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VMware View
Exam Bl uepri nt



VMware View Exam testing center exam code: VCP510-DT
Exam Blueprint Version 3.3
28 April 2014

Disclaimers:
This blueprint is intended to provide information about the objectives covered by this exam, related
resources, and recommended courses. The material contained within this blueprint is not intended to
guarantee that a passing score will be achieved on the exam. VMware recommends that a candidate
thoroughly understands the objectives indicated in this guide and utilizes the resources and courses
recommended in this guide where needed to gain that understanding.
Blueprint Authors:
Randy Becraft
Jon Hall
Jeff Hall
Contributors:
Ray Dusseault
Timothy Federwitz
Al Grandville
Chuck Hirstius
Eric Stine
Tom Thomas
Tommy Walker



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Table of Contents
1. The Exam ............................................................................................................................................................. 3
1.1 Purpose of Exam ........................................................................................................................................... 3
1.2 Number of Questions.................................................................................................................................... 3
1.3 Passing Score ................................................................................................................................................ 3
1.4 How Objectives Relate to Questions on the Exam ....................................................................................... 3
1.5 Languages ..................................................................................................................................................... 3
1.6 Time Limit ..................................................................................................................................................... 3
1.7 Scheduling and Taking the Exam .................................................................................................................. 4
1.8 Certification Tracks ....................................................................................................................................... 4
1.9 Recertification ............................................................................................................................................... 4
1.10 Retake Policy ............................................................................................................................................... 5
1.11 Exam Security .............................................................................................................................................. 5
2. Intended Audience .............................................................................................................................................. 5
2.1 Intended Audience ........................................................................................................................................ 5
3. Objectives covered in the VMware View Exam .................................................................................................. 5
3.1 Introduction .................................................................................................................................................. 5
3.2 Objectives ..................................................................................................................................................... 6
Section 1 Install View server components ................................................................................................... 6
Section 2 Configure the View environment ................................................................................................. 8
Section 3 Create and configure pools ........................................................................................................ 13
Section 4 Implementation Troubleshooting .............................................................................................. 15
Section 5 Component features and functions ........................................................................................... 18
4. VCP5-DT Path and Course Recommendations ................................................................................................. 19
4.1 VCP5-DT Path .............................................................................................................................................. 19
4.2 Course Recommendations .......................................................................................................................... 19
5. Additional Resources ........................................................................................................................................ 21
5.1 Mock Exam .................................................................................................................................................. 21
5.2 VCP5-DT Community .................................................................................................................................. 21
5.3 Building a vSphere Test Environment ......................................................................................................... 21

