EMC Celerra File Server

Product Description Guide

EMC CELERRA FILE SERVER PRODUCT DESCRIPTION GUIDE

EMC Celerra File Server Product Description Guide
Table of Contents
2 2 3 3 3 4 4 5 7 7 8 8 9 9 11 11 11 13 14 15 16 17 17 17 18 18 19 19 19 20 20 20 21 22 22 24 25 26 28 28 29 29 30 30 Table of Figures Tables Chapter 1. Network Attached Storage from EMC Introducing EMC Celerra File Server What is Network Attached Storage? Overview of Celerra File Server Meeting the Information Sharing Challenge with The EMC Effect Celerra File Server and The EMC Effect Chapter 2. EMC Celerra File Server: Product Overview and Benefits General-purpose Servers and Their Limitations The Celerra File Server Solution: EMC Network Attached Storage Data Movers: Channels between Data and the Network Control Station: Data Mover Management Administration Interfaces Cluster Processing and Data Movers System Administration and Ease of Use Celerra File Server Benefits Availability Configurable Failover Levels Non-volatile Power Systems Scalability Performance Chapter 3. Hardware and Software Elements of Celerra File Server Synergistic Systems Reduced-footprint Option Software Hardware Comparison of Protocols Network Management and Security Control Station Software User Configuration Options Server Management Command Line Interface Celerra File Server Manager Backup and Restore Automated Network Backup and Restore Automated Local Backup and Restore Using TimeFinder/FS for Backup and Restore Using SRDF for Disaster Recovery Celerra File Server Configuration NFS-only Environment Configurations CIFS-only Environment Configurations Combined NFS/CIFS Environments Celerra File Server File Security Architecture Authentication

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EMC CELERRA FILE SERVER PRODUCT DESCRIPTION GUIDE

EMC CELERRA FILE SERVER PRODUCT DESCRIPTION GUIDE

30 31 31 32 32 34 34 35 37 37 37 37 37 38 39 40

File Locking Opportunistic Locks (oplocks) Access Checking Policy Chapter 4. Enterprise Functionality Hardware and Software Specifications Chapter 5. EMC Enterprise Storage Network Celerra File Server (NAS) and Fibre Channel Solutions Infrastructure Consolidation Chapter 6. EMC Services and Support EMC Professional Services Overview of Professional Services Capabilities Best Practices for Best Results Implementation Options Customer Service EMC Customer Service Glossary of Terms

Chapter 1 Network Attached Storage from EMC
Introducing EMC Celerra File Server
EMC solutions offer choice and flexibility for today’s integrated IT requirements and scalability for information system growth. The EMC® Celerra™ File Server combines EMC’s industry-leading storage technology with a unique software and hardware approach to deliver unprecedented levels of high availability, scalability, and performance to meet the sharing and access needs of network file systems. The Celerra File Server leverages EMC’s I/O design heritage and provides dedicated, specialpurpose file server software, highly optimized for moving data. This dedicated file server for enterprise data networks eliminates I/O performance bottlenecks associated with general-purpose file servers and relieves traditional network servers of file service tasks, allowing them to handle other server applications, such as database, CAD/CAM, mail, etc. Celerra File Server solves availability and scalability problems for environments that share information over IP networks.

Table of Figures
3 7 9 10 13 17 18 19 21 23 24 25 27 28 29 29 34 35 36 36 Figure 1. Network Attached Storage (NAS) Topology Figure 2. Distributed Storage System Figure 3. Celerra File Server Hardware Figure 4. Celerra DART Operating System Software Figure 5. Relationship Between Primary and Standby Data Movers Figure 6. Celerra Cabinet Figure 7. WebNFS, NFS, and CIFS Software Figure 8. Celerra File Server Architecture Figure 9. Browser-based Celerra Manager Figure 10. Automated Network Backup and Restore Figure 11. Automated Local Backup and Restore Figure 12. TimeFinder/FS: Copying Files and File Systems into BCVs Figure 13. Celerra Disaster Recovery Using SRDF Figure 14. Typical NFS User Configuration Figure 15. Typical CIFS User Configuration Figure 16. Typical Mixed NFS/CIFS User Configuration Figure 17. Consolidation with Celerra Figure 18. ESN: Consolidation with Celerra and Connectrix Figure 19. Extending the Reach of Connectrix Figure 20. Leveraging Celerra and Symmetrix

What is Network Attached Storage?

Network Attached Storage (NAS) consolidates distributed data into a large, centralized data pool accessible to, and shared by, heterogeneous clients and application severs across the network. To improve performance and provide uninterrupted access, network attached storage uses a dedicated, specialized operating system for network file access. The operating system supports standard file access and network protocols. Figure 1 shows the topology of the network attached storage environment.
NFS or CIFS Client NFS or CIFS Client

General Purpose Server (redeployed) Exchange Internet Applications

LAN/WAN Network NFS or CIFS Client
Network Attached Server

Tables
4 5 20 22 26 30 35 Table 1. Network and Direct Attached Storage Table 2. Celerra-based Network File Sharing Applications Table 3. Comparison of Protocols Table 4. Celerra Manager Components and Options Table 5. Backup and Restore Options Using TimeFinder/FS Table 6. File Locking Comparison Table 7. Complementary Aspects of Celerra and Connectrix

Figure 1. Network Attached Storage (NAS) Topology Network attached storage provides an efficient, cost-effective solution for business environments that depend on accessing and sharing large amounts of file system data. Data consolidation reduces administrative requirements and management costs. Centralized network file server and storage environments — including hardware and software — ensure reliable access and high availability of data. NAS environments typically provide a combination of robust server performance, redundancy, speedy reboots, and non-disruptive failover protection. Table 1 compares network attached storage to direct attached storage.

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Network Attached Storage (NAS)
Network file access with centralized management of file systems Clients can share file systems and view concurrent shared data Dedicated file server plus storage provides high availability of data to the network Table 1. Network and Direct Attached Storage.

Direct Attached Storage (DAS)
Access to data only through the host

Table 2 shows typical industries and applications that benefit from the Celerra File Server’s capabilities.

Industry
Internet business/electronic commerce • Web pages

Applications

• Electronic mail • Software development, testing, and simulations

Each host manages its own file systems without sharing data with other hosts Windows NT consolidation of Storage provides high availability of data to the host client storage

• Office automation • Customer service • Decision support

Telecommunications

• Software development and testing • Internet support • Customer service

NAS addresses particular business needs, such as when organizations tend to experience rapid growth leading to scalability problems. Or when uncontrolled collaborative work environments limit availability, increase system management costs, and reduce backup and recovery capabilities. NAS provides centralized network file access and sharing to resolve these problems. NAS represents a critical component of data storage consolidation and enterprise computing. Finance and banking

• Decision support systems • Trading • Software development • Forecasting modeling and simulations

Overview of Celerra File Server

The Celerra File Server, a specialized network attached storage system, offers industry-leading availability and performance; non-disruptive capacity scaling; and flexible network connections. Celerra protects the storage investment and improves backup/restore and disaster recovery facilities. Organizations can redeploy resources through consolidation and realize a lower total cost of ownership, thereby solidifying the IT infrastructure and protecting the computing investment. Manufacturing • CAD/CAM • CAE • ECAD • Software development Table 2. Celerra-based Network File Sharing Applications In addition, organizations with dominant Windows NT and UNIX platforms can use Celerra File Server to add value and benefit while shifting to enterprise resource planning (ERP) for network and/or server consolidation. Software development • Code management • R&D simulations and modeling

Meeting the Information Sharing Challenge with The EMC Effect

EMC combines its industry-leading Symmetrix® Enterprise Storage technology with a unique software and hardware approach that delivers unprecedented levels of availability, scalability, management, and performance to network file storage. In developing the Celerra File Server — a dedicated network file server that runs software optimized for moving data — EMC leveraged its I/O system design heritage and created a breakthrough solution that addressed long-standing performance bottlenecks associated with file servers based on general-purpose operating systems. The EMC Celerra File Server operates over local networks (including 10/100BaseT, ATM, FDDI, and Gigabit Ethernet) and wide area networks (including the Internet). Multi-protocol NFS and CIFS file access capabilities allow a single Celerra system to simultaneously support mixed UNIX® and Windows NT environments, with concurrent access to shared data.
®

Celerra File Server and The EMC Effect

The EMC Effect™ associated with Celerra File Server brings significant financial, operational, and business impacts to the enterprise. • The financial impact of consolidating network servers lowers operating and maintenance costs. One centralized network attached storage system needs fewer people controlling it instead of the many individuals required to manage dozens of distributed file servers. Ongoing operating and maintenance costs for multiple systems typically exceeds the original cost of distributed file servers. Plus, EMC’s extensible architecture takes advantage of evolving industry-standard hardware technology, further protecting the investment. EMC’s extensive hardware and software warranties lower the total cost of ownership and include 24x7 protection.

