DNO182164 1

Issue 1-3 en Copyright © Nokia Corporation 2002.
Nokia Multimedia Terminal Gateway Release 1.0.3
Part of the Multimedia Messaging Service Application Suite
TGW Content:
A Guide for Operators
2
Copyright © Nokia Corporation 2002.
PURPOSE. This document describes the product(s) defined in the introduction of this
document and is subject to change without notice. This document is intended for the use of
Nokia Corporation’s customers for the sole purposes of the agreement under which it is
submitted. It has been prepared to be used by professional and properly trained personnel,
and the customer assumes full responsibility when using it.
PROVIDED “AS IS”. Nokia Corporation has used reasonable efforts to ensure that the
instructions contained in the document are adequate and free of material errors and
omissions. This document is provided on an “AS IS” basis, with no warranty of any kind.
NOKIA CORPORATION SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
FITNESS, MERCHANTABILITY AND TITLE. Further, the information or statements
contained in this document concerning the suitability, capacity or performance of the
product(s) concerned are not binding, except as may explicitly be agreed to by Nokia
Corporation in the agreement under which this document is submitted.
Limitation of Liability. Nokia Corporation’ liability for any errors in the document is
limited to the documentary correction of errors. IN NO EVENT SHALL Nokia
Corporation HAVE ANY LIABILITY FOR ANY DAMAGES OF WHATEVER
NATURE, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC
OR CONSEQUENTIAL, that might arise from the use of or inability to use this document
or anything contained herein.
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copyright according to applicable laws. No part of this document may be reproduced or
transmitted in any form or by any means without the prior written permission of Nokia
Corporation. Nokia and Nokia Connecting People are registered trademarks of Nokia
Corporation.
Product names mentioned in this document may be trademarks of their respective
companies and are mentioned for identification purposes only.
Copyright © Nokia Corporation 2002. All rights reserved.
DN0182164 3
Issue 1-3 en Copyright © Nokia Corporation 2002.
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 Product description for TGW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.2 About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.4 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.5 Typographic conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.6 Related documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.7 If you have documentation comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.8 Revision history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 TGW Subscribers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.1 Accessing TGW via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.1.1 Connecting to TGW via the Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.1.2 Legacy phone owners connecting to TGW via the Web . . . . . . . . . . . . 14
2.1.3 New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.1.4 Personal Album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.1.5 My Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1.6 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1.7 Logging out of TGW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.2 Accessing TGW via WAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.2.1 Configuring WAP gateway settings for TGW. . . . . . . . . . . . . . . . . . . . 21
2.2.2 Connecting to TGW with a WAP phone . . . . . . . . . . . . . . . . . . . . . . . . 22
2.2.3 New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.2.4 Personal Album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.2.5 User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.2.6 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2.2.7 Logging out of TGW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3 Non TGW Subscribers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.1 Viewing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.2 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.3 Logging out of TGW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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Copyright © Nokia Corporation 2002.
DN0182164 5
Issue 1-3 en Copyright © Nokia Corporation 2002.
1 Preface
The preface provides the following introductory topics:
• Product description for TGW
• About this document
• Audience
• Scope
• Typographic conventions
• TGW documentation
• Related documentation
• If you have documentation comments
• Revision history
1.1 Product description for TGW
TGW is a companion application to the Nokia Artuse™ Multimedia Messaging Service
Center (MMS Center). The MMS Center delivers messages composed of text, images,
and other media types between multimedia terminals.TGW extends the MMS Center by
providing storage and views of multimedia messages. In addition, TGW provides
multimedia support for legacy phone owners via SMS notification, allowing legacy phone
owners to view their multimedia messages via the Web.
1.2 About this document
This document is TGW Content: A Guide for Operators for the Nokia Multimedia
Terminal Gateway Release 1.0.3. TGW is part of the Multimedia Messaging Service
Application Suite.
Operators may reference this guide when preparing subscriber documentation.This guide
includes steps on configuring a multimedia terminal (MMT), accessing multimedia
messages, and managing multimedia messages using either:
• WAP
• the Web
1.3 Audience
The intended audience for this document is the operator who can customize “boilerplate”
content on TGW for their own customer documentation.