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1. The Exam
1.1 Purpose of Exam
The VMware View Exam tests certification candidates on their skills and abilities implementing, installing, and
configuring a VMware View 5.x environment. Successful candidates demonstrate mastery of these skills and
abilities.
1.2 Number of Questions
The VMware View Exam consists of 85 questions and a short pre-exam survey consisting of 7 questions.
1.3 Passing Score
The passing score for this exam is 300, using a scaled scoring method. The scale is from 100-500. Scaled
scores are calculated using a mathematical formula that considers a variety of factors, including the number
and type of exam questions included in a specific version of the exam. Because this combination may vary in
different versions of the same examination, scaled scores provide a fair score for each individual based on the
version of the exam taken.
1.4 How Objectives Relate to Questions on the Exam
Objectives summarize what the test is designed to measure. Objectives are developed by Exam Developers
and subject matter experts (SMEs) based on identified tasks that relate to the job of implementing, installing,
and configuring a VMware View environment. Once the initial development process is complete, these
objectives are verified using an external group of individuals in the actual job role. The external survey
determines the number of questions for each objective, which relates directly to the criticality of the task in
the job role.
1.5 Languages
The exam is available in English.
1.6 Time Limit
The time limit for the exam is 90 minutes, with an additional 15 minutes to complete the survey questions and
agreements. Candidates who take the VMware View Exam in a country where English is not a primary
language will have an additional 30 minutes added to the exam time. This time extension is automatic, no
additional action is required from the candidate. For the purposes of this exam, countries where English is
considered one of the primary languages include Australia, New Zealand, Belize, South Africa, Bermuda, the
United Kingdom, Canada, the United States and Ireland.
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1.7 Scheduling and Taking the Exam
This exam is administered through Pearson VUE. For details on the rules and procedures associated with
registering for and taking the exam, which exams are available, latest certification news and more, please visit
the VMware page on Pearson VUEs website at http://www.pearsonvue.com/vmware.
Pearson VUEs website can also be used to locate a testing center in your area, schedule a VMware exam, and
review exam history information.
1.8 Certification Tracks
The VMware View Exam is a component of the VCP5-DT certification. The certification requires a passing score
on the exam and successful attainment of the VMware Certified Professional 5 Data Center Virtualization
(VCP5-DCV) certification. The VCP5-DCV certification may be taken before or after passing the VMware View
Exam, but the VCP5-DT certification cannot be granted until both steps are completed.
Note: VCP5 (VMware Certified Professional on vSphere 5) has been renamed VCP5-DCV.
A VCP certification is required before attempting a VMware Certified Advanced Professional level certification.
1.9 Recertification
The recertification policy helps ensure that all VCP holders are current in their VMware training, and
encourages certified professionals to expand the depth and breadth of their knowledge by recertifying in a
different track or at a higher level.
Certification holders must recertify within two years of earning their most recent VCP certification.
Prerequisite course requirements are waived, but the exam and exam cost are the same as those required for
initial certification.
There are three ways to recertify:
Take the current exam for the VCP certification currently held. For example, a VCP3 could take the
current VCP5-DT (VCP510-DT) exam.
Earn a new VCP certification in a different solution track. For example, a VCP5-DT could recertify by
earning a VCP5-DCV (VCP550) certification.
Advance to the next level by earning a VMware Certified Advanced Professional (VCAP) certification.
Certification holders who do not maintain training currency will have their certifications revoked. Re-earning a
revoked certification requires satisfying the same prerequisites as any candidate attempting to earn that
certification for the first time. Revoking certification entails:
Loss of access to the VCP portal
Loss of the right to use VMware certification logos
Notification of the lost certification status on MyLearn transcripts
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For more information on the certification program or to register for our recommended courses, please visit
vmware.com/go/recertification or contact certification@vmware.com.
1.10 Retake Policy
If a candidate fails an exam on the first attempt, he or she must wait seven calendar days from their original
appointment time before he or she can register to retake the exam. There is no limit to the number of retakes
a candidate can attempt, but the same waiting period applies after each failed attempt. Once the exam is
passed, a candidate may not make any further attempts.
1.11 Exam Security
VMware reserves the right to refuse certifying a candidate who violates exam security policies. This includes
copying and redistribution of exam material, using any type of study material during the exam itself,
attempting to photograph exam items and taking an exam using a false identity. Pearson VUE testing centers
will take your photo and capture your digital signature upon arrival to take the exam.
2. Intended Audience
2.1 Intended Audience
A candidate for the VMware View exam has 6-12 months experience working with the VMware View product.
Candidates are infrastructure personnel with experience installing, configuring, and troubleshooting the
virtual infrastructure and View environment. Candidates must possess the ability to configure the VMware
vSphere environment including, but not limited to, creating virtual machines and monitoring host resource
usage. Due to the vSphere knowledge required, the candidate must have the VMware Certified Professional 5
Data Center Virtualization (VCP5-DCV) certification. The successful candidate will most likely have additional
industry-recognized general IT certifications or equivalent experience (typically 2-5 years).
3. Objectives covered in the VMware View Exam
3.1 Introduction
It is recommended that candidates have the knowledge and skills necessary to administer VMware View and
VMware vSphere environments before taking the VMware View Exam. It is also suggested that the candidate
complete the recommended courses prior to attempting the exam.
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3.2 Objectives
Prior to taking this exam, candidates should understand each of the exam objectives. Each objective is listed
below; along with related tools the candidate should have experience with, and related documentation that
contains information relevant to the objective. All objectives may also be referenced in other product
documentation not specifically highlighted below. The candidate should be familiar with all relevant product
documentation or have an equivalent skill set.
Section 1 Install View server components
Objective 1.1 Install View Composer
Knowledge
Identify minimum hardware and software requirements for installation
Describe Composer database and connectivity
Describe Composer service and dependencies
Navigate View Composer installation wizard
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Security Guide
Objective 1.2 Install View Standard and Replica Connection Server(s)
Knowledge
Identify minimum hardware and software requirements for installation
Identify required firewall rules
Navigate the View Connection Server installation wizard
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Security Guide