Consolidating data from numerous and scattered UNIX and NT servers onto a reliable Celerra platform produces significant advantages: Less overhead. Simplified management. High availability. Ability to upgrade servers when necessary while avoiding data migrations. Celerra’s support of both NFS and CIFS protocols gives both UNIX and NT clients the ability to share the same files using appropriate locking mechanisms.

The Celerra File Server: – Handles peak workloads of thousands of Network File System (NFS) and Common Internet File System (CIFS) clients concurrently. – Allows system administrators to increase capacity and performance as requirements grow. – Scales non-disruptively to multiple terabytes of disk capacity within the same footprint.

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– Reduces the need for local, compartmentalized storage by offering a consolidated network file server that extends storage capacity while lowering cost. – Enables increased network data storage requirements without changing the underlying IT infrastructure. – Allows departments to leverage current capital investments in host computers. – Adds efficiency to standard data access tasks.

Chapter 2 EMC Celerra File Server: Product Overview and Benefits
EMC Celerra File Server includes Symmetrix storage in a network attached device that delivers network storage with optimal availability, broad scalability, and high performance to meet enterprise file sharing needs.

• The operational impact of Celerra File Server improves data availability, increases overall productivity, and promotes cost avoidance. Enhanced connectivity and file sharing eliminate data duplication and time-consuming resynchronization efforts. Because Celerra supports multiple heterogeneous clients simultaneously, customers can share files between platforms to optimize use of data. And, reallocating storage demand between network user groups allows managers to address the variable application needs of both Windows and UNIX environments. The Celerra File Server encourages a long, useful life for storage assets, minimizes planned and unplanned downtime, and allows redeployment of general-purpose servers (e.g., database engines, application servers, print servers). Figure 2 illustrates the topology of a distributed storage environment.

General-purpose Servers and Their Limitations

Traditionally, file servers operated as general-purpose systems running multi-user applications alongside file services. Usually deployed in distributed storage environments, general-purpose servers lacked the capability to efficiently access, transfer, and manage large quantities of file system data. Users in data-critical environments in particular experienced the limitations of general-purpose servers, with server overloading inhibiting high, predictable data throughput.

The Celerra File Server: – Combines with a Symmetrix system to manage storage, consolidate departmental servers, simplify data access, and improve security. – Promotes secondary uses for data, thereby enhancing productivity and business continuity. – Allows administrators to concentrate on critical tasks without the need to fine tune the server’s performance. – Improves file system performance and increases throughput from application servers.

• The business impact of Celerra File Server “closes the information gap,” giving end users the data they need when and where they need it, regardless of distance. Celerra allows managers to react quickly to market changes and enables the enterprise to deliver improved customer service. With Celerra as the cornerstone of enterprise-wide file sharing, organizations can reduce R&D development cycles, gain market share, generate additional revenue, and reach the market before the competition.

The Celerra File Server: – Delivers high levels of availability and scalability. – Offers performance and high-speed reaction to market changes. – Optimizes network file sharing capabilities between UNIX and NT platforms. – Allows client storage consolidation of large-scale UNIX and NT environments onto a single storage platform. – Enables more work in less time, more customers served, more applications run, and more business opportunities exploited.

Figure 2. Distributed Storage System The advent of the Internet, along with the data explosion of the 1980s and 1990s, intensified requirements to expand capacity and resulted in complex, expensive, and difficult-to-manage distributed storage environments. Market research shows that users can spend up to eight times the cost of server and storage hardware to manage increasingly complex storage environments.

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The Celerra File Server Solution: EMC Network Attached Storage

EMC’s Celerra File Server enables sharing of files over networks and provides transparent access to the same files by UNIX (NFS) and Windows NT (CIFS) clients. Celerra offers superior capacity up to 28TB (raw), industry-leading availability and performance, and: • Uncompromised protection of enterprise data. • Continuous data availability with fast failover and reboots. • High and predictable data throughput that can handle I/O-intensive network applications and reduce server overloading. • Investment protection that accommodates frequent advances in technology and changes in application requirements. • Low total cost of ownership over the useful life of computer systems.

Control Station: Data Mover Management Administration Interfaces

The Celerra Control Station manages configuration and management of the Data Movers with familiar system administration interfaces. Administrators can access the Control Station directly from the Celerra console, via Telnet, or via a GUI and a Web browser. The Control Station also supports a MIB II interface for integration with commonly used management packages such as Tivoli®, and HP® OpenView®.

Data Movers: Channels between Data and the Network

The Celerra File Server cabinet contains a cluster of up to 14 independent Data Movers that operate as autonomous dedicated file servers, establishing highly efficient channels between the data and the network. Data Movers enable concurrent access to file systems by heterogeneous network clients using multiple network technologies (including Ethernet, Gigabit Ethernet, FDDI, and ATM). Celerra supports industry-standard Network File System (NFS), Common Internet File Systems (CIFS), FTP, and WebNFS protocols.

Data Movers

Control Stations

Power Supplies

Figure 3. Celerra File Server Hardware The hardware architecture of Celerra File Server (Figure 3) includes four backplanes, each with the capacity of four hardware slots. The lower left slot is reserved for the Control Station. A second (e.g., redundant) Control Station can use the lower right slot to support non-disruptive Control Station failover. (Data Mover failover does not require redundant Control Stations.) The remaining 14 hardware slots are for Data Movers, each composed of an Intel®-based motherboard, PCI bus, network cards, SCSI cards, and/or fibre connections. The minimum configuration provides two Data Movers. Data Movers can be added to increase capacity and performance as environments grow.

Cluster Processing and Data Movers

A group of independent systems working together as a single system (e.g., cluster) appears to system managers as a single high-performance, highly available server. Cluster configurations ensure availability and scalability in business-critical computing applications. Clustering assumes many forms in delivering scalability and high performance. Adding another server, for example, provides additional processing power to handle more complex, or a greater number of, requests from clients. Clustered servers assume the workload of a failed server without impacting client or network performance.

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The fine granularity and the autonomous nature of the servers in the Celerra cluster — the Data Movers — provide superior fault isolation and containment. Their unique design isolates and limits the impact of failures to individual Data Movers, allows for seamless Data Mover failover and replacement, and permits near-linear scaling of performance by achieving parallelism across Data Movers. Data Movers mount and export file systems and respond to client requests for data access. In addition, the diskless Data Movers and Control Stations maintain a database of all information pertaining to their configurations, the file systems mounted by them, and file locks on the highly reliable and available Symmetrix storage systems.

System Administration and Ease of Use

The Control Station performs Celerra’s system configuration and administrative functions and offers three types of management interface: • Local management using a UNIX-like command line interface. • Remote management using a Web-based graphical user interface (GUI). • Over the network by using either SNMP MIB II management or Telnet.

For additional information, see the Network Management and Server Management sections in Chapter 3.

Celerra DART Operating System Software

The Data Movers run Data Access in Real Time (DART), an optimized, embedded operating system designed exclusively for high-performance network file access with multi-protocol support. This realtime, multi-threaded operating system ensures highly optimized network file access, as illustrated in Figure 4.

Celerra File Server Benefits

As a high-capacity network attached storage system, Celerra File Server delivers availability, scalability, and high-performance file services.

Availability

The high-availability architecture of Celerra delivers simple, robust failover with minimal performance impact. A Data Mover failure prompts a cluster software response and the transfer of tasks from the failed server to one of the standby servers in the cluster.

NFS Traffic

CIFS (SMB) Traffic Network Layer NFS CIFS

Note: See the Failover section in this chapter for a description of the failover process. The Celerra File Server ensures high data availability and virtually non-stop file access by combining Celerra File Server technology with EMC’s powerful Symmetrix Enterprise Storage system. Redundant power supplies, redundant fans, environmental control, single-system management umbrella (e.g., setup, configuration, installation, and administration from a single, optionally redundant point of control), and reduced footprint packaging give Celerra’s Data Movers extensive reliability and availability. Specifically, Celerra creates high-availability through redundancy, failover, information protection with TimeFinder/FS for mirroring, remote diagnostics and maintenance, and disaster recovery. Celerra’s flexible failover configurations include a full set of critical components:

Multiprotocol Support File System Storage Layer SCSI Fibre Symmetrix
Enterprise Storage System

Figure 4. Celerra DART Operating System Software DART separates control and data paths, enables high throughput rates, maintains responsiveness to user requests and enhances data availability. Its intelligent scheduling algorithms maintain sustained throughput under increasing loads and avoid throughput degradation, even under overload conditions. DART’s transaction-based file system, UxFS, maintains a log of all the file system metadata changes. In the event of a failure and reboot, only the log needs recovery through a short, constantduration operation, independent of the number of file systems and the amount of storage involved, eliminating the need to use fscheck in the majority of cases. Note: Celerra’s metadata logging typically handles reboot recovery in minutes. General-purpose computers without metadata logging can require hours for rebooting and file system checking. Write gathering, a DART optimization feature, contributes to Celerra’s superior write performance. Additional write performance improvements include the non-volatile Symmetrix system, which uses batteries to protect cache from power loss and prevent corruption. As required by NFS, Symmetrix provides synchronous data writes (and asynchronous destaging) to disk before acknowledging writes to clients.