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Copyright © Nokia Corporation 2002.
This guide is provided in both .pdf and text format so that the operator can modify (or “cut
and paste”) and deliver it in the preferred media.
The operator must insert system-specific elements in several configuration steps. For the
.pdf version, reminders to provide such elements are displayed in blue italic. For the print
version, steps and procedures are printed in italic only.
Operators work with several subscriber types. For the purposes of understanding TGW
and related documentation, the following table describes possible subscriber types.
1.4 Scope
The following table describes the major sections in this document.
Table 2 Overview to TGW Content: A Guide for Operators
Subscriber Type Description
Legacy phone owner a subscriber whose mobile phone does not
have multimedia capabilities
MMT owner a subscriber whose mobile terminal has
multimedia capabilities
Subscriber anyone using a mobile phone
TGW subscriber a mobile phone owner who has a Personal
Album
non TGW subscriber a mobile phone owner who does not have a
Personal Album
Table 1 Types of TGW subscribers
Chapter Description
TGW Subscribers Describes how to access TGW messages
for two different audiences using the Web
or WAP. Also provides steps for managing
messages, configuring settings to a WAP
gateway, and connecting to TGW with a
legacy phone.
Non TGW subscribers Describes how to access and view
messages on TGW using a legacy phone.
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1.5 Typographic conventions
The following notes and table provide a list of the typographic conventions that appear in
this document.
Warning: This information helps avoid damage to the phone, personal injury, or
property damage.
Caution: This information helps avoid loss of data.

The task icon marks the beginning of a procedure or task sequence.
1.
2.
3.
Note: This information provides explanatory information.
Tip: This information provides helpful guidelines for easy operation.
Convention Description
Courier Font Used for file names, lines of
code, names of processes, and
commands.
Heavy courier Used for command line user input.
Bold Used for textual parts of the graphical user
interface, including menu items, buttons,
toolbar names and options, and tabs.
Italics Used for screen names and document titles.
Bold I talics Used for emphasis.
<___> (Angle Brackets) With plain text, used for variable data.
Table 3 Typographic conventions
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Copyright © Nokia Corporation 2002.
<Italics> (Angle Brackets) With italics text, used for XML/HTML
data.
[___] (Square Brackets) Used for optional data such as command
line arguments and database fields.
\ Backslash at the end of lines indicates that
there is insufficient space and the line is
continued in the space below.
| Vertical bar used between choices, for
example in variable data in configuration
file arguments.
“ ” Used for section and chapter titles.
Convention Description
Table 3 Typographic conventions
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1.6 Related documentation
For more information on Nokia Multimedia Terminal Gateway, see the following related
documentation.
Document Document Number Audience Description
Administrator’s
Web-based Help
Not Applicable Intended for system
administrators who work
directly for the operators and
who are responsible for
configuring and troubleshooting
airtime services for subscribers.
Subscriber’s
Web-based Help
Not Applicable Intended for TGW subscribers
who are accessing their
messages via the Internet.
Subscriber’s
WAP-based
Help
Not Applicable Intended for TGW subscribers
and non TGW subscribers who
are accessing TGW with the
Wireless Application Protocol
(WAP).
Guide to
Documentation
DN01154073 Intended for anyone seeking
guidelines on how to use the
TGW documentation set.
Describes each document in the
set. Also includes information
on receiving documentation
updates and ordering
documentation.
TGW
Commissioning
Guide
DN0182176 Intended for system experts who
install TGW at operator sites. In
most cases, installers are Nokia
employees, though they can also
be installers from the operator or
from a third party system
integrator.
Table 4 Documentation related to TGW
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Copyright © Nokia Corporation 2002.
Customizing the
TGW Interfaces
DN0182188 Intended for system integrators
and operators who are
customizing field labels, screen
colors, online help, and remote
log in procedure for the
subscriber, non TGW subscriber,
and WAP interfaces. Also
intended for translators who are
responsible for translating the
subscriber, non TGW subscriber,
and WAP interfaces.
