1 Recruitment and Selection at DWP

RECURIMENT AND SELECTUION PROCESS

At
DIGITAL WORLD PAKISTAN






A Projected Report Submitted to Institute of Management Sciences, Lahore, in
partial fulfillment of the requirement for the award of the degree of,
BACHLOUR OF BUSNIESS ADMINSTRATIOIN.


By
Ammar Afzal
Registration ID
073313

Under the guidance of
SIR HUSSAIN IMRAN
Lahore 2014









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CIRTIFICATE

This is certified that the Project Entitled
RECURIMENT AND SELECTUION PROCESS
At
DIGITAL WORLD PAKISTAN

Has been submitted by Mr. Ammar Afzal with Registration no 073313 is the
partial fulfillment of requirements for the award of the degree of Bachelor of
Business Administration program at INSTITUTE OF MANAGEMENT
SCIENCES, LAHORE. This results gathered in the project is not submitted to
another university or institution for awarding the degree or any diploma program.

















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ACKNOWLEDGEMENTS


Firstly, I would like to give gratitude towards my Institute, Institute of
Management Sciences, which created a perfect platform for attaining the best
available skills in the field of business administration and in the past provided a
chance to enhance the skills in Future to attain my Goals.
Then I would like to include thanks to the HR department of Digital World
Pakistan Pvt. LTD and all the available persons of Human Resource Department
to complete the following Project.
I am also thanking full to my Project Coordinator, Mr. Hussain Imran for
providing his cooperating while this project was in the pipeline.




Ammar Afzal
` 073313













4 Recruitment and Selection at DWP

SR. NO CONTENT PG.NO

1 CHAPTER
INTRODUCTION
OBJECTIVES
REASERCH TYPE

2 CHAPTER 7-16
RECRUITMENT
PURPOSE AND IMPORTANCE
FACTORES AND SOURCES
METHODS OF RECURIMENTS
SELECTION
TECHNIQUES IN SELECTIONS
STEPS IN SELCTION
PROCESS OF SUCCESSFUL SELECTIONS
DIFFERENCE BETWEEN RECRUITMENT AND SELECTION
3 CHAPTER
INDUSTRY PROFILE
COMPANY PROFILE
4 CHAPTER
HUMAN RESOURCS PRACTICSES
TURN OVER
CIRTIFICATIONS
WORKING STANDARDS
ENVIRNOMENT AND LABOUR LAWS

5 CHAPTER
FINDINGS AND SUGGESTIONS
BIBLOGRAPHY


5 Recruitment and Selection at DWP

EXECUTIVE SUMMARY
THE WORLD IS A GLOBAL VILLAGE NOW. EVER THING IS
WORKING AT ITS MAXIMUM PACE, WHILE MAINTAIN THE
GROWTH IN THE GROWING WORLD OF BUSINESS IT IS
NECESSARY TO HAVE PERFECT ORGANIZATION AND PERFECT
HUMAN RESOURCE STRUCTURE FOR EVERY ORGANIZATION
PERSONAL PLANNING IS A NECESSARY ELEMENT NOW.
TO MAKE GROWTH IN THE LONG RUN AN ORGANIZATION BEST
GOAL TO ACHIEVE INTERNALLY IS TO DO BETTER HUMAN
RESOURCE PLANNING. SO THAT IS WHY EACH ORGANIZATION
NOW WORKING ACCORDING TO SOME STANDARDS, AND
MAKING SURE THAT EACH ORGANIZATION HAVE THE RIGHT
PERSON FOR THE RIGHT JOB AT THE RIGHT TIME. THIS IS THE
WORK OF HUMAN RESOURCE DEPARTMENT, WHICH ALSO
INCLUDE RECRUITMENT AND SELECTION, TRAINING AND
DEVELOPMENT FOR THEIR EMPLOYEES, RISK FACTOR
MANAGEMENT FOR THE FUTURE, THEIR PERFORMANCE
APPRAISAL, PAY STRUCTURE AND ALL THAT REQUIRE TO
HAVE A BIRD'S EYE VIEW OF HUMAN RESOURCE
DEPARTMENT.
RECRUITMENT AND SELECTIONS ARE THE VITAL PART OF ANY
ORGANIZATION AND FIRST STEP TO ENGAGE TALENT IN
ORGANIZATIONS. FOR EACH ORGANIZATION, IT IS NECESSARY
TO CARRY A STRATEGIC ANALYSIS ON THEIR RECRUITMENT
AND SELECTION PROCESS. WITH REFERENCE TO THIS
CONTEXT A PROJECT IS COMPILED TO PUT LIGHT ON
RECRUITMENT AND SELECTION PROCESS OF DIGITAL WORLD
PAKISTAN, WHICH IS ONE OF THE BEST GROWING NATIONAL
ORGANIZATIONS DEALING WITH CONSUMERS GOOD,

