PROTOTYPING A LIBRARY-HACK-MAKERSPACE NETWORK

FINAL REPORT
PREPARED BY COMMON FUTURES LTD
2014
Contents
CONTENTS ................................................................................................................ 2
ABOUT US ................................................................................................................. 3
EXECUTIVE SUMMARY ............................................................................................ 4
INTRODUCTION ........................................................................................................ 8
CONTEXT.......................................................................................................................8
THE DRIVERS OF CHANGE IN LIBRARY SERVICES...............................................................8
WIDER TRENDS IN THE DIGITAL LANDSCAPE......................................................................9
RECONFIGURING LIBRARIES TO FACILITATE STEM SKILLS DEVELOPMENT............................10
ENTER: COMMON LIBRARIES........................................................................................11
CURRENT PROJECT RATIONALE AND FOCUS.................................................................11
PROJECT AIMS & OBJECTIVES......................................................................................12
METHODOLOGY............................................................................................................12
EY DELIVERABLES ! OUTCOMES.................................................................................12
EXPLORE ................................................................................................................. 13
CASE STUDIES.........................................................................................................13
THE "AITING ROOM# ST BOTOLPH$S# COLCHESTER......................................................13
THE 4TH FLOOR# CHATTANOOGA PUBLIC LIBRARY# TENNESSEE.....................................14
CONCLUSIONS..............................................................................................................1%
BUSINESS MODEL RESEARCH.......................................................................................18
DEVELOP ................................................................................................................. 22
HO"&TO RESOURCES.............................................................................................22
MEETINGS# VISITS & PROTOTYPES......................................................................22
PROTOTYPES...........................................................................................................23
PROTOTYPE 1 ' FRESH HORI(ONS# HUDDERSFIELD..................................................23
PROTOTYPE 2 ' FAST FIBRE HUBS# CATERHAM........................................................2)
PROTOTYPE 3 & ECO COMMUNITIES# LE"ISHAM.......................................................2%
CONCLUSIONS..............................................................................................................28
TEST ......................................................................................................................... 28
ACTION PLANS.........................................................................................................28
FRESH HORI(ONS.........................................................................................................3*
FAST FIBRE HUBS LTD.................................................................................................32
ECO COMMUNITIES......................................................................................................34
CONCLUSIONS ! NEXT STEPS .............................................................................. 3)
APPENDIX 1 ' HO"&TO RESOURCES .................................................................. 3%
HO"&TO ESTABLISH A LIBRARY&HAC&MAERSPACE...................................................3%
"HAT IS A LIBRARY&HAC&MAER SPACE+ & NO" YOUR ONIONS,..............................3-
UNDERSTANDING THE LANDSCAPE................................................................................41
MAPPING AND CATEGORISING HACERS AND MAERS..................................................4)
2
PLANNING YOUR LIBRARY&HAC&MAER SPACE...........................................................4%
PROGRAMMING YOUR FIRST EVENT...............................................................................)*
BUILDING LOCAL PARTNERSHIPS "ITH GROUPS# SPONSORS AND RETAILERS..................)2
GENERATING AN INCOME FROM YOUR LIBRARY&HAC&MAERSPACE............................)4
DEVELOPING YOUR LIBRARY ' CREATING AND COSTING HAC&MAER ITS....................).
About Us
Common Futures is a soia!!" onsious #usiness $or%in& $it' t'e (u#!i) (ri*ate an+ t'ir+
setors to e,(!ore an+ %i% at t'e #oun+aries o- t'e ommunit" o$ners'i( !an+sa(e. /e
su((ort or&anisations to &enerate inome an+ +e!i*er soia! im(at #" +e*e!o(in& an+
mana&in& +i&ita! a(ita!0 en&a&in& $it' +i&ita! enter(rise0 an+ a((!"in& o(en soure #usiness
mo+e!s an+ oo(erati*e (rini(!es to 'arness !oa! %no$!e+&e an+ %no$1'o$.
/e2*e $or%e+ e,tensi*e!" $it' t'e !i#rar" setor o*er t'e (ast -e$ "ears31
 Communit" Li#raries3 Learnin& -rom E,(eriene 4 +iretin& Loa!it"2s ontri#ution to
(rimar" resear' into ommunit" in*o!*ement in !i#rar" asset mana&ement an+ ser*ie
+e!i*er") $or%in& $it' Arts Couni! En&!an+) DCMS) DCL5) DEFRA an+ t'e L5A.
 St Boto!('2s /aitin& Room 4 narratin& a Carne&ie U6 Trust s(onsore+ (i!ot to esta#!is' a
!i#rar"1'a%1ma%er s(ae $it' t'e Creati*e Coo() Co!'ester S'oo! o- Art an+ Esse,
Li#raries.
 Ena#!in& Enter(rise in Li#raries 1 +iretin& Loa!it"7s ontri#ution to a resear' (ro8et
-un+e+ #" Arts Couni! En&!an+ to e,(!ore e,istin& &oo+ (ratie as $e!! as t'e -uture
(otentia! -or inome &eneration $it'in a !i#rar" onte,t.
 9nome 5eneration -or Pu#!i Li#raries3 A Pratia! 5ui+e -or Li#rar" Ser*ie
Commissioners an+ Pro*i+ers in En&!an+ :-ort'omin& 4 ;u!" 2014< 4 +iretin& t'e
+e*e!o(ment o- a te'nia! &ui+ane note (re(are+ #" Loa!it" an+ -un+e+ #" Arts
Couni! En&!an+ to aom(an" ear!ier resear' a#out Ena#!in& Enter(rise in Li#raries.
 Common Li#raries 4 (rotot"(in& a !i#rar"1'a%1ma%ers(ae net$or% $it' su((ort -rom
Arts Couni! En&!an+.
 Assessin& t'e Rura! 9m(ats o- C'an&es to Li#rar" Ser*ies :-ort'omin&< 4 o*erseein&
Loa!it"2s ontri#ution to a DEFRA -un+e+ ation resear' an+ !earnin& (ro8et !e+ #"
OPM.
 T'e Future =i&' Street3 Pers(eti*es on Li*in&) Learnin& an+ Li*e!i'oo+s in our
Communities 4 (ro*i+in& e,(ert in(ut to t'e $or% o- t'e Future S(aes Foun+ation.
9- "ou2+ !i%e to >n+ out more a#out our $or%) (!ease *isit3 'tt(3??$$$.ommon-utures.eu?
A!ternati*e!") to ta!% to us a#out our !i#raries $or%) (!ease &et in tou' *ia
'tt(3??ommon!i#raries.?ontat?
3
Executive Su!"#
You never change things by fghting the existing reality. To change something, build a new
model that makes the existing model obsolete – Buckminster Fuller.
/e #e!ie*e t'ere is an ur&ent an+ (ressin& nee+ to e*o!*e !i#raries so t'at t'e" ma" ser*e as
#astions o- a 21
st
entur" %no$!e+&e ommons 1 -untionin& as truste+ an+ im(artia! (!at-orms
-or t'e (ro+ution) e,'an&e an+ onsum(tion o- %no$!e+&e an+ %no$1'o$ 1 in #ot' tan&i#!e
!oations an+ *irtua! s(aes. /e are t'ere-ore usin& our e,(ertise in asset +e*e!o(ment)
+esi&n) te'no!o&") ommunit" en&a&ement an+ soia! enter(rise to $or% !ose!" $it' !i#rar"
ser*ie users an+ (ro*i+ers to t'at en+. Our u!timate aim is to em(o$er (eo(!e to o1+esi&n
an+ +e!i*er ne$ !i#rar" ser*ies in our inreasin&!" o(en soure soiet") su' t'at t'e" are
res(onsi*e to te'no!o&ia! a+*anements an+ -ast1'an&in& !oa! nee+s) as $e!! as
(ositione+ to ma%e t'e most o- emer&ent soio1eonomi o((ortunities. T'e e,(!iit intention)
t'en) is to re*ita!ise t'e (u#!i !i#rar" et'os an+ ren+er !i#rar" ser*ies more re!e*ant) use-u!
an+ sustaina#!e in t'eir a((ea! to :an+ in*o!*ement o-< #roa+1ran&in& au+ienes in our +i&ita!
a&e 1 in (artiu!ar) a&ainst a #a%+ro( o- on&oin& austerit".
T'e Common Li#raries initiati*e @o$s -rom t'e +ri*ers o- 'an&e in U6 !i#rar" ser*ies)
attem(ts in t'e Unite+ States to reon>&ure !i#raries as s(aes to -ai!itate Siene)
Te'no!o&") En&ineerin& an+ Mat'ematis :STEM< s%i!!s +e*e!o(ment) to&et'er $it' $i+er
+e*e!o(ments in t'e +i&ita! !an+sa(e in reent "ears. 9t is o!oure+ #" t'e en+ea*ours o- t'e
O(en Soure an+ Creati*e Commons mo*ements) ommunit"1!e+ !i#raries as $e!! as our
ent'usiasm -or 'a%in& an+ ma%in&. 9n t'e ourse o- !aun'in& t'e initiati*e to en&a&e a $i+er
ommunit" o- interest in S(rin& 2014) $e $ere enoura&e+ to a!so e,(!ore t'e (otentia! -or
Common Li#raries to +ra$ u(on t'e (eer1to1(eer an+ s'arin& eonom" mo*ement in -uture 4
u!minatin& in reei(t o- an internationa! OuiS'are A$ar+. =e!(-u!!") t'is rea+s aross to t'e
e--orts o- t'ose $'o are re1ima&inin& !i#raries as ontem(orar" (!at-orms or) e!se) see%in& to
en'ane or e*o!*e t'em t'rou&' automate+ #oo% s'are ser*ies an+ (ersona! (orta#!e !i#rar"
net$or%s :PPLNs< 4 su' t'at $e 'a*e a!rea+" #e&un to iterate our startin& (oint.
/e are) (er'a(s uniAue!") (ersua+e+ t'at t'ere ou!+ a!so #e merit in e,(!orin& t'e (otentia!
-or e!ements o- !i#raries :s(ei>a!!") !i#rar" sta-- an+ users< to -orm Distri#ute+ Autonomous
Or&anisations :DAOs< in -uture 4 re@etin& u(on t'e (ioneerin& $or% o- t'e Et'ereum Pro8et
an+) re!ate+ to t'at) Eris) #" Pro8et Dou&!as. Ear!" t'in%in&) in t'is re&ar+) onerns t'e
(otentia! to sa-e&uar+ our soia! %no$!e+&e eonom" t'rou&' t'e e*o!ution o- DAOs -or t'e
(ur(oses o- $'at $e2*e #e&un to term B'umansear' 4 an et'ia! an+ em(at'i stan+) i- "ou
$i!!) in t'e -ae o- or(orate sear' +ominane an+ #i& +ata (ro(onents0 #ot' o- $'i' are)
inreasin&!") (arasiti an+ +e1'umanisin& ('enomena in our ontem(orar" %no$!e+&e
!an+sa(e) an+ -ast re1en&ineerin& t'emse!*es in re!ation to a+*anements in Arti>ia!
9nte!!i&ene) Au&mente+ Rea!it" as $e!! as t'e 9nternet o- T'in&s. But) t'e" ou!+ $e!! #e
+esi&ne+ in su' a $a" as to a!so inte&rate $it' PPLN no+es an+ Cuser1!i#rarians2 in -uture.
Fina!!") $e 'a*e sou&'t -rom t'e outset to ena#!e inome &eneration #" C!i#rar" enter(rises2.
9n t'is im(ortant res(et) $e reo&nise t'e 'a!!en&es -ain& !oa! aut'orities an+ ot'er !i#rar"
ser*ie (ro*i+ers $'o mi&'t $is' to e,(eriment $it' e!ements o- Common Li#raries) an+
a%no$!e+&e t'e (!ae o- oo(erati*ism) ommunit" enter(rise an+ soia! in*estment in
-ai!itatin& an+ au&mentin& our ot'er$ise o(en1#"1+e-au!t a((roa'. As su') Common
Li#raries are !ia#!e to remain +ee(!" roote+ in t'e notion an+ atua!it" o- +"nami an+
as(irationa! ommunities 1 e,(!orin&) en&a&in& an+ &ro$in& $it' t'e un-o!+in& 21st entur" in
a (!a"-u! an+ reati*e manner to ontri#ute to t'e o(en %no$!e+&e (ro8et. T'e" are) t'en)
more a%in to t'e iterati*e on>&uration (roesses o- ommunit" +e*e!o(ment 1 a 'o(e-u! an+)
at times) s(eu!ati*e 8ourne" 1 t'an to a +e>niti*e route ma( to a %no$n or sou&'t1a-ter
+estination. =o$e*er) t'e" are a!so &roun+e+ in a reo&nition t'at $e nee+ to rea((raise our
a((roa' to >nanin& !i#rar" ser*ie trans-ormation an+) in+ee+) t'eir ontinua! iteration) i-
!i#raries are to en+ure #e"on+ t'e 21
st
entur" inte&ra! to our inreasin&!" +i&ita! an+
ommunit"1!e+ o(eratin& en*ironment.
/e2re ea&er to 'e!( (rotot"(e most t'in&s in %ee(in& $it' a (u#!i !i#rar" et'os 1 -rom
ommunit" (u#!is'in& (!at-orms to o(en +ata aess an+ re1mi,in& (oints an+) e*en) !i#raries
$it'out s'e!*es an+ $a!!s. T'e !earnin& amasse+ -rom t'is >rst (ro8et $i!!) nonet'e!ess) #e o-
(artiu!ar interest i- "ou2re a !i#rar" ser*ie (ro*i+er intereste+ in -or&in& !in%s $it' 'a%ers
an+ ma%ers in "our !oa! area0 onsi+erin& t'e intro+ution o- a 'a% an+?or ma%ers(ae in
"our !i#rar" #ui!+in&0 or $ant to e,(!ore 'o$ to +e*e!o( an inte&rate+ !i#rar"1'a%1ma%ers(ae
1 an+) a!! t'e more) i- "ou s'are our #e!ie- t'at !i#raries re1ima&ine+ as ommunit" (u#!is'in&
4
(!at-orms mi&'t &o some $a" to$ar+s nurturin& a more re!e*ant) *i#rant an+ sustaina#!e
mo+e! -or !i#rar" ser*ies in -uture.
T'e >rst resear' an+ (rotot"(in& (ro8et un+erta%en to esta#!is' Common Li#raries) t'en)
#ui!t u(on t'e !earnin& amasse+ #" C'attanoo&a Pu#!i Li#rar" in t'e ourse o- esta#!is'in&
t'e 4
t'
F!oor an+) in (artiu!ar) t'e $or% o- t'e ommunit" res(onsi#!e -or t'e /aitin& Room in
St Boto!('2s) Co!'ester. 9t $as +esi&ne+ to in-orm an+ $or% $it' enter(risin& or&anisations to
(ut in (!ae measures to #e&in (rotot"(in& t'e !i#rar" o- t'e -uture) to+a" 4 $'ere t'e !i#rar"
o- t'e -uture is ta%en to mean an institution t'at (!aes equal em('asis u(on %no$!e+&e
(ro+ution) e,'an&e an+ onsum(tion in t'e ser*ie o- ren+erin& !i#raries more re!e*ant)
*ia#!e an+ resi!ient.
S!"#$"%&&'( )*! W%#)#+, R--. #/ -oun+e+ u(on an inno*ati*e C#orro$?#arter?#u"?#es(o%e2
a((roa' to #usiness inte&ration -or !i#rar"1'a%1ma%ers(aes. T'is is inten+e+ to 'e!(
maintain t'e et'os o- a (u#!i !i#rar") $'ere its -untion to C-ai!itate aess to a!!2 is
onerne+) at t'e same time as intro+uin& an inome &eneration or ommon C!i#rar"
enter(rise2 +imension to o(erations. Sim(!" state+) $e sou&'t to resear' an+ ta%e ste(s to
re(!iate ? iterate e!ements o- t'e /aitin& Room initiati*e e!se$'ere o*er a (erio+ o- t'ree
mont's an+) $it' t'at) #e&an to e,(!ore t'e (otentia! to esta#!is' an inome &eneratin&
!i#rar"1'a%1ma%ers(ae net$or% $it' a &rant -rom Arts Couni! En&!an+.
W! )!/)!0 )*! -)!+)#%& )- 1!&#"%)!2#)!1%)! )*! &#31%1'4*%"54.%5!1/%"! .-0!& 6+0!1#++#+,
)*! W%#)#+, R--. 7#)*84
19 F"es$ Ho"i%ons& Hu''e"s(e)' 4 a ommunit" enter(rise o(eratin& a !i#rar" in
Dei&'ton on ontrat to 6ir%!ees Couni!) t'e Yor%s'ire S'eet Musi Li#rar" an+ a
ommunit" inema0
29 F!st Fi*"e Hu*s& C!te"$! 4 a >#re insta!!ation oo(erati*e $it' !ose ties to
Tan+ri+&e Distrit Couni!) t'e Cater'am Communit" Partners'i() CRD Forum :a
Nei&'#our'oo+ P!annin& -ront1runner<) an+ So(er =a!! Communit" Centre 4
+e!i*erin& ommunit"1!e+ ati*ities to &ro$ reati*e in+ustries ati*it" in t'e area
!in%e+ to +i&ita! asset an+ enter(rise +e*e!o(ment0 an+
39 Eco Counities 4 a soia! enter(rise o(eratin& D ommunit" !i#raries in
(artners'i( $it' t'e Lon+on Borou&' o- Le$is'am) a!on&si+e its esta#!is'e+ 9T
re"!in& an+ trainin& ati*ities.
/e aime+ to #etter un+erstan+ t'e (otentia! -or !i#rar"1'a%1ma%ers(aes to en'ane t'e
resi!iene an+ sustaina#i!it" o- !i#raries in -uture 4 in a nuts'e!!) t'rou&' t'e (ro*ision o-
inte&rate+ an+ inome &eneratin& su((ort -or reati*e #usinesses *ia a standardised
a((roa' to %no$!e+&e (ro+ution) a(ture an+ e,'an&e. /e a!so sou&'t to o1(ro+ue t'e
-untiona!it" s(ei>ation -or a +e+iate+ on!ine (!at-orm to ena#!e t'e same $it' -oun+er
mem#ers o- t'e net$or%. 9n (ratie) $e $ere on!" 'a+ time enou&' to !a" t'e -oun+ations -or
a (rotot"(e net$or% to emer&e. Nonet'e!ess) $e $ere suess-u! in3
1 +ra$in& (artners2 attention to t'e (otentia! -or 'a%in& an+ ma%in& to ontri#ute to t'e
e*o!ution o- !i#rar" ser*ies0
1 en&a&in& t'em in t'e o1+esi&n o- a ommon (roess -or (rotot"(in& t'e
+e*e!o(ment o- inte&rate+ !i#rar"1'a%1ma%ers(aes0 an+
1 assistin& t'em in t'e (re(aration o- re!ate+ ation (!ans to &ui+e (ratia! ne,t ste(s.
Ke# Fin'in+s
9t $i!!) t'en) #e o*er t'e $ee%s an+ mont's a'ea+ t'at re(!iation an+ iteration (!ans are
im(!emente+ su' t'at $e are #etter a#!e to +ra$ >rm on!usions in %ee(in& $it' our state+
am#itions an+?or #e&in to esta#!is' an" emer&ent net$or% in earnest. 9n t'e interim) our
(ro8et resu!te+ in t'e -o!!o$in& %e" >n+in&s3
Coon Li*"!"ies, t'ere is +emonstra#!e interest in Common Li#raries as a *e'i!e -or
e,(!orin& t'e e*o!ution o- (u#!i !i#rar" ser*ies 1 #ot' at 'ome an+ o*erseas 1 as a resu!t o-
our 'a*in& ommuniate+ t'e initiati*e to en&a&e a $i+er ommunit" o- interest. A!rea+") $e
'a*e entere+ into enoura&in& +isussions $it' aa+emis) inno*ation a&enies) !i#rar"
!ea+ers an+ s'arin& eonom" (ro(onents in t'e U6) US) EU) Sout' A-ria an+ Austra!ia.
A-!"eness . /n'e"st!n'in+, (roati*e en&a&ement o- (ro8et (artners an+ !i#rar"
aut'orities $it' $'om $e $or%e+ resu!te+ in im(ro*e+ un+erstan+in& o- t'e 'a%in& an+
:
ma%in& !an+sa(e. 9t a!so en&en+ere+ an a#i!it" an+ $i!!in&ness to o1(ro+ue (ratia! (!ans
to (ro&ress (rotot"(in& e--orts. /it'out t'is) t'e om#ination o- 'a!!en&es -ain& (u#!i
setor !i#rar" ser*ie ommissioners) as $e!! as onstraints a--etin& ommunit"1!e+ !i#rar"
(ro*i+ers) is !ia#!e to intro+ue a si&ni>ant #arrier to en&a&ement e!se$'ere in -uture.
/se" Nee' 0 1e!n' . Co-P"o'uction 2!)ue, $e enountere+ a &reater +e&ree o- om-ort
amon&st !i#rar" aut'orities an+ more imme+iate ommunit" interest in re!ation to tra+itiona!
making as om(are+ $it' hacking. /e enountere+ a &reater +e&ree o- interest amon&st our
(ro8et (artners in hacking as om(are+ $it' making. T'ere is rea! *a!ue) t'en) in t'e (roess
out!ine+ in t'ose 'o$1to resoures +e*e!o(e+ inte&ra! to t'e (ro8et) #eause t'e" (oint
to$ar+s a series o- ste(s t'at !ess on>+ent ommissioners?(ro*i+ers mi&'t !oo% to ta%e in
ma%in& a start) as $e!! as to t'e im(ortane o- o1(ro+uin& ser*ies $it' ommunities
t'emse!*es 4 in (artiu!ar) $'ere t'e +e*e!o(ment o- !i#rar" enter(rises is onerne+.
Business Mo'e)s . 3Li*"!"# Ente"4"ises5, our (ro8et (artners e,(resse+ interest in
+e(!o"in& t'e 'a%s(ae mem#ers'i( mo+e! to $'i' $e intro+ue+ t'em) as $e!! as
Ma%er6it +e*e!o(ment an+ sa!e) -rom t'e (oint o- *ie$ o- en&a&in& $it' t'e /aitin& Room2s
inome &eneration e--orts. /'i!st t'e" (ro*e+ !ess in!ine+ to en&a&e in ;oint Eenturin& $it'
users) $e #e!ie*e t'is is +ue) in (art) to t'e rea! an+?or (erei*e+ onstraints o- t'e #ui!+in&s
-rom $'i' t'e" :aim to< o(erate as om(are+ $it' t'e /aitin& Room. 9t is too ear!" to te!!
$'et'er t'ere is rea! an+?or si&ni>ant enter(rise (otentia! 'ar#oure+ in t'e +e*e!o(ment an+
sa!e o- Ma%er6its aross a net$or% o- !i#rar"1'a%1ma%ers(aes) su' t'at -urt'er $or% $it'
our (rotot"(es an+?or an a!ternati*e a((roa' to (ratia! mar%et testin& is reommen+e+.
=o$e*er) ear!" in+iations (oint to$ar+s t'e merits o- +e*e!o(in& a num#er o- re!ate+ inome
streams) as in t'e ase o- t'e /aitin& Room) -rom t'e (oint o- *ie$ o- sustaina#i!it".
Kno-)e'+e& S6i))s& C!4!cit# . Ent"e4"eneu"s$i4, t'ere are o((ortunities an+ 'a!!en&es
surroun+in& t'e %no$!e+&e) s%i!!s) a(ait" an+ entre(reneurs'i( in'erent in or&anisations
t'at mi&'t $is' to esta#!is' Common Li#raries. /e a!so on!u+e+ t'at inno*ation annot
@o$ or #e -o!!o$e+1t'rou&' in t'e urrent !imate $it'out enoura&ement an+ in*estment in
t'e a(ait" to inno*ate i- t'is is to #eome a more mainstream en+ea*our in -uture. =e!(-u!!")
$e $ere in a (osition to o--er +iret su((ort an+ a mo+est inenti*e to en&a&e in %no$!e+&e
an+ s%i!!s e,'an&e *isits as $e!! as to inno*ate inte&ra! to t'is (ro8et. /e 'a*e) t'ere-ore)
ma+e reommen+ations $it' t'is in min+ to &ro$ interest an+ in*o!*ement in Common
Li#raries in !oo%in& a'ea+ to t'e -uture.
Innov!tion, $e are (ersua+e+ t'at t'ere ou!+ #e merit in e,(!orin& t'e (otentia! -or
e!ements o- !i#raries :s(ei>a!!") !i#rar" sta-- an+ users< to -orm Distri#ute+ Autonomous
Or&anisations t'at are a(a#!e o- &eneratin& inome -rom miro1(a"ments in -uture. Some
te'nia! as(ets o- t'e $or% nee+e+ to ta%e t'is -or$ar+ are a!rea+" un+er$a") (art!") as a
resu!t o- our en&a&in& a $i+er ommunit" o- interest o*er reent mont's. =o$e*er) t'e" $i!!
nee+ to #e su((orte+ i- t'e" are to #e ren+ere+ o- +iret re!e*ane an+ interest to !i#rar" sta--
an+ users. /e a!so t'in% it $ort'$'i!e in*esti&atin& t'e so(e -or #oo% s'are ser*ies an+
(ersona! (orta#!e !i#rar" net$or%s :PPLNs< to (!a" a (art in &ro$in& an+ au&mentin& more
tra+itiona! !i#rar" ser*ies onerne+ $it' aess to in-ormation. But) one a&ain) -urt'er $or%
to assess t'e inome &eneration (otentia! o- t'ese miro1(a"ment an+ (eer1to1(eer ser*ies
is nee+e+ #e-ore t'eir +e*e!o(ment an #e e,(!ore+ in earnest.
Loo6in+ A$e!' - Recoen'!tions
Loo%in& a'ea+) t'en) a num#er o- inter*entions ou!+ 'e!( stimu!ate -urt'er interest in t'e
esta#!is'ment o- Common Li#raries 4 amon&st t'em3
 A series o- insire and in!orm e*ents -or !i#rar" ser*ie ommissioners an+ (ro*i+ers
'oste+ in 'a%?ma%ers(aes 1 to +isseminate t'e >n+in&s -rom our $or%) an+ raise
a$areness o- t'e o((ortunities atta'in& to Common Li#raries as one o- a num#er o-
(otentia!!" -or$ar+1!oo%in& o(tions in re!ation to !i#rar" enter(rise +e*e!o(ment.