Third-Party
Development
Guide
DN01161124 Intended for software developers
writing applications external to
TGW but desiring to integrate
with TGW-supplied
functionality. Software
developers writing external
TGW applications can use this
document to gain an
understanding of the TGW
functionality that has been made
available. For each TGW
interface exposed, this document
presents conceptual information,
description of the exposed
interface, and example
interacting code.
Release Notes DN0182191 Intended for installers. Also
intended for system
administrators who work
directly for the operators and
who are responsible for
configuring and troubleshooting
airtime services for TGW
subscribers.
Technical Notes DN0182207 Intended for installers,
administrators, and operators.
Document Document Number Audience Description
Table 4 Documentation related to TGW (Continued)
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For more information on the Nokia Artuse™ Multimedia Messaging Service Center
(MMSC), refer to the following documents.
For more information on Nokia Activ Server (NACS) 2.1 refer to the following
documents. You can find these documents in PDF format on the Nokia Activ Server 2.1
CD.
• Nokia Activ Server 2.1 Getting Started Guide (gettingstarted.pdf)
• Nokia Activ Server 2.1 Administration Guide (administrationguide.pdf).
Document Document # Description
Graphical User
Interface
DN00148723 Provides descriptive information about
navigating the MMSC GUI and
background on basic tasks.
Message Handling DN00148708 Provides information about multimedia
message format, routing, and how
messages are handled in the MMSC.
Installing and
Integrating MMSC
DN00148798 Provides instructions for installing and
configuring the MMSC.
Operating MMSC DN00148786 Designed for users who need procedures
for daily, weekly, monthly, and occasional
operations.
Configuring MMSC DN00148774 Provides comprehensive instructions on
configuring the MMSC with a focus on
customizing the product.
External Application
Developer’s Guide
DN00148759 Provides guidelines for developing
interfaces for external applications.
Technical Manual DN00148747 Provides:
• environment variables
• processes
• configuration files
• database tables
Table 5 Documentation related to Nokia Artuse™ Multimedia Messaging Service
Center (MMSC)
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Copyright © Nokia Corporation 2002.
1.7 If you have documentation comments
The Application Gateways product line at Nokia is always interested in improving its
documentation. We value your comments about this guide and other Nokia
documentation.
Simply e-mail your documentation comments to Application Gateways at
ag.documentation@nokia.com.
In all your correspondence, please include the title of the document, its document number,
release version, and the specific section you are commenting on.
1.8 Revision history
Table 6 shows a list of revisions for this document.
Date Issue Release version
January, 2002 1-0 en 1.0
April, 2002 1-1 en 1.0.1
July, 2002 1-2 en 1.0.2
August, 2002 1-3 en 1.0.3
Table 6 Revision history
DN0182164 13
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2 TGW Subscribers
TGW subscribers have a subscription to an operator who offers TGW service. TGW
subscribers include multimedia terminal owners as well as legacy phone owners. This
chapter provides subscribers with the steps and procedures for the following TGW
features:
• Connecting to TGW
• Configuring WAP gateway settings for TGW
• Managing messages in New Messages and the Personal Album
• Changing settings
• Getting help
• Logging out of TGW
2.1 Accessing TGW via the Web
TGW features available to subscribers using the Web include:
• Connecting to TGW
• Viewing messages
• Saving messages
• Composing messages
• Deleting messages
• Forwarding messages
• Renaming messages
• Changing settings
• Getting Help
• Logging out of TGW
Note to Operators: the following sections outline procedures and steps that pertain
to subscribers using the Web. You can customize these generic steps or procedures to
apply to your specific Web setup.
2.1.1 Connecting to TGW via the Web
Note to Operators: Remember to provide the URL, user name and password in Steps
1-3, below.
To log in to TGW, follow these steps:
1. Open your browser, enter the URL provided by your operator.
2. Enter your user name.
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Copyright © Nokia Corporation 2002.
3. Enter your password.
4. Click the Log In button.
2.1.2 Legacy phone owners connecting to TGW via the Web
Note to Operators: the following sections outline procedures and steps that pertain
to subscribers using a legacy phone. You can customize these generic steps or
procedures to apply to your specific Web setup. You can also customize the content
of the SMS notification message.