6 Recruitment and Selection at DWP
ELECTRICAL APPLIANCES, AND OTHER PARTS OF DAY TO DAY
LIFE PRODUCTS.


THIS PROJECT PUTS LIGHT ON HUMAN RESOURCE POLICY OF DIGITAL WORLD
PAKISTAN WHILE HAVING A FOCUS ON THEIR RECRUITMENT AND SELECTION
PROCESS.
RECRUITMENT AND SELECTION ARE THE TWO DIFFERENT PROCESSES WHICH
RUN TO GATHER AND ARE INCOMPLETE WITHOUT EACH OTHER
COORDINATION. THEY ARE THE TOP MOST IMPORTANT ELEMENTS OF
ORGANIZATIONS. SINCE THE ENTIRE FUTURE NEEDS CONVENIENT
EXAMPLE AND CLARIFICATION THIS PROJECT INCLUDES
RECRUITMENT AND SELECTION PROCESS OF DIGITAL WORLD
PAKISTAN.
















7 Recruitment and Selection at DWP




Introduction
Recruitment and Selection
In personal management recruitment and selection are two of the
most important functions which work for the success of the organization.
Recruitment is further lead to selection which helps to select the best
candidate at the right place in the organization.
We can say that it is the processes of discovering the real place of candidates
and to meet the requirements of staffing schedule. On the other hand, we can
also say it is the process to facilitate the right man at the right join in steps of
selection.
Another major function of Human resource management is Staffing and all
the staffing based work.It is the prime responsibility of all the managers to
accommodate the staffing functions in organizations. Managers need to
select and rank the employees according to their working standards.
However, human resource department is the most important thing concerned
with staffing functions.
The basic principle on which recruitment and selection is working to get
the right person at the right Job. Managers of every organization work on
selections and its manpower utilizations. Not only the man power is
important its, the operative manpower which is the most important thing. So
for that reason every unit or organization needs perfect man power for
achieving its day to day work, and to carry out all the working units works
because everything depends on that man's power.
Right person at the right Job is the thing which every organization wants to
do. So for that, further, we will look at how recruitment and selections
provide the best candidates for the future, moving with, the processes of

8 Recruitment and Selection at DWP
both Recruitment and selections, their sources and methodology and had a
look on all the important factors links towards recruitment and selections.

Meaning
Recruitment
Recruitment means to have looked on available vacancies, and to develop all
the arrangements for the selection of candidates and their
appointment. We can say it is the understood process of finding and
obtaining the applicants for the employment, from among the right person
for the right job will be selected.
A definition of recruitment states,
It is the process of finding and attracting capable
applicants for the employment. The process begins when
new recruits are sought and ends when their applicants
are submitted. The result is a pool of applicants from
which new employees are selected.
In this process the available vacancies are given the wide range
of publicity by the mean of marketing and encourage the
candidates for the submission of their applications so further
then a pool of candidates are to be selected for them by the way
of selection and scientific selection.
In the step of recruitment all the necessary information from the
interested candidates are selected. So for making this
organization provides the sources in newspapers, internal
recruitment and employment exchange programs are used.