 A (ro&ramme o- ati*it" to #ro%er re!ations'i(s #et$een !i#rar" ser*ie
ommissioners?(ro*i+ers an+ 'a%ers?ma%ers 4 a !o$ ost) s(ee+" o(tion to -ai!itate t'e
+e*e!o(ment o- a((ro(riate re!ations'i(s :a!t'ou&' t'e outomes o- an em('asis u(on
a!fliation $ou!+ t'en +e(en+ u(on ati*ities >nane+ an+ un+erta%en at t'e !oa! !e*e!<.
 A s'eme to inenti*ise an+?or su((ort a num#er o- !i#rar" ser*ie ommissioners an+
(ro*i+ers to co"locate 'a%1ma%ers(aes $it' !i#raries :a!t'ou&' t'e outomes o- an
em('asis u(on o1!oation are +eeme+ !ess !i%e!" to resu!t in !i#rar" enter(rise
+e*e!o(ment in an+ o- t'emse!*es<.
;
 Furt'er in*estment an+ $or% to ta%e -or$ar+ +e*e!o(ment o- t'e integrated !i#rar"1'a%1
ma%ers(ae mo+e! $it' e,istin& an+?or ne$ (rotot"(es 4 a%no$!e+&in& t'e s'ort1time
-rames a((!ie+ to t'is (ro8et an+ si&ni>ant (otentia! to in*est in esta#!is'e+
interest?momentum. NB3 a++itiona! in*estment ou!+ 'e!( to s(ee+1u( (ro+ution o- F
Ma%er6its to ena#!e mar%et1testin& in re!ation to t'e same an+) $it' t'at) esta#!is'
$'et'er t'e" are $ort'$'i!e +e*e!o(in& -urt'er in re!ation to a tra+in& (!at-orm -or an"
emer&ent !i#rar"1'a%1ma%ers(ae net$or%.
 For$ar+ su((ort -or Common Li#raries as a (!at-orm -or o1(ro+uin& an+ (rotot"(in&
inno*ati*e !i#rar" ser*ies $it' ommissioners) (ro*i+ers an+?or users) an+ $'i' ou!+
a!! -or eit'er mat' or ro$+ -un+in& in t'e s(irit o- 8oint *enturin&. T'ere is) -or e,am(!e)
an o((ortunit" 'ere -or !i#raries) sta-- an+ users to ser*e as a test &roun+ -or DAO7s)
B'umansear' an+ t'e +e(!o"ment o- ne$ te'no!o&ies. EAua!!") t'ere ma" #e t'e so(e
to rea+1aross to (i!ot some o- t'e reommen+ations in re!ate+ re(orts onernin&
inome &eneration an+ rura! !i#raries res(eti*e!") $'ere t'ere is a te'no!o&" +imension.
<
Int"o'uction
=ere) $e out!ine t'e onte,t in re!ation to $'i' $e2*e esta#!is'e+ t'e Common Li#raries
initiati*e. /e a!so e,(!ain t'e rationa!e an+ -ous o- our >rst (ro8et su((orte+ #" Arts Couni!
En&!an+ +urin& t'e (erio+ ;anuar"1Mar' 2014) t'e aims an+ o#8eti*es $'i' &ui+e+ t'e
$or% un+erta%en) our met'o+o!o&") an+ t'ose outomes $e antii(ate+ at t'e outset.
Su#seAuent setions +etai! t'e >n+in&s an+ (ro&ress ma+e +urin& t'e exlore) develo an+
test ('ases o- t'e (ro8et) an+ (oint to$ar+s reommen+e+ ne,t ste(s as $e!! as t'e -uture o-
t'e Common Li#raries initiati*e itse!-.
Context
T'e Common Li#raries initiati*e @o$s -rom t'e +ri*ers o- 'an&e in U6 !i#rar" ser*ies)
attem(ts in t'e Unite+ States to reon>&ure !i#raries as s(aes to -ai!itate Siene)
Te'no!o&") En&ineerin& an+ Mat'ematis :STEM< s%i!!s +e*e!o(ment) to&et'er $it' $i+er
+e*e!o(ments in t'e +i&ita! !an+sa(e in reent "ears. 9t is o!oure+ #" t'e en+ea*ours o- t'e
O(en Soure an+ Creati*e Commons mo*ements) ommunit"1!e+ !i#raries as $e!! as t'e
ent'usiasm -or 'a%in& an+ ma%in& o- t'e ommunities u(on $'ose ati*ities our >rst (ro8et
is #ase+. 9n t'e ourse o- !aun'in& t'e initiati*e to en&a&e a $i+er ommunit" o- interest in
S(rin& 2014) $e $ere enoura&e+ to e,(!ore t'e (otentia! -or Common Li#raries to +ra$
u(on t'e (eer1to1(eer an+ s'arin& eonom" mo*ement in -uture 4 u!minatin& in reei(t o- an
internationa! OuiS'are A$ar+. =e!(-u!!") t'is rea+s aross to t'e e--orts o- t'ose $'o are re1
ima&inin& !i#raries as ontem(orar" (!at-orms or) e!se) see%in& to en'ane or e*o!*e t'em
t'rou&' automate+ #oo% s'are ser*ies an+ (ersona! (orta#!e !i#rar" net$or%s :PPLNs< 4
su' t'at $e 'a*e a!rea+" #e&un to iterate our startin& (oint.
/e are) (er'a(s uniAue!") (ersua+e+ t'at t'ere ou!+ a!so #e merit in e,(!orin& t'e (otentia!
-or e!ements o- !i#raries :s(ei>a!!") !i#rar" sta-- an+ users< to -orm Distri#ute+ Autonomous
Or&anisations :DAOs< in -uture 4 re@etin& u(on t'e (ioneerin& $or% o- t'e Et'ereum Pro8et
an+) re!ate+ to t'at) Eris) #" Pro8et Dou&!as. Ear!" t'in%in&) in t'is re&ar+) onerns t'e
(otentia! to sa-e&uar+ our soia! %no$!e+&e eonom" t'rou&' t'e e*o!ution o- DAOs -or t'e
(ur(oses o- $'at $e2*e #e&un to term B'umansear' 4 an et'ia! an+ em(at'i stan+) i- "ou
$i!!) in t'e -ae o- or(orate sear' +ominane an+ #i& +ata (ro(onents0 #ot' o- $'i' are)
inreasin&!") (arasiti an+ +e1'umanisin& ('enomena in our ontem(orar" %no$!e+&e
!an+sa(e) an+ -ast re1en&ineerin& t'emse!*es in re!ation to a+*anements in Arti>ia!
9nte!!i&ene) Au&mente+ Rea!it" as $e!! as t'e 9nternet o- T'in&s. But) t'e" ou!+ $e!! #e
+esi&ne+ in su' a $a" as to a!so inte&rate $it' PPLN no+es an+ Cuser1!i#rarians2 in -uture.
Fina!!") $e 'a*e sou&'t -rom t'e outset to ena#!e inome &eneration #" ommon C!i#rar"
enter(rises2. 9n t'is im(ortant res(et) $e reo&nise t'e 'a!!en&es -ain& ot'ers $'o mi&'t
$is' to e,(eriment $it' e!ements o- Common Li#raries) an+ a%no$!e+&e t'e (!ae o-
oo(erati*ism an+ ommunit" enter(rise in -ai!itatin& :e*en) au&mentin&< our ot'er$ise
o(en1#"1+e-au!t a((roa'. As su') Common Li#raries are !ia#!e to remain +ee(!" roote+ in
t'e notion an+ atua!it" o- +"nami an+ as(irationa! ommunities 1 e,(!orin&) en&a&in& an+
&ro$in& $it' t'e un-o!+in& 21st entur" in a (!a"-u! an+ reati*e manner to ontri#ute to t'e
o(en %no$!e+&e (ro8et. T'e" are) t'en) more a%in to t'e iterati*e on>&uration (roesses o-
ommunit" +e*e!o(ment 1 a 'o(e-u! an+) at times) s(eu!ati*e 8ourne" 1 t'an to a +e>niti*e
route ma( to a %no$n or sou&'t1a-ter +estination. =o$e*er) t'e" are a!so &roun+e+ in a
reo&nition t'at $e nee+ to rea((raise our a((roa' to >nanin& !i#rar" ser*ie
trans-ormation an+) in+ee+) t'eir ontinua! iteration) i- !i#raries are to en+ure #e"on+ t'e 21
st

entur" inte&ra! to our inreasin&!" +i&ita! o(eratin& en*ironment.
T$e 1"ive"s o7 C$!n+e in Li*"!"# Se"vices
Pu#!i !i#rar" ser*ies in t'e U6 ontinue to e*o!*e) as in ot'er +e*e!o(e+ ountries) to
res(on+ to soia! tren+s an+) in (artiu!ar) t'e emer&ene o- ne$ te'no!o&ies. T'is is a&ainst
a #a%+ro( o- -a!!in& -oot-a!! an+ #oo% #orro$in& o*er t'e (ast >*e "ears) #ut a!so re@ets
&ro$in& interest in e1!en+in& as $e!! as ot'er o((ortunities to en'ane t'e !i#rar" o--er
t'rou&' inno*ation in our inreasin&!" rea+?$rite $or!+0 #" $'i' $e mean) our +i&ita!!"
en'ane+ o(eratin& en*ironment) $'i' ontinues to +emoratise t'e means o- mu!ti1me+ia
(ro+ution an+) $it' t'at) un+er(ins t'e ('enomena! &ro$t' in se!-1(u#!is'in& :un+erstoo+ in
its #roa+est sense<.
T'e Future Li#raries Pro&ramme sa$ &reater o!!a#oration #et$een !oa! aut'orities in t'e
+esi&n an+ +e!i*er" o- ser*ies) more ima&inati*e use o- +i&ita! te'no!o&" an+ a ne$
re!ations'i( $it' itiGens?onsumers t'rou&' o!!a#orati*e onsum(tion :e.&. Boo%S'are<)
8
se!-1ser*ie ounters an+ ommunit" aess (oints in ne$ !oations. T'e Li#rar"
De*e!o(ment 9nitiati*e teste+ ne$ a((roa'es to !i#rar" ser*ie +e!i*er" !in%e+ to 'ea!t')
em(!o"ment an+ u!tura! outomes as $e!! as in res(et o- +i&ita! inno*ation. An+) in
(artners'i( $it' Arts Couni! En&!an+ an+ t'e Rea+in& A&en") t'e Soiet" o- C'ie-
Li#rarians 'as +e*e!o(e+ -our uni*ersa! o--ers -or !i#raries in En&!an+) /a!es an+ Nort'ern
9re!an+ 4 in!u+in&) a ore C+i&ita! o--er2.
=o$e*er) t'ese 'an&es are ta%in& (!ae ami+ an un(ree+ente+ >nania! onte,t $'i' is
-orin& !oa! &o*ernment to rationa!ise its a(ita! assets an+ re+ue re*enue osts. 9n+ee+)
t'e L5A2s Fun+in& Out!oo% -or Couni!s -rom 2010?11 to 201H?20 in+iate+ t'at) on urrent
tra8etories) re+utions in !oa! &o*ernment #u+&ets ou!+ see s(en+ on u!tura! ser*ies
re+ue+ #" as mu' as H0I #" 2020. Sine 2010) t'en) t'ere 'as #een si&ni>ant an+ ur&ent
(ressure on !oa! &o*ernment to res'a(e !i#rar" ser*ies as austerit" measures 'a*e
im(ate+ t'e (u#!i setor. Finania! !o&i is (us'in& more to$ar+s t'e o1!oation o-
ser*ies) si&ni>ant re+utions in mo#i!e !i#raries an+ t'e +emise o- stan+1a!one !i#rar"
#ui!+in&s 1 as $e!! as t'eir trans-er) in some ases) to ommunit" &rou(s an+ (aris' ouni!s.
Unsur(risin&!") t'ere is &ro$in& interest in t'e (otentia! to ena#!e enter(rise :t'at is) to
&enerate a++itiona! inome< $it'in a !i#rar" onte,t 4 in (artiu!ar) $'ere ne$?emer&ent 9CT1
#ase+ !i#rar" ser*ies are onerne+ 1 an+ $it'out !i#rar" ser*ie ommissioners an+
(ro*i+ers neessari!" (ossessin& t'e s%i!!s) a(ait" an+ entre(reneurs'i( reAuire+ to +ri*e
t'e same. A!! o- t'is (oses si&ni>ant 'a!!en&es -or !i#rar" !ea+ers $'o are %een to res(on+
to our inreasin&!" in-ormation) %no$!e+&e an+ +ata1+ri*en soiet". Nonet'e!ess) in its
res(onse to En*isionin& t'e Li#rar" o- t'e Future) t'e Arts Couni! a!!e+ u(on !i#rar" ser*ie
ommissioners to Cma%e t'e most o- +i&ita! te'no!o&" an+ reati*e me+ia2 su' t'at -or$ar+1
!oo%in& !i#rar" ser*ies an+ ne$ $a"s o- $or%in& are no$ #ein& e,(!ore+ in t'is re&ar+.
Wi'e" T"en's in t$e 1i+it!) L!n'sc!4e
T'e C+i&ita! !an+sa(e2 remains a re!ati*e!" ne$) untrie+ an+ unteste+ 4 not to mention) #roa+1
ran&in& an+ -ast1e*o!*in& 4 ('enomenon. T'ere-ore) $'i!st it is !ia#!e to im(at t'e
-untionin& o- t'e (u#!i an+ (ri*ate setors as $e!! as i*i! soiet" in a!most e*er" re&ar+
o*er t'e "ears to ome) an+ t'ere is t'e so(e an+ in+ee+ a reAuirement t'at library services
en&a&e $it' it in m"ria+ $a"s) t'e e,tent an+ manner in $'i' !i#rar" !ea+ers an+ -ront!ine
sta-- +o so in t'e s'ort) me+ium an+ !on&er term is !ia#!e to (ro*e ritia!) a!on& $it' t'eir
a((etite -or ris% *ersus C-uture (roo>n&2. T'e U6 5o*ernment2s Di&ita! Strate&" -o!!o$s t'e
2012 Bu+&et ommitment to +i&ita! ser*ies #ein& t'e +e-au!t an+ is su((orte+ #" a ross1
&o*ernment a((roa' to assiste+ +i&ita! (ro*ision. 9n a++ition) 5o*ernment is in*estin&
si&ni>ant -un+s in t'e ro!!1out o- ne,t &eneration #roa+#an+) as $e!! as e,(!orin& t'e &ro$t'
(otentia! o- #i& an+ o(en
1
+ata) t'e 9nternet o- T'in&s
2
) uttin&1e+&e te'no!o&ies
D
an+ Smart
Cities
4
:amon&st man" ot'er (otentia!!" re!e*ant initiati*es $'ere !i#raries are onerne+<. 9t is
a!so (ursuin& its C'ie- Te'no!o&" O->er2s C#etter -or !ess2 strate&" in re!ation to (u#!i setor
9T (rourement) in tan+em $it' t'e intro+ution o- a 5o*ernment 9T Pro-ession Com(eten"
an+ S%i!!s Frame$or%. DCL5 'as) -or its (art) (u#!is'e+ CLoa! Di&ita! To+a"2 an+ is
s(onsorin& t'e Loa! Di&ita! Cam(ai&n $'ere !oa! aut'orities are onerne+. To&et'er) t'e"
e'o mu' o- t'e +ri*e -or 'an&e in entra! &o*ernment) #ut a!so un+er!ine si&ni>ant an+
(ersistent onerns surroun+in& t'e (otentia! -or te'no!o&" to a--or+ itiGens eAua! aess to
ser*ies :$'et'er as a onseAuene o- aessi#i!it") a--or+a#i!it") re!e*ant s%i!!s or) in+ee+)
t'e &enera! a((ea! o- +i&ita! te'no!o&ies an+ me+ia $'ere some soio1eonomi &rou(s are
onerne+< as $e!! as t'e so(e -or +i&ita! 'anne!s to en'ane itiGen en&a&ement.
T'ere-ore) t'e (otentia! -or !i#raries to rea( e->ien" sa*in&s) un+erta%e 8oint +i&ita! ser*ie
ommissionin& an+ im(ro*e mar%etin& an+ ommuniations are a!! onsi+ere+ im(ortant.
=o$e*er) !i#rar" !ea+ers an+ -ront!ine sta-- must a!so onsi+er3
 t'e im(ortane atta'in& to 'i+it!) inc)usion an+ !ssiste' 'i+it!) inter*entions in
tan&i#!e !i#rar" !oations in *ie$ o- t'e urrent !i#rar" user +emo&ra('i0
1
 
F-1 !>%.&!( #+ )*! O!+ D%)% I+/)#)6)!8 *))822)*!-0#.-1,2
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*))822777.)!"*7!!5!61-!."-.652+!7/2,-@!1+.!+)4#+)!1+!)4-?4)*#+,/4/"*--&/412::0:
3
 
F-1 !>%.&!( )*1-6,* )*! T!"*+-&-,' S)1%)!,' B-%108 *))/822777.#++-@%)!65.-1,2
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#+#)#%)#@!4)-4/6-1)44043#&&#-+4/.%1)4"#)#!/4#+4)*!465
9
 t'e reAuirement to #etter en&a&e $it' C+i&ita! nati*es2 an+ a+u!t te'no('i!es to
a((ea! to ne$ au+ienes on an entre(reneuria! an+ inno*ati*e -ootin&) in or+er to
maintain t'e #roa+est (ossi#!e 8usti>ation -or !i#raries as a co"e cu)tu"!) institution0
 t'e (ro*ision o- o(en aess to in-ormation in t'e #roa+est (ossi#!e terms :so)
in!u+in& o4en '!t! as $e!! as (u#!i!" -un+e+ resear'< in tan+em $it' su((ort to
ma%e use o- t'e same0 an+
 t'e Geit&eist in res(et o- o4en +ove"nent an+ e-'eoc"!c#) su' t'at !i#raries
retain t'eir im(artia! an+ truste+ s(ae status in t'e e"es o- t'e &enera! (u#!i $'ere
t'e inter-ae #et$een itiGen an+ state is onerne+.
Be"on+ t'e (u#!i setor) t'ere are si&ni>ant +i&ita! +e*e!o(ments un+er$a" !in%e+ to t'e
ati*ities o- uni*ersities :in (artiu!ar) $'ere aess to resear' an+ on!ine !earnin&
o((ortunities are onerne+< $'i' ou!+ #ene>t (u#!i !i#raries. A num#er o- initiati*es are
a!so see%in& to +i&itise !i#rar" ontent at 'ome an+ o*erseas
J
. Cuttin&1e+&e +i&ita!
+e*e!o(ments #ein& (ursue+ #" t'e (ri*ate setor are) #" ontrast) t'e su#8et o- man" an+
*arie+ ontri#utions to ontem(orar" t'in%in& on t'e (art o- -uturo!o&ists) s'o$ase+ at
si&ni>ant internationa! e*ents su' as SFS/) as $e!! as -eaturin& in in+ustr" stan+ar+ (ress
:-or e,am(!e) /ire+ Ma&aGine<. =o$e*er) o- (artiu!ar re!e*ane to !i#rar" !ea+ers are t'ose
+e*e!o(ments #ein& s(ear1'ea+e+ #" t'e (u#!is'in& in+ustr" as $e!! as !eisure an+
entertainment retai!ers 4 es(eia!!" $'ere t'e" are +ri*in& e1#oo% !en+in&?(ur'asin& an+ t'e
-ort'omin& +e(!o"ment o- C#eaon2 te'no!o&" in our inreasin&!" mo#i!e soiet".
9n-ormation a#out t'e +i&ita! !an+sa(e as it (ertains to !i#rar" ser*ies is a!rea+" a*ai!a#!e in
t'e Arts Couni!2s Li#rar" o- t'e Future3 Future Tren+s Re*ie$ :2012<. A $ea!t' o- on!ine
in-ormation a!so (oints to +i&ita! inno*ation an+ emer&ent &oo+ (ratie 4 in (artiu!ar) in t'e
Unite+ States. Moreo*er) t'e Soiet" o- C'ie- Li#rarians :SCL< 'as ommissione+ $or% to
e,(!ore t'e Di&ita! Lea+ers'i( S%i!!s reAuire+ to im(!ement 'an&e in (ratie. At (resent)
'o$e*er) on!" one t'in& is !ear3 $'et'er to a+a(t or 'an&e is not an o(tion -or !i#raries
-ae+ $it' un(ree+ente+ te'no!o&ia! a+*anement 1 it is no$ a matter o- K'o$L.
Recon(+u"in+ )i*"!"ies to 7!ci)it!te STEM s6i))s 'eve)o4ent
/'en An+re$ Carne&ie >rst ma+e &rants to (u#!i !i#raries at t'e turn o- t'e t$entiet'
entur") 'e +esri#e+ t'em as Cinstruments -or t'e e!e*ation o- t'e masses o- t'e (eo(!e2.
Li#raries $ere su#seAuent!" esta#!is'e+ to (ro*i+e !ccess to !earnin& an+ a+*anement -or
(eo(!e $'o $ou!+ ot'er$ise 'a*e !imite+ o((ortunities -or e+uation or se!-1im(ro*ement.
T'eir (ur(ose) t'en) $as e+uationa! an+ t'e" $ere to #e s(aes o(en to e*er"one in a
ommunit" $'o $ante+ aess to #oo%s an+ !earnin&
M
. T'e (ro*ision o- !ccess to
in-ormation) %no$!e+&e an+ !earnin& ontinues to un+er(in (u#!i !i#raries in t'e t$ent"1>rst
entur". No$a+a"s) 'o$e*er) !i#raries are -ast e*o!*in& to #eome $'at some 'a*e terme+
Crea+?$rite2 (!at-orms su' t'at t'e" (ro*i+e aess to #roa+1ran&in& me+ia as $e!! as mu!ti1
me+ia mani(u!ation too!s an+ instrution to ena#!e t'e 4"o'uction as $e!! as t'e
consu4tion o- %no$!e+&e an+ %no$1'o$ #" t'eir users.
Unsur(risin&!") t'en) t'ere is a &ro$in& tren+ internationa!!" to$ar+ t'e a->!iation an+ o1
!oation o- !i#raries $it' 'a%er an+ ma%er s(aes. For e,am(!e) in t'e Unite+ States) $'ere
C'attanoo&a Pu#!i Li#rar" 'as ra(i+!" #eome %no$n -or its 4
t'
F!oor) an+ in De*on $'ere
t'e !i#rar" ser*ie 'as reent!" intro+ue+ a Fa#La# to E,eter Li#rar" inte&ra! to t'e Fa#La#
De*on initiati*e. =o$e*er) in (ratie) t'is mo*e means t'at some !i#raries 'a*e #e&un to co-
)oc!te tra+itiona! intellectual roerty $it' too!s to &enerate more o- t'e same0 an+) a!i&nin&
t'emse!*es $it' t'e too!s o- tra+itiona! eonomi &ro$t' e*en 'as some !i#raries -orma!isin&
t'at mission. A!to&et'er !ess ommon are #ona >+e attem(ts to +e*e!o( integrated !i#rar"1
'a%1ma%ers(aes 4 t'at is) ('"sia! s(aes $'i' not on!" a--or+ %no$!e+&e (ro+ution an+
onsum(tion eAua! re&ar+) #ut $'i' -untion as lat!orms -or t'e e,'an&e an+ inter1
min&!in& o- tra+itiona! inte!!etua! (ro(ert" $it' !oa! %no$!e+&e an+ %no$1'o$ (u#!is'e+ #"
an+ -or ommunities t'emse!*es :$'at some ommentators re-er to as3 t'e K!on& tai!L<
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10
T'e emer&ene o- !i#rar"1'a%1ma%er s(aes is) o- ourse) $e!ome an+) not !east) inso-ar as
t'e" 'ar#or t'e (otentia! to -ai!itate STEM s%i!!s +e*e!o(ment in %ee(in& $it' !i#raries2
e+uationa! remit at a time $'en t'ere is an a%no$!e+&e+ !a#our s'orta&e in t'is re&ar+.
An+) "et) $e2*e sti!! to $itness a t'orou&'&oin& +isru(tion o- !i#raries2 t$entiet' entur"
institutiona! #oun+aries to esta#!is' %no$!e+&e (ro+ution on an eAua! -ootin& $it' %no$!e+&e
onsum(tion in a !i#rar" onte,t. Neit'er 'a*e $e enountere+ si&ni>ant 'an&es to t'e ro!e
o- !i#rar" sta-- in re!ation to -ai!itatin& t'e same. T'at is) $e2*e "et to see t$ent"1>rst entur"
!i#raries esta#!is'e+ as #ona >+e (eer1to1(eer (!at-orms -or t'e (ur(oses o- -ai!itatin&
%no$!e+&e exc$!n+e :(ro+ution an+ onsum(tion< -oun+e+ u(on O(en Soure an+
Creati*e Commons (rini(!es. T'ere is a!so) un+erstan+a#!") a &ro$in& interest in e->ien"
an+ inome &eneration $it'in a !i#rar" onte,t to im(ro*e t'e o*era!! *ia#i!it" an+ resi!iene o-
t'e ser*ie 4 a!t'ou&') attem(ts to +e*e!o( #ona >+e C!i#rar" enter(rises2 :rat'er t'an (ro*i+e
C!ess -or !ess2 or ross1su#si+ise !i#rar" ser*ie (ro*ision *ia a+8aent ? unre!ate+ ati*it"<
remain -e$ an+ -ar #et$een.
So) 'o$ mi&'t $e e,(!ore t'e (otentia! to (u!! some o- t'ese emer&ent stran+s to&et'er into
somet'in& o'erent) in1%ee(in& $it' t'e et'os o- a (u#!i !en+in& !i#rar") an+ at t'e same
time -or$ar+1!oo%in&P
Ente", Coon Li*"!"ies
/e #e!ie*e t'ere is an ur&ent an+ (ressin& nee+ to e*o!*e !i#raries so t'at t'e" ma" ser*e as
#astions o- a 21
st
entur" %no$!e+&e ommons 1 -untionin& as truste+ an+ im(artia! (!at-orms
-or t'e (ro+ution) e,'an&e an+ onsum(tion o- %no$!e+&e an+ %no$1'o$ 1 in #ot' tan&i#!e
!oations an+ *irtua! s(aes. /e are t'ere-ore usin& our e,(ertise in asset +e*e!o(ment)
+esi&n) te'no!o&") ommunit" en&a&ement an+ soia! enter(rise to $or% !ose!" $it' !i#rar"
ser*ie users an+ (ro*i+ers to t'at en+. Our u!timate aim is to em(o$er (eo(!e to o1+esi&n
an+ +e!i*er ne$ !i#rar" ser*ies in our inreasin&!" o(en soure soiet") su' t'at t'e" are
res(onsi*e to te'no!o&ia! a+*anement an+ -ast1'an&in& !oa! nee+s) as $e!! as
(ositione+ to ma%e t'e most o- emer&ent soio1eonomi o((ortunities. T'e e,(!iit intention)
t'en) is to re*ita!ise t'e (u#!i !i#rar" et'os an+ ren+er !i#rar" ser*ies more re!e*ant) use-u!
an+ sustaina#!e in t'eir a((ea! to :an+ in*o!*ement o-< #roa+1ran&in& au+ienes in our +i&ita!
a&e. T'e Common Li#raries initiati*e #ui!+s u(on t'e !earnin& amasse+ #" !ea+ers -rom
C'attanoo&a Pu#!i Li#rar") as $e!! as t'e ommunit" res(onsi#!e -or t'e /aitin& Room in
Co!'ester) in t'e ourse o- +e*e!o(in& !i#rar"1'a%1ma%ers(aes. 9t $as esta#!is'e+ to
in-orm an+ $or% $it' enter(risin& or&anisations to (rotot"(e t'e !i#rar" o- t'e -uture) to+a" 4
$'ere t'e !i#rar" o- t'e -uture is ta%en to mean an institution t'at (!aes equal em('asis u(on
%no$!e+&e (ro+ution) e,'an&e an+ onsum(tion in t'e ser*ie o- ren+erin& !i#raries more
re!e*ant) *ia#!e an+ resi!ient.