Legacy phone owners who “receive” multimedia messages are sent an SMS stating “You
have a multimedia message in your new album.”
Once you have logged in to TGW, the message can be viewed on the Web.
To view a message sent to your legacy phone, follow these steps:
Note to Operators: Remember to enter the URL for Web access in Step 1, below.
1. Open your browser, enter the URL provided by your operator.
2. Enter your user name.
3. Enter your password.
4. Click the Log In button.
If your operator provides a direct link to TGW through their Web site, follow these
steps:
1. Click the TGW link provided by your operator’s Web site.
2. Enter your MSISDN in the MSISDN field.
3. Click the Log In button.
2.1.3 New Messages
Note to Operators: the following sections outline procedures and steps that pertain
to subscribers using New Messages.
After logging in to TGW, use the navigation tools on the Web interface to manage your
New Messages.
New Messages lists all of your new messages. From here, you can:
• View a new message
• Save a new message
• Compose a new message
• Delete a single message
• Delete multiple messages
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2.1.3.1 Viewing a new message
After logging in to TGW, select the New Messages tab in the Message List.
To view a new message, follow the step below:
Click the subject of the message. The name, sender, send date/time, other recipients,
and expiration time of the message is displayed with the message content.
2.1.3.2 Saving a new message
When you save a new message, you move it from New Messages to your Personal Album.
You can only save one message at a time.
To save a message, follow these steps:
1. From the Message List screen, choose the New Messages tab.
2. Select the message that you want to save.
3. Click the Save button.
4. Enter a name for the message when the Save Message screen appears.
5. Click the OK button to save the message in your Personal Album.
2.1.3.3 Composing a new message
To create a new multimedia message from New Messages that contains
• one image and text
• text only
• an image only
follow these steps:
1. Click the Compose button.
2. Complete the Send To field with the recipient's phone number or e-mail address, with
subject and message text. For multiple recipients, use a semi-colon (“;”) to separate
the addresses.
3. Click Select Image to attach an image to the message.
4. Click the Browse button or enter the location of the image file you want to attach. You
can only attach one image per message.
5. Click the OK button.
6. If you decide to remove an image added to the message, click Remove Image from
the Compose Message screen.
7. Click the Send button.
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Copyright © Nokia Corporation 2002.
2.1.3.4 Deleting a new message
To delete individual messages from New Messages, follow these steps:
1. Choose the New Messages from the Message List screen.
2. Click the message you want to delete.
3. Click the Delete button.
4. A Delete Confirmation screen appears. Click OK to delete the message.
Caution: Once a message is deleted, it cannot be retrieved.
2.1.3.5 Deleting multiple new messages
To delete multiple messages at one time from New Messages, follow these steps:
1. Click the Multidelete button.
2. Select the check box to the left of each message you want to delete.
3. Click the Delete button.
4. A Delete Confirmation screen appears. Click OK to delete the selected messages.
Caution: Once messages are deleted, they cannot be retrieved.
2.1.4 Personal Album
Note to Operators: the following sections outline procedures and steps that pertain
to subscribers using the Personal Album.
The Personal Album lists all of your saved messages. After logging in to TGW, use the
navigation tools on the Web interface to manage your Personal Album. From here, you
can:
• View a message
• Forward a message
• Compose a new message
• Rename a message
• Delete a single message
• Delete multiple messages
2.1.4.1 Viewing a message
After logging in to TGW, select the Personal Album tab in the Message List.
To view a saved message, follow the step below:
Click the subject or name of the message. The sender, send date/time, other recipients,
and expiration time of the message are displayed with the message content.
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2.1.4.2 Forwarding a message
Messages must be saved in the Personal Album before you can forward them. You can
only add text, not images, when forwarding a message.
To forward a message, follow these steps:
1. From the Message List screen, select the Personal Album tab.
2. Click the message subject or name that you want to forward.
3. Click the Forward button.
4. Complete the Send To field with the recipient's address, along with a subject and
message text. For multiple recipients, use a semi-colon ( “;” ) to separate the
addresses.
