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SMS MANAGER

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Features of SMS Manager

 1. This software works well with nokia phones as well as GSM Modems.

 2. You can send single and bulk sms

 3. You can maintain your contacts easily.

 4. It reads incoming sms and puts it in inbox automatically.

 5. It provides reports to find hit ratio, cost analysis, score analysis.

 6. Reduces typing message by creating templates.

 7. Links each templates with software events.

 8. You can easily reposition parameters and allows you change messages of
pre-defined templates.

 and many more.....

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Menus

Used to send single sms or bulk sms

Received sms’ are stored here

Sent sms’ are stored here

Sms’ still not sent are kept here


Sms’ message templates Contacts are stored here
are stored here

Contains reports like hit ratio, cost


analysis & score report.
Device setting, sms Sms can be prepared in excel file and
sending method & cost imported here.
are stored here.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER New Message
-Create Single Message

• Click Create – Single icon and press Add button.

• In Folder list you can see contacts. Select particular module to view contacts list. Once contacts
loaded, you can select a contact from list to send sms or you can select “Others” option to type the
mobile number of the person who is not in the list.

• If you want to remove the selected contact, press “X” button.

• You can type the message you want or insert it from the template by pressing, “insert template
button” and selecting a template.
Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.
SMS MANAGER New Message
-Create Single Message

Press "send" button to send the sms or "cancel" button to cancel the process.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER New Message
-Create Bulk Message

• Creating bulk sms is same like creating single sms . Here you can select multiple contacts by
making "tick" marks in the contacts list or you can enter mobile numbers manually

• Press send button to send the sms. Status will be displayed at the bottom pane.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER -Unread & Read Message
Inbox

Whenever we receive a SMS, it


comes to the "Unread“ folder
automatically.

When you select a particular


SMS from right top panel,
details will be displayed at
right bottom panel.

When a SMS is displayed at


the right bottom panel,
it means that message is
read and it will be stored at
"Read" box.

In Folders list, all mobile numbers will be listed from which we received
 sms'. When you select particular mobile number in the list, sms from
that mobile number will be listed in right top panel.

 All the read sms will be stored in Read folder. Messages are grouped based
on mobile number. When you select a mobile number from folders list, sms
received from that number will be displayed in the right top panel.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Sent Items
-Presales

• Sms generated from pre-sales module are sent through Sms Manager and those
messages are stored in Sent Items - Presales.

• Sms' are grouped into "Quotation", "Follow Up" & "Others". By selecting the
particular folder you can see the sms grouped under that.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Sent Items
-Sales

• Sms' generated from Sales module are sent through Sms Manager and stored in
Sales folder. Sms' are grouped under categories "Booking", "Allotment", "Invoice",
"Others".

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Sent Items
-Spares

• There are no other categories for Spares folder except "Others" category. All
sms are grouped under this category.

• Once you select the mobile number, sms sent to that number will be displayed
in right top panel.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Sent Items
-Service

• Sms' generated from Service module are sent through Sms Manager and stored in Service
folder.
Sms' are grouped under categories "Pre-Service", "Service", "Post-Service" & "Others".

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Sent Items
-Others

• There are no other categories for Others folder except "Others" category. All
sms are grouped under this category.
• Once you select the mobile number, sms sent to that number will be displayed
in right top panel.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Pending SMS

• Sms generated from pre-sales, sales, service, spares module's are stored in corresponding
folders. Those sms' will be kept in pending items folder till those are sent. Sms' imported from
excel file will be stored in "Others" folder. Similar to Sent Items all sms' are categorized and
listed.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Address Book
-Add contact

• Press add button to add a new contact.


• Fill all the fields.
• Select the module in which contact to be added. You can select more than one module.
If no module is selected then that contact will be added in others category.
• Tick the “mobile no is valid” column otherwise sms can’t be sent to that contact.
• If that contact is a management contact then select “yes”. Management contact are those who are
eligible to know the information like number of quotations made, number of booking made, vehicles
sold, number of vehicles serviced etc.,
• Press save button to add the contact. Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.
SMS MANAGER Address Book
-Edit contact

• If you want to change any information of the existing contact then select that contact and
press edit button.

• If you make a contact as management contact then one message will be displayed as shown
in the above picture.