Cu""ent P"o8ect R!tion!)e !n' Focus
T'e urrent 101"ear Strate&i Frame$or% -or Arts Couni! En&!an+ i+enti>es Resi!iene an+
Sustaina#i!it" as a %e" &oa! in t'e onte,t o- austerit") reo&nisin& t'at t'e arts an+ u!tura!
setor must #e a#!e to a+a(t to 'an&in& irumstanes) $it'out om(romisin& its ore
*a!ues an+ t'e Aua!it" o- its $or%. T'e Arts Couni! a!so reo&nises t'at t'e setor must !earn
-rom e,am(!es o- or&anisations t'at 'a*e suess-u!!" +e*e!o(e+ ne$ soures o- inome.
S(ei>a!!") its Strate&i Frame$or% states t'at t'e Arts Couni! $i!! Kin*est in resear' an+
+e*e!o(ment o- ne$ an+ emer&in& #usiness mo+e!s -or !i#rar" ser*ies t'at ena#!e more
in-orme+ +eisions a#out 'o$ t'e" $i!! #e +e!i*ere+) !earnin& -rom 4 an+ in-ormin& 4 our $or%
$it' arts or&anisations an+ museumsL.
Common Futures $or%e+ $it' T'e Creati*e Coo( an+ Co!'ester S'oo! o- Art to +e*e!o( an
inno*ati*e #usiness mo+e! in re!ation to t'e /aitin& Room. To&et'er) (artners +e*e!o(e+ a
C#orro$?#arter?#u"?#es(o%e2 a((roa' to #usiness inte&ration -or !i#rar"1'a%1ma%er s(aes)
$'i' is inten+e+ to 'e!( maintain t'e et'os o- a !i#rar" $'ere its -untion to C-ai!itate aess
to a!!2 is onerne+) in a++ition to intro+uin& an inome &eneration or C!i#rar" enter(rise2
+imension to o(erations. /e sou&'t to resear' an+ ta%e ste(s to re(!iate ? iterate e!ements
o- t'e /aitin& Room to #e&in (rotot"(in& an inome &eneratin& !i#rar"1'a%1ma%ers(ae
net$or% $it' a &rant -rom Arts Couni! En&!an+ in t'e ourse o- +e!i*erin& t'e >rst (ro8et
inte&ra! to t'e Common Li#raries initiati*e.
P"o8ect Ais . O*8ectives
/e aime+ to #etter un+erstan+ t'e (otentia! -or !i#rar"1'a%1ma%ers(aes) an+ a->!iations
#et$een !i#raries an+ 'a%?ma%ers(aes) to en'ane t'e resi!iene an+ sustaina#i!it" o-
!i#raries in -uture 4 s(ei>a!!") t'rou&' t'e (ro*ision o- inte&rate+ an+ inome &eneratin&
11
su((ort -or reati*e #usinesses *ia a stan+ar+ise+ a((roa' to %no$!e+&e (ro+ution)
a(ture an+ e,'an&e.
Met$o'o)o+#
Our >rst (ro8et $as +e*e!o(e+ to ins(ire an+ in*o!*e (rotot"(e net$or% (artii(ants in an
e--eti*e an+ ima&inati*e $a") an+ $as +e!i*ere+ $it' a *ie$ to &ro$in& t'e net$or% on a
sustaina#!e -ootin&) su#8et to (ositi*e outomes an+ e*a!uation. Our a((roa' re@ete+ t'e
!earnin& amasse+ -rom t'e esta#!is'ment o- t'e internationa!!" reno$ne+ 4
t'
F!oor C'att in t'e
Unite+ States as $e!! as t'e /aitin& Room in Co!'ester.
S(ei>a!!") t'e (ro8et31

1. Ex4)o"e' t'e 'a!!en&es an+ o((ortunities atta'in& to t'e +e*e!o(ment o- a
*ia#!e #usiness mo+e! -or !i#rar"1'a%1ma%er s(aes) as $e!! as a->!iations
#et$een !i#raries an+ 'a%?ma%er s(aes) $'i' $as a!so sensiti*e to t'e et'os
o- !i#raries in -ai!itatin& Caess -or a!!20 an+
2. 1eve)o4e' t'e -oun+ations -or a (rotot"(e net$or% om(risin& ,J !i#rar"1'a%1
ma%er s(aes0 +oumente+ t'e ori&ins) !earnin& to +ate an+ tra8etories o-
(artii(ants in t'e -orm o- ation (!annin&0 t'en) re>ne+ our
C#orro$?#arter?#u"?#es(o%e2 #usiness mo+e! in t'e onte,t o- a o1+esi&n
e,erise.
Nota#!") it $as a!so inten+e+ to
Test t'e (otentia! to +e*e!o( a !o$1ost e1ommere (!at-orm to onnet users
an+ reati*e #usinesses !in%e+ to !i#rar"1'a%1ma%ers(aes an+) $it' t'at)
-ai!itate inome &eneration.
=o$e*er) t'is time1!imite+ (ro8et -or (rotot"(in& (ro*e+ insu->ient to ren+er t'e
+e*e!o(ment o- a -untiona! s(ei>ation -or t'e same meanin&-u!.
Ke# 1e)ive"!*)es 0 Outcoes
As su') $e (roee+e+ to +e*e!o(3
 A P"o8ect We*site to ommuniate t'e Pro8et Cone(t an+ 'ouse assoiate+
resoures3 'tt(3??$$$.ommon!i#raries.?
 x9 C!se Stu'ies& Business Mo'e) Rese!"c$ !n' Li*"!"#-H!c6-M!6e"s4!ce
Se"vice 1esi+n In7o+"!4$ic& t'at out!ine t'e C#orro$?#arter?#u"?#es(o%e2 #usiness
mo+e! -or !i#rar"1'a%1ma%er s(aes :e,istin& an+ (ros(eti*e<) an+ assesses its
stren&t's an+ $ea%nesses to ena#!e o1+esi&n?re>nement3 see 1 #$%&'(#
 Ho--To Set-/4 ! Li*"!"#-H!c6-M!6e" S4!ce Resou"ce !n' x: P"otot#4e
Ove"vie-s to ins(ire an+ em(o$er !i#rar" aut'orities an+ ser*ie (ro*i+ers an+
+oument (ro8et +e*e!o(ment ati*it"3 see 1 )#*#&'%
 ;: Action P)!ns to re@et t'e o1+esi&n ('ase o- ati*it" an+ +oument ne,t ste(s3
see 1 T#+T
12
E;PLORE
=ere) $e out!ine t'e $or% un+erta%en +urin& t'e E,(!ore ('ase o- t'e (ro8et. S(ei>a!!") $e
intro+ue3
4 t'e !i#rar"1'a%1ma%ers(aes u(on $'ose ati*ities $e #ase+ our =o$1To Resoures
an+ su((ort o--er to (rotot"(es0
4 t'e #usiness mo+e! assum(tions un+er(innin& ati*ities t'at are #ein& (rotot"(e+ #"
t'e /aitin& Room0 an+
4 t'e im(!iations o- t'e /aitin& Room #usiness mo+e! -or an" !i#rar"1'a%1
ma%ers(ae net$or% in -uture.
CASE STUDIES
T*! C-..-+ L#31%1#!/ &#31%1'4*%"54.%5!1/%"! 1-C!") "-..#//#-+!0 3' A1)/ C-6+"#&
E+,&%+0 36#&) 6-+ &!%1+#+, ?1-. )7- 1!&%)!0 #+#)#%)#@!/84
19 St Boto)4$5s W!itin+ Roo </K= 4 an integrated !i#rar"1'a%1ma%ers(ae o(eratin&
in Co!'ester sine Summer 201D) an+ a!fliated to Esse, Li#raries0 an+
29 T$e >
t$
F)oo"& C$!tt!noo+! Pu*)ic Li*"!"# </nite' St!tes= 4 a 'a%1ma%ers(ae
co"located $it' C'attanoo&a Pu#!i Li#rar" in Tennessee sine Autumn 2012.
/'i!st #ot' remain at a re!ati*e!" ear!" sta&e in t'eir +e*e!o(ment) t'e" re(resent t'e #est1
esta#!is'e+ !i#rar"1'a%1ma%ers(aes o(eratin& in t'e U6 an+ US at (resent. Moreo*er) t'e
(ro8et team -e!t t'e" -untione+ aor+in& to su->ient!" +i--erent ommunit" an+ #usiness
!o&is to ren+er t'em a soure o- im(ortant !earnin& -or (rotot"(in& e--orts e!se$'ere.
T/0 "123245 R667# S3 B63689/$:# C68;/0:30<
T'e /aitin& Room #ui!+s u(on $or% un+erta%en #" (eer1to1(eer an+ s'arin& eonom"
(ro(onents) an+ 'as trans-orme+ a 'a!!en&in& #ui!+in& in t'e interests o- (rotot"(in& an
integrated 'a%1ma%er1!earnin& s(ae in St Boto!('2s 1 an area !oate+ at t'e e+&e o-
Co!'ester2s to$n entre. 9t is mana&e+ #" t'e Creati*e Co1o( an+ Co!'ester S'oo! o- Art
in on8untion $it' a $i+er &rou( o- sta%e'o!+ers an+ reati*e (ro-essiona!s $'o !i*e an+
$or% in or near St Boto!('2s. T'e mission un+er(innin& t'e (ro8et is to su((ort reati*it" an+
enter(rise #" uno*erin& an+ su((ortin& +e*e!o(ment o- t'e to$n2s u!tura! 'erita&e. As su')
t'e /aitin& Room (roati*e!" inu#ates an+ su((orts reati*e start1u(s $'i' 'a*e) most
tan&i#!") in!u+e+ a 5a!!er") =istor" Ar'i*e) Communit" Ma%er /or%s'o( an+
Bar?Ca-S?Restaurant to +ate 4 an+) a!! o- t'is on a suess-u! 8oint *enture #asis to ai+ t'e
o*er1ar'in& (ro8et2s sustaina#i!it" in t'e me+ium to !on&1term.
9nitia! -un+in& -or ati*ities assoiate+ $it' t'e /aitin& Room $as seure+ -rom3 Arts Couni!
En&!an+) t'e 5o*ernment2s Portas Pi!ot s'eme) t'e EU2s CURE Pro&ramme) Co!'ester
Borou&' Couni!) an+ t'e Carne&ie U6 Trust. No$a+a"s) 'o$e*er) a 'ea!t'" in+e(en+ent
inome is +eri*e+ -rom t'e #ar) %it'en) a-S) ommunit" $or%s'o( mem#ers'i( -ees) s'ort1
sto(1s'o( units an+ resi+ent stu+io renta!s to (ro(e! t'e (ro8et to$ar+s sustaina#i!it" in its
o$n ri&'t. T'e /aitin& Room a!so -ai!itates t'e e,'an&e o- i+eas an+ (romotes !i-e!on&
!earnin& t'rou&') -or e,am(!e) its C&i*e1&et2 !i#rar") CMa%er /e+nes+a"s2 an+ t'e 'ostin& o-
Men in S'e+s $it' A&e U6 4 a!! o- $'i' ena#!e !oa! (eo(!e to s'are t'eir %no$!e+&e an+
%no$1'o$ in a semi1struture+ "et user1-rien+!" en*ironment. =ene) t'e (ro8et is (ro(er!"
terme+ a !i#rar"1'a%1ma%ers(ae) a!#eit t'at t'e !i#rar" om(onent +i--ers -rom a more
on*entiona! (u#!i !en+in& !i#rar".
T'e >rst $a*e o- ati*it" -ouse+ on reruitin& an+ or&anisin& aroun+ 1J0 *o!unteers to ma%e
t'e s(ae sa-e) -untiona!) an+ $e!omin&. T'e /aitin& Room 'as -rom t'e outset sou&'t to
#ui!+ its re(utation main!" t'rou&' its ations) #" 'ostin& a !ar&e num#er o- ati*ities $'i' t'e
-oun+ers 'o(e $i!! +emonstrate t'e *a!ues an+ &oa!s t'e (ro8et stan+s -or. From Se(tem#er
201D to Fe#ruar" 2014) $'i!e t'e &rou( o- *o!unteer #ui!+ers an+ +eorators $ere sti!!
trans-ormin& t'e /aitin& Room into a -u!!" usea#!e s(ae) a (ro&ramme o- +ai!" e*ents an+
sessions #e&an. T'ere $ere o*er 200 reor+e+ e*ents or sessions #et$een Se(tem#er 201D
an+ Fe#ruar" 2014 4 so) at !east one e*er" +a") sometimes more.
13
T'e *isit ount -or t'e same (erio+ $as M)D2M *isitors) an+ e*ents ran&e+ -rom t'e $ee%!"
CMa%er /e+nes+a"2 sessions) to mont'!" To$n Team meetin&s o- !oa! ouni!!ors an+
ommunit" &rou(s) to meet1u(s -or +i&ita! entre(reneurs to ser*in& as a 'ost *enue -or t'e
Co!'ester Fi!m Festi*a!. 9n a++ition) t'e a-S #ar attrate+ a &ro$in& -oot-a!! #" o(enin& as
-reAuent!" as $as (ratia#!e +urin& t'e reno*ations) an+ t'e %it'en ena#!e+ t'e /aitin&
Room to 'ost a (o(1u( restaurant 1 $it' !oa! 'e-) C'ar!ie Sto%er) oo%in& -or an a*era&e
J0 (eo(!e ea' e*enin& unti! 'e reent!" mo*e+ on to (astures ne$. E,tensi*e use o-
Fae#oo% an+ T$itter ontinues to #e use+ to (romote an+ reate a om(re'ensi*e reor+ o-
ati*it") an+ t'ese e--orts 'a*e so -ar &aine+ T'e /aitin& Room 1)DM2 -o!!o$ers on Fae#oo%)
an+ JT2 -o!!o$ers on T$itter Ust#oto!('sR.
Cruia!!") t'e a((roa' to t'e en&a&ement an+ +e*e!o(ment o- #ot' on!ine an+ o-@ine
ommunities is +eeme+ to un+er(in t'e /aitin& Room2s suess t'us -ar) to t'e e,tent t'at
t'ose in*o!*e+ are +etermine+ to #ui!+ u(on t'e >ne &rain) t'e in'erent assets) o- t'e reati*e
ommunit" in Co!'ester in t'e interests o- o1(ro+uin& t'e (ro8et $it' t'em. T'ere is) t'en)
no ati*it" or eAui(ment 'oste+ or 'ouse+ $it'in t'e s(ae) $it'out t'ere >rst #ein& an
esta#!is'e+ +esire or nee+ an+ a ommitment to 'e!( +e!i*er an+ mana&e t'e same on t'e
(art o- /aitin& Room users t'emse!*es. 9n t'is im(ortant sense) t'e /aitin& Room &enuine!"
see%s to en*ision t'e !i#rar" o- t'e -uture -rom t'e &roun+ u() (rotot"(e 'o$ t'at mi&'t $or%
$it' its users) t'en #ui!+ u(on suess as an+ $'en it is a'ie*e+.
T'e (ro8et re(resents an integrated !i#rar"1'a%1ma%ers(ae) to t'e e,tent t'at users are
enoura&e+ to ontri#ute an+ e,'an&e as $e!! as onsume %no$!e+&e an+ %no$1'o$ in t'e
ourse o- usin& t'e /aitin& Room. S(ei>a!!") a tem(!ate Ma%erBo, 'as #een +e*e!o(e+ to
enoura&e reati*e users o- t'e s(ae to ontri#ute in-ormation a#out t'emse!*es) $'at it is
t'e"2re (re(are+ to o--er to ot'er users :an+ on $'at #asis<) t'eir ins(iration) t'eir ra-t an+
t'eir ontat +etai!s) as $e!! as instrutions -or un+erta%in& a ma%er (ro8et $it' $'i' t'e"2re
(artiu!ar!" -ami!iar. To 'e!( +e*e!o( t'e C&i*e1&et !i#rar"2 e!ement o- t'e (ro8et) Esse, Count"
Couni!2s (u#!i !i#rar" ser*ie a&ree+ to ena#!e users to aess t'e ount"2s ata!o&ue -rom
t'e /aitin& Room0 ea' Ma%erBo, no$ ontains a re!ate+ rea+in& !ist.
/'i!st t'e C&i*e1&et2 !i#rar" remains *er" mu' in its in-an") t'e intention is to +e*e!o( a
!i#rar" t'at is om(!imentar" to t'e more tra+itiona! (u#!i !i#rar" ser*ie +e!i*ere+ #" Esse,
Li#raries 1 one t'at is om(rise+ o- t'e !oa! %no$!e+&e an+ %no$1'o$ to #e ontaine+ $it'in
t'e Ma%erBo,es. 9n some instanes) reati*es are (re(are+ to o--er #asi Ma%erBo,es so t'at
ot'ers an #orro$ t'em at no ost) in %ee(in& $it' t'e mo+e! o- a -ree (u#!i !en+in& !i#rar".
Ot'ers are (re(are+ to o--er t'eir time (ro #ono or on a #arter #asis) -or e,am(!e) in !ea+in& a
Ma%er /e+nes+a" $or%s'o(. /'ere t'e reati*e inor(orates t'e materials nee+e+ to ta%e
-or$ar+ a (ro8et out!ine+ in t'e Ma%erBo,) t'ere are (!ans to 'ar&e users -or t'e (ur'ase
o- $'at are (ro(er!" CMa%er6its2) an+ $'ere a user $ou!+ (re-er to sim(!" or+er t'e >nis'e+
item) t'e /aitin& Room aims to -ai!itate (eer1to1(eer ommissionin& to -urt'er e,ten+ its
#usiness inu#ation an+ su((ort o--er to reati*es in -uture.
Some o- t'ose $'o 'a*e !e+ Ma%er /e+nes+a" sessions 'a*e a!so +one so as (art o- testin&
an enter(rise i+ea. For e,am(!e) one session !e+ to a +esi&ner ma%in& a sim(!e om(uter
&ame onso!e usin& a Ras#err" Pi. =e 'as sine (re(are+ a Ma%er6it -or t'e /aitin& Room
$'i' ontains a!! t'e (arts0 'e 'as a!so (ro+ue+ an aom(an"in& #oo%!et o- t'e
instrutions) #ase+ on t'e session 'e !e+) so t'at t'e /aitin& Room an !en+ a re!ate+
Ma%erBo,. 9n +oin& a!! o- t'is) 'e is ea&er to test t'e mar%et -or t'is t"(e o- &ame onso!e %it.
T'is) t'en) ser*es to un+er(in t'e C#orro$?#arter?#u"?#es(o%e2 #usiness mo+e! u(on $'i'
t'e Common Li#raries (ro8et -or Arts Couni! En&!an+ is (remise+.
T'e /aitin& Room o(ene+ in ;u!" 201D) an+ a -u!! aount o- t'e ori&ins) am#itions an+
ins(iration -or t'e /aitin& Room an #e -oun+ 'ere3 'tt(3??ommon-utures.eu?on1t'e1ori&ins1
o-1st1#oto!('s1!i#rar"'a%ma%er1s(ae?.
A more +etai!e+ ase stu+" a#out t'e (ro8et an+ ati*ities or&aniGe+ sine t'en an #e
aesse+3 :-ort'omin& 4 ;u!" 2014 4 Carne&ie<.
T/0 4
3/
F866<# C/133146651 P=>82; L2><1<?# T0440::00
T'e 4t' F!oor ame into #ein& in Autumn 2012) an+ aounts o- its ori&ins an+ initia! (!ans
an #e aesse+ 'ere. Ear!" (ro(onents #e&an $it' a *ie$ to em(o$erin& "oun& (eo(!e)
'e!(in& to o*erome t'e +i&ita! +i*i+e) an+ see%in& to o--er "oun& entre(reneurs a rationa!e
-or en&a&in& $it' t'e (u#!i !i#rar" ser*ie in t'e -ae o- +iminis'in& user interest. 9t
no$a+a"s ser*es as a (u#!i !a#orator" an+ e+uationa! -ai!it" o1!oate+ $it'in t'e
Do$nto$n C'attanoo&a Pu#!i Li#rar") -ousin& u(on in-ormation) +esi&n) te'no!o&" an+ t'e
14
a((!ie+ arts. A-ter 1T mont's) t'e 12)000V sAuare -oot s(ae is o(en J +a"s a $ee% an+
'osts eAui(ment) e,(ertise) (ro&rams) e*ents an+ meetin&s t'at $or% $it'in t'is so(e.
T'e 4t' F!oor 'as trans-orme+ t'e C'attanoo&a Pu#!i Li#rar" into an o(en) o!!a#orati*e) o1
reati*e) @e,i#!e) (artii(ator" s"stem. T'rou&' t'e interation $it' DD (rinters) a *in"! utter)
a !aser utter) 'ome &ro$n e!etroni o#8ets an+ a +i*erse mi, o- (eo(!e at $or%) t'e s(ae
-osters an en*ironment o- learning by doing. A ommitment to iterati*e +esi&n means t'e
!a"out an+ o!!etion o- resoures 'an&e a!! t'e time) in res(onse to an+ in oo(eration $it'
t'e users. But) t'e o*erar'in& e+uationa! &oa! is -or t'e (roess o- ma%in& an+ 'a%in& to
en&a&e users in t'e ritia! (roesses o- (ro#!em1so!*in&) en'anin& t'eir a#i!it" to im(ro*e
t'emse!*es an+ t'eir ommunit".
A si&ni>ant (artner -rom t'e outset 'as #een T'e Com(an" La# 4 an initiati*e !aun'e+ in
Se(tem#er 2010 t'at o--ers a reati*e #usiness start1u( an+ mentor1+ri*en ae!erator
(ro&ramme 4 Co.Starters an+ t'e Co.La# Ae!erator. =o$e*er) sta-- -rom t'e 4
t'
F!oor 'a*e
a!so $or%e+ 'ar+ to -or&e re!ations'i(s to esta#!is' !in%s $it' ot'er !oa! an+ nationa!
initiati*es) in!u+in&3
 O(en C'attanoo&a 1 $'i' a+*oates &rassroots aess to !oa! (u#!i +ata $it' a
*ie$ to so!*in& 'a!!en&es i+enti>e+ #" t'e ommunit") su' as insu->ient a--or+a#!e
'ousin&) an+ su((orts ent'usiasts $'o an ren+er it use-u! -or ot'er itiGens0
 =a%anoo&a 4 a series o- ommunit"1!e+ e*ents) su((orte+ #" MoGi!!a t'rou&' its
5i&a#it Communities Fun+) +urin& $'i' +i&ita!!" a$are) i*i1min+e+ +esi&ners an+
+e*e!o(ers o!!a#orate to e,(!oit C'attanoo&a2s &i&a#it net$or% -or t'e (u#!i &oo+
:-or e,am(!e) to a++ress e+uation an+ $or%-ore +e*e!o(ment nee+s<0 an+
 5i&a#it Li#raries 4 a US net$or% t'at am(ai&ns -or >#re1onnete+ !i#raries as
natura! an+ *ita! ommunit" te'no!o&" 'u#s ommitte+ to &!o#a! stan+ar+s -or -ree)
o(en aess to in-ormation.
/'i!e tra+itiona! !i#rar" s(aes su((ort t'e onsum(tion o- %no$!e+&e #" o--erin& aess to
mu!time+ia) t'e 4t' F!oor is +esi&ne+ to su((ort t'e (ro+ution) onnetion an+ s'arin& o-
%no$!e+&e in o--erin& aess to too!s an+ instrution. 9n some res(ets) t'en) its et'os mirrors
t'at o- t'e /aitin& Room in Co!'ester. =o$e*er) t'ere are urrent!" no (!ans -or an
integrated !i#rar"1'a%1ma%ers(ae 1 i.e. $'ere a stan+ar+ise+ a((roa' to %no$!e+&e
uration) e,'an&e an+ enter(rise in t'e -orm o- Ma%erBo,es or Ma%er6its -or t'e 4
t'
F!oor is
onerne+ 4 a!t'ou&') !i#rar" !ea+ers are o(en to -uture on*ersations $'ere internationa!
!in%s mi&'t onei*a#!" a++ *a!ue to t'eir e--orts. 9nstea+) sta-- $or%in& at t'e 4
t'
F!oor
enoura&e entre(reneurs to e,(!ore t'e (otentia! to &enerate inome -or t'emse!*es -rom
t'eir reati*e e--orts *ia esta#!is'e+ on!ine (!at-orms 4 -or e,am(!e) Ets" 4 or) e!se) si&n(ost
t'em to ot'er #usiness su((ort a&enies t'at o(erate in t'e area.
T'is is +ue) in (art) to t'e om(arati*e!" 'ea!t'" #u+&et t'at #ene>ts t'e (u#!i !i#rar" ser*ie
in t'e US as om(are+ $it' t'e U6 :a!t'ou&') it s'ou!+ #e em('asise+ t'at C'attanoo&a
Pu#!i Li#rar"2s suess 'as &reat!" assiste+ re&ar+ an+ -un+in& -or t'e same at t'e !oa!
!e*e!<. 9n s'ort) interest in inome &eneration) C!i#rar" enter(rises2 an+?or 8oint *enturin& $it'
reati*e in+ustries (ro(onents to im(ro*e t'e *ia#i!it" an+ sustaina#i!it" o- :in (artiu!ar)
ommunit"1!e+< !i#raries +i--ers #e"on+ t'e U6 onte,t.
