Time Management Psychometric Questions Group Discussion Skills HR Interview

Time Management
Overview • • • • • Better organize yourself and your workspace for peak efficiency. Understand the importance of and the most useful techniques for setting and achieving goals. Identify the right things to be doing and develop plans for doing them. Learn what to delegate and how to delegate well. Take control of those things that would derail workplace productivity.

Pre-Assignment Review • • • • • What do you believe are your top three priorities/objectives in your position? What do you believe are the top three obstacles to working on your priorities or meeting your objectives as the moment? On a scale of 1-10, how organized would you rate yourself? What are the top three things you think you must do in order to be more organized? What would you do with any additional time if you found a way to give it to yourself?

Left Brain/Right Brain • If you are strongly left-brained, you see things as black and white. For you, time flows in monochromic order. You do one thing, then you go on to another. People who are right-brained have the ability to see options at every turn. For you, things are rarely black and white, and your time is polychromic, with many things happening simultaneously.

Case Study • • • • • • Did he make good use of his best time of day? Did he work on his high priority items? Did he have a problem saying “no”? Did he complete the tasks he started? Did he understand his problems? What would you recommend for Myron?

Planning • • • Plan for both near and long term. An up-to-date master calendar can be your most helpful planning tool. A "Things to do Today" list helps focus attention on the highest priority items.

• • •

Action Planning Worksheets, Milestone Charts, and PERT Diagrams are excellent planning aids when properly used. Planning contact with colleagues and staff will help minimize the disruption of their schedules. Remember Murphy’s Law!

The Four D’s • • • • Do it now Dump Delay Delegate

Here are five steps to take the STING out of feeling overwhelmed. • • • • • S: Select one thing to do. T: Time yourself. Check the clock, give yourself an hour, and go for it. I: Ignore everything else while the clock is ticking. N: No breaks until your hour is up. G: Give yourself a reward when the hour is up.

Organizing your Workspace • • • • Your first step should be to get rid of things that should NOT be on the desk. Then move to the contents of the desk. Focus first on the tools you use. Make four piles of all the papers you have strewn around and deal with them approrpriately. Set up a system whereby vital information is saved where it can be readily found, and then bits of paper can be discarded.

Organizing Files for Retrieval • • • • • Working Files Reference Files Archive Files Electronic Files Disaster Files

Five Easy Ways to Manage E-Mail • • • • • Check your mail twice a day. Filter the spam. Organize your addresses. File your messages. Keep it simple.

Managing Your Workload • • • • What are the things you have to do every day, and how much time must you allot to each thing? What are the things you have to do each week and how much time do you allot to them? What are the things you must do each month? How much time does each item take you? What are the things you do quarterly or annually? How much time do they take?

Managing Your Workload • • • • • • • • • • Was it hard to remember how you spent your time? Did you take any time out this past week just for you? How many things did you do that you planned to do? How many things did you put off? What is it you want to spend more time doing? What do you want to do less? Are you happy with the way you spent your time? How many of these hours did you spend on the things that you said were a high priority for me? When I look at my life so far, I’m glad I took the time to… I regret I haven’t taken the time to…

Delegation • Tell: “Based on my decision, here’s what I want you to do.” • Sell: “Based on my decision, here’s what I want you to do, because…” • Consult: “Before I make a decision, I want your input.” • Participate: “We need to make a decision together.” • Delegate: “You make a decision.” • Explain why the job is important. • Describe what is needed in terms of results (not how, but what). • Give the person the authority they need to do the job. • Indicate when the job needs to be completed and get agreement. • Ask for feedback to ensure a common understanding. • There was an important job to be done and Everybody was asked to do it. Everybody was sure that Somebody would do it. Anybody could have done it, but Nobody did it. Somebody got mad about it because it was Everybody’s job. Everyone thought that Anybody could do it, and Nobody realized that Everybody wouldn’t do it. It ended up that Everybody blamed Somebody when actually Nobody blamed Anybody.

Projects • • • • What is a project? How are the characteristics of a project like a jigsaw puzzle? What do you do when you begin putting together a jigsaw puzzle? What must you do when you begin planning a project?

Set a Ritual • • • • • Rituals are the foundation of success. Rituals allow you to concentrate on what’s really important. Before you develop your rituals, first simplify your life. Rituals include setting time with family, for eating, for sleeping, and for exercising. It means setting a clear routine or time for all routine activities.

