; Innovation in education through
university/industry collaboration; Innovative teaching and
learning technology; Pedagogical aspects of engineering
teachers; Pedagogical resources of universities /schools;
Performance indicators; Quality assurance and accreditation;
Strategies of innovation in education; Sustainable
development; Teaching competencies and qualifcation;
Teaching developments in new subjects.
200 pages 234 x 156mm (6 x 9) paperback Q3 2015
ISBN: 978 1 84334 687 6 E-ISBN: 978 1 78063 358 9
Enhancing Learning and Teaching
through Student Feedback in
Medical and Health Sciences
Edited by Chenicheri Sid Nair, The University
of Western Australia, Australia and Patricie
Mertova, University of Oxford, UK
Chandos Learning and Teaching Series No. 14
The fnal title in the Chandos Learning and
Teaching Series to focus on student feedback,
Enhancing Learning and Teaching through
Student Feedback in the Medical and Health
Sciences expands on topics covered in the
previous publications, focussing on the medical
and health science disciplines. This edited title
includes contributions from experts in higher
education quality, and student feedback from
a range of countries, such as Australia, Europe,
Canada, the USA, the UK, South East Asia and
India. The book is concerned with the practices
of evaluation and higher education quality in
medical and health science disciplines, with
particular focus on student feedback.
CONTENTS
Student feedback in medical and health sciences: A
discipline-specifc overview and background; Student
feedback in the medical and health sciences – a global
perspective; Accountability of student evaluations in health
and medical sciences; Conclusion.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 752 1 E-ISBN: 978 1 78063 433 3
NEW
Providing Research
Support
A practical guide for
academic and research
libraries
Janet Fletcher and Robyn
Drummond, University of
New South Wales, Australia
Chandos Information
Professional Series
Aimed at library and information professionals
working in research-intensive institutions,
Providing Research Support is a practical
guide on how to assist academic and research
staff in assessing and demonstrating research
impact. Providing Research Support addresses
making strategic publishing choices and will
equip library and information professionals with
strategies, resourcing requirements, tools and
tips by providing solutions to real-life problems
in demonstrating the impact of research. The
book presents each problem as a scenario
and describes not only the steps to reaching
a solution but also how to prepare, write and
present fnal reports.
CONTENTS
Quantitative and qualitative methods for measuring research
impact; Planning and managing research impact services;
Templates for reporting fndings.
200 pages 234 x 156mm (6 x 9) paperback Q4 2014
ISBN: 978 1 84334 710 1 E-ISBN: 978 1 78063 376 3
NEW
NEW
e-learning and research
36
Accidental Information Discovery
Cultivating serendipity in the Digital Age
Edited by Tammera Race, Western Kentucky
University, USA
Chandos Information Professional Series
The accidental discovery of valued information,
termed serendipity, plays an important role in
creative problem-solving. The digital nature
of our current discovery environments impacts
the opportunities for these happy accidents to
occur. Accidental Information Discovery brings
together discussions about serendipity and
information discovery, research in computer and
information science, and thoughts on the creative
process. Five chapters explore the signifcance
of serendipity in creativity and innovation, the
characteristics of serendipity-friendly tools and
minds, and how future discovery environments
may encourage serendipity.
CONTENTS
The conversation about serendipity; Accidental discovery
and digital tools; Making room for serendipity; Teaching
serendipity; Serendipity in future information landscapes.
200 pages 234 x 156mm (6 x 9) paperback Q4 2014
ISBN: 978 1 84334 750 7 E-ISBN: 978 1 78063 431 9
NEW
Library Instruction
Design
Learning from Google and
Apple
Di Su, City University of New
York, USA
Chandos Information
Professional Series
The design philosophies of Google and Apple
represent different approaches to new product
design. Google’s model features bottom-up and
data-driven decision-making processes, while
Apple’s model is to design and build products
top-down. Library instruction program design may
learn from these differing but complementary
approaches. Inspired by Google’s and Apple’s
success, Library Instruction Design details how
library instruction program design may learn from
the philosophy of product design in the business
world. In designing library instruction, a Google-
philosophy approach teaches what the user wants
to know while an Apple-philosophy approach
teaches what the librarian thinks the user needs
to learn. These two design philosophies aim at
different teaching objectives refecting library
and information science education in modern
society.
CONTENTS
Part 1 Library instruction. Part 2 Philosophy of library
instruction design. Part 3 Design philosophy from different
angles. Part 4 Applying Google’s model. Part 5 Applying
Apple’s model.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 741 5 E-ISBN: 978 1 78063 407 4

Making Sense of Space
The design and experience of virtual
spaces as a tool for communication
Iryna Kuksa, Nottingham Trent University and
Mark Childs, Coventry University, UK
Chandos Information Professional Series
Making Sense of Space focuses on the background
to these issues, describing a range of case studies
conducted by the authors. The book investigates
the innovative and creative ways designers
employ Virtual Worlds (VWs) for research,
performance-making, and audience engagement.
Secondly, it looks into how educators use these
spaces to support their teaching practice. Lastly,
the book examines the potential of VWs as new
methods of communication, and the ways they
are changing our perception of reality.
CONTENTS
Part 1 Remediating technology, translating experience,
immersing in spaces. Part 2 Virtual spaces: ‘work in progress’-
software, devices, and design principles; Art, history and
culture in digital spaces; Theatre in virtual day and age. Part
3 Experiencing virtual spaces: Two models to conceptualize
space; Other spaces, and other ways of making sense of
them; First, second, third, and fourth places-making extra
sense of space; Virtual worlds in education. Part 4 Making
sense of space-practitioner perspective: Moving towards the
alien ‘other’…; The future of spaces-physical or virtual?
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 740 8 E-ISBN: 978 1 78063 406 7
NEW
Working With Text
Tools, techniques and approaches for text
mining
Emma Tonkin and Stephanie Taylor, University
of Bath, UK
Chandos Information Professional Series
Text mining tools and technologies have long
been a part of the repository world, where they
have been applied to a variety of purposes, from
pragmatic aims to support tools. Research areas
as diverse as biology, chemistry, sociology and
criminology have seen effective use made of
text mining technologies. Working With Text
collects a subset of the best contributions from
the ‘Working with text: Tools, techniques and
approaches for text mining’ workshop, alongside
contributions from experts in the area. Text
mining tools and technologies in support of
academic research include supporting research
on the basis of a large body of documents,
facilitating access to and reuse of extant work,
and bridging between the formal academic world
and areas such as traditional and social media.
CONTENTS
Legal considerations in text analysis/mining; Sentiment
analysis in Web 2.0; Text mining for biochemistry;
Automated indexing and metadata extraction; Using text
mining tools for social network analysis.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 749 1 E-ISBN: 978 1 78063 430 2


The Ecosystem of
Digital Assets
Crowds and clouds
Tobias Blanke, King’s College
London, UK
Chandos Information
Professional Series
Digital asset management is undergoing a
fundamental transformation. Near universal
availability of high-quality web-based assets
makes it important to pay attention to the new
world of digital ecosystems and what it means
for managing, using and publishing digital assets.
The Ecosystem of Digital Assets refects on these
developments and what the emerging ‘web of
things’ could mean for digital assets.
CONTENTS
Introduction to the emerging Ecosystems of Digital Assets:
Web APIs; Web of Things, linked media data; Commercial
environment; Emerging services: location services a
case study; Digital asset management in a networked
environment; Federations and linked data; Collective
intelligence (crowds); Service infrastructure (clouds);
Networked value; Media ecosystems: Digital media;
Infrastructures; Content in mobile ecosystems.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 716 3 E-ISBN: 978 1 78063 382 4
NEW
Knowledge Management in
Higher Education
A practical approach
Sebastian Diaz, West Virginia University and
Phillip Ice, American Public University System
(APUS), USA
Chandos Information Professional Series
Technological developments are fundamentally
changing how we gather, analyze, and
disseminate data. As academic institutions shift
from authority-based to data-driven decision
making, they need to use the sound knowledge
management principles that are revolutionising
the private sector. Doing so will make them more
competitive. Knowledge Management in Higher
Education provides higher education professionals
with a new paradigm for conducting assessment
and program evaluation by exploiting technology
effectively.
CONTENTS
The evolution of program evaluation and decision making;
Knowledge Management: Changing paradigms for program
evaluation; Case studies of Knowledge Management
implementation in higher education.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 721 7 E-ISBN: 978 1 78063 387 9

NEW NEW NEW
e-learning and research
37
Utilizing Technology
in the Academic
Research Process
Quality output in a
fraction of the time
John Dumay, University of
Sydney Business School,
Australia
Chandos Information Professional Series
This book is aimed at anyone involved in an
academic research project from high school
majors to PhD students and experienced
researchers with a strong publication record.
The author is acutely aware of the amount of
time it takes to bring an idea from inception
through to publication. The aim of this book
is to introduce the tools and techniques the
author used to establish his research career in a
relatively short time, whilst keeping an eye on
the quality of output. The tools and techniques
presented are not intended as a substitute for
academic acumen, but help concentrate on the
aspects of research that add value to a project
and help avoid tasks which are time consuming
and contribute nothing to the academic quality of
a research project.
CONTENTS
Investigation: Setting up basic technology for research;
Tools for developing your research question; Collecting
quantitative data; Collecting qualitative data; Analysis:
Tools for analysing qualitative data; Tools for analysing
quantitative data; Writing: Structuring your document with a
word processor; Searching documents and secondary sources;
Effective referencing; Writing for clear communication;
Presentation & publication: Developing effective
presentations; Getting ready for publication; Dealing with
editors and publishers.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 675 3 E-ISBN: 978 1 78063 345 9
NEW
Spatializing Knowledge
Jamie O’Brien, University College London, UK
Chandos Information Professional Series
How can knowledge be reconfgured so as to
enhance experience, enable participation, and
augment environments? Spatializing Knowledge
argues that knowledge is a product of human
activity in a social space, and as a result is
a formative resource. The book takes a step
beyond ‘information visualisation’ and imagines
a learning environment in which knowledge can
be manipulated as an object. Practical examples
from the domains of health, education, travel,
museums and libraries are offered, and chapters
cover knowledge and space, unpredictability
and authorship, as well as agility, ubiquity and
mobility.
CONTENTS
Knowledge and space; Unpredictability; Authorship; Agility;
Ubiquity; Mobility.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 751 4 E-ISBN: 978 1 78063 432 6
After the Book
Information services for
the 21st Century
George Stachokas, Purdue
University Libraries, USA
Chandos Information
Professional Series
Libraries and librarians have been defned by the
book throughout modern history. What happens
when society increasingly lets print go in favour
of storing, retrieving and manipulating electronic
information? What happens after the book? After
the Book explores how the academic library of
the 21st Century is frst and foremost a provider
of electronic information services. Contemporary
users expect today’s library to provide
information as quickly and effciently as other
online information resources. The book argues
that librarians need to change what they know,
how they work, and how they are perceived in
order to succeed according to the terms of this
new paradigm.
CONTENTS
Introduction: The challenge of electronic resources;
Diversions and half measures; The problem for libraries
in the 21st Century: The need to accept a paradigm shift;
Solving the problem. Part 1 Professional identity and
preparation; Solving the problem. Part 2 Reorganizing
libraries to serve users; Solving the problem. Part 3 Adapting
to scarcity; The Digital Divide; Conclusion.
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 739 2 E-ISBN: 978 1 78063 405 0
NEW
The Librarian’s Guide to Catholic
Resources on the Internet
Karl Bridges, Idaho State University, USA
Chandos Information Professional Series
There are a large number of resources pertinent
to the Catholic Church on the Internet. The
Librarian’s Guide to Catholic Resources on the
Internet covers these specifcally, including
e-texts, websites relating to doctrine and
practice, e-resources such as calendars of the
liturgical year, missals, and more. This unique
resource consists of chapters which together
cover every aspect of Catholic resources on
the Internet. Separate chapters on Catholic
history, traditional Catholicism, general
Catholic doctrines, texts and saints are joined
by considerations of Catholic churches on the
internet, Catholic organizations, databases,
calendars, missals, and liturgical documents
as well as Catholic art and a section on further
reading.
CONTENTS
General Catholic doctrines; A history of Catholicism; Catholic
texts; Catholic organizations; Catholic saints; Catholic
databases; Traditional Catholicism; Catholic churches on
the internet; Calendars, missals, and liturgical documents;
Catholic art; Further reading.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 737 8 E-ISBN: 978 1 78063 403 6

Whole Brain®
Learning in Higher
Education
Evidence-based practice
Ann-Louise de Boer, Pieter
du Toit, Detken Scheepers
and Theo Bothma, University
of Pretoria, South Africa
Chandos Learning and Teaching Series No. 12
Teaching practice in higher education can be
transformed through the use of Whole Brain®
Learning (WBL). Whole Brain® Learning in Higher
Education argues that teaching practice in
Higher Education should undergo transformation
in order to develop the full academic potential
of all stakeholders following the principles of
action research. Empirical data were collected
from participants in a number of projects
across diverse disciplines. Participants included
students; academic staff; instructional designers;
and professionals attending short courses at
tertiary level. A number of case studies are
discussed as evidence for the value of the
proposed model for higher education.
CONTENTS
Theoretical framework; Baseline data: Determining thinking
preferences; Professional development; Evidence-based
practice: Case studies; Learning material that makes a
difference; The way forward.
330 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 742 2 E-ISBN: 978 1 78063 408 1
NEW
The Teaching Librarian
Web 2.0, technology, and legal aspects
Kris Helge and Laura McKinnon, Texas
Wesleyan University School of Law, USA
Chandos Information Professional Series
Librarians need to utilize Web 2.0 tools to
generate rich-text learning environments,
creating enriching, challenging, and supportive
learning platforms for students. The Teaching
Librarian shows how to utilize wikis, mindmaps,
and Second Life to improve pedagogy for
librarians. The title covers how to obtain
administration approval to implement Web 2.0
tools, how to deal with and prevent technological
glitches, and remain aware of relevant legal
issues in the UK and the USA. This book also
outlines how to create learning interfaces that
meet the needs of non-traditional students.
CONTENTS
Web 2.0 tools: benefts, detriments, and usage for effective
pedagogy; Using the LibGuides platform for more than just
hosting electronic pathfnders; Cloud computing for teaching
librarians; Mobile apps for teaching librarians; Preparing
faculty, administration, and students for Web 2.0 tools, and
an introduction to Web 3.0; Legal information related to
Web 2.0 and Web 3.0.
196 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 733 0 E-ISBN: 978 1 78063 399 2
NEW NEW NEW
e-learning and research
38
Managing and Supporting Student
Diversity in Higher Education
A casebook
Robyn Benson, Margaret Heagney, Lesley
Hewitt, Glenda Crosling and Anita Devos,
Monash University, Australia
Chandos Information Professional Series
Government initiatives in many countries
emphasise social inclusion in higher education,
resulting in a more diverse student population.
Managing and Supporting Student Diversity
in Higher Education focuses on how students
succeed amidst a culture of widening
participation.
CONTENTS
Setting the context; Finding the way to higher education:
Miranda and Rochelle; This time it’s different: Sesh and
Shannon; The international experience: Lam and Zelin;
Coming to education later in life: Alex, Carole and Virginia;
Finding my voice at last: Lillian, Marie and Harriet; Helping
students to succeed.
254 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 719 4 E-ISBN: 978 1 78063 385 5
NEW
External Quality Audit
Has it improved quality assurance in
universities?
Edited by Mahsood Shah, RMIT University and
Chenicheri Sid Nair, University of Western
Australia, Australia
Chandos Learning and Teaching Series No. 11
External Quality Audit looks at the experience
of countries where external quality audits have
been established by governments, and provides
analyses of their effectiveness in improving
quality assurance in universities and other higher
education institutions.
CONTENTS
Quality assurance – corporate fst in a velvet glove? The
impact of external quality audit in a private for-proft
tertiary education institution; Multiple views of quality
audits in New Zealand: A case for advancing systemic
understanding; Refections on the effectiveness of four
cycles of external quality audits in New Zealand universities;
Enhancing quality assurance in an institution: The University
of the South Pacifc experience of an external audit;
Quality audits in Hong Kong: Seeking evidence of quality
enhancement; External quality audits and quality assurance
in the higher education sector: The Malaysian perspective;
External quality audit in the UK: An impact analysis; Effect
of external quality agencies on universities in India; External
quality audits in South African higher education: Goals,
outcomes and challenges; Development, effectiveness
and future of quality assurance and assessment in Italian
higher education; Audits of quality assurance systems of
higher education institutions in Finland; External quality
auditing: Strengths and shortcomings in the audit process;
Institutional management and quality audit: The experience
in Chile; Scope, transparency and style: System-level
quality strategies and the student experience in Australia;
Accreditation and institutional learning: The impact
interactions based on a minimaxing strategy have on the
benefts from external reviews; Has it worked globally?
308 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 676 0 E-ISBN: 978 1 78063 316 9
The Plugged-In
Professor
Tips and techniques for
teaching with social media
Edited by Sharmila Ferris
and Hilary Wilder, William
Paterson University of New
Jersey, USA
Chandos Publishing Social Media Series No. 6
New technologies are transforming the way
students work. The Plugged in Professor provides
a timely and exceptional resource for using
social media and other new technologies to
help college students meet both general and
discipline-specifc objectives. The title covers
techniques built around well-known social
networking technologies, as well as other
emerging technologies such as mobile phone and
tablet apps.
CONTENTS
Part 1 Writing, research, and information fuency. Part 2
Communication and collaboration. Part 3 Critical thinking
and creativity. Part 4 Integrative learning.
376 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 694 4 E-ISBN: 978 1 78063 342 8
NEW
Enhancing Learning and Teaching
through Student Feedback in
Social Sciences
Edited by Chenicheri Sid Nair, University of
Western Australia, Australia and Patricie
Mertova, University of Oxford, UK
Chandos Learning and Teaching Series No. 9
This title is the second Chandos Learning and
Teaching Series book that explores themes
surrounding enhancing learning and teaching
through student feedback. It expands on
topics covered in the previous publication,
and focuses on social science disciplines. The
editors previously addressed this gap in their
frst book Student Feedback: The cornerstone to
an effective quality assurance system in higher
education.
CONTENTS
Playing broken telephone with student feedback: The
possibilities and issues of transformation within a South
African case of a collegial rationality model of evaluation;
Listening to students’ voices to enhance their experience of
university; Feedback cycles or evaluation systems? A critical
analysis of the current trends in student feedback in Austrian
social sciences; Synchronous feedback: Receiving feedback
from international students; Using programme-level student
feedback: The Chinese University of Hong Kong; Usefulness
of student feedback: the Singapore experience; Teacher
perceptions of the introduction of student evaluation of
teaching in Japanese tertiary education; Improvements to
formative feedback: Views of staff and students; Emerging
trends and approaches in the student voice in the social
sciences.
230 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 655 5 E-ISBN: 978 1 78063 352 7
Using Network and
Mobile Technology
to Bridge Formal and
Informal Learning
Edited by Guglielmo Trentin
and Manuela Repetto,
Institute for Educational
Technology, National Research Council, Italy
Chandos Learning and Teaching Series No. 10
An ever-widening gap exists between how
students and schools use communication
technology. Using Network and Mobile
Technology to Bridge Formal and Informal
Learning introduces new methods (inspired by
‘pedagogy 2.0’) of harnessing the potential of
communication technologies for teaching and
learning. This book considers how attitudes
towards network and mobile technology (NMT)
gained outside the school can be shunted into
new educational paradigms combining formal and
informal learning processes.
CONTENTS
Tapping the motivational potential of mobile handhelds:
Defning the research agenda; Using social network sites and
mobile technology to scaffold equity of access to cultural
resources; A mobile Web 2.0 framework: Reconceptualising
teaching and learning; Facing up to it: Blending formal and
informal learning opportunities in higher education contexts;
Networked lives for learning: Digital media and young people
across formal and informal contexts; Network and mobile
technologies in education: A call for e-teachers; Networked
informal learning and continuing teacher education; A
conclusive thought: The opportunity to change education is,
literally, at hand.
248 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 699 9 E-ISBN: 978 1 78063 362 6
NEW
Exploring Education For Digital
Librarians
Meaning, modes and models
Susan Myburgh, Independent researcher,
Australia and Italy and Anna Maria Tammaro,
University of Parma, Italy
Chandos Information Professional Series
Exploring Education For Digital Librarians
provides a fresh and new perspective on
the discipline and profession of Library and
Information Science (LIS), with focus on preparing
students for their careers as digital librarians
who will deal with the present and future virtual
information environments.
CONTENTS
Regeneration of the second oldest profession; The infuence
of the current context; Previous research on education
for DLs; First things fourth; Purposeful digital librarians;
No theory, no discipline = no profession; Constructing
a theoretical framework; Designing curricula; Aims and
outcomes; Pedagogies and teaching methods; Content and
structure; A bright future.
334 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 659 3 E-ISBN: 978 1 78063 300 8
NEW NEW NEW
e-learning and research
39
Optimizing Academic
Library Services in
the Digital Milieu
Digital devices and their
emerging trends
Brendan Ryan, Rhode Island
College, USA
Chandos Information Professional Series
The digital is the new milieu in which academic
libraries must serve their patrons; but how best
to utilize the slew of digital devices and their
surrounding trends? Optimizing Academic Library
Services in the Digital Milieu identifes best
practices and strategies for using digital devices
(such as tablets, e-readers, and smartphones)
and copyrighted materials in academic libraries.
Special consideration is given to e-books, iBooks,
e-journals, and digital textbooks. This title
describes how academic libraries can remain
current, nimbly addressing user needs.
CONTENTS
Overview to the state of technology in academic libraries.
Part 1 Digital Rights Management (DRM). Part 2 Practical
approaches to e-content for librarians. Part 3 Emerging
pedagogy and technology; Conclusion: Remaining nimble and
adaptable to survive in the digital milieu.
196 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 732 3 E-ISBN: 978 1 78063 398 5
NEW
The Librarian’s Guide to
Academic Research in the Cloud
Steven Ovadia, City University of New York
(CUNY), USA
Chandos Information Professional Series
The cloud can be a powerful tool for conducting
and managing research. The Librarian’s Guide
to Academic Research in the Cloud is a practical
guide to using cloud services from a librarian’s
point of view. As well as discussing how to use
various cloud-based services, the title considers
the various privacy and data portability issues
associated with web-based services. This book
helps readers make the most of cloud computing,
including how to fold mobile devices into the
cloud-based research management equation.
The book is divided into several chapters, each
considering a key aspect of academic research
in the cloud, including: defning the cloud;
capturing information; capturing and managing
scholarly information; storing fles; staying
organized, communicating; and sharing. The
book ends by considering the future of the cloud,
examining what readers can expect from cloud
services in the next few years, and how research
might be changed as a result.
CONTENTS
What is the cloud? Capturing information; Capturing and
managing scholarly information; Storing fles; Writing;
Staying organized; Communicating; Sharing; The future of
the cloud.
214 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 715 6 E-ISBN: 978 1 78063 381 7
Designing Effective
Library Tutorials
A guide for
accommodating multiple
learning styles
Lori Mestre, University of
Illinois at Urbana-Champaign,
USA
Chandos Learning and Teaching Series No. 8
Learning styles are relevant for students in the
online environment. Designing Effective Library
Tutorials presents studies, practical suggestions
and examples to assist librarians and faculty
as they develop online instruction, tutorials
and learning objects, for students from diverse
learning styles. Geared for the practitioner
working in online learning, the book provides a
summary of the current literature covering the
relevance of learning styles for students in the
online environment, and presents best practices
for designing effective online tools for diverse
learners, including suggestions for assessment of
online learning.
CONTENTS
The learning styles debate: Do we need to match up learning
styles with presentation styles? Overview of learning
style theories and learning style results from the Mestre
study; The intersection of culture and learning styles; The
need for learning object development; Current practice:
categories and features of library tutorials; Effective design
of learning objects; Pedagogical considerations for tutorials;
Interactivity options for tutorials; Assessment of learning
objects; The value and process of usability studies; Marketing
learning objects for broad visibility; Resources.
360 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 688 3 E-ISBN: 978 1 78063 325 1
Ethical Behaviour in the
E-Classroom
What the online student needs to know
Cassandra Smith, Ashford University, USA
Chandos Learning and Teaching Series No. 7
This book covers ethical behaviour in the online
classroom. Written for distance education
students in higher education worldwide, the book
serves as a guide for students in the e-classroom
in examining ethical theories and behaviour. A
number of salient questions are addressed: What
is ethical? What does ethical behaviour consists
of in an e-classroom? What are violations of
ethics in the e-classroom? Students will have the
opportunity to review real-life ethical dilemmas
in the online classroom, state their positions
by engaging in discussion, and refect on the
repercussions of unethical behaviour.
CONTENTS
Assessing behaviour; Ethical theories and e-learning;
Processing thoughts: Critical thinking; Rules of conduct:
Plagiarism; Moral dilemmas online; Transformative language:
Communication in e-learning; Ethic boards: Discussion
responses; Adhering to principles: Researching; Critical
thinking; Ethical expectations: Students.
198 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 689 0 E-ISBN: 978 1 78063 306 0
Prometheus
Assessed?
Research measurement,
peer review, and citation
analysis
Shaun Goldfnch, University
of Nottingham, UK and
Kiyoshi Yamamoto, University
of Tokyo, Japan
This book examines the problems, pitfalls and
opportunities of different models of assessing
research quality, drawing on studies from around
the world. Aimed at academics, education
offcials and public servants, key features include
an overview of the argument of whether research
should be assessed and how research quality
should be determined. Prometheus Assessed?
offers a survey of research assessment models
in the US, UK, Japan and New Zealand and
includes an examination of citation analysis and
comparison between the different models.
CONTENTS
Prometheus assessed? Publication, citation and bibliometric
assessment of research; Peer review, refereeing and their
discontents: A failed model or simply the least worst option?
From the Research Assessment Exercise to the Research
Excellence Framework: Changing assessment models in the
United Kingdom? Perils of peer review in a small country?
The Performance Based Research Fund in New Zealand;
Research evaluation in Japan: The case of the National
University Corporations; Conclusion: Prometheus assessed
and lessons for research assessment.
384 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 589 3 E-ISBN: 978 1 78063 301 5
Instructional Strategies and
Techniques for Information
Professionals
Nicole Cooke, Montclair State University and
Jeffrey Teichmann, Rutgers University, USA
Chandos Information Professional Series
…a bright and light practical guide, easy to absorb. …
Recommended.’
The Australian Library Journal
Increasingly, library personnel are called upon to
teach classes, deliver presentations and represent
their organizations in an offcial capacity. This
book is designed to assist those professionals with
little to no experience designing and delivering
training, instructional sessions, and presentations.
Suitable for all librarians, library staff and library
school students, this practical guide will get the
library professional up and running as a trainer
and presenter.
CONTENTS
Part 1 General overview: To train or not to train? Whom
should we train or instruct? How should we train or instruct?
Part 2 Content: Developing the training plan and content;
Evaluating your training plan and content. Part 3 The nuts
and bolts: Who will conduct the training? The logistics of
training; The trainer’s toolbox: Tips and tricks for making
training successful. Part 4 Training completed! What next?
Keeping current; Keeping connected.
144 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 643 2 E-ISBN: 978 1 78063 295 7
NEW
e-learning and research
40
Enhancing Learning
and Teaching
through Student
Feedback in
Engineering
Edited by Chenicheri Sid
Nair, University of Western
Australia, Arun Patil, Central
Queensland University, Australia and Patricie
Mertova, University of Oxford, UK
Chandos Learning and Teaching Series No. 6
Documenting the experiences of academics,
higher education leaders and managers with
expertise in these areas, this book is the frst in a
series on student feedback focusing on a specifc
discipline, in this case engineering. Valuable
contributions have been made by a variety of
experts in the area of higher education quality
and student feedback in the feld of engineering.
CONTENTS
Student feedback in engineering: A discipline-specifc
overview and background; Advances in engineering education
in Chile using student feedback; Formative student
feedback: Enhancing the quality of learning and teaching;
Role of soft skills in engineering education: Students’
perceptions and feedback; Engineering programmes in
Thailand: Enhancing the quality of student feedback;
Summative quality assurance systems: Not good enough for
quality enhancement; Engineering programmes in the UK:
The student feedback experience; Trends, issues and the
future of student feedback in engineering.
164 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 645 6 E-ISBN: 978 1 78063 299 5
Teaching Research Processes
The faculty role in the development of
skilled student researchers
William Badke, Trinity Western University,
Canada
Chandos Information Professional Series
‘This book should prove valuable to anyone trying to
design a relational approach to IL and integrate it
within curricula.’
Journal of Information Literacy
Information literacy is defned as the ability to
identify a research problem, determine the kinds
of information needed to answer it, acquire
needed information effciently and effectively,
evaluate the acquired information well and
apply it skillfully to the problem at hand. This
book proposes a new vision in which information
literacy, reconceived as “Research Processes”,
becomes the domain of teaching faculty, with the
assistance of librarians.
CONTENTS
Defning research processes; Research ability inadequacies
in higher education; Research processes and faculty
understanding; Current initiatives in research processes;
The role of disciplinary thinking in research processes;
Research processes in the classroom; Tentative case studies
in disciplinary research process instruction; Research
processes transforming education; Resourcing the enterprise;
Conclusion.
240 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 674 6 E-ISBN: 978 1 78063 305 3
Becoming Confdent
Teachers
A guide for academic
librarians
Claire McGuinness, University
College Dublin, Ireland
Chandos Information
Professional Series
‘This book is a goldmine for practical ‘how to’ tips, but
it is also a book that advocates why librarians should
become teaching librarians.’
IFLA SET Bulletin
Becoming Confdent Teachers examines the
teaching role of information professionals
at a time of transition and change in higher
education. While instruction is now generally
accepted as a core library function in the 21st
century, librarians often lack suffcient training in
pedagogy and instructional design; consequently
fnding their teaching responsibilities to be
stressful and challenging.
CONTENTS
The evolving role of the teaching librarian; Teaching
librarians: 10 concepts shaping the role; Preparing teaching
librarians for practice: Focusing on the basics; Confdence-
zappers and how to handle them; Personal and professional
development as a teaching librarian; What librarians think:
Teaching and learning in the real world.
246 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 629 6 E-ISBN: 978 1 78063 271 1
Student Feedback
The cornerstone to an effective quality
assurance system in higher education
Edited by Chenicheri Sid Nair, University
of Western Australia and Patricie Mertova,
University of Oxford, UK
Chandos Learning and Teaching Series No. 5
In recent years, student feedback has appeared
at the forefront of higher education quality. In
particular, the issues of effectiveness and the
use of student feedback to affect improvement
in higher education teaching and learning, and
also other areas of student tertiary experience.
Despite this, there has been a relative lack of
academic literature, especially in book format,
focusing on the experiences of academics, higher
education leaders and managers with expertise
in this area. This comprehensive book addresses
this gap.
CONTENTS
Part 1 Overview: The nexus of feedback and improvement.
Part 2 International perspectives: Student feedback in the US
and global contexts; Student feedback in higher education:
A Malaysian perspective; Improving university teaching
through student feedback: A critical investigation; Student
feedback in the Australian national and university context.
Part 3 Tools and administration: Tools for effective student
feedback; Web-based or paper-based surveys: A quandary?
Inclusive practice in student feedback systems; Action and
the feedback cycle.
182 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 573 2 E-ISBN: 978 1 78063 258 2
Plagiarism Education
and Prevention
A subject-driven case-
based approach
Cara Bradley, University of
Regina, Canada
‘…this book has appeared at exactly the right time to
remind us of the importance of information ethics in
academic education and beyond.’
‘…flls a gap in the literature and will prove a vital
addition to the collection of all university and college
libraries.’
The Australian Library Journal
Academic librarians and university instructors
worldwide are grappling with an increasing
incidence of student plagiarism. Recent
publications urge educators to prevent plagiarism
by teaching students about the issue, and some
have advocated the value of a subject-specifc
approach to plagiarism prevention education.
There is, however, a complete lack of resources
and guidance for librarians and instructors who
want to adopt this approach in their teaching.
This book opens with a brief overview of
plagiarism today, followed by arguments in
favour of a subject-based approach. The rest of
the book is divided into academic subject areas
and features an overview of the major issues in
that subject area, followed by a high profle and
engaging case within the discipline.
CONTENTS
The need for a subject-specifc case-driven approach to
plagiarism education; Humanities and social sciences;
Science; Professional studies; Fine arts; General examples
for frst year writing classes.
184 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 584 8 E-ISBN: 978 1 78063 260 5
The Lessons Learned Handbook
Practical approaches to learning from
experience
Nick Milton, Knoco Ltd, UK
‘The book is very practical and contains lots of advice,
justifed, how to perform each of the steps suggested in
the process of lessons learned’
Knowledge Management and Organizational
Learning
CONTENTS
Introduction: learning lessons; Elements of a lesson learning
system; Lessons learned approaches; Principles of lesson
identifcation; Processes of lessons identifed; Writing
down the lessons; Taking action; Process ownership and
process update; Ensuring lessons and updated processes
are re-applied; Technology to support lesson learning;
Sharing and seeking the unwritten lessons; The governance
of lesson learning; The principles and processes of safety
investigations; Learning lessons in networks at Mars, Inc,;
Wikis as part of a learning system: A conversation with Peter
Kemper; How not to learn lessons; Conclusions.
206 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 587 9 E-ISBN: 978 1 78063 192 9
e-learning and research
41
Online Learning
and Assessment in
Higher Education
A planning guide
Robyn Benson and Charlotte
Brack, Monash University,
Australia
CONTENTS
Where to start; Teaching with technology – considering your
options; Online learning design and development; Online
assessment; Evaluation; Conclusion.
224 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 577 0 E-ISBN: 978 1 78063 165 3
The Critical
Assessment of
Research
Traditional and new
methods of evaluation
Alan Bailin and Ann
Grafstein, Hofstra University,
USA
Chandos Information Professional Series
‘This is an excellent introduction to assessing and
evaluating research and unlike any book currently
available.’
Journal of Academic Librarianship
CONTENTS
The gold standards; Sponsorship and funding; Research
paradigms; The dissemination of research; Moving beyond
the gold standards: Tools and techniques.
132 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 543 5 E-ISBN: 978 1 78063 027 4
The Evaluation
of Research by
Scientometric
Indicators
Peter Vinkler, Hungarian
Academy of Sciences,
Hungary
Chandos Learning and
Teaching Series No. 2
CONTENTS
Basic categories of scientometrics; Classifcation of the
indicators of evaluative scientometrics; Publication growth
in science; Scientifc eminence of journals: The Garfeld
Factor and the Current Contribution Index; The ageing of
scientifc information; Scientometric indicators for the
assessment of publications; Reference strategy: Model of
manifested communication through publications; Frequency
of and strength of motives in referencing: The Reference
Threshold Model; Research contribution and share of credit of
individual authors; Standards in scientometric assessments;
Scientometric assessments: Application of scientometrics for
the purposes of science policy; Institutionalisation of Scientifc
Information: A scientometric model (ISI-S model); Conclusions.
336 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 572 5 E-ISBN: 978 1 78063 025 0
Leadership and
Management of
Quality in Higher
Education
Edited by Chenicheri Sid
Nair, University of Western
Australia, Len Webster,
Monash University, Australia
and Patricie Mertova, University of Oxford, UK
Chandos Learning and Teaching Series No. 4
CONTENTS
Part 1 Overview: Growth of the quality movement in
higher education. Part 2 Leadership of quality in higher
education: Initiative-based quality development and the
role of distributed leadership; A leadership model for higher
education quality; A framework for engaging leadership
in higher education quality systems. Part 3 Approaches
of managers to quality in higher education: Quality
management in higher education: A comparative study of
the United Kingdom, The Netherlands and Finland; Towards
a culture of quality in South African higher education. Part 4
Auditing quality in higher education: Auditors’ perspectives
on quality in higher education. Part 5 Academic development
and quality in higher education: Academic development
as change leadership in higher education; Quality in the
transitional process of establishing political science as a new
discipline in Czech higher education (post 1989); Academic
development and quality in Oman: Mapping the terrain. Part
6 Resources and trends in higher education quality: New
directions in quality management; Dubai’s Free Zone model
for leadership in the external quality assurance of higher
education; Trends in quality development.
246 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 576 3 E-ISBN: 978 1 78063 037 3
Networked Collaborative
Learning
Social interaction and active learning
Guglielmo Trentin, CNR - Institute for
Educational Technology, Italy
‘This is an informative and well-researched text.’
Australian Academic and Research Libraries
‘This book is defnitely worth reading for those who are
thinking about adopting a technology enhanced learning
model.’
Teaching Theology and Religion
CONTENTS
Technology-enhanced learning and networked collaborative
learning; The pedagogical dimension; The e-teacher
professional dimension; The instructional design dimension;
The evaluation and assessment dimension; Conclusions.
184 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 501 5 E-ISBN: 978 1 78063 164 6
Measuring Academic Research
How to undertake a bibliometric study
Ana Andres, University of Barcelona, Spain
CONTENTS
Descriptive analyses; Author production; Journal
productivity; Scientifc collaborations; Author citation
analysis; Journal citation analysis; Important considerations;
Final considerations.
186 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 528 2 E-ISBN: 978 1 78063 018 2
Virtual Research
Environments
From portals to science
gateways
Robert Allan, STFC Daresbury
Laboratory, UK
Chandos Information
Professional Series
‘A useful addition to the stock of many libraries in
universities and other research institutions.’
Refer
‘A valuable resource for e-research initiated and novices
at present, and will document the state of e-research in
2008 for posterity.’
Library Management
CONTENTS
Motivation and requirements; Creating and using research
data; Managing and using digital information; Collaboration,
trust and security; Domain differences and usability; VRE
architecture: The technology; E-infrastructure and grid
resources; Desktop environments and the web; Desktop
environments and the web; Example 1: E-infrastructure
for social science research; Example 2: E-infrastructure for
experimental facilities; Conclusions: Lessons learned and
limitations.
284 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 562 6 E-ISBN: 978 1 78063 014 4
The Internet and Higher
Education
Achieving global reach
Alfred Rovai, Regent University, USA
Chandos Learning and Teaching Series No. 1
CONTENTS
Key concepts of global online higher education; Global
distance education issues; Technology and the internet;
Designing global online programmes and courses; Global
online teaching and learning; Quality assurance and
institutional effectiveness; Summary and conclusion.
266 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 524 4 E-ISBN: 978 1 78063 162 2
Global Research Without Leaving
Your Desk
Travelling the world with your mouse as
companion
Jane Macoustra, Tai-Pan Research, UK
Chandos Information Professional Series
‘A very good addition to the expanding world of books
guiding users to the enormous depth and breath of
business related information the world wide web can
provide.’
Refer
CONTENTS
Tools and search engines, and their characteristics; Global
business information; Do you know your customer? Terrorism,
surveillance and corruption; Where next? What’s new? Next
generation social networking tools to enhance research
outcomes; Conclusion; Fun stuff.
228 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 366 0 E-ISBN: 978 1 78063 021 2
e-learning and research
42
Keeping the User in
Mind
Instructional design and
the modern library
Valeda Dent Goodman, Long
Island University, USA
Chandos Information
Professional Series
CONTENTS
A brief history of instructional design; How we learn:
Fundamental learning theory and the connection to
instructional design; The many faces of instructional design:
Highlighting the diversity of instructional design models;
Instructional design and higher education; In the mix:
Instructional design and the instructional mashup; Closing
the gap between instructional strategies and instructional
design; The instructional design process in action: Highlights
from Kognito Interactive; Administrative and professional
challenges to the use of instructional design in the academic
library; Keeping the user in mind: Using design thinking
connect libraries and instructional design; A glimpse of the
future: The semantic web and library instructional design.
214 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 486 5 E-ISBN: 978 1 78063 005 2
Electronic Portfolios
Personal information,
personal development and
personal values
Simon Grant, Consultant
‘Good information analysis. Useful in process
development and implementation. Emphasis on ethical
issues links up to personal ownership that needs frst
priority attention.’
Wijnand Aalderink and Marij Veugelers –
SURF NL Portfolio, Dutch portfolio expert
group
CONTENTS
Part 1 Principles of e-portfolio systems: Some scenarios
of e-portfolio use; Who wants personal information? The
rationale behind recording and storing personal information;
Portfolio purposes outlined; Portfolio information;
Issues with portfolio information; The need for common
terms in portfolio information; Portfolio functionality;
Applying e-portfolio principles. Part 2 How to do things
with e-portfolio and related tools: How to use tools for
assessment; How to use tools for recording signifcant
personal information; How to use tools for self-presentation;
How to use tools provided for your own development; How
to motivate and help others to use tools; How to develop
e-portfolio tools; How to coordinate e-portfolio and
administrative tools; How to develop interoperability in
tools; How to publish terms for common use by tools. Part 3
Future vision: Notes on portfolio environments and values;
Matching information for people; Personal values, identity
and personality; Developing personality and personal values;
Ethical development and values in society; The culture of
information and choice: An analogy with the development of
agriculture; In conclusion?
260 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 401 8 E-ISBN: 978 1 78063 007 6
Combating Student
Plagiarism
An academic librarian’s
guide
Lynn Lampert, California
State University, USA
Chandos Information
Professional Series
‘…cites a range of timely examples, not limiting
herself to print but also including audio and video. …
devotes a considerable number of pages to a review
of the academic library literature that provides a
comprehensive overview for library school students and
others who may be new to the topic.’
Portal: Libraries and the academy
‘To faculty and university administrators, this book
demostrates the way that librarians can collaborate
with them to combat plagiarism on campus.’
