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MOHAMED ZUBAIR HUSSAIN SHAIK

Flat No:F3,New No:2,Old Door No:1,Kalaimagal Street, Radha Nagar,Chromepet,Chennai-44


Moile: !"#1$ #%#&''#&(& )mail: *+,in-re.-ent/gmail0-om
BUSINESS ANALYST / BUSINESS PROCESS MANAGEMENT (BPM) CONSULTANT
BFSI
PROFESSIONAL PROFILE
Total 3! "l#$ Y%a&$ o1 Di2er.e e3perien-e in 4an5ing 6 7--o+nt. Maintenan-e.8Card. Management0
3! Pl#$ Y%a&$ o1 e3perien-e dealing with a--o+nt. opening8maintenan-e, i..+an-e8maintenan-e o1 -redit
9 deit -ard.0 :hi. in-l+de. re;+irement. gathering8anal,.i., gap anal,.i., pro-e.. re-engineering, re2i.ing
4+.ine.. Re;+irement. Do-+ment !4RD$, <reparing So1tware Re;+irement. Spe-i1i-ation !SRS$ and
F+n-tional Spe-i1i-ation Do-+ment !FSD$, 1+n-tional te.ting, dri2ing thro+gh =7:, :raining, implementation,
de1e-t anal,.i. 9 1i3ing0
Co&% E'"%&(%)*% A&%a$+
Re;+irement. >athering, >ap 7nal,.i., <ro-e.. Re-engineering, 4+.ine.. <ro-e.. Modelling, De.ign,
?mplementation 9 S+pport0
COMPETENCIES , STRENGTHS

