813.830.3786 jmjwolf@yahoo.

com
3550 VALLEJO ST • DENVER , CO

Josh Wolf
Service Professional ~ Detail Oriented ~ Staff Training

 Outstanding record in identifying and responding to guest & employee needs

 Excellent interpersonal and communication skills
 Adept at managing multiple tasks and resolving or minimizing problems by identifying
them in their early stages

AREAS OF EXPERTISE

▪ Staff motivation ▪ Marketing and Finance ▪ Leadership

▪ Budget Administration ▪ People skills ▪ Time Management
▪ Organizational skills ▪ Problem Resolution ▪ Event and Party Planning

PROFESSIONAL EXPERIENCE

OCEANAIRE ▪ DENVER, CO
Server/Lead Trainer 2008 to present
▪ Hands on experience to achieve outstanding customer service
▪ Training all new front of house staff
▪ Revamping standards and materials for past training program

PALOMINO ▪ DENVER, CO
Server 2007 to 2008
▪ Hands on experience to achieve outstanding customer service

JOHNNY CARINOS ▪ TAMPA, FL

FOH Manager 2006 to 2007
▪ Responsible for all front of house operations, hiring, and training
▪ Brought bar cost down to an all time low

BUCA DI BEPPO ▪ Chandler, Arizona

Assistant General Manager 2003 to 2006
▪ Administered the conceptualization and implementation of a nation wide preset menu form for new menu
rollout
▪ Spearheaded the design and implementation of weighted bar inventory system resulting to 99% error-free
counts of visually difficult items (i.e. kegs, bag in a box wines, etc.)
▪ Designed merge-able produce pricing/order sheets in Excel from each produce supplier that eliminates the
need for weekly price comparisons for Kitchen Manager
▪ Over half of the staff retained employment for an average of 4 years, well above the industry average
▪ Implemented a Carryout Club reward program for guests

BUCA DI BEPPO ▪ Albuquerque, NM

Guest Relations Coordinator/Supervisor/Trainer 2002 to 2003
▪ Earned promotion from server to Guest Relations Coordinator/Supervisor/Trainer in three months and to
Assistant General Manager after nine months

JOSH WOLF
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 813.830.3786 jmjwolf@yahoo.com
3550 VALLEJO ST • DENVER , CO

Josh Wolf
BUCA DI BEPPO ▪ Tampa, FL
Server/Bartender/Host/Busser/Food Runner/Pizza Cook/Pantry Cook 2000 to 2002
▪ Hands on experience to achieve outstanding customer service and food

DON PABLOS ▪ Tampa, FL

Server/Bartender/Trainer 1998 to 2000
▪ Hands on experience to achieve outstanding customer service
▪ Training all new front of house staff

CAFÉ ITALIA ▪ Tampa, FL

Server/Banquet Coordinator 1997 to 1998
▪ Hands on experience to achieve outstanding customer service
▪ Party planning

ACTIVITIES

YMCA Fundraising
Ahwatukee Chamber of Commerce
Desert Vista High School Fundraising
Waste Not Want Not Foundation
Groundhog Shadow Day
Habitat For Humanity
Concert For Kids

AWARDS AND HONORS

1st place Family Friendly Dining ▪ Buca di Beppo Chandler- City Search Best of Phoenix 2005
2nd place Best Special Occasion Dining ▪ Buca di Beppo Chandler- City Search Best of Phoenix 2005
Five Year Tenure Pin for longevity with Buca di Beppo
One Year Tenure Pin for longevity with Oceanaire
100% Secret Shopper with Oceanaire

PROFESSIONAL TRAINING

Serve Safe Certified by Sysco

JOSH WOLF
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