The Journal of Academic Librarianship
‘…is successful in providing perspective.’
Journal of The School Library Association
CONTENTS
Introduction: technology seems to be changing everything;
Society’s pervasive culture of copying; The role of the
academic librarian in combating student plagiarism; How
do students and universities view plagiarism? Information
literacy frameworks: working towards the ethical use of
information by students; Discipline-based approaches to
combating student plagiarism; Thwarting student plagiarism
through collaborations: faculty-librarian partnerships and
beyond; Practical approaches to promoting citation methods
and the ethical usage of information; Plagiarism-detection
software services and other uses of technology to combat
student plagiarism.
206 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 282 3 E-ISBN: 978 1 78063 134 9
hardback
ISBN: 978 1 84334 283 0
A Sense of Control
Virtual communities for people with
mobility impairments
Christine Tilley, Queensland University of
Technology (QUT), Australia
Chandos Information Professional Series
‘…an exciting piece of research’
Online Information Review
CONTENTS
Communication, information and well-being for people with
disabilities; Virtual communities’ research – the perspective;
Governments’ policies, legislative and telecommunications
regulatory frameworks and information policy; Information
needs research for people with disabilities; Deconstructing
the narratives of people with physical disabilities – towards
a well-being model for a successful virtual community;
Findings from the narratives of the allied health/
information/policy professionals – confrming the relevance
of the emerging well-being model; Model construction;
Future directions for virtual communities for people with
physical disabilities.
308 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 521 3 E-ISBN: 978 1 78063 144 8
hardback
ISBN: 978 1 84334 522 0
Principles of E-learn-
ing Systems Engi-
neering
Lester Gilbert, University of
Southampton and Veronica
Gale, Consultant, UK
Chandos Information
Professional Series
CONTENTS
Introduction; General systems theory; Project development
framework; E-learning systems structure and content;
Feasibility; Front-end analysis; Project plan; Initial design;
Detailed design: e-learning transactions; Detailed design:
lesson plans; Detailed design: remaining steps; Production;
Pilot, distribution, use and evaluation; Quality management;
Project management; References.
350 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 290 8 E-ISBN: 978 1 78063 119 6
hardback
ISBN: 978 1 84334 291 5
Teaching with Technology
An academic librarian’s guide
Edited by Joe Williams and Susan Goodwin,
Texas A&M University Libraries, USA
Chandos Information Professional Series
CONTENTS
Screen casting 101: Online video tutorials for library
instruction; Blogs, wikis, RSS and podcasting: Web 2.0 tools
for academic librarians and educators; Virtual reference
and instruction; Mobile computing; Beyond the keyboard:
optimising technology spaces for collaborative learning,
instruction and service; Libraries in the course management
systems learning environment; Academic librarians in the age
of videoconferencing: Tools for teaching, collaboration and
professional development; Conclusion.
176 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 172 7 E-ISBN: 978 1 78063 113 4
hardback
ISBN: 978 1 84334 173 4
Online Databases and Other
Internet Resources for Earth
Science
Pillarisetty Venkataramana, Domex e-Data
Pvt. Ltd, India
Chandos Information Professional Series
CONTENTS
Introduction; Earth science resources and the internet;
Databases and other resources for the Polar Regions;
Geochemistry; Geophysics and environmental studies; Marine
sciences; Palaeontology; Geology and geomorphology;
Conclusions.
332 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 238 0 E-ISBN: 978 1 78063 118 9
hardback
ISBN: 978 1 84334 239 7
e-learning and research
43
Delivering
E-Learning for
Information Services
in Higher Education
Paul Catherall, North East
Wales Institute of Higher
Education, UK
Chandos Information
Professional Series
‘…well researched, presenting critical reviews and
evaluations of current software and sites, a review of
the professional literature in the feld, and the results
of Clyde’s research on the subject.’
Education Libraries
CONTENTS
Introduction to e-learning; Virtual learning environments;
Managing the virtual learning environment; Training and user
support; Accessibility and legal issues; Other online learning
tools; Quality assurance and monitoring; Conclusion.
232 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 088 1 E-ISBN: 978 1 78063 073 1
hardback
ISBN: 978 1 84334 095 9
Electronic Resources in the
Virtual Learning Environment
A guide for librarians
Jane Secker, London School of Economics, UK
Chandos Information Professional Series
CONTENTS
The digital library; E-learning and the digital library;
E-learning and information literacy; Copyright and licensing
digital texts; Technical standards, specifcations and
access management; Case studies and practical examples;
Conclusion.
192 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 059 1 E-ISBN: 978 1 78063 070 0
hardback
ISBN: 978 1 84334 060 7
Performing Hybridity
Impact of new technologies on the role of
teacher-librarians
Kerry Mallan, Roy Lundin, Raylee Elliott-Burns,
Geraldine Massey and Anne Russell
CIS Research Reports 6
‘The study provides an informed basis for making
improvements to teacher librarianship education and
ongoing professional development.’
Margaret Butterworth - Access
CONTENTS
Methodology; Conceptual framework and literature review;
Impact of new technologies: fndings; Conclusions and
implications; Recommendations.
76 pages 290 x 206mm (8 x 11) paperback 2002
ISBN: 978 1 876938 00 0 E-ISBN: 978 1 78063 282 7
PUBLISHING
The Ecology of
Academic Journals
Bozena Mierzejewska,
Fordham University, USA
Chandos Information
Professional Series
The fate of academic journals is highly contested.
Pessimistic pundits predict their imminent demise
while others envisage a new era of participatory
knowledge creation and web only publications,
with yet others advocating increased involvement
of scholars and libraries in developing a “fair”
system of scholarly publishing. The book is
written against the backdrop of the complete
transformation of scholarly communication. It
considers the multifaceted nature of academic
journals in a systematic investigation of the
journal’s eco-system - a metaphor indicating the
importance of relationships between all involved
stakeholders, their environments and their
functioning as a unit.
CONTENTS
The system of academic publishing; The role of academic
journals in the knowledge system; Trends in journal
publishing and scholarly communication; Contexts of
journal’s eco-system; Ecological dynamics.
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 571 8 E-ISBN: 978 1 78063 365 7
NEW
24/7 Reference
Global partnerships
Susan McGlamery, QuestionPoint Programs,
USA
Chandos Information Professional Series
Collaboration and cooperation has become the
most frequently used method by which libraries
can leverage scarce resources in order to meet
an increasingly demanding user base. 24/7
Reference examines the role of cooperative
reference in today’s information space by
taking an in-depth look at the world’s largest
collaborative reference service, the 24/7
Reference Cooperative. The book discusses how
the Cooperative provides a 24 hour live chat
reference service through the coordinated efforts
of over 1,400 participating libraries in the US and
the UK. The Cooperative’s continued success,
challenges and roles in a Web 2.0 world are also
explored.
CONTENTS
The role of cooperation in virtual reference services; Issues
with virtual reference cooperation; The future – reference
and the community.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 555 8 E-ISBN: 978 1 78063 340 4
Academic
Librarianship,
Publishing, and the
Tenure Track
Creative strategies for
scholarly success
Karl Madden, City University
of New York, USA
Chandos Information Professional Series
The publishing process is critical to the tenure
track for academic librarians. Creativity and
passion are essential components in the quest
for reappointment and promotion. Academic
Librarianship, Publishing, and the Tenure Track
provides a strategy for academic librarian
faculty productivity in conferences, journal
articles, and book chapters, in support of
reappointment and promotion, including the
personal experiences of the author. It presents
the author’s systematic approach, built upon the
development of passionate creativity and social
networking. The creative process is examined
and applied to productivity, following a proven
chronology. Divided into nine chapters, Academic
Librarianship, Publishing, and the Tenure
Track begins by looking at academic writing as
a creative art, before moving on to the tenure
track, and notions of ‘publish or perish’ in the
second chapter. Chapters three, four and fve
deal with: academic librarians, including the MLS
and PhD; LIS research, including subject specifc
research and; an empirical and general review
of quantifcation and qualifcation. Chapter six
engages with the process of publishing itself.
Chapter seven looks at the application portfolio
for tenure itself, and the penultimate chapter
considers the international context. Finally, the
book wraps it all up in a summing up section.
CONTENTS
Academic writing as a creative art; The tenure track:
Publish or perish; Academic librarians, the MLS and PhD;
LIS research: Subject-specifc, LIS-related; Quantifcation/
qualifcation: Empirical and general-review; The process:
Abstract, paper, presentation, journal proposal, submission,
peer-review, editing; Application for tenure: The portfolio;
International contexts.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 706 4 E-ISBN: 978 1 78063 372 5
NEW
NEW
Publishing
44
Academic and
Professional
Publishing
Edited by Robert Campbell,
Wiley-Blackwell Publishing,
Ed Pentz, CrossRef and Ian
Borthwick, IET Standards, UK
‘Every chapter offers value to the reader. The editors
have skillfully succeeded in curating a comprehensive
assessment of the academic publishing sector today.’
‘The strengths of this book will no doubt allow
Academic and Professional Publishing to position
itself as an essential text for anyone interested in the
scholarly publishing environment.’
Libfocus
‘The book has the feel of attending a productive
meeting with a mix of interesting facts, worthwhile
references, and different perspectives on important
topics providing food for thought.
A thoughtful overview of the landscape combined with
an in-depth look at specifc areas.’
Scholarly Kitchen
Publishers have embraced the challenges
presented by the rise of the Internet and the
growth in research and publications output,
investing in digital technologies to enrich
content, build upon the user experience and
improve stakeholder access to and discovery of
knowledge. Examples of this innovation include
online submission and management systems to
ensure effciency and quality in the peer review
process, digital architectures and digitised back-
fle literature, new communications channels and
business models, and enhanced article formats.
This book presents a comprehensive review of the
integrated approach publishers take to support
and improve communications within academic
and professional publishing.
CONTENTS
Introduction: Overview of academic and professional
publishing; Peer review in a rapidly evolving publishing
landscape; The scholarly ecosystem; The digital revolution;
Publishing and communication strategies; Development
of journal publishing business models and fnances;
Development of book publishing business models and
fnances; Editorial and production workfows; Electronic
publishing standards; Citation, bibliometrics and quality:
Assessing impact and usage; Relating content to the user;
Sales, licensing and marketing; The evolving role of libraries
in the scholarly ecosystem; Publishing ethics and integrity;
Legal aspects and copyright; Relationship management; Does
journal publishing have a future? External forces and their
impacts on academic and professional publishing; Career
development in academic and professional publishing;
Epilogue: Trust in academic and professional publishing.
510 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 669 2 E-ISBN: 978 1 78063 309 1
Supporting Research
Writing
Roles and challenges in
multilingual settings
Edited by Valerie Matarese,
Editorial Consultant, Italy
Chandos Information
Professional Series
Supporting Research Writing explores the range
of services designed to facilitate academic
writing and publication in English by non-native
English-speaking (NNES) authors. It analyses the
realities of offering services such as education,
translation, editing and writing, and then
considers the challenges and benefts that result
when these boundaries are consciously blurred.
It thus provides an opportunity for readers
to refect on their professional roles and the
services that will best serve their clients’ needs.
CONTENTS
The contribution of language professionals to academic
publication: Multiple roles to achieve common goals. Part
1 Teaching NNES authors to write in English: Teaching
academic writing in Europe: Multilingual and multicultural
contexts; Writing process research: Implications for
manuscript support for academic authors; Using genre
analysis and corpus linguistics to teach research article
writing; Using strategic, critical reading of research papers
to teach scientifc writing: The reading–research–writing
continuum. Part 2 Helping NNES authors publish through
translation: The translator as cultural mediator in research
publication; Giving authors a voice in another language
through translation; Bilingual publication of academic
journals: Motivations and practicalities. Part 3 Facilitating
publication through editing and writing support: Defning and
describing editing; Journal copy-editing in a non-anglophone
environment; The authors’ editor: Working with authors
to make drafts ft for purpose; The writer’s approach to
facilitating research communication: A very different way
of engaging with authors; Part 4 Blurring the boundaries:
Didactic editing: Bringing novice writers into the arena
of scholarly publishing; Collaborative research writing:
Developmental editing with an underlying educational vein;
Putting ‘wordface’ work at the centre of academic text
production: Working with an international journal to develop
an authors’ mentoring programme; Afterword supporting
research writing in non-anglophone Europe: Refections and
recurring themes.
330 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 666 1 E-ISBN: 978 1 78063 350 3
E-books in Academic Libraries
Ksenija Mincic-Obradovic, University of
Auckland, New Zealand
Chandos Information Professional Series
‘...the author is bringing to a reader a wide range of
interesting problems and facts…
This is a very useful introductory text for those getting
acquainted with the issues of e-books.’
Information Research
CONTENTS
The (magical) world of e-books; Between publishers and
library needs; Developing and managing e-book collections;
Connecting with users; New opportunities; Future
considerations.
224 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 586 2 E-ISBN: 978 1 78063 050 2
A Librarian’s Guide on How to
Publish
Srecko Jelusic and Ivanka Stricevic, University
of Zadar, Croatia
Chandos Information Professional Series
A Librarian’s Guide on How to Publish discusses
the publishing strategies needed for the
development of skills that are essential for
successful job requirements and the production
of quality print and electronic publications.
The book serves as a useful guide indicating the
main principles of professional library publishing
activities in both print and virtual environments.
CONTENTS
Brief overview of the history of publishing; Technology-
driven publishing and libraries; An overview of publishing
felds and publishing capital; Basics of the library publishing
chain; Basic professions in publishing applied to library
publishing; Variety in library publishing; Relations with other
publishers; Conclusions.
166 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 619 7 E-ISBN: 978 1 78063 261 2
Scholarly Communication in
Library and Information Services
The impacts of open access journals and
e-journals on a changing scenario
Bhaskar Mukherjee, Banaras Hindu University,
India
Chandos Information Professional Series
‘This is an impressive piece of work and one that will be
of use to any scholar in the feld wishing to know where
best to place his or her papers for best effect, as well
as being of general interest to those involved in the
open access arena.’
Information Research
CONTENTS
Changing scenario of scholarly communication: Journals,
e-journals and Open Access journals; Open Access journals
in Library and Information Science; Qualitative, quantitative
and webometric analysis; Qualitative analysis of journals’
websites; Quantitative analysis of journals’ contents; Web
citation analysis of journals’ contents; Scholars’ motivation
for hyperlinking; Summary.
318 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 626 5 E-ISBN: 978 1 78063 208 7
Scientifc Publishing
From vanity to strategy
Hans Roosendaal, Kasia Zalewska-Kurek, Peter
Geurts, University of Twente, The Netherlands
and Eberhard Hilf, Institute for Science
Networking Oldenburg GmbH, Germany
Chandos Information Professional Series
CONTENTS
Business models in the research environment; Research
environment; Acquisition of scientifc information; The
market for scientifc information; Criteria for business
models in scientifc publishing; Scenarios for scientifc
publishing; Consequences for stakeholders; Summary and
conclusions.
190 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 490 2 E-ISBN: 978 1 78063 210 0
Publishing
45
Open Access and
its Practical Impact
on the Work of
Academic Librarians
Collection development,
public services, and the
library and information
science literature
Laura Bowering Mullen, Library of Science and
Medicine of Rutgers, The State University of
New Jersey, USA
Chandos Information Professional Series
CONTENTS
Librarians and their own open access publishing; Collection
development and open access; Librarians and their roles in
the academy; Collection development librarians and open
access; Public services work and open access; Open access
and technical services; Conclusion.
254 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 593 0 E-ISBN: 978 1 78063 022 9
Scholarly Communication for
Librarians
Heather Morrison, University of British
Columbia, Canada
Chandos Information Professional Series
‘One of the book’s strongest chapters examines the
economics of scholarly journals using the concept of the
cost per article of producing articles in various types of
journals.’
Digital Library Archives
CONTENTS
Scholarship and scholarly communication; Scholarly journals;
Publishing: The scholarly mission, and the multi-billion-
dollar industry; Libraries and librarians; Authors’ rights
and intellectual property; Open access; The economics of
scholarly communications in transition; Emerging trends and
formats; Summary and conclusions.
264 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 488 9 E-ISBN: 978 1 78063 219 3
Never Mind the Web
Here comes the book
Miha Kovac, University of Ljubljana, Slovenia
‘...enjoy this intelligent, proactive book for yourself.’
Springer Publishing Res. Quarterly
‘…this book is well worth reading and forms a valuable
counterweight to much of the rapid tepid, conformist
LIS literature.’
Library Review
CONTENTS
Introduction; The book: this charming old lady; Printing and
the birth of modernity; The European and American book
markets; Social context of the book; An anorexic dachshund
with a long tail; The e-book is a paper tiger.
204 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 405 6 E-ISBN: 978 1 78063 216 2
hardback
ISBN: 978 1 84334 406 3
The Future of the
Academic Journal
Edited by Bill Cope,
University of Illinois and
Common Ground Publishing,
USA and Angus Phillips,
Oxford Brookes University,
UK
‘Defnitely a worthy addition to every academic
librarian’s personal collection.’
Library Management Journal
CONTENTS
Introduction. Part 1 Knowledge systems: Signs of epistemic
disruption: transformations in the knowledge system of
the academic journal; Arguments for an open model of
e-science. Part 2 The journals business: Business models in
journals publishing; The growth of journals publishing; The
post-Gutenberg open access journal; Publishing journals
under a hybrid subscription and open access model; The
future of copyright: what are the pressures on the present
system? Journals ranking and impact factors: how the
performance of journals is measured. Part 3 Academic
practices: ‘Cannot predict now’: the role of repositories
in the future of the journal; Libraries and the future of
the journal: dodging the crossfre in the e-revolution, or
leading the charge? Academic publishing and the political
economy of education journals; Doing medical journals
differently: open Medicine, open access and academic
freedom. Part 4 The journal internationally: The status and
future of the African journal; The future of the journal in
Asia: an information ethnographer’s notes; The future of the
academic journal in China. Part 5 Digital transformations:
Effects of the internet lifecycle on product development;
Beyond the static text: multimedia interactivity in academic
journal publishing in the humanities and social sciences
(not). Part 6 Coda: ‘The tiger in the corner’: will journals
matter to tomorrow’s scholars?
416 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 416 2 E-ISBN: 978 1 78063 011 3
New Thinking
for 21st Century
Publishers
Emerging patterns and
evolving stratagems
Joost Kist, formerly Wolters
Kluwer, The Netherlands
‘…succeeds in both entertaining and educating the
reader about the rapidly evolving competitive landscape
in publishing.’
‘…an excellent supplementary text for a publishing
course of study.’
LOGOS
CONTENTS
Introduction; The past as prologue; Defning the resources
and assembling the pieces; Players in the electronic
publishing game; Many roads to electronic publishing; The
21st-century publisher; The future as epilogue.
178 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 445 2 E-ISBN: 978 1 78063 217 9
hardback
ISBN: 978 1 84334 446 9
The Brave New
World of Publishing
The symbiotic relationship
between printing and
book publishing
Manfred Breede, Ryerson
University, Canada
CONTENTS
The origins and evolution of the book and printing processes;
Why conventional and digital printing processes will coexist
for some time to come; A new business model requires a
new means of production; The state of digital printing and
integrated book manufacturing systems; New book genres
and book architectures made possible by digital printing;
Digital printing and the internet complement each other.
210 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 439 1 E-ISBN: 978 1 78063 218 6
hardback
ISBN: 978 1 84334 440 7
Scholarly
Communication in
China, Hong Kong,
Japan, Korea and
Taiwan
Edited by Jingfeng Xia,
Rutgers University Libraries,
USA
Chandos Information Professional Series
‘…an excellent collection of essays detailing many
aspects of intellectual life in Asia.’
The Electronic Library (Emerald Publishing)
CONTENTS
Scholarly communication in China; Scholarly communication
in Hong Kong and Macao; Scholarly communication in Japan;
Scholarly communication in Korea; Scholarly communication
in Taiwan.
200 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 322 6 E-ISBN: 978 1 78063 213 1
Developing Open Access Journals
A practical guide
David Solomon, Michigan State University, USA
Chandos Information Professional Series
CONTENTS
Part 1 Background information: Introduction; Examples of
successful open access journals. Part 2 Crafting a new open
access journal: Journal planning issues; Hosting and data
systems; By-laws, policies and other journal documentation;
Resources and fnancing; Disseminating the content of your
journal. Part 3 Maintaining and operating an open access
journal: Launching the journal; Maintaining and sustaining an
OA journal; Concluding remarks.
192 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 339 4 E-ISBN: 978 1 78063 215 5
hardback
ISBN: 978 1 84334 340 0
Publishing
46
The Future of the
Book in the Digital
Age
Edited by Bill Cope,
University of Illinois and
Common Ground Publishing,
USA and Angus Phillips,
Oxford Brookes University,
UK
‘…a very interesting collection of essays.’
Program
CONTENTS
Introduction; If it isn’t on the Internet, it doesn’t exist;
Plus ça change … print on demand reverts book publishing
to its pre-industrial beginnings; Where is the value in
publishing? The Internet and the publishing value chain;
Venues for vanity: methods and means of self-published
books; Towards understanding patterns of book consumption
in Europe; The future of reading as a cultural behaviour in
a multi-channel media environment; Bookselling culture
and consumer behaviour; Diversity, or is it all the same?
Book consumption on the Internet in Sweden; New voices
in the new millennium; Reviving the oral tradition: the
evolution of audiobooks; Are you being served? Librarianship
past, present and future; Access, convergence and print
on demand: The library dimension; New text technologies,
globalization and the future of the book; A whiff of tobacco
smoke on the page.
248 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 240 3 E-ISBN: 978 1 78063 212 4
hardback
ISBN: 978 1 84334 241 0
Open Access
Key strategic, technical
and economic aspects
Edited by Neil Jacobs,
Consultant, UK
Chandos Information
Professional Series
264 pages 234 x 156mm (6 x 9)
paperback 2006
ISBN: 978 1 84334 203 8 E-ISBN: 978 1 78063 211 7
hardback
ISBN: 978 1 84334 204 5
E-book Publishing
Success
How anyone can write,
compile and sell e-books
on the internet
Kingsley Oghjojafor,
Consultant, Nigeria
Chandos Information
Professional Series
180 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 099 7 E-ISBN: 978 1 78063 209 4
ELECTRONIC AND INFORMATION
RESOURCES
Making Theses and Dissertations
Available Electronically
Susan Copeland, The Robert Gordon
University, UK and Gail McMillan, Virginia
Polytechnic and State University, USA
Chandos Information Professional Series
This book provides librarians with a practical
guide for making theses and dissertations
available in electronic format. It also provides
academic staff and students with an overview
of recent developments in this area. It covers
specifc issues, ranging from why it is useful to
make this form of research output accessible
on the web and how to persuade university
managers that this is so, to practical advice on
including Electronic Theses and Dissertations
(ETDs) in institutional repositories and the
training that should be provided to students who
are being encouraged to express their research
results in multimedia format, to submitting their
work in accordance with new regulations.
CONTENTS
ETDs in context; The defnition of an ETD; The benefts of
ETDs; Achieving the ‘culture change’; Making ETDs available;
Providing training; International developments; Keeping up
to date.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 341 7 E-ISBN: 978 1 78063 344 2
NEW
The Ecosystem of
Digital Assets
Crowds and clouds
Tobias Blanke, King’s College
London, UK
Chandos Information
Professional Series
Digital asset management is undergoing a
fundamental transformation. Near universal
availability of high-quality web-based assets
makes it important to pay attention to the new
world of digital ecosystems and what it means
for managing, using and publishing digital assets.
The Ecosystem of Digital Assets refects on these
developments and what the emerging ‘web of
things’ could mean for digital assets.
CONTENTS
Introduction to the emerging Ecosystems of Digital Assets:
Web APIs; Web of Things, linked media data; Commercial
environment; Emerging services: location services a
case study; Digital asset management in a networked
environment; Federations and linked data; Collective
intelligence (crowds); Service infrastructure (clouds);
Networked value; Media ecosystems: Digital media;
Infrastructures; Content in mobile ecosystems.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 716 3 E-ISBN: 978 1 78063 382 4
Metadata Application in Digital
Repositories and Libraries
Tools, systems, and architecture
Jung-ran Park, Drexel University, USA
Chandos Information Professional Series
Metadata is essential for organizing, managing
and searching for information resources and
has been a keystone of resource description
and discovery. This book is designed to provide
information professionals, paraprofessionals and
students with up-to-date, practical knowledge
and complex skills centering on metadata
application in digital repositories and libraries.
It explores emerging user-generated metadata
(e.g. social tagging) and introduces mechanisms
dealing with the exploitation of social tagging to
enhance information discovery and user services.
CONTENTS
Metadata and digital professionals; Metadata schemas and
associated applications; Quality metadata generation:
Evaluations, mechanisms and tools; Semi-automatic
metadata generation; Technical architecture and systems
in building digital repositories and libraries; Web 2.0 and
metadata: How to exploit social tagging.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 579 4 E-ISBN: 978 1 78063 336 7
NEW
Maximizing Electronic Resources
Management in Libraries
Applying business process management
Lenore England and Stephen Miller, University
of Maryland University College, USA
Chandos Information Professional Series
Business process management (BPM) can be
benefcially applied to electronic resources
management (ERM) to help organize processes in
libraries. As an application, BPM for ERM leads
to effective organizational changes. Maximizing
Electronic Resources Management in Libraries
takes this novel perspective by applying BPM
principles and theories to ERM. The book offers
librarians a skill set ready for application to a
variety of library environments. It focuses on the
organizational tools offered by BPM. The frst
part of the book reviews key elements of ERM
functions, laying the ground for the present and
future use of ERM, and how it will drive methods
by which libraries provide access to resources.
BPM theories are then reviewed, before a
discussion of present application of BPM to
ERM. A conclusion turns towards possible future
applications.
CONTENTS
Elements of ERM; Organization of ERM; Principles of BPM;
Application of BPM to ERM; Future Development of ERM
based on BPM Principles; Conclusions for BPM Application to
ERM.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 747 7 E-ISBN: 978 1 78063 428 9
NEW
NEW
Electronic and information resources
47
Spatializing Knowledge
Jamie O’Brien, University College London, UK
Chandos Information Professional Series
How can knowledge be reconfgured so as to
enhance experience, enable participation, and
augment environments? Spatializing Knowledge
argues that knowledge is a product of human
activity in a social space, and as a result is
a formative resource. The book takes a step
beyond ‘information visualisation’ and imagines
a learning environment in which knowledge can
be manipulated as an object. Practical examples
from the domains of health, education, travel,
museums and libraries are offered, and chapters
cover knowledge and space, unpredictability
and authorship, as well as agility, ubiquity and
mobility.
CONTENTS
Knowledge and space; Unpredictability; Authorship; Agility;
Ubiquity; Mobility.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 751 4 E-ISBN: 978 1 78063 432 6
NEW
Working With Text
Tools, techniques and approaches for text
mining
Emma Tonkin and Stephanie Taylor, University
of Bath, UK
Chandos Information Professional Series
Text mining tools and technologies have long
been a part of the repository world, where they
have been applied to a variety of purposes, from
pragmatic aims to support tools. Research areas
as diverse as biology, chemistry, sociology and
criminology have seen effective use made of
text mining technologies. Working With Text
collects a subset of the best contributions from
the ‘Working with text: Tools, techniques and
approaches for text mining’ workshop, alongside
contributions from experts in the area. Text
mining tools and technologies in support of
academic research include supporting research
on the basis of a large body of documents,
facilitating access to and reuse of extant work,
and bridging between the formal academic world
and areas such as traditional and social media.
Jisc have funded a number of projects, including
NaCTem (the National Centre for Text Mining)
and the ResDis programme.
CONTENTS
Legal considerations in text analysis/mining; Sentiment
analysis in Web 2.0; Text mining for biochemistry;
Automated indexing and metadata extraction; Using text
mining tools for social network analysis.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 749 1 E-ISBN: 978 1 78063 430 2
24/7 Reference
Global partnerships
Susan McGlamery, QuestionPoint Programs, USA
Chandos Information Professional Series
Collaboration and cooperation has become the
most frequently used method by which libraries
can leverage scarce resources in order to meet
an increasingly demanding user base. 24/7
Reference examines the role of cooperative
reference in today’s information space by
taking an in-depth look at the world’s largest
collaborative reference service, the 24/7
Reference Cooperative. The book discusses how
the Cooperative provides a 24 hour live chat
reference service through the coordinated efforts
of over 1,400 participating libraries in the US and
the UK. The Cooperative’s continued success,
challenges and roles in a Web 2.0 world are also
explored.
CONTENTS
The role of cooperation in virtual reference services; Issues
with virtual reference cooperation; The future – reference
and the community.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 555 8 E-ISBN: 978 1 78063 340 4
NEW
Library 3.0
Intelligent libraries and apomediation
Tom Kwanya, Christine Stilwell and Peter
Underwood, University of KwaZulu-Natal,
South Africa
Chandos Information Professional Series
The emerging generation of research and
academic library users expect the delivery
of user-centered information services.
‘Apomediation’ refers to the supporting role
librarians can give users by stepping in when
users need help. Library 3.0 explores the ongoing
debates on the “point oh” phenomenon and
its impact on service delivery in libraries. This
title analyses library 3.0 and its potential in
creating intelligent libraries capable of meeting
contemporary needs, and the growing role of
librarians as apomediators.
CONTENTS
Introduction: Current issues and emerging trends in
librarianship; Drivers and barriers of change in libraries
and librarianship; Characterisation of the modern research
and academic library user; The future of research and
academic librarianship; “Point Oh” libraries: Advances
in Web technology – Web 2.0 and Web 3.0; “Point Oh”
libraries – Library 0.0, Library 1.0; Library 2.0; Library 3.0;
Library 4.0; Change in libraries – evolution or revolution?
Reality check; “Point Oh” situation in research and
academic libraries; Library 3.0: Principles; Comparison
with the other library service models; Unique potential for
research and academic libraries; Library 3.0 librarianship:
Core competencies of librarian 3.0; Core competencies of
patron 3.0; Apomediation; Research and academic librarians
as apomediators; Becoming 3.0: Examples of existing 3.0
libraries; Library 3.0 tools; Library 3.0 resources; Role of
professional associations; Role of training institutions; Role
of researchers and academic library users.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 718 7 E-ISBN: 978 1 78063 384 8
Concepts and Advances
in Information Knowledge
Management
Studies from developing and emerging
economies
Edited by Kelvin Joseph Bwalya, University
of Botswana, Botswana and University of
Johannesburg, South Africa, Nathan Mwakoshi
Mnjama and Peter Mazebe II Mothataesi
Sebina, University of Botswana, Botswana
Chandos Information Professional Series
Effective information and knowledge resource
management is a driver of competiveness. Many
developing countries have put mechanisms in
place that seek to match knowledge-based
economies, where information has become
the fuel for responsiveness, innovation,
and competition. Concepts and Advances in
Information Knowledge Management brings
out emerging and current discussion from the
sub-felds of information management in this
environment. This title consists of sections on key
aspects of information knowledge management
and addresses knowledge management, library
studies, archives and records management, and
information systems.
CONTENTS
Knowledge management; Library studies; Archives, records
management; Information systems.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 754 5 E-ISBN: 978 1 78063 435 7
NEW
Library Scholarly Communication
Programs
Legal and ethical considerations
Isaac Gilman, Pacifc University, USA
Chandos Information Professional Series
Libraries must negotiate a range of legal issues,
policies and ethical guidelines when developing
scholarly communication initiatives. Library
Scholarly Communication Programs is a practical
primer, covering these issues for institutional
repository managers, library administrators, and
other staff involved in library-based repository
and publishing services.
CONTENTS
Part 1 Libraries and scholarly communication: The evolution
of scholarly communication programs. Part 2 Institutional
repositories: Overview of repository-based services;
Institutional repositories and intellectual property; Research
ethics; Privacy and propriety; Repository policies. Part 3
Library publishing services: Overview of library publishing
services; Ethical and legal issues in journal publishing;
Publication ethics; Intellectual property and publishing;
Publishing policies. Part 4 The road forward: Building
sustainable programs.
288 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 717 0 E-ISBN: 978 1 78063 383 1
NEW NEW NEW
Electronic and information resources
48
Multimedia
Information
Retrieval
Theory and techniques
Roberto Raieli, Roma Tre
University Art Library, Italy
Chandos Information
Professional Series
Multimedia Information Retrieval (MMIR) is an
organic system made up of Text Retrieval (TR);
Visual Retrieval (VR); Video Retrieval (VDR);
and Audio Retrieval (AR) systems. So that each
type of digital document may be analysed
and searched by the elements of language
appropriate to its nature, search criteria must
be extended. Such an approach is known as
the Content Multimedia Information Retrieval
focuses on the tools of processing and searching
applicable to the content-based management of
new multimedia documents.
CONTENTS
Part 1 Theoretical and methodological innovations: A cultural
and theoretical context for MIR theory; Scientifc principles of
MIR; Processing and indexing of digital multimedia documents;
MIR’s methodology in the context of LIS; Defnition of
MIR methodology. Part 2 Management developments and
applications: The current status of MIR systems; Examples
of the functions of the MIR system; MIR techniques and
technologies; The integration of MIR modalities.
376 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 722 4 E-ISBN: 978 1 78063 388 6
NEW
New Content in Digital
Repositories
The changing research landscape
Natasha Simons and Joanna Richardson,
Griffth University, Australia
Chandos Information Professional Series
Universities are under pressure to make their
research output more accessible, both from
government funding and policy guidelines.
Academic libraries have traditionally played
an important role by exposing research output
through a predominantly institution-based digital
repository, with a focus on storing published
works. New publishing paradigms are emerging
today, with a focus on research data, huge
volumes of which are being generated globally.
Repositories are the natural home for managing,
storing and describing institutional research data.
New Content in Digital Repositories explores the
new types of content being stored in institutional
repositories with a focus on research data,
creative works, and the interesting challenges
they pose in areas such as metadata, persistent
identifers, and software and exchange protocols.
CONTENTS
Repository software; Metadata; Exchange protocols;
Research data; Persistent identifers; Solving name
ambiguity; Reporting tools and applications; Conclusion.
252 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 743 9 E-ISBN: 978 1 78063 409 8
Trends, Discovery, and People in
the Digital Age
Edited by David Baker and Wendy Evans,
University of St Mark & St John, UK
Chandos Digital Information Review No. 1
Trends, Discovery, and People in the Digital Age,
summarises and presents key themes, advances
and trends in all aspects of digital information
today, exploring the impact of developing
technologies on the information world. This book
emphasises important contemporary topics and
future developments from a global perspective.
CONTENTS
The future of digital information provision; The usability
of digital information environments: Planning, design and
assessment; The history of Enquire: The story of UK public
libraries on the Web; Children of the cloud; Surviving or
thriving? Building an information landscape; The effect the
changing digital landscape is having on the dissemination
of e-books and e-journals in a world dominated by Google;
Resource discovery; Using the Mirrorworld to plan and
build better futures for our citizens; Beyond the Google
generation: Towards community-specifc usage patterns of
scientifc information; What we leave behind: The future
of data curation; The digital curation toolkit: Strategies
for adding value to work-related social systems; The JISC
Business and Community Engagement Programme; Skills
Portal: A study skills and information literacy portal created
with Open Educational Resources; Free at last; Flexible and
agile university library and information services: Skills and
management methodologies; Flexible and agile university
library and information services: Skills and management
methodologies; The future of academic libraries in the
digital age; Roadblocks, potholes and obstructions on the
path to new library futures.
332 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 723 1 E-ISBN: 978 1 78063 389 3
NEW
The Patron-Driven Library
A practical guide for managing collections
and services in the digital age
Dee Ann Allison, University of Nebraska-
Lincoln, USA
Chandos Information Professional Series
The Patron-Driven Library explores the way
technology has moved the focus from library
collections to services, placing the reader at the
center of library activities. The book reveals the
way library users are changing, and how social
networking, web delivery of information, and
the uncertain landscape of e-print has energized
librarians to adopt technology to meet a different
model of the library while preserving core values.
CONTENTS
Part 1 Libraries and library users changing with the times:
From the White House conferences and the golden age of
libraries to challenges for libraries in the age of digital
information; A culture of technology. Part 2 The rise of
the librarian: service over collections: A focus on readers;
Information literacy and social networks; Collaborative
collections; The librarian as advocate; Metrics for decisions;
The extensible library; Digital collections; Data repositories,
open source and the library; The new professional librarian;
Whither the library?
370 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 736 1 E-ISBN: 978 1 78063 402 9
Demystifying the Institutional
Repository for Success
Marianne Buehler, University of Nevada, Las
Vegas, USA
Chandos Information Professional Series
Institutional repositories remain key to data
storage on campus, fulflling the academic
needs of various stakeholders. Demystifying the
Institutional Repository for Success is a practical
guide to creating and sustaining an institutional
repository through marketing, partnering,
and understanding the academic needs of all
stakeholders on campus.
CONTENTS
Traditional scholarly communication and open access
publishing: Why the change? Academic shift towards open
access; The successful institutional repository: What it looks
like; Institutional repository collaborations and building
campus relationships; Building internal and external campus
institutional repository relationships; Institutional repository
impact and value proposition; Looking ahead to open access
opportunities.
200 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 673 9 E-ISBN: 978 1 78063 321 3
Electronic Resource
Management
Practical perspectives in
a new technical services
model
Anne Elguindi and Kari
Schmidt, American University
Library, USA
Chandos Information Professional Series
A tremendous shift is taking place in libraries
towards purchasing e-resources, with the bulk of
materials spending being allocated to e-resource
acquisition. Many libraries combine print and
e-serials in one unit, but the different workfows
for the two formats, combined with the different
responsibilities associated with the management
of the two formats, have caused challenges for
conceptualising that all ‘serials’ work together.
Electronic Resource Management tackles the
central issues with the concepts of the access and
management of electronic resources. It highlights
the different kinds of e-resources, from e-serials
and e-books to databases and digital collections
that continue to bring new developments to a
feld that requires different systems and skills
than those needed for print resources.
CONTENTS
Emerging technical services models in the context of
the past; Electronic resource management: Staffng and
workfow; Electronic resource management systems:
Implementation and transformation; Discovery systems,
layers and tools, and the role of the electronic resource
librarian; Academic library consortia and the evolving role
of electronic resources and technology; Conclusion: e-books
and the future of technical services.
228 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 668 5 E-ISBN: 978 1 78063 320 6
NEW NEW NEW
Electronic and information resources
49
Social Information
Gaining competitive and
business advantage using
social media tools
Scott Brown, Social
Information Group, USA
Chandos Publishing Social
Media Series No. 1

Social Information is a must-have book for
competitive and business researchers in any
discipline including librarians, information
professionals, intelligence analysts, students and
marketing personnel, and explores how more
‘traditional’ resources can be complimented by
social media tools. The book outlines different
categories of social tools, competitive and
business applications of these tools, and provides
example searches with screenshots. The book
provides concrete search examples, as well as
strategies and approaches for searching social
tools that may be available today or that may
emerge tomorrow.
CONTENTS
A brief history of business and competitive information,
and the rise of social tools; Social networks; Blogs and
microblogs; Video, audio and images; Social search engines;
The future of social information.
352 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 667 8 E-ISBN: 978 1 78063 327 5
Finding Offcial British
Information
Offcial publishing in the digital age
Jane Inman, Warwickshire County Council, UK
and Howard Picton
Chandos Information Professional Series
‘I would defnitely recommend this book as a useful tool
for the generic Reference Librarian and specialist alike.’
Refer
Examining the different bodies that publish
offcial material, this book describes the types
of material published, how it is made available
and how it is recorded. Finding Offcial British
Information focuses on the digital availability
of offcial information and considers how much
is now freely available on the web and how to
locate it as well as addressing issues of web only
publishing. It covers public bodies in the UK and
includes publications issued by central and local
government as well as the devolved assemblies
and the many other organisations that issue
offcial publications.
CONTENTS
The digital environment; Defnitions and why offcial
information is published; Parliament at Westminster;
Devolved Parliament and assemblies and regional
government; Central Government departments at
Westminster; Other public bodies including the National
Health Service and Police; Local Government including
the Fire Service; Statistics; The future of access to offcial
information.
332 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 392 9 E-ISBN: 978 1 78063 292 6
Global Resource Sharing
Linda Frederiksen, Washington State
University, Margaret Bean, University of
Oregon and Heidi Nance, University of
Washington, USA
Chandos Information Professional Series
Written from a global perspective, this book
reviews sharing of library resources on a global
scale. With expanded discovery tools and
massive digitization projects, the rich and
extensive holdings of the world’s libraries are
more visible now than at any time in the past.
Advanced communication and transmission
technologies, along with improved international
standards, present a means for the sharing of
library resources around the globe. Despite
these signifcant improvements, a number of
challenges remain. Global Resource Sharing
provides librarians and library managers with a
comprehensive background in and summary of
the issues involved in global resource sharing.
CONTENTS
An introduction to global resource sharing; A brief history
of international interlibrary lending and document supply;
PEST and SWOT analysis of international interlibrary loan;
An overview of current practices; Case studies in global
resource sharing; Selected case studies; The future of global
resource sharing.
230 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 625 8 E-ISBN: 978 1 78063 288 9
Numeric Data Services and
Sources for the General
Reference Librarian
Lynda Kellam, University of North Carolina
Greensboro and Katharin Peter, University of
Southern California, USA
Chandos Information Professional Series
‘There is a lot of helpful guidance on regular aspects
of libraries in the context of data librarianship. I would
recommend this to academic and research librarians,
but think it is relevant to all reference librarians.’
Refer
This guidebook serves as a primer to developing
and supporting social science statistical and
numerical data sources in the academic library.