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Objective 1.3 Install View Transfer Server
Knowledge
Identify minimum hardware and software requirements for installation
Identify required firewall rules
Navigate the View Connection Server installation wizard
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Security Guide
Objective 1.4 Install View Security Server(s)
Knowledge
Identify minimum hardware and software requirements for installation
Identify required firewall rules
Identify security server pairing password
Navigate the View Connection Server installation wizard
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Security Guide
Objective 1.5 Prepare Active Directory for installation
Knowledge
Describe characteristics of required Active Directory domain accounts (e.g., permissions).
Describe characteristics of required Active Directory groups
Identify and describe the GPO template files
Describe Organizational Units (OUs) for machine accounts and kiosk mode client accounts
Verify trust relationships
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Security Guide
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Section 2 Configure the View environment
Objective 2.1 Configure View Composer
Knowledge
Identify default View Composer port settings
Identify domain accounts used for QuickPrep
Identify theVMware vCenter Server system
Identify necessary account domain permissions and domain trust relationships
Enable View Composer from View Administrator and add domain account(s)
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Administration Guide
VMware View Architecture Planning Guide
Objective 2.2 Configure VMware View Events Database
Knowledge
Explain the purpose of the Events Database
Identify minimum requirements for the Events Database
Identify which database server is being used (i.e., Oracle or SQL).
Determine port number
Configure the Events Database settings
Configure the connection to the Event database
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Administration Guide
Objective 2.3 Configure View Standard and Replica Connection Server(s)
Knowledge
Identify View Connection Server backup settings
Identify View Global Settings
Identify the account to connect to vCenter
Add View license settings
Modify Global Policies
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Configure external URL settings
Identify View Connection Server general settings
Identify default roles, custom roles, and what permissions are available
Describe the use of folders within the View Connection Server
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Administration Guide
VMware View Architecture Planning Guide
Objective 2.4 Configure View Security Server(s)
Knowledge
Configure View Connection Server backup settings
Identify external URL settings
Identify PCoIP secure gateway
Identify View Connection Server general settings
Edit View Security Server settings
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Administration Guide
VMware View Architecture Planning Guide
Objective 2.5 Configure View Transfer Servers
Knowledge
Identify Transfer Server repository
Identify vCenter Server that contains the Transfer Server
Identify the Transfer Server virtual machine
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Administration Guide
VMware View Architecture Planning Guide
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Objective 2.6 Configure advanced display protocol settings (PCoIP/RDP)
Knowledge
Reference GPO templates
Describe RDP requirements
Locate ADM template files
Explain GPO settings
o Describe build to lossless
o Describe how to configure cache size
Identify maximum number of monitors and resolution
Configure Flash quality and throttling
Configure software 3D rendering capabilities
Tools
VMware View Administration Guide
VMware View Architecture Planning Guide
VMware View 5 with PCoIP
VMware View ADM files
Objective 2.7 Enable RSA / Smart Card
Knowledge
Import certificates
Turn on certificate based authentication
Identify RSA instance
Identify authentication requirements for RSA and Smart Cards
Tools
VMware View Administrator
VMware View Installation Guide
Objective 2.8 Configure role-based administrators
Knowledge
Identify required folders
Create View folders for delegated administration and roles
Set permissions on a folder
Create the administrator roles
Assign folders and roles to user and/or groups
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Tools
VMware View Administrator
VMware View Installation Guide
Objective 2.9 Configure remote and/or location-based printing for View Desktops
Knowledge
Describe ThinPrint architecture
Identify ThinPrint services
Register .dll file
Configure GPO
Import location printing ADM file
Tools
VMware View Administrator
VMware View Installation Guide
VMware View ADM files
Objective 2.10 Configure the environment for Local Mode
Knowledge
Publish linked clone replica to Transfer Server repository
Identify Local Mode policies
Configure Local Mode policies
Ensure client device meets Local Mode requirements (e.g., proper version of View Client,
hardware requirements, disk space, end device resource requirements, etc.)
Verify transfer server configuration
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Administration Guide
VMware View Client with Local Mode
Objective 2.11 Configure the environment for Kiosk Mode
Knowledge
Utilize vdmadmin (e.g., enable/disable Kiosk Mode, assign client to desktop, etc.)
Identify client devices identification mechanism (MAC, custom name, etc.)
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Tools
VMware View Installation Guide
VMware View Administration Guide
vdmadmin.exe
VMware View Client
Objective 2.12 Create ThinApp applications and a ThinApp repository
Knowledge
Create ThinApp applications
Create or identify supported file share
Assign permissions to the share
Verify MSI streaming setting in the package.ini files
Identify necessary ThinApp package components to put on the share
Assign ThinApp applications to pools
Tools
VMware View Administrator
VMware View Installation Guide
VMware View Administration Guide
Objective 2.13 Manage User Configurations
Knowledge
Configure the profile store
Configure Virtual Profile GPOs
Configure View Media Services for Clipboard Support
Tools
VMware View Administrator
VMware View Administration Guide