Li#rar" !ea+ers in C'attanoo&a are a!so onerne+ not to e,aer#ate t'e +i&ita! +i*i+e
t'rou&' t'e intro+ution o- 'ar&es) an+ to esta#!is' ne$ ser*ies t'at are in %ee(in& $it' t'e
esta#!is'e+ !i#rar" et'os 4 a -un+amenta! issue $it' $'i' intereste+ !i#raries o(eratin& in t'e
U6 $i!! nee+ to &ra((!e in +ue ourse) as (er Loa!it"2s reent Ena#!in& Enter(rise in Li#raries
re(ort. Nonet'e!ess) t'e" are e,(!orin& t'e *a!ue o- e!etroni +onation stations !oate+
(ro,imate to %e" (iees o- eAui(ment 4 a reo&nition) (er'a(s) t'at !i#raries e*er"$'ere ma"
"et nee+ to a((roa' in*estment in an+ -un+in& -or maintenane o- t'e eAui(ment an+
onsuma#!es t'at are nee+e+ -or 'a%in& an+ ma%in& on a +i--erent -ootin& to t'e more
tra+itiona! me+ia t'e" sto%.
T'e t"(es o- reati*e #usinesses t'at urrent!" use T'e 4t' F!oor in!u+e3
 A95A 4 t'e !oa! 'a(ter o- t'e (ro-essiona! +esi&n assoiation) meet) $or% an+ 'o!+
e*ents on t'e 4t' F!oor. T'e A95A (artnere+ $it' t'e 4t' F!oor -or a Creati*e
CitiGens'i( initiati*e) onnetin& +esi&ners $it' (u#!i issues -or a &et out t'e *ote
am(ai&n) a an+i+ate -orum an+ an e*ent -eaturin& t'e !ea+ +esi&n team -rom
Presi+ent O#ama2s 2012 am(ai&n.
 En&a&e DD 1 a non1(ro>t start1u( #ui!+in& e+uation (ro&rams an+ a((!iations
a+*oatin& te'no!o&"1+ri*en reation t'at &ot e,ten+e+ aess to t'e 4t' F!oor.
1:
 Artists 4 e.&. Tim =in%) a om(oser an+ interme+ia artist $'o2s intent >n+s
e,(ression in t'e +isi(!ines o- soun+) !i&'t) +i&ita! me+ia) ('"sia! materia!s)
mo*ement an+ s(ee'. =in%2s Lui+ Streamin& om(osition an+ (er-ormane $as
inu#ate+ an+ (resente+ on t'e 4t' F!oor +urin& 595TAN62s Demo Da" !ast summer.
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19
19

Loo6in+ A$e!'
9n t'e ourse o- !aun'in& t'e Common Li#raries initiati*e to en&a&e a $i+er ommunit" o-
interest in S(rin& 2014) $e $ere enoura&e+ to e,(!ore t'e (otentia! -or Common Li#raries to
+ra$ u(on t'e (eer1to1(eer an+ s'arin& eonom" mo*ement in -uture. T'is >ts $e!! $it' our
em('asis u(on s'arin& %no$!e+&e an+ %no$1'o$) in (artiu!ar) $'ere t'e so1a!!e+ C!on&1tai!2
is onerne+. /e are) nonet'e!ess) onsious o- t'e not inonsi+era#!e 'a!!en&es im(!ie+ #"
a #usiness mo+e! $'i' must simu!taneous!" sa!e +eman+ an+ su((!") in a++ition to
esta#!is'in& inno*ati*e ('"sia! an+ *irtua! !i#rar" (!at-orms i- it is to un+er(in t'e (ro+ution)
e,'an&e an+ onsum(tion o- %no$!e+&e an+ %no$1'o$ t'rou&' inte&rate+ !i#rar"1'a%1
ma%ers(aes. =e!(-u!!") 'o$e*er) t'is rea+s aross to t'e e--orts o- t'ose $'o are re1
ima&inin& !i#raries as ontem(orar" (!at-orms or) e!se) see%in& to en'ane or e*o!*e t'em in
a more Co#*ious2 manner -rom t'e (oint o- *ie$ o- t'e !i#rar" C#ran+2 4 (rini(a!!") t'rou&'
automate+ #oo% s'are ser*ies an+ (ersona! (orta#!e !i#rar" net$or%s :PPLNs<.
Common Li#raries ou!+) t'en) iterate our (rotot"(e #usiness mo+e! to a!so inor(orate
o(tiona! *a!ue a++ ser*ies in re!ation to e1#oo% s'arin& :$'ere !e&itimate<. 9n (artiu!ar) $e
are (ersua+e+ t'at t'ere mi&'t #e merit in e,(!orin& t'e (otentia! -or e!ements o- !i#raries
:s(ei>a!!") !i#rar" sta-- an+ users< to -orm Distri#ute+ Autonomous Or&anisations :DAOs< in
-uture in re!ation to $'at $e2*e #e&un to term B'umansear'. Notiona!!") su' DAOs ou!+ #e
+esi&ne+ to inte&rate $it' PPLN no+es to sa-e&uar+ t'e o(en an+ -ree e,'an&e o-
%no$!e+&e an+ %no$1'o$) $'i!st +eri*in& miro1(a"ments -or *a!ue a++ or C(ersona!
%no$!e+&e assistane2 1 a ste( #e"on+) -or e,am(!e) As% NYPL :$'i' ans$ere+ a
sta&&erin& D.Jm Auestions in 201D< or) e!se) en&ineere+ t'rou&' +e(!o"ment o- t'e
#!o%'ain to re1intro+ue a trust +e*ie to esta#!is'e+ on!ine sear' en&ines. So) t'ese are
inno*ati*e $a"s -or$ar+ a#out $'i' $e2*e ma+e reommen+ations #e!o$. Loo%in& a'ea+)
'o$e*er) -urt'er (rotot"(in& ati*it" is reAuire+ to e,(!ore su' o(tions in &reater +e(t'.
1E2ELOP
=ere) $e out!ine t'e $or% un+erta%en +urin& t'e De*e!o( ('ase o- t'e (ro8et. S(ei>a!!")
$e intro+ue3
4 t'e resoures $e +e*e!o(e+ to 'e!( our (rotot"(es an+ ot'er intereste+ (arties
esta#!is' !i#rar"1'a%1ma%ers(aes0 an+
4 t'e startin& (oint -or ea' o- our (rotot"(es in t'e -orm o- out!ine ase stu+ies
(ro+ue+ -o!!o$in& site *isits an+ meetin&s $it' t'e (ro8et team.
HOW-TO RESO/RCES
/e +e*e!o(e+ t'e -o!!o$in& resoures to 'e!( intereste+ (arties #ui!+ ri') *i#rant !i#rar"1
'a%1ma%ers(aes) +ra$in& u(on t'e !essons !earne+ -rom esta#!is'in& t'e /aitin& Room3
1. W$!t is ! Li*"!"#-H!c6-M!6e"s4!ce? 4 a->!iation) o1!oation an+ inte&ration
mo+e!s
2. /n'e"st!n'in+ t$e L!n'sc!4e 4 &ettin& to %no$ t'e area t'at "ou o(erate in) its
'a%in& an+ ma%in& KseneL
3. M!44in+ !n' C!te+o"isin+ H!c6e"s !n' M!6e"s 4 #ui!+in& a +iretor" o- !oa!
'a%ers an+ ma%ers
4. P)!nnin+ #ou" Li*"!"#-H!c6-M!6e"s4!ce 4 or&anisin& t'e s(ae "ou 'a*e
a*ai!a#!e to #est e--et
:. P"o+"!in+ #ou" ("st Event 4 (ro&rammin&) s'e+u!in& an+ (romotion
;. Bui)'in+ Loc!) P!"tne"s$i4s -it$ G"ou4s& S4onso"s !n' Ret!i)e"s 4 $or%in& $it'
e,istin& &rou(s) !oa! retai!ers an+ s(onsors to ma%e "our e*ents a suess
<. Gene"!tin+ !n Incoe 7"o #ou" Li*"!"#-H!c6-M!6e"s4!ce 4 #usiness mo+e!s)
mem#ers'i( #o+ies) 8oint *entures an+ 'a%1ma%er #o,es
8. 1eve)o4in+ #ou" Li*"!"# 4 reatin& an+ ostin& 'a%1ma%er #o,es
T'e =o$1to Resoures are (ro*i+e+ in -u!! at A((en+i, A an+) in -uture) $e 'o(e t'at #"
s'arin& t'em on!ine un+er a Creati*e Commons !iense) $e an ena#!e (eo(!e ri&'t aroun+
t'e $or!+ to use) !earn -rom an+ #e ins(ire+ #" t'em. =o$e*er) t'e" remain a $or% in
(ro&ress an+ $e $ou!+ $e!ome -urt'er -ee+#a% 1 in (artiu!ar) -rom (u#!i setor !i#rar"
(ro*i+ers 1 to ensure t'at t'e ontents meet (eo(!es2 nee+s0 #eause) nota#!") $e 'a*e
+ra$n u(on !earnin& amasse+ #" a ommunit"1!e+ initiati*e $'i' starte+ !i-e $it'out a
#ui!+in&) $it'out a tra+itiona! !i#rar" an+ enmes'e+ in t'e Creati*e sene2 $it'in its !oa!e an+
a%no$!e+&e t'at t'at 'as o!oure+ #ot' t'eir s'a(e an+ ontent.
MEETINGS& 2ISITS . PROTOTYPES
/e on*ene+ a *irtua! ine(tion meetin& to intro+ue (ro8et (artners to one anot'er an+) in
(artiu!ar) to ensure a!! onerne+ 'a+ an o((ortunit" to 'ear -rom an+ as% Auestions o-
re(resentati*es o- t'e 4
t'
F!oor an+ /aitin& Room at t'e *er" outset.
/e t'en *isite+ our D (rotot"(es to so!iit #a%&roun+ in-ormation a#out t'e or&anisations
an+ t'eir as(irations in see%in& to esta#!is' !i#rar"1'a%1ma%ers(aes) as $e!! as to out!ine
our (ro(ose+ a((roa' to re(!iation) an+ a&ree a timeta#!e -or t'e om(!etion o- #es(o%e
ation (!ans. /e a!so arran&e+ *isits -or our (rotot"(es to #ot' t'e /aitin& Room in
Co!'ester an+ t'e Lon+on =a%s(ae.
PROTOTYPES
T*! C-..-+ L#31%1#!/ &#31%1'4*%"54.%5!1/%"! 1-C!") /-6,*) )- )!/) )*! -)!+)#%& )-
1!&#"%)! %+02-1 #)!1%)! )*! &#31%1'4*%"54.%5!1/%"! .-0!&/ 6+0!1#++#+, )*! W%#)#+, R--.
%+0 )*! 4
)*
F&--1 7-15#+, 7#)*84
19 F"es$ Ho"i%ons& Hu''e"s(e)' 4 a ommunit" enter(rise o(eratin& a !i#rar" in
Dei&'ton on ontrat to 6ir%!ees Couni!) t'e Yor%s'ire S'eet Musi Li#rar" an+ a
ommunit" inema0
29 F!st Fi*"e Hu*s& C!te"$! 4 a >#re insta!!ation oo(erati*e $it' !ose ties to
Tan+ri+&e Distrit Couni!) t'e Cater'am Communit" Partners'i() CRD Forum :a
Nei&'#our'oo+ P!annin& -ront1runner<) an+ So(er =a!! Communit" Centre 4
+e!i*erin& ommunit"1!e+ ati*ities to &ro$ reati*e in+ustries ati*it" in t'e area
!in%e+ to +i&ita! asset an+ enter(rise +e*e!o(ment0 an+
39 Eco Counities 4 a soia! enter(rise o(eratin& D ommunit" !i#raries in
(artners'i( $it' t'e Lon+on Borou&' o- Le$is'am) a!on&si+e its esta#!is'e+ 9T
re"!in& an+ trainin& ati*ities.
An intro+ution to t'e !oa! onte,t in ea' instane) to&et'er $it' a summar" o- t'e ati*ities
un+erta%en ;anuar"1Mar' 2014) is (ro*i+e+ #e!o$.
PROTOTYPE 1 ' F<0:/ H6<2G64:# H=@@0<:H08@
Context
Fres' =oriGons is a ommunit" enter(rise #ase+ in a +e(ri*e+ resi+entia! area t$o mi!es -rom
t'e entre o- =u++ers>e!+0 t'e !oa! Su(er Out(ut Area is ran%e+ in t'e #ottom DI in t'e
ountr". Fres' =oriGons ats as a ommunit" an'or or&anisation in an ur#an en*ironment
$it' a +i*erse #ut o'esi*e ommunit" o- $'ite) A-ro1Cari##ean an+ Pa%istani resi+ents. 9ts
ommunit"1mana&e+ !i#rar" sits $it'in a mana&e+ mu!ti1a&en" #ui!+in& (ro*i+in& 'i!+are)
!i#rar" an+ in-ormation ser*ies) ommunit" inema) 'ousin& a+*ie) a #ase -or ommunit"
(o!iin& team) 'ea!t' *isitors) a Sure Start team :in!u+in& -ami!" su((ort $or%ers<) an+ a
#ase -or ommunit" ati*it" an+ e*ents. T'e !oa! area 'as a tra+ition in te,ti!es an+
manu-aturin& #ut t'is 'as no$ !ar&e!" +e!ine+) an+ t'ere is a re!iane on 8o#s in near#"
=u++ers>e!+ an+ ot'er surroun+in& to$ns@
Est!*)is$in+ ! Li*"!"#-H!c6-M!6e"s4!ce, Activities . P"o+"ess to 1!te
9nitia!!") Fres' =oriGons sou&'t to e,(!ore t'e -easi#i!it" o- esta#!is'in& a !i#rar"1'a%1
ma%ers(ae in Dei&'ton. To test !oa! interest) re(resentati*es use+ t'eir in-orma! ommunit"
net$or%s to e,(!ore $'at $ou!+ attrat t'e ommunit" to &et in*o!*e+ at a +e+iate+ O(en
Da". T'e O(en Da" resu!te+ in t'e a+o(tion o- a (ro8et t'eme 1 Your Li#rar") Your C'oie 1
an+ an e*ent in*itin& !oa! resi+ents to sa" 'o$ t'e" mi&'t use t'e !i#rar") not 8ust as a (!ae
to !earn -rom #oo%s an+ 9CT) #ut a!so as a s(ae to s'are !oa! %no$!e+&e t'rou&' tea'in&
an+ !earnin& -rom one ot'er on a (eer1to1(eer #asis $it' a -ous u(on se$in&) (aintin& an+
(u((et ma%in&. At t'e su#seAuent e*ent) t'ere $ere ati*ities arran&e+ -or t'e $'o!e -ami!" to
&et in*o!*e+ $it' 1 in!u+in& $or%s'o(s a#out nai! art) so-t to" ma%in&) a%e +eoration an+
some -un arts an+ ra-ts $it' (eo(!e o*er M0 %een to (artii(ate.
T'e or&anisers as%e+ e*ent atten+ees to te!! t'em $'at ati*it" t'e" $ou!+ use t'e !i#rar"
s(ae -or i- t'e" ou!+ use it -or an" (ur(ose) an+ t'e res(onses so!iite+ $ere as -o!!o$s3
 Arts W Cra-ts :1D<
 Nai! Art :T<
 Beaut" :2<
 Ba%in& :J<
 Coo%in& :1<
 Fami!" ati*ities :M<
 Ati*ities -or o!+er (eo(!e :1<
 Per-ormin& Arts :2<
 Se$in& :1<
Nota#!") 12 (artii(ants -e!t t'e" 'a+ s%i!!s t'at t'e" $ou!+ #e (re(are+ to s'are $it' ot'ers at
-uture e*ents in!u+in& Art W Desi&n) Coo%in&) =enna) Se$in&) 6nittin&) Fae (aintin&) =an+
em#roi+er") C'eer !ea+in&) Fo!% an+ Ba!!room Danin&.
T'e or&anisers ran a onurrent (ro8et onerne+ $it' im(ro*in& on>+ene an+
em(!o"a#i!it". S(ei>a!!") t'e" en&a&e+ !oa! (eo(!e to +e*e!o( t'eir $ritin& an+ e+itin&
s%i!!s. T'e" $ere a!so ea&er to reate a (ro+ut $'i' ou!+ #e so!+ #" t'e !i#rar" in re!ation
to t'e same. B" en&a&in& resi+ents in #es(o%e $or%s'o(s) (artii(ants 'ose CProu+2 as t'e
t'eme o- t'e #oo% 1 $it' (eo(!e $ritin& a#out $'at ma%es t'em (rou+0 t'is in!u+e+
e*er"t'in& -rom t'eir 'i!+ren an+ $i+er -ami!ies :mot'ers an+ -at'ers) #rot'ers an+ sisters)
'us#an+s<. Peo(!e a!so $rote a#out t'e C'estnut Centre :Fres' =oriGons2 mu!ti1(ur(ose
#ui!+in&<) t'eir o$n onnetions to (!aes an+ (eo(!e) as $e!! as +ramati moments in t'eir
!i*es.
Man" (artii(ants 'a+ no e,(etation t'at t'eir $or% $ou!+ #e (u#!is'e+ as (art o- a #oo%.
T'e" $ere $or%in& outsi+e t'eir om-ort Gone) as man" (artii(ants +i+ not !i%e $ritin& $'en
t'e" $ere at s'oo!. Nonet'e!ess) t'e" (ersiste+. One man sai+) C9 use+ to 'ate $ritin& $'en 9
$as at s'oo!. No$ a-ter t'e Boo% o- Prou+) 9 8ust an2t sto(X2 An+ t'e en+ resu!t is a #oo%
$it' $on+er-u! ('otos o- t'ose $'o too% (art) e+ite+ #" De#i Carr) a !oa! $oman $it' no
(re*ious e,(eriene o- e+itin&. T'e om(!ete+ #oo% in!u+es stories an+ (oems) some *er"
-unn" an+ some sa+) an+ #rin&s to&et'er man" o- t'e memories an+ *a!ues t'at !oa! (eo(!e
s'are an+ $'i' un+er(in t'eir ommunit". T'e (u#!is'e+ #oo% is no$ on sa!e at t'e Li#rar"
an+ more #oo%s are !i%e!" to -o!!o$) $it' a *ie$ to re*ea!in& more o- t'e ommunit"2s reati*e
ta!ents) su' t'at t'e or&anisation (!ans to e*a!uate $'et'er a *ia#!e #usiness mo+e! an #e
esta#!is'e+ in -uture ou!+ &enerate #ot' >nania! an+ soia! outomes. T'is 'imes $it'
a!!s -or !i#raries to #eome (!at-orms to -ai!itate se!-1(u#!is'in& in a -air!" tra+itiona! sense.
=o$e*er) in a++ition) nurturin& im(ro*e+ on>+ene) a $i!!in&ness to return to !earnin& an+
em(!o"a#i!it" ou!+ &enerate a++itiona! inome -or t'e Fres' =oriGons an+ its !i#rar" -rom
(u#!i setor ommissioners.
T'is is ati*it" t'at Fres' =oriGons sta-- $ou!+ $is' to e,(!ore -urt'er in +e*e!o(in& a !i#rar"1
'a%1ma%ers(ae) $'ere#" (eo(!e $it' t'e ri&'t !e*e! o- su((ort an un!eas' 'i++en ta!ents
an+ +e*e!o( ne$ s%i!!s) $it' t'e (otentia! to &enerate inome -rom mutua!!" #ene>ia! sa!es
an+ t'rou&' -un+in& &enerate+ #" t'e soia! im(at o- t'e (roess o- reation. 5oin& -or$ar+)
t'en) Fres' =oriGons is %een to esta#!is' a !i#rar"1'a%1ma%ers(ae t'rou&' re&u!ar
struture+ e*ents 1 $i+enin& t'e ran&e o- ati*ities on o--er an+ +e*e!o(in& Ma%erBo,es an+
Ma%er6its as (er St Boto!('2s /aitin& Room.
Pro8et Sta-- 'a*e #e&un to reate a Ma%er Diretor" 1 a((roa'in& !oa! (eo(!e an+
#usinesses in Dei&'ton an+ =u++ers>e!+ *ia its esta#!is'e+ net$or%s) in t'e >rst instane.
A((ro,imate!" M0 (eo(!e -rom t'e !oa! ommunit" in Dei&'ton atten+e+ an O(en Da" on
Satur+a" 2H
t'
Mar') some o- $'om $ere e,istin& !i#rar" users) an+ t'e aim is to in*ite t'em
to (artii(ate in a *ariet" o- ati*ities as KtastersL o- (otentia! Ma%er E*ents in t'e -uture. A
num#er o- atten+ees 'a*e sine ome -or$ar+ to o--er t'eir su((ort as !oa! ma%ers?ta!ente+
(eo(!e to 'e!( (o(u!ate a series o- e*ents as a re(!iation o- t'e St Boto!('5s /aitin& Room
KMa%er /e+nes+a"L (ro&ramme. 9t is en*isa&e+ t'at t'e t"(es o- ati*ities #est suite+ to t'e
s(ae:s< an+ to t'e !oa! ommunit" $i!! #e a *ariet" o- e,(erientia! e+uation e*ents !in%e+ to
t'e stron& musia! u!ture) in-ormation nee+s o- (arents) as $e!! as sim(!e onstrution s%i!!s
+e*e!o(ment ati*ities !e+ #" !oa! #usinesses an+ resi+ents.
Fres' =oriGons is a!so #ui!+in& !in%s $it' a !oa! a(( +e*e!o(er &rou( $it' a *ie$ to 'ostin& a
'a%at'on t'at -ouses on (ro+uin& an a(( t'at !oa! resi+ents an use to &et +i&ita!
in-ormation a#out ser*ies an+ e*ents -or t'eir 'i!+ren. T'e" as(ire to settin& u( a 5amin&
C!u# -or teena&ers at some sta&e in t'e -uture.
A!!oation o- a +e+iate+ s(ae $it'in t'e !i#rar" an+ uration o- t'e -o!!o$1u( ma%er e*ents is
no$ t'e -ous at Fres' =oriGons. A team o- *o!unteers -rom t'e >rst O(en Da" is emer&in& to
'e!( $it' arran&ement an+ +e!i*er" o- t'e e*ents. 9+enti-"in& Dei&'ton1#ase+ ma%ers) some
o- $'om o(erate -rom 'ome) (ro*e+ +i->u!t at >rst. =o$e*er) a num#er o- ta!ente+ !oa!
ma%ers ame -or$ar+ +urin& t'e O(en Da" an+ t'is is no$ assistin& $it' t'e (o(u!ation o- a
!oa! Ma%er Diretor" an+ reatin& (artners'i(s $it' !oa! #usinesses.
T'e main o#sta!es to settin& u( t'e !i#rar" 'a%1ma%er s(ae 'a*e in!u+e+ t'e !a% o- sta--
time an+ Cin*estment to inno*ate2 #e"on+ t'e initia! @urr" o- ati*it") #ut t'is $i!! 'o(e-u!!" #e
miti&ate+ #" *o!unteer su((ort -rom t'e !oa! ommunit" a%in to t'e set1u( at t'e /aitin&
Room &oin& -or$ar+.
PROTOTYPE 2 ' F1:3 F2><0 H=>:# C130</17
Context
Cater'am is a sma!! to$n in Surre" a((ro,imate!" 1J mi!es sout' o- Lon+on. Due to its
(ro,imit" to Lon+on it is a ommuter to$n $it' sma!! to me+ium siGe+ #usinesses o- its o$n.
9t 'as a (o(u!ation o- T)D4T $or%in& !ar&e!" in t'e reati*e in+ustries :+esi&n< an+ a si&ni>ant
area o- retai! an+ restaurants in t'e Cater'am Ea!!e" area. Fast Fi#re =u#s) a !oa!!" #ase+
+i&ita! >#re oo(erati*e 'as #een $or%in& $it' a num#er o- !oa! a&enies to ena#!e
te'no!o&" an+ +esi&n om(anies to t'ri*e in t'e !oa! area) !in%e+ to t'e +e*e!o(ment o- a
Nei&'#our'oo+ P!an0 t'e Cater'am Area P!an (ro*i+es -or a 'a%?ma%er s(ae !oa!!" as (art
o- t'ese re&eneration (!ans.
Fast Fi#re =u#s an+ Surre" Li#raries a&ree+ to (artner to set u( a !i#rar"1'a%1ma%ers(ae
in Cater'am Ea!!e" !i#rar") a $e!!1use+ !i#rar" in t'e 'eart o- t'e *a!!e" area.
Li*"!"#-H!c6-M!6e"s4!ce
9n a++ition to t'e &rou(s usin& t'e ommunit" arts entre an+ Mi!!er Centre) t'ere are t$o
Paris' Couni!s) COH) T'e Bourne Soiet" an+ t'e Di&ita! Cater'am &rou( t'at $i!! #e in*ite+
to &et in*o!*e+. T'ere are a!so a sma!! num#er o- !oa! #usiness (eo(!e o(eratin& &ra('i
+esi&n an+ om(uter re(air #usinesses t'at 'a*e #een a((roa'e+ to 'e!( +ri*e -or$ar+ t'e
'a%1ma%er s(ae. Cruia!!") an a&reement $it' Surre" Li#raries $as rea'e+ +urin& t'e
initia! (rotot"(in& ('ase) an+ a (artners'i( is no$ #ein& reate+ to esta#!is' a 'a%1ma%er
s(ae in on8untion $it' t'e Li#rar" Ser*ie. =e!en Lee' o- Surre" Li#raries state+3
+urrey &ibrary +ervice is committed to a rogramme o! develoment which will widen the
range o! services available in our buildings, move down the route o! co"design with library
users, suort local community needs, and encourage local economic develoment,
articularly around the creative industries. ,e are very leased to have the oortunity to
work with community artners in the -aterham area to develo a maker sace in the library.
Surre" !i#rar" sta-- are in t'e (roess o- i+enti-"in& suita#!e s(aes in t'e Cater'am Ea!!e"
Li#rar" $'ere) in t'e !on&er term) a *ariet" o- +i--erent ati*ities ou!+ #e 'ouse+. 9n t'e s'ort1
term) 'o$e*er) a s(ae on t'e 2
n+
@oor o- t'e #ui!+in& $i!! #e uti!ise+ -or an O(en Da" to i!!iit
res(onse an+ su((ort -rom !i#rar" users an+ !oa! resi+ents. Surre" Li#raries are a!so in t'e
(roess o- i+enti-"in& 'uman resoure to a!!oate -or oor+ination an+ mana&ement o-
'a%in& an+ ma%in& ati*ities.