• Redundant data paths within the Symmetrix • Redundant connection paths between the Symmetrix and the Data Movers (Fibre Channel and SCSI) • Standby Data Movers (customer configurable) • Redundant Control Stations (optional) • At least two internal network paths on each Data Mover and Control Station • Load-sharing power supplies (n + 1) • On-board battery backup • Dual AC power lines

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Redundancy

Celerra File Server ensures continuous data availability by creating multiple data access paths throughout the system, from the disk drives to the network. In addition, the Celerra cabinet provides redundancy of all critical components, ensuring high availability of data on the network. Dual data paths throughout the file server eliminate single points of failure, protect data, and promote data availability. Celerra offers: • Redundant Network Interface Cards (NICs) per Data Mover that provide multiple access paths to the network and maintain high availability in the event of a network card failure. • Dual connections between the Data Movers and the Control Station that handle internal communications. • The Celerra Fibre Channel driver uses the dual-port Emulex adapter to support 256 devices per controller port. EMC has tested and qualified this driver with Connectrix and Brocade switches. • Dual SCSI connections between Symmetrix and each Data Mover that support load-balancing. • Ethernet Trunking helps Celerra maintain high availability because other ports assume the load if one port fails. Ethernet Trunking combines up to four Ethernet ports into a single logical device. Trunking-capable switches handle statistical load balancing by connecting different clients to different ports. Ethernet Trunking provides higher aggregate throughput for a single IP address and avoids any increase in single-client throughput (subject to limitations on the overall aggregate throughput per Data Mover).
Client Client Client LAN/WAN Network Data Mover "Primary" Data Mover "Standby" File System File System MAC and { are stored IP addresses } on Symmetrix

Figure 5. Relationship Between Primary and Standby Data Movers To achieve this level of availability, two redundant internal networks connect the Control Station and all the Data Movers in the Celerra cabinet. The Control Station continuously monitors the health and status of the Data Movers. When the Control Station detects a failure, it powers down the failed Data Mover and notifies the spare. The diskless Data Movers can see all Symmetrix disks, allowing the spare Data Mover to assume control of the failed Data Mover’s files and configuration information. The standby Data Mover assumes the IP and MAC addresses, the interface host names, and all information about the configuration and file systems of the failed Data Mover. Client service continues. The standby Data Mover transparently resumes NFS services to clients, with no requirement to unmount and remount the file system (Figure 5). Note: • Once configured, failover operates automatically and requires no intervention. • Failover appears transparent to NFS clients but not to CIFS clients*. • The standby Data Mover is already booted; there is no need to wait for boot time. • Failover does not degrade system throughput.

In addition, • Standby Data Movers ensure virtually uninterrupted access to data through automatic and quick failover support in the event of a Data Mover failure. • Independent Data Mover/Control Station Architecture makes Data Mover operations independent of the Control Station (except during configuration or failover). Control Station failure impacts only installation and management features in single Control Station configurations and does not impact users’ continued access to data. • Online file system duplication allows creation of multiple file system copies for other business uses. • Advanced Volume Management offers hyper volumes, meta volumes, slicing, and striping. • Dual internal Ethernet provides control and management with redundant load-sharing power supplies, battery backup, environmental controls, Auto-Call remote maintenance parameter monitoring, and redundant critical components. • Warranty includes one year for hardware, 90-day warranty for software with 7-day-a-week, 24-hour coverage. • Backup and proactive maintenance with full system battery backup and support for multiple backup options, including the EMC Data Manager (EDM™) for network-based backup, and the industry-standard Network Data Management Protocol (NDMP) for local backup.

A single standby Data Mover can act as standby for any number of primary Data Movers when it connects to the same network as the primary Data Movers. Primary Data Movers located on different networks, however, require configuration of multiple standbys.

Failover

The Data Mover failover capability (configurable from manual to completely automatic) allows a hot spare Data Mover to transparently take over from a failing Data Mover. This cost-effective failover capability enhances data availability while maintaining performance and ease of management. Failover typically occurs in 20 seconds to four minutes, depending on implementation factors. In addition, Celerra offers scalable availability with high inherent redundancy, disaster recoverybased solutions, and non-volatile power system solutions.

Configurable Failover Levels

System configuration can include manual, automatic, or scripted failover, depending on the level of availability required.

*You may need to restart some Windows applications or clients.

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Non-volatile Power Systems

A variety of non-volatile power systems ensures the uninterrupted operation of the Celerra File Server. N+1 Load Sharing Power Supplies. Sufficient capacity remains after a power supply failure so that the remaining power supplies can maintain full operation until the failed component receives a non-disruptive repair. Two Fully Redundant AC Power Lines. In the event that one AC input fails, the system automatically utilizes the other input. Synchronization of the two AC inputs can originate from entirely different sources (e.g., the utility provider grid and an onsite backup power generator). Onboard Battery Backup creates non-volatile power systems for the cabinets. In event of power loss, battery backup systems supply adequate power to the Celerra File Server to facilitate an orderly shutdown.

Enhanced Data Availability

The following features contribute to the enhanced data availability of the Celerra File Server and the Symmetrix: • Self-Diagnostic and Self-Reporting Capabilities: This includes EMC Call-Home and Call-In support. EMC Call-Home support operates 24x7x365 and automatically alerts an EMC support engineer that the system requires remote diagnostics. The Call-In feature allows the customer to arrange non-intrusive repair. • Non-Disruptive Component Repair: Hot-swappable components reduce repair time and increase data availability. Field replaceable Symmetrix components include channel directors, disk directors, head and disk assemblies, and cache memory cards. Celerra File Server components include individual Data Movers, the Control Station, power supplies, battery backup systems, fan subsystems, and all Fibre Channel, SCSI, and power cables.

Scalability
Control Station Guard enables the Celerra File Server to provide seamless operation even during rebooting, upgrading, or unavailability of the Control Station. Used only to configure and manage the Celerra environment, the Control Station remains completely independent of file system operations and services provided by the Data Movers. Clients can continue data transfer between the network and the Symmetrix even after a Control Station failure. Note: A Control Station failure may temporarily delay new software installation or modification of the Celerra File Server configuration. Control Station unavailability also disables Data Mover failover. These operations can resume as soon as the Control Station becomes available. A secondary Control Station can issue any Celerra File Server commands via the command line or the Celerra File Server Manager after a failure of the primary Control Station. A failure also initiates the Call-Home utility that notifies EMC Customer Service of the event. Under normal circumstances, after repairing or replacing the primary Control Station, the secondary Control Station continues to monitor and control Celerra functions until the next reboot, either directly or as a result of a power down and restart cycle.

Celerra File Server allows non-disruptive upgrades within the same system footprint. This seamless and economical growth accommodates changing network storage, performance, and connectivity needs with no loss of service to clients. The clustering capabilities of Celerra File Server allow customers to add incremental servers and meet overall processing power requirements without changing the underlying IT storage infrastructure. Once installed, the Celerra File Server software provides the capability to dynamically grow file systems without offloading/reloading or copying data. Celerra scalability eliminates the need for multiple low-end systems or implementation of “forklift upgrades” to achieve high-level system functionality. Alternatively, users of single-system servers must choose an expensive expansion solution that requires a commitment to high-end servers for additional CPUs, drives, and memory. Celerra favorably impacts the total cost of ownership (TCO) by accommodating up to 14 Data Movers without the expense of purchasing additional cabinetry. Management remains centralized for further cost savings. And, Celerra remains capable of redeploying resources to meet changing business and operational needs. Celerra’s architecture gives system administrators the capability to add Data Movers online and scale the expanded system to achieve near-linear performance increases. Adding high-speed cache, channel paths, Data Movers, network connections, and disks permits seamless growth of enterprise file systems while ensuring balanced high-performance to meet increased client storage demands. See Chapter 5, EMC Enterprise Storage Network, for information about direct connect hosts and Celerra network connection to the same Symmetrix.

TimeFinder/FS

TimeFinder/FS, an implementation of EMC’s leading information protection software TimeFinder , creates a point-in-time copy or a dynamic mirror of a file system. Integrated into the

Celerra Control Station, the TimeFinder/FS option allows users to create file system copies (with only a brief suspension of access to the original file system). These copies permit independent non-disruptive file backups, “live copy” test beds for new applications, and mirror copies of files for redundancy and business continuity, as well as: • Backup and restore of older versions of a specific file, directory, or complete file system. • Mirroring and continuous updates of an active file system.

Note: File system copies require that the configuration of the Symmetrix system attached to the Celerra File Server include business continuance volumes (BCVs). A BCV, which attaches to a standard volume on which a file system resides, provides the foundation for the file system copy. File systems can share BCVs, although the BCV remains dedicated to a volume.