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Section 3 Create and configure pools
Objective 3.1 Configure Automated Pools using linked clones
Knowledge
Identify floating vs. dedicated assignments
Identify persistent disk settings
Identify the disposable disk settings
Identify pool settings
Identify provisioning settings
Identify base image and snapshot
Identify vCenter Server resource settings
Identify guest customization settings (e.g., QuickPrep, Sysprep)
Tools
VMware View Administrator
VMware View Administration Guide
Objective 3.2 Configure automated pools using full clones
Knowledge
Identify floating vs. dedicated assignments
Identify pool settings
Identify provisioning settings
Identify template
Identify vCenter Server resource settings
Identify guest customization settings
Tools
VMware View Administrator
VMware View Administration Guide
Objective 3.3 Configure manual pools
Knowledge
Identify pool settings
Identify desktop sources
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Tools
VMware View Administrator
VMware View Administration Guide
Objective 3.4 Configure Local Mode use
Knowledge
Given a customer environment and requirements, apply compatible Local Mode pool settings
Tools
VMware View Administrator
VMware View Administration Guide
VMware View Client with Local Mode
Objective 3.5 Build desktop sources
Knowledge
Perform OS optimizations
Update drivers
Perform installation of View Agent
Configure virtual machine hardware
Perform installation of VMware Tools
Create snapshots
Create customization specifications
Tools
VMware View Administrator
VMware View Administration Guide
VMware View Installation Guide
Windows XP Deployment Guide
VMware View Optimization Guide for Windows 7

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Section 4 Implementation Troubleshooting
Objective 4.1 Troubleshoot View Composer
Knowledge
Identify View Composer log locations
Troubleshoot Composer provisioning errors
Troubleshoot Composer agent issues
Troubleshoot Composer installation errors
Troubleshoot Composer permission issues
Collect diagnostic information for View Composer
Troubleshoot Quickprep customization issues
Tools
VMware View Administrator
svi-support script
VMware View Administration Guide
VMware View Installation Guide
Objective 4.2 Monitor and Troubleshoot Events
Knowledge
Troubleshoot database connectivity issues
Monitor events in View Manager
Set logging levels
Tools
VMware View Administrator
VMware View Administration Guide
VMware View Installation Guide
Objective 4.3 Troubleshoot Guest OS Customization
Knowledge
Troubleshoot GPO issues
Troubleshoot access issues
Troubleshoot template issues
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Tools
VMware View Administrator
VMware View Administration Guide
VMware View Installation Guide
Windows XP Deployment Guide
VMware View Optimization Guide for Windows 7
Objective 4.4 Troubleshoot Accounts and Permissions
Knowledge
Troubleshoot entitlement issues
Troubleshoot account issues
Troubleshoot permissions errors
Tools
VMware View Administrator
VMware View Administration Guide
VMware View Installation Guide
VMware View Security Guide
Objective 4.5 Troubleshoot Connectivity Between View Components
Knowledge
Troubleshoot connection problems between View Client and View Connection Server
Troubleshoot connection problems between View Client and PCoIP Secure Gateway
Troubleshoot desktop connectivity issues
Create a Data Collection Tool (DCT) bundle
Collect diagnostic information for View Client
Collect diagnostic information for View Connection Server
Tools
VMware View Administrator
View Client
vdmadmin
support.bat
VMware View Administration Guide
VMware View Installation Guide
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Objective 4.6 Troubleshoot PCoIP Configuration
Knowledge
Monitor PCoIP Sessions Statistics
Troubleshoot performance issues
Troubleshoot packet loss
Optimize visual settings
Tools
VMware View Administrator
VMware View Administration Guide
VMware View Installation Guide
VMware View 5 with PCoIP
Objective 4.7 Troubleshoot View Servers (Connection, Security, Transfer)
Knowledge
Troubleshoot View Transfer Server and local desktop operations
Troubleshoot View Security Server issues
Troubleshoot View Connection Server issues
Tools
VMware View Administrator
support.bat
VMware View Administration Guide
VMware View Installation Guide
Troubleshooting VMware View Security Server failures
Objective 4.8 Troubleshoot View Persona Management
Knowledge
Enable Persona Management logging
Troubleshoot Persona Management policy issues
Troubleshoot Persona Management repository issues
Tools
VMware View Administrator
VMware View Administration Guide
VMware View Installation Guide
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Troubleshooting Persona Management
Section 5 Component features and functions
Objective 5.1 Describe and differentiate between component functions and features at an in-depth
level (i.e., not only what they do, but how they work).
Knowledge
Describe View architecture
Describe View protocols
Identify network ports required for View protocols
Describe VMware View Composer
Describe VMware View Connection server
Describe VMware View transfer server
Describe VMware View security server
Describe RDP
Describe PCoIP
Describe VMware ThinApp
Describe Local mode
Describe Kiosk mode
Describe View client access options
Describe Persona management options
Describe View Agent
Tools
VMware View Administrator
VMware View Administration Guide
VMware View Architecture Planning Guide
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4. VCP5-DT Path and Course Recommendations
4.1 VCP5-DT Path