T'e s(ae is un!i%e!" to #oast se*era! $or% an+ e*ent s(aes as (er St Boto!('2s) an+ more
!i%e!" to o(erate -rom one sma!!er s(ae in t'e So(er =a!!) or i+ea!!" -rom t'e e,istin&
Cater'am Ea!!e" Li#rar" $'i' an t'en #e mo*e+ to So(er =a!! in +ue ourse. To&et'er) Fast
Fi#re =u#s an+ Surre" Li#raries $i!! see% to #ui!+ a !oa! net$or% to 'e!( +ri*e -or$ar+ t'e
'a%1ma%er e*ents an+ +e*e!o( Ma%erBo,es an+ 6its $it'in t'is onte,t.
Ho- $!s it +one so 7!"?
A-ter initia! in*esti&ations #" Fast Fi#re =u#s to !oate t'e 'a%1ma%er s(ae in t'e So(er
=a!! an+ maintain !in%s $it' t'e !i#rar" ser*ie) an a&reement $as ma+e $it' Surre" Li#raries
t'at t'e 'a%1ma%er s(ae $ou!+ in -at #e !oate+ $it'in Cater'am Ea!!e" Li#rar" itse!-.
Fo!!o$in& a suess-u! meetin& $it' t'e Surre" Li#rar" Ser*ie) a+eAuate s(ae 'as no$
#een i+enti>e+) a!on& $it' 'uman resoure to ena#!e t'e 'a%1ma%er s(ae to #e !aun'e+.
P!ans are no$ in train to 'o!+ an O(en Da" in ;u!" an+ #ui!+ a +iretor" o- !oa! Ma%ers.
A oor+inator -rom t'e Li#rar" team $i!! #e a!!oate+ to !ea+ t'e (ro8et -rom Surre" Li#raries
$or%in& to&et'er $it' Fast Fi#res) urrent !i#rar" users) intereste+ !oa! &rou(s an+ !oa!
resi+ents 4 t'e aim3 to #e&in uratin& re&u!ar ma%er e*ents. Surre" Li#raries are %een to
#e&in o1+esi&nin& $it' t'eir !i#rar" users aross t'e ount" an+ see t'e 'a%1ma%er s(ae in
Cater'am Ea!!e" Li#rar" as a test1#e+ -or t'is.
9t is !i%e!" t'at t'e !on&er term -ous o- t'e 'a%1ma%er s(ae in Surre" Li#raries $i!! -ous on
+i&ita! ma%in&) $'i' sits in !ine $it' Fast Fi#re =u#s2 mission an+ t'e +i&ita! in!usion -ous
t'at Surre" Li#raries 'as a+o(te+) a!t'ou&' ear!" interest is e,(ete+ to re!ate to more
tra+itiona! ma%in& ati*ities.
T'e (ro8et is e*o!*in& t'rou&' t'e -ormation o- a Steerin& 5rou( $'i' $i!! in!u+e !oa!
(eo(!e $'o an intro+ue +i--erent a$areness an+ e,(ertise to t'e (ro&ramme. T'ere $i!! #e
t'e e,(eriene too -rom t'e ati*ities in t'e $i+er ran&e o- Surre" Count" Couni! !i#raries.
T'ere are num#er o- !oa! #ein& onsi+ere+ an+ ontate+ -or $'at t'e" an #rin& to t'e
(ro&ramme 1 t'e Steerin& 5rou( in*itin& +i--erent (eo(!e o*er time $or%in& t'rou&' +i--erent
to(is to %ee( t'e (ro&ramme +"nami an+ interestin&. Peo(!e are ent'usiastia!!" !oo%in&
-or$ar+ to t'is (ro&ramme @ouris'in& an+ ontinuin& to esta#!is' itse!-.
PROTOTYPE 3 & E;6 C677=42320:# L0D2:/17
Context
T'e #asis o- Eo Communities2 (artii(ation as a !i#rar"1'a%1ma%ers(ae (rotot"(e is as a
$a" o- usin& t'e or&anisation2s e,(eriene an+ %no$!e+&e o- +e!i*erin& +i&ita! in!usion
(ro8ets to (ro*i+e a use-u! resoure in D9Y 9T u(&ra+e an+ maintenane. T'e or&anisation
aims to #e&in #" uti!isin& s(ae in one o- its ommunit" !i#raries to run a series o- $or%s'o(s
to in-orm (eo(!e 'o$ t'e" an u(&ra+e an+ maintain t'eir PCs an+ !a(to(s) as $e!! as
(ro*i+in& t'em $it' t'e too!s to +o so.
W$o is it !ie' !t?
T'e (ro8et $i!! #e aime+ at an"one $'o o$ns a PC or !a(to( an+ $'o $ants to sa*e on t'e
osts o- %ee(in& it runnin& an+ u(&ra+in& its a(a#i!it".
W$!t !"e t$e "e!sons 7o" t$is 7ocus?
Eo Communities 'as -ouse+ on 9T re-ur#is'ment #eause o- it #ene>ts -rom onsi+era#!e
e,(eriene o- runnin& +i&ita! in!usion (ro8ets 4 in!u+in&) #asi 9T s%i!!s trainin&) &ettin&
on!ine an+ #eomin& a Di&ita! C'am(ion.
W$e"e -i)) t$e 4"o8ect *e 7ocuse'?
Eo Communities 'as +ei+e+ to -ous t'e (ro8et at S"+en'am Communit" Li#rar") initia!!")
#eause it 'as a se(arate trainin& room $'i' an #e use+ to run t'e ma%er $or%s'o(s.
One it 'as #een tria!!e+) t'e (ro8et an #e run at ot'er ommunit" !i#raries it o(erates in
Le$is'am. T'e Ma%er6its +e*e!o(e+ $i!! a!so #e a#!e to #e so!+ an+ (romote+ e!se$'ere.
Ho- -i)) t$e 4"o8ect -o"6?
An o(en +a" $i!! #e 'e!+ so (eo(!e an en&a&e in Ctaster2 sessions in PC?!a(to( u(&ra+in&
an+ maintenane e.&. 'o$ to #a% u( "our +ata. At t'e o(en +a") in+i*i+ua!s $i!! #e in*ite+ to
si&n u( -or a $or%s'o( series $'i' $i!! in!u+e a++in& memor") #asi maintenane) a*oi+in&
*iruses) #a%in& u( +ata an+ !eanin& t'e 'ar+$are. At t'ese sessions (artii(ants $i!! #e
a#!e to #u" om(onents $'i' to&et'er $i!! om(rise t'e C#o,2 o- too!s to maintain an+
u(&ra+e a PC or !a(to(. Partii(ants $i!! a!so #e a#!e to soia!ise in t'e a-Ss !oate+ $it'in
t'ose ommunit" !i#raries Eo Communities o(erates. Fun+in& 'as #een seure+ -or a C=i&'
Tea $it' 9T2 (ro8et -or seniors) an+ one o- t'e sessions $i!! #e use+ to (romote t'e
ma%ers(ae $it'in t'e !i#rar".
Cu""ent !ctivit#
Eo Communities 'as !aun'e+ a sur*e" o- users o- S"+en'am Li#rar" to &au&e interest in
t'e (ro8et as $e!! as to assess $'at it $i!! #e a#!e to 'ar&e -or Ma%er6its. T'e ne,t sta&e
$i!! #e to 'o!+ t'e o(en +a" an+ #e&in runnin& $or%s'o(s. I+ )*! #+)!1#.( % $1/) J)%/)!1F
7-15/*- 7%/ *!&0 #+ -+! -? )*! "-..6+#)' &#31%1#!/ 7*#"* 7%/ #+)!+0!0 %/ % J06..' 16+F
)- %&&-7 %+' ,&#)"*!/ )- 3! #1-+!0 -6). A 1!"!+) .!!)#+, 7#)* L!7#/*%. L#31%1' S!1@#"! *%/
1!/6&)!0 #+ 1!1!/!+)%)#@!/ !>1!//#+, /#,+#$"%+) #+)!1!/)!0 #+ )*! 1-C!"). A/ % 1!/6&)( )*!
C-6+"#&F/ L#31%1' S!1@#"! *%/ !+"-61%,!0 E"- C-..6+#)#!/ )- *-/) % 7-15/*- /!//#-+ #+
)*! LB L!7#/*%. .%1E6!! -+ L!7#/*%. P!-&!F/ D%' HLPD9 7*#"* 7#&& )%5! &%"! -+ 12
)*

L6&'. LPD #/ %+ %++6%& !@!+) 7*#"* %))1%")/ %1-6+0 30(000 !-&!. A &!%G!) #/ "611!+)&' 3!#+,
1-06"!0 7*#"* 7#&& %&&-7 #+0#@#06%&/ )- 3--5 &%"!/ %) )*! 7-15/*-.
C64;8=:264:
O61 1-)-)'!/ %1! 3%/!0 #+ 0#B!1!+) &-"%)#-+/ %+0 /!1@! @!1' 0#B!1!+) "-..6+#)#!/.
A&)*-6,* )*! 1-"!// )- 7*#"* 7! %0*!1!0 %+0 %""-.%+'#+, *-74)- 1!/-61"!/ %!%1!0
)- 7-15 7!&& #+ !%"* #+/)%+"!( )*!+( 1%")#"%& 1-,1!// 7#&& 3! /63C!") )- &-"%& %.3#)#-+/(
"%%"#)' %+0 /5#&&4/!)/( 0#/)#+")#@! /)%1)#+, -#+)/( ,1!%)!1 -1 &!//!1 1!&#%+"! 6-+ )*! &-"%&
%6)*-1#)#!/ 7#)* 7*-. 1-C!") %1)+!1/ 7-15( %/ 7!&& %/ "-..6+#)' !+,%,!.!+) ,-#+,
?-17%10. N-)%3&'( #+ !@!1' #+/)%+"!( 7! !+"-6+)!1!0 % ,1!%)!1 0!,1!! -? "-.?-1) %.-+,/)
&#31%1' %6)*-1#)#!/ %+0 .-1! #..!0#%)! "-..6+#)' #+)!1!/) #+ 1!&%)#-+ )- )1%0#)#-+%& making %/
"-.%1!0 7#)* hacking. M-1!-@!1( 7! !+"-6+)!1!0 % ,1!%)!1 0!,1!! -? #+)!1!/) %.-+,/) -61
1-C!") %1)+!1/ #+ hacking %/ "-.%1!0 7#)* making. T*!1! #/ 1!%& @%&6!( )*!+( #+ )*!
1-"!// -6)&#+!0 #+ )*-/! *-74)- 1!/-61"!/ 0!@!&-!0 #+)!,1%& )- )*! 1-C!")( 3!"%6/! )*!'
-#+) )-7%10/ % /!1#!/ -? /)!/ )*%) &!// "-+$0!+) "-..#//#-+!1/21-@#0!1/ .#,*) &--5 )-
)%5! #+ .%5#+, % /)%1)( %/ 7!&& %/ )- )*! #.-1)%+"! -? "-41-06"#+, /!1@#"!/ 7#)*
"-..6+#)#!/ )*!./!&@!/ D #+ %1)#"6&%1( 7*!1! )*! 0!@!&-.!+) -? &#31%1' !+)!11#/!/ #/
"-+"!1+!0 H#+ -)*!1 7-10/( J&#31%1' !+)!11#/!/F %1! 1!0#"%)!0 6-+ *%1+!//#+, 0!.%+0 ?-1
%1)#"6&%1 &%)?-1./2%")#@#)#!/9.
T'ere are o((ortunities an+ 'a!!en&es surroun+in& t'e %no$!e+&e) s%i!!s) a(ait" an+
entre(reneurs'i( in'erent in or&anisations t'at mi&'t $is' to esta#!is' Common Li#raries. /e
a!so on!u+e+) in +isussion $it' (ro8et (artners) t'at inno*ation annot @o$ -rom or #e
-o!!o$e+1t'rou&' in t'e urrent !imate $it'out enoura&ement an+ in*estment in t'e a(ait"
to inno*ate) i- t'is is to #eome a more mainstream en+ea*our in -uture. =e!(-u!!") $e $ere in
a (osition to o--er +iret su((ort an+ a mo+est inenti*e to en&a&e in %no$!e+&e an+ s%i!!s
e,'an&e *isits as $e!! as to inno*ate inte&ra! to t'is (ro8et. /e 'a*e) t'ere-ore) ma+e
reommen+ations $it' t'is in min+ to &ro$ interest an+ in*o!*ement in Common Li#raries in
!oo%in& a'ea+ to t'e -uture.
TEST
=ere) $e out!ine t'e $or% un+erta%en +urin& t'e Test ('ase o- t'e (ro8et. S(ei>a!!") $e
intro+ue t'e ation (!ans (ro+ue+ in +isussion $it' our (rotot"(es t'at on>rm t'e ne,t
ste(s to #e un+erta%en at t'e !oa! !e*e! in 6ir%!ees) Cater'am an+ Le$is'am res(eti*e!".
ACTION PLANS
T'e t'ree (rotot"(es su((orte+ $ere enoura&e+ to (!an -or$ar+ ati*ities in %ee(in& $it' t'e
(roess out!ine+ in t'e =o$1To Resoures +e*e!o(e+ -or t'e (ro8et an+) to t'at en+) +etai!e+
ation (!ans are (ro*i+e+ #e!o$. /e are una#!e to &uarantee $'at -urt'er ste(s $i!! #e ta%en)
an+ a!! ations are su#8et to -or$ar+ a(ait" an+) ruia!!") resourin& +eisions an+
ontinue+ !oa! interest) #ut $e $ere enoura&e+ #" !oa! ent'usiasm at t'e en+ o- Mar'.
F<0:/ H6<2G64:
ACTION
STEPS
BY
WHOM
BY
WHEN
RESO/RCES
0 S/PPORT
COMM/NICATIO
N PLAN
RE2IEW
,hat
needs to
be
done.
,ho will
take the
action
By what
date will
the
action be
done.
(esources
/eeded
0fnancial,
human etc.1
,hat individuals
and organisations
should be in!ormed
about 2 involved
with these actions.
,hat haened
2 ,hat didn3t
haen. 2 ,hat
would you do
di!!erently.
9+enti-"
"our
!oa!
u!tura!
'erita&e
Dani
Ma!one"
Mar' J
t'
=uman 'ours
,2
Fres' =oriGons
6ir%!ees Li#rar"
Ser*ie
Pre-erre+ t"(es
o- ati*ities an+
areas o- interest
$ere i+enti>e+
a-ter +isussion
$it' !i#rar"
*isitors.
9+enti-"
s(ae:s<
-or "our
=a%?Ma
%e S(ae
Dani
Ma!one"
Mar' 1
st
Fres' =oriGons
6ir%!ees Li#rar"
Ser*ie
C'estnut Centre
Li#rar" an+
9n-ormation
Centre 'as
#een 'osen as
t'e i+ea! *enue.
O(en
Da"
Dani
Ma!one"
L9C Sta--
Mar'
2H
t'

=uman 'ours
,4
L9C Sta-- ,D
,D 'ours
Materia!s Yt#
Fres' =oriGons
6ir%!ees Li#rar"
Ser*ie
A -ami!" -un
o(en +a" 'as
#een or&anise+
at C'estnut
Centre Li#rar"
to intro+ue t'e
ma%er s(ae to
our !oa!
ommunit". /e
$i!! #e runnin&
some o- t'e
ati*ities
su&&este+
+urin& our -ous
&rou( on Mar'
Jt' #" our
!i#rar" *isitors
as KtastersL an+
$i!! &at'er
in-ormation
a#out t'e t"(es
o- ma%er e*ents
t'at t'e !oa!
ommunit" are
(artiu!ar!"
intereste+ in
omin& a!on& to
an+ su((ortin&.
Set u( a
re&u!ar
'a%?ma
%e e*ent
Dani
Ma!one"
L9C Sta--
Mont'!"
-rom A(ri!
D0
t'

=uman 'ours
,4
L9C Sta-- ,2
,2 'ours
Materia!s Yt#
Fres' =oriGons
6ir%!ees Li#rar"
Ser*ie
/e $i!! #e
runnin& our
E*ents one a
mont' startin&
in A(ri!. A
s'e+u!e $i!! #e
(ro+ue+ (ost
O(en Da".
9+enti-" a
!oa!
Ma%er
Dani
Ma!one"
L9C Sta--
Mar'
2H
t'

=uman 'ours
,4
Fres' =oriGons
6ir%!ees Li#rar"
Ser*ie
/e are urrent!"
resear'in&
!oa! ma%ers W
ma%in& ontat
$it' ma%ers $e
a!rea+" %no$ in
t'e area. 9n
a++ition $e $i!!
on+ut a
sur*e" o- t'e
atten+ees o- our
O(en Da" on
2Ht' Mar' an+
reate a ma%er
+iretor" -rom
t'is in-ormation.
Pro+ue
a K=o$
toL 6it
Dani
Ma!one"
L9C Sta--
A(ri! D0
t'
=uman 'ours
,M
Materia!s YP
Fres' =oriGons
6ir%!ees Li#rar"
Ser*ie
One our
s'e+u!e o-
e*ents is
(ro+ue+ $e
$i!! #e in a
(osition to
(ro+ue a
Ma%er 6it.
F1:3 F2><0 H=>: L3@
ACTION
STEPS
BY
WHOM
BY WHEN RESO/RCES 0
S/PPORT
COMM/NICATION
PLAN
RE2IEW
,hat needs
to be done.
,ho will
take the
action
By what
date will
the action
be done.
(esources
/eeded
0fnancial,
human etc.1
,hat individuals and
organisations should
be in!ormed about 2
involved with these
actions.
,hat
haened 2
,hat didn3t
haen. 2 ,hat
would you do
di!!erently.
9+enti-"
"our !oa!
u!tura!
'erita&e
C/ 0D?0D?14 Emai! 5DC Resear' into
t'e area $as
on+ute+ an+
in-ormation
a#out
+emo&ra('is o-
t'e !oa!
(o(u!ation $as
-oun+.
9+enti-"
s(ae:s< -or
"our
=a%?Ma%e
S(ae
C/?5D 21?0D?14 Permission -rom
Li#rar" :Ea!!e"<
as t'at is t'e
inten+e+
!oation
Sta-- time
Surre" Count"
Couni! Li#rar"
Ser*ie
Di&ita! Cater'am
ontats
/e 'a+ a
meetin& $it'
Surre" Count"
Couni! Li#rar"
Ser*ies to
+isuss t'e
inte&ration o- t'e
'a%1ma%er
s(ae into
Cater'am Ea!!e"
!i#rar".
T$o (ossi#!e
>,e+ areas $ere
i+enti>e+ #"
!i#rar" sta--.
=o$e*er $'i!st
t'ese s(aes
are ma+e rea+"
it $as +ei+e+
t'at t'e u((er
@oor $'i' 'as
mo*ea#!e
s'e!*in& units
$ou!+ #e use+
-or t'e >rst
Ma%er e*ent:s<.
SCC are
intereste+ in 'o$
t'is (i!ot
(er-orms $it' a
*ie$ to
(otentia!!"
a+o(tin& t'e
mo+e! aross a!!
Surre"s
ommunit"
!i#raries
O(en Da" C/?5D TBD Sta--
Eo!unteers
Mar%etin&
Surre" Count"
Couni! ? Cater'am
Ea!!e" Li#rar"
Cater'am an+
surroun+in& area
!oa! &rou(s
/e $i!! mo*e
-or$ar+ $it'
or&anisin& an
O(en Da" e*ent
in (artners'i(
$it' Cater'am
Ea!!e" Li#rar" in
t'e omin&
$ee%s.
Set u( a
re&u!ar
'a%?ma%e
e*ent
C/?5D?
Li#rar"
TBD Sta-- time
Mar%etin&
As a#o*e A suita#!e
re&u!ar +a" an+
time $i!! #e
i+enti>e+ in
(artners'i( $it'
!i#rar" ser*ie
sta--.
9+enti-" a
!oa! Ma%er
C/?5D?
Li#rar"
Sta--
0N?0D?14 Sta-- ?
Eo!unteers
Mar%etin&
As a#o*e Li#rar" sta--
$ere a#!e to
i+enti-" e,istin&
!i#rar" users t'at
ou!+ #e
a((roa'e+ to
#eome
(otentia!
Ma%ers?Tea'er
s
Pro+ue a
K=o$ toL 6it
5D?C/?
Li#rar"
Sta--?Lo
a! ma%er
En+ o- >rst
sessions
Sta-- Cater'am Ea!!e"
Li#rar"
T'is $i!! #e
+e*e!o(e+ an+
#e !earer one
a&reement is
ma+e #" a !oa!
reati*e
E;6 C677=42320:
ACTION
STEPS
BY
WHOM
BY WHEN RESO/RCES 0
S/PPORT
COMM/NICATION
PLAN
RE2IEW
,hat needs
to be done.
,ho will
take the
action
By what
date will
the action
be done.
(esources
/eeded
0fnancial,
human etc.1
,hat individuals and
organisations should
be in!ormed about 2
involved with these
actions.
,hat
haened 2
,hat didn3t
haen. 2
,hat would
you do
di!!erently.
9+enti-" "our
!oa! u!tura!
'erita&e
TR?DT 14?D Sta-- time /e $i!! #e uti!isin&
t'e e,istin&
ommuniation
'anne!s *ia
S"+en'am Soiet"
an+ Frien+s o- t'e
Li#rar" in or+er to
ensure t'at !oa!
(eo(!e are ma+e
a$are o- t'e 9T
trainin& an+ too! %its.
Senior itiGens an+
unem(!o"e+
in+i*i+ua!s
/e +ei+e+ to
ta%e
a+*anta&e o-
our e,istin&
USP at Eo
Communities
an+ inte&rate
t'e L=M into
t'e 9T trainin&
o--er t'at $e
a!rea+"
(ro*i+e.
/e onsu!te+
$it' Eo
Communities2
9T trainers $'o
i+enti>e+
(eo(!e $'o
'a+ #een
t'rou&' t'e
trainin& #ut
$ere not a#!e
to >, t'eir 9T
'ar+$are
$'en it $ent
$ron& +ue to
ost?!a% o-
trans(ort.
/e +ei+e+
t'at a series o-
re(air an+
tea' sessions
aroun+ t'e 9T
(ro*ision
$ou!+ #e a
sensi#!e o--er.
So 'a*e
i+enti>e+ a %it
o- too!s to &o
a!on& $it' t'e
trainin& $'i'
$i!! #e o--ere+
at t'e Ma%er
E*ents?
/or%s'o(s.
9+enti-" TR?DT 14?D S(ae in !i#rar" Sta-- in S"+en'am 9T trainin&
s(ae:s< -or
"our
=a%?Ma%e
S(ae
!i#rar"
Sta-- at C=ere -or
5oo+2 1a s'o( unit in
S"+en'am $'i'
runs ati*ities -or
seniors
LBL to (romote on
$e#site
suite is
a*ai!a#!e at
S"+en'am
Li#rar". /e $i!!
#e runnin& t'e
sessions at
S"+en'am
Li#rar" $it' a
*ie$ to ro!!in&
aross a!! 4
Le$is'am
!i#raries $e
mana&e.
O(en Da" DB) CM)
TR) DT
Mi+ A(ri! S(ae at
S"+en'am
Li#rar"
Sta-- time 4 Eo
an+ LBL
Mar%etin&
LBL to (romote t'e
o(en +a"
Sta-- at S"+en'am
!i#rar"
Set u( a
re&u!ar
'a%?ma%e
e*ent
CM)
BD)DT
an+ TR
1?J?14 S(ae at
S"+en'am
Li#rar"
Sta-- time 4 Eo
an+ LBL
Mar%etin&
LBL to (romote t'e
re&u!ar sessions
Sta-- at S"+en'am
!i#rar"
9+enti-" a
!oa! Ma%er
9T
trainers
at Eo or
ot'er or&
t'at
re-ur#s
PCs
14?D?14 Sta--
time?-un+in& to
(a" sta-- at an
outsi+e
or&anisation
Sur*e" -or
S"+en'am
Li#rar" users
to test +eman+
-or t'e %its an+
'o$ mu'
(eo(!e mi&'t
#e (re(are+ to
(a".
Pro+ue a
K=o$ toL 6it
DB?TR DZ?J?14 Sta-- time
Pro+ution
materia!s
CONCL/SIONS 0 NE;T STEPS
9t $i!! #e o*er t'e $ee%s an+ mont's a'ea+ t'at re(!iation an+ iteration (!ans are
im(!emente+ su' t'at $e are #etter a#!e to +ra$ >rm on!usions in %ee(in& $it' our state+
am#itions an+?or #e&in to esta#!is' an" emer&ent net$or% in earnest.
9n t'e interim) our (ro8et resu!te+ in t'e -o!!o$in& %e" >n+in&s3
Coon Li*"!"ies, t'ere is +emonstra#!e interest in Common Li#raries as a *e'i!e -or
e,(!orin& t'e e*o!ution o- (u#!i !i#rar" ser*ies 1 #ot' at 'ome an+ o*erseas 1 as a resu!t o-
our 'a*in& ommuniate+ t'e initiati*e to en&a&e a $i+er ommunit" o- interest. A!rea+") $e
'a*e entere+ into enoura&in& +isussions $it' aa+emis) inno*ation a&enies) !i#rar"
!ea+ers an+ s'arin& eonom" (ro(onents in t'e U6) US) EU) Sout' A-ria an+ Austra!ia.
A-!"eness . /n'e"st!n'in+, (roati*e en&a&ement o- (ro8et (artners an+ !i#rar"
aut'orities $it' $'om $e $or%e+ resu!te+ in im(ro*e+ un+erstan+in& o- t'e 'a%in& an+
ma%in& !an+sa(e. 9t a!so en&en+ere+ an a#i!it" an+ $i!!in&ness to o1(ro+ue (ratia! (!ans
to (ro&ress (rotot"(in& e--orts. /it'out t'is) t'e om#ination o- 'a!!en&es -ain& (u#!i
setor !i#rar" ser*ie ommissioners) as $e!! as onstraints a--etin& ommunit"1!e+ !i#rar"
(ro*i+ers) is !ia#!e to intro+ue a si&ni>ant #arrier to en&a&ement e!se$'ere in -uture.
