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Kent, WA 98042 (503)
I have a proven record of implementing and managing programs to maximize productivity, employee morale and
operational efficiency for companies across a broad range of industries. Demonstrated ability to identify research
and introduce cost-efficient benefits plans that offer enhanced coverage for personnel. Employ excellent
communication and interpersonal skills to effectively resolve issues, reduce tensions and guide work force to
successfully achieve company goals. Proficient using Microsoft Word, Access, PowerPoint, Excel and Outlook as
well as ADP HR Perspective, Kronos, Ceridian, e-Time and People-Trak specialized software.

Other Software Programs: Amadeus, Saber, Compass (Costco Travels proprietary travel booking software)

Costco Travel, Issaquah, WA August 2008-Oct 2013
Covington Warehouse- loaned out as a temp for 3 months 2008
Issaquah Warehouse for 3 months as a temporary 2004
Trading loaned out as a temp for 3 months 2011
Corporate office Loaned out to HR department 2012
Customer Service, book member travel-cruises and land packages, Cover supervisor line when needed for the
cruise side of business, SIT program (Supervisor in Training ) to learn the Costco Way, work on difficult
Customer Service issues, Sold $2.8 million 2013 1
ten months. Sold $2 million in 2011. Assisted with new agent
training on the phones during each new training class.

MONEYTREE, INC., Seattle, WA 2007- 2008
Leaves & Benefit Specialist Responsible for tracking all leaves for 1500 employees in 5 states, CO, CA, ID, WA
NV. I was responsible for administering Workers Comp for all 5 states, helped audit payroll, worked w/proprietary
time keeping software, and Ceridian. Assisted with auditing payroll. Updated HRIS system with leave data.

OAK HARBOR FREIGHT LINES, INC. Auburn, Wa 2006- 2007
Employee Relations/Payroll Responsible for working with 7 terminals with over 500 employees, counseling
Managers on employment matters, Administer FMLA for the terminals, payroll, HRIS administration, Kronos time
keeping and administration, Background checks, Reconciliation of Benefit account, Benefit administration for non-
Union benefits. FSA Accounts, 401k. Backup on full cycle ADP payroll, Audited payroll for Drivers and Hourly
employees- made corrections in time & attendance system, Kronos. Input new employees into HRIS system.
Updated changes to HRIS.

CONSULTING- Seattle Area & Portland Area 2001- 2006
I have worked at a number of companies since 2001 to help resolve different employment issues such as- personnel
problems, establish an office, or supervise temporary employees onsite and converting an HRIS system. Recruiting
& Writing Training Modules & Job Descriptions and evaluations, employee relations
Contracting has allowed me to check out different areas in Seattle and decide what fields I would like to work in.
Comsys/Milgard Windows- Fife,WA - Training, recruiting and job descriptions
Manpower/Nintendo North Bend, WA Supervise, counsel, Schedule 50-250 temporary employees, New
employee orientation, employee relations and customer relations, Adhoc reporting for Manpower and Nintendo.
Audited hours for Temp employees, made corrections and transmitted payroll to Manpower for processing.
Access Staffing/Zetec, Inc. Issaquah, WA Maintain HRIS system, New employee correspondence,
assisted with recruiting, event planning, reports for HR department, Audited ADP payroll, sorted checks and backed
up Payroll Manager.
Livebridge, Inc. Milwaukie, OR coordinated the HRIS conversion from ADP to Ceridian, 5000+
employees, Recruiting, Assisted w/Payroll, Designed training material for Ceridian HRIS system,

Kent, WA 98042 (503)
BOYD CORPORATION Portland, Oregon 1998 2001
Human Resources Manager
Maintained constant interaction and communication with employees to promote morale and productivity, address
and resolve grievances and answer benefits questions in addition to coordinating a wide range of administrative and
other Human Resources functions for an innovative fabricator of plastic, foam and metal parts for OEMs. Processed
division payroll, maintained personnel files and conducted new employee orientation. Oversaw the screening and
interviewing of key replacement personnel.
Coordinated the acquisition, preparation and management of up to 75 temporary employees working around
the clock in order to successfully complete a crucial four-month project with HP, ensuring workflow, safety
and accurate billing to maximize productivity.
Helped defuse hostile environment created by problem manager, utilizing effective communication skills to
rebuild employee morale and trust.
Collaborated with and assisted Safety Manager concerning training and safety issues by keeping records,
reviewing material, aiding in presentations and participating in the safety committee.
Developed ISO training procedures and records to uphold ISO 9000 certification and compliance.
Revamped attendance policy, ergonomically evaluated workstations and implemented an Affirmative Action
Plan. Evaluated EE relations problems and resolved in a win/win situation with having to go to court to
resolve issue.
Implemented new ADP for Division, Populated system with Employee data- personal, training, payroll,
attendance history from People Trak HRIS system. Audited & Transmitted Division Payroll on a semi-
monthly basis. Audited time/attendance/and payroll for Division. Made corrections & updates to ADP system
for each employee.
LRS ARCHITECTS Portland, Oregon 1994 1996
Operations/Business Manager
Handled multiple administrative and Human Resources duties while overseeing daily operations for a small
architecture firm specializing in assisted living facilities, government offices and LDS churches. Cross-trained and
managed floating support staff of four in addition to processing invoices, timesheets, accounts payable/receivable,
payroll and bank deposits. Worked with employees to resolve benefits problems and directed new employee
orientation. Organized personnel, accounting and project files.
Implemented and installed new ADP Perspectives payroll/HRIS system from manual paper/call in payroll.
Ran full cycle payroll (computerized).
Compiled reports for the Partners on financial information, income, debt, outstanding AR.
Dramatically reduced accounting and legal fees by one-third ($25,000) each year by rapidly learning and
utilizing Timberline project tracking software that had been purchased and improperly installed by
predecessor; diligently set up and reviewed files for accuracy to fully realize system benefits.
Introduced and maintained new and improved employee Health/Dental, 401(k) and Life benefits packages at
lower cost to company.
Wrote and implemented Paid Time Off Policy that cut unexpected absences by 75%.
Bachelor of Science, Education
PHR Professional Human Resources Certification would be willing to recertify since certification has expired