Psychometric Questions
1. You start to work on a project with great deal of enthusiasm. 2. You would rather plan an activity than take part in it. 3. You have more than once taken lead in organizing project or a group of some kind. 4. You like to entertain guests. 5. Your interests change quickly from one thing to another. 6. When you eat a meal with others, you are usually one of the last to finish. 7. You believe in the idea that we should " eat, drink and be merry, for tomorrow we die." 8. When you find that something you have bought is defective, you hesitate to demand an exchange or a refund. 9. You find it easy to find new acquaintances. 10. You are sometimes bubbling over with energy and sometimes very sluggish. 11. You are happiest when you get involved in some projects that calls for rapid action. 12. Other people think of you as being very serious minded. 13. In being thrown by chance with a stranger, you wait for the person to introduce himself or herself. 14. You like to take part in many social activities. 15. You sometimes feel "just miserable" for no good reason at all. 16. You are often so much " on the go" that sooner or later you may wear yourself out. 17. You like parties you attend to be lively. 18. If you hold an opinion that is radically different that expressed by a lecturer, you are likely to tell the person about it either during or after the lecture. 19. It is difficult for you to chat about things in general with people. 20. You give little thought to your failures after they are passed. 21. You often wonder where others get all the excess energy they seem to have. 22. You are inclined to stop to think things over before you act. 23. You avoid arguing over a price with a clerk or sales person. 24. You would dislike very much to work alone in some alone place. 25. You often find it difficult to go to sleep at night because you keep thinking of what happened during the day. 26. You find yourself hurrying to get to places even when there is plenty of time. 27. You like work that requires considerable attention to details.

28. You are satisfied to let some one else take the lead in group activities. 29. You enjoy getting acquainted with people. 30. It takes a lot to get you emotionally stirred up or excited. 31. You work more slowly and deliberately than most people of your sex and age. 32. You are a carefree individual. 33. When people do not play fair you hesitate to say anything about it to them. 34. It bothers you to have people watch you at your work. 35. You have usually been optimistic about your future. 36. You like to have plenty of time to stop and rest. 37. You take life very seriously. 38. You enjoy applying for a job in person. 39. You would like to be a host or hostess for parties at club. 40. You often feel uncomfortable or uneasy. 41. You are the kind of person who is "on the go" all the time. 42. You often crave excitement. 43. The thought of making a speech frightens you. 44. You find it easy to start conversation with strangers. 45. You often feel guilty without a very good reason for it. 46. People think you are a very energetic person. 47. You sometimes make quick decisions that you later wish you hadn't made. 48. You find it difficult to ask people for money or other donations, even for a cause in which you are interested. 49. You are so naturally friendly that people immediately feel at ease with you. 50. You daydream a great deal. 51. You are quick in your actions. 52. You have a habit of starting things and then losing interest in them. 53. When you were a child many of your playmates naturally expected you to be the leader. 54. You sometimes avoid social contacts for fear of doing or saying the wrong thing. 55. You have frequent ups and downs in mood, sometimes with and sometimes without apparent cause. 56. You always seem to have plenty of vigour and vitality. 57. It is difficult for you to understand people who get very concerned about things. 58. When a clerk in a store waits on others who come after you, you call his or her attention to the fact. 59. You would be very unhappy if you were prevented from making numerous social contacts. 60. There are times when your future looks very dark. 61. You sometimes wish that people would slow down a bit and give you a chance to catch up. 62. Many of your friends think you take your work too seriously. 63. You hesitate to walk into a meeting when you know that everyone's eye will be upon you. 64. You limit your friendships mostly to members of your own sex. 65. You almost always feel well and strong. 66. You seem to lack the drive necessary to get as much as other people do. 67. You make decisions on the spur of the moment. 68. You are rather good at bluffing when you find yourself in difficulty. 69. After being introduced to someone, you just cannot think of things to say to make good conversation. 70. You feel lonesome even when with other people. 71. You are able to work for unusually long hours without feeling tired. 72. You often act on the first thought that comes into your head. 73. At the scene of an accident, you take an active part in helping out. 74. You have difficulty in making new friends. 75. Your mood often changes from happiness to sadness or vice versa without knowing why. 76. You talk more slowly than most people.