Note: You cannot append text to all message formats.
5. Click the Send button.
2.1.4.3 Composing a message
To create a new multimedia message from your Personal Album that contains
• one image and text
• text only
• an image only
follow these steps:
1. Click the Compose button.
2. Complete the Send To field with the recipient's phone number or e-mail address, with
subject and message text. For multiple recipients, use a semi-colon ( “;” ) to separate
the addresses.
3. Click Select Image to attach an image to the message.
4. Click the Browse button or enter the location of the image file you want to attach. You
can only attach one image per message.
5. Click the OK button.
6. If you decide to remove an image added to the message, click Remove Image from
the Compose Message screen.
7. Click the Send button.
2.1.4.4 Renaming a message
To Rename a Message in the Personal Album, follow these steps:
1. From the Message List screen, choose the Personal Album tab.
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2. Click the message subject or name that you want to rename.
3. Click the Rename button.
4. In the Rename Message screen, enter the new name of your message.
5. Click the OK button. After your message is successfully renamed, you automatically
return to an updated Message List screen. The message appears in your Personal
Album with its new name.
Note: You can rename only one multimedia message at a time.
2.1.4.5 Deleting a saved message
To delete individual messages from the Personal Album, follow these steps:
1. Choose the Personal Album tab from the Message List screen.
2. Click the message you want to delete.
3. Click the Delete button.
4. A Delete Confirmation screen appears. Click OK to delete the message.
Caution: Once a message is deleted, it cannot be retrieved
2.1.4.6 Deleting multiple messages
To delete multiple messages at one time from the Personal Album, follow these steps:
1. Click the Multidelete button.
2. Select the check box to the left of each message you want to delete.
3. Click the Delete button.
4. A Delete Confirmation screen appears. Click OK to delete the selected messages.
Caution: Once messages are deleted, they cannot be retrieved.
2.1.4.7 Replying to messages
You can reply to any message that is saved in your Personal Album using the Reply button
in the Message List screen.
To reply to a message, follow these steps:
1. Select the Personal Album tab in the Message List screen.
2. Click the subject of the message you want to reply to.
3. Click the Reply button from the button menu.
The Reply screen appears.
The sender's address appears in the To field, and the Subject field contains the
sender's subject with RE: before it.
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4. Enter a text message in the Message Text field.
5. You can attach one image to your reply by clicking the Select Image button on the left.
6. Once you click the Select Image button, navigate to the image you want to attach, and
click OK.
7. To remove the attached image, click Remove Image.
8. Click Send.
2.1.5 My Settings
Subscribers can modify certain personal settings using the Web interface. They include:
• Account information
• Password
2.1.5.1 Changing account information
Personal account information including your address, secondary phone number, and e-
mail address can be verified or changed.
To change account information, follow these steps:
1. Select My Settings from the toolbar.
2. Enter the information that you want to change.
3. Click the Submit button on the Settings screen to register your changes.
2.1.5.2 Changing your password
To change your password, follow these steps:
1. Select My Settings from the toolbar.
2. Click the Change button next to Password.
3. Enter your current password in the Current Password field.
4. Enter the new password in the New Password field.
5. Re-enter the new password in the Confirm New Password field.
6. Click the OK button.
2.1.6 Help
Note to Operators: “Help” is available for subscribers using the Web.
There are two sources for help with the Web interface. To find out what something in the
Web interface does, use either
• Context-sensitive help to display pop-up information as you pass over a field, button
or other item on the screen with your mouse.
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• The Help button on the main toolbar to display a brief description or instructions
about the currently selected item.
The following table shows which browsers work with the help files and context sensitive
help:
Browser Online Help Context Sensitive Help
Explorer 5.0 Yes Yes
Explorer 5.5 Yes Yes
Netscape 4.7 Yes No
Netscape 6.0 Yes Yes
Netscape 6.1 Yes Yes
2.1.7 Logging out of TGW
Each screen, with the exception of the Log In to Message Center screen, has a Log Out
button.