/se" Nee' 0 1e!n' . Co-P"o'uction 2!)ue, $e enountere+ a &reater +e&ree o- om-ort
amon&st !i#rar" aut'orities an+ more imme+iate ommunit" interest in re!ation to tra+itiona!
making as om(are+ $it' hacking. T'is is onsi+ere+ im(ortant $'ere t'e o1!oation o- o--1
t'e1s'e!- 'a%?ma%ers(ae mo+e!s $it' !i#raries mi&'t more rea+i!" a((ea! to (u#!i setor
!i#rar" (ro*i+ers. 9t mi&'t a!so (oint to$ar+s $'at ou!+ #etter suit rura! an+?or sma!!er
ommunit"1!e+ !i#raries. T'ere are) nonet'e!ess) t$o o(en +a"s sti!! to #e 'e!+ in res(et o-
our t'ree (rotot"(es at t'e time o- $ritin&. Moreo*er) t'e suess o- e--orts on t'e (art o-
Burna&e Li#rar" ren+ers t'e e,tent to $'i' t'is >n+in& ma" #e +eeme+ reresentative
unertain. /e are a!so onsious t'at $e2*e as "et to e,(!ore t'e (otentia! -or mo#i!e !i#rar"1
'a%1ma%ers(aes in an" +e(t') $'i' ou!+ rea+ aross to reommen+ations in t'e
-ort'omin& re(ort -rom OPM onernin& t'e rura! im(ats o- 'an&es to !i#rar" ser*ies.
/e enountere+ a &reater +e&ree o- interest amon&st our (ro8et (artners in hacking as
om(are+ $it' making. T'ere is rea! *a!ue) t'en) in t'e (roess out!ine+ in t'ose 'o$1to
resoures +e*e!o(e+ inte&ra! to t'e (ro8et) #eause t'e" (oint to$ar+s a series o- ste(s t'at
!ess on>+ent ommissioners?(ro*i+ers mi&'t !oo% to ta%e in ma%in& a start) as $e!! as to t'e
im(ortane o- o1(ro+uin& ser*ies $it' ommunities t'emse!*es 4 in (artiu!ar) $'ere t'e
+e*e!o(ment o- !i#rar" enter(rises is onerne+ :in ot'er $or+s) C!i#rar" enter(rises2 are
(re+iate+ u(on 'arnessin& +eman+ -or (artiu!ar (!at-orms?ati*ities<.
Business Mo'e)s . 3Li*"!"# Ente"4"ises5, our (ro8et (artners e,(resse+ interest in
+e(!o"in& t'e 'a%s(ae mem#ers'i( mo+e! to $'i' $e intro+ue+ t'em) as $e!! as
Ma%er6it +e*e!o(ment an+ sa!e) -rom t'e (oint o- *ie$ o- en&a&in& $it' t'e /aitin& Room2s
inome &eneration e--orts. /'i!st t'e" (ro*e+ !ess in!ine+ to en&a&e in ;oint Eenturin& $it'
users) $e #e!ie*e t'is is +ue) in (art) to t'e rea! an+?or (erei*e+ onstraints o- t'e #ui!+in&s
-rom $'i' t'e" :aim to< o(erate as om(are+ $it' t'e /aitin& Room. 9t is too ear!" to te!!
$'et'er t'ere is rea! an+?or si&ni>ant enter(rise (otentia! 'ar#oure+ in t'e +e*e!o(ment an+
sa!e o- Ma%er6its aross a net$or% o- !i#rar"1'a%1ma%ers(aes) su' t'at -urt'er $or% $it'
our (rotot"(es an+?or an a!ternati*e a((roa' to (ratia! mar%et testin& is reommen+e+.
=o$e*er) ear!" in+iations (oint to$ar+s t'e merits o- +e*e!o(in& a num#er o- re!ate+ inome
streams) as in t'e ase o- t'e /aitin& Room) -rom t'e (oint o- *ie$ o- sustaina#i!it".
Kno-)e'+e& S6i))s& C!4!cit# . Ent"e4"eneu"s$i4, t'ere are o((ortunities an+ 'a!!en&es
surroun+in& t'e %no$!e+&e) s%i!!s) a(ait" an+ entre(reneurs'i( in'erent in or&anisations
t'at mi&'t $is' to esta#!is' Common Li#raries. /e a!so on!u+e+ t'at inno*ation annot
@o$ or #e -o!!o$e+1t'rou&' in t'e urrent !imate $it'out enoura&ement an+ in*estment in
t'e a(ait" to inno*ate i- t'is is to #eome a more mainstream en+ea*our in -uture. =e!(-u!!")
$e $ere in a (osition to o--er +iret su((ort an+ a mo+est inenti*e to en&a&e in %no$!e+&e
an+ s%i!!s e,'an&e *isits as $e!! as to inno*ate inte&ra! to t'is (ro8et. /e 'a*e) t'ere-ore)
ma+e reommen+ations $it' t'is in min+ to &ro$ interest an+ in*o!*ement in Common
Li#raries in !oo%in& a'ea+ to t'e -uture.
Innov!tion, $e are (ersua+e+ t'at t'ere ou!+ #e merit in e,(!orin& t'e (otentia! -or
e!ements o- !i#raries :s(ei>a!!") !i#rar" sta-- an+ users< to -orm Distri#ute+ Autonomous
Or&anisations t'at are a(a#!e o- &eneratin& inome -rom miro1(a"ments in -uture. Some
te'nia! as(ets o- t'e $or% nee+e+ to ta%e t'is -or$ar+ are a!rea+" un+er$a") (art!") as a
resu!t o- our en&a&in& a $i+er ommunit" o- interest o*er reent mont's. =o$e*er) t'e" $i!!
nee+ to #e su((orte+ i- t'e" are to #e ren+ere+ o- +iret re!e*ane an+ interest to !i#rar" sta--
an+ users. /e a!so t'in% it $ort'$'i!e in*esti&atin& t'e so(e -or #oo% s'are ser*ies an+
(ersona! (orta#!e !i#rar" net$or%s :PPLNs< to (!a" a (art in &ro$in& an+ au&mentin& more
tra+itiona! !i#rar" ser*ies onerne+ $it' aess to in-ormation. But) one a&ain) -urt'er $or%
to assess t'e inome &eneration (otentia! o- t'ese miro1(a"ment an+ (eer1to1(eer ser*ies
is nee+e+ #e-ore t'eir +e*e!o(ment an #e e,(!ore+ in earnest.
Loo6in+ A$e!' - Recoen'!tions
Loo%in& a'ea+) t'en) a num#er o- inter*entions ou!+ 'e!( stimu!ate -urt'er interest in t'e
esta#!is'ment o- Common Li#raries 4 amon&st t'em3
 A series o- insire and in!orm e*ents -or !i#rar" ser*ie ommissioners an+ (ro*i+ers
'oste+ in 'a%?ma%ers(aes 1 to +isseminate t'e >n+in&s -rom our $or%) an+ raise
a$areness o- t'e o((ortunities atta'in& to Common Li#raries as one o- a num#er o-
(otentia!!" -or$ar+1!oo%in& o(tions in re!ation to !i#rar" enter(rise +e*e!o(ment.
 A (ro&ramme o- ati*it" to #ro%er re!ations'i(s #et$een !i#rar" ser*ie
ommissioners?(ro*i+ers an+ 'a%ers?ma%ers 4 a !o$ ost) s(ee+" o(tion to -ai!itate t'e
+e*e!o(ment o- a((ro(riate re!ations'i(s :a!t'ou&' t'e outomes o- an em('asis u(on
a!fliation $ou!+ t'en +e(en+ u(on ati*ities >nane+ an+ un+erta%en at t'e !oa! !e*e!<.
 A s'eme to inenti*ise an+?or su((ort a num#er o- !i#rar" ser*ie ommissioners an+
(ro*i+ers to co"locate 'a%1ma%ers(aes $it' !i#raries :a!t'ou&' t'e outomes o- an
em('asis u(on o1!oation are +eeme+ !ess !i%e!" to resu!t in !i#rar" enter(rise
+e*e!o(ment in an+ o- t'emse!*es<.
 Furt'er in*estment an+ $or% to ta%e -or$ar+ +e*e!o(ment o- t'e integrated !i#rar"1'a%1
ma%ers(ae mo+e! $it' e,istin& an+?or ne$ (rotot"(es 4 a%no$!e+&in& t'e s'ort1time
-rames a((!ie+ to t'is (ro8et an+ si&ni>ant (otentia! to in*est in esta#!is'e+
interest?momentum. NB3 a++itiona! in*estment ou!+ 'e!( to s(ee+1u( (ro+ution o- F
Ma%er6its to ena#!e mar%et1testin& in re!ation to t'e same an+) $it' t'at) esta#!is'
$'et'er t'e" are $ort'$'i!e +e*e!o(in& -urt'er in re!ation to a tra+in& (!at-orm -or an"
emer&ent !i#rar"1'a%1ma%ers(ae net$or%.
 For$ar+ su((ort -or Common Li#raries as a (!at-orm -or o1(ro+uin& an+ (rotot"(in&
inno*ati*e !i#rar" ser*ies $it' ommissioners) (ro*i+ers an+?or users) an+ $'i' ou!+
a!! -or eit'er mat' or ro$+ -un+in& in t'e s(irit o- 8oint *enturin&. T'ere is) -or e,am(!e)
an o((ortunit" 'ere -or !i#raries) sta-- an+ users to ser*e as a test &roun+ -or DAO7s)
B'umansear' an+ t'e +e(!o"ment o- ne$ te'no!o&ies. EAua!!") t'ere ma" #e t'e so(e
to rea+1aross to (i!ot some o- t'e reommen+ations in re!ate+ re(orts onernin&
inome &eneration an+ rura! !i#raries res(eti*e!") $'ere t'ere is a te'no!o&" +imension.
A44en'ix A B Ho--To Resou"ces
Ho--To Est!*)is$ ! Li*"!"#-H!c6-M!6e"s4!ce
Int"o'uction
/e 'a*e +e*e!o(e+ t'e -o!!o$in& resoures to 'e!( "ou esta#!is' a !i#rar"1'a%1ma%ers(ae
in "our area3
1. W$!t is ! Li*"!"#-H!c6-M!6e"s4!ce? 4 %no$ "our OnionsX
2. /n'e"st!n'in+ t$e L!n'sc!4e 4 &ettin& to %no$ t'e area t'at "ou o(erate in)
its 'a%in& an+ ma%in& KseneL
3. M!44in+ !n' C!te+o"isin+ H!c6e"s !n' M!6e"s 4 #ui!+in& a +iretor" o- !oa!
'a%ers an+ ma%ers
4. P)!nnin+ #ou" Li*"!"#-H!c6-M!6e"s4!ce 4 or&anisin& t'e s(ae "ou 'a*e
a*ai!a#!e to #est e--et
:. P"o+"!in+ #ou" ("st Event 4 (ro&rammin&) s'e+u!in& an+ (romotion
;. Bui)'in+ Loc!) P!"tne"s$i4s -it$ G"ou4s& S4onso"s !n' Ret!i)e"s 4 $or%in&
$it' e,istin& &rou(s) !oa! retai!ers an+ s(onsors to ma%e "our e*ents a suess
<. Gene"!tin+ !n Incoe 7"o #ou" Li*"!"#-H!c6-M!6e"s4!ce 4 #usiness
mo+e!s) mem#ers'i( #o+ies) 8oint *entures an+ 'a%1ma%er #o,es
8. 1eve)o4in+ #ou" Li*"!"# 4 reatin& an+ ostin& 'a%1ma%er #o,es
Be7o"e #ou Be+inC
T'e too!1%it ser*es as a #e&inner2s &ui+e to 'e!( "ou &et starte+ 1 $'et'er "ou2re a3
4 !i#rar" ser*ie (ro*i+er intereste+ in -or&in& !in%s $it' 'a%ers an+ ma%ers in "our
!oa! area0
4 onsi+erin& t'e intro+ution o- a 'a% an+?or ma%ers(ae in "our !i#rar" #ui!+in&0 or
4 $ant to e,(!ore 'o$ to esta#!is' an inte&rate+ !i#rar"1'a%1ma%ers(ae.
/e reommen+ "ou rea+ t'e resoures in or+er to &et t'e most out o- t'e too!1%it.
W$!t is ! Li*"!"#-H!c6-M!6e" S4!ce? - %no$ "our onionsX
T$e B!sics
H!c6in+
Or+inari!") C'a%er2 is un+erstoo+ as a om(utin& term an+ re-ers to (eo(!e $'o irum*ent
seurit" s"stems) a((!" inno*ati*e ustomisations or om#ine +is(arate e!ements in t'e
ourse o- un+erta%in& om(uter (ro&rammin& ati*ities0 'ene) t'e De-ense A+*ane+
Resear' Pro8ets A&en"2s :DARPA< interest in i+enti-"in& an+ em(!o"in& t'em. =o$e*er)
aor+in& to /i%i(e+ia) 'a%in& a!so re-ers to (eo(!e $'o Kom#ine e,e!!ene) (!a"-u!ness)
!e*erness an+ e,(!orationL0 t'is &oes some $a" to$ar+s e,(!ainin& our o$n rat'er #roa+
+e>nition o- t'e term 1 -or e,am(!e) "ou $i!! >n+ ati*ities t'at ran&e -rom C-oo+2 to C(!ae2
'a%in& at t'e /aitin& Room. =a%er an+ Ma%ers(aes o--er aess to too!s :#ot'
ontem(orar" an+ tra+itiona!<) a+*ie an+ su((ort to use t'em) an+ o((ortunities to soia!ise
an+ s'are re!ate+ %no$!e+&e an+ %no$1'o$ $it' -e!!o$ users.
=a%s(aes >rst emer&e+ in 5erman" +urin& t'e 1HH0s an+ t'ere are no$a+a"s more t'an a
1)NJ0 !oate+ a!! o*er t'e $or!+. 9n sim(!e terms) t'e" are in-orma! om(uter !u#s) #ut a
&ro$in& num#er are more a%in to or&aniGe+ om(uter !a#s an+ o--er AE eAui(ment) aess to
'ar+$are an+ &ames onso!es) as $e!! as sometimes #ene>tin& -rom too! an+ om(onent
!i#raries. T'e" are most ommon!" o(erate+ on a not1-or1(ri*ate1(ro>t #asis an+ are
sustaine+ #" an in+e(en+ent ommunit" (a"in& mem#ers'i( -ees :a!t'ou&' t'ere are a!so
ommeria! 'a%1s(aes an+ KTe' S'o(sL o(eratin& in t'e US to+a"<. T'e ma8orit" retain
t'eir o!!eti*ist roots as $e!! as t'eir oasiona!!" su#*ersi*e un+ertones) an+ $'i!st t'e"
#oast simi!arities an+ ross1o*er $it' t'e 7ma%er7 mo*ement) a((ea! to t'e C+i&ita!!" min+e+2
as $e!! as t'ose $it' an interest in Cra+ia! +emora"2.
=a%s(aes -untion as entres -or (eer !earnin& an+ %no$!e+&e s'arin&) (ro*i+e a s(ae -or
(eo(!e to $or% on in+i*i+ua! (ro8ets or o!!a#orate to suit t'em) an+ or+inari!" o--er a ran&e o-
soia! ati*ities to 'e!( +e>ne an+ &a!*anise t'eir res(eti*e mem#ers'i(s. T'is is $e!!1
i!!ustrate+ #" =a%anoo&a 4 a series o- ommunit"1!e+ e*ents -ai!itate+ #" t'e 4t' F!oor
$'i' ena#!e +i&ita!!" a$are) i*i1min+e+ +esi&ners an+ +e*e!o(ers to o!!a#orate an+ ma%e
-u!! use o- C'attanoo&a2s &i&a#it >#re #roa+#an+ net$or% -or t'e (u#!i &oo+0 -or e,am(!e) to
a++ress e+uation an+ $or%-ore +e*e!o(ment nee+s.
M!6in+
Ma%in&) #" ontrast) is more #roa+!" re!ate+ to t'e Carts2 an+ Cra-ts2 4 +e>nitions o- $'i'
a#oun+3 see) -or e,am(!e) t'e 9nstitute o- Ma%in& an+) on ra-tsmans'i() Ri'ar+ Sennett. As
su') ma%ers(aes ten+ to -untion more a%in to Kommunit" $or%s'o(sL an+ &i*e rise to
artisan #usinesses) as om(are+ $it' 'a%1s(aes t'at o(erate on more o- a C+i&ita! e+&e2.
Commeria! ma%er1s(aes 'a*e &ro$n u( in t'e US in t'e -orm o- #ran+e+ KFa#La#sL $'ere
t'e mi, o- eAui(ment on o--er is (resri#e+ -or resear' &ra+e -ai!ities as om(are+ $it' t'eir
&rass1root ounter(arts. Li%e in+e(en+ent 'a%1s(aes) ommunit"1!e+ ma%er1s(aes
enoura&e s'are+ aess to too!s) sma!! &rou( +isussion) o!!a#oration an+ (artii(ation.
T'e" are or+inari!" (ro8et1#ase+ $it' an em('asis u(on uriosit") inAuir") e,(erimentation
an+ (!a") #ut a!so enoura&e (eer1to1(eer !earnin&) !earnin& #" +oin& an+ ma%in& 1 not #"
!i%in&.
U!timate!") ma%ers(aes are un+er(inne+ #" a ma%e1s'are1!earn et'os) an+ a!t'ou&' t'ere
are t'ose $'o a+*oate -or t'em in (!ae o- (u#!i !i#raries) t'ere is onsi+era#!e so(e -or
t'eir a->!iation) o1!oation or) in+ee+) inte&ration $it' (u#!i !i#raries $'ere t'eir ro!e in
re!ation to !i-e!on& !earnin& an+ enter(rise su((ort ? inu#ation is onerne+.
So& -$!t $!s !)) o7 t$is +ot to 'o -it$ )i*"!"ies?
T'e so(e -or s"m#iosis #et$een 'a%s(aes) ma%ers(aes an+ !i#raries is onsi+era#!e)
an+ $e 'a*e i+enti>e+ t'ree -untionin& mo+e!s3
A@ A7()i!tion or (artners'i( $or%in& an ena#!e (u#!i !i#raries to ta( into esta#!is'e+
ommunities o- interest an+ (oo! resoures an+ 'a%er?ma%er e,(ertise. For e,am(!e) at t'e
/aitin& Room) Esse, Li#raries 'as a&ree+ to o--er users aess to t'e !i#rar" ata!o&ue on1
site) $'i!st reati*es 'a*e t'emse!*es a&ree+ to inor(orate (ertinent rea+in& !ists in
Ma%erBo,es. E!se$'ere) in 5ates'ea+) t'e !i#rar" ser*ie 'as or&anise+ E1Da"s in
o!!a#oration $it' Ma%ers(ae.
9@ Co-)oc!tion 'as t'e (otentia! to re+ue o*er'ea+s -or #ot' (arties :un!ess t'e !i#rar" o(ts
to mana&e t'e 'a%1ma%ers(ae itse!-<) as $e!! as inreasin& -oot-a!! -or ea'0 t'e 4t' F!oor
'as suess-u!!" +emonstrate+ as mu') as 'as Boston Pu#!i Li#rar") #ut t'is is a!so
somet'in& to $at' $'ere E,eter Fa#La# an+ Burna&e Li#rar" are onerne+ in -uture.
:@ Inte+"!tion is) in man" res(ets) t'e !esser %no$n Auantit". T'e term is use+ 'ere to re-er
to ati*ities at t'e /aitin& Room) as $e!! as in re!ation to our (rotot"(es) t'at a((roa'
'a%in& an+ ma%in& as 'a*in& t'e (otentia! to e*o!*e !i#raries in a more -un+amenta! sense
t'an eit'er a->!iation or o1!oation. Dra$in& u(on t'e suess o- !i#raries t'at -ai!itate se!-1
(u#!is'in& on t'e (art o- t'e ommunities t'e" ser*e) inte&rate+ !i#rar"1'a%1ma%ers(aes
are +esi&ne+ to in*ite ontri#utions o- %no$!e+&e an+ %no$1'o$ -rom !i#rar" users.
S(ei>a!!") t'is is $it' a *ie$ to +istin&uis'in& t'e !i#rar" o--er) in!u+in& t'e sto% 'e!+) in
one #ran' -rom anot'er) su' t'at t'e" mi&'t un+er(in t'e +e*e!o(ment o- 8oint *entures an+
!i#rar" enter(rises in t'e -uture in re!ation to a USP.
T'e Li#rar"1=a%1Ma%er S(ae Too!16it is +esi&ne+ to ena#!e or&anisations to +e*e!o( an+
mana&e an inte+"!te' !i#rar"1'a%1ma%ers(ae) #ut $i!! a!so #e o- interest an+ use to t'ose
intereste+ in a->!iation an+ strai&'t-or$ar+ o1!oation. 9n (artiu!ar) t'e =o$1To Resoures
are +esi&ne+ to 'e!( "ou +e*e!o( a t'ri*in& 'u# t'at aurate!" re@ets t'e nee+s an+ +esires
o- "our !oa! ommunit".
U4@0<:314@245 3/0 L14@:;190
1 &ettin& to %no$ t'e area t'at "ou o(erate in) its 'a%in& an+ ma%in&
KseneL
Int"o'uction
=a%?Ma%ers(aes are &ro$in& in num#er "ear1on1"ear. T'e tem(tation is to ta%e a Koo%ie1
utterL a((roa' to re(!iation) an+ #ui!+ -rom t'e to( +o$n $'ere +esi&n is onerne+ 4 t'e
*er" o((osite o- t'e a((roa' ta%en #" &rass1root &rou(s. 9nstea+) $e reommen+ "ou
enoura&e +i*ersit" so t'at !i#rar"1'a%1ma%ers(aes e!e#rate a ommunit"2s !oa! +esi&n
an+ manu-aturin& 'erita&e) 'arness t'eir uniAue i+entit") an+ #etter ser*e in+i*i+ua! nee+s
an+ interests 4 $'at is sometimes re-erre+ to as #ui!+in& u(on t'e fne grain.
Un+erstan+in& "our !an+sa(e $i!! a!!o$ "ou to +e*e!o( a s(ae -it$ rat'er t'an -or "our
ommunit") an+ a--or+ "our !i#rar"1'a%1ma%ers(ae &reater resi!iene as $e!! as 'e!( "ou to
+e*e!o( an e,ten+e+ net$or% o- su((ort 4 t'is) in turn) $i!! re+ue t'e #ur+en (!ae+ u(on
entra! resoures o*er time. Peo(!e $i!! res(et) use an+ 'e!( maintain -ai!ities an+
eAui(ment i- "ou nurture a &enuine sense o- o$ners'i( amon&st t'em $'en tr"in& to
esta#!is' a (eer1to1(eer or &i*e1&et st"!e (!at-orm -or %no$!e+&e e,'an&e.
Ke# Issues to Consi'e"
 /'at is t'e !oa! area !i%eP
 /'at t"(e o- 'a%in&?ma%in& ati*ities are most a((ro(riate ? o- most interest to "our
!oa! ommunit"P
 Are t'ere or&aniGations a!rea+" o(eratin& $it'in "our area t'at t'e !i#rar"1'a%1ma%er
s(ae ou!+ #ui!+ u(onP
Our 'erita&e is a!! aroun+ us in #ui!+in&s) institutions an+ most im(ortant!" our ommunities)
an+ s'ou!+ #e use+ to &ui+e an+ ins(ire t'e +e*e!o(ment o- "our !i#rar"1'a%1ma%er s(ae to
ensure it retains a !oa! et'os) i+entit" an+ *ita!it".
Met$o'
T'e (roess out!ine+ #e!o$ $i!! 'e!( "ou to +ei+e $'at t"(es o- e*ents "our !oa! ommunit"
is intereste+ in +e*e!o(in& $it' "ou an+) ruia!!") $i!! 'e!( "ou >n+ t'e (eo(!e $'o are a#!e
an+ $i!!in& to &et in*o!*e+.
A, Set u4 ! F!ce*oo6 G"ou4
Start #" settin& u( a +e+iate+ Fae#oo% 5rou(. Fae#oo% &rou(s !et "ou s'are t'in&s $it'
(eo(!e t'at are a#out a (artiu!ar to(i. You an ontro! $'o 8oins t'e &rou( an+ a!so reate
an on!ine +iretor" o- !oa! ma%ers usin& t'is met'o+. 9nstrutions a#out 'o$ to set u( a
Fae#oo% 5rou( are a*ai!a#!e 'ere. 9n t'e KA#outL setion o- "our Fae#oo% 5rou() "ou
s'ou!+ aim to #e !ear a#out t'e (ur(ose o- t'e &rou( an+ t'e t"(e o- (eo(!e "ou $ant to 8oin.
For e,am(!e) K,hether you3re an artist, grahic designer, oet, tailor, milliner, musician, flm"
maker, cook, thesian or any other creative living in or around -olchester, this age is !or
you4 This Facebook age, is a bulletin board !or 5akers, !or you to ost links to the things
you3re involved in, things you3ve seen that you like, or events that you are lanning to go to...6
9, Su"ve# You" Loc!) Counit#
P!an "our sur*e". T'in% are-u!!" a#out t'e in-ormation "ou $i!! #e o!!etin& an+ "our reasons
-or a((roa'in& t'e ommunit" #e-ore tai!orin& "our messa&e to suit "our (ur(ose. Tr" to >n+
a -ormat t'at suits most (eo(!e0 on!ine too!s t'at "ou mi&'t $ant to use in!u+e3 Sur*e"
Mon%e" an+ 6$i% Sur*e"s. You s'ou!+ a((roa' a num#er o- or&anisations to 'e!( (romote
"our sur*e" 4 !oa! #usinesses) o!!e&es an+ (!aes $'ere (eo(!e on&re&ate. You ou!+ a!so
-orm a team o- *o!unteers to sur*e" (assers1#".
To(is "ou mi&'t $ant to o*er ou!+ in!u+e3
- A3-6) Y-6
- C-+)%") D!)%#&/ H#+". /-"#%& .!0#%9
- A1!%/ -? I+)!1!/) D ?-1 !>%.&!( %1)/( "1%?)/( .%5#+,( 0#,#)%&( )!"*+-&-,'.
- C611!+) C1!%)#@! A")#@#)#!/ 2 E+0!%@-61/
- L-"%& G1-6 M!.3!1/*# 2 AK&#%)#-+/
- K+-7&!0,!( K+-74H-7( S5#&&/ D #+?-1.%&( ?-1.%&( "611!+)( %/#1%)#-+%&
- I+)!1!/) #+ I+@-&@!.!+) D /%"! %+0 %")#@#)' 0!@!&-.!+)( %+#.%)#-+( "61%)#-+(
&!%1+#+,( /*%1#+,( /!&?463&#/*#+,( C-#+) @!+)61#+,( !1?-1.#+,( !)".