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Connectivity

Celerra supports numerous and heterogeneous network interfaces: 10/100BaseT, ATM, FDDI, and Gigabit Ethernet. With each Data Mover containing two Network Interface Cards (NICs), a fully configured system can provide one or a combination of the following options: • Up to 112 10/100BaseT connections • Up to 28 FDDI connections • Up to 14 ATM connections • Up to 14 Gigabit Ethernet connections

Chapter 3 Hardware and Software Elements of Celerra File Server

Integration of Network Interconnect Devices

Celerra File Server supports today’s industry standards including file access protocols, network interfaces and protocols, and physical file system types (CIFS and NFS). It offers connectivity to devices on the network through hubs, routers, or switches. Celerra provides transparent communication to any system on the network, no matter which hub or switch connects the system to the network.

Performance

Celerra File Server is optimized for high-performance file sharing and takes advantage of the Symmetrix system to achieve peak performance*. Robust amounts of cache (up to 16GB) enable Symmetrix to exceed the throughput and response time performance of conventional disk storage. Symmetrix transfers data at electronic memory speeds, avoiding the dramatically slower speeds of physical disk devices. Figure 6. Celerra Cabinet

Synergistic Systems

The Celerra File Server and the Symmetrix Enterprise Storage system together deliver highavailability, scalability, performance, and capacity required for mission-critical applications. One cabinet contains the Celerra File Server (with Data Movers, Control Stations, redundant components, etc., Figure 6). The other cabinet contains EMC’s high-performance Symmetrix Enterprise Storage system, designed for efficient online storage and retrieval. Celerra provides network attached file server capabilities tuned and optimized for high-performance file sharing and centralized data storage.

Reduced-footprint Option

Customers may select an option that combines the Symmetrix system and Celerra File Server in a single cabinet. This single-enclosure Celerra File Server contains up to four Data Movers and two Control Stations, with a capacity of up to 1.6TB raw of network attached storage. This option allows system administrators to reduce the Celerra’s footprint and minimize the space required while maintaining the same level of availability and functionality.

*www.specbench.org contains information about Celerra’s industry-leading performance levels.

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Software
INTERNET

The Data Movers and the Control Station attach to the Symmetrix using Fibre Channel and Ultra FWD SCSI.

Comparison of Protocols
WebNFS CIFS NFS

CIFS complements existing file access protocols (e.g., FTP and NFS) for networks with Microsoft Windows users. Table 3 compares the three protocols.

FTP
UXFS

NFS
Provides random access to files and directories but offers no synchronization between client and server. Similar in functionality to CIFS, but NFS is stateless.

CIFS
Maintains connection state on both server and client.

Performs operations on entire files, providing bulk (not routine) data access.

Storage

Table 3. Comparison of Protocols

Figure 7. WebNFS, NFS, and CIFS Software Celerra core software components provide high-performance file services, high data availability, and easy-to-use management tools. The Celerra File Server, a multi-protocol network file server, supports a variety of network connections and protocols (Figure 7). Celerra File Server supports network protocols as peers in the DART operating system, avoiding the performance and scaling problems often associated with emulations. These protocols include: • Common Internet File System (CIFS), an extension of Microsoft’s Server Message Block (SMB) file-sharing protocol, allows users to share file systems over the Internet or any intranet. CIFS can share data because of enhancements to the native file-sharing protocol in Microsoft® Windows 95® and Windows NT operating systems. • Network File System (NFS), which provides distributed file services for transparent file sharing in network environments. Native UNIX clients and network clients with NFS capabilities use the NFS protocol. • Web Network File System (WebNFS), which allows users to access NFS-exported file systems using Web browsers, Java applets, and the Internet.

Network Management and Security

Both the Data Movers and the Control Stations support SNMP MIB II. This allows Celerra File Server network management from any SNMP-compliant application. Celerra also supports SNMP events and traps. Celerra File Server supports Domain Name System (DNS) and Network Information System (NIS), with each Data Mover and the Control Station acting as a DNS and/or NIS client. This support makes the Data Movers self-sufficient and able to perform name translation without involving the Control Station. Celerra File Server allows CIFS environments to interoperate with Windows NT; each Data Mover can become part of a Windows NT domain and can support multiple domains. Celerra supports Microsoft’s Distributed File System (Dfs). The Network Time Protocol (NTP) on the individual Data Movers provides accurate time synchronization and support. Figure 8 illustrates the Celerra File Server Architecture.

Data Mover Data Mover

NETWORK PROTOCOLS ETHERNET, ATM, FDDI, GB ETHERNET

Memory

Data Mover Data Mover Data Mover Data Mover

• File Transfer Protocol (FTP), implemented as an application-level program (based on the OSI model), functions over Telnet and TCP protocols. FTP provides a high-level protocol for transferring files from one machine to another.
Disk Adapter Disk Adapter Disk Director Disk Director Channel Director Channel Director Channel Adaptor Channel Adaptor

Data Mover Data Mover Data Mover Data Mover Data Mover Data Mover Data Mover Data Mover Control Control Stations Station Control Station

NFS/CIFS DATA PROTOCOLS

The Celerra File Server supports the industry-standard Network File System (NFS v2 and v3) protocols over TCP/IP and UDP/IP. It supports the CIFS protocol and the FTP protocol over TCP/IP. FTP also provides utilities that allow file transfer among heterogeneous systems.

Disk Adapter Disk Adapter

Disk Director Disk Director

Channel Director Channel Director

Channel Adaptor Channel Adaptor

Management Protocol

LAN/WAN Network

Bat. Chg

Bat. Chg

Battery

Symmetrix

Celerra

Hardware

Celerra core hardware components consist of Control Stations, Data Movers, power supplies, modem connection, communications boards, and battery backup units.

Figure 8. Celerra File Server Architecture

Control Station Software
Each Data Mover acts as a fully autonomous file server and operates independently from the Control Station (except during configuration and failover). In the unlikely event of a Control Station failure, Celerra File Server maintains uninterrupted Data Mover connections to the external network and to the clients requesting data.

The Celerra File Server Control Station software provides the control system of the Celerra as well as the management interface to all components. The Control Station runs an industry-standard operating system, used to install the Control Station software. Control Station software also installs, manages, and configures the Data Movers, monitors the environmental conditions and performance of all components, and implements Data Mover failover and the Call-Home support feature.

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The Control Station loads DART server software onto each Data Mover. DART server software manages high-speed transfer of file system data between the Symmetrix and the network clients. After loading DART, Data Mover operations remain independent from those of the Control Station; a Control Station failure does not interrupt them.

Command Line Interface

The command line interface allows users to enter approximately 45 Celerra File Server commands from a command prompt. A Celerra File Server prefix identifies each of these easy-to-use commands. The syntax of these commands resembles familiar UNIX commands. In addition, user scripts can easily customize and enhance server administration run on the Control Station.

User Configuration Options

Celerra commands and options allow users to configure file systems for access by NFS users, CIFS users, and both NFS and CIFS users. The Celerra File Server supports any clients with NFS or CIFS, including: • Windows 95, Windows 98 • Windows NT • UNIX variants (SunOS, Solaris, HP-UX, etc.) • Windows clients with third-party NFS applications (PC-NFS, Maestro, Hummingbird)

CIFS Auditing

CIFS Auditing maintains an audit log of server events (e.g., tree connect/disconnect, failed/ succeeded file opens, share management events). With the same functionality as Windows NT systems, CIFS Auditing allows system managers to view events from the Event Viewer of any Windows NT server.

Celerra File Server Manager

The Celerra Manager runs in a Web browser that supports Java applets and is accessible across multiple user platforms (Figure 9). Users select a desired function and Celerra Manager builds the proper command line.

Server Management

Celerra File Server uses the Control Station running an industry-standard operating system to perform system configuration and administrative functions. Users can access the passwordprotected Control Station locally, using the monitor and keyboard in the front of the Celerra cabinet, or remotely, using Telnet or a Web-based browser. Both interfaces allow users to perform administrative tasks. Celerra also provides an SNMP Management Information Base (MIB) II interface for integration with popular management tools, such as CA Unicenter, Tivoli, and HP OpenView.

0

Figure 9. Browser-based Celerra Manager The Celerra Manager provides a set of management commands for each major file server component. Server components appear as buttons across the top frame of the main menu. Clicking a button activates a new frame that contains the component management options. The Celerra

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Manager can manage all functions for every file server component. Table 4 lists the options associated with Celerra Manager components.

Component
System Component Manages the Control Station and Celerra’s graphical interface.

Control Station Option
• Telenet capabilities for direct access to the Control Stations and the capability to display the Control Station log and version • GUI options manage graphical interface users and specify the graphical interface password

Work Station

Network Host Component Provides an understanding and diagnosis of network problems by displaying network statistics and pinging other systems. Volume Component Offers the capability to configure volumes and create file systems. Data Mover Component Uses commands that manage file server operations. File System Component Manages file systems.