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In recruitment, pool interested and eligible candidates are
selected for the next processes of selections to get the most out it
and to achieve maximum talent for the organization. So we can
say it the first contact that an organization makes with potential
employees who are interested in the job.
Definition:
According to Edwin Flipp. ,Recruitment is the process of
searching for prospective employees and stimulating them to
apply for jobs in the organization.
The need of the recruitment is due to the following reasons:
Vacancies that are arise due to Promotions, retirements, terminations,
deaths, and transfer of candidates.
When there is growth and expansion in organizations the vacancies
arise, so at that time vacancies are needed to be fulfilled according to
requirements.

Importance and Purpose of Recruitment
1. Finding the current and the future need of organizations, which are the
results of personal planning and job analysis and its related activities
in an organization.

2. With minimum cost, an organization can get the pool of job related
candidates.


3. This is the key for the success of the selection process because this
can reduce the number of candidates by eliminating under and over
qualified applicants for the job.


10 Recruitment and Selection at DWP
4. The risk of leaving the organization at the unwanted time by the
applicants also reduce

5. Before joining the applicants can learn legal and social obligation of
organizations and all of its workforce activities.

6. You can make up the mind of applicants who are perfect for the job.


7. As in the short time its important job applicants cannot be denied or
misunderstood

Recruitment is a very positive factor in which organizations give
publicity for the job and give a chance to potential candidates for further
move in the step of selection.
In short, we can say that it is that first contact that an organization
makes with their future employees. By fair recruiting an applicant can get a
chance to work in an organization where they dream to work. If the process
of recruitment is well managed and well settled organizations can get perfect
and high quality of job applicants at the start of the hiring process.










11 Recruitment and Selection at DWP



Recruitment Processes
Recruitment means the process of identifying the job seekers and
then to build pool candidates who are qualified for the job. There is a proper
process which had to be followed while making the processes of
recruitment. There are five integral steps which are related to each other at
each stage.
1. Planning
2. Strategy Development
3. Searching
4. Screening
5. Evaluation


The best recruitment process is the one that attracts a number of
candidates not only candidates but the qualified candidates. The benefits of
doing are that they can easily survive in the process screening and in future
they can beat the best position in organizations. The five step process is vital
and a key role player if followed carefully in any organization.



12 Recruitment and Selection at DWP




Sources of recruitment
There are two sources of requirements
Internal sources
Externa Sources
Sources of managerial recruitment





Internal Sources External Sources

Retirements University Recruitment
Former employees Media Sources
Transfers Press Sources
Promotions Human resources consultancy
Recall Private employment exchanges
Notifications Deputations of personals
Other Sources Training schemes


RECURIMENT

13 Recruitment and Selection at DWP



Selection
Selection mean to select an applicant for the job, by keeping this thing in
point of view that selected applicant will be the likelihood of success in a
job.
Selection mean to select a perfect applicant form a pool of candidates, who
have the ability to be the future boss of his department and required
qualification and capabilities for doing the job.















14 Recruitment and Selection at DWP



Selection Processes
If we look selection at processes, it is a long process. It starts with primary
interviews and ends up with a job contract. There are several steps that must
be followed in selection processes. Each step should be carefully followed
and must have a critical view on each step before moving towards the next
step.
There are many processes in Selections but to maintain the quality of
selection few things is basic and must be followed as a process now lets
have a look on it. How dose selection work and what are its necessary steps
involved.

15 Recruitment and Selection at DWP


The following figure shows the steps involved in the selection process
Completion of application
Initial interviewing HR department
Employment tests
Background investigation
Preliminary Selection in HR department
Team Interview
Medical and Drug test

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Hiring decision

Following are the steps in the selection process. Theses 8 steps are the
necessary elements while doing the selection. Although it can take more
than a week or two, but the benefit of this process is that candidates will be
filtered, so that everything relevant to candidate will be cleared before the
final job contract.

Ability test
Aptitude test
Intelligence test
Interest test
Personality test
Knowledge test
Perception test
Medical test
Following is the test that is also taken from candidates time to time,.