)3-eptional anal,.i. .5ill. with an ailit, to tran.1orm need. o1 +.ine.. +.er. and
.ta5eholder. into 1+n-tional8te-hni-al re;+irement.0
7dept at preparing +.ine.. re;+irement do-+ment., writing .,.tem re;+irement
.pe-i1i-ation. and deli2ering pro@e-t8.tat+. report.0
S5illed at per1orming gap anal,.i., ri.5 anal,.i. along with good 5nowledge o1 pro-e..
wor51low tool. and te-hni;+e.0
)3perien-e in managing re;+irement. thro+gho+t the So1tware De2elopment Ai1e C,-le
!SDAC$ whi-h in-l+de. re;+irement. eli-itation, re;+irement. elaoration, re;+irement
anal,.i., re;+irement tran.lation, re;+irement do-+mentation, re;+irement
-omm+ni-ation0
7ilit, to te.t +.ine.. pro-e.. 1rom a +.ine.. per.pe-ti2e and -ond+-t .,.tem and
+.er a--eptan-e te.t0
)3-ellent -omm+ni-ation .5ill. to manage liai.e with +.ine.. and te-hni-al -on.+ltant.
to e3plore +.ine.. pro-e.. impro2ement opport+nitie.0
TECHNICAL SKILLS
Languages : C, Ba2a, MSSCA 9 Ora-le
Dataa.e. : MS SCA Ser2er 2&&D82&&', Ora-le 1&811g
7ppli-ation Ser2er.: B4OSS 40&028D0&02, ?4M Ee.phere '0D
=tilitie. 9 ?D): MS O11i-e S+ite , Netean. %0&, )-lip.e
Modeling :ool.: Newgen Omni1low <ro-e.. Modeler
-ORK E.PERIENCE SUMMARY
Co/"a)0 Na/% P%&(o1 E/"lo0%1 -o&2%1 A$
FCA :e-hnologie. Atd Mar-h 2&14-:ill date 4+.ine.. 7nal,.t
Newgen So1tware
:e-hnologie. Atd0
Septemer 2&1&-Fe 2&14 Senior )3e-+ti2e-<rod+-t.9
Sol+tion.
EDUCATION , CREDENTIALS
4a-helor. in )le-troni-. and Comm+ni-ation )ngineering0 <a..ed with 1ir.t -la.. honor.
1rom 40S070 Cre.-ent )ngineering College, Chennai, 2&1&0
Figher Se-ondar, Certi1i-ate !-omp+ter .-ien-e$0 <a..ed with 1ir.t -la.. honor. 1rom
SRDF Gi2e5ananda Gid,ala,a, Chennai, 2&&(0
PROFESSIONAL E.PERIENCE
34
$t
C%)t#&0 BPMS A#to/at(o) (O)$(t%) Ma0 35436 F%7 3548
A**%$$ Ba)2 PLC9 N(:%&(a
B#$()%$$ A)al0$t/Co)$#lta)t
Re.pon.ile 1or a+tomating 2ario+. +.ine.. pro-e..e. o1 7--e.. an5 aiming at -o.t-
e11e-ti2e operation with in-rea.ed ;+alit,, e11i-ien-, and +nparalleled -+.tomer .er2i-e0
Reengineering and pro2iding .ol+tion. to impro2e the an5H. +.ine.. pro-e.. a. a
-on.+ltant ha2ing a ro+.t 5nowledge o1 retail an5ing ind+.tr,0
Eor5ing with 2ario+. .ta5eholder. and +.ine.. +.er. to +nder.tand the gap. in
-+rrent +.ine.. operation. o1 an5H. a--o+nt opening, .er2i-e 1+l1illment, -+.tomer
handling and -a.e management pro-e..e.0
<ropo.ing .ol+tion. to red+-e the :+rn 7ro+nd :ime !:7:$ and delight e3i.ting a. well
a. new -+.tomer. an5ing with 7--e.. 4an50
Re.pon.ile 1or preparing .,.tem re;+irement. .pe-i1i-ation a. well a. 1+n-tional
re;+irement. .pe-i1i-ation do-+ment. along with de.igning protot,pe o1 propo.ed
.ol+tion to pro2ide an in.ight on the new pro-e..0
Re.pon.ile 1or pre.enting protot,pe o1 the rede.igned8re-engineered pro-e.. and
train +.er. on per1orming +.ine.. operation. 1lawle..l, +.ing the new .,.tem0
Re.pon.ile 1or preparing 1+n-tional te.t -a.e. and te.ting the pro-e.. 1rom +.ine..
per.pe-ti2e and deli2er end to end pro-e.. on time , wor5ing -lo.el, with +.ine..
and de2elopment team.0
Re.pon.ile 1or training +.ine.. +.er. in-l+ding pro-e..or., +nit8*onal head. on the
rede.igned +.ine.. pro-e..8.,.tem0
Re.pon.ile 1or dri2ing thro+gh =.er 7--eptan-e :e.t !=7:$ on the de.igned +.ine..
pro-e..e. , liai.ing with te-hni-al and +.ine.. +.er.0
<rod+-t. =.ed: Newgen Omnido-. %02, Omni1low #0&, Omni.-an 20201, Omnie3tra-t 201, Iap ?n,
?4M Ee.pehre '0D and Ora-le 11g
D(a/o)1 I)t%:&at%1 Sol#t(o) (O)$(t%) No; 35436 Ma& 3543
D(a/o)1 Ba)2 PLC9 N(:%&(a
B#$()%$$ A)al0$t/O)$(t% Coo&1()ato&
7+tomated the a--o+nt opening and a--o+nt maintenan-e pro-e..e. o1 Diamond 4an5 ,
re2amping the -omplete +.ine.. pro-e.., -+tting o11 +nwanted man+al wor5 and a-hie2ing
.igni1i-ant impro2ement in the SA7 1or opening -+rrent and .a2ing. a--o+nt.
>athered re;+irement. 1rom 2ario+. +.ine.. +nit. in2ol2ed in the pro-e.. o1
opening a--o+nt.,
Rede.igned, re2iewed and impro2ed the pro-e.. o1 opening a--o+nt.0
Red+-ed the time o1 data entr, , implementing .ol+tion 1or e3tra-tion o1 data
-apt+red thro+gh a--o+nt opening 1orm. al.o re.+lting in .igni1i-ant ;+alit, o1 data
-apt+red thro+gh the .,.tem0
)3plored a -ompletel, di11erent hori*on in generating new +.ine.. 1or the an5 ,
introd+-ing a--o+nt opening thro+gh moile de2i-e. at -+.tomerH. pla-e in.tantl,0
<repared 1+n-tional .pe-i1i-ation do-+ment. and en.+red 1+n-tionalit, te.ting0
Re.pon.ile 1or managing deli2er, o1 pro@e-t8mod+le on time a. an on.ite
-oordinator0
Re.pon.ile 1or training +.ine.. +.er. on the new .,.tem, -ond+-ting +.er
a--eptan-e te.ting and gathering -hange re;+irement. thro+gho+t the pro@e-t
d+ration0
<rod+-t. =.ed: Newgen Omnido-. %02, Omni1low #0&, Omni.-an 20201, Omnie3tra-t 201, Iap ?n,
B4OSS D0&02 and Ora-le 1&g
To$*a)a (O) Co)t&a*t) D%* 35446 S%" 3543
Ba)2 o< I&%la)1 (R%"#7l(* o< I&%la)1/No&t=%&) I&%la)1)
B#$()%$$/So<t>a&% A)al0$t
Eor5ed on -redit -ard i..+ing pro-e.. 1or oth -on.+mer and -ommer-ial an5ing -+.tomer. o1
4an5 o1 ?reland!Rep+li- O1 ?reland8Northern ?reland$, pro2iding pro-e.. 2i.iilit,, red+-ing the
t+rnaro+nd time
1or pro-e..ing appli-ation. there, impro2ing -+.tomer .ati.1a-tion0
De2eloped Credit Card i..+ing pro-e.. 1or RO?8N? and de1ined +.ine.. r+le. a. per the
re;+irement.0
De.igned +.er inter1a-e 1or -redit -ard appli-ation +.ing Ba2a0
De2eloped report. +.ing NewgenH. +.ine.. a-ti2it, monitor !47M$ tool pro2iding etter
-larit, on
the appli-ation. re-ei2ed and pro-e..ed0
<repared and e3e-+ted +nit te.t -a.e. on the mod+le. de2eloped0
:e.ted and ?mplemented pro-e.. and pro2ided po.t prod+-tion .+pport0
De2eloped -hange re;+e.t. po.t prod+-tion and pro2ided .+pport 1or the .ame0
)3pedited prod+-tion i..+e. and 1i3ed them on time there,, pro2iding -+.tomer
.ati.1a-tion0
<rod+-t. =.ed: Newgen Omnido-. %01, Omni1low #0&, Omni.-an 20201, B4OSS D0&02 and MSSCA
2&&'
Cat%&"(lla& I)1(a M(:&at(o)6P=a$% I , II (O)$(t%) No; 3545 A#: 3544
Cat%&"(lla& I)1(a (A$(a Pa*(<(* S=a&%1 S%&;(*%$ D(;($(o)9 Ba):alo&%)
B#$()%$$/So<t>a&% A)al0$t