77. You like to play practical jokes upon others. 78. You take the lead in putting life into a dull party. 79. You would like to belong to as many clubs and social organizations as possible. 80. There are times when your mind seems to work very slowly and other times when it works very rapidly. 81. You like to do things slowly and deliberately. 82. You are a happy-go-lucky individual. 83. When you are served stale or inferior food in a restaurant, you say nothing about it. 84. You would rather apply for a job by writing a letter than by going through with a personal interview. 85. You are often in low spirits. 86. You are inclined to rush from one activity to another without pausing enough for rest. 87. You are so concerned about the future that you do not get as much fun out of the present as you might. 88. When you are attracted to a person whom you have not met earlier you make an active attempt to get acquainted even though it may be quite difficult. 89. You are inclined to limit your acquaintances to select few 90. you seldom give your past mistakes a second thought. 91. You are less energetic than many people you know. 92. You often stop to analyzed your thoughts and feelings. 93. You speak out in meetings to oppose those whom you feel sure are wrong. 94. You are so shy it bothers you. 95. You are sometimes bothered by having a useless thought come into your mind over & over. 96. You get things in hurry. 97. It is difficult for you to understand how some people can be so unconcerned about the future. 98. You lie to sell things (i.e. to act as a sales person) 99. You are often "Life of the Party". 100. You find daydreaming very enjoyable. 101. At work or at play other people find it hard to keep up with the pace you set. 102. You can listen to a lecture without feeling restless. 103. You would rather work for a good boss than for yourself. 104. You can express yourself more easily in speech than in writing. 105. You keep in fairly uniform spirits. 106. You dislike to be hurried in your work. 107. You sometimes find yourself "crossing bridges before you come to them". 108. You find it somewhat difficult to say "no" to a sales person who tries to sell you something you do not really want. 109. There are only a few friends with whom you can relax and have a good time. 110. You usually keep cheerful in spite of trouble. 111. People sometimes tell you to "slow down" or "take it easy". 112. You are one of those who drink or smoke more than they know they should. 113. When you think you recognize people you see in a public place, you ask them whether you have met - them before. 114. You prefer to work alone. 115. Disappointment affect you so little that you seldom think about them twice. 116. You are slow and deliberate in movements. 117. You like wild enthusiasm, sometimes to a point bordering on rowdyism at a football or baseball game. 118. You feel self conscious in the presence of important people. 119. People think of you as being a very social type of person. 120. You have often lost sleep over your worries. 121. You can turn out a large amount of work in a short time. 122. You keep at a task until it is done, even after an early everyone else has given up. 123. You can think of a good excuse when you need one.

124. Other people say that it is difficult to get to know you well. 125. You daydreams are often about things that can never come true. 126. You often run upstairs taking two steps at a time. 127. You seldom let your responsibility interfere with your having a good time. 128. You like to take on important responsibilities such as organizing a new business. 129. You have hesitated to make or to accept "dates" because of shyness. 130. Your mood is very easily influenced by people around you. 131. Others are often amazed by the amount of work you turn out. 132. You generally feel as though you haven't a care in the world. 133. You find it difficult to get rid of sales person whom you do not care to listen or give your time. 134. You are a listener rather than a talker in a social conversation. 135. You almost always feel that life is very much worth living. 136. It irritates you to have to wait at a crossing for a long freight train to pass. 137. You usually say what you feel like saying at the moment. 138. You like to speak in public. 139. You like to be with people. 140. You generally keep cool and think clearly in exciting situations. 141. Other people regard you as a lively individual. 142. When you get angry, if you let yourself go, you feel better. 143. You seek to avoid all trouble with other people. 144. People seem to enjoy being with you. 145. You sometimes feel listless and tired for no good reason. 146. It is hard to understand why many people are so slow and get so little done. 147. You are fond of betting on horse races and games, whether you can afford it or not. 148. If someone you know has been spreading untrue and bad stories about you, you see the person as - soon as possible and have a talk about it. 149. Shyness keep you from being as popular as you should be. 150. You are generally free from worry about possible misfortunes.

Strategies for Improving GD Skills
Assessed by the following qualities Power of Expression Speak forcefully to convince Create an impact of the knowledge Precise and Clear (Not more not less) Wordage may not be the key Ability to listen Confidence & Level headedness

Attend as many seminars and tutorials as possible and notice what other students do. Ask yourself: How do other students make critical comments? How do they ask questions? How do they disagree with or support arguments? What special phrases do they use to show politeness even when they are voicing disagreement? How do they signal to interrupt, ask a question or make a point?