Difference between Recruitment and Selection

1. Recruitment is a process of searching for candidates and urges them to
apply in the organization, whereas selection is a process of choosing
the most suitable candidates who are interested and qualified for the
job.

2. In the recruitment processes job vacancies are fulfilled by giving its
publicity and we collect the applications of applicants, in selection,

17 Recruitment and Selection at DWP
applicants are filtered by taking tests, interviews, medical examination
and other test for the sake of choosing the best out of them.


3. The purpose of recruitment is to attract the maximum amount of
applicants for the job, whereas in the selection we select the best
candidate within those who had applied for the job.

4. Recruitment is prior if compared with selective, because it is the first
thing to attract applicants, while selection is next to recruitment. In
selecting the candidates are already available.

5. As compared to selection, recruitment is a short process.But the
selection is a long process. It can take up to weeks to complete.


6. Recruitment t can be done by any group who know the process; we
can say the expert is not required, whereas in each step of selection is
carefully observed by experts.

7. Recruitments can be done even the cheapest ways like newspapers,
radio stations, or campus hiring, whereas selection is a costly activity
it demands expenditures for the conduction of interviews


Digital World Pakistan



DWP Group is a leading provider of products, service and solutions in the
field of Consumer Electronics & Technology. Globally acclaimed, highly

18 Recruitment and Selection at DWP
reliable products with cutting-edge technology from the worlds best
engineered companies and experts uniquely position us to deliver
comprehensive solutions to our customers.
From the house DWP Group, we introduce EcoStar- a brand name of quality
and technological excellence. Carrying the legacy of DWP, EcoStar is
accompanied by state-of-the-art consumer electronic solutions along with 24
hours after-sales support. So that our customers remain satisfied and
motivate us to keep delivering them the best.










19 Recruitment and Selection at DWP



20 Recruitment and Selection at DWP
Industry Profile
This project is on recruitment and selection of Digital world Pakistan. The
company belongs to the Engineering sector of Pakistan. Which deals with in
the sector of Home appliances, Home electronics, Network and Telecom,
Power Sector, Printers and Multifunctions and Software Sectors. With
the launch of GREE and EcoStar Leds. The Engineering sector in Pakistan
is growing fast and due to governments friendly policies, there are too many
other companies who are working in this sector.


















Electric Heaters
laptops
Home Applinces
Gre, Eco Star LEds
Split Units.
Home
electronics
Networking , Severrs,
networking cables
Network and
Telecom
power genrations , Power
Genrators , Backup Solutions
Power
xerox1, xerox 21,
Printers and
Multifunctions
Microsoft , Oracle , vmware,
River bed
Software
Thin client, Workstations,
Servers networking
Clinte server
Computing

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Training and Developments

Digital world Pakistan has employees of more than 1500 across the country.
The company is well known as the friendly hr practices. As a small company
it retains its own culture. Due to that best cultural within the organization
they are now handling the best available talent from Pakistan.
Having the large number of employees it not that easy to deal with them, for
competing the market they need the best training environment. Each sector
of employees is provided with continued training and developments. For
each year it is obligatory for all the employees to attend the undergoing
training activities.

As for that training and developments all the leadership of the company took
responsibilities for those training needs of all the employees. Whether they
are from constructions sectors, networking sectors, site sectors or any other
sectors, programs are managed in that way all the employees can get equal
training.




Compensation packages















The company followed variable compensation structure where the employees' compensation
depended on the performance of individual, the team and the company. The case highlights
many such best practices of Infosys in human resource management. It also discusses the
challenges faced by the company to retain its talented workforce.




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Sources of Manpower
Recruitment and selection
Digital world Pakistan is doing its recruitment form both if the sources
external of internal sources. But we can say that they are not equally likely.
The openings are depended on the positions available. If there are vacancies
more the 3 they will advertise in newspapers, and other media. Or we can
say that lower level positions are full filled with newspaper and other media
then the proper recruitment began.
If the positions are executive and they only need signal personnel for that job
they will go for the internal hiring process. As follows the details of
recruitment are given below.
Types
Internal
External

Internal Sources
Former Employees
They ask their retired employees that if they are willing to work there on the
part time basis and they to those individuals who left the company for the
sake of better placement. They offer them higher compensation packages.