• Manage the network view of the Data Mover • Perform network administration • Manage interfaces • Configure NIC cards and IP addresses • Manage routing • Configure DNS, NIS, and SNMP operations

• Create, size, and manage volume • Create and associate file systems • Quota support allows allocation and constraint of disk usage by specified users • Create mount points • Export file system paths • Display free space Figure 10. Automated Network Backup and Restore • Check • Extend • Rename • Display • Delete • Archive • Restore The Celerra File Server supports automated network backup and restore (Figure 10) with many enterprise products such as EMC Data Manager (EDM). EDM provides backup and restore from a Data Mover to a central tape library connected to a remote backup server. Backup data travels across the network. This sophisticated backup solution uses high-end backup equipment and tape libraries, typically to backup and restore large configurations, populated with many small- to medium-capacity distributed systems. Note: The automated network backup and restore procedure requires sufficient network bandwidth to enable the backup operation. During the automated network backup operation, the remote backup server acts as a network client and mounts the Data Mover file systems. The backup server copies files to its local tape library from the Data Mover, treating the files as locally attached to the backup server. Automated network backup and restore offers an optimum solution for distributed networks with sufficient available bandwidth and includes sophisticated capabilities, such as: • Unattended backup and restore capability • Tape library support • Management via graphical user interface • Sophisticated data cataloging

Data Mover and File System Component Platform Component Manages the platform view of the Data Mover.

• Mount and unmount file systems • Check free space in the Data Mover and file system • Commands that halt and reboot the Data Mover platform • Display platform memory, adapters, name, and date • Define standby Data Movers • Display platform version • Display log files and statistics

Table 4. Celerra Manager Components and Options

Backup and Restore

The Celerra File Server offers several backup and restore solutions, both network-based and directattached. Configuring the Celerra File Server to use TimeFinder/FS creates another backup and restore option with Business Continuance Volumes (BCVs).

Automated Network Backup and Restore

The automated network backup and restore option sends files across the network to a tape drive attached to a remote backup server. This sophisticated network backup tool allows customers to protect large configurations that typically contain many small- to medium-capacity distributed systems.

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The Celerra File Server’s highly optimized file system implementation, combined with highperformance backup and restore products, eliminates most concerns about sufficient available bandwidth. Dedicated subnets for backups, which further separate backup and restore from user traffic, minimize backbone congestion.

Automated local backup and restore provides features similar to automated network backup, such as: • Incremental and full backup • Unattended backup capability • Tape library support

Automated Local Backup and Restore

Automated local backup and restore backs up files to a local tape, attached directly to a Data Mover. This advanced backup and restore tool allows customers with larger configurations to bypass the network when backing up and restoring data. The Celerra File Server provides local backup and restore using third-party, NDMP-compliant backup and restore products. Celerra File Server eliminates the need to transfer backup and restore data across the network by copying files to a tape library, attached directly to a Data Mover via SCSI connections (Figure 11). Use of an NDMPv2 backup package provides automated local backup for mixed UNIX and NT environments, preserving file and security attributes.

• Sophisticated data cataloging • Error log support • Management via graphical user interface

Using TimeFinder/FS for Backup and Restore

Celerra and TimeFinder/FS

Clients
Work Station (CIFS/NFS) Client

FS2 copy Client access to BCV data

FS3 copy

BCVs FS1 copy

(CIFS/NFS) Client

(CIFS/NFS) Client

FS2

FS3

Client access to current data FS1

Data Movers

Symmetrix

Figure 12. TimeFinder/FS: Copying Files and File Systems into BCVs TimeFinder/FS, the Celerra implementation of EMC’s TimeFinder technology, creates a pointin-time copy of a file system with only a brief suspension of access to the original file system. System administrators can mount and export this independently addressable file system copy or use it as a dynamic mirror of a file system. TimeFinder/FS allows continued normal operations on the original file system, while the copy serves as a basis for the backup operation. Figure 12 shows the TimeFinder/FS backup and restore process. Table 5 compares various backup and restore options using TimeFinder/FS.

Figure 11. Automated Local Backup and Restore An automated local backup and restore operation involves configuring the NDMP backup and restore product to run on a remote network client. From the remote client, it manages the local backup and restore of the Celerra File Server. The network only transmits control information between the Data Movers and the backup device. The remote backup and restore server network client can also perform simultaneous backup and restore of other enterprise servers, either locally or over the network.

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Automated Backup and Restore over NFS
1. Create the file system copy. 2. Mount and export the copy on a Data Mover. 4. Initiate the backup on an NFS host with a backup utility installed and a tape drive attached. 5. The host backs up the file system copy over NFS onto the tape drive. The original file system remains accessible via the other Data Movers in the Celerra. Restore the original file system from backup, when necessary, using the backup utility’s restore process. Automated Backup and Restore Using NDMP 1. Create the file system copy. 2. Mount and export the copy as a file system on a Data Mover attached to a tape drive via a SCSI connection. 3. Use an NDMP-compliant backup tool on a network server. 4. Designate the Data Mover as an NDMP server. 5. Initiate the backup of the file system copy, via the Data Mover, to tape. 6. The host backs up the file system copy onto the tape drive. The original file system remains accessible via the other Data Movers in the Celerra. Only one Data Mover needs a SCSI connection to a tape drive. Restore the original file system from backup, when necessary, using the backup utility’s restore process. Table 5. Backup and Restore Options Using TimeFinder/FS • Data migration capability • Data center decision solutions The Celerra disaster recovery solution maintains continuously available file systems, even with an unavailable or non-functioning Celerra File Server. Symmetrix technology connects a local and remote Celerra over a distance of up to 40 miles (66 km). After establishing the connection and properly configuring the Celerra, users gain continued access to file systems in the event that the local Celerra and/or the Symmetrix becomes unavailable. By providing a remote mirror copy of file system data in more than one location, Celerra’s disaster recovery functionality offers: • Disaster tolerance/recovery • Data center migration Figure 13. Celerra Disaster Recovery using SRDF
R1 R2 Celerra 1 Symmetrix 1 Active

3. Mount the exported copy as a file system.

Bidirectional

Passive Symmetrix 2 Celerra 2

Using SRDF for Disaster Recovery

The Symmetrix Remote Data Facility (SRDF™) maintains a mirror image of a logical volume on a remote Symmetrix system to ensure business continuance and disaster recovery. The SRDF option allows Celerra File Server to recover using Celerra sites at the primary and secondary locations. Geographically separated Celerras can provide rapid disaster recovery for each other as well as service to their own network connections. Each site’s system reserves part of the local Celerra and part of the local Symmetrix as standby resources that can be utilized for disaster recovery. Figure 13 represents a typical SRDF disaster recovery configuration.

Note: Implementation of Celerra disaster recovery software requires modification of the standard Celerra configuration. Each logical volume defined in the Celerra volume database is comprised of two physical volumes: one located on the primary Symmetrix (R1) and the other on the backup Symmetrix (R2). The R2 volume provides a mirror of the data on R1. An EMC Customer Service Engineer configures the attached Symmetrix volumes during the Celerra system setup phase. Additional disaster recovery software and communications hardware allows the Symmetrix systems to communicate with each other.

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Celerra File Server Configuration

Proper configuration of the Celerra File Server requires an understanding of the type of users planning to use the system in order to configure file system protocols and access. The three configuration options include: • NFS users only

CIFS-only Environment Configurations
Native UNIX Client Windows 95 Running NFS Client Software

File System

Celerra File Server

• CIFS users only • Both NFS and CIFS users
Data Mover IP Address

Administrators can map an NFS and a CIFS user to the same user name and group ID, providing a seamless access to shared file system data. NFS and CIFS provide different methods and command options of authentication, file locking, and access checking.
Windows 95 Running NFS Client Software

/.etc/passwd

Windows NT Running NFS Client Software

NFS-only Environment Configurations
File System Celerra File Server

Native UNIX Client

Data Mover

IP Address

/.etc/passwd

Windows NT Running NFS Client Software

Figure 15. Typical CIFS User Configuration Data Movers configured for CIFS services provide file access features similar to those of a Windows NT server and are typically associated with a specific NT domain (Figure 15).

Figure 14. Typical NFS User Configuration Configuring a file system for NFS users and associating it with a Data Mover allows the Data Mover to operate as an NFS Server. In a typical NFS server environment (Figure 14), the file system is mounted on the Data Mover for export to, and mounting on, clients. Exported file systems remain available across the network for mounting by remote users.

