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Sl No Metric Formula

1 Requirement Stability Index (Number of Original Baseline Requirements + Number of Baseline Requirements
changed + Number of New Requirements added to Baseline Requirements +
number of baseline requirements deleted) / (Number of Original Baseline
2 Test Design Coverage ((# of requirements covered in test design by QA/Scope of the Requirements to
be covered as mentioned in Test plan (after finalizing any Risk Based approach))
* 100)
3 Test Execution Coverage ((Total Number of test cases or scenarios executed (Pass + Fail)/ Total Number
of test cases or scenarios planned to execute)*100)
4 Test Effectiveness ((Number of defects identified during QA testing phase - Number of invalid
defects) / (Number of defects identified during testing phase + Number of
Critical and High Severity defects found in Production))*100
5 Defect Re-open Rate ((Number of Defects Reopened after fix / Total Number of Defects Fixed ) *
6 Defect Discovery Rate ((Total number of defects found / Number of Test Cases executed) * 100)
7 Defect Aging by Priority ((Detected on Date- Closing date of Defects with status as Closed, Rejected,
Duplicate & Deferred) or (Detected On Date- Current date for any other status))
8 Test Design Productivity (Number of Test Cases prepared) / (Effort spent for Test Case Preparation)
9 Test Execution Productivity (No of Test Cases executed) / (Effort spent for Test Case Execution)

10 Production Defect Leakage Critical Severity Production Defect Leakage: ((number of Critical Severity
defects unidentified during testing phase but found in production/ (number of
defects unidentified during testing phase but found in production + total number
of valid defects identified during testing phase))*100
11 Test Plan Coverage on
(No of requirements covered / total number of requirements) * 100
Example: Total number of requirements estimated are 46, total number of
requirements tested 39, and uncovered 7
12 Test Case defect density

(Defective Test Scripts/Total Test Scripts) * 100
Example: Total test script developed 1360, total test script executed 1280, total
test script passed 1065, and total test script failed 215.

So, test case defect density is
215 X 100
---------------------------- = 16.8%
13 Defect Slippage Ratio

Number of Defects Slipped (i.e. reported from production) / (Number of
Defects Raised - Number of Defects Withdrawn) * 100
Example: Customer filed defects are 21, total defect found while testing are
267, total number of invalid defects are 17.
So, Slippage Ratio is [21/ (267-17)] X 100 = 8.4%

14 Requirement Volatility

(Number of Requirements Added + Deleted + Modified) *100 / Number of
Original Requirements.

Ensure that the requirements are normalized or defined properly while estimating
Example: AO Auto claims v1.3 release had total 67 requirements initially, later
they added another 7 new requirements and removed 3 from initial requirements
and modified 11 requirements.

So, requirement Volatility is (7 + 3 + 11) * 100/67 = 31.34%
Means almost 1/3 of the requirement changed after initial identification.
15 Review Efficiency The Review Efficiency is a metric that offers insight on the review quality and
Some organization also use this term as Static Testing efficiency and they
are aiming to get min of 30% defects in static testing.
Review efficiency=(Total number of defects found by reviews/Total number
of project defects) * 100
Example: A project found total 269 defects in different reviews, which were
fixed and test team got 476 defects which were reported and valid.
So, Review efficiency is [269/(269+476)] * 100 = 36.1%
16 Defect Removal Effectiveness DRE= (Defects removed during development phase/ Defects latent in the
product) * 100

Where defects latent in the product = Defects removed during development
Phase+ defects found later by user

17 ROI
(Consider acquisition costs,
hardware costs, labour costs,
training costs)
(Gains Investment costs)/ Investment costs