It provides strategies for the establishment of
data services and offers short descriptions of the
essential sources of free and commercial social
science statistical and numeric data. Finally, it
discusses the future of numeric data services,
including the integration of statistics and data
into library instruction and the use of Web 2.0
tools to visualize data.
CONTENTS
Introduction to data services and sources; Supporting
statistical and numeric data services and sources; Reference
and instruction for data sources; Basic sources for supporting
numeric data services; Data librarianship: A day in the life;
The future for numeric data services.
248 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 580 0 E-ISBN: 978 1 78063 259 9
Convergence of
Libraries and
Technology
Organizations
New information support
models
Christopher Barth, Luther
College, USA
Chandos Information Professional Series
This book describes and discusses the
convergence of library and technology support
in higher education. Over the past 15 years, a
number of institutions have pursued merging
library and technology services into a single
information support organization. Convergence of
Libraries and Technology Organizations provides
useful and practical guidance on converged
information organizations as an effective
response to change in the information profession.
CONTENTS
Context for convergence: Arriving at the delta; Assessing
possibilities for convergence: Reading the river; Professional
culture and politics: Confict at the helm; Staffng for
convergence: Crew selection; Specialization versus
generalization: Crew assignments; Organizational design
in converged organizations: Streamlining the vessel; The
process of converging: Riding the river; Future evolutions of
information service organizations: Around the bend in the
river.
194 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 616 6 E-ISBN: 978 1 78063 262 9
Managing Image
Collections
A practical guide
Margot Note, World
Monuments Fund, USA
Chandos Information
Professional Series
This book explores issues surrounding all aspects
of visual collection management, taken from
real-world experience in creating management
systems and digitizing core content. Readers will
gain the knowledge to manage the digitization
process from beginning to end, assess and
defne the needs of their particular project,
and evaluate digitization options. Additionally,
they will select strategies which best meet
current and future needs, acquire the knowledge
to select the best images for digitization,
and understand the legal issues surrounding
digitization of visual collections.
CONTENTS
Photographic image history; Digital image basics;
Photographic image issues; Photographic image collection
management; Metadata and information management;
Digitization; Conclusion.
232 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 599 2 E-ISBN: 978 1 78063 056 4
Electronic and information resources
50
Technology and
Knowledge Flow
The power of networks
Edited by Guglielmo
Trentin, CNR – Institute for
Educational Technology, Italy
Chandos Information
Professional Series
This book outlines how network technology can
support, foster and enhance the Knowledge
Management, Sharing and Development (KMSD)
processes in professional environments through
the activation of both formal and informal
knowledge fows. Understanding how ICT can be
made available to such fows in the knowledge
society is a factor that cannot be disregarded
and is confrmed by the increasing interest of
companies in new forms of software-mediated
social interaction. The latter factor is in relation
both to the possibility of accelerating internal
communication and problem solving processes,
and/or in relation to dynamics of endogenous
knowledge growth of human resources.
CONTENTS
Leveraging mobile network technologies to accelerate
tacit knowledge fows across organisations and distances;
Supporting knowledge fow in web-based environments
by means of narrative; What are virtual walls to fow of
knowledge in teamwork discussions? Knowledge fows and
graphic knowledge representations; Graphic knowledge
representation as a tool for fostering knowledge fow
in informal learning processes; Conclusive thought on
communication fow, knowledge fow and informal learning.
196 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 646 3 E-ISBN: 978 1 78063 267 4
iPhone Application Development
Strategies for effcient mobile design and
delivery
Jim Hahn, University of Illinois Urbana-
Champaign, USA
Chandos Information Professional Series
iPhone application development is explained
here in an accessible treatment for the
generalist Library and Information Science
(LIS) practitioner. Future information-seeking
practices by users will take place across a
diverse array of ubiquitous computing devices.
This book is essentially a how-to guide for
application development, laying out foundational
principles and then moving toward practical
implementations.
CONTENTS
Framing concepts for the iPhone as media with the historical
continuity of computing best practice; Beginning Dashcode
development: Remediating an RSS feed to the iPhone; Basic
Dashcode development: Creating a Podcast application;
Intermediate Dashcode development: Video tour iPhone
application; Designing with Dashcode: Using the Custom
template; Designing a Utility application with Dashcode;
Introduction to the Xcode module; Using the PhoneGap
framework within Xcode; The future of the iPhone operating
system and future mobile computing devices.
184 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 582 4 E-ISBN: 978 1 78063 054 0
RFID for Libraries
A practical guide
M. Pandian, Institute of Mathematical
Sciences, India
Chandos Information Professional Series
CONTENTS
RFID for Libraries; RFID systems for libraries: A review;
RFID implementation in libraries; RFID issues; Future
Developments of RFID.
186 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 545 9 E-ISBN: 978 1 78063 048 9
A Practical Guide to Electronic
Resources in the Humanities
Ana Dubnjakovic and Patrick Tomlin, Virginia
Polytechnic Institute and State University, USA
Chandos Information Professional Series
CONTENTS
Introduction to electronic resources in the performing arts;
Introduction to electronic resources in art and architecture;
Introduction to languages and literature resources;
Introduction to electronic resources in philosophy and
religion.
354 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 597 8 E-ISBN: 978 1 78063 047 2
New Approaches to E-Reserve
Linking, sharing and streaming
Ophelia Cheung, Dana Thomas and Susan
Patrick, Ryerson University, Canada
Chandos Information Professional Series
CONTENTS
Introduction: How e-reserve responds to a changing user
culture and copes with issues and challenges; Overview
of e-reserve: History and scope; Access and delivery of
e-reserve (1): Blackboard – how resources are integrated
within a course management system; Access and delivery
of e-reserve (2): Creative approaches – how software
designed for other purposes can be adapted or utilized;
New digital media formats: Streamed video; Challenges and
issues; Possible strategies: Collaboration, integration and
interaction are the keystones for survival or expansion of
e-reserve service.
224 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 509 1 E-ISBN: 978 1 78063 044 1
E-books in Academic Libraries
Ksenija Mincic-Obradovic, University of
Auckland, New Zealand
Chandos Information Professional Series
‘This is a very useful introductory text for those getting
acquainted with the issues of e-books.’
Information Research
CONTENTS
The (magical) world of e-books; Between publishers and
library needs; Developing and managing e-book collections;
Connecting with users; New opportunities; Future
considerations.
224 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 586 2 E-ISBN: 978 1 78063 050 2
Practical Open
Source Software for
Libraries
Nicole Engard, ByWater
Solutions, USA
Chandos Information
Professional Series
‘…an excellent resource for students, librarians and
information management specialists.’
Catholic Library World
CONTENTS
Part 1 Introduction to open source: What is open source?
Community and open source; Debunking the myths; Open
source and libraries. Part 2 Practical applications for
libraries: Open source for day to day operations; Open source
web access; Open source media applications; Open source
on the web; Open sourcing collections; Open source research
tools; Open source library automation.
268 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 585 5 E-ISBN: 978 1 78063 043 4
Scholarly Communication in
Library and Information Services
The impacts of open access journals and
e-journals on a changing scenario
Bhaskar Mukherjee, Banaras Hindu University,
India
Chandos Information Professional Series
‘This is an impressive piece of work and one that will be
of use to any scholar in the feld wishing to know where
best to place his or her papers for best effect, as well
as being of general interest to those involved in the
open access arena.’
Information Research
CONTENTS
Changing scenario of scholarly communication: Journals,
e-journals and Open Access journals; Open Access journals
in Library and Information Science; Qualitative, quantitative
and webometric analysis; Qualitative analysis of journals’
websites; Quantitative analysis of journals’ contents; Web
citation analysis of journals’ contents; Scholars’ motivation
for hyperlinking; Summary.
318 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 626 5 E-ISBN: 978 1 78063 208 7
Building a Digital Repository
Program with Limited Resources
Abby Clobridge, Harvard University, Kennedy
School of Government Library, USA
Chandos Information Professional Series
‘…an important book for librarians and repository
managers.’
Library Review
CONTENTS
Strategic planning; Technical overview; Staffng. Metadata;
Collection building: Project proposals, planning, and
implementation; Content recruitment and marketing; Open
access; Sustainability; Assessment; Web 2.0 and digital
repositories.
272 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 596 1 E-ISBN: 978 1 78063 045 8
Electronic and information resources
51
Global Research Without Leaving
Your Desk
Travelling the world with your mouse as
companion
Jane Macoustra, Tai-Pan Research, UK
Chandos Information Professional Series
CONTENTS
Tools and search engines, and their characteristics; Global
business information; Do you know your customer? Terrorism,
surveillance and corruption; Where next? What’s new? Next
generation social networking tools to enhance research
outcomes; Conclusion; Fun stuff.
228 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 366 0 E-ISBN: 978 1 78063 021 2
Library and Information Science
Research in the 21st Century
A guide for practicing librarians and
students
Ibironke Lawal, Virginia Commonwealth
University, USA
Chandos Information Professional Series
‘…a valuable book for practicing librarians and students
who wish to improve their ability to conduct sound
research’
Australian Library Journal
CONTENTS
Introduction; The signifcance of research in the library and
information profession; Overview of the research process;
Research designs; Data collection; Data collection; Data
analysis; Collaboration; Preparing and publishing research
reports; Conclusions.
228 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 372 1 E-ISBN: 978 1 78063 015 1
Method in the Madness
Research stories you won’t read in
textbooks
Edited by Keith Townsend, Griffth University
and John Burgess, University of Newcastle,
Australia
CONTENTS
Serendipity and fexibility in social science research:
Meeting the unexpected. Part 1 Living the research: There
are ways and then there are ways: Conducting research in
social settings in Japan; ‘On the mop-foor’: Researching
employment relations in the hidden world of commercial
cleaning; Drinking with Dessie: Research, mines and life
in the Pilbara. Part 2 Access for research: Combating
information suspicion: Guinness, sports and glassblowing;
What lies beneath: The pleasures, pain and possibilities
of focus groups. Part 3 Interviews as a method: Looking
through the haze of discontent: Smokers as a data source;
Interviewing men: Reading more than the transcripts;
Establishing rapport: Using quantitative and qualitative
methods in tandem; Wrong way, go back! Negotiating access
in industry-based research; A sporting chance: Workplace
ethnographies, ethics protocols and playing by the rules. Part
4 Preparing and responding throughout the project: Sitting on
a wall in Northumberland crying: Semi-structured interviews;
Researching train-based working; A story about being engaged
in research: Buzzing bees, small business and Australian
unfair dismissal laws; Lessons learnt from this madness.
242 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 493 3 E-ISBN: 978 1 78063 012 0
Emerging
Technologies for
Academic Libraries
in the Digital Age
LiLi Li, Georgia Southern
University, USA
Chandos Information
Professional Series
‘…a remarkable job of compiling a comprehensive list of
new technologies and highlighting their importance for
the academic library.’
Library Review
CONTENTS
Part 1 Overview: Emerging and cutting-edge technologies
and academic libraries: Emerging and cutting-edge
technologies: Concepts and features; Understanding
academic libraries in the changing world. Part 2 Emerging
technologies for academic libraries in the digital age: Where
will emerging technologies lead in academic libraries?
Emerging technologies for academic libraries in the digital
age. Part 3 Impacts of emerging technologies: Impacts on
academic library administrators and executives; Impacts
on management information systems in academic libraries;
Impacts on academic library information services; Impacts on
academic librarians. Part 4 Outlook for the future: The eve
of drastic changes; Leveraging academic library information
services in the digital age.
308 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 320 2 E-ISBN: 978 1 78063 000 7
hardback
ISBN: 978 1 84334 323 3
Evaluation of Digital Libraries
An insight into useful applications and
methods
Edited by Giannis Tsakonas, University of
Patras and Christos Papatheodorou, Ionian
University, Greece
Chandos Information Professional Series
‘The librarian interested in exploring how to carry out
the evaluation of the library’s digital offerings will fnd
a guide to help them ask the right questions to advance
further.
…an interesting set of contributions on the subject of
evaluating digital libraries.’
Information Research
CONTENTS
Introduction: The framework for digital library evaluation.
Part 1 To whom it may concern: From usage to user: Library
metrics and expectations for the evaluation of digital
libraries; An agency perspective on digital library evaluation.
Part 2 What to place under the evaluation lens: What should
we take into consideration when we talk about usability?
Users and digital libraries: An insightful story; Towards an
infrastructure for digital library performance evaluation;
Employing deep log analysis to evaluate the information-
seeking behaviour of users of digital libraries. Part 3 Behind
the evaluation curtain: The push-me-pull-you of design and
evaluation; Extending borders: Outcomes assessment in
the era of digital libraries; Digital library service quality:
What does it look like? Part 4 How to conduct an evaluation
activity: Planning digital library evaluation with logic models;
Examining how end users use and perceive digital libraries:
A qualitative approach; Investigating users’ perceptions and
acceptance of digital libraries: A quantitative approach.
300 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 484 1 E-ISBN: 978 1 78063 013 7
Open Access and
its Practical Impact
on the Work of
Academic Librarians
Collection development,
public services, and the
library and information
science literature
Laura Bowering Mullen, Library of Science and
Medicine of Rutgers, The State University of
New Jersey, USA
Chandos Information Professional Series
CONTENTS
Librarians and their own open access publishing; Collection
development and open access; Librarians and their roles in
the academy; Collection development librarians and open
access; Public services work and open access; Open access
and technical services; Conclusion.
254 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 593 0 E-ISBN: 978 1 78063 022 9
Managing Electronic Resources
New and changing roles for libraries
Peter Webster, Saint Mary’s University,
Canada
Chandos Information Professional Series
‘…an excellent overview of the current state of affairs
in electronic resources management for libraries …full
of thoughtful discussion and interesting arguments.’
Chartered Institute of Library and
Information Professionals newsletter
252 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 368 4 E-ISBN: 978 1 78063 140 0
hardback
ISBN: 978 1 84334 369 1
Licensing and Managing
Electronic Resources
Becky Albitz, Pennsylvania State Unviersity,
USA
Chandos Information Professional Series
‘…what the book has to say is eminently sensible. Unlike
its major competitors, it goes into suffcient detail
regarding the wording of clauses to make clear why
the wording is so important. It complements the other
books.’
Journal of Documentation
CONTENTS
Know your copyrights; Who are you? Identifying your
institution and its needs; The license; Successfully
negotiating an agreement; Selecting and managing titles
in your electronic resources portfolio; Model licenses and
license alternatives: Conclusion.
204 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 432 2 E-ISBN: 978 1 78063 136 3
hardback
ISBN: 978 1 84334 433 9
Electronic and information resources
52
Instant Messaging
Reference
A practical guide
Rachel Bridgewater and
Meryl Cole, Washington State
University Vancouver, USA
Chandos Information
Professional Series
‘The strength of the book lies in its accessibility and
comprehensive nature.’
Library Management
CONTENTS
Virtual reference: An overview and brief history; IM Basics;
Basic IM reference: Set-up and use; Conducting the IM
reference interview; Managing patron expectations and staff
attitudes; Evaluating/updating service; Taking your service
to the next level: Widgets, enterprise IM and collaborative
IM; Issues with IM reference; Promoting your IM reference
service.
232 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 357 8 E-ISBN: 978 1 78063 123 3
hardback
ISBN: 978 1 84334 358 5
Global Information
Inequalities
Bridging the information
gap
Edited by Deborah
Charbonneau, Wayne State
University, USA
Chandos Information
Professional Series
232 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 361 5 E-ISBN: 978 1 78063 133 2
hardback
ISBN: 978 1 84334 362 2
Developing Open Access Journals
A practical guide
David Solomon, Michigan State University, USA
Chandos Information Professional Series
CONTENTS
Part 1 Background information: Introduction; Examples of
successful open access journals. Part 2 Crafting a new open
access journal: Journal planning issues; Hosting and data
systems; By-laws, policies and other journal documentation;
Resources and fnancing; Disseminating the content of your
journal. Part 3 Maintaining and operating an open access
journal: Launching the journal; Maintaining and sustaining an
OA journal; Concluding remarks.
192 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 339 4 E-ISBN: 978 1 78063 215 5
hardback
ISBN: 978 1 84334 340 0
Creating Digital Collections
A practical guide
Allison Zhang, Washington Research Library
Consortium (WRLC), USA and Don Gourley,
Digital Humanities Observatory, Ireland
Chandos Information Professional Series
CONTENTS
Planning and managing digitisation projects; Selecting
material for digitisation; Metadata strategy; Digitising
material; Creating metadata; Designing a user interface for
digital collections; The complete digitisation process and
workfow management; Digital collections management
system; Selecting software and hardware for digital
collections management systems; Documentation; The
knowledge and skills required for creating digital collections;
Conclusion.
248 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 396 7 E-ISBN: 978 1 78063 138 7
hardback
ISBN: 978 1 84334 397 4
Finding the Concept, Not Just
the Word
A librarian’s guide to ontologies and
semantics
Brandy King, Children’s Hospital Boston and
Kathy Reinold, Tessella, Inc., USA
Chandos Information Professional Series
‘…within its pages are some extremely important ideas.’
Library Review
224 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 318 9 E-ISBN: 978 1 78063 172 1
hardback
ISBN: 978 1 84334 319 6
Metadata for Digital Resources
Implementation, systems design and
interoperability
Muriel Foulonneau and Jenn Riley, Indiana
University, USA
Chandos Information Professional Series
CONTENTS
Part 1 Introduction: What is metadata? Part 2
Implementation of metadata creation activities:
Choosing metadata for a digital library project; Creating
metadata usage guidelines; Creating metadata; Practical
implementation of a metadata strategy Part 3 Systems
design: Functions performed by a digital library system;
Metadata that drives discovery functionality. Part 4 Metadata
interoperability: Defning interoperability; Interoperability
and resource discovery; Technical interoperability; Content
interoperability: shareable metadata. Part 5 Conclusion: The
future of metadata.
220 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 301 1 E-ISBN: 978 1 78063 125 7
hardback
ISBN: 978 1 84334 302 8
Emerging
Technologies for
Knowledge Resource
Management
M Pandian, Institute of
Mathematical Sciences and
C R Karisiddappa, Karnatak
University, India
Chandos Information Professional Series
CONTENTS
Digital knowledge resources; Emerging technologies for
sharing digital resources in a distributed environment;
Unifed portal models for sharing digital information
resources: A review; The unifed portal system: A design;
Conclusion.
208 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 370 7 E-ISBN: 978 1 78063 120 2
hardback
ISBN: 978 1 84334 371 4
Online Databases and Other
Internet Resources for Earth
Science
Pillarisetty Venkataramana, Domex e-Data
Pvt. Ltd, India
Chandos Information Professional Series
CONTENTS
Introduction; Earth science resources and the internet;
Databases and other resources for the Polar Regions;
Geochemistry; Geophysics and environmental studies; Marine
sciences; Palaeontology; Geology and geomorphology.
332 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 238 0 E-ISBN: 978 1 78063 118 9
hardback
ISBN: 978 1 84334 239 7
The Human Side of Reference
and Information Services in
Academic Libraries
Adding value in the digital world
Edited by Lesley Farmer, California State
University Long Beach, USA
Chandos Information Professional Series
CONTENTS
Technology impact on information needs and behaviours of
the academic community; Technology impact on reference
and information services staffng; Technology impact on
reference resources; Technology impact on packaging
reference and information; Technology impact on physical
access to reference and information services; Technology
impact on intellectual access for reference and information
services; Technology impact on evaluating reference and
information services.
160 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 257 1 E-ISBN: 978 1 78063 100 4

hardback
ISBN: 978 1 84334 258 8
Electronic and information resources
53
Institutional
Repositories
Content and culture in an
open access environment
Catherine Jones, Rutherford
Appleton Laboratory, UK
Chandos Information
Professional Series
‘There is a place for such an overview and this book
goes a long way towards fulflling its aim.’
Library Management
CONTENTS
The changing information environment; The organisational
view; Content decisions; Curation; Experiences; Looking into
the future; Conclusions.
224 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 307 3 E-ISBN: 978 1 78063 111 0
hardback
ISBN: 978 1 84334 308 0
How LIS
Professionals Can
Use Alerting Services
Ina Fourie, University of
Pretoria, South Africa
Chandos Information
Professional Series
CONTENTS
‘Current awareness’ or ‘alerting’ services: where do we
come from and where are we heading? A dynamic LIS
environment and the need to be a benchmark; Available
alerting services; Learning from studies on information
seeking behaviour; Surviving the negative side of alerting
services; Time to refect on creative use of information –
seizing opportunities and surviving.
196 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 128 4 E-ISBN: 978 1 78063 096 0
hardback
ISBN: 978 1 84334 129 1
Open Access
Key strategic, technical and economic
aspects
Edited by Neil Jacobs, Consultant, UK
Chandos Information Professional Series
‘…an excellent collection. ...provides a readily
accessible platform on which to build their knowledge
and understanding of this evolving area.’
Online Information Review
264 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 203 8 E-ISBN: 978 1 78063 211 7
hardback
ISBN: 978 1 84334 204 5
Record Keeping in a
Hybrid Environment
Managing the creation,
use, preservation and
disposal of unpublished
information objects in
context
Edited by Alistair Tough
and Michael Moss, Glasgow
University, UK
Chandos Information Professional Series
CONTENTS
Records and the transition to the digital; Implementing
EDRMS and shaping the record; Security and the digital
domain; Risk management and managing records; Records
professionals in a multimedia age: Turning lead into gold?
Approaching digital preservation holistically; ‘Seek and
destroy’ – an archival appraisal theory and strategy; Divided
no more: A descriptive approach to the record-keeping
continuum; Archival digitisation: Breaking out of the strong
box; The function of the archive.
300 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 142 0 E-ISBN: 978 1 78063 097 7
hardback
ISBN: 978 1 84334 186 4
The Institutional Repository
Richard Jones, Edinburgh University Library,
Theo Andrew, Edinburgh Research Archive and
John MacColl, University of Edinburgh, UK
Chandos Information Professional Series
‘…this book is the best single reference resource I’m
aware of in this area.’
Library Review
CONTENTS
The institutional repository in the digital library; Establishing
a repository; Technologies and technicalities; Workfow and
administration; Advocacy; Intellectual property; Case study:
The Edinburgh Research Archive.
268 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 138 3 E-ISBN: 978 1 78063 083 0
hardback
ISBN: 978 1 84334 183 3
Open Source Database Driven
Web Development
A guide for information professionals
Isaac Dunlap, Western Illinois University
Libraries, USA
Chandos Information Professional Series
256 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 161 1 E-ISBN: 978 1 78063 188 2
hardback
ISBN: 978 1 84334 171 0
Digital Libraries and
the Challenges of
Digital Humanities
Jeffrey Rydberg-Cox,
University of Missouri, USA
Chandos Information
Professional Series
120 pages 234 x 156mm (6 x 9)
paperback 2005
ISBN: 978 1 84334 134 5
E-ISBN: 978 1 78063 081 6
hardback
ISBN: 978 1 84334 164 2
Electronic Resources in the
Virtual Learning Environment
A guide for librarians
Jane Secker, London School of Economics, UK
Chandos Information Professional Series
‘…an excellent and very welcome book.’
LTSN-ICS
192 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 059 1 E-ISBN: 978 1 78063 070 0
hardback
ISBN: 978 1 84334 060 7
Why Intranets Fail (and How to
Fix Them)
A practical guide for information
professionals
Luke Tredinnick, London Metropolitan
University, UK
Chandos Information Professional Series
196 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 068 3 E-ISBN: 978 1 78063 071 7
hardback
ISBN: 978 1 84334 093 5
Mastering Information Retrieval
and Probabilistic Decision
Intelligence Technology
Daniel Brown, Consultant, UK
Chandos Information Professional Series
166 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 079 9 E-ISBN: 978 1 78063 067 0
hardback
ISBN: 978 1 84334 080 5
Electronic and information resources
54
Online Information
Services in the
Social Sciences
Neil Jacobs, Joint
Information Systems
Committee (JISC) and
University of Bristol and Lesly
Huxley, University of Bristol,
UK
Chandos Information Professional Series
268 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 069 0 E-ISBN: 978 1 78063 068 7
hardback
ISBN: 978 1 84334 070 6
The Strategic
Management of
Technology
A guide for library and
information services
David Baker, University of St
Mark & St John, UK
Chandos Information
Professional Series
330 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 041 6 E-ISBN: 978 1 78063 065 6
hardback
ISBN: 978 1 84334 042 3
Starting a Digitization Center
Cokie Anderson and David Maxwell, Oklahoma
State University Library Electronic Publishing
Center, USA
Chandos Information Professional Series
208 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 073 7 E-ISBN: 978 1 78063 066 3
hardback
ISBN: 978 1 84334 074 4
Finding Legal Information
A guide to print and electronic sources
David Pester, London Metropolitan University
library, UK
Chandos Information Professional Series
308 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 045 4 E-ISBN: 978 1 78063 058 8
hardback
ISBN: 978 1 84334 046 1
Using the Internet
for Political
Research
Practical tips and hints
Heather Dawson, British
Library of Political and
Economic Science, USA
Chandos Information
Professional Series
188 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 049 2 E-ISBN: 978 1 78063 059 5
hardback
ISBN: 978 1 84334 050 8
Computers for Librarians
An introduction to the electronic library
3rd edition
Stuart Ferguson, Charles Sturt University
and Rodney Hebels, TAFE New South Wales,
Australia
Topics in Australasian Library and Information
Studies No. 22
‘...gives a broad overview of the electronic library
to students of library and information management
but also appeals to library professionals who feel
overwhelmed by technology at times.’
Australian Academic & Research Libraries,
Sue Grey-Smith, Curtin University of
Technology
332 pages 250 x 174mm (7 x 10) paperback 2003
ISBN: 978 1 876938 60 4 E-ISBN: 978 1 78063 419 7
Setting Up a New Library and
Information Service
Kirby Porter, Northern Ireland Civil Service,
Northern Ireland
Chandos Information Professional Series
176 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 053 9 E-ISBN: 978 1 78063 062 5
hardback
ISBN: 978 1 84334 054 6
INTERNET AND WEB ISSUES FOR
LIBRARIANS
A Librarian’s Guide to Graphs,
Data and the Semantic Web
James Powell, Los Alamos National
Laboratory, USA
Chandos Information Professional Series
Graphs are about connections, and are an
important part of our connected and data-driven
world. A Librarian’s Guide to Graphs, Data and
the Semantic Web is geared toward library and
information science professionals, including
librarians, software developers and information
systems architects who want to understand the
fundamentals of graph theory, how it is used to
represent and explore data, and how it relates
to the semantic web. This title provides a frm
grounding in the feld at a level suitable for a
broad audience, with an emphasis on open source
solutions and what problems these tools solve
at a conceptual level, with minimal emphasis on
algorithms or mathematics.
CONTENTS
Graphs in theory; Science of networks; Networks in biology
and bioinformatics; Networks in life sciences; Networks in
economics; Networks in chemistry and physics; Networks in
social Sciences; Library networks: Co-authorship and citation
graphs; Dynamical networks: The next frontier; Graph tools:
Rendering topologies; Graph analysis libraries; Network
solutions to information problems; Semantic graphs and the
semantic web.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 753 8 E-ISBN: 978 1 78063 434 0
NEW
Google Scholar and its
Competitors
Accessing scholarly resources on the web
Ingrid Hsieh-Yee, Catholic University of
America, USA
Chandos Information Professional Series
Google Scholar and its Competitors introduces
information seekers to web search tools that
provide access to scholarly resources. It begins
with a discussion of scholarly communication
trends and their effects on access to scholarly
resources in the digital environment. In this
context the book examines Google Scholar and its
competitors in terms of their databases, features,
functionality, and strengths and weaknesses.
CONTENTS
Scholars and scholarship; Journals and monographs;
Publishers and the publishing industry; Librarians and
libraries; Economics; Author’s rights and intellectual
property; The open movement: Open access, open data,
and open source science; Emerging trends and formats;
Leadership opportunities for libraries.
200 pages 234 x 156mm (6 x 9) paperback Q4 2014
ISBN: 978 1 84334 447 6 E-ISBN: 978 1 78063 322 0
NEW
Internet and web issues for librarians
55
The Librarian’s Guide to Catholic
Resources on the Internet
Karl Bridges, Idaho State University, USA
Chandos Information Professional Series
There are a large number of resources pertinent
to the Catholic Church on the Internet. The
Librarian’s Guide to Catholic Resources on the
Internet covers these specifcally, including
e-texts, websites relating to doctrine and
practice, e-resources such as calendars of the
liturgical year, missals, and more. This unique
resource consists of chapters which together
cover every aspect of Catholic resources on
the Internet. Separate chapters on Catholic
history, traditional Catholicism, general
Catholic doctrines, texts and saints are joined
by considerations of Catholic churches on the
internet, Catholic organizations, databases,
calendars, missals, and liturgical documents
as well as Catholic art and a section on further
reading.
CONTENTS
General Catholic doctrines; A history of Catholicism; Catholic
texts; Catholic organizations; Catholic saints; Catholic
databases; Traditional Catholicism; Catholic churches on
the internet; Calendars, missals, and liturgical documents;
Catholic art; Further reading.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 737 8 E-ISBN: 978 1 78063 403 6
NEW
Chinese
Librarianship in the
Digital Era
Edited by Conghui Fang,
Nanjing University of Science
and Technology, China
Chandos Information
Professional Series
The library in China has been transformed by
rapid socioeconomic development, and the
proliferation of the Internet. The issues faced by
Chinese libraries and librarians are those faced
by library practitioners more globally, however
China also has its own unique set of issues in the
digital era, including developmental imbalance
between East and West, urban and rural areas,
and availability of skilled practitioners. Chinese
Librarianship in the Digital Era is the frst book
on Chinese libraries responding to these issues,
and more.
CONTENTS
Historical review of Chinese libraries; The Chinese library’s
digital environment; The digital library in China; Digital
copyright in China and libraries; The Tao and utensils
debate: the core value of a library; Public library: The
silhouette of China’s social public service; Academic
libraries: Focusing on service; Library consortia in China:
Cooperation, sharing, and reciprocity; Future prospects.
214 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 707 1 E-ISBN: 978 1 78063 373 2
The Librarian’s
Guide to Academic
Research in the
Cloud
Steven Ovadia, City
University of New York
(CUNY), USA
Chandos Information Professional Series
The cloud can be a powerful tool for conducting
and managing research. The Librarian’s Guide
to Academic Research in the Cloud is a practical
guide to using cloud services from a librarian’s
point of view. As well as discussing how to use
various cloud-based services, the title considers
the various privacy and data portability issues
associated with web-based services. This book
helps readers make the most of cloud computing,
including how to fold mobile devices into the
cloud-based research management equation.
CONTENTS
What is the cloud? Capturing information; Capturing and
managing scholarly information; Storing fles; Writing;
Staying organized; Communicating; Sharing; The future of
the cloud.
214 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 715 6 E-ISBN: 978 1 78063 381 7
Google This!
Putting Google and other social media
sites to work for your library
Terry Ballard, New York Law School, USA
Chandos Information Professional Series
‘At last, a book that helps to understand and apply the
tools that the techno-savvy are using…This book is your
next step in continuing your education and retooling
to prepare for the ensuing and unabating information
tsunami.’
Loriene Roy, ALA President, 2007-2008
Many libraries and museums nowadays have
adapted to the current information climate and
work with Google, Facebook, Twitter and iTunes
to deliver information to their users, however
most have not. Google This! describes the
variety of free (or nearly free) options for social
media and shows how libraries from the Library
of Congress down to small public libraries are
adapting them. The author has conducted more
than two dozen interviews with professionals who
have created exemplary work using social media,
and shows how their experiences can create
success for your institution’s library.
CONTENTS
What does the Internet have to do with my library? Google
Custom Search; Facebook and Twitter; Flickr: If it’s good
enough for the Library of Congress it’s good enough for your
library; iGoogle and other useful products; YouTube: Much
more than videos of cats playing piano; Google Scholar:
Just walked down the aisle with Worldcat; Blogger: Get
your message out where patrons are; Google Maps and
Google Earth; Electronic books; Discovery platforms; Mobile
applications for libraries; Where is this all going?
218 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 677 7 E-ISBN: 978 1 78063 317 6
Managing Social
Media in Libraries
Finding collaboration,
coordination, and focus
Troy Swanson, Moraine Valley
Community College, USA
Chandos Publishing Social
Media Series No. 9
‘This book is a refection and critical analysis of the use
of social media in libraries that rises above and beyond
the typical tool-of-the-month style tomes and provides
something much more important: a detailed analysis of
the whys of social media and the hows of getting staff
and library users involved.’
Extract from foreword by Michael Stephens
Web 2.0 frst created a scramble among librarians
to participate in Facebook, YouTube, blogs, and
other social media applications, and the turn is
now towards management and consolidation.
Managing Social Media in Libraries explores
the developing information environment, the
collaboration among library organizations, and
the ways social media may convert the loose
connections between library staff members. The
book takes librarians beyond the mechanics of
using social media, and establishes a framework
to move library managers and leaders toward
making social media effective.
CONTENTS
Where have we been with social media? Library organizations
as loosely-coupled systems; Social media in loosely-coupled
systems; Defning a purpose; Connecting social media tools
to the organization; Integrating with standard websites;
Leadership: Big ideas do not have to be that big.
194 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 711 8 E-ISBN: 978 1 78063 377 0
Building Your
Library Career with
Web 2.0
Julia Gross, Edith Cowan
University, Australia
Chandos Information
Professional Series
This readable guide builds on the solid foundation
of previous library career books. The social
networking tools described will supplement the
traditional methods of career development.
Chapters provide advice and practical examples,
showing how to use Web 2.0 technologies in our
careers including: ways to enhance your skills;
building professional networks; developing a
positive online presence.
CONTENTS
Web 2.0 and your library career; Social networking sites and
your library career; Using Facebook, LinkedIn and Twitter
for your career; Personal marketing for your career; Privacy,
social networking and your career; Lifelong learning and
your career; Web 2.0 professional development for your
library career; Networking for your LIS career; E-mentoring
for career development; Keeping up to date and being
competent.
236 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 651 7 E-ISBN: 978 1 78063 289 6
NEW NEW
Internet and web issues for librarians
56
Information Services and Digital
Literacy
In search of the boundaries of knowing
Isto Huvila, Uppsala University, Sweden
Chandos Information Professional Series
Despite new technologies, people do not always
fnd information readily. This book is about the
role of information services and digital literacies
in the age of the social web. Do people still need
help in fnding the information they need, and
if so, why? What can new tools and techniques
make easier? Who needs help, and with what?
The author provides an alternative perspective
for understanding the context of information
services and digital literacy and argues that a
central problem in the age of the social web and
the culture of participation is that we do not
know the premises of how we know, and how
ways of interacting with information affect our
actions and their outcomes.
CONTENTS
Knowing what we know; Information services and digital
literacy; Technologies of abundance; The culture of
participation; The new user; Information; Information
services and digital literacy as boundary objects.
200 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 683 8 E-ISBN: 978 1 78063 349 7
Crisis Information Management
Communication and technologies
Edited by Christine Hagar, Dominican
University, USA
Chandos Information Professional Series
This book explores the management of
information in crises, particularly the
interconnectedness of information, people,
and technologies during crises. Natural
disasters, such as the Haiti earthquake and
Hurricane Katrina, and 9/11 and human-made
crises, such as the recent political disruption
in North Africa and the Middle East, have
demonstrated that there is a great need to
understand how individuals, government,
and non-government agencies create, access,
organize, communicate, and disseminate
information within communities during crisis
situations.
CONTENTS
The effects of continual disruption: Technological resources
supporting resilience in regions of confict; Law enforcement
agency adoption and use of Twitter as a crisis communication
tool; Promoting structured data in citizen communications
during disaster response: An account of strategies for
diffusion of the ‘Tweak the Tweet’ syntax; Heritage matters
in crisis informatics: How information and communication
technology can support legacies of crisis events; Information
needs and seeking during the UK 2001 foot-and-mouth crisis;
The Ericsson Response – a ten year perspective: In the light
of experience; Information systems in crisis; Community
media and civic action in response to volcanic hazards;
Public libraries and crisis management: Roles of public
libraries in hurricane/disaster preparedness and response;
Academic libraries in crisis situations: Roles, responses, and
lessons learned in providing crisis-related information and
services.
228 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 647 0 E-ISBN: 978 1 78063 287 2
Towards a Semantic
Web
Connecting knowledge in
academic research
Bill Cope, Mary Kalantzis,
University of Illinois, USA and
Liam Magee, Royal Melbourne
Institute of Technology
(RMIT) University, Australia
This book addresses the question of how
knowledge is currently documented, and may
soon be documented in the context of what
it calls ‘semantic publishing’. This takes two
forms: a more narrowly and technically defned
‘semantic web’; as well as a broader notion of
semantic publishing. This book examines the ways
in which knowledge is represented in journal
articles and books.
CONTENTS
Changing knowledge systems in the era of the social
web; Frameworks for knowledge representation; The
meaning of meaning: Alternative disciplinary perspectives;
What does the digital do to knowledge making? Books
and journal articles: The textual practices of academic;
Textual representations and knowledge support-systems
in research intensive networks; An historical introduction
to formal knowledge systems; Contemporary dilemmas:
Tables versus webs; Upper-level ontologies; Describing
knowledge domains: A case study of biological ontologies;
On commensurability; A framework for commensurability;
Creating an interlanguage of the social web; Interoperability
and the exchange of humanly usable digital content; Framing
a new agenda for semantic publishing.
544 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 601 2 E-ISBN: 978 1 78063 174 5
Do You Web 2.0?
Public libraries and social networking
Linda Berube, Legal Deposit Advisory Panel,
UK
‘This concise guide to a hot topic is timely, perceptive
and engagingly written.’
Managing Information
Web 2.0 technology is a hot topic at the moment,
and public librarians in particular are beginning
to feel the pressure to apply these tools. Indeed,
Web 2.0 has the potential to transform library
services, but only if the policy and strategy for
those services are ready to be transformed. The
author not only reviews these tools and provides
practical advice and case studies on how they
can be applied in the public library setting, but
also recommends the policies and business cases
that begin to create a new strategy for public
libraries.
CONTENTS
Part 1 Public libraries and social networking: Can we Web
2.0? Public libraries and digital climate change; Web 2.0
ethos: Hive mind and the wisdom of the crowd. Part 2 Web
2.0 tools and the librarians who love them: An overview:
Do you Web 2.0? A round-up of Web 2.0 in public libraries.
Part 3 By increment and revolution: Libraries getting to Web
2.0: A tale of one country. Part 4 ‘Tilling the soil, seeding
the ideas’: The Web 2.0 business case: Introducing Web 2.0;
Exceeding your stretch: A conclusion.
160 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 436 0 E-ISBN: 978 1 78063 256 8
Numeric Data
Services and Sources
for the General
Reference Librarian
Lynda Kellam, University of
North Carolina Greensboro
and Katharin Peter,
University of Southern
California, USA
Chandos Information Professional Series
‘There is a lot of helpful guidance on regular aspects
of libraries in the context of data librarianship. I would
recommend this to academic and research librarians,
but think it is relevant to all reference librarians.’
Refer
‘There are far too few books that strike one as perfect.
This is one of the few.’
Reference Reviews
The proliferation of online access to social
science statistical and numeric data sources,
such as the U.S. Census Bureau’s American Fact
Finder, has lead to an increased interest in
supporting these sources in academic libraries.
Many large libraries have been able to devote
staff to data services for years, and recently
smaller academic libraries have recognized
the need to provide numeric data services and
support. This guidebook serves as a primer
to developing and supporting social science
statistical and numerical data sources in the
academic library. It provides strategies for the
establishment of data services and offers short
descriptions of the essential sources of free and
commercial social science statistical and numeric
data.
CONTENTS
Introduction to data services and sources; Supporting
statistical and numeric data services and sources; Reference
and instruction for data sources; Basic sources for supporting
numeric data services; Data librarianship: A day in the life;
The future for numeric data services.
248 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 580 0 E-ISBN: 978 1 78063 259 9
Web 2.0 and Libraries
Impacts, technologies and trends
Edited by Dave Parkes and Geoff Walton,
Staffordshire University, UK
Chandos Information Professional Series
‘…a useful book that has come just at the right time.’
Bulletin des Bibliothèques en France
CONTENTS
Part 1 Place: The changing teaching and learning
environment; Transforming the library – e-books and
e-buildings. Part 2 People: Online social networking, the
e-learning holy grail? E-Learning models: A Web 2.0 approach
to staff development in higher education. Part 3 Technology:
A deployment strategy for maximising the impact of
institutional use of Web 2.0; Emerging technologies for
learning. Part 4 Conclusion: Meeting the challenge.
208 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 346 2 E-ISBN: 978 1 78063 185 1
Internet and web issues for librarians
57
Transforming
Research Libraries
for the Global
Knowledge Society
Edited by Barbara Dewey,
University of Tennessee
Libraries, USA
Chandos Information
Professional Series
‘The book presents an optimistic perspective of research
libraries that should emerge from the transformational
processes with increased responsibilities and
possibilities to face them.’
Information Research
CONTENTS
Transforming research libraries: An introduction. Part
1 Framing the twenty-frst century research library:
Advancing from Kumbaya to radical collaboration:
Redefning the future research library; Will universities
still need libraries (or librarians) in 2020? Transforming
research libraries: Piano, piano, siva lontano; The
transformation of academic libraries in China. Part 2
Organization and the university context: Organizational
and strategic alignment for academic libraries; Building
key relationships with senior campus administrators. Part 3
Partners and collaborative environments: Partnerships and
connections; Common spaces, common ground: Shaping
intercultural experiences in the learning commons. Part 4
Creating accessible and enduring scholarship: New modes
of scholarly communication: Implications of Web 2.0 in
the context of research dissemination; New modes of
scholarly communication: Implications of Web 2.0 in the
context of research dissemination; Confronting challenges
of documentation in the digital world: The Human Rights
Documentation Initiative at the University of Texas.