?mplemented a+tomated .ol+tion 1or the 7--o+nt. pa,ale pro-e.. o1 Caterpillar 7.ia pa-i1i-
.hared .er2i-e. di2i.ion and integrated +.ine.. pro-e.. with their )R< .,.tem, red+-ing the
wor5aro+nd time , almo.t D&J0
Eor5ed .olel, in migration o1 e3i.ting 7< pro-e.. to newl, integrated 7< pro-e..0
Migration in-l+ded oth data and appli-ation to newer 2er.ion0
Con.+lted with the Fead o1 7.ia <a-i1i- Shared Ser2i-e. di2i.ion regarding the -hallenge.
1a-ed while integrating the new pro-e.. with S7< and pro2ided .ol+tion. at -lientH. pla-e
to re.ol2e the i..+e.0
Eor5ed -lo.el, with S7< Con.+ltant. in -+.tomi*ing and implementing the new pro-e.. 0
De2eloped =? and -+.tom +tilitie. 1or integrating new 7< pro-e.. with S7< +.ing @a2a
te-hnolog,0
Eor5ed in de2elopment o1 CaterpillarH. ?mage a.ed tool- ?D< 1or maintaining -+.tomerH.
ma.ter data and .ignat+re.0
Demon.trated the ad2antage. o1 new 2er.ion o1 NewgenH. prod+-t.: Omni1low and
Omni.-an and how to appl, them in the +p-oming pro-e.. to +.ine.. +.er. and pro@e-t
lead.0
<ro2ided +.er training on the new 2er.ion o1 pro-e.. and a..i.ted thro+gho+t the te.ting
pha.e to en.+re =7: .ign o11 and >o-Ai2e0
>i2en Fand. on ao+t the .,.tem to ma5e the +.er. -om1ortale with the new .,.tem
there,, not -ompromi.ing on their dail, SA7H.0
Do-+mented the -hange re;+e.t. po.t prod+-tion, de2eloped and implemented a1ter
appro2al 1rom the Change -ontrol oard0
:e.ted the -hange. re;+e.ted on appli-ation and pro2ided po.t prod+-tion .+pport0
<rod+-t. =.ed: Newgen Omnido-. (0&, Omni1low '0&, Omni.-an 20201, B4OSS D0&02 and MSSCA
2&&D
REFERENCES+
Mr0 7r+n Mei,appan
<ro@e-t manager, Newgen So1tware :e-hnologie. Atd
Moile: "#1-#''41#(D&&
Mr0 7r+n Ramara@
7..o-iate Manager, Newgen So1tware :e-hnologie. Atd
Moile: "#1-#%#&#'32%2
PERSONAL DETAILS+
Date o1 4irth : 2%8&281#'#
Nationalit, : ?ndian
<a..port N+mer : F'&(3'4%
Aang+age. Known : )ngli.h, Findi, :el+g+ and :amil0
?ntere.t. : 4i5ing, 4od, 4+ilding
DECLARATION+ ? here, de-lare that the in1ormation 1+rni.hed ao2e i. tr+e to the e.t o1
m, 5nowledge0

MD I+air F+..ain S K

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