Practice Practice your discussion Skills in an informal setting or with a small group. Start with asking questions of fellow students. Ask them about the course material. Ask for their opinions. Ask for information or ask for help. Participate Take part in social/informal discussions as well as more structured/formal discussion. Start by making small contributions to tutorial discussions; Prepare a question to ask, or agree with another speaker's remarks. Knowledge is strength and hence reading habits Essential Power to convince effectively. Clarity in speech and expression. Never initiate when you are not sure about the topic of discussion Instead, adopt the wait & watch attitude. A GD is Discussion and not a debating stage. Eye contact and Non-verbal gestures. Simple and direct language without slang. Different techniques to initiate a GD and make a good first impression: Quotes Definition Question Shock statement Facts, figures and statistics Short story General statement Conclusion is when there is consensus. But you can summarize what the group has discussed in a nutshell. Avoid raising new points. Avoid stating only your view point. Keep it brief and concise. Incorporate all the important points that came out in the discussion. Never add anything after summarization. Positive Behaviour in Group Discussion Initiating Clarifying Encouraging Active listening Information and opinion giving Hormonizing Compromising Summarising Negative Behaviour in Group Discussion Displaying aggression Attention seeking Blocking Withdrawing GD Do's & Dont's Do’s Be yourself Think and organize your thoughts. Seek clarification when in doubt. Be assertive. Always be polite. Listen to others.

Don’ts Loose your temper. Discussion no debate. Gestures like finger pointing, thumping table. Dominate discussion. Interrupt. Shout.

Frequently Asked H/R Questions How you Address them?

1. Tell • • • • • •

me about yourself: The most often asked question in interviews You need to have a short statement prepared in your mind. Be careful that it does not sound rehearsed. Limit it to work-related items unless instructed otherwise. Talk about things you have done and jobs you have held that relate to the position you are interviewing for. Start with the item farthest back and work up to the present.

2. Why did you leave your last job? • Stay positive regardless of the circumstances • Never refer to a major problem with management and never speak ill of supervisors, co-workers or the organization. • If you do, you will be the one looking bad. • Keep smiling and talk about leaving for a positive reason such as an opportunity, a chance to do something special or other forward-looking reasons. 3. What experience do you have in this field? • Speak about specifics that relate to the position you are applying for. • If you do not have specific experience, get as close as you can. 4. Do you consider yourself successful? • You should always answer “yes” and briefly explain why. • A good explanation is that you have set goals, and you have met some and are on track to achieve the others. 5. What do you know about this organization? • This question is one reason to do some research on the organization before the interview. • Find out where they have been and where they are going. • What are the current issues and who are the major players? 6. What have you done to improve your knowledge in the last year? • Try to include improvement activities that relate to the job. • A wide variety of activities can be mentioned as positive self-mprovement. • Have some good ones handy to mention. • 7. Are you applying for other jobs? • Be honest but do not spend a lot of time in this area. • Keep the focus on this job and what you can do for this organization. • Anything else is a distraction.

8. Why do you want to work for this organization? • This may take some thought and certainly, should be based on the research you have done on the organization. • Sincerity is extremely important here and will easily be sensed. • Relate it to your long-term career goals. 9. Do you know anyone who works for us? • Be aware of the policy on relatives working for the organization. • This can affect your answer even though they asked about friends not relatives. • Be careful to mention a friend only if they are well thought of within. • 10. What kind of salary do you need? • A loaded question. • A nasty little game that you will probably lose if you answer first. • So, do not answer it. Instead, say something like, • That’s a tough question. Can you tell me the range for this position? • In most cases, the interviewer, taken off guard, will tell you. • If not, say that it can depend on the details of the job. Then give a wide range. 11. Are you a team player? • You are, of course, a team player. • Be sure to have examples ready. • Specifics that show you often perform for the good of the team rather than for yourself are good evidence of your team attitude. • Do not brag, just say it in a matter-of-fact tone. This is a key point. 12. How long would you expect to work for us if hired? • Specifics here are not good. • Something like this should work: – I’d like it to be a long time. – Or As long as we both feel I’m doing a good job. 13. What is your philosophy towards work? • The interviewer is not looking for a long or flowery dissertation here. • Do you have strong feelings that the job gets done? – Yes. That’s the type of answer that works best here. – Short and positive, showing a benefit to the organization. 15. If you had enough money to retire right now, would you? • Answer “yes” if you would. • But since you need to work, this is the type of work you prefer. • Do not say ‘yes’ if you do not mean it. 16. Explain how you would be an asset to this organization • You should be anxious for this question. • It gives you a chance to highlight your best points as they relate to the position being discussed. • Give a little advance thought to this relationship. 17. Why should we hire you? • Point out how your assets meet what the organization needs. • Do not mention any other candidates to make a comparison.