208 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 594 7 E-ISBN: 978 1 78063 038 0
Information Literacy
in the Digital Age
An evidence-based
approach
Teresa Welsh and Melissa
Wright, University of
Southern Mississippi, USA
Chandos Information
Professional Series
‘A useful guide to anyone wishing to enhance their
understanding of particular literacies.’
Australian Academic and Research Libraries
‘Welsh and Wright’s extensive experience and numerous
qualifcations in the areas of library and information
science are evident in the depth in which they have
researched this wide-ranging book.’
Australian Academic and Research Libraries
CONTENTS
What is information literacy? Cultural literacy; Library
literacy: History, types, and roles; Library literacy:
Information sources, classifcation systems; Ethical literacy:
Scholarly communication and the academic code of conduct;
Network literacy: database searching; Computer literacy:
Computer hardware and software; Network literacy: The
Internet and the World Wide Web; Media literacy and visual
literacy; Government literacy; Financial literacy; Writing a
research paper; Conclusion.
236 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 515 2 E-ISBN: 978 1 78063 035 9
Practical Open
Source Software for
Libraries
Nicole Engard, ByWater
Solutions, USA
Chandos Information
Professional Series
‘…an excellent resource for students, librarians and
information management specialists.’
Catholic Library World
CONTENTS
Part 1 Introduction to open source: What is open source?
Community and open source; Debunking the myths; Open
source and libraries. Part 2 Practical applications for
libraries: Open source for day to day operations; Open source
web access; Open source media applications; Open source
on the web; Open sourcing collections; Open source research
tools; Open source library automation.
268 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 585 5 E-ISBN: 978 1 78063 043 4
Web Project Management for
Academic Libraries
Jody Condit Fagan and Jennifer Keach, James
Madison University, USA
CONTENTS
The web project manager in academic libraries;
Environmental realities; Defning your project; The academic
library web team; Library web team dynamics; Team
communication; Planning for organizational communication;
Getting user input; Overall and design specifcations;
Technical specifcations; Web content specifcations;
Planning the work; Concluding your web project.
304 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 503 9 E-ISBN: 978 1 78063 019 9
Building Library 3.0
Issues in creating a culture of
participation
Woody Evans, Zayed University, United Arab
Emirates
Chandos Information Professional Series
‘...described professionally, in concrete terms and
immediately relevant, even for the uninitiated.’
‘The testimony of an enthusiastic librarian, written in
a passionate style for colleagues who are engaged with
their readers.’
French LIS journal
‘Professional, practical, and accessible even to non-
experts.’
Bulletin des Bibliothèques en France
CONTENTS
Part 1 Basics: Library 2.0: The fundamentals; New library
users. Part 2 The people’s web: Folksonomic exchanges:
Authority of the people; Mobile life and QR Code; Second
Life and other massively multi-user environments;
Arphids: Promise and dangers. Part 3 Quality and mettle:
Fundamentally good service.
210 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 497 1 E-ISBN: 978 1 78063 186 8
Library Web Ecology
What you need to know as web design
coordinator
Jacquelyn Erdman, Florida Atlantic University,
USA
Chandos Information Professional Series
CONTENTS
Introduction: Can the library and the web integrate? The
library culture; Developing a web culture; Establishing a
website identity; Sustaining a healthy website; The living
web; Conclusion; Further resources list.
208 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 511 4 E-ISBN: 978 1 78063 191 2
User-Generated Content and its
Impact on Web-Based Library
Services
Questioning authority
Kay Cahill, Vancouver Public Library, Canada
Chandos Information Professional Series
CONTENTS
The information environment; A dialogue, not a lecture:
Libraries as online communities; A changing world; Drinking
from the frehose; Controlling the fre hose; Conclusion.
214 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 534 3 E-ISBN: 978 1 78063 008 3
The Internet and Higher
Education
Achieving global reach
Alfred Rovai, Regent University, USA
Chandos Information Professional Series
Chandos Learning and Teaching Series No. 1
CONTENTS
Key concepts of global online higher education; Global
distance education issues; Technology and the internet;
Designing global online programmes and courses; Global
online teaching and learning; Quality assurance and
institutional effectiveness; Summary and conclusion.
266 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 524 4 E-ISBN: 978 1 78063 162 2
Emerging Technologies for
Academic Libraries in the Digital
Age
LiLi Li, Georgia Southern University, USA
Chandos Information Professional Series
‘…a remarkable job of compiling a comprehensive list of
new technologies and highlighting their importance for
the academic library.’
Library Review
308 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 320 2 E-ISBN: 978 1 78063 000 7
hardback
ISBN: 978 1 84334 323 3
Internet and web issues for librarians
58
User-Centred Library Websites
Usability evaluation methods
Carole George, Carnegie Mellon University
Libraries, USA
Chandos Information Professional Series
‘…very easy to read and full of useful information.’
The Electronic Library
CONTENTS
What is user-centred design? Getting started; User needs
analysis; Designing a website: Participatory design;
Usability inspection methods; Usability testing the website;
Communicating the fndings.
244 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 359 2 E-ISBN: 978 1 78063 190 5
hardback
ISBN: 978 1 84334 360 8
Digital Libraries and the
Challenges of Digital Humanities
Jeffrey Rydberg-Cox, University of Missouri,
USA
Chandos Information Professional Series
120 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 134 5 E-ISBN: 978 1 78063 081 6
hardback
ISBN: 978 1 84334 164 2
Weblogs and Libraries
Laurel Clyde, University of Iceland, Iceland
Chandos Information Professional Series
‘This clearly written and well-organised book provides
a useful and timely introduction to weblogs and their
potential use in library and informational science
settings.’
LTSN-ICS
208 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 085 0 E-ISBN: 978 1 78063 182 0
hardback
ISBN: 978 1 84334 096 6
A Librarian’s Guide to the
Internet
Searching and evaluating information
Jeanne Muller, Public Library of Thun,
Switzerland
Chandos Information Professional Series
200 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 055 3 E-ISBN: 978 1 78063 177 6
hardback
ISBN: 978 1 84334 056 0
DIGITAL AND DIGITAL RIGHTS
MANAGEMENT
Intellectual Property and
the Work of Information
Professionals
Helen Raduntz, University of South Australia,
Australia
Chandos Information Professional Series
Intellectual Property and the Work of
Information Professionals introduces readers
to a ‘big picture’ account of the dynamics
associated with the establishment of the new
information and knowledge-based economy.
The author demonstrates that at the core of
these dynamics is the contentious issue of the
corporate ownership of intellectual property and
the impact that the ownership is having, and is
increasingly likely to have, not only on the work
of information professionals in particular and
knowledge workers in general but also on the
public at large.
CONTENTS
Part 1 The intellectual property market and the rise of the
knowledge industry: Intellectual property and the arrival
of the information age; The proft imperative and the inner
dynamics of the capitalist market economy; The intellectual
property trade and its implications for the knowledge
industry. Part 2 Intellectual property, the knowledge
industry and the work of information professionals: The
alienation and marketisation of intellectual property and
the rise of the capitalist commodity market regime; The
commodifcation of intellectual property and the process
of knowledge production, exchange and dissemination;
Intellectual property and the imperatives of perpetual
technological and organisational change. Part 3 The changing
role of information professionals in the information age:
Designing strategies and managing information in the age
of digitalisation; Globalisation and the trade in intellectual
property and information; Reclaiming their autonomy:
Information professionals resolving the intellectual property
crisis.
250 pages 234 x 156mm (6 x 9) paperback Q4 2014
ISBN: 978 1 84334 133 8 E-ISBN: 978 1 78063 335 0
Making a Collection
Count
A holistic approach
to library collection
management
Second edition
Holly Hibner, Plymouth
District Library and Mary Kelly, Salem-South
Lyon District Library, USA
Chandos Information Professional Series
Making a Collection Count takes a holistic look
at library collection management, connecting
collection management activities and
departments, and instructs on how to gather and
analyse data from each point in a collection’s
lifecycle. Relationships between collections
and other library services are also explored.
The result is a quality collection that is clean,
current, and useful. The second edition includes
expanded information on collection metrics,
digital collections, and practical advice for
managing collections effciently when time and
resources are tight. It also includes more real-life
examples from practicing librarians in areas such
as workfow analysis, collection budgets, and
collection management techniques.
CONTENTS
Life cycle of a collection; Understanding your workfow;
Collecting metrics; Physical inventory; Collection objectives
and bookmarks; Collection organization; Collection budgets;
Marketing collections; Everything is connected.
220 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 760 6 E-ISBN: 978 1 78063 441 8
NEW
A Handbook of Digital Library
Economics
Operations, collections and services
Edited by David Baker and Wendy Evans,
University of St Mark & St John, UK
Chandos Information Professional Series
This book provides a companion volume to Digital
Library Economics and focuses on the ‘how to’
of managing digital collections and services (of
all types) with regard to their fnancing and
fnancial management. The emphasis is on case
studies and practical examples drawn from a
wide variety of contexts. A Handbook of Digital
Library Economics is a practical manual for
those involved – or expecting to be involved – in
the development and management of digital
libraries.
CONTENTS
Digital economics: Introduction and overview; Sustainability;
Models and tools; The universal library: realising Panizzi’s
dream.
282 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 620 3 E-ISBN: 978 1 78063 318 3
NEW
NEW
Digital and digital rights management
59
Managing Image Collections
A practical guide
Margot Note, World Monuments Fund, USA
Chandos Information Professional Series
This book explores issues surrounding all aspects
of visual collection management, taken from
real-world experience in creating management
systems and digitizing core content. Readers will
gain the knowledge to manage the digitization
process from beginning to end, assess and
defne the needs of their particular project,
and evaluate digitization options. Additionally,
they will select strategies which best meet
current and future needs, acquire the knowledge
to select the best images for digitization,
and understand the legal issues surrounding
digitization of visual collections.
CONTENTS
Photographic image history; Digital image basics;
Photographic image issues; Photographic image collection
management; Metadata and information management;
Digitization; Conclusion.
232 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 599 2 E-ISBN: 978 1 78063 056 4
Building a Digital Repository
Program with Limited Resources
Abby Clobridge, Harvard University, Kennedy
School of Government Library, USA
Chandos Information Professional Series
‘…an important book for librarians and repository
managers… a clearly articulated and practical roadmap
for the implementation of digital initiatives in HE
institutions.’
Library Review
CONTENTS
Strategic planning; Technical overview; Staffng. Metadata;
Collection building: Project proposals, planning, and
implementation; Content recruitment and marketing; Open
access; Sustainability; Assessment; Web 2.0 and digital
repositories.
272 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 596 1 E-ISBN: 978 1 78063 045 8
Content Licensing
Buying and selling digital resources
Michael Upshall, Consultmu, UK
Chandos Information Professional Series
‘…highly recommended to those with an interest in
content licensing.’
Library Collections, Acquisitions, and
Technical Services
CONTENTS
Brief history of content licensing; The licensing process,
from start to fnish; Media for licensing; Business models
for content licensing; Converting, hosting and access
management; Aggregators in detail; How content is searched
for and (hopefully) retrieved; Copyright, royalties and
contracts; Under the hood: The technology of licensing;
Developments in content licensing: Recommendations.
258 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 333 2 E-ISBN: 978 1 78063 214 8
Evaluation of Digital
Libraries
An insight into useful
applications and methods
Edited by Giannis Tsakonas,
University of Patras and
Christos Papatheodorou,
Ionian University, Greece
Chandos Information Professional Series
‘The librarian interested in exploring how to carry out
the evaluation of the library’s digital offerings will fnd
a guide to help them ask the right questions to advance
further.’
Information Research
CONTENTS
Introduction: The framework for digital library evaluation.
Part 1 To whom it may concern: From usage to user: Library
metrics and expectations for the evaluation of digital
libraries; An agency perspective on digital library evaluation.
Part 2 What to place under the evaluation lens: What should
we take into consideration when we talk about usability?
Users and digital libraries: An insightful story; Towards an
infrastructure for digital library performance evaluation;
Employing deep log analysis to evaluate the information-
seeking behaviour of users of digital libraries. Part 3 Behind
the evaluation curtain: The push-me-pull-you of design and
evaluation; Extending borders: Outcomes assessment in
the era of digital libraries; Digital library service quality:
What does it look like? Part 4 How to conduct an evaluation
activity: Planning digital library evaluation with logic models;
Examining how end users use and perceive digital libraries:
A qualitative approach; Investigating users’ perceptions and
acceptance of digital libraries: A quantitative approach.
300 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 484 1 E-ISBN: 978 1 78063 013 7
Digital Library
Economics
An academic perspective
Edited by David Baker and
Wendy Evans, University of St
Mark & St John, UK
Chandos Information
Professional Series
‘This book will provide the reader with a good idea of
the context of digital library provision and of the main
issues that need to be explored.’
Information Research
CONTENTS
Digital library economics: The environment; Digital library
economics: the key themes; A history of digital library
economics; Digital library economics: Aspects and prospects;
Journal publishing: implications for a digital library policy;
Hybrid library management; Digital library economics:
International perspectives 1 The Australian perspective;
Digital library economics: International perspectives 2 The
German perspective; Digital library economics: International
perspectives 3 The Dutch perspective; E-journals and
e-books; Digitisation – trends in the economics of retro-
conversion; To be or not to be: Prospects for document
supply in the digital library; Cost-effective decision-making
in collection building; Spinning the disks – lessons from
the circus; The CREE project: A case study on the novel
delivery of search-related library services and its economic
implications; The economics of copyright; The economic
future for digital libraries: A 2020 vision.
362 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 403 2 E-ISBN: 978 1 78063 009 0
Creating Digital Collections
A practical guide
Allison Zhang, Washington Research Library
Consortium (WRLC), USA and Don Gourley,
Digital Humanities Observatory, Ireland
Chandos Information Professional Series
CONTENTS
Planning and managing digitisation projects; Selecting
material for digitisation; Metadata strategy; Digitising
material; Creating metadata; Designing a user interface for
digital collections; The complete digitisation process and
workfow management; Digital collections management
system; Selecting software and hardware for digital
collections management systems; Documentation; The
knowledge and skills required for creating digital collections;
Conclusion.
248 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 396 7 E-ISBN: 978 1 78063 138 7
hardback
ISBN: 978 1 84334 397 4
Digital Rights Management
A librarian’s guide to technology and
practise
Grace Agnew, Rutgers State University of New
Jersey, USA
Chandos Information Professional Series
‘…provides excellent guidance not only for developing
a digital rights framework for the library, but also
for empowering libraries to play an important role in
drafting a future DRM landscape.’
Canadian Library Association Journal:
Feliciter
CONTENTS
Copyright; Privacy and other rights; The resource in digital
rights management; The agent in digital rights management;
Digital rights metadata: Describing rights and rights
workfow; The technology of digital rights management;
Putting the pieces together.
452 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 125 3 E-ISBN: 978 1 78063 137 0
hardback
ISBN: 978 1 84334 182 6
The Evaluation of Worldwide
Digital Reference Services in
Libraries
Jia Liu, University of Media, Germany
Chandos Information Professional Series
CONTENTS
Introduction; Basics about digital reference services;
Evaluating digital reference services; Views from the
Western world: Evaluation by the German team; Views
from the Eastern world: Evaluation by the Chinese team;
Comparisons and conclusions.
192 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 309 7 E-ISBN: 978 1 78063 112 7
hardback
ISBN: 978 1 84334 310 3
Digital and digital rights management
60
Digital Rights
Management
The problem of expanding
ownership rights
Christopher May, University
of the West of England, UK
Chandos Information
Professional Series
CONTENTS
Introduction: Setting the scene; Intellectual property and
social norms; Digital rights management: Two trajectories;
Digital rights management: Two cases for consideration;
Digital rights management, the (over)protection of rights and
the expansion of open alternatives.
180 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 124 6 E-ISBN: 978 1 78063 101 1
hardback
ISBN: 978 1 84334 185 7
Digital Information Contexts
Theoretical approaches to understanding
digital information
Luke Tredinnick, London Metropolitan
University, UK
Chandos Information Professional Series
‘…the breadth of focus of this book is impressive.’
Journal of Documentation
306 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 159 8 E-ISBN: 978 1 78063 173 8
hardback
ISBN: 978 1 84334 169 7
Digital Libraries
Integrating content and systems
Mark Dahl, Lewis & Clark College’s Watzek
Library, Kyle Banerjee, Oregon State Library
and Michael Spalti, Willamette University, USA
Chandos Information Professional Series
224 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 155 0 E-ISBN: 978 1 78063 095 3
hardback
ISBN: 978 1 84334 166 6
Ethical Decision Making for
Digital Libraries
Cokie Anderson, Oklahoma State University, USA
Chandos Information Professional Series
152 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 149 9 E-ISBN: 978 1 78063 093 9
hardback
ISBN: 978 1 84334 195 6
Digital Libraries and the
Challenges of Digital Humanities
Jeffrey Rydberg-Cox, University of Missouri,
USA
Chandos Information Professional Series
120 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 134 5 E-ISBN: 978 1 78063 081 6
hardback
ISBN: 978 1 84334 164 2
Law, Libraries and Technology
Mark Van Hoorebeek, Sheffeld University, UK
Chandos Information Professional Series
164 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 071 3 E-ISBN: 978 1 78063 076 2
hardback
ISBN: 978 1 84334 072 0
Starting a Digitization Center
Cokie Anderson and David Maxwell, Oklahoma
State University Library Electronic Publishing
Center, USA
Chandos Information Professional Series
208 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 073 7 E-ISBN: 978 1 78063 066 3
hardback
ISBN: 978 1 84334 074 4
Digital Dilemmas and Solutions
Peter Limb, Michigan State University
Libraries, USA
Chandos Information Professional Series
212 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 039 3 E-ISBN: 978 1 78063 064 9
hardback
ISBN: 978 1 84334 040 9
The Digital Age and Local Studies
Peter Reid, Robert Gordon University, UK
Chandos Information Professional Series
200 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 051 5 E-ISBN: 978 1 78063 061 8
hardback
ISBN: 978 1 84334 052 2
ARCHIVES, CATALOGUING AND
CLASSIFICATION
Making Theses and Dissertations
Available Electronically
Susan Copeland, The Robert Gordon
University, UK and Gail McMillan, Virginia
Polytechnic and State University, USA
Chandos Information Professional Series
This book provides librarians with a practical
guide for making theses and dissertations
available in electronic format. It also provides
academic staff and students with an overview
of recent developments in this area. It covers
specifc issues, ranging from why it is useful to
make this form of research output accessible
on the web and how to persuade university
managers that this is so, to practical advice on
including Electronic Theses and Dissertations
(ETDs) in institutional repositories and the
training that should be provided to students who
are being encouraged to express their research
results in multimedia format, to submitting their
work in accordance with new regulations.
CONTENTS
ETDs in context; The defnition of an ETD; The benefts of
ETDs; Achieving the ‘culture change’; Making ETDs available;
Providing training; International developments; Keeping up
to date.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 341 7 E-ISBN: 978 1 78063 344 2
NEW
Metadata Application in Digital
Repositories and Libraries
Tools, systems, and architecture
Jung-ran Park, Drexel University, USA
Chandos Information Professional Series
Metadata is essential for organizing, managing
and searching for information resources and
has been a keystone of resource description
and discovery. This book is designed to provide
information professionals, paraprofessionals and
students with up-to-date, practical knowledge
and complex skills centering on metadata
application in digital repositories and libraries.
It explores emerging user-generated metadata
(e.g. social tagging) and introduces mechanisms
dealing with the exploitation of social tagging to
enhance information discovery and user services.
CONTENTS
Metadata and digital professionals; Metadata schemas and
associated applications; Quality metadata generation:
Evaluations, mechanisms and tools; Semi-automatic
metadata generation; Technical architecture and systems
in building digital repositories and libraries; Web 2.0 and
metadata: How to exploit social tagging.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 579 4 E-ISBN: 978 1 78063 336 7
NEW
Archives, cataloguing and classifcation
61
Developing Archives and Special
Collections
From the ground up
Adam Winger, Stevens Institute of Technology
and Trevor Alvord, James Madison University,
USA
Chandos Information Professional Series
Developing Archives and Special Collections
details the strategies and obstacles in moving
from a relatively disorganized archive,
reminiscent of an attic, to an organized and
robustly integrated digital presence. It details the
process of developing an archive, from inception
to completion.
CONTENTS
Introduction: History of the Stevens Family and the Institute;
The history and state of the archives; Conceptualizing an
action plan; Gaining intellectual control: Discovering the
collection; Conceptualizing organization; Planning for action;
Processing: Physically arranging the collection; More Product
Less Process; Basic materials preservation; Description:
Using description standards; Accessioning; Creating fnding
aids and container lists; Digital collections: Creating digital
collections; Diversifying digital collections; Creating a web
of digital collections; Partnerships, marketing and outreach:
Innovative thinking in partnerships to achieve your goals;
Developing advocates for your library; Making your work
visible; Appendix 1 Conservation/preservation techniques;
Appendix 2 Digital collection tools; Appendix 3 Teaching
lesson plans with archives and digital collections.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 713 2 E-ISBN: 978 1 78063 379 4
NEW
From Knowledge Abstraction to
Management
Using Ranganathan’s Faceted Schema to
develop conceptual frameworks for digital
libraries
Aparajita Suman, Improving Healthy Behaviors
Program FHI 360, India
Chandos Information Professional Series
The increasing volume of information in the
contemporary world entails demand for effcient
knowledge management (KM) systems; a logical
method of information organization that will
allow proper semantic querying to identify
things that match meaning in natural language.
From Knowledge Abstraction to Management
answers this need by analysing ontology tools
and techniques, helping the reader develop a
conceptual framework from the digital library
perspective.
CONTENTS
Solecistic vs. Semantic Web: The architecture and
architectonics; Knowledge organization: Roll within the
unfathomed space; Developing conceptual frameworks:
Evolution and architecture; Unifed Modelling Language:
Untying the tangles; Faceted knowledge representation:
Putting a leash around the unleashed knowledge; Designing
the framework: Get … Set … Go!!
200 pages 234 x 156mm (6 x 9) paperback Q1 2014
ISBN: 978 1 84334 703 3 E-ISBN: 978 1 78063 369 5
Introduction to Cataloguing
Theory
Nirmal Kumar Swain, Banasthali University,
India
Chandos Information Professional Series
Cataloguing theory is vital to an effective library.
Introduction to Cataloguing Theory describes
the qualities of an ideal catalogue, and examines
how effective a library catalogue can be as a
tool for search. This title covers the evolution
of catalogue codes and the structure of library
catalogues, also exploring the characteristics and
search behaviour of users.
CONTENTS
Part 1 History, purpose and types of library catalogues:
Library catalogue: Objectives, purposes and functions;
History and development of library catalogue code; Physical
form of catalogues; Types of catalogues. Part 2 Format
of catalogue entries: Kinds of entries; Data elements in
different types of entries; Data elements in different types
of entries; Filing of entries, classifed and alphabetical;
Centralizing cataloguing, cataloguing in publication and
pre-natal cataloguing; Machine formats: MARC and CCF.
Part 3 Choice and rendering of headings and cataloguing
of non-print media: Personal authors (Western and Indian
names); Corporate authors; Pseudonyms, anonymous
works, and uniform titles; Cataloguing of non-print media.
Part 4 Subject indexing, vocabulary control and recent
developments in cataloguing: Subject cataloguing problems;
Vocabulary control: Subject heading lists and thesauri;
Subject indexing models; Techniques for subjects indexing;
Recent trends in library cataloguing.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 728 6 E-ISBN: 978 1 78063 394 7
NEW
Bibliographic Information
Organization in the Semantic
Web
Mirna Willer, University of Zadar, Croatia and
Gordon Dunsire, Independent Consultant, UK
Chandos Information Professional Series
New technologies will underpin the future
generation of library catalogues. In order to
maintain their role providing information,
serving users, and fulflling their mission as
cultural heritage and memory institutions,
libraries must take a technological leap; library
bibliographic standards, models, and services
must be transformed to those of the Semantic
Web. Bibliographic Information Organization
in the Semantic Web explores the technologies
that will power the future generation of library
catalogues, and argues the necessity of such a
leap.
CONTENTS
Bibliographic information organization: A view from now into
the past; Semantic web and linked open data; Publishing
bibliographic element sets and value vocabularies; Publishing
datasets as linked open data; We are not alone but part of
the linked data environment.
350 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 731 6 E-ISBN: 978 1 78063 397 8
The Theory and Practice of the
Dewey Decimal Classifcation
System
Second edition
M. P. Satija, Guru Nanak Dev University, India
Chandos Information Professional Series
This second edition of The Theory and Practice
of the Dewey Decimal Classifcation System
examines the history, management and technical
aspects of the Dewey Decimal Classifcation
System (DDC) up to its latest edition. The book
places emphasis on explaining the structure
and number building techniques in the DDC
and reviews all aspects of subject analysis and
number building by the most recent version
of the DDC. A history of, and introduction to,
the DDC is followed by subject analysis and
locating class numbers, chapters covering use
of the tables and subdivisions therein, multiple
synthesis, and using the relative index. In the
appendix, a number of academically-interesting
questions are identifed and answered.
CONTENTS
A brief history of the Dewey Decimal Classi¢cation;
Governance and revision of the DDC; Introduction to the text
in four volumes; Basic plan and structure; Subject analysis
and locating class numbers; Tables and rules for precedence
of classes; Number-building; Use of Table 1: standard
subdivisions; Use of Table 2: geographical areas, historical
periods and persons; Use of Table 3: subdivisions for the
arts, individual literatures and for literary forms; Use of
Table 4 and Table 6: subdivisions of individual languages and
their language families; Use of Table 5: ethnic and national
groups; Multiple synthesis; Using the relative index.
328 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 738 5 E-ISBN: 978 1 78063 404 3
NEW
Demystifying the Institutional
Repository for Success
Marianne Buehler, University of Nevada, Las
Vegas, USA
Chandos Information Professional Series
Institutional repositories remain key to data
storage on campus, fulflling the academic
needs of various stakeholders. Demystifying the
Institutional Repository for Success is a practical
guide to creating and sustaining an institutional
repository through marketing, partnering,
and understanding the academic needs of all
stakeholders on campus.
CONTENTS
Traditional scholarly communication and open access
publishing: Why the change? Academic shift towards open
access; The successful institutional repository: What it looks
like; Institutional repository collaborations and building
campus relationships; Building internal and external campus
institutional repository relationships; Institutional repository
impact and value proposition; Looking ahead to open access
opportunities.
200 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 673 9 E-ISBN: 978 1 78063 321 3
NEW NEW NEW
Archives, cataloguing and classifcation
62
The Metadata
Manual
A practical workbook
Rebecca Lubas, Amy Jackson,
University of New Mexico and
Ingrid Schneider, New Mexico
State University, USA
Chandos Information Professional Series
With limited time and funding for training in
metadata creation for digital collections, there
are often many questions about metadata
without a reliable, direct source for answers.
The Metadata Manual provides such a resource,
answering basic metadata questions that may
appear, and exploring metadata from a beginner’s
perspective. This title covers metadata basics,
XML basics, Dublin Core, VRA Core, and CDWA
schemes and provides exercise in the creation of
metadata. Finally, the book gives an overview of
metadata, including mapping and sharing.
CONTENTS
Introduction to metadata; XML basics; Using Dublin Core;
Using Encoded Archival Description (EAD); Using Categories
for the Description of Works of Art (CDWA) and CDWA Lite;
Using VRA Core 4.0; The big picture.
240 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 729 3 E-ISBN: 978 1 78063 395 4
NEW
New Content in Digital
Repositories
The changing research landscape
Natasha Simons and Joanna Richardson,
Griffth University, Australia
Chandos Information Professional Series
Universities are under pressure to make their
research output more accessible, both from
government funding and policy guidelines.
Academic libraries have traditionally played
an important role by exposing research output
through a predominantly institution-based digital
repository, with a focus on storing published
works. New publishing paradigms are emerging
today, with a focus on research data, huge
volumes of which are being generated globally.
Repositories are the natural home for managing,
storing and describing institutional research data.
New Content in Digital Repositories explores the
new types of content being stored in institutional
repositories with a focus on research data,
creative works, and the interesting challenges
they pose in areas such as metadata, persistent
identifers, and software and exchange protocols.
CONTENTS
Repository software; Metadata; Exchange protocols;
Research data; Persistent identifers; Solving name
ambiguity; Reporting tools and applications; Conclusion.
252 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 743 9 E-ISBN: 978 1 78063 409 8
Information Literacy
and Cultural
Heritage
Developing a model for
lifelong learning
Kim Baker, University of
Cape Town, South Africa
Chandos Information Professional Series
There is a complex and contested terrain
of cultural heritage in the library context.
Information Literacy and Cultural Heritage
explores cultural heritage from museums,
archives and libraries perspectives, highlighting
the role of memory and contested history in
the collection, description and presentation
of cultural heritage. The book argues that the
convergence of libraries, archives and museums
in digital preservation should be extended to
include the development of combined lifelong
learning programmes, teaching both information
literacy skills and awareness of cultural heritage.
CONTENTS
Exploring cultural heritage in the context of museums,
archives and libraries; Cultural heritage within digital
information contexts; Overview of information literacy
models in the library context; Critical thinking and lifelong
learning; Information literacy and cultural heritage: A
proposed generic model for lifelong learning; Guidelines
for adapting the generic Information Literacy and Cultural
Heritage Model for Lifelong Learning to local contexts;
Conclusion: Summary observations and a way forward.
226 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 720 0 E-ISBN: 978 1 78063 386 2
Indexing
From thesauri to the
Semantic Web
Piet de Keyser, Katholieke
Hogeschool Leuven, Belgium
Chandos Information
Professional Series
Old techniques in indexing, such as thesauri,
can form the foundation of the most recent
techniques. Examples include automatic indexing,
ontologies and topic maps. Indexing describes the
various traditional and new indexing techniques,
providing information professionals and students
of library and information sciences with a broad
and comprehensible introduction to indexing.
CONTENTS
Introduction to subject headings and thesauri; Automatic
indexing versus manual indexing; Techniques applied in
automatic indexing of text material; Automatic indexing of
images; The black art of indexing moving images; Automatic
indexing of music; Taxonomies and ontologies; Metadata
formats and indexing; Tagging; Topic Maps; Indexing the
web; The Semantic Web.
272 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 292 2 E-ISBN: 978 1 78063 341 1
Archives and
Societal Provenance
Australian essays
Michael Piggott, Independent
archives scholar, Australia
Chandos Information
Professional Series
Records and archival arrangements in Australia
are globally relevant because Australia’s
indigenous people represent the oldest living
culture in the world, and because modern
Australia is an ex-colonial society now heavily
multicultural in outlook. Archives and Societal
Provenance explores this distinctiveness using
the theoretical concept of societal provenance
as propounded by Canadian archival scholars
led by Dr Tom Nesmith. The book’s seventeen
essays blend new writing and re-workings and
combinations of earlier work and comprise
the frst text to present a societal provenance
perspective to a national setting.
CONTENTS
Introduction: Societal provenance. Part 1 History: Themes
in Australian recordkeeping, 1788–2010; Schellenberg in
Australia: Meaning and precedent; Archives: An indispensable
resource for Australian historians? The fle on H. Part 2
Institutions: Libraries and archives: From subordination to
partnership; Making sense of prime ministerial libraries; War,
sacred archiving and C.E.W. Bean. Part 3 Formation: Saving
the statistics, destroying the census; Documenting Australian
business: Invisible hand or centrally planned? Appraisal
‘frsts’ in twenty-frst-century Australia. Part 4 Debates:
Two cheers for the records continuum; Recordkeeping and
recordari: Listening to Percy Grainger; Alchemist magpies?
Collecting archivists and their critics; The poverty of
Australia’s recordkeeping history; Acknowledging Indigenous
recordkeeping.
358 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 712 5 E-ISBN: 978 1 78063 378 7
Libraries and Archives
A comparative study
Tomas Lidman, Consultant, Sweden
Chandos Information Professional Series
Libraries and Archives analyses the facts and
arguments behind an increasing debate as to
what extent libraries and archives are fulflling
the same missions. Despite the fact that they
have different legal statuses, legal frameworks,
and the work-fow looks very different, some
politicians and bureaucrats think that there is
much to gain if the two institutions work closely
together or even merge. In order to understand
the present situation it is important to have
an understanding of the role of libraries and
archives and their shared history. Therefore the
development up to the present day is analysed
in the frst chapters of the book. The book
stimulates debate and brings forth valuable facts
about the topic.
CONTENTS
Pre-historic times; National libraries and archives from
early modern times to 1900; Twentieth-century libraries;
Twentieth-century archives; What’s in store?
140 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 642 5 E-ISBN: 978 1 78063 312 1
NEW NEW
Archives, cataloguing and classifcation
63
Records Management
for Museums and
Galleries
An introduction
Charlotte Brunskill, Paul
Mellon Centre for Studies in
British Art and Sarah Demb,
Museum of London, UK
Chandos Information Professional Series
‘This book will doubtless prove to be a useful guide
for those responsible for records management in the
museum and gallery sector.’
Australian Library Journal
Records Management for Museums and Galleries
introduces the reader to the institutional
cultures, functions and records specifc to
museums, and to issues of particular bearing
on museum records, including the legislative
environments created by the Freedom of
Information and Data Protection Acts. Footnotes,
case study sidebars and a resource guide the
reader to a range of additional information and
assistance.
CONTENTS
The history of record keeping in the UK museum and gallery
sector; Records management basics; Making a business
case for records management; Legislation and records
management requirements; The records survey; Strategy
and action planning; Developing a fle plan, retention
schedule and records management programme; Resources;
Appendices: Policies, forms and checklists.
278 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 637 1 E-ISBN: 978 1 78063 291 9
Engaging Students
with Archival and
Digital Resources
Justine Cotton and David
Sharron, Brock University,
Canada
Chandos Information
Professional Series
‘This book flls a very important need for any University
or College archive.’
Managing Information
Aimed at professional librarians and archivists,
this book explores connecting students and
faculty with the archival and digital collections
of the university’s library and archives. Academic
research has been forever changed by the
digitization of books, journals, and archival
collections. This book provides librarians and
archivists with the tools to develop a robust
workshop program aimed at connecting students
with archival and digital collections.
CONTENTS
Building the foundation: Connections between archivists
and library staff; Faculty outreach; Introducing students to
library and archival resources; Resources; Delivering the
workshops; Developing relevant assignments; Assessment and
ongoing learning.
146 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 568 8 E-ISBN: 978 1 78063 257 5
Records Management and
Knowledge Mobilisation
A handbook for regulation, innovation and
transformation
Stephen Harries, Critical Information, UK
Chandos Information Professional Series
The public sector environment is now changing
rapidly, with more emphasis on effciency,
fexibility and innovation, devolving control,
loosening regulation and cutting budgets.
By linking practical ideas about the use and
management of knowledge, the author draws
on insights from the study of policy-making and
programme delivery to show how managing the
relationship between records and knowledge, and
their creation and use, can make an important
contribution to public sector innovation in itself.
CONTENTS
Managing records and growing knowledge: An interactive
strategy. Part 1 Principles: The changing role of government:
Transformation; Concepts, codes and meanings: Bridging
knowledge and records; Records, knowledge and action:
An interacting design model; Regulation and institutions:
Rules, roles and frames; Innovation and change: Ideas,
networks and communities. Part 2 Practices: Bridging policy
and delivery with knowledge: The case for intervention;
Achieving added value: Effciency, effectiveness and public
value; Planning a knowledge-based intervention: Strategy,
tools, analysis; Fomenting knowledge development;
Reframing records management: Towards knowledge
governance.
290 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 653 1 E-ISBN: 978 1 78063 286 5
Ontologies, Taxonomies and
Thesauri in Systems Science and
Systematics
Emilia Currás, Universidad Académica, Spain
Chandos Information Professional Series
CONTENTS
From classifcations to ontologies, considering them as
classifcation methods; Taxonomy and thesauri also as
knowledge; Classifcation systems; Thesauri studied under
the thesaurus theory; Thesauri in (Cladist) systematics.
It is the frst time that systematics is applied to thesauri,
considering them as classifcation system; Thesauri in
systems theory. There are very few LIS professionals applying
it to thesauri, ontologies and taxonomy; Author register;
Subject index.
162 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 612 8 E-ISBN: 978 1 78063 175 2
Abstracts and Abstracting
A genre and set of skills for the twenty-
frst century
Tibor Koltay, Szent István University, Hungary
Chandos Information Professional Series
CONTENTS
Defnitions; The characteristics of the abstract; What does
an abstractor have to know? The practice of abstracting:
structure, processes and language; The practice of
abstracting: examples; Beyond language and style; Conclusion.
236 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 517 6 E-ISBN: 978 1 78063 032 8
Cataloguing Outside the Box
A practical guide to cataloguing special
collections materials
Patricia Falk and Stefanie Hunker, Bowling
Green State University, USA
Chandos Information Professional Series
‘The authors have produced a practical guide to the
variables and complexities of cataloguing materials held
in unique special collections formats and supply a useful
tool to aid current practice and inform future training.’
Library Review
CONTENTS
Self-published music scores and recordings; Popular music
compact discs; Fanzines; Comics and graphic novels; Special
periodicals; Popular fction; Movie, television, and radio
scripts; Press kits; Authority work; Conclusion.
260 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 553 4 E-ISBN: 978 1 78063 026 7
Finding the Concept, Not Just
the Word
A librarian’s guide to ontologies and
semantics
Brandy King, Children’s Hospital Boston and
Kathy Reinold, Tessella, Inc., USA
Chandos Information Professional Series
224 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 318 9 E-ISBN: 978 1 78063 172 1
hardback
ISBN: 978 1 84334 319 6
Organising Knowledge in a Global
Society
Principles and practice in libraries and
information centres
Philip Hider, Charles Sturt University, Australia
and Ross Harvey
Topics in Australasian Library and Information
Studies No. 29
388 pages 250 x 174mm (7 x 10) paperback 2008
ISBN: 978 1 876938 67 3 E-ISBN: 978 1 78063 411 1
Metadata for Digital Resources
Implementation, systems design and
interoperability
Muriel Foulonneau and Jenn Riley, Indiana
University, USA
Chandos Information Professional Series
220 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 301 1 E-ISBN: 978 1 78063 125 7
hardback
ISBN: 978 1 84334 302 8
Archives, cataloguing and classifcation
64
Guide to MARC 21 for Cataloging
Books and Serials
Asoknath Mukhopadhyay, formerly the
Librarian at IIMC Kolkota, India
490 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 407 0 E-ISBN: 978 1 78063 117 2
Institutional Repositories
Content and culture in an open access
environment
Catherine Jones, Rutherford Appleton
Laboratory, UK
Chandos Information Professional Series
224 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 307 3 E-ISBN: 978 1 78063 111 0
hardback
ISBN: 978 1 84334 308 0
E-Journal Invasion
A cataloguer’s guide to survival
Helen Heinrich, California State University,
USA
Chandos Information Professional Series
260 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 144 4 E-ISBN: 978 1 78063 110 3
hardback
ISBN: 978 1 84334 193 2
Archives
Recordkeeping in society
Sue McKemmish, Michael Piggott, Barbara
Reed and Frank Upward
Topics in Australasian Library and Information
Studies No. 24
368 pages 250 x 174mm (7 x 10) paperback 2005
ISBN: 978 1 876938 84 0 E-ISBN: 978 1 78063 416 6
Acquisitions Go Global
An introduction to library collection
management in the 21st century
Jim Agee, University of Northern Colorado,
USA
Chandos Information Professional Series
152 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 326 4 E-ISBN: 978 1 78063 104 2
hardback
ISBN: 978 1 84334 327 1
Record Keeping in a Hybrid
Environment
Managing the creation, use, preservation
and disposal of unpublished information
objects in context
Edited by Alistair Tough and Michael Moss,
Glasgow University, UK
Chandos Information Professional Series
300 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 142 0 E-ISBN: 978 1 78063 097 7
hardback
ISBN: 978 1 84334 186 4
Managing Archives
Foundations, principles and practice
Caroline Williams, Liverpool University Centre
for Archive Studies (LUCAS), UK
Chandos Information Professional Series
‘…a worthwhile addition to the student bookshelf and a
book which could be given to non-professional staff with
the injunction to read it.’