4.2 Course Recommendations
VMware Horizon View: Install, Configure, Manage [V5.2]
This hands-on training course builds your skills in the VMware Horizon View suite of products:
VMware View Manager, VMware View Composer, and VMware ThinApp. This course is
based on the Horizon View 5.2 and ThinApp 4.7 releases.
At the end of the course, you should understand the features and operation of View and be able to:
Install and configure Horizon View components
Create and manage dedicated and floating desktop pools
Deploy and manage linked-clone virtual desktops
Configure and manage desktops that run in local mode
Configure user profiles with View Persona Management
Configure secure access to desktops through a public network
Use ThinApp to package applications
Entitle applications by using Horizon View
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VMware View: Install, Configure, Manage [V5.1]
This hands-on training course builds your skills in the VMware View suite of products: VMware View
Manager, VMware View Composer, and VMware ThinApp.
At the end of the course, you should understand the features and operation of View and be able to:
Install and configure View components
Create and manage dedicated and floating desktop pools
Deploy and manage linked-clone virtual desktops
Configure and manage desktops that run in local mode
Configure secure access to desktops through a public network
Use ThinApp to package applications
This course covers a majority of the objectives on the VCP-Desktop Exam and is recommended for
individuals who want to gain a better understanding of the objectives represented in the exam.

VMware View: Desktop Fast Track [V5.1]
This fast-paced, extended-hour training course includes the content of the following courses:
VMware View: Install, Configure, Manage
Application Virtualization with VMware ThinApp
VMware View: Design Best Practices
This hands-on training course builds your skills in the VMware View suite of products: VMware View
Manager, VMware View Composer, and VMware ThinApp. It will provide applications-oriented
administrators with the knowledge and skills to virtualize Windows applications with ThinApp and to
choose the best deployment and updating processes for their environment. The course will also
present a methodology for analyzing and designing a View solution for the VMware vSphere
infrastructure.
At the end of the course, you should understand the features and operation of View, View design
principles, and ThinApp operation. You should be able to do the following:
Install and configure View components
Create and manage dedicated and floating desktop pools
Deploy and manage linked-clone virtual desktops
Configure and manage desktops that run in local mode
Configure secure access to desktops through a public network
Use ThinApp to package applications
This course provides the same level of coverage as the VMware View: Install, Configure and Manage
class while providing more in-depth coverage of ThinApp and coverage of design topics (note, design
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topics are not covered in the VCP-Desktop exam). This course is recommended for individuals who
want a more in-depth learning experience that includes design methodologies.
5. Additional Resources
5.1 Mock Exam
VMware provides a mock exam for the VMware View Exam. The mock exam contains sample questions, along
with explanation for incorrect responses. The mock exam presents ten questions, written by the same
authors of the actual exam. The mock exam pass score is set to 100%, and a candidate can retake the mock
exam as many times as desired until the 100% score is achieved. Please be advised that the pass score for the
mock exam is unrelated to the pass score for the actual exam. Refer to section 1.3 for the scoring information
for the VMware View Exam.
The mock exam is located at: http://mylearn.vmware.com/quiz.cfm?item=30036&ui=www_cert
5.2 VCP5-DT Community
VMware provides an online community for VCP5-DT candidates. This community contains valuable
information from other candidates and senior Desktop professionals, and is moderated by VMware
certification staff. The community is located at:
http://communities.vmware.com/community/vmtn/certedu/certification/desktop_certifications/vcp-dt
5.3 Building a vSphere Test Environment
All VMware products, including View 5 and vSphere 5, can be downloaded and evaluated for 60 days. If you
have the equipment to install a copy of ESXi 5.x, you can install ESXi in a VM. This would allow you to install
multiple copies of ESXi and a copy of vCenter Server. For shared storage, obtain a virtual appliance that
contains an iSCSI target. Several of these are available on the appliance marketplace.