Internal Notifications
Internal notification means that if there is any available vacancy, the HR
department notified it at the advertisement board. Their reason for doing this
is that the people who already working in the company are well aware of the
rules, regulations, the standard working process and the organizational
culture. Another benefit of doing this is also the cost cut policy of the
organization. If the required person with the required skills, is available

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within the links of any current employees the whole new process of
recruitment will not happen.


External
Technical post like floor managers, site mangers, engineers, Drivers,
security personals, the strategy of digital world Pakistan is to look for
outside of company for external hiring, the following is included in that

Outsourcing agencies
o Talent Hunters, HR Solutions, linked inn, etc.
Institutions
o Business schools, Engineering Schools, Management Schools
technical institutes
Web sites
o Linked inn. Com
o Rozee.pk
o E-nokri.net
Newspaper
o Dawn news
o The News







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An External Job Posting Add Form the DAWN







25 Recruitment and Selection at DWP


Here are the Job posting for Deputy General Managers, Manager, Project
Management, Manager, Deputy finical operations, Assistance Manager,
Sales, Sales engineers and sales executives, Installations teams. These ads
belong to local newspaper, then further posted into recruitment websites.
The Job descriptions and Job specifications are mentioned in that add with
carefully observed detail so that as many as applicants can apply them.


26 Recruitment and Selection at DWP
Interviews
The interviews depends on the job posting here are the few interview
questions related to engineering post. The further engineering sector has a
wide range of vacancies depending on the educational qualifications. But
these are the few questions that they usually asked while having an interview
from the candidates

Interview Questions
1. During the past few years what was your most challenging job?

2. Tell me about your experience about dealing a work expects from the
routine?
3. Are you capable of doing work in the evening and night shifts?

4. Tell me about seminar, conferences, or trainings you have attended?

5. How can you best utilize your engineering knowledge at its best for
our company?

6. Give two technical examples of situations when you have to lead the
project and make it till the end?

7. Tell me about the times when you have to make a quick decision
which ultimately leads to success?

8. What are your best engineering skills that you have?





27 Recruitment and Selection at DWP
Theses interview questions can be different at each time. It is not necessary
that all the candidates should ask the same questions. Numbers of questions
can be different. Each academic qualification has their own type of technical
knowledge. Suppose a there is a requirement for network Engineer, the
questions asked for a networking be changed from the electrical engineering
post.



















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Equal Employment Opportunity and Labor Laws

Equal Employment Opportunity





















29 Recruitment and Selection at DWP
Labor laws
In second part of constitution of Pakistan, there is wide range of laws
regarding labor and their rights are available. Few of the law, that are
necessary to follow, are the following:

Factories Act 1934
Punjab Factories Rules 1978
Industrial and Commercial Employment Ordinance 1968
Provincial Employees Social Security Ordinance 1965
Employees Old Age benefits Act 1976
Payment of wages Act 1936
Minimum Wages Ordinance 1961
WP Minimum wages for unskilled worker Ordinance 1969
Workman Compensation Act 1923
Employment of Children Act 1991
Company Profit (Worker Participation Act 1968)
Industrial Relation Act 2010
West Pakistan Maternity Benefit Ordinance 1958
Bonded labor System (Abolition) Act 1991










30 Recruitment and Selection at DWP
Part II

Article 11 of the Constitution prohibits all forms of slavery, forced labor and
child labor.
Article 17 provides for a fundamental right to exercise the freedom of
association and the right to form unions.
Article 18 proscribes the right of its citizens to enter upon any lawful
profession or occupation and to conduct any lawful trade or business.
Article 25 lays down the right to equality before the law and prohibition of
discrimination on the grounds of sex alone.

Article 37(e) makes provision for securing just and humane conditions of
work, ensuring that children and women are not employed in vocations
unsuited to their age or sex, and for maternity benefits for women in
employment.