Business Archives: Principles and Practice
264 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 112 3 E-ISBN: 978 1 78063 089 2
hardback
ISBN: 978 1 84334 113 0
Descriptive and Subject
Cataloguing
A workbook
Jaya Raju, Durban Institute of Technology and
Reggie Raju, University of Kwa-Zulu Natal,
South Africa
Chandos Information Professional Series
144 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 126 0 E-ISBN: 978 1 78063 088 5
hardback
ISBN: 978 1 84334 127 7
Building a Successful Archival
Programme
A practical approach
Marisol Ramos, University of California and
Alma Ortega, University of San Diego, USA
Chandos Information Professional Series
200 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 162 8 E-ISBN: 978 1 78063 092 2
hardback
ISBN: 978 1 84334 175 8
The Institutional
Repository
Richard Jones, Edinburgh
University Library, Theo
Andrew, Edinburgh Research
Archive and John MacColl,
University of Edinburgh, UK
Chandos Information
Professional Series
268 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 138 3 E-ISBN: 978 1 78063 083 0
hardback
ISBN: 978 1 84334 183 3
Classifcation in
Theory and Practice
Susan Batley, London
Metropolitan University, UK
Chandos Information
Professional Series
196 pages 234 x 156mm (6 x 9)
paperback 2005
ISBN: 978 1 84334 083 6
E-ISBN: 978 1 78063 074 8
hardback
ISBN: 978 1 84334 094 2
Cataloguing Without
Tears
Managing knowledge in
the information society
Jane Read, The Higher
Education Academy, UK
Chandos Information
Professional Series
258 pages 234 x 156mm (6 x 9)
paperback 2003
ISBN: 978 1 84334 043 0 E-ISBN: 978 1 78063 063 2
hardback
ISBN: 978 1 84334 044 7
Disaster Recovery for Archives,
Libraries and Records
Management Systems in Australia
and New Zealand
Judith Doig
Topics in Australasian Library and Information
Studies No. 12
160 pages 216 x 152mm (6 x 8 1/2) paperback 1997
ISBN: 978 0949060 35 8 E-ISBN: 978 1 78063 424 1
Archives, cataloguing and classifcation
65
INFORMATION ARCHITECTURE
AND KNOWLEDGE MANAGEMENT
Knowledge Audits and
Knowledge Mapping
A practical guide for knowledge managers
Patrick Lambe, Straits Knowledge, Singapore
Chandos Information Professional Series
This book lays out for the frst time in a clear
and practical manner the different forms and
purposes of knowledge audits, and explains
how different kinds of knowledge maps can
support their exploitation. While this core
activity has very little documented guidance,
it is inconsistently applied and is currently
imperfectly understood, this book will support
the development of a knowledge management
strategy, create momentum for change, and
instil a culture of knowledge asset stewardship at
every operational level.
CONTENTS
Where do knowledge audits come from and why are they
important? What are we auditing? Different forms of
knowledge; The different forms and purposes of knowledge
audits; Basic tools and techniques in knowledge audits; The
value of a participatory approach; Knowledge mapping, and
advanced techniques for knowledge audits; Case scenarios:
fve knowledge audits and their outcomes; Getting started
in knowledge audits; Planning your approach, involving
stakeholders and selecting your tools; Conducting the
knowledge audit, dealing with perceptions, building and
maintaining energy and purpose; Exploiting the knowledge
audit; Knowledge audits as an infuence for change;
Embedding a culture of knowledge stewardship.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 652 4 E-ISBN: 978 1 78063 351 0
NEW
Service Science and the
Information Professional
Yvonne de Grandbois, Geneva School of
Management, Switzerland
Chandos Information Professional Series
Service science is a new trans-disciplinary feld
that touches on subjects such as computer
science, engineering, management, business,
and the social and cognitive sciences. This book
demonstrates to information professionals in all
sectors that this new discipline exists and why
it is relevant to them. It has emerged as we
transition to a service and information-based
economy, and libraries will deal with both
information and services.
CONTENTS
Service, systems and science; The shift to a knowledge
economy; Synergies between service science and the
information sector; Service science for a smarter planet;
Interview with Jim Spohrer.
200 pages 234 x 156mm (6 x 9) paperback Q1 2014
ISBN: 978 1 84334 649 4 E-ISBN: 978 1 78063 313 8

A Librarian’s Guide to Graphs,
Data and the Semantic Web
James Powell, Los Alamos National
Laboratory, USA
Chandos Information Professional Series
Graphs are about connections, and are an
important part of our connected and data-driven
world. A Librarian’s Guide to Graphs, Data and
the Semantic Web is geared toward library and
information science professionals, including
librarians, software developers and information
systems architects who want to understand the
fundamentals of graph theory, how it is used to
represent and explore data, and how it relates
to the semantic web. This title provides a frm
grounding in the feld at a level suitable for a
broad audience, with an emphasis on open source
solutions and what problems these tools solve
at a conceptual level, with minimal emphasis on
algorithms or mathematics.
CONTENTS
Graphs in theory; Science of networks; Networks in biology
and bioinformatics; Networks in life sciences; Networks in
economics; Networks in chemistry and physics; Networks in
social Sciences; Library networks: Co-authorship and citation
graphs; Dynamical networks: The next frontier; Graph tools:
Rendering topologies; Graph analysis libraries; Network
solutions to information problems; Semantic graphs and the
semantic web.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 753 8 E-ISBN: 978 1 78063 434 0
NEW
Knowledge Management in
Higher Education
A practical approach
Sebastian Diaz, West Virginia University and
Phillip Ice, American Public University System
(APUS), USA
Chandos Information Professional Series
Technological developments are fundamentally
changing how we gather, analyze, and
disseminate data. As academic institutions shift
from authority-based to data-driven decision
making, they need to use the sound knowledge
management principles that are revolutionising
the private sector. Doing so will make them more
competitive. Knowledge Management in Higher
Education provides higher education professionals
with a new paradigm for conducting assessment
and program evaluation by exploiting technology
effectively.
CONTENTS
The evolution of program evaluation and decision making;
Knowledge Management: Changing paradigms for program
evaluation; Case studies of Knowledge Management
implementation in higher education.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 721 7 E-ISBN: 978 1 78063 387 9

Concepts and Advances
in Information Knowledge
Management
Studies from developing and emerging
economies
Edited by Kelvin Joseph Bwalya, University
of Botswana, Botswana and University of
Johannesburg, South Africa, Nathan Mwakoshi
Mnjama and Peter Mazebe II Mothataesi
Sebina, University of Botswana, Botswana
Chandos Information Professional Series
Effective information and knowledge resource
management is a driver of competiveness. Many
developing countries have put mechanisms in
place that seek to match knowledge-based
economies, where information has become
the fuel for responsiveness, innovation,
and competition. Concepts and Advances in
Information Knowledge Management brings
out emerging and current discussion from the
sub-felds of information management in this
environment. This title consists of sections on key
aspects of information knowledge management
and addresses knowledge management, library
studies, archives and records management, and
information systems.
CONTENTS
Knowledge management; Library studies; Archives, records
management; Information systems.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 754 5 E-ISBN: 978 1 78063 435 7
NEW
Multimedia Information Retrieval
Theory and techniques
Roberto Raieli, Roma Tre University Art
Library, Italy
Chandos Information Professional Series
Multimedia Information Retrieval (MMIR) is an
organic system made up of Text Retrieval (TR);
Visual Retrieval (VR); Video Retrieval (VDR);
and Audio Retrieval (AR) systems. So that each
type of digital document may be analysed
and searched by the elements of language
appropriate to its nature, search criteria must
be extended. This novel content-based concept
of information handling needs to be integrated
with more traditional semantics. Multimedia
Information Retrieval focuses on the tools of
processing and searching applicable to the
content-based management of new multimedia
documents.
CONTENTS
Part 1 Theoretical and methodological innovations: A cultural
and theoretical context for MIR theory; Scientifc principles of
MIR; Processing and indexing of digital multimedia documents;
MIR’s methodology in the context of LIS; Defnition of
MIR methodology. Part 2 Management developments and
applications: The current status of MIR systems; Examples
of the functions of the MIR system; MIR techniques and
technologies; The integration of MIR modalities.
376 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 722 4 E-ISBN: 978 1 78063 388 6

NEW NEW
NEW
Information architecture and knowledge management
66
Trends, Discovery,
and People in the
Digital Age
Edited by David Baker and
Wendy Evans, University of St
Mark & St John, UK
Chandos Digital Information
Review No. 1
Trends, Discovery, and People in the Digital Age,
summarises and presents key themes, advances
and trends in all aspects of digital information
today, exploring the impact of developing
technologies on the information world. This book
emphasises important contemporary topics and
future developments from a global perspective.
CONTENTS
The future of digital information provision; The usability
of digital information environments: Planning, design and
assessment; The history of Enquire: The story of UK public
libraries on the Web; Children of the cloud; Surviving or
thriving? Building an information landscape; The effect the
changing digital landscape is having on the dissemination
of e-books and e-journals in a world dominated by Google;
Resource discovery; Using the Mirrorworld to plan and
build better futures for our citizens; Beyond the Google
generation: Towards community-specifc usage patterns of
scientifc information; What we leave behind: The future
of data curation; The digital curation tool kit: Strategies
for adding value to work-related social systems; The JISC
Business and Community Engagement Programme; Skills
Portal: A study skills and information literacy portal created
with Open Educational Resources; Free at last; Flexible and
agile university library and information services: Skills and
management methodologies; Flexible and agile university
library and information services: Skills and management
methodologies; The future of academic libraries in the
digital age; Roadblocks, potholes and obstructions on the
path to new library futures.
332 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 723 1 E-ISBN: 978 1 78063 389 3
Data Clean-up and Management
A practical guide for librarians
Margaret Hogarth and Kenneth Furuta,
University of California, USA
Chandos Information Professional Series
This book discusses data in the library and
its characteristics, common problems with
the data, and some methods to clean up
frequently-occurring data problems using readily-
available applications. The authors highlight
the importance and methods of data analysis
and presentation, and offer guidelines and
recommendations for a data quality policy. The
book gives step-by-step how-to directions for
common ‘dirty data issues’.
CONTENTS
Introduction (why this book is needed); Commonalities;
Defning data; Types of data issues; Microsoft Excel
techniques; Data clean-up in Excel; Excel: combining data;
Additional tools; Access techniques; Access forms; Access
reports; Access queries; Data clean-up in Access; Access
– combining data; Strategies for missing data; Qualitative
data; ROI; Data collection and analysis; Data quality policy;
Next steps.
578 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 672 2 E-ISBN: 978 1 78063 347 3
Personal Knowledge
Capital
The inner and outer path
of knowledge creation in a
web world
Janette Young, Consultant
and Facilitator, UK
Chandos Information
Professional Series
Intangible value leads to new insights and ideas,
and higher levels of creativity and innovative
thinking. Personal knowledge capital focuses
on the knowledge worker, knowledge creation,
and third generation knowledge management.
A focus on the ‘inner and outer’ aspects of
personal knowledge capital creates a balanced
approach in order to produce creative solutions.
As such this forms part of a synthesis of mind
versus body thinking in relation to knowledge
creation theory within knowledge management.
This title is divided into two sections: the inner
and outer path. The inner path focuses on tacit
knowledge in knowledge creation, and highlights
the importance of inner value, resulting in
a model for personal knowledge awareness.
The outer path explores how to effectively
communicate and exploit knowledge in a modern
business world, both online and offine. This
section focuses on valuing intangibles including
social capital, relationships and trust, exploring
community, conversation, infrastructure and
ecologies for a web world. You can manage
your own assets through your communities and
networks, exploiting the latest technologies
around you.
CONTENTS
Introduction to personal knowledge capital. Part 1 The inner
path of knowledge creation: Exploring knowledge creation
and tacit knowledge; Tuning-in: knowingness for inner
personal knowledge capital; Mastering self and behaviour;
Ka, the knowledge awareness model for knowledge creation.
Part 2 The outer path of personal knowledge capital in
a web environment; Personal knowledge and network
building; Personal knowledge and network building; The
magic box; Community and culture; Mobilising and designing
the web infrastructure for twenty-frst-century living; The
application and exploration of knowledge creation theory;
The Knowledge Cube: A model for knowledge creation in the
web environment.
210 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 700 2 E-ISBN: 978 1 78063 366 4
Knowledge, Information and the
Business Process
Revolutionary thinking or common sense?
Liz Taylor, Highlands and Islands Enterprise, UK
CONTENTS
Intellectual capital and associated defnitions; Human
capital; Systems capital; The process jigsaw; Applying
the framework to the process; Managing expectations;
Maximising potential.
172 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 104 8 E-ISBN: 978 1 78063 195 0
hardback
ISBN: 978 1 84334 105 5
Managing
Intellectual Capital
in Libraries
Beyond the balance sheet
Petros Kostagiolas, Ionian
University, Greece
Chandos Information
Professional Series
Aimed at library practitioners and academics
of all levels, Managing Intellectual Capital
in Libraries explores the exciting area of
intellectual capital management in libraries.
The book provides guidelines, methods and
techniques for managing intellectual capital in a
library environment. Analysis is accompanied by
examples and case studies for intellectual capital
utilization in libraries. New knowledge and
skills are a prerequisite for library management
practitioners and researchers in order to fully
realize intellectual capital.
CONTENTS
Libraries in the knowledge economy: Introducing intellectual
capital concepts; Libraries’ Worlds of Production and
intellectual capital utilization; Identifying and categorizing
intellectual capital in libraries; Measuring libraries’
intellectual capital; Financial valuation and reporting of
intellectual capital in libraries; Survival analysis for libraries’
intellectual capital resources; Putting it all together:
Summary and fnal thoughts for further research.
240 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 678 4 E-ISBN: 978 1 78063 315 2
Technology and Knowledge Flow
The power of networks
Edited by Guglielmo Trentin, CNR – Institute
for Educational Technology, Italy
Chandos Information Professional Series
This book outlines how network technology can
support, foster and enhance the Knowledge
Management, Sharing and Development (KMSD)
processes in professional environments through
the activation of both formal and informal
knowledge fows. Understanding how ICT can be
made available to such fows in the knowledge
society is a factor that cannot be disregarded
and is confrmed by the increasing interest of
companies in new forms of software-mediated
social interaction. The latter factor is in relation
both to the possibility of accelerating internal
communication and problem solving processes,
and/or in relation to dynamics of endogenous
knowledge growth of human resources.
CONTENTS
Leveraging mobile network technologies to accelerate
tacit knowledge fows across organisations and distances;
Supporting knowledge fow in web-based environments
by means of narrative; What are virtual walls to fow of
knowledge in teamwork discussions? Knowledge fows and
graphic knowledge representations; Graphic knowledge
representation as a tool for fostering knowledge fow
in informal learning processes; Conclusive thought on
communication fow, knowledge fow and informal learning.
196 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 646 3 E-ISBN: 978 1 78063 267 4
NEW
Information architecture and knowledge management
67
Knowledge
Management for
Sales and Marketing
A practitioner’s guide
Tom Young and Nick Milton,
Knoco Ltd, UK
‘Offers a straightforward and easy-to-grasp overview of
a complex subject.’
Managing Information
While this book is primarily aimed at those who
are involved in Knowledge Management (KM)
or have recently been appointed to deliver
KM in sales and marketing environments, it is
also highly relevant to those engaged in the
management or delivery of sales and marketing
activities. The book presents models to assist
the reader to understand how knowledge
can be applied and reused within sales and
marketing processes, leading to an enhanced
win rate. Topics covered provide managers and
practitioners with the necessary principles,
approaches and tools to be able to design their
approach from scratch or to be able to compare
their existing practices against world class
examples.
CONTENTS
Principles of knowledge management; The sales and
marketing context; Knowledge management processes in
sales, bidding and marketing; Communities in sales and
marketing; Technology; Knowledge management roles;
Culture and governance; Case study from British Telecom:
Supporting a distributed sales force; Case study from Mars,
Inc.: Knowledge management in sales and marketing; Case
study from Ordnance Survey: Social networking and the
transfer of knowledge within supply chain management;
Setting up a knowledge management framework for sales,
marketing and bidding.
196 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 604 3 E-ISBN: 978 1 78063 264 3
Special Libraries as Knowledge
Management Centres
Eva Semertzaki, Bank of Greece
Chandos Information Professional Series
‘If your library is not yet a knowledge centre it is an
essential purchase.’
Managing Information
This book focuses on the role of special libraries
as knowledge management centres in their
organisations. It describes the work of a special
library and draws on the characteristics that
make the nucleus of collecting and organising
knowledge which is used for the beneft of the
institution. By acquiring and sharing knowledge,
staff will enhance the intellectual capital of the
institution.
CONTENTS
Special libraries; Knowledge management; Components
of a knowledge management system at a special library;
Implementation of a knowledge management centre at a
special library; Lessons learned, evaluation, marketing, and
the way forward: Case studies.
336 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 613 5 E-ISBN: 978 1 78063 266 7
Organisational Culture for
Information Managers
Gillian Oliver, Victoria University of
Wellington, New Zealand
Chandos Information Professional Series
‘…informative and well-reasoned and is highly
recommended.’
The Australian Library Journal
In today’s digital environment the workplace is
characterised by individuals creating information
perhaps independently of formal systems, or
establishing new systems without knowledge
of information management requirements.
This book explains and explores the concept of
organisational culture, specifcally within the
domain of information management. It draws on
the author’s wide-ranging practical experience in
different workplaces and uses research fndings
from cross-cultural studies of information
management.
CONTENTS
The signifcance of organisational culture; National culture;
The structural environment; Occupational culture; Corporate
culture; Assessing information culture; Scenarios.
192 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 650 0 E-ISBN: 978 1 78063 275 9
The Future of Post-Human
Knowledge
A preface to a new theory of methodology
and ontology
Peter Baofu, Consultant
Chandos Information Professional Series
CONTENTS
Introduction: The problem of knowledge; Knowledge
and the mind; Knowledge and nature; Knowledge and
culture; Knowledge and society; Conclusion: The future of
knowledge.
294 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 539 8 E-ISBN: 978 1 78063 141 7
hardback
ISBN: 978 1 84334 540 4
The Future of Information
Architecture
Peter Baofu, Consultant
CONTENTS
Introduction: The role of information architecture;
Information architecture and taxonomy: Information
architecture and network; Conclusion: The future of
information architecture.
304 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 470 4 E-ISBN: 978 1 78063 128 8
hardback
ISBN: 978 1 84334 471 1
Knowledge Management
Systems Implementation: Lessons from
the silicon valley
Hind Benbya, GSCM-Montpellier Business
School, France
CONTENTS
Part 1 KMS essentials: Why knowledge management systems?
KMS foundations and taxonomy. Part 2 KMS audit: KMS
diagnosis and strategy selection; Selecting a knowledge
management solution: Lessons from Intel. Part 3 KMS
implementation: Structuring knowledge in KMS: Lessons
from Cisco; Defning KMS incentives and motivation schemes:
Lessons from HP. Part 4 KMS performance assessment:
Why KMS performance assessment? Lessons from WSGR;
KM measurement in evolutionary contexts: Lessons learned
from IBM Community Measures. Part 5 KMS maturity and
effectiveness management: KMS maturity management; KMS
effectiveness survey results.
318 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 266 3 E-ISBN: 978 1 78063 203 2
hardback
ISBN: 978 1 84334 267 0
Knowledge Management for
Services, Operations and
Manufacturing
Tom Young, Knoco Ltd, UK
208 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 324 0 E-ISBN: 978 1 78063 204 9
hardback
ISBN: 978 1 84334 325 7
Strategic Information
Management
A practitioner’s guide
Jela Webb, Consultant, UK
Chandos Information Professional Series
244 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 376 9 E-ISBN: 978 1 78063 135 6
hardback
ISBN: 978 1 84334 377 6
The Impact of Organisational
Culture on Knowledge
Management
Marina Du Plessis, Consultant, South Africa
180 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 295 3 E-ISBN: 978 1 78063 202 5
hardback
ISBN: 978 1 84334 296 0
Information architecture and knowledge management
68
Coping With Continuous Change
in the Business Environment
Knowledge management and knowledge
management technology
Antonie Botha, Consultant, Derrick Kourie and
Retha Snyman, University of Pretoria, South
Africa
Chandos Information Professional Series
272 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 355 4 E-ISBN: 978 1 78063 205 6
hardback
ISBN: 978 1 84334 356 1
Knowledge Management
Social, cultural and theoretical
perspectives
Edited by Ruth Rikowski, London South Bank
University and the University of Greenwich, UK
336 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 139 0 E-ISBN: 978 1 78063 198 1
hardback
ISBN: 978 1 84334 189 5
The Challenges of Knowledge
Sharing in Practice
A social approach
Gunilla Widen-Wulff, Åbo Akademi University,
Finland
Chandos Information Professional Series
232 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 284 7 E-ISBN: 978 1 78063 201 8
hardback
ISBN: 978 1 84334 285 4
Information Architecture for
Information Professionals
Susan Batley, London Metropolitan University,
UK
Chandos Information Professional Series
‘The pedagogical merit of the text is heightened by
examples, fgures, cases, lists of further readings, and
ideas for exercises.’
Information Research
236 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 232 8 E-ISBN: 978 1 78063 107 3
hardback
ISBN: 978 1 84334 233 5
Organising
Knowledge
Taxonomies, knowledge
and organisational
effectiveness
Patrick Lambe, Straits
Knowledge, Singapore
300 pages 234 x 156mm (6 x 9)
paperback 2007
ISBN: 978 1 84334 227 4 E-ISBN: 978 1 78063 200 1
hardback
ISBN: 978 1 84334 228 1
Emerging
Technologies for
Knowledge Resource
Management
M Pandian, Institute of
Mathematical Sciences and
C R Karisiddappa, Karnatak
University, India
Chandos Information Professional Series
208 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 370 7 E-ISBN: 978 1 78063 120 2
hardback
ISBN: 978 1 84334 371 4
Putting Content Online
A practical guide for libraries
Mark Jordan, Simon Fraser University, Canada
Chandos Information Professional Series
368 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 176 5 E-ISBN: 978 1 78063 098 4
hardback
ISBN: 978 1 84334 177 2
Scenarios and Information Design
A user-oriented practical guide
Mary Rice-Lively and Hsin-Liang Chen,
University of Texas at Austin, USA
Chandos Information Professional Series
192 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 061 4 E-ISBN: 978 1 78063 090 8
hardback
ISBN: 978 1 84334 062 1
Ten Steps to Maturity in
Knowledge Management
Lessons in economy
J. K. Suresh, Infosys Technologies Limited and
Kavi Mahesh, EasySoftech, India
Chandos Information Professional Series
248 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 130 7 E-ISBN: 978 1 78063 199 8
hardback
ISBN: 978 1 84334 165 9
Knowledge Management
For teams and projects
Nick Milton, Knoco Ltd, UK
168 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 114 7 E-ISBN: 978 1 78063 197 4
hardback
ISBN: 978 1 84334 115 4
Knowledge-Based Working
Intelligent operating for the knowledge
age
Steve Ellis, Consultant, UK
172 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 120 8 E-ISBN: 978 1 78063 194 3
hardback
ISBN: 978 1 84334 121 5
Knowledge Management
An integrative approach
Meliha Handzic and Albert Zhou, University of
New South Wales, Australia
172 pages 234 x 156mm (6 x 9) paperback 2005
ISBN: 978 1 84334 122 2 E-ISBN: 978 1 78063 196 7
hardback
ISBN: 978 1 84334 123 9
Knowledge Management
Cultivating knowledge professionals
Suliman Al-Hawamdeh, Oklahoma University,
USA
Chandos Information Professional Series
222 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 037 9 E-ISBN: 978 1 78063 193 6
hardback
ISBN: 978 1 84334 038 6
Information architecture and knowledge management
69
BUSINESS MANAGEMENT
Creating a
Competitive
Intelligence
Capability
Developing the intelligent
organisation
Deonie Botha, University of
Pretoria, South Africa
This book examines establishing a Competitive
Intelligence (CI) capability within organisations.
Many CI practitioners are confronted with the
reality of having to make the transition from
the ‘what’ to the ‘how’ and need guidelines
on establishing a CI capability. Creating a
Competitive Intelligence Capability provides
CI practitioners and students at all levels with
an overview of the challenges in terms of
establishing a CI capability as well as the best
practices in terms of addressing CI challenges
within an organisational context.
CONTENTS
Competitive intelligence: A theoretical discussion of the
concept of CI; Positioning the CI capability; Human resources
for the CI capability; Activities and functions of the CI
capability; Measuring the effectiveness of the CI capability;
Conclusion.
200 pages 234 x 156mm (6 x 9) paperback Q1 2015
ISBN: 978 1 84334 297 7 E-ISBN: 978 1 78063 354 1
When Tradition
Turns into
Innovation
How frms can create and
appropriate value through
tradition
Antonio Petruzzelli and Vito
Albino, Politecnico di Bari,
Italy
Starting from the increasing diffculties frms face
to create new value for customers and achieve
competitive advantage, this book proposes an
innovative strategy to sustain innovation at the
product level, based on the notion of tradition.
Specifcally, the authors argue that frms may
successfully innovate, exploiting the whole set
of competencies, knowledge, values and culture
that characterize a specifc frm, territory,
and/or age.
CONTENTS
Re-thinking innovation approach; The meaning of tradition; A
tradition-based innovation strategy; Case studies; Towards a
new perspective of innovation.
152 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 664 7 E-ISBN: 978 0 85709 017 1
Supplementary Protection
Certifcates (Patent Extensions)
Law and practice
Duncan Curley, Innovate Legal, UK
Supplementary Protection Certifcates (SPCs)
(patents extensions) for pharmaceutical and
veterinary products were introduced in Europe in
1993. In 1996, a similar regime was introduced
for agrochemical (crop protection) products.
SPCs extend the period of protection given
by a patent for a maximum of fve years after
the patent has expired. SPCs are of enormous
commercial signifcance to the pharmaceutical
and biotechnology industries, since they provide
additional monopoly protection at a time when
many products are reaching peak sales. This book
provides a practical, unifying and comprehensive
guide to the law as it now stands.
CONTENTS
Historical background: Patent term erosion and the need for
SPCs; The SPC regulation for pharmaceutical and veterinary
products; The scheme of the regulation in outline; The SPC
regulation for plant protection products; Scope of protection
of SPCs: What are covered, what are not covered; Applying
for SPCs: Administrative aspects; SPCs in practice: The
case law in detail; Analysing the raediatric regulation and
paediatric extensions.
200 pages 234 x 156mm (6 x 9) paperback 2014
ISBN: 978 1 84334 411 7 E-ISBN: 978 0 85709 216 8
Consumption and
Management
New discovery and
applications
Bingxin Wu, Shizhen Institute
of Biology, China
The author’s consumption theory has been
known as the new ideas, new theories and new
contribution to the reform and development in
China. In practice, the author has rich experience
of the Chinese state-owned large enterprise. The
frst part of the book discusses new descovery of
consumption and its signifcance, and the second
part looks at the application of the theoretical
fndings in real life.
CONTENTS
The academic status and theoretical constitution of
consumption; Classical theories of consumption; Consumption
and economic law; The macro-control system on the
consumption market; Consumption, the fundamental driving
force of economic development; Consumption, distribution
and taxation; The consumption chain; Consumption and
surplus value; Consumption and the progress of social
civilization; Thinking methods and consumption practice;
The law of thought and leadership management; Leadership
management art and method; National macro leadership
management; Enterprise leadership management; Marketing
leadership management; Family consumption and wealth
management; Enterprise leadership management under
China’s national conditions.
510 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 907568 07 7 E-ISBN: 978 1 908818 07 2
Eve on Top
Women’s experience of success in the
public sector
David Baker and Bernadette Casey, University
of St Mark & St John, UK
CONTENTS
Women at the top (or not): History, background, issues
and themes; Methodology: An explanation and a critique;
Characteristics of the women in the study; Exploring and
experiencing ‘success’; Career progression and planning;
Mentoring, role models and networking; Gender; Barriers and
obstacles; Barriers and obstacles; Sacrifces, gains, balances
and choices; Domestic considerations; Working harder?
Leadership and management styles; Advice to men; Advice to
women; Summary and conclusion.
284 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 495 7 E-ISBN: 978 1 78063 160 8
Online and Blended Business
Education for the 21st Century
Current research and future directions
J B Arbaugh, University of Wisconsin Oshkosh,
USA
Chandos Learning and Teaching Series No. 3
CONTENTS
Overview of online business and management education;
Multi-disciplinary and program-level research in online
business education; The ‘soft/non-life’ discipline:
Information systems research in online teaching and learning;
The ‘soft/life’ disciplines: management and marketing in
online business education; The ‘hard’ business disciplines:
Accounting, operations, economics, fnance and research in
online teaching and learning; Where should we go from here?
218 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 603 6 E-ISBN: 978 1 78063 161 5
Managing Global Business
Strategies
A twenty-frst-century perspective
John McManus, Don White, University of
Lincoln and Neil Botten, Westminster Business
School, UK
‘…a great, short introduction to the rules and aspects of
growing business globally.’
Learned Publishing
CONTENTS
The rapid change in international and global business; The
market and competitive forces that shape international
and global business; The socio-cultural forces that shape
international and global business; The forces that shape
strategic effectiveness in global markets; Emergent global
and international business strategies; Managing the strategic
process in a global and international business environment;
Case study: China, India and Russia – a strategic and market
perspective within the global software industry; Case study:
Evaluating the commercial aerospace industry of the BRIC
nations; Conclusion.
246 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 390 5 E-ISBN: 978 1 78063 157 8
hardback
ISBN: 978 1 84334 391 2
NEW
NEW
Business Management
70
Strategic Change
Management in
Public Sector
Organisations
David Baker, University of St
Mark & St John, UK
CONTENTS
Introducing change and strategic change management;
Structure and culture; Building blocks; Roles and
responsibilities, partners and players; Learning for
change; Strategy development; Route mapping for change:
Techniques and tools; Programme and project management;
Summary.
328 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 141 3 E-ISBN: 978 1 78063 158 5
hardback
ISBN: 978 1 84334 191 8
Fundamentals of International
Organizational Behaviour
Simon Dolan, ESADE Business School, Spain
and Tony Lingham, Case Western Reserve
University, USA
CONTENTS
What is organizational behaviour? Understanding individual
behaviour in organizations; Motivating people in a global
environment; Managing work groups and teams; Leadership
and executive coaching: The keys to success; Enhancing
effective communication in organizations; Managing power
and confict in the workplace; Understanding decision making
processes in the international arena; Managing stress and
enhancing well-being at work; Managing change and culture
reengineering: The ABC of managing by values; Managing
careers in global contexts; Managing diversity and cross
cultural issues; Emerging and contemporary themes in global
organizational behaviour.
366 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 467 4 E-ISBN: 978 1 78063 159 2
hardback
ISBN: 978 1 84334 468 1
Not available for distribution in the USA.
Corporate Literacy
Discovering the senses of the organisation
Anne Kauhanen-Simanainen, CIM
Communication & Information Management,
Finland
CONTENTS
Corporate Literacy: Why is it needed? Corporate Literacy in
practice; Information skills and roles; Managing and leading
Corporate Literacy; Corporate Literacy in different contexts;
Not seeking new lands, but seeing with new eyes.
184 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 261 8 E-ISBN: 978 1 78063 156 1
hardback
ISBN: 978 1 84334 280 9
R&D and Licensing
Building value through
intellectual assets
Kieran Comerford, Institute
for Industrial Research and
Standards, Ireland
‘...it should recommend itself to a wide readership in
all sorts of business involved in technology including
university researchers and those responsible for deriving
value from Intellectual Property.’
NewsXchange
CONTENTS
Successful innovation; Using technology to gain competitive
advantage; Technology acquisition; Idea generation;
Evaluation of new technologies and projects; Market-
led R&D project management; Intellectual property:
patents; Copyright, designs and trade marks; Assessing
competitors’ intellectual property; Building intellectual
assets; Contractual issues; Licensing and technology transfer;
Technology transfer negotiations; Commercial exploitation
issues.
240 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 236 6 E-ISBN: 978 1 78063 155 4
hardback
ISBN: 978 1 84334 237 3
Electronic Financial Services
Technology and management
Hakman A Wan, Open University of Hong Kong,
Hong Kong
CONTENTS
The new age of fnancial services; Information technology
and the Internet; E-banking: technology and design;
E-payment; E-insurance; E-stock trading; E-fundraising
and other services; Security management; Regulatory
compliance; Financial risk management.
472 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 132 1 E-ISBN: 978 1 78063 146 2
hardback
ISBN: 978 1 84334 190 1
Being the Best You Can Be
A guide on personal development for
managers
Ian Hunt, Training Solutions, UK
CONTENTS
Introduction; Organising yourself; Being positive about
yourself; Managing stress; Building a team; Getting things
done.
Published in association with the Institute of
Leadership and Management (ILM)
224 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 211 3 E-ISBN: 978 1 78063 151 6
hardback
ISBN: 978 1 84334 212 0
Body Language
and the First Line
Manager
Eunice Lawton
Published in association with
the Institute of Leadership and
Management (ILM)
88 pages 234 x 156mm (6 x 9)
paperback 2006
ISBN: 978 1 84334 215 1 E-ISBN: 978 1 78063 152 3
hardback
ISBN: 978 1 84334 216 8
Bullying and Sexual Harassment
A practical handbook
Tina Stephens and Jane Hallas, Equalta, UK
Published in association with the Institute of
Leadership and Management (ILM)
116 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 207 6 E-ISBN: 978 1 78063 149 3
hardback
ISBN: 978 1 84334 208 3
Growing People
Learning and developing from day to day
experience
Bob Thomson, University of Warwick, UK
‘Regardless of whether you are the manager or the
managed, new to mentoring and staff development,
or already reading it, Bob Thompson offers a thought
provoking book.’
Scottish Health Information Network
Published in association with the Institute of
Leadership and Management (ILM)
176 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 213 7 E-ISBN: 978 1 78063 154 7
hardback
ISBN: 978 1 84334 214 4
Intellectual Property
The lifeblood of your company
Mark Elmslie and Simon Portman, Hewitsons,
UK
164 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 135 2 E-ISBN: 978 1 78063 147 9
hardback
ISBN: 978 1 84334 181 9
Business management
71
Leadership Scaffolding
Judith Elliott, Elconsulting Cambridge Ltd, UK
CONTENTS
Quoting for the job (get your aim straight); Beginning the
scaffolding frame (information processes); The scaffolders
(off on the right foot); Climbing the scaffolding; Feedback
on the construction (monitor and review people’s progress);
Improving the structure (help people develop); Review the
structure.
Published in association with the Institute of
Leadership and Management (ILM)
176 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 205 2 E-ISBN: 978 1 78063 150 9
hardback
ISBN: 978 1 84334 206 9
Leading Empowerment
A practical guide to change
Mike Applegarth, Consultant, UK
CONTENTS
What is empowerment? The role of leadership in
empowerment; Exploring the need and the benefts; Enabling
individuals and teams; Implementing in the organization;
Monitoring the cultural change and dealing with feedback;
Case studies from public and private sectors.
160 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 143 7 E-ISBN: 978 1 78063 148 6
hardback
ISBN: 978 1 84334 202 1
Practical Leadership
Gordon MacKay, Scottish Water, UK
Published in association with the Institute of
Leadership and Management (ILM)
144 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 209 0 E-ISBN: 978 1 78063 153 0
hardback
ISBN: 978 1 84334 210 6
Intellectual Property Licences
and Technology Transfer
A practical guide to the new European
licensing regime
Duncan Curley, Innovatelegal, UK
‘…the work is lucid and helpful.’
World Competition
356 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 089 8 E-ISBN: 978 1 78063 145 5
hardback
ISBN: 978 1 84334 090 4
WEB TRENDS
Making Sense of Space
The design and experience of virtual
spaces as a tool for communication
Iryna Kuksa, Nottingham Trent University and
Mark Childs, Coventry University, UK
Chandos Information Professional Series
The use of Virtual Worlds (VWs) has increased
in the last decade. VWs are used for
communication, education, community building,
creative arts, and more. A good deal of research
has been conducted into learning and VWs, but
other areas remain ripe for investigation. Factors
from technological platforms to the nature and
conventions of the communities that use VWs
must be considered, in order to achieve the best
possible interaction between virtual spaces and
their users. Making Sense of Space focuses on the
background to these issues, describing a range of
case studies conducted by the authors. The book
investigates the innovative and creative ways
designers employ VWs for research, performance-
making, and audience engagement. Secondly,
it looks into how educators use these spaces to
support their teaching practice. Lastly, the book
examines the potential of VWs as new methods of
communication, and the ways they are changing
our perception of reality.
CONTENTS
Part 1 Remediating technology, translating experience,
immersing in spaces. Part 2 Virtual spaces: ‘work in
progress’-software, devices, and design principles; Art,
history and culture in digital spaces; Theatre in virtual day
and age. Part 3 Experiencing virtual spaces: Two models to
conceptualize space; Other spaces, and other ways of making
sense of them; First, second, third, and fourth places-making
extra sense of space; Virtual worlds in education. Part 4
Making sense of space-practitioner perspective: Moving
towards the alien ‘other’…; The future of spaces-physical or
virtual?
200 pages 234 x 156mm (6 x 9) paperback Q2 2014
ISBN: 978 1 84334 740 8 E-ISBN: 978 1 78063 406 7
Google and the
Digital Divide
The bias of online
knowledge
Elad Segev, Hebrew
University, Israel
Chandos Information
Professional Series
CONTENTS
Power, communication and the internet; The structure and
power of search engines; Google and the politics of online
searching; Users and uses of Google’s information; Mass
media channels and the world of Google News; Google’s
global mapping; Conclusion; Epilogue.
256 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 565 7 E-ISBN: 978 1 78063 178 3

Making Sense of the
Web
Towards machine-aided
knowledge evolution
Vit Novacek, Digital
Enterprise Research Institute
(DERI), Republic of Ireland
Chandos Publishing Social Media Series No. 11
Making Sense of the Web focuses on making
better use of the vast amount of knowledge
available on the world wide web, including
how the web can be used for machine-aided
discovery of new knowledge. The frst part of
the book reviews various historical approaches to
defning and studying knowledge and describing
how knowledge can be represented online.
The second part presents current approaches
to effcient exploitation of knowledge online,
and focuses on the Semantic Web, linked open
data and social network analysis. The third part
of the book introduces possible approaches to
semi-automated discovery of new knowledge
based on current web content, and introduces a
novel framework for machine-aided knowledge
evolution. The ffth part describes selected
application areas that may beneft from the
principles and technologies described. Extensive
practical examples and links to existing tools and
frameworks are provided to help practitioners
implement advanced web-based knowledge
discovery applications quickly.
CONTENTS
Part 1 Introduction; Background: Knowledge and its
actionable representation; Web as a global knowledge
base. Part 2 Making sense of the web: Semantic web and
linked open data; Social network analysis; Open issues and
possible solutions. Part 3 Towards machine-aided knowledge
evolution: From (semantic) web to knowledge web; Sparking
the knowledge evolution. Part 4 Selected application areas:
Knowledge discovery; Publishing and library science. Part 5
Conclusions: The status quo and future outlook.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 725 5 E-ISBN: 978 1 78063 391 6
The Google Generation
Are ICT innovations changing information
seeking behaviour?
Barrie Gunter, University of Leicester, Ian
Rowlands and David Nicholas, University
College London, UK
Chandos Information Professional Series
‘...it deserves a place at the centre of one of the key
contemporary debates of librarianship and pedagogy’
Journal of Librarianship and Information
Science
CONTENTS
Introduction; The rise of the information society; The
internet era; Google generation: what is the evidence?
Emergence of new forms of knowledge production, search
and acquisition; The emergence of digital scholarship; What
next?
220 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 557 2 E-ISBN: 978 1 78063 163 9
NEW
NEW
Web trends
72
Google Scholar and its
Competitors
Accessing scholarly resources on the web
Ingrid Hsieh-Yee, Catholic University of
America, USA
Chandos Information Professional Series
Google Scholar and its Competitors introduces
information seekers to web search tools that
provide access to scholarly resources. It begins
with a discussion of scholarly communication
trends and their effects on access to scholarly
resources in the digital environment. In this
context the book examines Google Scholar and its
competitors in terms of their databases, features,
functionality, and strengths and weaknesses. It
also explores the implications of Google Scholar
and its competitors for information seekers and
libraries.
CONTENTS
Scholars and scholarship; Journals and monographs;
Publishers and the publishing industry; Librarians and
libraries; Economics; Author’s rights and intellectual
property; The open movement: Open access, open data,
and open source science; Emerging trends and formats;
Leadership opportunities for libraries.
200 pages 234 x 156mm (6 x 9) paperback Q4 2014
ISBN: 978 1 84334 447 6 E-ISBN: 978 1 78063 322 0
NEW
Bibliographic Information
Organization in the Semantic
Web
Mirna Willer, University of Zadar, Croatia and
Gordon Dunsire, Independent Consultant, UK
Chandos Information Professional Series
New technologies will underpin the future
generation of library catalogues. In order to
maintain their role providing information,
serving users, and fulflling their mission as
cultural heritage and memory institutions,
libraries must take a technological leap; library
bibliographic standards, models, and services
must be transformed to those of the Semantic
Web. Bibliographic Information Organization
in the Semantic Web explores the technologies
that will power the future generation of library
catalogues, and argues the necessity of such a
leap.
CONTENTS
Bibliographic information organization: A view from now into
the past; Semantic web and linked open data; Publishing
bibliographic element sets and value vocabularies; Publishing
datasets as linked open data; We are not alone but part of
the linked data environment.
350 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 731 6 E-ISBN: 978 1 78063 397 8
The Teaching Librarian
Web 2.0, technology, and legal aspects
Kris Helge and Laura McKinnon, Texas
Wesleyan University School of Law, USA
Chandos Information Professional Series
Librarians need to utilize Web 2.0 tools to
generate rich-text learning environments,
creating enriching, challenging, and supportive
learning platforms for students. The Teaching
Librarian shows how to utilize wikis, mindmaps,
and Second Life to improve pedagogy for
librarians. The title covers how to obtain
administration approval to implement Web 2.0
tools, how to deal with and prevent technological
glitches, and remain aware of relevant legal
issues in the UK and the USA. This book also
outlines how to create learning interfaces that
meet the needs of non-traditional students.