- A@%#&%3#&#)'
- A""!// R!E6#1!.!+)/
- Y-61 I0!%/8 T*#+5 B#,M
:, 1es6to4 Rese!"c$
Des%to( resear' an ontri#ute &reat!" to t'e (roess o- settin& u( a !i#rar"1'a%1
ma%ers(ae. 9t ena#!es "ou to #ui!+ a (iture o- t'e manu-aturin& 'erita&e o- "our !oa!
ommunit") in re!ation to $'i' "ou mi&'t $ant to +e*e!o( "our USP) as $e!! as to start to
i+enti-" e,istin& &rou(s an+ or&anisations t'at ma" #eome (artners.
Some i+eas -or areas to resear' in!u+e3
 Resear'in& t'e 'istor" o- manu-aturin&) a&riu!ture an+ ra-ts) et. in "our area0
 Co!!etin& uttin&s -rom !oa! ne$s(a(ers or +etai!s o- t'e 'istor" o- "our *i!!a&e) to$n
or it" :tr" to$n an+ ount" ar'i*es an+ !oa! !i#raries<0
 Co!!etin& o!+ ('oto&ra('s $'i' s'o$ 'o$ t'e !an+sa(e or area !oo%e+ in t'e (ast0
 Un+erta%in& a &enera! or t'eme+ ora! 'istor" (ro8et) #" $ritin& or reor+in&
reminisenes o- !oa! (eo(!e on ta(e.
Contatin& !oa! 'istor" &rou(s an+ soieties an a!so #e *er" 'e!(-u!. O-ten) t'e" 'a*e t'e
in-ormation "ou nee+ a!rea+" or an) at !east) si&n1(ost "ou to interestin& (eo(!e? resoures
t'at an sa*e onsi+era#!e time an+ e--ort.
 A +iretor" o- re&istere+ !oa! 'istor" &rou(s an #e -oun+ 'ere0
 HistoryPin is a =erita&e Lotter" Fun+e+ (ro8et t'at ma" ontain 'e!(-u! !in%s to !oa!
ne$s an+ &rou(s. 9t an #e -oun+ 'ere
T'ere are a num#er o- *oie reor+in& a((s t'at "ou ou!+ use i- "ou 'a*e a smart('one or
simi!ar +e*ie. A!! o- t'ese *oie1reor+in& a((s are sim(!e to use. A!ternati*e!") i- "ou !i%e)
"ou an use a Dita('one. A a!! out -or in-ormation a#out t'e 'istor" o- manu-aturin& mi&'t
a!so #e a &oo+ >rst (ost on t'e ne$ Fae#oo% 5rou(.
>, Counit# En+!+eent Events !n' O4en 1!#s
Run -ree O(en Da"s an+ as% "our !oa! ommunit" $'at t'e" ima&ine t'e s(ae ou!+ #e
use+ -or. 9t is im(ortant to !ari-" o!!eti*e aims an+ o#8eti*es :$'at "ou a!! 'o(e to a'ie*e<
-rom t'e outset) so t'at "ou 'a*e a s'are+ *ision. 9t is not neessar" -or a!! o- "our ommunit"
en&a&ement e*ents to 'a((en on1site to #e&in $it'. Ta%e some ('oto&ra('s an+ reate a
mini1(resentation a#out t'e s(ae?*ision on a !a(to() t'en &o into t'e s(aes $'ere "our
tar&et au+iene:s< a!rea+" &at'er) su' as uni*ersit" an+ o!!e&e #ars) !oa! !u#s an+
assoiations an+ %no$n ent'usiasts. 9t is im(ortant to time "our e*ents to suit "our au+iene.
He)47u) Hints
 R!.!.3!1 4 '-6 7#&& +!!0 )- 3! 1-%")#@! #+ #0!+)#?'#+, &-"%& .%5!1/ %+0 *%"5!1/ 4
"1!%)! % %!1 ?-1. )*%) !-&! "%+ %00 )*!./!&@!/ )- 061#+, )*! !@!+)I
 B! "&!%1 ?1-. )*! -6)/!) %3-6) %+' V-&6+)!!1 O-1)6+#)#!/ )*%) .%' 3! %@%#&%3&! 4 )-
*!& '-6 &%6+"* '-61 /%"!( "1!%)! /-.! 0!$+!0 1-&!/ )- 7*#"* !-&! "%+
#..!0#%)!&' /#,+ 6. F-1 !>%.&!( 3&-,,!1/( T7#))!1 6/!1/( F%"!3--5!1/( *#/)-1'
!+)*6/#%/)/( %1)+!1/*# 1!"16#)!1/( 7-15/*- &!%0!1/( 7-15/*- %//#/)%+)/(
N&!%G!)!!1/N %+0 %+ E@!+)/ M%+%,!1I %+0
 T- #+"1!%/! %7%1!+!// -? '-61 1-C!")( %/5 !-&! N*-7N 7*!+ '-6 /61@!' )*!..
M!i)in+ Lists
You s'ou!+ reate a +e+iate+ mai!in& !ist an+ ensure t'at "ou7re a#!e to ontat t'e (eo(!e
t'at atten+ "our e*ents $'o seem most en&a&e+. Create a (a(er mai!in& !ist -or t'e e*ent
t'at (eo(!e an si&n $'en (ro*i+in& "ou $it' t'eir ontat +etai!s. On!ine Mai!in& List
Mana&ers su' as Mai!'im() $'i' an reate mass emai!s s'ots) are a!so *er" use-u!. But)
remem#er to #e *er" are-u! 'o$ "ou use) store an+ s'are (eo(!e7s +etai!s) to ensure "ou
om(!" $it' t'e Data Protetion At :DPA<.
M!44in+ !n' C!te+o"isin+ H!c6e"s !n' M!6e"s
4 #ui!+in& a +iretor" o- !oa! 'a%ers an+ ma%ers
Int"o'uction
A %e" ste( in esta#!is'in& an" !i#rar"1'a%1ma%ers(ae is to #ui!+ a +iretor" o- !oa! 'a%ers
an+ ma%ers a!rea+" o(eratin& in t'e area onerne+) $'ere reAuire+) ate&orisin& t'ese
aor+in& to s%i!!1set an+) (ossi#!") a*ai!a#i!it" an+ $i!!in&ness to &et in*o!*e+.
9n +e*e!o(in& su' a +iretor") "ou $i!!3
1. =a*e an eas" to aess !ist o- (eo(!e $'o mi&'t 'a*e s%i!!s to s'are?!ea+ $or%s'o(s0
2. Un+erstan+ $'at sa!e an+ so(e o- reati*e ati*it" is a!rea+" un+er$a" in "our
area $'i' ou!+) in turn) 'e!( "ou to i+enti-" an+ +e*e!o( a ni'e o--er0
3. Bene>t -rom an e*i+ene #ase to 'e!( 8usti-" an" +eisions "ou mi&'t ta%e a#out "our
tar&et au+iene) t'e s(ae "ou +e*e!o() an" eAui(ment "ou mi&'t onsi+er aAuirin&0
4. =a*e a rea+"1ma+e !ist o- (otentia! mem#ers -or t'e -uture0 an+
:. Peo(!e $'o an entrust t'eir %no$!e+&e an+ +e*e!o( Ma%erBo,es an+ 6its.
A!t'ou&' !ear!" a matter o- !oa! nee+s an+ (re-erenes) su' a +iretor" $ou!+ usua!!"
in!u+e3
- Names W Contat Detai!s 4 in. $or%s(ae !oation
- /e#sites ? Soia! Me+ia C'anne!s
- S%i!!1set:s<
an+?or ans$ers to t'ose Auestions "ou (ose+ in on+utin& "our initia! sur*e".
Ke# Duestions to Consi'e"
- /'at &rou(:s<) i- an") are "ou (artiu!ar!" %een to tar&etP /'"P 9s t'ere an i+enti>e+
nee+ or +esire amon&st a (artiu!ar &rou( to -ai!itate?(artii(ate in 'a%in& an+
ma%in& ati*itiesP Are "ou in reei(t) or !ia#!e to reei*e -un+in& to su((ort "our
ati*ities #" *irtue o- "our tar&et au+iene:s<P 9- not) to $'at e,tent are "ou a#!e to
+e*e!o( 'a%in& an+ ma%in& ati*ities on a soia! enter(rise -ootin& #" *irtue o- "our
tar&et au+iene:s<P
- 9s "our 'oie o- tar&et au+iene:s< !ia#!e to im(at t'e manner an+ e,tent to $'i'
t'e" are a#!e?$i!!in& to &et in*o!*e+ in a!! as(ets o- "our !i#rar"1'a%1ma%ers(ae2s
+e*e!o(ment an+ o(eration in t'e -utureP
- =o$ mi&'t ot'er !oa! sta%e'o!+ers 'e!( "ou to en&a&e "our tar&et au+iene:s<P
- Are t'ere (ro(ortionate!" more (eo(!e amon&st "our tar&et au+iene $'o are a#!e
an+ $i!!in& to en&a&e in 'a%in& OR ma%in& ati*itiesP =o$ +oes t'at #rea%+o$nP
Ho--To
AAuirin& t'e +ata nee+e+ to (o(u!ate su' a +iretor" an #e 'a!!en&in&) #eause man"
reati*es are se!-1em(!o"e+ an+?or $or% -rom 'ome an+?or (ursue t'eir interests (art1time or
in t'eir s(are time0 -or an in+iation o- t'e -ormer) $ar+ !e*e! +ata -rom t'e ensus an #e
instruti*e in t'is re&ar+.
Nonet'e!ess) (ertinent soures o- in-ormation) su#8et to "our -ous) ou!+ in!u+e3
19 An initia! sur*e" "ou un+erta%e
29 Loa! 'o##") ati*it" an+ *o!untar" &rou(s
39 Loa! Listin&s 4 Ye!!.om
49 S'oo!s an+ Co!!e&es
:9 Loa! Aut'orities
;9 Com(anies =ouse
Consi+eration ou!+ a!so #e &i*en to usin&3
- Press?Me+ia Arti!es) A((ea!s an+ A+*ertisements
- Posters an+ Lea@ets
- /e# an+ Soia! Me+ia C'anne!s
- Business Car+ Dro( Bo,
/se7u) Lin6s
9n a++ition) $'" not !oo% u( "our nearest 'a% ? ma%er s(ae an+ ma%e >rst ontat 4
 Ma((in& t'e U6 Di&ita! Ma%er Sene :NESTA<
 =a%ers(ae /i%i :internationa!<
 T'e Ma%er Ma(
 Ma%e T'in&s Do Stu--
 T'e U6 =a%s(ae Foun+ation
P)!nnin+ #ou" Li*"!"#-H!c6-M!6e" S4!ce
4 or&anisin& t'e s(ae "ou 'a*e a*ai!a#!e to #est e--et
Int"o'uction
Be-ore "ou #e&in settin& u( a !i#rar"1'a%1ma%ers(ae) "ou $i!! nee+ to +ei+e $'ere to
'ouse it in "our #ui!+in&. 9t is $ort' (!annin& t'is are-u!!" to ensure t'at "ou are a#!e to
(ro*i+e t'e ri&'t t"(e o- s(ae) one $'i' enoura&es (eo(!e to ome in an+ &et in*o!*e+)
#u" t'e ri&'t t"(e o- eAui(ment) %ee( osts to a minimum an+ run an e->ient soia!
enter(rise. A++itiona! onsi+erations) su#8et to "our o(eratin& mo+e!) are !ia#!e to in!u+e3
re!e*ant (o!i" an+ re&u!ator" -rame$or%s0 !e&a! an+ >nania! issues0 senior mana&ement or
Trustee su((ort an+ a((ro*a!.
Contents
T'e Li#rar"1=a%1Ma%er S(ae Too!16it is +esi&ne+ to ena#!e or&anisations to +e*e!o( an+
mana&e an inte&rate+ !i#rar"1'a%1ma%er s(ae. T'is -at1s'eet $i!! 'e!( "ou or&anise t'e
s(ae "ou 'a*e to #est e--et) an+ #eause t'is is inten+e+ as a (ratia! &ui+e) t'ere are %e"
Auestions -or "ou to onsi+er. NB3 i- "ou are a ommunit"1!e+ (ro8et startin& out $it'out a
#ui!+in&) "ou an aess a+*ie an+ su((ort -rom t'e M" Communit" Ri&'ts Su((ort Ser*ie
nationa!!") or ta!% in t'e >rst instane to "our Couni! -or Eo!untar" Ser*ies.
Ke# Duestions to Consi'e"
 /'at is "our #ui!+in& ? s(ae !i%eP
 /'at s(ae $ou!+ #e most a((ro(riate -or 'a%in& an+?or ma%in& ati*itiesP
 /'at o((ortunities an+ resoures ou!+ t'e or&anisation o--er to (eo(!e $'o mi&'t #e
intereste+ in usin& t'e s(aeP
T#4es o7 S4!ces
9+ea!!") a !i#rar"1'a%1ma%ers(ae s'ou!+ o--er t'e !oa! ommunit" a (!ae or (!aes -or
ma%in& an+ 'a%in&) -or in-orma! e+uationa! e*ents an+ -or %no$!e+&e e,'an&e. T'e siGe
an+ a*ai!a#i!it" o- t'e s(ae $i!! +itate 'o$ #i& an+ mess" "our ati*it" an &et 4 as $i!! an"
onstraints im(ose+ #" "our Estates De(artment or !an+!or+ 4 an+) t'is is usua!!" +itate+ #"
$'et'er it2s neessar" to !ear u( an+ (a% a$a" a-ter use $'en 'oste+ in a mu!ti-untion
rat'er t'an +e+iate+ s(ae.
9t is not a!$a"s (ossi#!e to o--er se(arate s(aes -or ea' o- t'ese ati*ities. So) i- t'e
#ui!+in& itse!- restrits $'at is (ossi#!e) c$oose t$e *est (t 1 a s(ae t'at o--ers as mu'
@e,i#i!it" as (ossi#!e to aommo+ate t'e 'a%in& an+ ma%in& e*ents t'at are o- interest to
"our ommunit") in+i*i+ua! ma%in& an+ t'e sa!e o- materia!s) %its an+ (ro+uts.
A Neut"!) A"e!
Beause +i--erent (eo(!e e,(eriene s(ae +i--erent!") onsi+er a!!oatin& a neutra!!"
+eorate+ area -or t'e !i#rar"1'a%1ma%ers(ae. Pu#!i s(aes matter3 t'ose t'at are eas" to
use an+ aessi#!e -or a!! enoura&e !oa! ommunit" mem#ers to use t'em in +i--erent $a"s
an+ -or +i--erent t"(es o- ati*it". A neutra! s(ae a!so a!!o$s -or @e,i#i!it" as t'e s(ae
e*o!*es.
Wo"6s$o4 S4!ce
Ma%e t'e most o- $'at t'e #ui!+in& o--ers. T'e $or%s'o( s(ae an+ too!s it ontains $i!! *ar"
in res(onse to t'e +i--erin& interests an+ nee+s o- users) t'e resoures a*ai!a#!e an+ t'e
reAuirements o- 'ea!t' an+ sa-et" :an+ (u#!i sa-et"<.
=ere is an e,am(!e3 Nottin&'am =a% ? Ma%ers(ae
Ho- uc$ s4!ce s$ou)' I !))oc!te 7o" t$e Li*"!"#-H!c6-M!6e" S4!ce?
T'is is entire!" +e(en+ant on t'e t"(e o- #ui!+in& t'at "ou 'a*e. At t'e /aitin& Room) t'ere
are a series o- se(arate s(aes in t'e #ui!+in&3 a main in-orma! e*ent an+ e+uation s(ae)
$or%s'o( s(ae an+ sma!! u#i!e1st"!e se!!in& s(aes. As a minimum) t'ou&') $e
reommen+ "ou i+enti-" enou&' s(ae to #e a#!e to 'a% ? ma%e sma!! o#8ets an+
aommo+ate a s'e!*in& unit -or %no$!e+&e e,'an&e.
W$!t 6in' o7 too)s s$ou)' -e *u#?
T'e too!s "ou o(t to (ur'ase $i!! +e(en+ u(on t'e interests o- "our !oa! ommunit". 9n some
instanes) "ou mi&'t >n+ t'at "ou a!rea+" 'a*e t'e too!s nee+e+ to set u( "our (ro8et. You
mi&'t +ei+e to (ur'ase ot'ers an+ ou!+ as% t'e !oa! ommunit" to 'e!( -un+raise -or t'em
:e.&. *ia a ro$+1-un+in& or *o!untar" +onation s'eme<.
W$!t !"e t$e insu"!nce i4)ic!tions o7 settin+ u4 ! )i*"!"#-$!c6-!6e" s4!ce?
You $i!! nee+ om(re'ensi*e (u#!i !ia#i!it" insurane in or+er to esta#!is' a !i#rar"1'a%1
ma%ers(ae an+ (ro*i+e "our or&anisation $it' o*er -or e*ents an+ ma%in& ati*ities $it'
t'e &enera! (u#!i. You s$ou)' s4e!6 to #ou" insu"e"s once #ou !"e c)e!" !*out t$e t#4e
o7 !ctivities #ou -i)) *e 4"ootin+@
You $i!! a!so nee+3
 A Ris% Assessment0
 A Fire Assessment0
 A =ea!t' an+ Sa-et" Po!i"0
 Parenta! Permission Forms) a /or%in& $it' C'i!+ren Po!i" an+ CRB 'e%s as
a((ro(riate0 an+
 9n+ution (roesses?-orms -or mem#ers $'o $ant to use t'e s(ae unsu(er*ise+.
P"o+"!in+ #ou" ("st Event
4 (ro&rammin&) s'e+u!in& an+ (romotion
Int"o'uction
No$ t'at "ou 'a*e !earne+ a#out t'e u!tura!?manu-aturin& 'erita&e o- "our !oa! ommunit")
an+ "ou2*e i+enti>e+ some (eo(!e $'o mi&'t #e $i!!in& to 'e!() as $e!! as (eo(!e $'om "ou2+
i+ea!!" !i%e to ater -or) "ou an start to (ro&ramme "our >rst Events.
A@ Set ! "e+u)!" '!te !n' tie
Settin& a re&u!ar +a":s< an+ times -or "our e*ents in a+*ane $i!! 'e!( "ou to +e*ise a
s'e+u!e an+ $i!! ena#!e (eo(!e to (!an t'eir (artii(ation (ro(er!". Hint3 Ca!! "our re&u!ar
e*ent 7Ma%er Mon+a"7) 7Ma%er Tues+a"7 or 7Ma%er /e+nes+a"7 et. a-ter t'e re&u!ar +a":s< o-
t'e $ee%. 9- t'e +a" is in t'e tit!e) it $i!! #e easier -or (eo(!e to remem#er. You an a++ t'e
t'eme?ma%er7s name to t'e tit!e !ater i- "ou $is'.
9@ C"e!te !n on)ine !'v!nce 4u*)icit# 7"!e-o"6
To stimu!ate interest an+ (artii(ation) (u#!is' +etai!s o- e*ents on!ine as $e!! as in (rominent
('"sia! !oations as mu' in a+*ane as "ou (ossi#!" an 1 e.&. on "our ne$ F!ce*oo6
(a&e or on Event*"ite :to reate one &o to 'tt(3??$$$.e*ent#rite.om?<.
To #e&in $it') "our (osts an #e 8ust &eneri te,t) in!u+in& an o*er*ie$ o- t'e et'os) (ur(ose
an+ s'a(e o- t'e e*ent. You an &o #a% an+ e+it ea' e*ent $'en "ou 'a*e more +etai!e+
in-ormation a#out it) in terms o- its !ea+er) *enue) timin&s an+ eAui(ment nee+e+ et. Hint:
See an e,am(!e 'ere -rom T'e /aitin& Room
:@ Fin' #ou" !6e"s0te!c$e"s
Be&in #" a((roa'in& ma%ers an+ 'a%ers -rom "our resear' an+ ommunit" en&a&ement
e*ents) an+ #oo% t'ose $'o are a#!e an+ $i!!in& to run e*ents in e,'an&e -or t'e o((ortunit"
to (romote t'emse!*es an+ t'eir area o- interest. Tr" to (ro&ramme at !east D1M mont's in
a+*ane) su#8et to t'e inten+e+ -reAuen" o- "our e*ents. Ma%ers s'ou!+ #e &i*en t'e o(tion
o- +oin& eit'er an 7nteractive &esson or a +how 8 Tell e*ent. A +how 8 Tell e*ent is 8ust a
(resentation) $'ereas an 7nteractive &esson $i!! #e a $or%s'o( $'ere (eo(!e 7&et t'eir 'an+s
+irt"7 #" ma%in& somet'in&. One "ou 'a*e a((ointe+ "our tea'ers) "ou an e+it "our on!ine
(u#!iit" an+ +istri#ute an" (rinte+ (osters et. -or in+i*i+ua! or mu!ti(!e e*ents) i- reAuire+.
Hint: Consi+er ma%in& ea' tea'er a o1'ost o- t'e Fae#oo% e*ent onerne+ so t'at t'e"
an 'e!( e+it an+ (u#!iise it as $e!!.
>@ He)4 #ou" te!c$e"s to 4)!n +oo' )essons
As% ea' tea'er to (!an t'eir $or%s'o(s at !east one mont' in a+*ane. For interati*e
$or%s'o(s) reate a !esson (!an or $or%s'o( struture -or "our ma%ers to -o!!o$. You $i!! >n+
t'at t'is (uts t'em at ease) im(ro*es t'e Aua!it" o- +e!i*er") an+ an (re*ent a*oi+a#!e
(ro#!ems $'ere mem#ers o- "our ommunit" 'a*e !itt!e or no (rior e,(eriene o- (resentin&
in (u#!i to an au+iene.
5enera!!") a ma%er?tea'er7s interati*e $or%s'o( (!an s'ou!+ a!$a"s in!u+e t'e -o!!o$in&
ste(s?items3
 A !ist o- eAui(ment an+ materia!s) in!u+in& an" neessar" (ersona! (roteti*e
!ot'in& an+ eAui(ment :an+ state $'o (ro*i+es it<0
 A !ist o- an" 'an+1outs reAuire+0
 An intro+ution to $'at 'e?s'e ma%es0
 An intro+ution to 'is?'er $or%0
 An o*er*ie$ o- $'at t'e &rou( $i!! #e +oin& !n' !c$ievin+ in t'e $or%s'o(0
 An e,am(!e o- t'e en+ (ro+ut0
 P'ases an+ %e" ste(s 1 i+enti-" %e" (oints to $a!% roun+ t'e room) sto( an+ ta!% to
(eo(!e an+ ta%e Auestions0
 A s'e+u!e o- #rea%s i- t'e $or%s'o( session $i!! #e more t'an 2 'ours !on&0
 A +esri(tion o- 'o$ t'e $or%s'o( $i!! #e on!u+e+0 an+
 9n-ormation a#out 'o$ (artii(ants an sta" in tou') !earn more or aess
a+*ie?su((ort a-ter$ar+s.
E@ Fo))o--u4 4u*)icit#
A-ter t'e e*ent is o*er) (u#!iise 'o$ it $ent as $i+e!" as (ossi#!e. S'are (itures on "our
$e#site) #!o& or F!ce*oo6 (a&e an+ $rite a #!o& (ost. 9- a((ro(riate) ontat sta%e'o!+ers
an+ t'e me+ia. Remem#er to &et t'e onsent o- t'ose $'ose (itures "ou (!an to use.
Hint: 9- a $or%s'o( series is (artiu!ar!" suess-u!) "ou mi&'t a!so $ant to to in*ite !oa!
me+ia to (ro*i+e o*era&e.
Bui)'in+ Loc!) P!"tne"s$i4s -it$ +"ou4s& s4onso"s !n' "et!i)e"s
4 'o$ to uti!ise e,istin& &rou(s) !oa! retai!ers an+ (otentia! s(onsors to
su((ort "our e*ents
Int"o'uction
Ensurin& t'at "our !i#rar"1'a%1ma%ers(ae @ouris'es an+ is sustaina#!e is an essentia!
o#8eti*e an+ s'ou!+ #e onsi+ere+ entra! to "our (!annin& e--orts. One +imension o- t'is
in*o!*es +e*e!o(in& (ro+uti*e an+ en+urin& re!ations'i(s $it' re!e*ant interest &rou(s) !oa!
retai!ers) %e" (u#!i setor sta%e'o!+ers an+ (otentia! s(onsors.
T'e (reise nature an+ om#ination $i!! +e(en+ on t'e nee+s o- (ros(eti*e users an+ t'e
nature o- "our !oa! ommunit". T'is -at1s'eet $i!! 'e!( "ou #ui!+ !oa! (artners'i(s $it'
&rou(s) s(onsors an+ retai!ers to su((ort "our e*ents) an+ #eause t'is is inten+e+ as a
(ratia! &ui+e) t'ere are %e" Auestions -or "ou to onsi+er.
Ke# Fuestions to consi'e",
 =a*e "ou i+enti>e+ (otentia! (artners $'o s'are "our aims an+ o#8eti*es an+?or
mi&'t #e in a (osition to 'e!( "ou a'ie*e t'emP
 =a*e "ou 'one+ "our (it' or (re(are+ sto% te,t to rea+i!" +esri#e "our ne$
*enture -or (eo(!e $'o ma" not 'a*e ome aross 'a%in& or ma%in& #e-oreP
 =a*e "ou &i*en +ue onsi+eration to t'e (otentia! -or mutua! #ene>t in a((roa'in&
(ros(eti*e (artnersP
 Are t'ere an" &a(s -rom t'e (oint o- *ie$ o-) -or e,am(!e) t'e (romotiona!) reati*e
in+ustries) eAui(ment) materia!s an+?or >nania! su((ort "ou are !ia#!e to nee+P =o$
+o "ou (ro(ose to a++ress t'emP
Ho-?
T'is o*er*ie$ $i!! 'e!( "ou to -or&e (artners'i(s $it' e,istin& &rou(s) #usinesses an+
sta%e'o!+ers in "our area t'at ma" #e intereste+ in o!!a#oratin& $it' "ou in a num#er o-
+i--erent $a"s.