Combined NFS/CIFS Environments
File System Celerra File Server
TL NE O OG N

Primary Domain Controller

Default WINS Server

Data Mover with CIFS Configuration

NetBIOS

Domain I

Tru Rela st tions hip

/.etc/passwd with NT user entries

Windows NT Client

Native UNIX Client

Domain II

Additional WINS Server

UNIX Client

Primary Domain Controller

Figure 16. Typical Mixed NFS/CIFS User Configuration

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Users can configure a file system for access by both CIFS and NFS users (Figure 16). Typically, this type of configuration allows users on UNIX and Windows machines to access files that reside in directory locations on a single file system. To configure a file system for both CIFS and NFS users, configure the file system for NFS users, then configure it for CIFS users.

System managers can configure file locks on a per-file-system basis and select from the following three options: • nolock option enforces no locking between NFS and CIFS users. NFS users can open and write to a file, even one locked by CIFS users. • wlock option enforces write locking between NFS and CIFS users. NFS users can open a file with read-only access if a CIFS user already opened the file. • rwlock option enforces all CIFS file locking modes on NFS users.

Celerra File Server File Security Architecture

NFS and CIFS provide different methods of authentication, file locking, and access checking. To accommodate these differences, the Celerra File Server includes command options that allow system mangers to select authentication, file locking, and access checking methods best suited for the organization’s configuration.

Authentication

Celerra File Server provides three authentication options for file systems configured for both NFS and CIFS users: • UNIX Authentication • NT Authentication • Share Level Authentication

Opportunistic Locks (oplocks)

Opportunistic locks (oplocks) enable CIFS clients to reduce network traffic by reducing the frequency of messages to the server regarding changes to, and status of, a file. The Celerra File Server supports exclusive and batch oplocks. • Exclusive oplocks notify a client that the client is the sole entity opening a file. The server receives updates about change or status only when the client closes the file. • Batch oplocks allow a server to keep a file open even after the local accessing entity on the client closes the file. Batch oplocks reduce the number of open/close requests on the network.

UNIX Authentication

Configurations that require user-level authentication for access primarily by NFS users use UNIX authentication. This option authenticates CIFS users by checking the /.etc/passwd file, or NIS (if enabled).

Oplocks are configured per file system and turned on by default. Leave oplocks ON, except when: • Using a database application that recommends turning off oplocks. • Handling critical data with the need to avoid even slight data loss.

NT Authentication

Configurations that require user-level authentication for access primarily by CIFS users use NT authentication. This option verifies CIFS users on the Domain Controller of the NT domain. With NT authentication, the system administrator uses automated tools provided by EMC to add an entry for each CIFS user accessing the Data Mover in the /.etc/passwd and /.etc/group files on the Data Mover. This entry contains the user name, UID, GID, and enables the Data Mover to assign the correct access rights to NFS users subsequently requesting the file.

Access Checking Policy

Celerra File Server provides four configurable file access checking policies to accommodate the differences between the NFS and CIFS security models. Specify a native, NT, UNIX, or secure policy when mounting the CIFS file system:

Native

Celerra File Server employs a native access checking strategy, which gives access to CIFS and NFS users. Celerra checks NFS users against file access and group permission, and CIFS users against Security Descriptors.

Share Level Authentication

Configurations with few security requirements use share level authentication. This option allows access to a file system without any password. Optionally, with passwords enabled, any CIFS or NFS user presenting a valid password receives access to the data.

NT

Celerra File Server employs a native access checking strategy, which checks both CIFS and NFS users. In addition, Celerra checks NFS users against the NT Security Descriptors assigned to the object.

File Locking

CIFS and NFS employ different restrictions for file locking, as described in Table 6.

CIFS
Restriction Level Access Level No other users can access a locked file. More restrictive than NFS.

NFS
Less restrictive than CIFS.

UNIX

Celerra File Server checks both CIFS and NFS users against a native access checking strategy. In addition, Celerra checks CIFS users against NFS file access and group permissions.

Co-operative access. Other users can access a locked file (other users cannot use the lock procedure, however).

Secure

Celerra File Server checks both CIFS and NFS users against NFS file access and group permissions and also against the Security Descriptors assigned to the object.

Table 6. File Locking Comparison

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Chapter 4 Enterprise Functionality
The Celerra File Server incorporates robust functionality and leading-edge features that provide high value to enterprise-wide computing environments. Celerra supports current industry standards, including file access protocols, network interfaces and protocols, and physical file system types. EMC’s extensible architecture simplifies the process of incorporating additional protocols as user requirements develop with a modular architecture that allows rapid, easy upgrades.

Symmetrix

• Concurrent disk mirroring • Redundant power, battery, bus structures, and I/O subsystems • Online hot spare disk assemblies • Automatic cache and disk data scrubbing routines • Auto-Call remote maintenance parameter monitoring

Power and Cooling Data

• Power Consumption (kVA) 1.34 • Heat Dissipation (BTU/hr) 4,563
Values represent maximum figures for Celerra File Server cabinets only. Values for multi-enclosure configurations vary.

Regulatory and

• UL-950 • IEC 950/EN 60950 • CISPR 22 Class A/EN 55022 • CSA C22.2 No. 950 • FCC Subpart B • IEC 801-2/EN 55024-2

Hardware and Software Specifications

Data Movers

• CIFS over TCP/IP • NFSv2 and NFSv3 concurrently over TCP/IP and UDP/IP • WebNFS • FTP • 10BaseT/100BaseT, ATM-OC3, FDDI, Gigabit Ethernet • UxFS File System • UNIX archive utilities • Redundant Ultra FWD SCSI interface • Fibre Channel connectivity • Autonomous Data Mover architecture • n+1 Data Mover Failover

Agency

Control Station

• 10/100BaseT, FDDI • SNMP MIB II manageability • Dual redundant Control Station option • Telnet manageability • Remote management with an HTTP server management GUI

Celerra Cabinet

• Battery backup • n+1 load-sharing power supplies • Hot-swappable subassemblies • Redundant internal Ethernet for environmental status monitoring and control • Auto-Call remote maintenance parameter monitoring

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Chapter 5 EMC Enterprise Storage Network
An EMC Enterprise Storage Network™ (ESN) extends the value of enterprise storage solutions to more of the organization, giving customers unlimited access to, and unlimited use of, their most strategic information whenever they want it.

Managers with responsibility for enterprise infrastructure decisions can quickly appreciate how the combination of Celerra File Server and Fibre Channel solutions work to increase competitiveness, efficiency, and productivity. While Connectrix connects more servers over greater distances, Celerra File Server links clients, allowing file sharing between clients (Figure 17). Celerra makes it possible to consolidate client storage, allowing NT and UNIX clients to transparently share files, and permit redeployment of file servers as application and/or database servers (where they can fully realize their CPU capabilities). Adding to (or supplementing) an ESN infrastructure with Celerra allows the enterprise to extend

ESN enables IT managers to consolidate data faster and over greater distances than ever before. Total cost of ownership is reduced as a direct result of centralized management, extending storage over greater distances and improving performance. With ESN, businesses can respond to change and remain more competitive. ESN allows companies to take greater control of their information assets as business and information demands shift and grow. ESN extends connectivity by increasing the number of servers connected and extending distances. ESN creates an information infrastructure, joining data center and distributed environments. The ESN connectivity choices include FC-SW switched fabric, FC-AL point-to-point, FC-AL through hubs, SCSI, and ESCON. ESN includes IP via Celerra. ESN goes beyond defining a specific configuration. ESN is a set of capabilities — available exclusively from EMC — that allows customers to evolve their information infrastructures with their enterprises. Each enterprise can achieve ESN capabilities in a way that meets the organization’s needs. One customer may combine enterprise storage with Professional Services, Connectrix™ and Celerra hardware, and software. Another may achieve ESN capabilities using Enterprise Storage software and a single Symmetrix.

the value of Enterprise Storage throughout more of the organization. Consolidating servers and sharing information allows the organization to maximize the value of the data while offloading other requirements from the LAN/WAN network.

Infrastructure Consolidation

Infrastructure consolidation can occur at both the Celerra and Connectrix levels (Figure 18). • Celerra consolidates client storage and file service, allowing redeployment of existing file servers. • Connectrix consolidates server storage.

NT Consoldation with SAN
server 264

Consolidation of server storage
server 264

server 264

server 264

server 264

Connectrix

server 264

server 264

Greater distances for direct connections No sharing of data No file locking
server 264

server 264

server 264

server 264

server 264

server 264

server 264

server 264

server 264

Celerra File Server (NAS) and Fibre Channel Solutions

NT Consolidation with NAS - Celerra
Consolidation of client storage Transparent sharing of files by NT and UNIX clients Redeployment of NT file servers - as application servers
server 264

Each server stores its own data on Symmetrix Celerra and Symmetrix
Figure 18. ESN: Consolidation with Celerra and Connectrix Table 7 compares the characteristics and application environments of Celerra File Server and Connectrix.