CONTENTS
Web 2.0 tools: benefts, detriments, and usage for effective
pedagogy; Using the LibGuides platform for more than just
hosting electronic pathfnders; Cloud computing for teaching
librarians; Mobile apps for teaching librarians; Preparing
faculty, administration, and students for Web 2.0 tools, and
an introduction to Web 3.0; Legal information related to
Web 2.0 and Web 3.0.
196 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 733 0 E-ISBN: 978 1 78063 399 2
Google This!
Putting Google and other social media
sites to work for your library
Terry Ballard, New York Law School, USA
Chandos Information Professional Series
‘At last, a book that helps to understand and apply the
tools that the techno-savvy are using…This book is your
next step in continuing your education and retooling
to prepare for the ensuing and unabating information
tsunami.’
Loriene Roy, ALA President, 2007-2008
Many libraries and museums nowadays have
adapted to the current information climate and
work with Google, Facebook, Twitter and iTunes
to deliver information to their users, however
most have not. Google This! describes the
variety of free (or nearly free) options for social
media and shows how libraries from the Library
of Congress down to small public libraries are
adapting them. The author has conducted more
than two dozen interviews with professionals who
have created exemplary work using social media,
and shows how their experiences can create
success for your institution’s library.
CONTENTS
What does the Internet have to do with my library? Google
Custom Search; Facebook and Twitter; Flickr: If it’s good
enough for the Library of Congress it’s good enough for your
library; iGoogle and other useful products; YouTube: Much
more than videos of cats playing piano; Google Scholar:
Just walked down the aisle with Worldcat; Blogger: Get
your message out where patrons are; Google Maps and
Google Earth; Electronic books; Discovery platforms; Mobile
applications for libraries; Where is this all going?
218 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 677 7 E-ISBN: 978 1 78063 317 6
Information
Dynamics in Virtual
Worlds
Gaming and beyond
Woody Evans, Zayed
University, United Arab
Emirates
Chandos Information
Professional Series
‘Information Dynamics in Virtual Worlds is a very well
written and constructed book.’
Managing Information
Presents a broad examination of the nature of
virtual worlds and the potential they provide in
managing and expressing information practices
through that medium, grounding information
professionals and students of new media in the
fundamental elements of virtual worlds and
online gaming. The book details the practical
issues in fnding and using information in virtual
environments and presents a general theory
of librarianship as it relates to virtual gaming
worlds.
CONTENTS
Part 1 Virtual Ontologies: Mapping virtual worlds; Types
of virtual worlds; N00bz inworld; Inworld info desks:
Information initiation; Info service inworld: How to practice
info services in virtual worlds. Part 2 Time Inworld: Hungry
Ghosts in Second Life; After virtual worlds; Conclusions.
216 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 641 8 E-ISBN: 978 1 78063 274 2
iPhone Application
Development
Strategies for effcient
mobile design and delivery
Jim Hahn, University of
Illinois Urbana-Champaign,
USA
Chandos Information
Professional Series
iPhone application development is explained
here in an accessible treatment for the
generalist Library and Information Science
(LIS) practitioner. Future information-seeking
practices by users will take place across a
diverse array of ubiquitous computing devices.
This book is essentially a how-to guide for
application development, laying out foundational
principles and then moving toward practical
implementations.
CONTENTS
Framing concepts for the iPhone as media with the historical
continuity of computing best practice; Beginning Dashcode
development: Remediating an RSS feed to the iPhone; Basic
Dashcode development: Creating a Podcast application;
Intermediate Dashcode development: Video tour iPhone
application; Designing with Dashcode: Using the Custom
template; Designing a Utility application with Dashcode;
Introduction to the Xcode module; Using the PhoneGap
framework within Xcode; The future of the iPhone operating
system and future mobile computing devices.
184 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 582 4 E-ISBN: 978 1 78063 054 0
NEW NEW
Web trends
73
Towards a Semantic Web
Connecting knowledge in academic
research
Bill Cope, Mary Kalantzis, University of
Illinois, USA and Liam Magee, Royal Melbourne
Institute of Technology (RMIT) University,
Australia
This book addresses the question of how
knowledge is currently documented, and may
soon be documented in the context of what
it calls ‘semantic publishing’. This takes two
forms: a more narrowly and technically defned
‘semantic web’; as well as a broader notion of
semantic publishing. This book examines the ways
in which knowledge is represented in journal
articles and books.
CONTENTS
Changing knowledge systems in the era of the social
web; Frameworks for knowledge representation; The
meaning of meaning: Alternative disciplinary perspectives;
What does the digital do to knowledge making? Books
and journal articles: The textual practices of academic;
Textual representations and knowledge support-systems
in research intensive networks; An historical introduction
to formal knowledge systems; Contemporary dilemmas:
Tables versus webs; Upper-level ontologies; Describing
knowledge domains: A case study of biological ontologies;
On commensurability; A framework for commensurability;
Creating an interlanguage of the social web; Interoperability
and the exchange of humanly usable digital content; Framing
a new agenda for semantic publishing.
544 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 601 2 E-ISBN: 978 1 78063 174 5
Television versus the Internet
Will TV prosper or perish as the world
moves online?
Barrie Gunter, University of Leicester, UK
CONTENTS
Audience evolution patterns; The importance of television
and the Internet to media consumers; The functional
overlaps of television and the Internet; The future of
television as an information source; The future of television
as an entertainment source; Future audiences, future
services.
208 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 636 4 E-ISBN: 978 1 78063 166 0
The Host in the Machine
Examining the digital in the social
Angela Thomas-Jones, Murdoch University,
Australia
‘Full of interesting stories and examples.’
Information Research
CONTENTS
Birth: Name/age/education/status update: Creating a digital
presence; All a twitter: Celebrities and social networking.
Life: Putting the social in social networks; (Net)Working:
Online social networks and the New Economy. Death:
You’ve been poked: Bullying, harassment and everyday
undercurrents; Are we dead yet? Conclusion.
150 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 588 6 E-ISBN: 978 1 78063 184 4
News Search, Blogs and Feeds
A toolkit
Lars Vage, Mid Sweden University and Lars
Iselid, Umeå University, Sweden
Chandos Information Professional Series
CONTENTS
Introduction: The nature of news search; Free news
search; Professional news search services; News monitoring
services; Evaluating news search tools; Keeping track of the
blogosphere; The power of RSS; News discovery via social
networking tools; Concluding remarks.
258 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 602 9 E-ISBN: 978 1 78063 181 3
Understanding the Internet
A glimpse into the building blocks,
applications, security and hidden secrets
of the web
Edited by Kevin Curran, University of Ulster, UK
Chandos Information Professional Series
CONTENTS
Internet protocols; What causes delay in the Internet? Mesh
networking; Wireless sensor networks; WebOS – moving the
operating system to the Web; Really Simple Syndication
(RSS); Javascript, XML, E4X and AJAX; VoiceXML; Web
services; Web 2.0; Mobile social software; The long tail;
Podcasting, screen casting, blogging and video blogging;
Worldwide interoperability for microwave access (WiMAX);
Hybrid Web applications; Designing for the mobile Web;
Adaptive mobile applications; Cryptography; Honey nets;
Wireless 802.11 security; The problem of spam email;
Computer hacking; The invisible Web; Digital watermarking
and steganography; Vertical search engines; Web
intelligence.
320 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 499 5 E-ISBN: 978 1 78063 180 6
The Internet, Power and Society
Rethinking the power of the internet to
change lives
Marcus Leaning, University of Wales, UK
Chandos Information Professional Series
‘This book is defnitely worth a read…it is well
structured, well written, and extremely informative’
Online Information Review
194 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 452 0 E-ISBN: 978 1 78063 168 4
Website Visibility
The theory and practice of improving
rankings
Melius Weideman, Cape Peninsula University
of Technology, South Africa
CONTENTS
The trilogy: Users, webpages and search engines; Elements
of website visibility and research; The good ones; The bad
ones; The ugly ones; Case studies; Recommendations and
the future.
244 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 473 5 E-ISBN: 978 1 78063 179 0
Online Dispute Resolution
Technology, management and legal
practice from an international perspective
Faye Wang, Bournemouth University, UK
166 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 519 0 E-ISBN: 978 1 78063 170 7
hardback
ISBN: 978 1 84334 520 6
Digital Information Culture
The individual and society in the digital age
Luke Tredinnick, London Metropolitan
University, UK
Chandos Information Professional Series
220 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 160 4 E-ISBN: 978 1 78063 167 7
hardback
ISBN: 978 1 84334 170 3
The Revolution Will Not be
Downloaded
Dissent in the digital age
Edited by Tara Brabazon, University of
Brighton, UK
260 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 459 9 E-ISBN: 978 1 78063 169 1
hardback
ISBN: 978 1 84334 460 5
Never Mind the Web
Here comes the book
Miha Kovac, University of Ljubljana, Slovenia
204 pages 234 x 156mm (6 x 9) paperback 2008
ISBN: 978 1 84334 405 6 E-ISBN: 978 1 78063 216 2
hardback
ISBN: 978 1 84334 406 3
Web Information Management
A cross-disciplinary textbook
Stephen Mutula and Justus Wamukoya,
University of Botswana, Botswana
Chandos Information Professional Series
372 pages 234 x 156mm (6 x 9) paperback 2007
ISBN: 978 1 84334 273 1 E-ISBN: 978 1 78063 189 9
hardback
ISBN: 978 1 84334 274 8
Web trends
74
Effective
Information
Retrieval from the
Internet
An advanced user’s guide
Alison Stacey, Cambridge
Regional College and Adrian
Stacey, formerly Cambridge
University, UK
Chandos Information Professional Series
324 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 077 5 E-ISBN: 978 1 78063 176 9
hardback
ISBN: 978 1 84334 078 2
Open Source Database Driven
Web Development
A guide for information professionals
Isaac Dunlap, Western Illinois University
Libraries, USA
Chandos Information Professional Series
256 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 161 1 E-ISBN: 978 1 78063 188 2
hardback
ISBN: 978 1 84334 171 0
Wikis
Tools for information work and
collaboration
Jane Klobas, Bocconi University, Italy
Chandos Information Professional Series
252 pages 234 x 156mm (6 x 9) paperback 2006
ISBN: 978 1 84334 178 9 E-ISBN: 978 1 78063 183 7
hardback
ISBN: 978 1 84334 179 6
Using the Internet for Political
Research
Practical tips and hints
Heather Dawson, British Library of Political
and Economic Science, USA
Chandos Information Professional Series
188 pages 234 x 156mm (6 x 9) paperback 2003
ISBN: 978 1 84334 049 2 E-ISBN: 978 1 78063 059 5
hardback
ISBN: 978 1 84334 050 8
SOCIAL MEDIA
Making Sense of the
Web
Towards machine-aided
knowledge evolution
Vit Novacek, Digital
Enterprise Research Institute
(DERI), Republic of Ireland
Chandos Publishing Social Media Series No. 11
Making Sense of the Web focuses on making
better use of the vast amount of knowledge
available on the world wide web, including
how the web can be used for machine-aided
discovery of new knowledge. The frst part of
the book reviews various historical approaches to
defning and studying knowledge and describing
how knowledge can be represented online.
The second part presents current approaches
to effcient exploitation of knowledge online,
and focuses on the Semantic Web, linked open
data and social network analysis. The third part
of the book introduces possible approaches to
semi-automated discovery of new knowledge
based on current web content, and introduces a
novel framework for machine-aided knowledge
evolution. The ffth part describes selected
application areas that may beneft from the
principles and technologies described. Extensive
practical examples and links to existing tools and
frameworks are provided to help practitioners
implement advanced web-based knowledge
discovery applications quickly.
CONTENTS
Part 1 Introduction; Background: Knowledge and its
actionable representation; Web as a global knowledge
base. Part 2 Making sense of the web: Semantic web and
linked open data; Social network analysis; Open issues and
possible solutions. Part 3 Towards machine-aided knowledge
evolution: From (semantic) web to knowledge web; Sparking
the knowledge evolution. Part 4 Selected application areas:
Knowledge discovery; Publishing and library science. Part 5
Conclusions: The status quo and future outlook.
200 pages 234 x 156mm (6 x 9) paperback Q3 2014
ISBN: 978 1 84334 725 5 E-ISBN: 978 1 78063 391 6

Building
Communities
Social networking for
academic libraries
Denise Garofalo, Mount Saint
Mary College, USA
Chandos Publishing Social
Media Series No. 13
Social media is here to stay. A robust social
media campaign can provide academic libraries
with a means to showcase library resources,
highlight content and events, and attract
students to sample what the library has to
offer. Building Communities is a handbook
to implement social media technologies for
academic libraries. It is a guide to planning and
implementing a successful social media campaign
and evaluating its impact.
CONTENTS
The whats and whys of social networking for academic
libraries; How to approach the implementation of social
media technologies; Case studies of academic libraries and
social media networking; First steps; Make the connection:
Posting on social media; Evaluating the impact of social
media in academic libraries; Closing thoughts.
242 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 735 4 E-ISBN: 978 1 78063 401 2
NEW
Social Reading
Platforms, applications,
clouds and tags
José-Antonio Cordón-García,
Julio Alonso-Arévalo,
Raquel Gómez-Díaz and
Daniel Linder, University of
Salamanca, Spain
Chandos Publishing Social Media Series No. 10
Contemporary developments in the book
publishing industry are changing the system as we
know it. Changes in established understandings
of authorship and readership are leading to new
business models in line with the postulates of
Web 2.0. Socially networked authorship, book
production and reading are among the social
and discursive practices starting to defne this
emerging system. Websites offering socially
networked, collaborative and shared reading
are increasingly important. Social Reading maps
socially networked reading within the larger
framework of a changing conception of books and
reading.
CONTENTS
New readings, new readers: Social reading-a new conception
of books; Social reading platforms: Diagnosis and evaluation;
Social reading applications: An analysis; Personalization of
system contents; New business models: Reading in the cloud;
Open access e-books.
200 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 726 2 E-ISBN: 978 1 78063 392 3
NEW
NEW
Social media
75
Local Community
in the Era of Social
Media Technologies
A global approach
Hui-Lan Titangos, Santa Cruz
Public Libraries, USA
Chandos Publishing Social
Media Series No. 5
Social media technologies can help connect
local communities to the wider world.
Local Community in the Era of Social Media
Technologies introduces the experience of
bringing a local community to the world. This
book, with the model of Santa Cruz County,
California, develops a truly global approach to
the subject.
CONTENTS
Part 1 History: Never a dull moment: Local community: A
long view; Santa Cruz Public Library, California: A brief
review; The rise of local authors and content; Putting
Davenport on the map. Part 2 The era of library 1.0: Santa
Cruz Public Library: Community on the web; Shanghai
Library: Windows to the world; Oslo Public Library:
Digital efforts. Part 3 Present: Library 2.0: Santa Cruz
Public Library: Learning and using Library 2.0; Bibliotheca
Alexandrina: carry forward capital of memory; Oslo Public
Library: rejuvenated OPAC. Part 4 Social media for local
community: Using social tools: Staff Picks in blogs; YouTube:
the power of crowdsourcing; Using social networks:
Pinterest; Using social sites: Twitter and Weibo; Using social
sites: Facebook and Renren. Part 5 Future: Library 3.0 and
beyond: Local needs vs. global resources; The librarian’s role
as information manager; The librarian’s role as teacher; The
librarian’s role as leader; The librarian’s role as innovator in
transforming the OPAC; Technology, staff, and community.
304 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 696 8 E-ISBN: 978 1 78063 361 9
NEW
Social Media Audits
Achieving deep impact without sacrifcing
the bottom line
Urs Gattiker, MyComMetrics, Switzerland
Chandos Publishing Social Media Series No. 14
Social media is quickly becoming important
to most businesses, but many managers,
professionals, and marketing experts are unsure
about the practicalities of social media marketing
and how to measure success. Social Media Audits
gives people dealing with social business in their
working life a guide to social media marketing,
measurement, and how to evaluate and improve
the use of social media in an organizational
context.
CONTENTS
Part 1 Setting the stage: Setting the stage; Community
love: Observing, connecting and helping customers; Part 2
Decide in haste, repent at leisure: Think strategic; Cost and
benefts: Killing the useless metrics; Finding the best social
monitoring approach: Another fairy tale; Part 3 Focusing
on impact: Preparing the process; Managing continuous
improvement; Controlling and evaluating the process;
Conclusion: Think outside the box; Appendices.
200 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 745 3 E-ISBN: 978 1 78063 426 5
Security Risks
in Social Media
Technologies
Safe practices in public
service applications
Alan Oxley, Universiti
Teknologi PETRONAS,
Malaysia
Chandos Publishing Social Media Series No. 8
Security measures can be used by management,
IT staff, and users in participatory/collaborative
service provision within the public sector.
Security Risks in Social Media Technologies
explores this use. Topics are targeted, and issues
raised and lessons learnt are analyzed. The book
helps the reader understand the risks posed by
relevant Web 2.0 applications and gives clear
guidance on how to mitigate those risks. The
body of the book is concerned with social media,
the dominant Web 2.0 technology associated with
security in the public sector, and is structured
into eight chapters.
CONTENTS
Web 2.0 and social media; Non-frivolous uses of social
media in the public sector; Security threats to social media
technologies; Security controls applied to the participation–
collaboration pattern; Acceptable use practices;
Participation and collaboration in K-12 schools; Mitigating
the risks of identity theft and malware; Conclusion.
286 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 714 9 E-ISBN: 978 1 78063 380 0
Managing Social
Media in Libraries
Finding collaboration,
coordination, and focus
Troy Swanson, Moraine Valley
Community College, USA
Chandos Publishing Social
Media Series No. 9
Managing Social Media in Libraries explores
the developing information environment, the
collaboration among library organizations, and
the ways social media may convert the loose
connections between library staff members. The
book takes librarians beyond the mechanics of
using social media, and establishes a framework
to move library managers and leaders toward
making social media effective.
CONTENTS
Where have we been with social media? Library organizations
as loosely-coupled systems; Social media in loosely-coupled
systems; Defning a purpose; Connecting social media tools
to the organization; Integrating with standard websites;
Leadership: Big ideas do not have to be that big.
194 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 711 8 E-ISBN: 978 1 78063 377 0
The Plugged-In
Professor
Tips and techniques for
teaching with social media
Edited by Sharmila Ferris
and Hilary Wilder, William
Paterson University of New
Jersey, USA
Chandos Publishing Social Media Series No. 6
New technologies are transforming the way
students work. The Plugged in Professor provides
a timely and exceptional resource for using
social media and other new technologies to
help college students meet both general and
discipline-specifc objectives. The title covers
techniques built around well-known social
networking technologies, as well as other
emerging technologies such as mobile phone and
tablet apps. With a practical focus and reader-
friendly format, this book shows educators how
to apply techniques in each technology, and
includes clear student learning objectives, step-
by-step directions, observations and advice, and
supplemental readings and resources.
CONTENTS
Part 1 Writing, research, and information fuency: Writing for
Wikipedia. Part 2 Communication and collaboration. Part 3
Critical thinking and creativity. Part 4 Integrative learning.
376 pages 234 x 156mm (6 x 9) paperback 2013
ISBN: 978 1 84334 694 4 E-ISBN: 978 1 78063 342 8
Public Interest and Private Rights
in Social Media
Edited by Cornelis Reiman, Reiman and Co.,
Australia
Chandos Publishing Social Media Series No. 3
The contributors provide sound guidance on
social media and society, specifcally, the use
of social media in the corporate sector and
academia, as well as the rising infuence of social
media in garnering public and political opinion
worldwide. Legal implications of social media
are also explored. Unique perspectives on social
media usage, as well as associated challenges for
people in developed and developing countries
alike are brought together.
CONTENTS
Social media growth and global change; Flash rob or protest
movement: The First Amendment and regulating online calls
to action; World justice – the rule of law around the world;
Default metaphysics – social networks and the self; A service-
oriented approach to public sector social media strategy;
Social media in the humanitarian space; Social media:
The new tool in business education; Social media: Does it
generate the continuum of transparency in organisations?
Social media: Blessing or curse? – a business perspective;
Improving the customer experience: How social media can
make a difference; The uses and accuracy of social analytics
data and platforms; Altruism – a valuable dimension of the
digital age.
254 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 693 7 E-ISBN: 978 1 78063 353 4
NEW NEW NEW
Social media
76
From Science 2.0 to
Pharma 3.0
Semantic search and
social media in the
pharmaceutical industry
and STM publishing
Hervé Basset, Science
Intelligence, France, David
Stuart, King’s College
London, UK and Denise Silber, BASIL Strategies
& Doctors 2.0 TM & You, France
Chandos Publishing Social Media Series No. 7
‘I can only highly recommend reading this book by Hervé
Basset for a better understanding of the challenges of
social media.’
Jean-Philippe Accart, Blogger
Science 2.0 uses the resources of Web 2.0 to
communicate between scientists, and with the
general public. Web 3.0, in turn, has brought
disruptive technologies such as semantic search,
cloud computing and mobile applications into
play. This book examines these developments,
discussing the best and worst of Web 2.0 in
science communication and health.
CONTENTS
Part 1 From science 2.0 (2000-2010); The web 2.0 revolution,
and the promise of science 2.0: The web as a platform: Web
services, the cloud, and the app; The network as a science
platform; Harnessing collective intelligence; Collective
science; Data as the ‘next Intel Inside’; Open science data;
The state of Science 2.0; A reluctance to change; Scepticism
and the promise of Science 2.0; The lack of a supportive
environment. Part 2 To Pharma 2.0: Health 2.0 and beyond:
2.0 becomes Social Media; Big promises: Is there gold?
Leading health 2.0 and social media sites and applications;
The digital Pharma: The pharma industry adopts; Social
attempts; 5 top stories; The digital Pharma infuence; The
industry watches; The industry remains cautious (the dark
face of SoMe). Part 3 To Pharma 3.0 (2010-): Semantic
search in Life Sciences: Semantic? What’s this? What do
researchers expect; A survey of biomedical semantic
interfaces; The future will be semantic; The semantic for
Pharmas; Enterprise 2.0 and web 2.0: Enterprise 2.0; MS
SharePoint 2010; And the next revolutions are? Next 3.0:
Science 3.0; Pharma 3.0; Big STM 3.0; Conclusion.
286 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 709 5 E-ISBN: 978 1 78063 375 6
Web 2.0 and Libraries
Impacts, technologies and trends
Edited by Dave Parkes and Geoff Walton,
Staffordshire University, UK
Chandos Information Professional Series
‘…a useful book that has come just at the right time.’
Bulletin des Bibliothèques en France
CONTENTS
Part 1 Place: The changing teaching and learning
environment; Transforming the library – e-books and
e-buildings. Part 2 People: Online social networking, the
e-learning holy grail? E-Learning models: A Web 2.0 approach
to staff development in higher education. Part 3 Technology:
A deployment strategy for maximising the impact of
institutional use of Web 2.0; Emerging technologies for
learning. Part 4 Conclusion: Meeting the challenge.
208 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 346 2 E-ISBN: 978 1 78063 185 1
Social Media for
Academics
A practical guide
Edited by Diane Rasmussen
Neal, University of Western
Ontario, Canada
Chandos Publishing Social
Media Series No. 2
‘A refreshing take on using social media in education.’
Innovative Practice in Higher Education
This book provides an overview of social
media technologies in the context of practical
implementation for academics, guided by applied
research fndings, current best practices, and the
author’s successful experiences with using social
media in academic settings.
CONTENTS
Part 1 The nuts and bolts of social media for academics:
Blogging your academic self: The what, the why and the how
long? Non-academic and academic social networking sites
for online scholarly communities; Research and teaching in
real time: 24/7 collaborative networks; Locating scholarly
papers of interest online; Tracking references with social
media tools: organizing what you’ve read or want to read;
Pragmatics of Twitter use for academics: Tweeting in
and out of the classroom; The academy goes mobile: an
overview of mobile applications in higher education. Part 2
Putting social media into practice: Incorporating web-based
engagement and participatory interaction into your courses;
When good research goes viral! Getting your work noticed
online; Who is the ‘virtual’ you and do you know who’s
watching you? Social media for academic libraries; Learning
social media: Student and instructor perspectives.
270 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 681 4 E-ISBN: 978 1 78063 319 0
Social Information
Gaining competitive and business
advantage using social media tools
Scott Brown, Social Information Group, USA
Chandos Publishing Social Media Series No. 1
Social Information is a must-have book for
competitive and business researchers in any
discipline including librarians, information
professionals, intelligence analysts, students and
marketing personnel, and explores how more
‘traditional’ resources can be complimented by
social media tools. The book outlines different
categories of social tools, competitive and
business applications of these tools, and provides
example searches with screenshots. The book
provides concrete search examples, as well as
strategies and approaches for searching social
tools that may be available today or that may
emerge tomorrow. Readers will learn ways to
quickly develop new search strategies as new
tools and features emerge.
CONTENTS
A brief history of business and competitive information,
and the rise of social tools; Social networks; Blogs and
microblogs; Video, audio and images; Social search engines;
The future of social information.
352 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 667 8 E-ISBN: 978 1 78063 327 5
Digital Dialogues and
Community 2.0
After avatars, trolls and
puppets
Edited by Tara Brabazon,
University of Bolton, UK
Chandos Publishing Social
Media Series No. 4
Digital Dialogue and Community 2.0: After
avatars, trolls and puppets explores the
communities that use digital platforms, portals,
and applications from daily life to build
relationships beyond geographical locality and
family links. The book provides detailed analyses
of how technology realigns the boundaries
between connection, consciousness and
community.
CONTENTS
Introduction: New imaginings. Part 1 Communities, exiles
and resistance: The inevitable exile: A missing link in online
community discourse; Call it hyper activism: Politicising the
online Arab public sphere and the quest for authenticity
and relevance; What’s in a name? Digital resources and
resistance at the global periphery; I have seen the future,
and it rings. Part 2 Structures for sharing; Strangers in the
swarm; Status (update) anxiety: Social networking, Facebook
and community; Becoming Mireila: A virtual ethnography
through the eyes of an avatar; Taste is the enemy of
creativity: Disability, YouTube and a new language. Part
3 Professions, production, consumptions: The sound of a
librarian: The politics and potential of podcasting in diffcult
times; The invisible (wo)man; The impact of the video-
equipped DSLR; Why media literacy is transformative of the
Irish education system: A statement in advocacy; YouTube
Academy. Part 4 Fandom, consumption and community: Live
fast, die young, become immortal; All we hear is Lady-o
Gaga: Popular Culture 2.0; Copyright and couture: The
Comme il Faut experience; When community becomes a
commodity; Conclusion: White men rule?
320 pages 234 x 156mm (6 x 9) paperback 2012
ISBN: 978 1 84334 695 1 E-ISBN: 978 1 78063 302 2
Do You Web 2.0?
Public libraries and social networking
Linda Berube, Legal Deposit Advisory Panel, UK
Web 2.0 technology is a hot topic at the moment,
and public librarians in particular are beginning
to feel the pressure to apply these tools. Indeed,
Web 2.0 has the potential to transform library
services, but only if the policy and strategy for
those services are ready to be transformed. The
author not only reviews these tools and provides
practical advice and case studies on how they can
be applied in the public library setting, but also
recommends the policies and business cases that
begin to create a new strategy for public libraries.
CONTENTS
Part 1 Public libraries and social networking: Can we Web
2.0? Public libraries and digital climate change; Web 2.0
ethos: Hive mind and the wisdom of the crowd. Part 2 Web
2.0 tools and the librarians who love them: An overview:
Do you Web 2.0? A round-up of Web 2.0 in public libraries.
Part 3 By increment and revolution: Libraries getting to Web
2.0: A tale of one country. Part 4 ‘Tilling the soil, seeding
the ideas’: The Web 2.0 business case: Introducing Web 2.0;
Exceeding your stretch: A conclusion.
160 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 436 0 E-ISBN: 978 1 78063 256 8
Social media
77
Building Your Library Career
with Web 2.0
Julia Gross, Edith Cowan University, Australia
Chandos Information Professional Series
This readable guide builds on the solid foundation
of previous library career books. The social
networking tools described will supplement the
traditional methods of career development.
Chapters provide advice and practical examples,
showing how to use Web 2.0 technologies in our
careers including: ways to enhance your skills;
building professional networks; developing a
positive online presence.
CONTENTS
Web 2.0 and your library career; Social networking sites and
your library career; Using Facebook, LinkedIn and Twitter
for your career; Personal marketing for your career; Privacy,
social networking and your career; Lifelong learning and
your career; Web 2.0 professional development for your
library career; Networking for your LIS career; E-mentoring
for career development; Keeping up to date and being
competent.
236 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 651 7 E-ISBN: 978 1 78063 289 6
Crisis Information Management
Communication and technologies
Edited by Christine Hagar, Dominican
University, USA
Chandos Information Professional Series
This book explores the management of
information in crises, particularly the
interconnectedness of information, people, and
technologies during crises. Natural disasters, such
as the Haiti earthquake and Hurricane Katrina,
and 9/11 and human-made crises, such as the
recent political disruption in North Africa and
the Middle East, have demonstrated that there
is a great need to understand how individuals,
government, and non-government agencies
create, access, organize, communicate, and
disseminate information within communities
during crisis situations. This edited book brings
together papers written by researchers and
practitioners from a variety of information
perspectives in crisis preparedness, response and
recovery.
CONTENTS
The effects of continual disruption: Technological resources
supporting resilience in regions of confict; Law enforcement
agency adoption and use of Twitter as a crisis communication
tool; Promoting structured data in citizen communications
during disaster response: An account of strategies for
diffusion of the ‘Tweak the Tweet’ syntax; Heritage matters
in crisis informatics: How information and communication
technology can support legacies of crisis events; Information
needs and seeking during the UK 2001 foot-and-mouth crisis;
The Ericsson Response – a ten year perspective: In the light
of experience; Information systems in crisis; Community
media and civic action in response to volcanic hazards;
Public libraries and crisis management: Roles of public
libraries in hurricane/disaster preparedness and response;
Academic libraries in crisis situations: Roles, responses, and
lessons learned in providing crisis-related information and
services.
228 pages 234 x 156mm (6 x 9) paperback 2011
ISBN: 978 1 84334 647 0 E-ISBN: 978 1 78063 287 2
News Search, Blogs and Feeds
A toolkit
Lars Vage, Mid Sweden University and Lars
Iselid, Umeå University, Sweden
Chandos Information Professional Series
News Search, Blogs and Feeds addresses both
the needs of professionals, with a strategic
need of monitoring the surrounding world,
and users, with a need to fnd the best news
sources, monitoring services and news search
strategies. This practical handbook provides
an analysis of readily available tools including
the use of social networks for news discovery
and commercial news search databases. It is an
essential reference for information professionals
in this feld as well as librarians and library and IT
managers.
CONTENTS
Introduction: The nature of news search; Free news
search; Professional news search services; News monitoring
services; Evaluating news search tools; Keeping track of the
blogosphere; The power of RSS; News discovery via social
networking tools; Concluding remarks.
258 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 602 9 E-ISBN: 978 1 78063 181 3
Why Blog?
Motivations for blogging
Sarah Pedersen, The Robert Gordon University
in Aberdeen, UK
Chandos Information Professional Series
CONTENTS
What is a blog and who is blogging? Blogging to blow off
steam, make your opinions heard and infuence others -
such motivations are particularly popular amongst male
bloggers and flter bloggers; Blogging for me - the blog as
a diary - what is the difference between offine diaries and
blogs? Blogging for friends - blogging for family and friends;
blogging to make friends; The blog as therapy - women
and blogging for validation; Blogging for proft - fnancial
motivations for blogging; blogs into blooks; The blog as
citizen journalism - bloggers who see themselves as the
ffth estate, keeping an eye on the fourth; the merging of
blogging and mainstream journalism.
162 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 583 1 E-ISBN: 978 1 78063 171 4
Web 2.0 Knowledge Technologies
and the Enterprise
Smarter, lighter and cheaper
Paul Jackson, Edith Cowan University, Australia
Chandos Information Professional Series
‘For any manger who wants to understand the full
potential value of Web 2.0 rather than just its basic
capabilities, Web 2.0 Knowledge Technologies and the
Enterprise is a recommended read.’
Library Review
CONTENTS
Web 2.0 tools and context; The modern business environment;
From purpose to space; From space to function; From function
to use; Putting it together; Conclusion.
280 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 537 4 E-ISBN: 978 1 78063 187 5
The Host in the
Machine
Examining the digital in
the social
Angela Thomas-Jones,
Murdoch University, Australia
‘This book will be of interest to many readers who
appreciate serious but accessible texts on popular
culture and our co-existence in modern society with
omnipresent technologies.’
Information Research
CONTENTS
Birth: Name/age/education/status update: Creating a digital
presence; All a twitter: Celebrities and social networking.
Life: Putting the social in social networks; (Net)Working:
Online social networks and the New Economy. Death:
You’ve been poked: Bullying, harassment and everyday
undercurrents; Are we dead yet? Conclusion.
150 pages 234 x 156mm (6 x 9) paperback 2010
ISBN: 978 1 84334 588 6 E-ISBN: 978 1 78063 184 4
Building Library 3.0
Issues in creating a culture of
participation
Woody Evans, Zayed University, United Arab
Emirates
Chandos Information Professional Series
‘...described professionally, in concrete terms and
immediately relevant, even for the uninitiated.’
French LIS journal
CONTENTS
Part 1 Basics: Library 2.0: The fundamentals; New library
users. Part 2 The people’s web: Folksonomic exchanges:
Authority of the people; Mobile life and QR Code; Second
Life and other massively multi-user environments;
Arphids: Promise and dangers. Part 3 Quality and mettle:
Fundamentally good service.
210 pages 234 x 156mm (6 x 9) paperback 2009
ISBN: 978 1 84334 497 1 E-ISBN: 978 1 78063 186 8
Weblogs and Libraries
Laurel Clyde, University of Iceland, Iceland
Chandos Information Professional Series
‘This clearly written and well-organised book provides
a useful and timely introduction to weblogs and their
potential use in library and informational science
settings.’
LTSN-ICS
CONTENTS
An overview of the weblog and blogging phenomenon;
Weblogs as sources of current information; Finding weblogs;
Weblogs in the feld of library and information science;
Weblogs created by libraries: The state of the art; Creating a
weblog: The options; Managing the library weblog; Sources of
information about weblogs.
208 pages 234 x 156mm (6 x 9) paperback 2004
ISBN: 978 1 84334 085 0 E-ISBN: 978 1 78063 182 0
hardback
ISBN: 978 1 84334 096 6
Social media
78
HUMAN RESOURCES
The Changing Role of the Human
Resource Profession in the Asia
Pacifc Region
Jayantee Saha, Aei4eiA, Australia and
Chris Rowley, City University, UK and HEAD
Foundation, Singapore
Chandos Asian Studies Series No. 56
The human resource (HR) profession has been
on a long and challenging journey. Globalisation
and sweeping policy changes have re-defned and
re-aligned HR and its role. It is important for HR
professionals to develop and become innovators
in their respective industries. The Changing Role
of the Human Resource Profession in the Asia
Pacifc Region is based on case-studies of retail,
tourism, healthcare, security, education, and
energy, spread across the greater Asia Pacifc
(AP) region. The book rests on the principle of
the laws of attraction, that ‘thoughts become
things’ and argues that acknowledging good
human resource policies and practices can be a
key infuence on all aspects of an organisation.
After an introduction, fve chapters cover
key topics: six major industries; changing HR
practices across the AP; an insider’s view on best
practices; the role of HR in sustaining growth
across the AP; and a conclusion looking towards
the future of HR in the Asian Pacifc Region.
CONTENTS
Six major industries across the AP: An overview; Like it or
Loathe it: Changing HR landscapes across the APAC; Best HR
practices: Insiders’ view; HR’s role in sustaining the growth
of industries across the AP region; Conclusion: The way
forward.
200 pages 234 x 156mm (6 x 9) paperback Q4 2014
ISBN: 978 0 85709 475 9 E-ISBN: 978 0 85709 476 6
HR Due Diligence
Mergers and acquisitions
in China
ChyeKok Ho, Monash
University, Malaysia
and ChinSeng Koh, The
Knowledge Practise, China
and Singapore
Chandos Asian Studies Series
No. 42
CONTENTS
An overview; Cultivating affective relationships; Introducing
HR due diligence; Conducting HR due diligence; Navigating
beyond relationships; Managing integration.
190 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 84334 657 9 E-ISBN: 978 1 78063 328 2
USA ISBN: 978 0 85709 153 6
Managing People Globally
An Asian perspective
Chris Rowley and Wes Harry, Cass Business
School, UK
Chandos Asian Studies Series No. 35
CONTENTS
Introduction: HRM context, development and scope;
Employee resourcing; Employee rewards; Employee
development; Employee relations; Conclusion; Appendices.
468 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 84334 223 6 E-ISBN: 978 1 78063 245 2
USA ISBN: 978 0 85709 146 8
Globalization, Flexibilization and
Working Conditions in Asia and
the Pacifc
Edited by Sangheon Lee, Conditions of
Work and Employment Programme of the
International Labour Offce, UK and Francois
Eyraud, ILO Turin Training Center, Italy
Chandos Asian Studies Series No. 20
CONTENTS
Part 1 Labour market changes, workers’ voice, and
labour regulations: Globalization, institutional reforms
and workers: Changes and outcomes; Trade union rights
and trade competitiveness: Asia in a global context; The
regulation of working conditions in Asia and the Pacifc:
fexibility, fragmentation and workers’ rights. Part 2
Flexibilization and non-standard employment: Australia:
Institutional changes and workforce fragmentation; Japan:
The resilience of employment relationships and the changing
conditions of work; The Republic of Korea: From fexibility to
segmentation. Part 3 Economic pressures and the changing
quality of work: Indonesia: The search for alternatives;
The Philippines: Changes at the workplace; Thailand:
Globalization and unprotected workers. Part 4 Transition
and employment conditions: China: Economic transition,
employment fexibility and security; Vietnam: Workers in
transition.
480 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 330 1 E-ISBN: 978 1 78063 247 6
Expatriates in Asia
Breaking free from the colonial paradigm
Scott Hipsher, Fort Hays State University’s
program in China, China
Chandos Asian Studies Series No. 17
222 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 422 3 E-ISBN: 978 1 78063 246 9
paperback
ISBN: 978 1 84334 421 6
Globalisation and Work in Asia
Edited by John Burgess and Julia Connell,
University of Newcastle, Australia
Chandos Asian Studies Series No. 4
342 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 217 5 E-ISBN: 978 1 78063 244 5
GENERAL BUSINESS ISSUES IN
ASIA
The Glass Ceiling in
Chinese and Indian
Boardrooms
Women directors in listed
frms in China and India
Alice de Jonge, Monash
University, Australia
Chandos Asian Studies Series No. 60
This book is about the presence, role and status
of women on the boards of listed frms in India
and China and is written amongst increasing
awareness of the need to ensure at least a
minimum level of gender equality in corporate
positions of power and the costs of failing to do
so.
CONTENTS
Literature Review: The position of women as viewed by those
who analyse corporate governance and corporate affairs in
Asia; Methodology: Calculating the presence of women in
the Indian/Chinese boardroom; Talking to women directors
about their role; Results One: How many women in how
many boardrooms? Results Two: What women say about the
boardroom in India and China; Conclusion: Prospects for the
future of gender equality in the Indian/Chinese boardroom.
200 pages 234 x 156mm (6 x 9) hardback Q4 2014
ISBN: 978 1 84334 617 3 E-ISBN: 978 1 78063 343 5
USA ISBN: 978 0 85709 165 9
NEW
Globalization, Change and
Learning in South Asia
Edited by Shaista Khilji, George Washington
University, USA and Chris Rowley, City
University, UK
Chandos Asian Studies Series No. 54
Globalization has changed business the world
over. Financial crises in the West and parts of
Asia have triggered a search for new models and
ways of doing business. South Asia offers a novel
perspective on these issues, both from an intra-
Asia and international standpoint. Globalization,
Change and Learning in South Asia is an edited
collection focussing on analysis and review of
contemporary business practices in South Asia.
CONTENTS
Culture; Corporate social responsibility and sustainability;
Business ethics; Management practices; South Asian
Diaspora; Gender issues in south Asia.
250 pages 234 x 156mm (6 x 9) hardback 2013
ISBN: 978 0 85709 464 3 E-ISBN: 978 0 85709 465 0
NEW
NEW
Human resources General business issues in Asia
79
Securing the Safety of Navigation
in East Asia
Legal and political dimensions
Edited by Shicun Wu, National Institute for
South China Sea Studies, China and Keyuan
Zou, University of Central Lancashire, UK
Chandos Asian Studies Series No. 58
Securing the Safety of Navigation in East Asia
identifes salient issues for academic debate,
and further explores those that have practical
implications for the safety of navigation in East
Asia.
CONTENTS
Part 1 Introduction: Safety of navigation in East Asia: Seeking a
cooperative mechanism. Part 2 international legal framework:
Implications for East Asia: Navigating the currents of legal
regimes and realpolitik in East Asia’s maritime domain;
Compulsory pilotage and the law of the sea: Lessons learned
from the Torres Strait; Navigational rights and marine scientifc
research: A further clarifcation? Part 3 safety of navigation
from national perspectives: South Korea and the safety of
navigation: Uncertainty derived from undefned fences; A
Japanese researcher’s perspective on maritime navigation;
Freedom of navigation and peaceful uses of the seas: UNCLOS,
Chinese perspectives and personal thoughts; Foreign military
activities in the EEZ: Preliminary views from Malaysia;
Singapore’s South China Sea policy: Implications for the
freedom and safety of navigation. Part 4 Navigational issues
in the South China Sea: Cooperative mechanism for safety and
security of navigation and ocean governance in the South China
Sea; Rethinking the coastal states and user states’ interests in
the South China Sea: bridging the perception gap and sharing
the responsibilities; Cross- strait cooperation on search and
rescue in the Taiwan Strait and its implication for the South
China Sea; The use of PSSAs in the South China Sea; Towards a
mandatory port state control system in the South China Sea.
