MICHAEL LOPEZ

SUMMARY
I am a motivated, personable, process and goal-driven Information Technology leader with more than a decade of experience
and fresh ideas in technical and business decision-making.

I am a decisive, straight-shooting manager with outstanding interpersonal communications, negotiation and people
management skills that takes initiative and works well in a fast paced environment.

I am experienced in developing, planning, and implementing IT standards that address business opportunities, cost savings, and
the latest technological solutions.

I am also flexible and versatile – able to maintain a sense of humor under pressure. As well as poised and competent with
demonstrated ability to easily transcend cultural differences.

Specialties: LAN/WAN, Active Directory, Exchange, Computer Software and Hardware, Team Management, IT
Security, Disaster Recovery, IT Ops/Data/Voice, IT and Business Relations, Budgets and Cost Controls, Professional
Presentations, Network Engineering and Architecture
EXPERIENCE
ALTAIR GLOBAL RELOCATION 10 / 2011 - Present
Senior System Engineer
 Reports directly to VP of IT Infrastructure
 Responsible for complex, global infrastructure projects including development, implementation, and support.
 Actively seeks after and improves organizational inefficiencies with IT solutions.
 Lead migration project from Exchange 2003 to Exchange 2010.
 Support and Maintain VMWare ESXi development, staging, and production environment with shared SAN storage.
 Integrated Video Conferencing between Lync 2010 and Polycom HDX.
 Maintains and supports Windows AD and Exchange 2010 environment with more than 400 users for a global
company.
Server platforms include: VMWare ESXi, Compellent, EqualLogic, Citrix XenServer, Citrix XenApp, Windows 2003/2008/2012
Server, Sonicwall, Aventail VPN.
BML CONSULTING 08 / 2010 - Present
IT Infrastructure Strategy Consultant
 Owner/operator of IT consulting company employed to identify and correct inefficiencies in IT operations.
 Provided both high-level strategy and hands-on implementation approach to all projects.
 Strategies implemented include: Virtualization, colocation, hosting, and cloud based solutions.
Client portfolio includes: Omniflight Helicopters, Inc., Altair Global Relocation, Vehicle Administrative Services, Ltd.,
Alliance Contract Furniture
MEDIA RECOVERY 04 / 2008 - 08 / 2010
Director of IT Infrastructure
Technical Accomplishments:
 Supported 300+ users in a Windows 2003 domain environment.
 Migrated users from Kerio Mail Server to Exchange 2007.
 Administered Exchange and Active Directory environment.



 Converted 22 ‘independent’ remote offices to a WAN over MPLS.
 Overhauled production servers to a more agile virtual environment build on Citrix XenServer and a SAN.
 Installed, configured and administered Citrix XenApp.
 Supported all telephony devices, including 3Com NBX, wireless phones, wireless PDAs, BlackBerry (BES), and iPhones.
Managerial Responsibilities:
 Responsible for all IT procurement.
 In charge of all budgeting, projected and actual.
 Managed IT Infrastructure team and all consultants and contractors.
 Served as IT liaison on several projects.
 Responsible for all IT-related vendor relationships.
 Created, implemented, and enforced all IT policies and procedures.
KITTY HAWK 04 / 2007 - 04 / 2008
Sr. Systems / Network Administrator
(Company file for chapter 7 bankruptcy after 30 years of service)
 Worked with software development to ensure proper environments for production/test/development.
 Administered P2V migrations of servers via VMware ESX.
 Maintained all servers and workstations, including patches, security, software and hardware installation.
 Maintained AVAYA PBX and AUDIX voicemail servers.
 Maintained users and computers via Active Directory and Group Policy management.
 Accountable for all hardware and software inventories.
 Responsible for all IT related procurement and research.
 Managed file level and application level security and ensure network security procedures.
 Created and maintained documentation of corporate computer manual and procedures.
 Provided technical support for all end users and for all software-related applications and hardware uses.
NCN 01/2006 – 04/2007
Technology Support Engineer
 Maintained users and computers via Active Directory and Group Policy Management
 Administered SQL Database to include backup and maintenance plans.
 Performed installations, maintenance, and testing of computer systems software and hardware.
 Supported users by performing duties via telephone, email, or in person.
 Researched, tested, recommended, and implemented new technology for all departments.
 Responsible for all company issued cellphones, PDAs, BlackBerrys.
 Maintained BlackBerry Enterprise Server.
 Built workstations and servers from barebones.
 Maintained network load-balancer and other networking peripherals such as routers and switches.
SOURCEHOV BUSINESS COMMUNICATION SERVICES 06 / 2005 - 01 / 2006
Solomon Support Technician
 Trained employees in all aspects of Solomon IV accounting package.
 Administered SQL Database to include backup and maintenance plans for Solomon.
 Supported users by performing duties via telephone, email, or in person.
 Created custom reports based on user’s requests.
DAC VISION 11 / 2004 - 06 / 2005
Information Systems Technician
 Maintained users and computers via Active Directory and Group Policy Management
 Trained employees in all aspects of technology including: Windows, Office, ERP suite, etc.
 Managed Exchange 2000, Internet access and firewall for entire company.
 Supported users by performing duties via telephone, email, or in person.
 Daily support, maintenance, and modification of all company software.
 Responsible for all company issued cellphones, PDAs, BlackBerrys.
 Assisted in the development a Disaster Recovery Plan based on the organization’s needs.
 Automated orders into ERP system by utilizing EDI and SQL.
 Updated documentation of corporate computer manuals and procedures
EDUCATION
DEVRY UNIVERSITY 2001 - 2004
Bachelor Of Science, Network & Communications Management
MACARTHUR HIGH SCHOOL 1997 - 2001
H.S. Diploma, Fine Arts & Technology
CERTIFICATIONS
VMWARE CERTIFIED ASSOCIATE - DATA CENTER VIRTUALIZATION 11 / 2013
VMware · License: 11989457-8BD7-CF15C5EFC329
DELL CERTIFIED SYSTEMS EXPERT (SERVERS, DESKTOPS, LAPTOPS) 08 / 2006
Dell