Network
server 264 server 264

server 264

Celerra File Server (NAS) Characteristics Celerra File Server (NAS) SAN • Shared access to files and file systems Characteristics Characteristics
• LAN/WAN based • Shared access to files and file systems • Access to disk blocks • Uses standard network protocols • LAN/WAN based • Channel (direct) attached

SAN Characteristics
• Access to disk blocks • Channel (direct) attached • Uses device-level protocols

Figure 17. Consolidation with Celerra

• Consolidates and connects more servers • Uses standard network protocols • Consolidates client storage • Uses device-level protocols • Data sharing between UNIX and NT serversdata sharing between servers (each • Consolidates client storage • Consolidates and connects more • No • Data sharing between UNIX and NT server stores its own data on Symmetrix) • No data sharing between servers (each

Application Environments on Symmetrix) Application Environments server stores its own data Application Environments •Internet/E-commerce Environments •Database Application
•Internet/E-commerce •SW Development •Manufacturing/Design •SW Development •Database •Data Warehouse Table 7. Complementary Aspects of Celerra and Connectrix •Online Transaction Processing (OLTP) •Manufacturing/Design •Data •Online Transaction Processing (OLTP) Warhouse

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Chapter 6 EMC Services and Support
Communications Network Database and Applications Servers

EMC meets customer needs through its extensive service and support organizations. • Professional Services consultants leverage EMC product knowledge and project management skills to facilitate the customer’s software implementation.

Enterprise Storage Network
Fibre Switch

• Customer service personnel operate worldwide teams that provide high-level technical expertise. • EMC Customer Support offers direct support for EMC hardware and software products.

Celerra Network Attached Storage

Symmetrix Enterprise Storage and value-added software

EMC Professional Services

EMC Professional Services consultants understand how Celerra File Server shares files over networks and how it provides access to UNIX and Windows NT clients. This understanding, combined with knowledge and experience of infrastructure, data consolidation, and enterprise storage, allows Professional Services consultants to facilitate the customer’s Celerra

Figure 19. Extending the Reach of ESN Celerra also acts as a gateway from the fibre storage network of ESN (Figure 19) by extending the “reach” of the Enterprise Storage Network to include IP networks (e.g., workstations, clients, and servers that reside on the traditional LAN and WAN).

implementation.

Overview of Professional Services Capabilities

Professional Services offers both strategic consulting services and practical implementation services for Celerra in UNIX/NFS and Windows NT/CIFS environments. Professional Services helps customers: • Assess network file server requirements. • Analyze existing environments as they affect Celerra File Server.

Celerra and Symmetrix

Leveraging Existing Symmetrix with Celerra
SUN IBM

• Install EMC’s network storage products.
HP9000
server 264

Installation and configuration of one Celerra File Server to a base level of operability (e.g., two to 14 Data Movers functioning and available on the client network) involves several Professional Services tasks, including project management and pre-site survey, physical planning, verification of the Symmetrix configuration, installation of the Celerra File Server and related software, testing of the Control Station, system tests, and customer training.

Network

Best Practices for Best Results

EMC Storage Logic™ — a framework of EMC-specific and storage industry best practices — allows EMC consultants to deliver time-tested and predictable software implementation services. This methodology addresses all phases of an enterprise solution, reduces risk, and ensures a consistent and effective process with repeatable and predictable results.

Symmetrix

Celerra Heterogeneous Clients

Implementation Options

EMC Professional Services consultants handle all aspects of assessment, planning, design, and implementation at basic and extended offering levels. Standard implementation includes standard installation assistance and extended custom implementation services (with project management, testing, and migration assistance). Extended implementation includes full integration of EMC products in the customer’s unique environment and the capability to solve critical business problems.

Figure 20. Leveraging Celerra and Symmetrix Figure 20 demonstrates how adding a Celerra File Server to an existing Symmetrix system can create a Symmetrix file server. Such a configuration allows heterogeneous clients and servers to exchange data over the network and optimize the Symmetrix storage capabilities. The system administrator and installer must apply the same precautions when adding a Celerra File Server as when they add a new server to the Symmetrix. They must: • Ensure that sufficient free disk space exists on the Symmetrix. • Determine if the Symmetrix requires increased cache. • Verify sufficient open connections on the Symmetrix (SCSI or Fibre Channel). • Tune the system after installing Celerra to avoid compromising existing database performance.

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Standard Implementation

EMC Professional Services offers basic installation assistance preparatory to extending and integrating Celerra File Server throughout an environment. This service includes: • Basic installation and configuration of EMC Celerra File Server to achieve file sharing between a network clients and a Symmetrix Enterprise Storage System. • A demonstration of Celerra File Server capabilities, combined with a review of the installed system’s functions and operations.

Installation Support

EMC specialists configure every Celerra File Server according to the customer’s specifications and requirements. During installation, customer support engineers and installation specialists: • Configure the Symmetrix volumes to provide the needed capacity. • Create the number of file systems requested. • Map file systems to Data Movers, according to the requirements of the enterprise. • Export file systems to the network and mount file systems on individual machines, if required.

By ensuring proper installation and operation, the standard service creates a foundation that enables continued, confident use of the Celerra File Server solution.

• Set access rights, as required. • Assist in the configuration of NIS, DNS, WINS and failover.

Extended Implementation

Extended implementation offers additional assistance, including detailed testing of EMC Celerra File Server in a high-availability environment. Consultants simulate failover conditions and observe actual I/O re-allocation patterns. This combination of EMC Professional Services product knowledge and project management skills maximizes customer confidence in the EMC solution.

EMC Customer Service

Service represents a key component of EMC’s total quality philosophy. EMC’s Customer Service organization delivers customer satisfaction — and maintains the highest customer satisfaction ratings in the industry. Customer service at EMC starts with highly qualified and dedicated EMC engineers, well trained

In summary, EMC Professional Services eliminates the need for customers to divert in-house resources from core business activities, brings expertise and resources to maximize business impact, and helps customers experience the benefits of The EMC Effect.

on EMC equipment. Each customer is assigned a primary and secondary customer engineer. EMC’s world-wide customer account database contains all information about the customer’s account, which customer engineers can readily access. Unlike traditional service operations, EMC employs remote service technology that enables continuous monitoring and diagnosis on all installed EMC equipment. The Call-Home feature available on the Celerra File Server provides self-monitoring algorithms that detect a potential failure within a component. Implementing Call-Home means that the Celerra File Server automatically notifies the EMC Customer Support Center before a failure actually occurs. Qualified product support engineers immediately handle all calls. With the customer’s permission, the product support engineer can dial in, conduct further diagnostics, and determine remedial actions. Repair is accomplished through the dial-up connections or by dispatching a local customer engineer, apprised of the problem and ready with the necessary components.

Customer Service

EMC’s world-class customer engineering personnel provide the technical expertise for seamless transition to the Celerra File Server. EMC’s onsite customer engineers work closely with IT managers to understand the unique needs of the customer’s business environment. Customer engineers collect site information and provide total solutions based upon a thorough understanding of the organization’s business needs, storage requirements, storage topology, and network requirements. • Business Needs: EMC technical personnel evaluate business needs and work cooperatively with the customer to improve productivity by enhancing data availability, scalability, server performance, and ease of management. • Storage Requirements: Customer engineers assess the amount of file system storage required to do business today and help plan strategies to meet future storage needs. • Storage Topology: Customer engineers analyze the size and number of current general-purpose or dedicated servers and consider data distributed methods and management across the enterprise. They assess groups of users within the enterprise to develop an understanding of how users need to access storage data. • Network Requirements: Customer engineers analyze current network topology and help assess the number of users accessing data. They then determine the storage architecture and user protections required. These assessments and strategies lead to enterprise-specific network protocols and requirements (FTP, NFS, WebNFS, CIFS, TCP/IP, FDDI, Ethernet, ATM, SNMP and NTP).

Worldwide Organization, Local Support

EMC customer service dedicates more than 3,000 technical, field, and support personnel to its worldwide organization. More than 1,900 experts, including over 700 customer engineers, support customers in North and Latin America. International Customer Service is staffed by more than 1,100 professionals spanning 33 countries.

EMC Customer Support

The EMC Customer Support Center, headquartered in the United States, directly supports EMC hardware and software products. Use the following numbers to contact EMC and obtain technical support: U.S.: Canada: Worldwide: (800) 782-4362 (SVC-4EMC) (800) 543-4782 (543-4SVC) 1 + (508) 497-7901 (or contact the nearest EMC office)

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EMC CELERRA FILE SERVER PRODUCT DESCRIPTION GUIDE

EMC CELERRA FILE SERVER PRODUCT DESCRIPTION GUIDE

Glossary of Terms
Address Resolution Protocol (ARP) — Allows systems to query the network to identify a machine with a specific Internet address. Allocation Request — A request for a volume sent by an application. An accompanying volume template specifies the volume characteristics.