304 pages 234 x 156mm (6 x 9) hardback 2013
ISBN: 978 0 85709 489 6 E-ISBN: 978 1 78242 160 3
NEW
Asia in the Global
ICT Innovation
Network
Dancing with the tigers
Edited by Giuditta De Prato,
Daniel Nepelski, European
Commission, Directorate-
General JRC and Jean Simon, JPS Public
Policy, Sevilla, Spain
Chandos Asian Studies Series No. 51
Asia in the Global ICT Innovation Network takes a
close look at the information and communication
technologies (ICTs) landscape, not only in two
BRICS countries, India and China, but also in
South Korea and Taiwan.
CONTENTS
Part 1 IT in emerging economies: Chindia: Information and
communications technology sector in India; China. Part 2 The
return of the dragons: South Korea; Taiwan; Part 3 Networks
of ICT technology and innovation: Internationalization of ICT
R&D: a comparative analysis of Asia, the EU, Japan, the U.S.,
and the RoW; Asia in the global ICT R&D network; Assessing
India as a technology and innovation cooperation partner.
296 pages 234 x 156mm (6 x 9) hardback 2013
ISBN: 978 0 85709 470 4 E-ISBN: 978 0 85709 471 1
The Private Sector’s
Role in Poverty
Reduction in Asia
Scott Hipsher, Fort Hays
State University’s program in
China, China
Chandos Asian Studies Series
No. 47
The Private Sector’s Role in Poverty Reduction
in Asia argues that the best way to create
sustainable projects is to create win-win
situations where both private companies and
individuals working their way out of poverty can
beneft. The book provides a practical guide for
managers and individuals working in the private
sector in the least developed areas of Asia to
help make a difference to the lives of others.
CONTENTS
Private sector’s role in poverty reduction; Development:
One size does not ft all; Environmental conditions in Asian
developing economies; Business strategies and practices
in developing economies; Asian success stories; China;
Vietnam; Thailand; Cambodia; Laos PDR; Island Southeast
Asia (Indonesia and the Philippines); South Asia; Central
Asia: Afghanistan, Kazakhstan, Kyrgyz Republic, Mongolia,
Tajikistan, Turkmenistan and Uzbekistan; Myanmar/Burma;
Creating sustainable win-win situations.
352 pages 234 x 156mm (6 x 9) hardback 2013
ISBN: 978 0 85709 448 3 E-ISBN: 978 0 85709 449 0
Succeed or Sink
Business sustainability
under globalisation
Chris Rowley, City University,
UK, Jayantee Saha and
David Ang, Singapore Human
Resources Institute (SHRI),
Singapore
Chandos Asian Studies Series
No. 43
Aimed at business strategists, policy makers,
researchers and adult learners, this book has an
Asian perspective on business sustainability and
is about understanding how recent developments
and future actions in one part of the world
will have a global impact. The book magnifes
the concept of so-called ‘globalisation’ and
examines the topic of business sustainability from
a broad and integrated approach to business:
encapsulating people, prosperity and the planet.
CONTENTS
Introduction: Setting the context of business sustainability
and globalisation; The depths and heights of business
sustainability; Business sustainability in practice: Case
studies and examples; The challenges and the future for
business sustainability; Towards a business sustainability
future; Conclusion: Business sustainability is beyond just
lasting.
190 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 84334 634 0 E-ISBN: 978 1 78063 331 2
USA ISBN: 978 0 85709 166 6
Business Strategy
and Corporate
Governance in the
Chinese Consumer
Electronics Sector
Hailan Yang, Shandong
Jianzhu University, China and
Stephen Morgan, University
of Nottingham, UK
Chandos Asian Studies Series No. 41
This book analyses how China’s frms in
the consumer electronics (CE) sector have
developed their business strategy and corporate
governance during the reform process. The CE
sector is one of China’s most important and
dynamic manufacturing sectors. As one of the
earliest market-oriented sectors after 1978,
its experience illustrates the adoption of the
Western model of management in China. This
is the frst book to analyse the link between
business strategy, corporate governance and
performance of frms, explicitly comparing state-,
collective-, and privately-owned frms.
CONTENTS
Introduction to strategy, corporate governance and
corporate reform; Business strategy and corporate
governance: Theoretical and empirical perspectives; The
economic background in China; Business strategies in the
focal companies; Ownership structure and the characteristics
of the board in the focal companies; Links between
institutions, business strategies and corporate governance;
Conclusions; Bibliography.
230 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 84334 656 2 E-ISBN: 978 1 78063 329 9
USA ISBN: 978 0 85709 152 9
Female Entrepreneurship in East
and South-East Asia
Opportunities and challenges
Philippe Debroux, Soka University, Japan
Chandos Asian Studies Series No. 32
CONTENTS
Introduction; The rising tide of entrepreneurship; Historical
and current socio-political and economic context of
female entrepreneurship; Evolution of the concept of
female entrepreneurship and the reality of women-owned
businesses; The institutional environment of female
entrepreneurship; Women in the labour market; Public policy
supporting female entrepreneurship; Results of the feld
survey; Conclusions.
260 pages 234 x 156mm (6 x 9) hardback 2010
ISBN: 978 1 84334 398 1 E-ISBN: 978 1 78063 242 1
Asian Business Groups
Context, governance and performance
Michael Carney, Concordia University, Canada
Chandos Asian Studies Series No. 16
340 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 244 1 E-ISBN: 978 1 78063 239 1
NEW NEW
General business issues in Asia
80
The Multi-
Dimensions of
Industrial Relations
in the Asian
Knowledge-Based
Economies
Edited by Sununta Siengthai,
Asian Institute of Technology
(A.I.T.), Thailand, John Lawler, University of
Illinois, USA, Chris Rowley, City University,
UK and Hiromasa Suzuki, Waseda University,
Japan
Chandos Asian Studies Series No. 31
288 pages 234 x 156mm (6 x 9) hardback 2010
ISBN: 978 1 84334 264 9 E-ISBN: 978 1 78063 243 8
Trends in Mobile
Technology and
Business in the Asia-
Pacifc Region
Edited by Youngjin Yoo,
Temple University, USA, Jae-
Nam Lee, Korea University,
Korea and Chris Rowley, City
University, UK
Chandos Asian Studies Series No. 18
280 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 224 3 E-ISBN: 978 1 78063 238 4
The Economic Relations Between
Asia and Europe
Organisation, trade and investment
Edited by Bernadette Andreosso-O’Callaghan,
University of Limerick, Ireland, Jean-Pascal
Bassino, Australia National University,
Australia, Sam Dzever, Institut National des
Telecommunications and Jacques Jaussaud,
University of Pau, France
Chandos Asian Studies Series No. 11
264 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 311 0 E-ISBN: 978 1 78063 241 4
The Nature of Asian Firms
An evolutionary perspective
Scott Hipsher, Fort Hays State University’s
program in China, China, Songporn Hansanti,
Kasetsart University and Suthinan Pomsuwan,
Bangkok University, Thailand
Chandos Asian Studies Series No. 8
228 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 294 6 E-ISBN: 978 1 78063 240 7
CHINA
China
Trade, foreign direct investment, and
development strategies
Yanqing Jiang, Shanghai International Studies
University, China
Chandos Asian Studies Series No. 63
Trade and foreign direct investment (FDI) play
a crucial role in shaping China’s development
strategies. The development of China’s
economy creates strong pressures for continuous
restructuring. China therefore explores how
trade and FDI affect China’s development
strategies regarding the process and pattern
of restructuring. The book aims to provide
the reader with fndings that shed new light
on the related issues and problems. The frst
chapter introduces the topics, and subsequent
chapters enter into theoretical discussion and
empirical analysis of trade, FDI, and development
strategies, followed by a concluding fnal
chapter.
CONTENTS
Unbalanced development in China; Foreign trade and its
potential effects on development; Foreign direct investment
and its potential effects on development; Economic
change and restructuring; Dual economy and development
strategies; Static and dynamic comparative advantages;
Transaction effciency and patterns of specialization;
Economies of scale and Industrial agglomeration; Knowledge-
based development strategy and knowledge economy;
Environmental factors and sustainable development.
200 pages 234 x 156mm (6 x 9) hardback Q3 2014
ISBN: 978 1 84334 762 0 E-ISBN: 978 1 78063 443 2
NEW
Performance, Risk and
Competition in the Chinese
Banking Industry
Yong Tan, University of Huddersfeld, UK
Chandos Asian Studies Series No. 64
Due to the fnancial crisis around the world,
stability of the banking sector is critical. Several
rounds of banking reforms in China have aimed
to improve performance and competition,
and Performance, Risk and Competition
in the Chinese Banking Industry provides a
comprehensive analysis of performance, risk,
competition and their relationships in the Chinese
banking industry.
CONTENTS
The evolution, reform and development of Chinese banking
sector; Corporate governance of Chinese banking sector;
The risk management and performance in Chinese banking
sector; The competition in Chinese banking sector; Future
development of Chinese banking sector.
200 pages 234 x 156mm (6 x 9) hardback Q3 2014
ISBN: 978 1 84334 765 1 E-ISBN: 978 1 78063 446 3
China’s Venture
Capital Market
Current legal problems
and prospective reforms
Lin Zhang, Korea University
Law School, South Korea
Chandos Asian Studies Series
No. 53
The venture capital market in China has been
developing for 20 years. China’s Venture Capital
Market addresses this important topic and argues
for further improvements in legal frameworks for
venture capital in China.
CONTENTS
The profle of China’s venture capital market; Fundraising
of Chinese venture capital: Legal problems and reform
measures: Commercial bank law of the PRC; Insurance law
of the PRC; Provisional regulation of national social security
funds; Mutual funds law of the PRC; Reform measures;
Operation of Chinese venture capital: Legal problems and
reform measures: Partnership Enterprises Law of the PRC;
Tax law of the PRC; Reform measures; Exit of Chinese
venture capital: Legal problems and reform measures:
Listing rules of SME Board of China; Provisional regulation for
foreign investors to acquire Chinese domestic enterprises;
Reform measures; Conclusion: How long will it take for
reform to take place in China?
200 pages 234 x 156mm (6 x 9) hardback Q3 2014
ISBN: 978 0 85709 450 6 E-ISBN: 978 0 85709 451 3
NEW
The Changing Landscape of
China’s Consumerism
Edited by Alison Hulme, Goldsmiths College,
University of London, UK
Chandos Asian Studies Series No. 62
Consumerism in China has developed rapidly.
The Changing Landscape of China’s Consumerism
looks at the growth of consumerism in China from
both a socio-economic and a political/cultural
angle.
CONTENTS
Introduction: Iron rice bowls and plastic money: The push
and pull of consumerism’s rise in capitalist/communist
China. Part 1 Changing socio-economic trends in Chinese
consumerism: Unleashing the reserve army of consumers:
Social and consumption trends of the past decade in China;
Conspicuous consumption amongst China’s new middle class:
The importance of being ‘cultured’; Dolce and Banana – a
Shanzhai creator’s manual: Production and consumption
of fake in contemporary China; Mao’s children are wearing
fashion: An exploration of post-socialist consumption of
femininity. Part 2 The politics of Chinese consumerism: The
neo-Confucian consumer: Chinese philosophical perspectives
on consumerism; Consumption through models: The Spirit
of ‘model soldier’ Lei Feng in post-modernity; Learning to
consume Tibet: China and the new tourism; A Tip on How
to Make a Love/hate Relationship Work: Selling Advertising
‘with Chinese Elements’; Conclusion.
200 pages 234 x 156mm (6 x 9) hardback Q2 2014
ISBN: 978 1 84334 761 3 E-ISBN: 978 1 78063 442 5
NEW
NEW
China
81
China’s Foreign Policy
Concepts, strategy, and diplomacy
Jaewoo Choo, Kyung Hee University, Korea
Chandos Asian Studies Series No. 61
China is becoming increasingly salient for the
international community. China’s Foreign Policy
offers a panorama of what China’s foreign policy
is all about. China is unique in its handling
of diplomacy, a characteristic once referred
to as the ‘bamboo curtain’. This curtain still
hangs around the Chinese foreign policy circle,
obscuring transparency in the decision making
process and predictability of China’s behaviour
in relation to the world. The book consists of a
number of chapters on key aspects of China’s
foreign policy, including China’s perception of
the world and the role of ideology in Chinese
foreign policy, as well as institutions and
decision-making processes, principles, key
concepts, strategies and economic diplomacy.
CONTENTS
China’s perception of the world; Role of ideology in Chinese
foreign policy; Actors; Institutions and decision-making
process; Principles; Key concepts; Strategies; and Economic
diplomacy.
200 pages 234 x 156mm (6 x 9) hardback Q4 2014
ISBN: 978 1 84334 756 9 E-ISBN: 978 1 78063 437 1
NEW
Inside China’s Legal
System
Chang Wang, China
University of Political Science
and Law and Nathan Madson,
Thomson Reuters, USA
Chandos Asian Studies Series
No. 55
China’s legal system is vast and complex, and
robust scholarship on the subject is diffcult to
obtain. Inside China’s Legal System provides
readers with a comprehensive look at the system
including how it works in practice, theoretical
and historical underpinnings, and how it might
evolve.
CONTENTS
Justice with a Chinese face. Part 1 Rule by law vs. rule of
law: The party; Socialist legal system; Legal, illegal and
extralegal. Part 2 Historic views: Confucianism; Legalism;
Law and punishment in Imperial China; Extraterritoriality;
Hidden rules of Chinese society; The Introduction of
Mr. Democracy; Revolutions and their legacies. Part 3
The players: Party offcials; Judges; Prosecutors; Law
enforcement offcers; Lawyers; Legal academics; Right
activists. Part 4 Case studies: Petition; Civil law; Criminal
law; Administrative law; International law. Part 5
Comparative studies: Checks and balances; Separation of
powers; Due process; Equal protection; Freedom of speech;
Freedom of religion; Conclusion: On the road towards the
rule of law.
200 pages 234 x 156mm (6 x 9) hardback 2013
ISBN: 978 0 85709 460 5 E-ISBN: 978 0 85709 461 2
China’s Capital
Markets
Yong Zhen, Beijing Normal
University, China
Chandos Asian Studies Series
No. 52
Capital markets in China
include stock, bond, futures and other
derivatives, as well as the private equity market.
China’s Capital Markets is the frst book to
systematically study China’s capital markets,
examining its evolution, policies, reforms,
current situation and challenges. Following an
introduction to China’s capital markets and
economic growth, the book moves on to cover
further capital markets in China, including:
the banking system, mergers and acquisitions,
and valuation adjustment mechanisms, before
concluding with a discussion of the opening
up and internationalization of China’s capital
markets.
CONTENTS
China’s private equity market; Stock market; Bond market;
Futures market and other derivative markets; Investors
in China’s capital markets; Mergers and acquisitions in
China’s capital markets; Valuation adjustment mechanism;
The opening up and internationalization of China’s capital
markets.
298 pages 234 x 156mm (6 x 9) hardback 2013
ISBN: 978 1 84334 697 5 E-ISBN: 978 1 78063 360 2
USA ISBN: 978 0 85709 214 4
NEW
Solving Disputes for
Regional
Cooperation and
Development in the
South China Sea
A Chinese perspective
Shicun Wu, National Institute for the South
China Sea Studies, China
Chandos Asian Studies Series No. 49
This book discusses the South China Sea dispute
from a Chinese perspective with regards to
history, law, international politics, the economy,
diplomacy and military affairs. Not only does it
detail China’s offcial position on the sovereignty
and maritime disputes in the South China Sea,
but also provides analyses of the related factors
infuencing the origin and development of these
disputes.
CONTENTS
China’s sovereignty claims over the Nansha Islands: Historical
evidence; China’s sovereignty claims over the Nansha
Islands: A legal perspective; China’s dispute with Vietnam
over the Nansha Islands; China’s dispute with the Philippines
over the Nansha Islands; China’s dispute with Malaysia and
Brunei over the Nansha Islands; Recent developments in the
South China Sea and regional cooperation.
200 pages 234 x 156mm (6 x 9) hardback 2013
ISBN: 978 1 84334 685 2 E-ISBN: 978 1 78063 355 8
USA ISBN: 978 0 85709 207 6
Yunnan-A Chinese
Bridgehead to Asia
A case study of China’s
political and economic
relations with its
neighbours
Tim Summers, Chinese
University of Hong Kong, Hong Kong
Chandos Asian Studies Series No. 50
The Chinese Government’s fve-year strategy
for social and economic development to 2015
includes the aim of making the southwestern
province of Yunnan a bridgehead for ‘opening
the country’ to southeast Asia and south Asia.
Yunnan-A Chinese Bridgehead to Asia traces the
dynamic process which has led to this policy
goal, a process through which Yunnan is being
repositioned from a southwestern periphery of
the People’s Republic of China to a ‘bridgehead’
between China and its regional neighbours.
CONTENTS
Introduction: Why Yunnan? China in a changing world;
Yunnan’s history in regional perspective; Repositioning
Yunnan: Ideas and policy; Yunnan and regional institutions;
Infrastructure development; From border trade to ‘going
out’; Conclusion.
250 pages 234 x 156mm (6 x 9) hardback 2013
ISBN: 978 0 85709 444 5 E-ISBN: 978 0 85709 445 2
Internet Law in
China
Guosong Shao, Nanjing
University of Finance and
Economics, China
Chandos Asian Studies Series
No. 46
A comprehensive, structured,
and up-to-date introduction to the law governing
the dissemination of information in a computer-
mediated world in China, Internet Law in
China stresses the practical applications of
the law that are encountered by all individuals
and organizations in Chinese cyberspace, but
always in the light of theoretical underpinnings.
Among the overarching topics treated in the
Chinese context are the following: intellectual
property protection in cyberspace; privacy of
communication and data privacy; electronic
contract forming and electronic signature;
personal, domestic and international jurisdiction;
and free expression in cyberspace.
CONTENTS
The Chinese legal system; Regulating the Internet; Internet
speech; Privacy interests; Proprietary interests.
316 pages 234 x 156mm (6 x 9) hardback 2012
ISBN: 978 1 84334 648 7 E-ISBN: 978 1 78063 337 4
USA ISBN: 978 0 85709 159 8
NEW NEW NEW
China
82
Vertical
Specialization and
Trade Surplus in
China
Wang Wei, Tianjin University
of Commerce, China
Chandos Asian Studies Series
No. 48
Vertical Specialization and Trade Surplus in
China aims to measure the level of Vertical
Specialization (VS) in the Chinese manufacturing
industry to provide a more accurate
representation of China’s trade surplus, and gives
empirical analysis on provinces and products with
important VS activities in order to assess China’s
trade value-added.
CONTENTS
Introduction: Trade surplus in China – vertical specialization
and related issues; Vertical specialization trade patterns
and China’s trade surplus; An analysis of the role of vertical
specialization in the development of China’s trade surplus:
Evidence from 2000–2007; Vertical specialization, FDI and
China’s import–export imbalance; FDI and the processing
trade in China: Based on vertical specialization; An empirical
analysis of the relation between imports and exports of
China’s foreign-invested enterprises based on vertical
specialization; An empirical study of the relationship
between the US FDI infows and China–US bilateral trade
imbalances: Based on vertical specialization; A cointegration
analysis of the linkage between US exports to China and US
imports from China based on vertical specialization; FDI,
processing trade and China-Japan bilateral trade imbalance;
An empirical analysis on transformation of China’s foreign
trade development mode: Based on vertical specialization;
Closing remarks: Rebalancing the Chinese trade.
204 pages 234 x 156mm (6 x 9) hardback 2013
ISBN: 978 0 85709 446 9 E-ISBN: 978 0 85709 447 6
Multinational Corporation
Subsidiaries in China
An empirical study of growth and
development strategy
Jinghua Zhao, Central University of Finance
and Economics, China, Jifu Wang, University
of Houston, Vipin Gupta, California State
University and Tim Hudson, Texas Tech
University, USA
Chandos Asian Studies Series No. 45
This comprehensive study examines the global
strategies of multinational corporations (MNCs),
the strategic evolution and the categories of
their subsidiaries in China based on 150 MNCs. It
is the frst large-scale project of this nature to be
conducted.
CONTENTS
Part 1 Overview and conceptual building blocks:
Introduction; Conceptual building blocks. Part 2 Theoretical
background and methodology: Theoretical background;
Empirical research on growth and development strategy.
Part 3 Hypothesis testing and analysis: Strategic intent:
Investment and competitive factors; Corporate and
functional strategies. Part 4 Conclusions: Conclusions.
264 pages 234 x 156mm (6 x 9) hardback 2012
ISBN: 978 1 84334 605 0 E-ISBN: 978 1 78063 332 9
USA ISBN: 978 0 85709 163 5
Doing Business
Successfully in China
Mona Chung, Deakin
University, Australia
Chandos Asian Studies Series
No. 39
Despite the overwhelming
importance of the Chinese
economy to the success of
Western economies, there has yet to be an
examination of why Western companies have had
diffculties in doing business with the Chinese. A
signifcant barrier that companies have diffculty
to overcome is the effective communication
with their Chinese counter parts. This major
impediment is caused by no understanding of
the cultural differences between the Chinese
and Western business cultures. This book offers
the solution to this problem: the bi-cultural
personnel.
CONTENTS
Communicating with Chinese by understanding them
better; The Chung Model: A practical business example;
Characteristics of the Chinese in commercial negotiations; A
culturally sound entry strategy brings success; The mindset
of culture and its impact; Mistakes to avoid in managing
multicultural teams; Cultural obstacles to negotiations: New
research in China; Eat, drink and may your business prosper;
How to market products to Chinese consumers.
246 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 84334 549 7 E-ISBN: 978 1 78063 276 6
USA ISBN: 978 0 85709 155 0
Truths and Half Truths
China’s socio-economic reforms from
1978-2010
Ferdinand Gul and Haitian Lu, Hong Kong
Polytechnic University, Hong Kong
Chandos Asian Studies Series No. 38
CONTENTS
Reforms on: Population and employment; Social security
system; Environmental protection; Anti-poverty campaign;
Urbanization and rural development; Combat against
corruption; Educational systems; Economic governance
(trade, investment, banking and fnance); Political, cultural,
and societal change.
282 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 84334 628 9 E-ISBN: 978 1 78063 277 3
USA ISBN: 978 0 85709 170 3
Development and Reform of
Higher Education in China
Hong Zhu and Shiyan Lou, Tianjin University of
Commerce, China
Chandos Asian Studies Series No. 40
CONTENTS
Introduction to higher education in China; Higher education
system and its evolution; Structure of higher education;
Marketization of higher education; Internationalization of
higher education; Conclusion and prospects.
192 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 84334 639 5 E-ISBN: 978 1 78063 359 6
USA ISBN: 978 0 85709 160 4
Human Resources
Management in
China
Cases in HR practice
Edited by Doug Davies,
University of Canberra,
Australia and Liang Wei, East
China University of Science
and Technology, China
Chandos Asian Studies Series No. 36
CONTENTS
Succession planning in the Chinese subsidiary of a
multinational enterprise; Staffng issues in a furniture
exporting organisation in Ningbo; Human resource
problems at the US Vehicles motor factory in central China;
Management and staffng at a start-up regional airlines
company; Human resource problems during a merger and
acquisition; The compensation system reform of the multi-
purpose workgroup in a heat-treatment workshop; The
balanced scorecard in the Credit Card Association of China;
Staff turnover in a pharmaceutical and healthcare company;
Staff retention in the hotel industry; Human resource
problems in a high-tech business incubator; Staff retention,
motivation and commitment at the China Electrical
Components organisation; Remuneration and retention in a
privately-owned technology company; Organisational change
at a multinational gas corporation in Shanghai; Compensation
strategies as a motivational and retention tool; Performance
management at International Air Transport; Conclusion.
226 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 84334 552 7 E-ISBN: 978 1 78063 222 3
USA ISBN: 978 0 85709 148 2
China 2020
The next decade for the People’s Republic
of China
Edited by Kerry Brown, Senior Fellow at
Chatham House, UK
Chandos Asian Studies Series No. 34
CONTENTS
China in 2020: The leadership and the Party; China 2020:
International relations; The Chinese economy in the next
decade; China’s military in 2020; China’s environment in
2020; China’s western regions 2020: Their national and
global implications; China’s rule of law; China’s ‘soft power’
development by 2020.
268 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 84334 631 9 E-ISBN: 978 1 78063 278 0
USA ISBN: 978 0 85709 147 5
Post-Acquisition Management in
China
Yi He, Yi & Hong Business Consulting
(Shanghai) Co. Ltd, China
Chandos Asian Studies Series No. 30
CONTENTS
Theoretical perspectives of acquisition management;
Post-acquisition management and performance; Research
methods; Rationales of acquisitions in China; The nature of
post-acquisition changes; Post-acquisition change process
and performance; Post-acquisition management and
performance: a closer look; Survey fndings; Conclusion.
Recommendations for management and government policy.
314 pages 234 x 156mm (6 x 9) hardback 2009
ISBN: 978 1 84334 575 6 E-ISBN: 978 1 78063 223 0
NEW
China
83
WTO Accession and Socio-
Economic Development in China
Edited by Parikshit Basu and Yapa Bandara,
Charles Sturt University, Australia
Chandos Asian Studies Series No. 29
This book reviews how China’s accession to
the WTO has impacted upon its education,
environment, economic and social outcomes in
recent years.
CONTENTS
Introduction: Socio-economic development in China – WTO
accession and related issues. Education, environment
and services: Reform of China’s economic system with
WTO accession and its impact on tertiary education; The
relationship between economic globalization and higher
education internationalization in China; Green strategies
for enhancing economic growth and ecological sustainability
in Xinjiang province in China; Services in China: Prospects
for growth and implications for Australia. Finance and
accountancy: Trend and pattern of Foreign Direct Investment
in China’s economic boom; FDI Spill overs - the strategy
for Chinese economic development; The convergence
of International Financial Reporting Standards in China:
A view on the infuence of political ideology on Chinese
accounting profession; Accounting standards development
in China. Socio-economic impacts: Socio-cultural challenges
to economic growth in China – looking ahead; Community
development in China: Problems and prospects; Concluding
remarks.
234 pages 234 x 156mm (6 x 9) hardback 2009
ISBN: 978 1 84334 547 3 E-ISBN: 978 1 78063 237 7
Implementation of Changes in
Chinese Organizations
Groping a way through the darkness
Edited by Ruth Alas, Estonian Business School,
Estonia
Chandos Asian Studies Series No. 26
CONTENTS
Organizational changes in Chinese companies: The
triangular model for dealing with organizational change;
Chinese institutional context; Types of change in Chinese
organizations; The process of implementation of change;
Readiness to change; Ethnics and corporate social
responsibility during changes; Chinese cases: Introduction to
the case studies; Implication for managers.
200 pages 234 x 156mm (6 x 9) hardback 2009
ISBN: 978 1 84334 352 3 E-ISBN: 978 1 78063 235 3
The Chinese Consumer Market
Opportunities and risks
Edited by Lei Tang, ESC Rennes School of
Business, France
Chandos Asian Studies Series No. 27
CONTENTS
Chinese consumer trends; The Chinese automobile market;
The cosmetic sector in China; Chinese Internet consumer
behaviour; The Chinese mobile value-added services market;
The Chinese media market; The Chinese 3G market; The
Chinese wine market; The Chinese real estate market;
The Chinese pharmaceutical products market; The Chinese
tourism market.
250 pages 234 x 156mm (6 x 9) hardback 2009
ISBN: 978 1 84334 332 5 E-ISBN: 978 1 78063 220 9
China-ASEAN
Relations and
International Law
Edited by Zou Keyuan,
Lancashire Law School,
University of Central
Lancashire, UK
Chandos Asian Studies Series
No. 24
CONTENTS
Part 1 Introduction: History and development of
contemporary China–ASEAN relations; Asian approaches and
contributions to international law. Part 2 Compliance with
and implementation of international law: Legal framework
for the development of China–ASEAN relations; Law and
economic integration; Law and cooperation for the Greater
Mekong River sub-region; Law for the protection of the
environment; Law tackling non-traditional security issues;
Law governing the South China Sea issue. Part 3 Bilateral
relations between China and individual ASEAN countries:
China’s possible role in Myanmar’s national reconciliation.
250 pages 234 x 156mm (6 x 9) hardback 2009
ISBN: 978 1 84334 438 4 E-ISBN: 978 1 78063 233 9
The Private Sector
and China’s Market
Development
Zhikai Wang, Zhejiang
University, China
Chandos Asian Studies Series
No. 21
CONTENTS
Rural–urban industrial growth in the private sector: The
case of Zhejiang province; The private sector and China’s
market development: Case studies in Zhejiang and Jiangsu;
Innovation and market transition at the regional level in
China; Market transition and future developments in China’s
private sector; The development of the private sector
from the Jiangsu-Zhejiang model to the universal Chinese
model; Market integration and the internationalisation of
China’s private enterprises; Labour rights protection and the
sustainable development of the private sector.
138 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 399 8 E-ISBN: 978 1 78063 232 2
The Rapidly
Transforming
Chinese High-
Technology Industry
and Market
Institutions, ingredients,
mechanisms and modus
operandi
Nir Kshetri, University of North Carolina-
Greensboro, USA
Chandos Asian Studies Series No. 19
‘…useful reading for both economic and political
analysis.’
Journal of Contemporary Asia
328 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 464 3 E-ISBN: 978 1 78063 221 6
Managing Foreign Research and
Development in the People’s
Republic of China
The new think-tank of the world
Zheng Han, University of St. Gallen,
Switzerland
Chandos Asian Studies Series No. 14
CONTENTS
Literature review; The emerging market of China; Patterns
of foreign R&D in China; Motivations and challenges of
foreign R&D in China; Managing R&D professionals in China;
Managing intellectual property rights; Managing cooperation
with local universities; Conclusion and outlook.
260 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 153 6 E-ISBN: 978 1 78063 225 4
The Role of China in Global Dirty
Industry Migration
Haitian Lu, Consultant, Hong Kong
Chandos Asian Studies Series No. 15
CONTENTS
Dirty industry migration and environment: theories and
application; Dirty industry migration globally and in
China: an empirical study; Dirty industry migration under
international law; Dirty industry migration under Chinese
law; Corporate social responsibility and environmental
citizenship in China; Conclusion.
400 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 463 6 E-ISBN: 978 1 78063 236 0
The Rise of the Dragon
Inward and outward investment in China
in the reform period 1978-2007
Kerry Brown, Senior Fellow at Chatham House,
UK
Chandos Asian Studies Series No. 13
CONTENTS
A brief history of inward and outward investment in
China; Statistics; China as a destination for foreign direct
investment; China as an outward investor; Conclusion.
240 pages 235 x 156mm hardback 2008
ISBN: 978 1 84334 351 6 E-ISBN: 978 1 78063 231 5
paperback
ISBN: 978 1 84334 481 0
China: Building an Innovative
Economy
Celeste Varum, University of Aveiro, Portugal,
Can Huang, United Nations University, The
Netherlands and Joaquim Borges Gouveia,
University of Aveiro, Portugal
Chandos Asian Studies Series No. 10
152 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 148 2 E-ISBN: 978 1 78063 226 1
China
84
Long-Term Commitment, Trust
and the Rise of Foreign Banking
in China
Qing Lu, University of Hull, UK
Chandos Asian Studies Series No. 9
CONTENTS
China’s banking system and the central government’s
regulation of foreign banks; Factors infuencing the growth
of foreign banks’ branches; Central government control
over foreign banks’ customers in China; The development of
foreign banks’ customers in China; Development of foreign
banks in China; Case study: How did HSBC build trust with
the Chinese government? Conclusion.
284 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 321 9 E-ISBN: 978 1 78063 230 8
China and India
Opportunities and threats for the global
software industry
John McManus, University of Lincoln, UK,
Mingzhi Li, Tsinghua University, China and
Deependra Moitra
Chandos Asian Studies Series No. 3
188 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 158 1 E-ISBN: 978 1 78063 234 6
Globalization and the Chinese
Retailing Revolution
Competing in the world’s largest emerging
market
Yong Zhen, Beijing Normal University, China
Chandos Asian Studies Series No. 5
300 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 279 3 E-ISBN: 978 1 78063 229 2
Labour Disputes and their
Resolution in China
Jie Shen, University of South Australia,
Australia
Chandos Asian Studies Series No. 6
178 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 180 2 E-ISBN: 978 1 78063 227 8
Strategic Challenges and
Strategic Responses
The transformation of Chinese state-
owned enterprises
Jifu Wang, University of Houston, USA
Chandos Asian Studies Series No. 2
232 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 222 9 E-ISBN: 978 1 78063 228 5
INDIA
The Political Economy of
Corporate Responsibility in India
Bimal Arora, Nottingham University, UK
Chandos Asian Studies Series No. 59
The overall socio-economic development
experience in India under different economic
governance frameworks since the 1950s has given
rise to a large number of interrelated concerns.
However, all the institutional actors, including
private sector corporations, have responded to
these challenges in different ways. This book
documents these experiences in the Indian
context and identifes the scope and limitations
of corporations to address such concerns.
CONTENTS
Introduction and political economy framework for analysing
CSR; CSR in India: History and context; Contemporary CSR:
An overview of initiatives; The drivers of CSR in India;
Conclusion; Appendix 1: Overview of social, work and wage-
related legislation; Appendix 2: Core labour standards and
legislation; Bibliography.
250 pages 234 x 156mm (6 x 9) hardback Q4 2014
ISBN: 978 1 84334 415 5 E-ISBN: 978 1 78063 338 1
USA ISBN: 978 0 85709 161 1
Prospects of
Regional Economic
Cooperation in South
Asia
With special studies on
Indian industry
Gordhan Saini, School of
Management and Labour
Studies, Tata Institute of Social Sciences, India
Chandos Asian Studies Series No. 44
This book is aimed at researchers and students at
graduate and post-graduate level in the feld of
economics and international trade.
CONTENTS
Part 1 Regional economic cooperation in South Asia: Regional
trade agreements: Trends, taxonomy and motivation;
Regional trade agreements in South Asia; Regional economic
cooperation in South Asia: A literature review; Regional
trade in South Asia: fndings from three indices; Gravity
analysis of South Asia’s free trade; What do GTAP evaluations
reveal about regionalism in South Asia? Trade facilitation
concerns in South Asia: The case of selected agro-food
industries; The impact of the India-Sri Lanka FTA: Prospects
for a comprehensive economic partnership agreement. Part
2 Special studies on Indian industry: The Hatch-Waxman
Act and Indian pharmaceutical frms: An analysis; Non-tariff
measures and their impact: India’s textiles and clothing
exports; Cluster dynamics and performance in traditional
industries: Critical review of lock, brassware and glassware
industries in north India; Part 3 Conclusion: Conclusion.
298 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 84334 614 2 E-ISBN: 978 1 78063 330 5
USA ISBN: 978 0 85709 164 2
Human Capital Management
Challenges in India
Ram Raghavan, TALENGENE, UK
Chandos Asian Studies Series No. 37
Human Capital Management Challenges in India
focuses on the Indian talent pool and identifes
why companies are fnding it diffcult to identify,
recruit, reward and retain talent. It provides an
insight as to why companies fnd it diffcult to
retain talent by questioning certain fundamental
assumptions held by organisations, such as the
role of Human Resources.
CONTENTS
The fundamental shift; Is it strategic? Practical HR;
Introduction to practical HR; Strategies to manage talent;
Talent pool.
200 pages 234 x 156mm (6 x 9) hardback 2011
ISBN: 978 1 84334 564 0 E-ISBN: 978 1 78063 248 3
USA ISBN: 978 0 85709 149 9
India’s Innovation Blueprint
How the largest democracy is becoming an
innovation super power
George Eby Mathew, Infosys, Australia
Chandos Asian Studies Series No. 33
India’s Innovation Blueprint assesses the new
economic climate in India, together with talent
and entrepreneurship which are also making
India a net supplier of innovation. It identifes
gaps in the current innovation ecosystem and
recommends a portfolio approach and calls for a
National Innovation System (NIS) as a blueprint to
fx the gaps.
CONTENTS
The tipping point eras; India’s place in the new world order;
Enviable growth; Ground-breaking changes; Innovation
foundation; Gargantuan opportunities and mindless
pitfalls; Enhancing rural GDP through inclusive innovation;
Formalising innovation through a national innovation system.
188 pages 234 x 156mm (6 x 9) hardback 2010
ISBN: 978 1 84334 229 8 E-ISBN: 978 1 78063 224 7
USA ISBN: 978 0 85709 145 1
China and India
Opportunities and threats for the global
software industry
John McManus, University of Lincoln, UK,
Mingzhi Li, Tsinghua University, China and
Deependra Moitra
Chandos Asian Studies Series No. 3
CONTENTS
The global software industry; China: A PESTEL analysis; India:
a PESTEL analysis; China versus India – a SWOT perspective;
Segmentation within the global software industry;
Interrelationships in China and India’s software industries;
Competitive position strategy; Pursuing competitive
strategies; Marketing and customer-oriented strategies.
188 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 158 1 E-ISBN: 978 1 78063 234 6
NEW
India
85
JAPAN
Management Education in Japan
Norio Kambayashi, Kobe University, Masaya
Morita, Kansai University and Yoko Okabe,
Kyoto Sangyo University, Japan
Chandos Asian Studies Series No. 12
Based on a contextual model, this book examines
whether the MBA education system in the
Japanese business schools is useful for human
resource development in Japanese frms and
discusses the importance of developments of
Japanese-specifc methods of management
education.
CONTENTS
Introduction: The contexts of management education in
Japan; Curriculum in leading business schools in Japan;
Japanese frms’ expectations to management education from
the viewpoint of management; Students’ expectations to
management education from the viewpoint of employees;
Comparison on MBA holders’ careers/qualities between
Japan and US why do some Japanese employees select to
study in American business schools instead of Japanese
ones? Management education in corporate universities;
Comparisons of management education between these
corporate universities and authentic universities; Conclusion
summary and implications for practitioners and academics.
122 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 218 2 E-ISBN: 978 1 78063 249 0
THAILAND
The Globalisation of Executives
and Economies
Lessons from Thailand
Edited by John Walsh, Shinawatra
International University, Thailand
Chandos Asian Studies Series No. 1
CONTENTS
Part 1 Overview of Thailand and the Thai economy: The
globalisation of Thai corporations and executives: The new
generation; Globalisation and the evolution of business
management and leadership in Thailand: Some observations;
Consumer emancipation and economic development: The case
of Thailand. Part 2 Crucial industrial sectors: Globalisation of
the executive search industry in Thailand; Globalisation and
the Thai educational system; Agro-industry competitiveness in
Thailand under globalisation; Post-Tsunami recovery and the
Tourist Authority of Thailand. Part 3 The legal, political and
cultural environment of Thai business: The globalisation of
Thailand – obstacles and solutions: A management perspective;
Thai ICT policy and the globalising role of the internet; Below
the line government: An initial investigation into Thai Rak Thai
political marketing. Part 4 Globalisation of Thai consumers and
frms: Technology and customer relationships in Thai fnancial
services; Factors infuencing Thai investors investing in fxed
income funds; Professionalisation of sales in Thailand: A
perspective on personal connections; Towards E-Government:
A study of supplier attitudes towards the adoption of
E-Auction procurement by the Metropolitan Electricity
Authority of Thailand; The relationship is the brand: Sales
reps and information for new service development in Thai life
insurance; Cultural factors in ERP adoption: A Thailand-Europe
comparison.
270 pages 234 x 156mm (6 x 9) hardback 2006
ISBN: 978 1 84334 281 6 E-ISBN: 978 1 78063 252 0
SOUTH KOREA
How The Underdog Korea Has
Emerged from War to Economic
Power
From ashes to fames
Sang Nam, University of Victoria, Canada
Chandos Asian Studies Series No. 57
Korea has emerged from one of the poorest
countries of the 1960s to an economic power
within a few decades. Often called the miracle
of the Han River, Korea’s rapid ascension
to an economic power is one of the most
remarkable ‘rags to riches’ stories in the history
of modern economy. This book explores how
Korea has turned the crises into opportunities
and transformed herself into an ever-stronger
economy in the 20th century.
CONTENTS
A brief history; Ashes to fames; Korean excellence; Foreign
companies in Korea; Current challenges: Challenges that
Korean companies face in the global economy of the
21st century: How the Korean companies deal with the
challenges; Into the future: What Korean companies need to
do to become effective global leaders.
200 pages 234 x 156mm (6 x 9) hardback Q1 2015
ISBN: 978 1 84334 400 1 E-ISBN: 978 1 78063 333 6
USA ISBN: 978 0 85709 168 0
South Korea
Challenging globalisation
and the post-crisis reforms
Edited by Young-Chan Kim,
Greenwich University, UK,
Doo-Jin Kim, Frankfurt
University, Germany and
Young Kim, Graduate School
of National Intelligence,
Korea
Chandos Asian Studies Series No. 23
300 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 472 8 E-ISBN: 978 1 78063 251 3
Strategic Marketing Decision-
Making Within Japanese and
South Korean Companies
Yang-Im Lee, Royal Holloway, University of
London and Peter Trim, Birkbeck College,
University of London, UK
Chandos Asian Studies Series No. 22
364 pages 234 x 156mm (6 x 9) hardback 2008
ISBN: 978 1 84334 363 9 E-ISBN: 978 1 78063 250 6
paperback
ISBN: 978 1 84334 469 8
VIETNAM
The Transformation of Human
Resource Management and
Industrial Relations in Vietnam
Anne Vo, University of Wollongong, Australia
Chandos Asian Studies Series No. 28
This essential reference reviews recruitment
and selection, training and development,
performance management and union relations
in a sample of multi national companies (MNCs)
and local frms in Vietnam. It addresses the
transfer of human resources management (HRM)
systems across borders and the transformation
of HRM practices in Vietnam in the context of a
developing and transitional economy.