9n (artiu!ar) i- t'ere is an e,istin& 'a%?ma%ers(ae (ro,imate to "our !i#rar") "ou s'ou!+
#e&in #" rea'in& out to t'e or&anisers to assess t'e (otentia! -or a->!iation an+?or interest in
(ursuin& a more -orma! o!!a#oration) $'i' ma" or ma" not !ea+ to +isussions onernin&
o1!oation. 9- "ou2re unsure $'et'er su' a &rou( e,ists in "our !oa!e) "ou mi&'t use-u!!"
onsu!t one o- t'e -o!!o$in& soures o- in-ormation3
 Ma((in& t'e U6 Di&ita! Ma%er Sene :NESTA<
 =a%ers(ae /i%i :internationa!<
 T'e Ma%er Ma(
 Ma%e T'in&s Do Stu--
 T'e U6 =a%s(ae Foun+ation
9t $i!! #e (artiu!ar!" im(ortant to #ui!+ re!ations'i(s $it' t'e (ri*ate setor in "our !oa!e) i-
"ou (!an to &enerate inome -or?-rom "our !i#rar"1'a%1ma%ers(ae. You mi&'t onsi+er
as%in& t'em to3
 P"oote 4 (artners'i(s $it' !oa! #usinesses inenti*ises t'em to 'e!( (romote $'at
"ou are +oin&0
 1on!te 4 i- "ou 'a*e a $or%s'o( s(ae t'at reAuires ertain materia!s) a !oa!
su((!ier ma" #e $i!!in& to $or% !ose!" $it' "ou an+ +onate or) e!se) o--er a +isount
on some o- t'ose &oo+s0 an+
 P!"tne" 4 tr" to >n+ some !oa! retai!ers $i!!in& to su((!" some o- t'e too!s?materia!s
in t'e Ma%er6its "ou mo*e to +e*e!o( $it' "our users. For e,am(!e) a !oa! ra-t s'o(
ma" #e a#!e to su((!" s$at'es o- -a#ri or $oo! -or #o,es re!ate+ to t'ose t"(es o-
ati*ities. 9n t'is $a") "our ati*ities $i!! a!so ontri#ute to t'e !oa! eonom" -rom t'e
outset) an+ t'is an a!so 'e!( to a!!a" an" onerns !oa! #usinesses mi&'t 'a*e
re&ar+in& +iret om(etition -or ustomers?users.
You s'ou!+ a!so un+erta%e a (u#!i setor sta%e'o!+er ma((in& e,erise) one "ou 'a*e
om(!ete+ "our initia! sur*e") +es%to( resear' an+ #e&un +e*e!o(in& "our +iretor" o- !oa!
reati*e. T'is $i!! ena#!e "ou to tar&et "our a((roa' to$ar+s (otentia!!" intereste+ (arties)
a!rea+" 'a*in& +etermine+ "our USP in out!ine) a!t'ou&' t'is is !ia#!e to +e*e!o( o*er time as
"our users ome an+ &o) an+ "ou i+enti-" ore &rou(s an+ !usters o- interest amon&st
re&u!ars. For e,am(!e) "ou mi&'t +etermine+ t'at "ou s'ou!+ orient "our !i#rar"1'a%1
ma%ers(ae to$ar+s "oun& (eo(!e) in $'i' ase it $ou!+ ma%e sense to i+enti-" (rominent
"out' !ea+ers) re!e*ant 'arities an+ "out' ser*ie ommissioners?(ro*i+ers at an ear!" sta&e.
Be C)e!"G
/'et'er "ou are o--erin& a sa!e s(ae or t'e o((ortunit" to ontri#ute to$ar+s a KMa%er6itL
:e.&. K'o$ to ma%e &!o*esL ma" reAuire $oo! an+ %nittin& nee+!es -rom a !oa! retai!er<) it is
im(ortant to #e !ear -rom t'e outset. So) "ou s'ou!+ s(en+ time 'onin& "our messa&e ? (it'
4 in (artiu!ar) $'ere "ou are a((roa'in& (eo(!e $'o are un-ami!iar $it' 'a%in&?ma%in&.
S4"e!' t$e Wo"'G
T'e suess o- "our !i#rar"1'a%1ma%ers(ae 'in&es u(on USA5E 4 so) "ou s'ou!+ (!an to
+e*ote onsi+era#!e time an+ ener&" to (romotiona! e--orts) *ia a ran&e o- a((ro(riate
'anne!s. Se!-1a+*oa" is essentia!.
Gene"!tin+ !n Incoe 7"o #ou" Li*"!"#-H!c6-M!6e"s4!ce
4 #usiness mo+e!s) mem#ers'i( #o+ies) 8oint *entures an+ 'a%1ma%er
%its
Int"o'uction
Un!ess -u!!" -un+e+ #" &rant) su#si+" or t'rou&' s(onsors'i() "our !i#rar"1'a%1ma%ers(ae
$i!! nee+ to &enerate su->ient re*enue to -u!!" o*er t'e osts im(!ie+) re-res' an+ en'ane
"our o--er o*er time) an+ ensure t'at t'e s(ae remains sustaina#!e. T'e osts assoiate+
$it' "our (ro8et $i!! *ar" aor+in& to "our am#ition) aims an+ o#8eti*es) (ro(ose+
a((roa') s(ae) eAui(ment) user num#ers) materia! +e(!o"ment an+ t'e !e*e! o- *o!unteer
in*o!*ement "ou suee+ in seurin&. But) "ou $i!! a!most ertain!" nee+ to onsi+er inome
&eneration inte&ra! to "our (!ans.
9nome &eneration $it'in a (u#!i !i#rar" onte,t is (ermitte+ or onstraine+ aor+in& to a
num#er o- +i--erent -ators. For -urt'er in-ormation a#out 9nome 5eneration in Pu#!i
Li#raries) see3 9NSERT L9N6 TO FORT=COM9N5 REPORT.
Ke# Duestions
- /'at is "our (ro8et2s >nania! (osition at start1u(P
- =a*e "ou +e*e!o(e+ a #usiness (!anP Does it ontain rea!isti #u+&et (ro8etions
#ase+ u(on soun+ ostin&sP
- Do "ou 'a*e an" e,istin& or on>rme+ soures o- re*enue t'at ou!+ ena#!e start1u(P
- =o$ +o "ou inten+ to seure t'e (ro8et2s s'ort1term *ia#i!it" an+ !on&1term
sustaina#i!it"P =a*e "ou -atore+ sta-- time an+?or *o!unteer in(ut into "our (!annin&P
- /'at soures o- a++itiona! re*enue 'a*e "ou i+enti>e+P
- 9- "ou o(erate -rom a (u#!i #ui!+in& or inte&ra! to a (u#!i setor o(erate+ !i#rar"
ser*ie) is inome &eneration (ermissi#!e) $e!ome an+ rea+i!" aommo+ate+ in
terms o- e,istin& !e&a! an+ >nania! arran&ementsP
- =a*e "ou un+erta%en mar%et resear' to assess "our tar&et au+iene:s<
a#i!it"?$i!!in&ness to en&a&e $it' an" (ai+ e!ements o- "our ser*ieP
Ho-?
Esta#!is'in& a !i#rar"1'a%1ma%ers(ae an #e un+er(inne+ #" inome &eneration -or
!i#raries t'rou&' one or more o- t'e -o!!o$in&3
 Me*e"s$i43 "ou mi&'t se!! mem#ers'i( aess to an" mana&e+ $or%s(ae "ou
o--er or) a!ternati*e!") esta#!is' a (remium !u# -or (ea% users o- eAui(ment in "our
s(ae i- "ou2re (re*ente+ -rom 'ar&in& -or ertain t"(es o- ati*it" as a (u#!i !i#rar".
T'is mo+e! is +e(!o"e+ in one -orm or anot'er #" t'e *ast ma8orit" o- 'a%1
ma%ers(aes) an+ 'as (ro*en (artiu!ar!" suess-u! $'ere t'e Lon+on =a%s(ae
is onerne+.
 Hoint 2entu"es3 "ou mi&'t #ro%er a renta! or (ro>t1s'are a&reement $it' !oa!
enter(rises "ou o(t to 8oint *enture $it' to mana&e an" o1!oate+ #ar?a-S or
+isreet s(ae ? e!ement o- "our ser*ie. For e,am(!e) t'e /aitin& Room 'as so -ar
su((orte+ t'ree ne$ enter(rises +iret!". 9n some instanes) t'is 'as in*o!*e+ t'e
(ro*ision o- s(ae an+?or eAui(ment use at no or !o$ ost in e,'an&e -or a
(ro(ortion o- #ar or (ro+ut sa!e re*enues. T'is a((roa' an ena#!e "ou to s'are
>nania! ris% $it' ot'ers) as $e!! as &ro$ "our ommunit" in+iret!" t'rou&' 8oint
en+ea*our -or mutua! #ene>t. 9n a++ition) it an 'e!( "ou to seure interest an+
uriosit" i- "ou a!so o(t to intro+ue an e!ement o- 'a!!en&e or om(etition t'at
+iret!" in*o!*es e,istin&?(ros(eti*e (artners0 see3 9t Cou!+ Be YouX
 S!)es o7 M!te"i!)s !n'0o" Kits3 "ou mi&'t see% to &enerate inome -rom t'e sa!e o-
materia!s -or use in t'e s(ae an+?or Ma%er6its (ro+ue+ #" "our 'a%er?ma%er
ommunit" :see3 Creatin& an+ Costin& Ma%er6its<. One a&ain) it $i!! #e im(ortant to
a((roa' re!e*ant !oa! #usinesses) i- t'e intention is to -oster a s(irit o- o!!a#oration
$it' ot'ers -rom t'e outset in t'is re&ar+.
1eve)o4in+ #ou" Li*"!"# B reatin& an+ ostin& 'a%1ma%er %its
Int"o'uction
T'is resoure $i!! intro+ue Ma%er6its an+ 'e!( "ou $or% in o!!a#oration $it' "our ne$!"
esta#!is'e+ ommunit" o- 'a%ers an+ ma%ers to (ro+ue "our >rst one -or sa!e.
W$# is t$is ste4 i4o"t!nt?
9n sim(!e terms) Ma%er6its in!u+e t'e -o!!o$in& e!ements in a #ran+e+ tem(!ate -ormat to
(ro*i+e a sense o- &enuine *a!ue 4 su' t'at (eo(!e $i!! #e $i!!in& to (a" -or t'em3
1. A (ersona! (ro>!e o- a !oa! =a%er or Ma%er :see tem(!ate (ro>!e -orm 'ere<0
2. A reommen+e+ rea+in& !ist om(risin& #oo%s) !in%s an+ resoures a*ai!a#!e
-rom $it'in "our !i#rar" s"stem an+ e,terna!!"0
3. Some eas"1to1-o!!o$ instrutions -or an ati*it" t'at (ro*i+es a sni((et o- t'e
'a%er or ma%er2s o$n (ratie an+ some 'an+" 'ints an+ ti(s0
4. A s'o((in& !ist an+ reommen+e+ su((!ier o- an" a++ition eAui(ment "ou mi&'t
nee+ to om(!ete?re(eat t'is tas%0
:. Some?a!! o- t'e eAui(ment "ou nee+ to un+erta%e t'e ati*it"0 an+
;. A !a#e!!e+?#ran+in& #o,?(a%a&in&.
/it'in t'e Common Li#raries su&&este+ -rame$or%) items 114 s'ou!+ #e ma+e -ree!"
a*ai!a#!e to #orro$ -rom "our &i*e1&et !i#rar" in t'e -orm o- Ma%erBo,es. =o$e*er) $'en
(a%a&e+ $it' items J an+ M) t'e #o,es s'ou!+ #eome 'ar&ea#!e $it' (ries #ein&
+etermine+ #" t'e eAui(ment in!u+e+ $it'in t'e #o, an+ a su&&este+ minimum mar%1u( o-
J0I V PWP 4 at $'i' (oint) $e re-er to t'em 'ere as Ma%er6its.
Cruia!!") t'e *a!ue o- Ma%er6its +oes not @o$ -rom t'e materia!s t'emse!*es #ut) instea+)
-rom t'at a++e+ #" t'e in+i*i+ua! =a%er or Ma%er 4 t'at is) t'e intention 'ere is to 'arness
t'e unique %no$!e+&e an+ %no$1'o$ o- "our ommunit" in su' a $a" as to (osition "ou to
mar%et a *a!ue a++e+ (ro+ut.
Mem#ers o- t'e (u#!i $'o (ur'ase t'e #o, s'ou!+ #e in*ite+ to atten+ an+ $or% on t'e
ati*ities at "our ne$ CMa%er2 e*ents $'ere su((ort an #e on 'an+ s'ou!+ t'e nee+ it.
Ho-?
4 Fin+ "our aut'ors to reate "our >rst #o, 1 an+i+ate 'a%ers an+ ma%ers s'ou!+ #e
soure+ -rom "our +es%1#ase+ resear' an+ ne$!" -orme+ ommunit". Your o!!etion
s'ou!+ natura!!" re@et an" t'eme) s(eia!ism or i+entit" t'at #e&ins to emer&e -rom
ta%in& "our (re*ious ste(s.
4 Do$n!oa+ an+ sen+ a tem(!ate Auestionnaire to "our an+i+ate.
4 Fin+ a -rien+!" e+itor to im(ro*e an" inomin& o(".
4 Fin+ a -rien+!" +esi&ner to +ro( t'e >na! te,t into "our tem(!ate0 a starter tem(!ate
-rom St Boto!('2s is a*ai!a#!e :#e!o$< s'ou!+ "ou reAuire it.
4 Soure t'e (arts?eAui(ment $it' "our ma%er an+ onsi+er at t'is sta&e t'e (otentia!
-or !oa! #usinesses to a!so ontri#ute?+eri*e *a!ue -rom t'e miro1enter(rise.
4 Assem#!e "our #o,.
4 La#e! an+ (rie "ou #o,) (!ae on +is(!a" an+ mar%et aor+in&!".
You s'ou!+ >n+ t'e more #o,es "ou reate) t'e easier it #eomes to attrat ne$ se!-1
(u#!is'ers) as (eo(!es2 interest is stimu!ate+ #" $'at ot'ers 'a*e ma+e.
M!6e"Kit B Te4)!te Contents
A*out Me,
 Name
 P'oto
 D materia!s 9 use :in. ('otos<
 D too!s 9 use :in. ('otos i- a*ai!a#!e<
 =o$ +o 9 +esri#e $'at 9 +o in no more t'an D $or+s
 M" Cra-t
 M" stu+io?$or%s'o(
 M" e,(eriene an+ #a%&roun+
W$!t I O77e" <inc@ 'et!i)=,
 BORRO/3 -ree resoures to #orro$ :#oo%s) re-erene materia!s an+ instrutions
9 'a*e +onate+ to t'e !i#rar"<
 BARTER3 -ree?#artere+ $or%s'o(s 9 am runnin&
 BUY3 t'in&s "ou an #u" -rom me in!u+in& $or%s'o(s) C%it #o,es2 W (ro+uts
:in!u+in& sto%ist in-ormation<
 BESPO6E3 ommission me +etai!s :i- t'e" ta%e ustom ommission<
Fo))o- e,
 T$itter
 Fae#oo%
 9nsta&ram
 B!o&
 /e#site
 Emai!
 Te!e('one
Le!"n,
 6it Ati*it" Summar"
 /'at7s in t'e 6it
 S'o((in& List :in!u+e+ reommen+e+ su((!iers<
 Ste(1#"1Ste( 9nstrutions :$it' ('oto&ra('s<
Ext"! "e!'in+ . "esou"ces,
 Au&ment Rea!it"? [R Lin% to Fi!m 9nter*ie$ $it' Ma%er :i- e,ists<
 Reommen+e+ Rea+in& List :in!u+in& in-o a#out 'o$ to o#tain -rom Esse,
Li#raries<
 9ns(irationa! Desi&ner?Ma%ers?Artists
Ot$e" in7o"!tion,
 Stan+ar+ te,t a#out Ma%er /e+nes+a"
 T'e Rea+in& Room
 /aitin& Room in-ormation
 Fun+er?Partner Lo&os
 S(onsor 9n-ormation
E;AMPLE, C)!"e S!s - M!6e"Kit IA
N!e3 C!are Sams
W$!tJs in t$e 6it?
T'e o((ortunit" to reate D ross1stit' $or%s o- art t'at e!e#rate t'e &reat an+ &oo+ o- our
to$n 1 St Boto!('2s (rior") FirstSite an+ T'e /aitin& Room.
: M!te"i!)s I /se
 Fa#ris
 Yarn
 5ra(' (a(er
: Too)s I /se
 Se$in& Ma'ines
 6nittin& ma'ines
 An arra" o- -e!t ti( (ens
 An assortment o- nee+!es
Ho- 'o I 'esc"i*e -$!t I 'o in : -o"'s3 stit'in& an+ se$in&
1e(nin+ M# C"!7t
M" $or% as a te,ti!e artist +ouments (eo(!e an+ (!aes on t'e -rin&es o- soiet") &enera!!"
-ousin& on ur#an en*ironments. 9 use %nit to te!! &ritt" ta!es #eause it on8ures u( -ee!in&s o-
$armt' an+ seurit") (ro#a#!" #eause it7s one o- t'e >rst te,ti!es $e ome into ontat $it'
as #a#ies. 9t #rin&s to min+ unt'reatenin& an+ -ami!iar Aua!ities) (rom(tin& us to t'in% o-
'ome an+ +omestiit". /'en 9 use %nit) 9 uti!ise t'ese emotions an+ 8u,ta(ose t'em $it' t'e
tra&i or unom-orta#!e e!ements o- m" narrati*es to ause an unner*in& o!!ision.
W$!t Li+$ts M# C"e!tive Fi"e?
M" interest an+ ins(irations !ie in !i-e2s 8ourne"s) an+ 'o$ t'e 'oies a (erson ma%es) or
e*ents t'at our) an 'a*e +ramati onseAuenes on $'ere an+ 'o$ (eo(!e !i*e. T'e >rst
%nitte+ ta(estr" 9 reate+ $as C=a%ne" Sie&eL $'i' +oumente+ t'e t$o $ee% sie&e in
$'i' E!i =a!! too% a 'osta&e an+ t'e (o!ie attem(te+ to ontain t'e situation. Usin& %nit to
(ortra" t'is stor" +re$ (eo(!e in) enoura&in& t'em initia!!" to #e!ie*e it $as a Auir%") -rien+!"
'omes(un ta!e. 9n -at) t'e &rim rea!it" inor(orate+ *io!ene an+ ur#an +es(eration) >re)
&uns an+ +eat'.
Soun't"!c6 to # C"e!tivit#3 9 most!" s$it' #et$een Ra+io 4 an+ Ra+io M. Ra+io 4 is a
-antasti $a" to %ee( u( $it' urrent a--airs. Ra+io M is t'e Ra+io 2 -or t'e 9n+ie &eneration0 it
enoura&es t'at teena&e ent'usiasm -or musi an+ is &reat -or +iso*erin& unusua! ne$
soun+s too.
M# Stu'io0Wo"6s$o43 9 'a*e a +esi&nate+ $or% s(ae) #ut a!$a"s en+ u( $or%in& in t'e
'ouse an"$a". 9t7s a om(!ete mess $'i') at times) o*erta%es t'e $'o!e 'ouseX 9t is
unontaina#!e.
M# Ex4e"ience !n' B!c6+"oun'3 9 traine+ as a tai!or at t'e Lon+on Co!!e&e o- Fas'ion. 9
t'en $or%e+ -ree!ane as a (attern utter -or #ot' =i&' Street #ran+s an+ +esi&ners. No$ 9
s(!it m" time #et$een $or%in& as a stit' te'niian at Centra! St Martins an+ as a te,ti!e
artist.
W$o ins4i"es e? Tra" Emin #eause 9 a+mire t'e $a" s'e is una-rai+ to #e 'erse!- as a
$oman) an+ "et not -ee! on>ne+ #" t'e soia!!" e,(ete+ (arameters o- -emininit".
W$!t 'o I 'o to +et ove" !n# c"e!tive *)oc6s? Time is m" #i&&est #!o% to reati*it". 9n an
attem(t to onAuer t'is) 9 sta" u( -ar too !ate an+ ne&!et t'e 'ouse$or%.
SO& WHATJS IN THE BO;?
 10m em#roi+er" 'oo(
 Em#roi+er" sissors
 Stran+e+ em#roi+er" otton
 9nstrution S'eet
 D +esi&n 'arts
 P!ain 5ri+ (a(er
S$o44in+ List !n' Su44)ie"s
 Lar&er em#roi+er" 'oo(
 Ai+a Fa#ri) a*ai!a#!e in a ran&e o- 12 1 1T )'o!es (er in'
 Bina em#roi+er" -a#ri -or 8unior em#roi+erers
 Stran+e+ em#roi+er" otton
 T'rea+ stora&e #o,
Fran%!ins) 1D11J St Boto!('2s Street) Co!'ester CO2 NDU Te!3 0120M JMDHJJ?JN4NJT O(en
Mon+a" 1 Satur+a" H300am unti! J3D0(m 'tt(3??-ran%!ins.+iret%nittin&.o.u%?
Fa#riT) 12114 =ea+ Street) Co!'ester CO1 1NY Te!3 0120M NMD4D2 =ours Mon 4 Sat Ham
unti! J.D0(m 'tt(3??$$$.-a#riTon!ine.o.u%?
Fu"t$e" 0 Recoen'e' Re!'in+
 RT'e ross stit' #oo%R 1 Mar" 5oste!o$ 1HT2 Bats-or+
 RMan&a \ross\1\stit'\R\ 1 =e!en MCart'"\ \Ste*e 6"te\ 200H 9!e,
 RPiture it in \ross\ \stit'\ to+a" 1 R;o Eerso) 200T Da*i+ W C'ar!e
BARTER3 ome an+ &et ra-t" $it' me as 9 $i!! #e runnin& a stit'in& St Boto!('2s (ro8et
$or%s'o( at T'e /aitin& Room on a mont'!" #asis -rom Fe#ruar" unti! Ma".
W$e"e to Fin' Fe))o- E*"oi'e"e"s, Co!ne an+ Co!'ester Em#roi+eries 5ui!+ 'o!+ re&u!ar
meetin&s an+ e,'i#itions in t'e area) $e#site3
'tt(3??$$$.em#roi+erers&ui!+east.or&.u%?#ran'es?#ran'es1a18?o!ne1o!'ester?
You c!n (n' e !t,
 T$itter 1 U!aresams
 Fae#oo% C!are Sams
 /e#site $$$.!aresams.o.u%
 Emai!3
 P'one3
Fin' Out Mo"e A*out M# Wo"6,
 'tt(3??$$$.u%'an+%nittin&.om?re&isterRo-R%nittin&Rartists.('(BC!are
 'tt(3??$$$.o!'ester'istori#ui!+in&s-orum.or&.u%?+ru(a!?
 'tt(3??$$$.nationa!trust.or&.u%?#ourne1mi!!?
 'tt(3??$$$.ami!!ionminutes.or&?(ro8ets?C!are1Sams?
Box Activit# Su!"#, Cross stit' is an em#roi+er" st"!e $'ere ea' stit' -orms a !etter
KFL. T'e em#roi+er" an*as is an o(en $ea*e an+ t'e stit'es are -orme+ #" stit'in& o*er
t'e mes' to reate +esi&ns. Patterns are +ra$n on sAuare+ (a(er an+ t'is is use+ as a 'art
to &ui+e t'e stit'in&. Stran+e+ em#roi+er" otton is use+ to em#roi+er t'e +esi&n) an+ a
#!unt en+e+ ta(estr" nee+!e is #est. T'e otton 'as si, stran+s) $'i' are ut to a#out J0m)
t'en t'rea+ t'ree stran+s t'rou&' t'e nee+!e. 9- t'e -a#ri is a *er" o(en $ea*e a!! si, stran+s
are use+) i- t'e -a#ri is *er" >ne) 8ust one t'rea+ $ou!+ #e use+.
Ste4-*#-Ste4 Inst"uctions
1. To #e&in) t'rea+ t'e nee+!e $it' otton an+ %not t'e en+. Pass t'e nee+!e u( t'rou&'
t'e -a#ri an+ (u!! t'e trea+ t'rou&'.
2. Pass t'e nee+!e into t'e 'o!e to t'e ri&'t an+ #e!o$) t'en (us' t'e nee+!e u( t'rou&'
t'e 'o!e a#o*e.
3. T'is -orms a #a% s!as' stit' K]L. Bui!+ u( a !ine o- t'ese -o!!o$in& t'e 'art are-u!!"
to &et t'e stit'es in t'e ri&'t (!ae.
4. No$ $or% #a% t'e ot'er $a") #rin&in& t'e nee+!e to t'e !e-t an+ u( to -orm t'e KFL.
A!! t'e stit'es s'ou!+ ross o*er in t'e same +iretion to reate a smoot'
(ro-essiona! >nis'.
:. Bui!+ u( one o!our at a time -o!!o$in& t'e 'art are-u!!". T'rea+ t'rou&' t'e #a% o-
a -e$ stit'es to seure t'e en+s o- ea' o!our.
;. One "ou 'a*e mastere+ t'is -o!!o$in& m" 'arts) $'" not tr" +esi&nin& "our o$n
(iee o- Co!'ester ins(ire+ em#roi+er".
M!6e"s We'nes'!#s
Ma%er /e+nes+a"s are $ee%!") -ree an+ in-orma! $or%s'o( sessions 'e!+ at t'e St Boto!('2s
/aitin& Room. T'e" are o(en to e*er"one o- a!! a&es) #a%&roun+s an+ s%i!!s. For t'ose $'o
'a*e au&'t t'e Cma%in&2 #u&) Ma%er /e+nes+a"s (ro*i+e a @a*our o- $'at2s on o--er at our
=a%?Ma%er?Li#rar"?S(ae. A s'are+ $or%s'o( en*ironment aesse+ *ia a (a" $'at "ou an
mem#ers'i( s'eme. From $irin& "our o$n iruit to !earnin& 'o$ to use a %nittin& ma'ine)
$it' aess to ne$ too!s) %no$!e+&e an+ resoures) $e $ant to enoura&e !oa! (eo(!e to
s'are or !earn ne$ reati*e s%i!!s. Ma%er /e+nes+a"s $i!! rotate on a -our $ee% (ro&ramme.
You an 'e% our on!ine a!en+ar or Fae#oo% &rou( to >n+ $'at2s omin& u(.
Atten+ees s'ou!+ #e a$are) as a (artii(ants o- an interati*e !esson) "ou $i!! nee+ to #rin&
materia!s -rom t'e (re1(u#!is'e+ !ist in or+er to 8oin t'e $or%s'o(. /'ere e*er (ossi#!e $e
$i!! 'a*e too!s an+ materia!s -or (eo(!e to #orro$) #ut (!ease onsu!t t'e e*ent +etai!s #e-ore
atten+in& to #e sure. Eisitors to Ma%er /e+nes+a"s +o not 'a*e to (artii(ate in t'e
struture+ e*ents an+ are a!$a"s -ree #rin& t'eir o$n (ro8et a!on& an+ $or% in a s'are+
en*ironment.
/e are a!so intereste+ in 'earin& -rom (eo(!e $'o 'a*e somet'in& to tea'.
Our -ormat ma%es it eas" to (artii(ate an+ a!!o$s -or (eer1to1(eer %no$!e+&e e,'an&e in a
-un !i&'t 'earte+ en*ironment.

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