Data Access in Real Time (DART) — A software component of the Celerra File Server, included on each Data Mover, that provides a realtime, multi-threaded operating system, optimized for network file access. Data Mover — A Celerra cabinet component, running software that retrieves files from a storage device and exports the file to a network client. Each Celerra File Server can contain up to 14 Data Movers. Distributed Storage System — A storage system based on general-purpose servers. Storage data is

ARP — See Address Resolution Protocol. Asynchronous Transfer Mode (ATM) — A broadband technology for transmitting voice, video, and data over LANs or WANs. Authentication — A process for verifying that a user trying to access a file or directory is who they claim to be. Automated Local Backup and Restore — This backup strategy uses an NDMP-compliant tool, and backs up files to a local tape, attached directly to a Data Mover. Backup data does not travel across the network. Automated Network Backup and Restore — A backup strategy that uses a backup product, like EDM, and backs up files to a tape drive attached to a remote UNIX backup server. Backup data travels across the network. Celerra File Server — EMC’s high-end network file server. Provides high availability, capacity, and scalability for network accessible file storage.

distributed on general-purpose machines across the enterprise and accessed using the operating system of the general-purpose machine. Domain Name Service (DNS) — The standard Internet naming protocol, which maps host names to IP addresses. EMC Data Manager (EDM) — An EMC product that provides network backup and restore with automated management of media. Contains EDM Backup software and optional HSM software. Ethernet (10/100BaseT) — Ethernet running on unshielded twisted pair (UDP) cable. It allows adjustment of network speeds from 10Mb/s to 100 Mb/s. FDDI — See Fiber Distributed Data Interface. Fibre Channel — The general name of an integrated set of standards being developed by ANSI which defines new protocols for flexible information transfer. Logically, a point-to-point serial data channel, structured for high performance. Fiber Distributed Data Interface (FDDI) — A high-speed LAN or WAN interconnection

Celerra File Server Manager — The graphical user interface (GUI) used to manage the Celerra Network File Server. Channel — A path that allows for the rapid transfer of data between a device and storage. Channel Directors — The component in the Symmetrix system that interfaces between the host channels and data storage. The channel director transfers data between the channel and cache. CIFS — See Common Internet File System. Common Internet File System (CIFS) — CIFS is a file system that uses the Server Message Block (SMB) protocol to provide secure file access and transfer to a multitude of hosts such as LANs, intranets, and the Internet. CIFS separates naming conventions tied into SMB and allows use of any chosen standard, (e.g., Domain Name Service or DNS). CIFS complements existing file access protocols such as HTTP, FTP, and NFS.

technology. Provides a 100Mbps transmission of dual, counter-rotating optical fiber rings (primary and secondary) between single (SAS) and dual (DAS) access stations. File System — A file system, composed of the files and directories on each individual disk partition, uses an overall system directory tree to merge file systems into a single hierarchy. File Transfer Protocol (FTP) — A high-level protocol for transferring files from one machine to another. Implemented as an application-level program (based on the OSI Model), FTP uses Telnet and TCP protocols. Gigabit Ethernet — IEEE standard for 1000Mbps Ethernet; compatible with existing 10/100 Ethernet standards. The IEEE, with the help of the Gigabit Ethernet Alliance, defined the standard for full duplex over fiber optic cable and short-haul copper in early 1998. Gigabyte — 2 to the 30th power (1,073,741,824) bytes. One gigabyte is equal to 1,024 megabytes. Abbreviated as G or GB. HTML — HTML, which along with HTTP, provides the main standards that control how the

Control Station — A hardware and software component of the Celerra File Server that provides the controlling subsystem to the Data Movers, as well as the software interface to all server components. The Control Station is used to install, configure, and monitor Celerra File Server components.

World Wide Web works; specifies how to format and display Web pages. HTTP — See Hyper Text Transport Protocol.

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EMC CELERRA FILE SERVER PRODUCT DESCRIPTION GUIDE

EMC CELERRA FILE SERVER PRODUCT DESCRIPTION GUIDE

Hyper Text Transport Protocol (HTTP) — HTTP, the underlying protocol used by the World Wide Web, defines message formatting and transmittal, as well as responses to various commands that Web servers and browsers need to take. Called a stateless protocol, HTTP allows independent execution of each command, without any knowledge of previous commands. HTTP 1.1 supports “persistent connections;” a browser can receive multiple files through the same Web server connection. ICMP — See Internet Control Message Protocol. Internet Control Message Protocol (ICMP) — A communications protocol that reports errors in datagram processing between networked nodes. Part of the Internet (IP) suite of protocols. Management Information Base (MIB) — The database controlled by SNMP. The MIB holds information about all resources managed by a network management system. Media Access Control (MAC) Address — The media-specific access control protocol within IEEE802 specifications. Meta Volume — A concatenation of volumes composed of disk, slice, or stripe volumes. MIB — See Management Information Base.

Ping — A TCP/IP procedure that uses the Internet Control Message Protocol (ICMP) echo to confirm the status of a network device (e.g., active/inactive). SNMP-based Network Management systems often use the ping procedure to give alarm signals. RARP — See Address Resolution Protocol (ARP). Reverse ARP — See Address Resolution Protocol (ARP). Simple Local Backup — A backup strategy that uses the server_archive command and backs up files to a local tape attached directly to a Data Mover. Simple Network Management Protocol (SNMP) — An application protocol developed in the mid 1980s for the purpose of managing network communications in the Internet Protocol suite. SNMP controls the MIB database. It is most commonly employed using TCP/IP protocols. Small Computer System Interface (SCSI) — A device-independent protocol that provides peer-to-peer interface communication from host-to-host, host-to-peripheral device, or peripheral device-to-peripheral device. This interface standard bus (8 bits wide) defines physical and electrical connections for SCSI devices, including disk, tape, and CD-ROM devices. Symmetrix — EMC’s high-performance Enterprise Storage system, a hardware and software

Mount — In combination with NFS, mount attaches to a subdirectory of a remote system over a dummy directory on the local machine. This protocol allows clients to mount or unmount file systems for access through NFS. Mount is accessible over UDP or TCP. NDMP — See Network Data Management Protocol. Network Data Management Protocol (NDMP) — A network protocol designed for the backup and retrieval of data. Network File Server — A self-contained, intelligent storage system that operates independently of the server’s operating system. Network file servers provide files storage as a shared resource and contain the standard network protocols required to communicate directly with the network. Network File System (NFS) — A distributed file system that provides transparent access to remote disks. NFS allows all systems on the network to share a single copy of the directory (the alternative involves duplicating common directories on every system). Web NFS enables this same functionality to occur over the Internet. Network Information Services (NIS) — This Yellow Page service of Sun® Microsystems maps host names to IP addresses and vice versa. It also can map usernames, user ids, groups, ARP tables, services, mail aliases, etc. NTFS (NT File System) — This file system for the Windows NT operating system improves reliability, such as transaction logs to help recover from disk failures. It allows control access to files, allowing users to set permissions for directories and/or individual files. Other operating systems (e.g., DOS) cannot access NTFS files. NTFS supports spanning volumes for large applications, allowing distribution of files and directories across several physical disks. Peripheral Connect Interface (PCI) Bus — A local bus specifically designed for use with the Intel Pentium® processor.

storage system designed for high-capacity, highly efficient online storage. TCP/IP — Transmission Control Protocol/Internet Protocol. Protocols used in network communications routing and data transfer. The accepted standard for UNIX-based operating systems and the Internet. Telnet — As the Internet standard protocol for remote terminal connection, Telnet allows a user at one site to interact with a remote device or system that expects terminal-mode traffic. Terabyte — 2 to the 40th power (1,099,511,627,776) bytes, or approximately 1 trillion bytes. Transport Control Protocol (TCP) — A transport control protocol offering reliable connectionorientated transport service in the Internet suite of protocols. Used with the IP connectionless network protocol in TCP/IP configurations to transport information across networks. User Datagram Protocol (UDP) — A connectionless transport protocol service in the Internet suite of protocols. Used by the standard Internet name (DNS) and file services (NFS), and more efficient than TCP, UDP can be used effectively where the application takes care of reliability issues. UxFS — A high-performance Celerra File Server file type based on traditional Berkeley UFS, enhanced with 64-bit support, metadata logging for high availability, and several performance enhancements. WebNFS — See NFS. Windows Internet Naming Service (WINS) — A name resolution system that determines the IP address associated with a particular network computer. This service provides mapping between the machine name and the Internet address, allowing Microsoft networking to function over TCP/IP networks. WINS — See Windows Internet Naming Service.

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EMC Celerra File Server
best-of-breed solutions mission-critical applications unlimited capabilities unprecedented control

where information lives

www.EMC.com

EMC Corporation Hopkinton Massachusetts 01748-9103 1-508-435-1000 In North America 1-800-424-3622, ext. 362

EMC2, EMC, and Symmetrix are registered trademarks and EMC Enterprise Storage, Celerra, EDM, SRDF, and where information lives are trademarks of EMC Corporation. Other trademarks are the property of their respective owners. © 2000 EMC Corporation. All rights reserved. Printed in the USA. 6/00 Produced by EMC Global Communications. L795.3 Product Description Guide

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