18. Tell me about a suggestion you have made • Have a good one ready. • Be sure and use a suggestion that was accepted and was then considered successful. • One related to the type of work applied for is a real plus. 19. What is your greatest strength? • Numerous answers are good, just stay positive. A few good examples: • Your ability to prioritize, • Your problem-solving skills, • Your ability to work under pressure, • Your ability to focus on projects, • Your professional expertise, • Your leadership skills, • Your positive attitude 20. Tell me about your dream job. • Stay away from a specific job. You cannot win. If you say the job you are contending for is it, you strain credibility. • If you say another job is it, you plant the suspicion that you will be dissatisfied with this position if hired. • The best is to stay genetic and say something like: A job where I love the work, like the people, can contribute and can’t wait to get to work. 21. Why do you think you would do well at this job? • Give several reasons and include • Skills • Experience and • Interest. 22. What are you looking for in a job? • Tell exactly what you would say for “Tell me about your dream job” • This is a trap question • Probably to check your consistency 27. What is more important to you: the money or the work • Money is always important, but the work is the most important. There is no better answer. 28. Tell me about your ability to work under pressure. • You may say that you thrive under certain types of pressure. • Give an example that relates to the type of position applied for. 29. Do your skills match this job or another job more closely? • Probably this one. • Do not give fuel to the suspicion that you may want another job more than this one. 30. What motivates you to do your best on the job? • This is a personal trait that only you can say, but good examples are: • Challenge • Achievement • Recognition 31. Are you willing to work overtime? Nights? Weekends? • This is up to you. • Be totally honest.

32. Would you be willing to relocate if required? • You should be clear on this with your family prior to the interview • If you think there is a chance it may come up. • Do not say yes just to get the job if the real answer is no. • This can create a lot of problems later on in your career. • Be honest at this point and save yourself future grief. 33. Are you willing to put the interests of the organization ahead of your own? • This is a straight loyalty and dedication question • Do not worry about the deep ethical and philosophical implications • Just say “yes” 35. Describe your management style. • Try to avoid labels. • Some of the more common labels, like progressive, salesman or consensus, can have several meanings or descriptions depending on which management expert you listen to. • The situational style is safe, because it says you will manage according to the situation, instead of one size fits all. 36. Do • • • • • you have any blind spots? Tricky question. If you know about blind spots, they are no longer blind spots. Do not reveal any personal areas of concern here. Let them do their own discovery on your bad points. Do not hand it to them.

37. If you were hiring a person for this job, what would you look for? • Be careful to mention traits that are needed and that you have. 38. Do you think you are overqualified for this position? • Regardless of your qualifications, state that you are very well qualified for the position. 39. How do you propose to compensate for your lack of experience? • First, if you have experience that the interviewer does not know about, bring that up: • Then, point out (if true) that you are a hard working quick learner. 40. What qualities do you look for in a boss? • Be generic and positive. • Safe qualities are knowledgeable, a sense of humor, fair, loyal to subordinates and holder of high standards. • All bosses think they have these traits. 41. Tell me about a time when you helped resolve a dispute between others. • • Pick a specific incident. Concentrate on your problem solving technique and not the dispute you settled.

42. What position do you prefer on a team working on a project? • Be honest. • If you are comfortable in different roles, point that out.

47. Describe your work ethic. • Emphasize benefits to the organization. • Things like, – Determination to get the job done and work hard but enjoy your work are good. 48. Do you have any questions for me? • Always have some questions prepared. Questions prepared where you will be an asset to the organization are good. Examples are: – How soon will I be able to be productive? – What type of projects will I be able to assist on?

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