• Now press save button to apply changes or cancel button to cancel the process.
Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.
SMS MANAGER Address Book
-Delete contact

• Select the contact from contact list which you want to delete and then press delete button.

• To confirm deletion from save button or press cancel button to cancel deletion.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Templates
-Pre-defined

Pre-Defined Templates
• Pre-defined templates are those readymade sms sent to contacts whenever particular event
occurs in Software.
• “Jobcard Closing Message" is called an event. Same way several events are linked to pre-
defined templates to send sms automatically.
• You can't add templates in pre-defined category and you can't delete any pre-defined
templates.
• You can modify pre-defined templates.
• Press edit button, make appropriate changes and then press save button to apply changes.
Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.
SMS MANAGER Templates
-User defined

• You can add, edit & delete user-defined templates.

• You can use these templates in Create-Single sms screen or Create-bulk sms
screen to avoid repeated typing of messages.

• Parameters are not applicable to user defined templates.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Settings
-Options

• In Options screen, you can select the device through which you send sms. You can set the time
interval if you have selected "send sms automatically" option.
• If you are using FCT device then select the com port also. You can specify sms cost also to
calculate cost incurred.
• Press save button to apply changes.
• To ensure connection press "Refresh Connection" button after saving changes.
• If you have opted for "Send Manually" option then to send sms, you have to press "send sms"
icon in settings button list.
Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.
SMS MANAGER Settings
-Events

• In this screen all those events which occur in software are listed. Those are categorized as Pre-
sales,Sales, Service, Spares & Others.

• As shown in the picture you can see the events of sales module. Each event is linked with one
pre-defined template.

• If you don't want to send sms for that event,


press Edit button, remove the tick mark in "Send Sms" option.
Press Save button.
Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.
SMS MANAGER Settings
-Send SMS

• If you have selected "Send Manually" option then to send sms you have to press "Send Sms" icon
in settings tab.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Reports
-Hit Ratio

• You can find out the hit Ratio for sms sent on particular day or within some date range.
• Click Hit Ratio icon in Reports tab.
• Give the date range you want.

• Whenever you send bulk sms, one bulk sms id will be generated. You can find out the hit ratio for
that bulk sms or for all by selecting bulk sms id or selecting "All" option. ( bulk sms id generated
within that date range will be listed )

• press "show" button to view the report as excel file.


Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.
SMS MANAGER Reports
-Message Cost

• This report is similar to hit ratio report. In this report you can find the cost incurred for sms.

• Select the date range and select the bulk sms id and press "show" button.

• If you want to see the cost incurred for all sms sent within that date range then select "All"
option against Bulk sms id column.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Reports
-Score Report

• This report can be best utilized by dealers. For example, if you want to know about the
Service quality of dealership, You can send sms to your customers asking them to give
marks.

• You may send sms message like this " Please give your marks for our Service quality
between 1 to 5. type MARK <space> your mark. Ex. MARK 4.

• With this report, you can find out all customer responses.
Give the date range.

• Type "MARK" in "text to find" column and press "find" button.


Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.
SMS MANAGER Imports

• You can send sms through "Create-Single" or "Create-Bulk" options. Apart from this we
are giving one more option to import sms prepared in excel sheet.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Hardware Requirement

Hardware Requirement

• SMS Manager V1.0 software requires GSM (Global


System for Mobile Telecommunication) modem

• Supports any GSM Modem.

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.


SMS MANAGER Contact Details

For GSM Modem You Can Contact

Linkwell Telesystems Pvt. Ltd. - MUMBAI (Branch Office)


308,3rd Flr, Manish Commercial Centre
(Old Passport Office),
Dr. Annie Beasant Rd,
Prabhadevi,Worli,
Mumbai - 400025.
Phone : 022 24916940 / 24916942

Contact Person : MAHESH – 98200 65254


2.0) LINKWELL TELESYSTEMS (P) LTD - HYDERABAD ( Corporate
office)
1-11-252/1/A Gowara Klassic, Begumpet
HYDERABAD-500016
TEL : +91(40)66388000 (5 Lines)
FAX : +91(40)66388006, 27763838
E-mail : raghavendra@visiontek.co.in
URL : www.visiontek.co.in

Copyright © 2006-2007 Mahindra Logisoft Business Solutions Pvt Ltd.