CONTENTS
Vietnam as a transforming country; Recruitment and
selection; Performance management; The reward system;
Training and development; Industrial relations; Discussion
and conclusions.
190 pages 234 x 156mm (6 x 9) hardback 2009
ISBN: 978 1 84334 270 0 E-ISBN: 978 1 78063 254 4
Guerilla Capitalism
The state in the market in Vietnam
Lan Nguyen, International Finance Corporation
(IFC), Vietnam
Chandos Asian Studies Series No. 25
‘…an inspiring book that can be read from many angles…
a must-read for anyone who is either curious or serious
about business in Vietnam.’
Asia Policy
CONTENTS
Analytical background; The theoretical framework;
Research methodology; An overview of Vietnamese history
and culture; An overview of the Vietnamese economy in
transition and the reform of state-owned enterprises;
The institutional matrix and typical form of capitalism in
Vietnam; Authority relations within Vietnamese SOEs; The
industrial governance of SOEs; The management problems of
the Vietnamese SOEs; Embedded materialism - The limitation
of the incentive structure in Vietnamese SOEs; Policy
implications; Summary and conclusions.
250 pages 234 x 156mm (6 x 9) hardback 2009
ISBN: 978 1 84334 550 3 E-ISBN: 978 1 78063 255 1
Vietnamese State Industry
and the Political Economy of
Commercial Renaissance
Dragon’s tooth or curate’s egg?
Adam Fforde, University of Melbourne,
Australia
Chandos Asian Studies Series No. 7
300 pages 234 x 156mm (6 x 9) hardback 2007
ISBN: 978 1 84334 220 5 E-ISBN: 978 1 78063 253 7

Japan Thailand South Korea Vietnam
NEW
86
24/7 Reference, 2, 38, 41
Abstracts and Abstracting, 54
Academic and Professional Publishing, 38
24/7 Reference, 2, 43, 47
Abstracts and Abstracting, 63
Academic and Professional Publishing, 44
Academic Branch Libraries in Changing Times, 6,
14
Academic Librarianship, Publishing, and the
Tenure Track, 21, 43
Academic Libraries in the US and China, 4
Academic Research Library in a Decade of
Change, The, 7, 16
Accidental Information Discovery, 29, 36
Achieving Transformational Change in Academic
Libraries, 4, 13
Acquisitions Go Global, 7, 17, 64
Active Learning Techniques for Librarians, 32
Adolescent Novel, The, 28
After the Book, 2, 37
An Evaluation of the Benefts and Value of
Libraries, 19
An Overview of the Changing Role of the Systems
Librarian, 6, 24
Archives, 64
Archives and Societal Provenance, 62
ART of People Management in Libraries, The, 15,
24
Asia in the Global ICT Innovation Network, 79
Asian Business Groups, 79
Australian Library Supervision and Management,
17
Becoming Confdent Teachers, 23, 40
Being the Best You Can Be, 70
Bibliographic Information Organization in the
Semantic Web, 61, 72
Body Language and the First Line Manager, 70
Brave New World of Publishing, The, 45
Building a Digital Repository Program with
Limited Resources, 50, 59
Building a Successful Archival Programme, 64
Building Bridges, 7
Building Communities, 13, 74
Building Library 3.0, 57, 77
Building Your Library Career with Web 2.0, 23,
55, 77
Bullying and Sexual Harassment, 70
Bush, City, Cyberspace, 28
Business Strategy and Corporate Governance in
the Chinese Consumer Electronics Sector, 79
Cataloguing Outside the Box, 63
Cataloguing Without Tears, 64
Challenges of Knowledge Sharing in Practice,
The, 68
Changing Landscape of China’s Consumerism,
The, 80
Changing Role of the Human Resource Profession
in the Asia Pacifc Region, The, 78
Characteristics of the Successful 21st Century
Information Professional, 17, 25
China, 80
China 2020, 82
China and India, 84
China: Building an Innovative Economy, 83
China’s Capital Markets, 81
China’s Foreign Policy, 81
China’s Venture Capital Market, 80
China-ASEAN Relations and International Law, 83
Chinese Consumer Market, The, 83
Chinese Librarianship in the Digital Era, 4, 55
Classifcation in Theory and Practice, 64
Collection Management, 17
Combating Student Plagiarism, 34, 42
Comprehensive Library Staff Training Programme
in the Information Age, A, 17, 25
Computers for Librarians, 54
Concepts and Advances in Information Knowledge
Management, 47, 65
Consumption and management, 69
Content Licensing, 59
Continuing Professional Development, 26
Convergence of Libraries and Technology
Organizations, 6, 49
Coping With Continuous Change in the Business
Environment, 68
Corporate Literacy, 70
Creating a Competitive Intelligence Capability, 69
Creating and Maintaining an Information Literacy
Instruction Program in the Twenty-First
Century, 30
Creating Digital Collections, 52, 59
Crisis Information Management, 56, 77
Critical Assessment of Research, The, 41
Cruise to Success, 25
Culture of Evaluation in Library and Information
Services, The, 17, 20
Customer Care, 15, 24
Customer Service in Academic Libraries, 18, 21
Data Clean-up and Management, 66
Delivering E-Learning for Information Services in
Higher Education, 43
Demystifying the Institutional Repository for
Success, 48, 61
Descriptive and Subject Cataloguing, 64
Designing Effective Library Tutorials, 5, 39
Developing Archives and Special Collections, 61
Developing Open Access Journals, 45, 52
Development and Reform of Higher Education in
China, 82
Digital Age and Local Studies, The, 60
Digital Dialogues and Community 2.0, 76
Digital Dilemmas and Solutions, 60
Digital Information Contexts, 60
Digital Information Culture, 73
Digital Libraries, 60
Digital Libraries and the Challenges of Digital
Humanities, 53, 58, 60
Digital Library Economics, 59
Digital Rights Management, 59, 60
Disaster Planning for Libraries, 2, 11
Disaster Recovery for Archives, Libraries and
Records Management Systems in Australia and
New Zealand, 64
Diversity Programming and Outreach for
Academic Libraries, 8, 23
Do You Web 2.0?, 56, 76
Doing Business Successfully in China, 82
Don’t Just Do Something, Sit There, 16, 25
E-book Publishing Success, 46
E-books in Academic Libraries, 44, 50
Ecology of Academic Journals, The, 43
Economic Relations Between Asia and Europe,
The, 80
Ecosystem of Digital Assets, The, 36, 46
Effective Information Retrieval from the
Internet, 74
E-Journal Invasion, 64
Electronic Financial Services, 70
Electronic Portfolios, 24, 42
Electronic Resource Management, 5, 48
Electronic Resources in the Virtual Learning
Environment, 43, 53
Emerging Technologies for Academic Libraries in
the Digital Age, 51, 57
Emerging Technologies for Knowledge Resource
Management, 52, 68
Enabling End-Users, 35
Engaging First-Year Students in Meaningful
Library Research, 31
Engaging Students with Archival and Digital
Resources, 32, 63
Engineering Education, 35
Enhancing Learning and Teaching through Student
Feedback in Engineering, 40
Enhancing Learning and Teaching through Student
Feedback in Medical and Health Sciences, 35
Enhancing Learning and Teaching through Student
Feedback in Social Sciences, 38
Ethical Behaviour in the E-Classroom, 39
Ethical Decision Making for Digital Libraries, 10,
60
Evaluation of Digital Libraries, 51, 59
Evaluation of Research by Scientometric
Indicators, The, 41
Evaluation of Worldwide Digital Reference
Services in Libraries, The, 59
Eve on Top, 69
Evidence-Based Librarianship, 20
Excellence in the Stacks, 4, 12
Expatriates in Asia, 78
Exploring Education For Digital Librarians, 21, 38
Exploring Methods in Information Literacy
Research, 34
External Quality Audit, 38
Facelifts for Special Libraries, 19
Faculty-Librarian Relationships, 8, 26
Female Entrepreneurship in East and South-East
Asia, 79
Finding Legal Information, 35, 54
Finding Offcial British Information, 49
Finding the Concept, Not Just the Word, 52, 63
Freedom of Information, 10
Freedom of Information and the Developing
World, 7, 9
From Fear to Flow, 24
From Knowledge Abstraction to Management, 61
From Lending to Learning, 27
From Science 2.0 to Pharma 3.0, 76
Fundamentals of International Organizational
Behaviour, 70
Future of Information Architecture, The, 67
Future of Post-Human Knowledge, The, 67
Future of the Academic Journal, The, 45
Future of the Book in the Digital Age, The, 46
Gatekeepers of Knowledge, 6
Glass Ceiling in Chinese and Indian Boardrooms,
The, 78
Global Information Inequalities, 9, 52
Global Research Without Leaving Your Desk, 41,
51
Global Resource Sharing, 49
Globalisation and Work in Asia, 78
Title index
87
Globalisation of Executives and Economies,
The, 85
Globalisation, Information and Libraries, 10
Globalization and the Chinese Retailing
Revolution, 84
Globalization, Change and Learning in South
Asia, 78
Globalization, Flexibilization and Working
Conditions in Asia and the Pacifc, 78
Google and the Digital Divide, 71
Google Generation, The, 71
Google Scholar and its Competitors, 54, 72
Google This!, 14, 55, 72
Growing People, 70
Guerilla Capitalism , 85
Guide to MARC 21 for Cataloging Books and
Serials, 64
Handbook of Digital Library Economics, A, 58
Handbook of Ethical Practice, A, 10
Host in the Machine, The, 73, 77
How Libraries Make Tough Choices in Diffcult
Times, 4, 13
How LIS Professionals Can Use Alerting
Services, 25, 53
How The Underdog Korea Has Emerged from War
to Economic Power, 85
HR Due Diligence, 78
Human Capital Management Challenges in India,
84
Human Resources Management in China, 82
Human Side of Reference and Information
Services in Academic Libraries, The, 7, 52
Imagine Your Library’s Future, 7, 27
Impact of Organisational Culture on Knowledge
Management, The, 67
Implementation of Changes in Chinese
Organizations, 83
Improving Library Services to People with
Disabilities, 7, 10
Indexing, 62
India’s Innovation Blueprint, 84
Information and Knowledge Professional’s Career
Handbook, The, 23
Information Architecture for Information
Professionals, 68
Information Consulting, 14
Information Dynamics in Virtual Worlds, 72
Information History - An Introduction, 34
Information Literacy, 32, 35, 35
Information Literacy and Cultural Heritage, 30,
62
Information Literacy and Lifelong Learning, 26,
29
Information Literacy Cookbook, The, 34
Information Literacy Education: A Process
Approach, 34
Information Literacy in the Digital Age, 32, 57
Information Literacy Instruction, 32
Information Literacy Landscapes, 32
Information Literate School Community 2, The,
28
Information Obesity, 33
Information Services and Digital Literacy, 30, 56
Inside China’s Legal System, 81
Instant Messaging Reference, 52
Institutional Repositories, 53, 64
Institutional Repository, The, 53, 64
Instructional Strategies and Techniques for
Information Professionals, 39
Intellectual Property, 70
Intellectual Property and the Work of Information
Professionals, 58
Intellectual Property Licences and Technology
Transfer, 71
Interlending and Document Supply in Britain
Today, 17, 20
Internet and Higher Education, The, 41, 57
Internet Law in China, 81
Internet, Power and Society, The, 73
Introduction to Cataloguing Theory, 61
iPhone Application Development, 50, 72
Joint-Use Libraries, 16, 28
Keeping the User in Mind, 33, 42
Knowledge Audits and Knowledge Mapping, 65
Knowledge Management, 67, 68
Knowledge Management for Sales and
Marketing, 19, 67
Knowledge Management for Services, Operations
and Manufacturing, 67
Knowledge Management in Higher Education, 36,
65
Knowledge, Information and the Business
Process, 66
Knowledge-Based Working, 68
Labour Disputes and their Resolution in China, 84
Law Firm Librarianship, 14, 26
Law, Libraries and Technology, 8, 60
Leadership and Management of Quality in Higher
Education, 20, 41
Leadership in Academic and Public Libraries, 12
Leadership in Libraries, 13, 22
Leadership Primer for New Librarians, A, 16, 25
Leadership Scaffolding, 71
Leading Empowerment, 71
Learning Commons, 7, 34
Lessons Learned Handbook, The, 40
Librarian’s Guide on How to Publish, A, 44
Librarian’s Guide to Academic Research in the
Cloud, The, 12, 39, 55
Librarian’s Guide to Catholic Resources on the
Internet, The, 37, 55
Librarian’s Guide to Graphs, Data and the
Semantic Web, A, 65
Librarian’s Guide to the Internet, A, 54, 58
Librarians of Babel, 16, 25
Librarianship and Human Rights, 10
Libraries and Archives, 27, 62
Libraries and Identity, 6
Libraries and Public Perceptions, 10, 26
Libraries and Society, 9
Libraries for Users, 6, 33
Libraries in the Twenty-First Century, 8
Library 3.0, 11, 47
Library and Information Science Research in the
21st Century, 51
Library Classifcation Trends in the 21st
Century, 5
Library Instruction Design, 18, 36
Library Management, 16
Library Performance and Service Competition, 20
Library Project Funding, 10, 28
Library Scholarly Communication Programs, 8, 47
Library Technology and User Services, 5
Library Web Ecology, 57
Licensing and Managing Electronic Resources, 51
Local Community in the Era of Social Media
Technologies, 75
Long-Term Commitment, Trust and the Rise of
Foreign Banking in China, 84
Machiavellian Librarian, The, 3, 8
Making a Collection Count, 3, 58
Making Sense of Space, 36, 71
Making Sense of the Web, 71, 74
Making Theses and Dissertations Available
Electronically, 46, 60
Management Education in Japan, 85
Management of Information Organizations, 13
Managing Academic Libraries, 3, 11
Managing and Supporting Student Diversity in
Higher Education, 30, 38
Managing Archives, 64
Managing Burnout in the Workplace, 21
Managing Change and People in Libraries, 15, 25
Managing Electronic Resources, 51
Managing Foreign Research and Development in
the People’s Republic of China, 83
Managing Global Business Strategies, 69
Managing Image Collections, 49, 59
Managing Integrated First-Line Support in
Academic Libraries, 11
Managing Intellectual Capital in Libraries, 5, 22,
66
Managing People Globally, 78
Managing Social Media in Libraries, 55, 75
Managing the one-person library, 10
Managing Your Library and its Quality, 14, 19
Marketing the Best Deal in Town, 20, 28
Mastering Information Retrieval and Probabilistic
Decision Intelligence Technology, 53
Maximizing Electronic Resources Management in
Libraries, 46
Measuring Academic Research, 41
Meeting the Needs of Student Users in Academic
Libraries, 18, 31
Metadata Application in Digital Repositories and
Libraries, 46, 60
Metadata for Digital Resources, 52, 63
Metadata Manual, The, 62
Method in the Madness, 51
Mid-Career Library and Information
Professionals, 23
More Than a Thank You Note, 9
Most Delicate Monster, A, 28
Multi-dimensions of Industrial Relations in the
Asian Knowledge-Based Economies, The, 80
Multimedia Information Retrieval, 48, 65
Multinational Corporation Subsidiaries in
China, 82
Nature of Asian Firms, The, 80
Networked Collaborative Learning, 41
Never Mind the Web, 45, 73
New Approaches to E-Reserve, 15, 50
New Content in Digital Repositories, 48, 62
New Directions for Academic Liaison Librarians,
4, 22
New Information Professional, The, 26
New Paradigm of Library and Information Services
Marketing, A, 18
New Thinking for 21st Century Publishers, 45
News Search, Blogs and Feeds, 73, 77
Not Your Ordinary Librarian, 22
Title index
88
Numeric Data Services and Sources for the
General Reference Librarian, 49, 56
Online and Blended Business Education for the
21st Century, 69
Online Databases and Other Internet Resources
for Earth Science, 42, 52
Online Dispute Resolution, 73
Online Information Services in the Social
Sciences, 54
Online Learning and Assessment in Higher
Education, 41
Ontologies, Taxonomies and Thesauri in Systems
Science and Systematics, 63
Open Access, 46, 53
Open Access and its Practical Impact on the Work
of Academic Librarians, 45, 51
Open Source Database Driven Web
Development, 53, 74
Optimizing Academic Library Services in the
Digital Milieu, 3, 39
Organisational Culture for Information
Managers, 14, 67
Organising Knowledge, 68
Organising Knowledge in a Global Society, 63
Other 51 Weeks, The, 20
Patron-Driven Library, The, 3, 48
Performance, risk and competition in the Chinese
banking industry, 80
Performing Hybridity, 43
Personal Knowledge Capital, 66
Plagiarism Education and Prevention, 40
Plugged-In Professor, The, 38, 75
Political Economy of Corporate Responsibility in
India, The, 84
Politics of Libraries and Librarianship, The, 9, 16
Popular Literature for Children and
Adolescents, 28
Post-Acquisition Management in China, 82
Practical and Effective Management of Libraries,
6, 15
Practical Guide to Electronic Resources in the
Humanities, A, 50
Practical Leadership, 71
Practical Open Source Software for Libraries, 50,
57
Practical Writing Guide for Academic Librarians,
A, 24, 33
Practising Information Literacy, 32
Presentations for Librarians, 25
Preservation and Protection of Library
Collections, The, 2, 18
Principles of E-learning Systems Engineering, 42
Private Philanthropic Trends in Academic
Libraries, 9, 12
Private Sector and China’s Market Development,
The, 83
Private Sector’s Role in Poverty Reduction in
Asia, The, 79
Productivity for Librarians, 15, 24
Project Management in Libraries, Archives and
Museums, 15, 28
Prometheus Assessed?, 39
Prospects of Regional Economic Cooperation in
South Asia, 84
Providing more with less, 28
Providing Research Support, 29, 35
Public Interest and Private Rights in Social
Media, 75
Public Libraries and their National Policies, 27
Pursuing Information Literacy, 33
Putting Content Online, 68
Qualitative Research and the Modern Library, 19
R&D and Licensing, 70
Radical Information Literacy, 29
Rapidly Transforming Chinese High-Technology
Industry and Market, The, 83
Record Keeping in a Hybrid Environment, 53, 64
Records Management and Knowledge
Mobilisation, 27, 63
Records Management for Museums and Galleries,
26, 63
Recovery, Reframing, and Renewal, 23
Reinventing Librarianship, 3, 11
Research Methods for Students, Academics and
Professionals, 35
Revolution Will Not be Downloaded, The, 73
RFID for Libraries, 50
Rise of the Dragon, The, 83
Role of China in Global Dirty Industry Migration,
The, 83
Role of the Academic Librarian, The, 8, 26
Role of the Legal Information Offcer , The, 17, 27
Scenarios and Information Design, 68
Scholarly Communication for Librarians, 33, 45
Scholarly Communication in China, Hong Kong,
Japan, Korea and Taiwan, 45
Scholarly Communication in Library and
Information Services, 44, 50
Scholarly Information Search in the Networked
Academic Learning Environment, 22, 29
Scientifc Libraries, 7
Scientifc Publishing, 44
Securing the Safety of Navigation in East Asia, 79
Security Risks in Social Media Technologies, 75
Sense of Control, A, 33, 42
Service Science and the Information Professional,
18, 65
Setting Up a New Library and Information
Service, 8, 54
Short-cut to Marketing The Library, A, 20, 28
Social Information, 49, 76
Social Media Audits, 75
Social Media for Academics, 76
Social Reading, 30, 74
Solving Disputes for Regional Cooperation and
Development in the South China Sea, 81
Solving Management Problems in Information
Services, 17
South Korea, 85
Spatializing Knowledge, 37, 47
Special Libraries as Knowledge Management
Centres, 27, 67
Starting a Digitization Center, 54, 60
Strategic Business Development for Information
Centres and Libraries, 5
Strategic Challenges and Strategic Responses, 84
Strategic Change Management in Public Sector
Organisations, 70
Strategic Human Resources Planning for Academic
Libraries, 2, 11
Strategic Information Management, 16, 67
Strategic Management of Technology, The, 17, 54
Strategic Marketing Decision-Making Within
Japanese and South Korean Companies, 85
Student Feedback, 40
Succeed or Sink, 79
Supplementary Protection Certifcates (Patent
Extensions), 69
Supporting Research Writing, 31, 44
Surviving the Future, 20
Taking Charge of Your Career, 24
Teaching Information Literacy for Inquiry-Based
Learning, 33
Teaching Librarian, The, 37, 72
Teaching Research Processes, 31, 40
Teaching with Technology, 34, 42
Technology and Knowledge Flow, 50, 66
Television versus the Internet, 73
Ten Steps to Maturity in Knowledge Management,
68
Theory and Practice of the Dewey Decimal
Classifcation System, The, 61
Towards a Semantic Web, 56, 73
Training Library Patrons the ADDIE Way, 25
Transformation of Human Resource Management
and Industrial Relations in Vietnam, The, 85
Transforming Research Libraries for the Global
Knowledge Society, 6, 57
Trends in Mobile Technology and Business in the
Asia-Pacifc Region, 80
Trends, Discovery, and People in the Digital Age,
48, 66
Truths and Half Truths, 82
Understanding Librarians, 15, 22
Understanding the Internet, 73
Universal Design, 13, 19
User-Centred Library Websites, 58
User-Generated Content and its Impact on Web-
Based Library Services, 27, 57
Using Network and Mobile Technology to Bridge
Formal and Informal Learning, 38
Using the Internet for Political Research, 54, 74
Utilizing Technology in the Academic Research
Process, 29, 37
Vertical Specialization and Trade Surplus in
China, 82
Vietnamese State Industry and the Political
Economy of Commercial Renaissance, 85
Virtual Research Environments, 33, 41
Visionary Leaders for Information, 6
Ways of Experiencing Information Literacy, 31
Web 2.0 and Libraries, 56, 76
Web 2.0 Knowledge Technologies and the
Enterprise, 77
Web Information Management, 73
Web Project Management for Academic
Libraries, 57
Weblogs and Libraries, 58, 77
Website Visibility, 73
When tradition turns into innovation, 69
Whole Brain® Learning in Higher Education, 30,
37
Why Blog?, 77
Why Intranets Fail (and How to Fix Them), 53
Wikis, 74
Working With Text, 36, 47
Workplace Culture in Academic Libraries, 12, 21
WTO Accession and Socio-Economic Development
in China, 83
Youth Services and Public Libraries, 28
Yunnan-A Chinese Bridgehead to Asia, 81
Title index
89
Afzal, Waseem 13
Agee, Jim 7, 17, 64
Agnew, Grace 60
Aho, Melissa K 3, 8
Alas, Ruth 83
Albino, Vito 69
Albitz, Becky 51
Al-Hawamdeh, Suliman 68
Allan, Robert 33, 41
Allison, Dee Ann 3, 48
Alonso-Arévalo, Julio 30, 74
Alvite, Luisa 6, 33
Alvord, Trevor 61
Anderson, Cokie 10, 54, 60
Andreosso-O’Callaghan, Bernadette 80
Andres, Ana 41
Andretta, Susie 31, 35
Andrew, Theo 53, 64
Ang, David 79
Applegarth, Mike 71
Arbaugh, J B 69
Arora, Bimal 84
Asselin, Marlene 28
Azzolini, John 14, 26
Badke, William 31, 40
Bailin, Alan 41
Baker, David 9, 17, 48, 54, 58, 59, 66, 69, 70
Baker, Kim 30, 62
Balagué, Núria 14, 19
Ballantyne-Scott, Brooke 19
Ballard, Terry 14, 55, 72
Bandara, Yapa 83
Banerjee, Kyle 60
Baofu, Peter 67
Barrionuevo, Leticia 6, 33
Barron, Deirdre 6
Barth, Christopher 6, 49
Basset, Hervé 76
Bassett, Dawn 19
Bassino, Jean-Pascal 80
Basu, Parikshit 83
Batley, Susan 64, 68
Bean, Margaret 49
Benbya, Hind 67
Bennett, Erika 3, 8
Benson, Robyn 30, 38, 41
Berrington, Mike 11
Berube, Linda 56, 76
Blanke, Tobias 36, 46
Blessinger, Kelly 12, 21
Boden, Debbi 34
Bolin, Mary 3, 11
Borges Gouveia, Joaquim 83
Borthwick, Ian 44
Botha, Antonie 68
Botha, Deonie 69
Bothma, Theo 30, 37
Botten, Neil 69
Brabazon, Tara 73, 76
Brack, Charlotte 41
Bradford, Jean 17, 20
Bradley, Cara 40
Breede, Manfred 45
Bridges, Karl 37, 55
Bridgewater, Rachel 52
Brine, Alan 26
Brine, Jenny 17, 20
Brown, Daniel 53
Brown, Kerry 82, 83
Brown, Scott 49, 76
Brunskill, Charlotte 26, 63
Bucknall, Tim 5
Buehler, Marianne 48, 61
Burgess, John 51, 78
Burton, Paul 10
Bwalya, Kelvin Joseph 47, 65
Byke, Suzanne 16, 25
Cahill, Kay 27, 57
Campbell, Robert 44
Carney, Michael 79
Carpenter, Julie 10, 15, 28
Carr, Reg 7, 16
Casey, Bernadette 69
Catherall, Paul 43
Charbonneau, Deborah 9, 52
Chen, Hsin-Liang 68
Cheung, Ophelia 15, 50
Childs, Mark 36, 71
Choo, Jaewoo 81
Chow, Anthony 5
Chung, Mona 82
Clobridge, Abby 50, 59
Clyde, Laurel 58, 77
Cole, Meryl 52
Comerford, Kieran 70
Condit Fagan, Jody 57
Connell, Julia 78
Connor, Elizabeth 20
Cooke, Nicole 39
Cooper, Mindy 8, 23
Cooperman, Larry 10
Cope, Bill 45, 46, 56, 73
Copeland, Susan 46, 60
Cordón-García, José-Antonio 30, 74
Cotter, Catherine 21
Cotton, Justine 32, 63
Crawford, Alice 4, 22
Crawford, John 17, 20, 26, 29
Crook, Linda 23
Crosling, Glenda 30, 38
Crump, Michele 18, 31
Crumpton, Michael 2, 11
Crumrin, Robin 8, 23
Curley, Duncan 69, 71
Curran, Kevin 73
Currás, Emilia 63
Cutshaw, Oliver 23
Dahl, Mark 60
Darch, Colin 7, 9
Dartnall, Jean 28
Davies, Doug 82
Dawson, Heather 54, 74
de Boer, Ann-Louise 30, 37
de Castro, Paola 16, 25
de Grandbois, Yvonne 18, 65
de Jonge, Alice 78
de Keyser, Piet 62
De Prato, Giuditta 79
de Stricker, Ulla 23
Debroux, Philippe 79
Deines-Jones, Courtney 7, 10
Demb, Sarah 26, 63
Devos, Anita 30, 38
Dewey, Barbara 6, 57
Diaz, Sebastian 36, 65
Dillon, Ken 28
Doig, Judith 64
Dolan, Simon 70
Drummond, Robyn 29, 35
Du Plessis, Marina 67
du Toit, Pieter 30, 37
Dubnjakovic, Ana 50
Dumay, John 29, 37
Dunlap, Isaac 53, 74
Dunsire, Gordon 61, 72
Düren, Petra 12
Dzever, Sam 80
Eby Mathew, George 84
Elguindi, Anne 5, 48
Elliott, Judith 71
Elliott-Burns, Raylee 43
Ellis, Steve 68
Elmslie, Mark 70
Engard, Nicole 50, 57
England, Lenore 46
Erdman, Jacquelyn 57
Evans, Wendy 9, 48, 57, 58, 59, 66, 72, 77
Eyraud, Francois 78
Falk, Patricia 63
Fang, Conghui 4, 55
Farmer, Lesley 7, 52
Ferguson, Stuart 54
Ferris, Sharmila 38, 75
Fforde, Adam 85
Finnis, Ern 28
Flaspohler, Molly 31
Fletcher, Janet 29, 35
Foster, John 28
Foulonneau, Muriel 52, 63
Fourie, Ina 25, 53
Frederiksen, Linda 49
Freund, LeiLani 18, 31
Fry, Jenny 19
Ferguson, Stuart 8
Furuta, Kenneth 66
Gale, Veronica 42
Galluzzi, Anna 10, 26
Gannon-Leary, Pat 15, 24
Garofalo, Denise 13, 74
Gattiker, Urs 75
George, Carole 58
Geurts, Peter 44
Gilbert, Lester 42
Gilman, Isaac 8, 47
Goldfnch, Shaun 39
Gómez-Díaz, Raquel 30, 74
Gonzalez, Luis 9, 12
Goodman, Valeda Dent 19, 33, 42
Goodwin, Susan 34, 42
Gourley, Don 52, 59
Grafstein, Ann 41
Grant, Carl 3, 11
Grant, Simon 24, 42
Gray, Edward 7, 8, 26
Green, Ravonne 16
Gross, Julia 23, 55, 77
Gul, Ferdinand 82
Gunter, Barrie 71, 73
Gupta, Dinesh 18
Gupta, Vipin 82
Hagar, Christine 56, 77
Hahn, Jim 50, 72
Hallas, Jane 70
Author index
90
Han, Zheng 83
Handzic, Meliha 68
Hanna, Kathleen 8, 23
Hansanti, Songporn 80
Hansson, Joacim 6
Harries, Stephen 27, 63
Harry, Wes 78
Harvey, Ross 63
Harvey, Trevor 17, 27
He, Yi 82
Heagney, Margaret 30, 38
Hebels, Rodney 54
Heinrich, Helen 64
Heinstrom, Jannica 24
Helge, Kris 37, 72
Helinsky, Zuzana 20, 28
Helling, John 27
Henri, James 28
Hepworth, Mark 33
Hewitt, Lesley 30, 38
Heye, Dennie 17, 25
Hibner, Holly 3, 58
Hider, Philip 63
Higgins, Susan 3, 11, 28
Hilf, Eberhard 44
Hill, Jacob 4, 12
Hilyer, Lee 25
Hines, Samantha 15, 24
Hipsher, Scott 78, 79, 80
Ho, ChyeKok 78
Hogarth, Margaret 66
Hrycaj, Paul 12, 21
Hsieh-Yee, Ingrid 54, 72
Huang, Can 83
Hudson, Tim 82
Hull, Barbara 15, 22
Hulme, Alison 80
Hunker, Stefanie 63
Hunt, Ian 70
Hurst-Wahl, Jill 23
Huvila, Isto 30, 56
Huxley, Lesly 54
Ice, Phillip 36, 65
Iglesias, Edward 6, 24
Inala, Padma 32
Inman, Jane 49
Irving, Christine 26, 29
Iselid, Lars 73, 77
Jackson, Amy 62
Jackson, Paul 77
Jacobs, Neil 46, 53, 54
Jaussaud, Jacques 80
Jelusic, Srecko 44
Jenkins, Paul 8, 26
Jennings, Karlene 9
Jiang, Yanqing 80
Jones, Catherine 53, 64
Jones, Richard 53, 64
Jordan, Mark 68
Kalantzis, Mary 56, 73
Kambayashi, Norio 85
Karisiddappa, C R 52, 68
Kauhanen-Simanainen, Anne 70
Keach, Jennifer 57
Kellam, Lynda 49, 56
Kelly, Mary 3, 58
Kennedy, John 17
Keyuan, Zou 83
Khilji, Shaista 78
Kim, Doo-Jin 85
Kim, Young 85
Kim, Young-Chan 85
King, Brandy 52, 63
Kist, Joost 45
Klobas, Jane 74
Koh, ChinSeng 78
Koltay, Tibor 63
Kostagiolas, Petros 5, 22, 66
Kourie, Derrick 68
Kovac, Miha 45, 73
Kshetri, Nir 83
Kuksa, Iryna 36, 71
Kumaran, Maha 13, 22
Kumbhar, Rajendra 5
Kwanya, Tom 11, 47
Lambe, Patrick 65, 68
Lampert, Lynn 34, 42
Langley, Anne 7, 8, 24, 26, 33
Latham, Bethany 4
Lawal, Ibironke 51
Lawler, John 80
Lawton, Eunice 70
Leaning, Marcus 73
Lee, Jae-Nam 80
Lee, Sangheon 78
Lee, Yang-Im 85
Li, LiLi 22, 29, 51, 57
Li, Mingzhi 84
Lidman, Tomas 7, 27, 62
Limb, Peter 60
Linder, Daniel 30, 74
Lingham, Tony 70
Lipu, Suzanne 34
Liu, Jia 59
Lloyd, Annemaree 32, 34
Lombard, Emmett 33
Lou, Shiyan 82
Lowe-Wincentsen, Dawn 16, 23, 25
Lu, Haitian 82, 83
Lu, Qing 84
Lubas, Rebecca 62
Lundin, Roy 43
MacColl, John 53, 64
MacKay, Gordon 71
Macoustra, Jane 41, 51
Madden, Karl 21, 43
Madson, Nathan 81
Magee, Liam 56, 73
Mahesh, Kavi 68
Mallan, Kerry 43
Marks, Kenneth 20
Massey, Geraldine 43
Massey, Tinker 15, 25
Matarese, Valerie 31, 44
Maxwell, David 54, 60
May, Christopher 59
McCarthy, Michael 15, 24
McCormack, Nancy 21
McGlamery, Susan 2, 43, 47
McGregor, Joy 28
McGuinness, Claire 23, 40
McKemmish, Sue 64
McKinlay, James 15, 24
McKinnon, Laura 37, 72
McManus, John 69, 84
McMenemy, David 10
McMillan, Gail 46, 60
McNicol, Sarah 16, 28
Mertova, Patricie 20, 35, 38, 40, 41
Mestre, Lori 5, 39
Mierzejewska, Bozena 43
Mikulás, Gábor 14
Miller, Stephen 46
Milton, Nick 19, 40, 67, 68
Mincic-Obradovic, Ksenija 44, 50
Mnjama, Nathan Mwakoshi 47, 65
Moitra, Deependra 84
Moniz, Jr., Richard 6, 15
Morgan, Stephen 79
Morita, Masaya 85
Morrison, Heather 33, 45
Moss, Michael 53, 64
Mossop, Stephen 4, 13, 18, 21
Mukherjee, Bhaskar 44, 50
Mukhopadhyay, Asoknath 64
Mullen, Laura Bowering 45, 51
Muller, Jeanne 54, 58
Munde, Gail 20
Mutula, Stephen 73
Myburgh, Sue 26
Myburgh, Susan 21, 38
Nair, Chenicheri Sid 20, 35, 38, 40, 41
Nam, Sang 85
Nance, Heidi 49
Nash White, Larry 20
Neal, Diane Rasmussen 76
Nelke, Margareta 5
Nepelski, Daniel 79
Nguyen, Lan 85
Nicholas, David 71
Nimon, Maureen 28
Noe, Nancy 30
Note, Margot 49, 59
Novacek, Vit 71, 74
Nyström, Viveca 19
O’Brien, Jamie 37, 47
O’Connor, Steve 7, 27
O’Beirne, Rónán 27
Oghjojafor, Kingsley 46
Okabe, Yoko 85
Olesen, Annie 14
Oliver, Gillian 14, 67
Ortega, Alma 64
Ovadia, Steven 12, 39, 55
Oxley, Alan 75
Pandian, M 50, 52, 68
Papatheodorou, Christos 51, 59
Park, Jung-ran 46, 60
Parkes, Dave 56, 76
Partridge, Julie 11
Patil, Arun 40
Patrick, Susan 15, 50
Paulo Davim, J. 35
Pedersen, Sarah 77
Pentz, Ed 44
Pester, David 35, 54
Peter, Katharin 49, 56
Petruzzelli, Antonio 69
Phillips, Angus 45, 46
Phillips, Loreen 25
Picton, Howard 49
Piggott, Michael 62, 64
Author index
91
Pomsuwan, Suthinan 80
Pope, Alison 32
Porter, Kirby 8, 54
Portman, Simon 70
Poulter, Alan 10
Powell, James 65
Poyner, Ann 35
Price, Gwyneth 34
Ptolomey, Joanna 24
Race, Tammera 29, 36
Raduntz, Helen 58
Raghavan, Ram 84
Raieli, Roberto 48, 65
Raju, Jaya 64
Raju, Reggie 64
Ramos, Marisol 64
Read, Jane 64
Reed, Barbara 64
Reid, Peter 60
Reiman, Cornelis 75
Reinold, Kathy 52, 63
Repetto, Manuela 38
Rice-Lively, Mary 68
Richardson, Joanna 48, 62
Rikowski, Ruth 10, 68
Riley, Jenn 52, 63
Robertson, Guy 2, 11
Roosendaal, Hans 44
Rossiter, Nancy 20, 28
Rovai, Alfred 41, 57
Rowlands, Ian 71
Rowley, Chris 78, 79, 80
Russell, Anne 43
Ryan, Brendan 3, 39
Rydberg-Cox, Jeffrey 53, 58, 60
Saarti, Jarmo 14, 19
Saetre, Tove 34
Saha, Jayantee 78, 79
Saini, Gordhan 84
Samek, Toni 10
Sanders, Roy 17
Satija, M. P. 61
Schader, Barbara 7, 34
Scheepers, Detken 30, 37
Schmidt, Kari 5, 48
Schneider, Ingrid 62
Sebina, Peter Mazebe II Mothataesi 47, 65
Secker, Jane 34, 43, 53
Segev, Elad 71
Semertzaki, Eva 27, 67
Shah, Mahsood 38
Shao, Guosong 81
Sharron, David 32, 63
Shen, Jie 84
Sidorko, Peter 7, 27
Siengthai, Sununta 80
Silber, Denise 76
Simon, Jean 79
Simons, Natasha 48, 62
Sjögren, Linnéa 19
Smith, Cassandra 39
Smith, Kerry 9, 16
Snyman, Retha 68
Solomon, David 45, 52
Spalti, Michael 60
Stacey, Adrian 74
Stachokas, George 2, 37
Staines, Gail 13, 19
Steffen, Susan Swords 4, 12
Stephens, Tina 70
Stern, David 4, 13
Stilwell, Christine 11, 47
Stricevic, Ivanka 44
Stuart, David 76
Su, Di 18, 36
Suman, Aparajita 61
Summers, Tim 81
Suresh, J. K. 68
Suzuki, Hiromasa 80
Swain, Nirmal Kumar 61
Swanson, Troy 55, 75
Talja, Sanna 32
Tammaro, Anna Maria 21, 38
Tan, Yong 80
Tang, Lei 83
Taylor, Liz 10, 66
Taylor, Stephanie 36, 47
Teichmann, Jeffrey 39
Thomas, Dana 15, 50
Thomas-Jones, Angela 73, 77
Thompson, Kimberly 9
Thomson, Bob 16, 25, 70
Tilley, Christine 33, 42
Titangos, Hui-Lan 75
Tomlin, Patrick 50
Tonkin, Emma 36, 47
Torras, Maria-Carme 34
Tough, Alistair 53, 64
Townsend, Keith 51
Tredinnick, Luke 53, 60, 73
Trentin, Guglielmo 38, 41, 50, 66
Trim, Peter 85
Tsakonas, Giannis 51, 59
Underwood, Peter 7, 9, 11, 47
Upshall, Michael 59
Upward, Frank 64
Urquhart, Christine 17
Vage, Lars 73, 77
Van Hoorebeek, Mark 8, 60
Varum, Celeste 83
Vaughan, K T L 7, 8, 26
Venkataramana, Pillarisetty 42, 52
Vinkler, Peter 41
Vo, Anne 85
Wallace, Jonathan 24, 33
Walsh, Andrew 32
Walsh, John 32, 85
Walton, Geoff 33, 34, 56, 76
Wamukoya, Justus 73
Wan, Hakman A 70
Wang, Chang 81
Wang, Faye 73
Wang, Hanrong 4
Wang, Jifu 82, 84
Wang, Zhikai 83
Webb, Jela 16, 67
Webster, Len 20, 41
Webster, Peter 51
Wegener, Debby 25
Wei, Liang 82
Wei, Wang 82
Weideman, Melius 73
Welch, Lee 20
Weller, Toni 34
Welsh, Teresa 32, 57
White, Ashanti 22
White, Don 69
Whitworth, Andrew 29, 33
Widen-Wulff, Gunilla 68
Wilder, Hilary 38, 75
Willer, Mirna 61, 72
Williams, Caroline 64
Williams, Joe 34, 42
Williamson, Kirsty 34, 35
Williamson, Vicki 15, 24
Winger, Adam 61
Winzenried, Arthur 6
Wood, Aileen 17, 25
Wormell, Irene 14
Wright, Melissa 32, 57
Wu, Bingxin 69
Wu, Shicun 79, 81
Xia, Jingfeng 45
Yamamoto, Kiyoshi 39
Yang, Hailan 79
Yoo, Youngjin 80
Young, Janette 66
Young, Tom 19, 67
Zalewska-Kurek, Kasia 44
Zdravkovska, Nevenka 6, 14
Zeegers, Margaret 6
Zerek, Bogdan 2, 18
Zhang, Allison 52, 59
Zhang, Lin 80
Zhao, Jinghua 82
Zhen, Yong 81, 84
Zhou, Albert 68
Zhu, Hong 82
Zou, Keyuan 79
Author index
92
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