To log out, follow these steps:
1. Click Log Out from the toolbar.
2. After successfully logging out, the Log In to Message Center screen automatically
appears and your TGW session ends.
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2.2 Accessing TGW via WAP
TGW features available to subscribers using WAP include:
• Connecting to TGW with a WAP phone
• Viewing messages (only with a multimedia terminal)
• Saving messages
• Deleting messages
• Forwarding messages
• Renaming messages
• Changing settings
• Getting Help
• Logging out of TGW
2.2.1 Configuring WAP gateway settings for TGW
Note to Operators: the following sections outline procedures and steps that pertain
to subscribers using WAP. You can customize these generic steps or procedures to fit
your specific WAP gateway or handsets.
Subscribers can access TGW using the Wireless Application Protocol (WAP).
WAP service is activated by the operator. The handset may already be configured for
immediate use. If so, follow the operator’s instructions. If you have a phone which is not
configured for WAP services, follow the steps below to connect to the WAP gateway
settings for TGW.
Note to Operators: the following example instructs subscribers in configuring a
WAP gateway and connecting to TGW. Remember to insert the Internet address
and the WAP gateway IP address.
To configure WAP gateway settings for TGW, follow these steps using the buttons on the
phone:
1. Access your WAP settings.
2. Configure your WAP settings with information provided by your operator:
a. Enter the connection name.
b. Choose “No” for a secure connection.
c. Enter the Internet address.
d. Enter your phone number in international format.
e. Enter the WAP gateway IP address
f. Choose “No” at the Password prompt.
3. Configure a bookmark to TGW:
a. Press Menu on the keypad of your WAP phone.
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b. Select Bookmark.
c. Add the bookmark and assign a name (“my album”) and IP address.
d. Add the WAP gateway IP address from Step 2.
2.2.2 Connecting to TGW with a WAP phone
To connect to TGW, follow these steps:
1. Press the Internet button.
2. Select WAP.
3. Select your bookmark.
4. Click Log In at the Welcome screen.
Enter your user name and your password. Click Log In.
Note to Operators: the following sections outline procedures and steps that apply to
subscribers using WAP. The following instructions can be used to assist WAP
subscribers in managing their messages:
2.2.3 New Messages
New Messages displays a list of messages according to the message subject. New
Messages provides a temporary view of the details of each message, including the date
and the expiration time. For example, if your phone is off, your messages will be
temporarily stored in New Messages until you move them to the Personal Album where
they can be further managed. From New Messages, you can:
• View a new message
• Retrieve a new message
• Save a new message
• Delete a single message
• Delete multiple messages
2.2.3.1 Viewing a new message
To view a new message by name, follow these steps:
1. Select the New Messages link. (If there are no New Messages, the message count is
zero.)
2. Press Options, then, Follow Link, to see New Messages. New Messages displays five
message names at a time. Press Options to see the next five messages or previous five
messages, using the Next Page or Previous Page links.
3. Click a message to view its message details (from, subject, date & time of message and
expiration time).
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4. After viewing the message details, press Options to retrieve the message to your
phone, save it, or delete it.
Note: You must view or open a message before you can retrieve, save, or delete it.
2.2.3.2 Retrieving a message
Retrieving a message uploads the entire message, including images, to your MMT.
To retrieve a message in New Messages, follow these steps:
1. Select the message that you want to upload, or send to your MMT.
2. Press Options.
3. Select Retrieve. Your message uploads to your MMT.
Note: This function is available only to MMT users.
2.2.3.3 Saving a message
To save a message from New Messages to the Personal Album, follow these steps:
1. Select the message that you want to save.
2. Press Options.
3. Select Save.
4. Type a name for your message in the text box.
5. Press OK, then Save.
Your message is saved in the Personal Album.
2.2.3.4 Deleting a message
To delete a message in New Messages, follow these steps:
1. Select the message that you want to delete.
2. Press Options.
3. Select Delete. You are asked if you want to continue to delete. If yes, your deletion is
confirmed. Select Continue to view New Messages.
Note: If you delete a message using the procedure described above, the message is
permanently deleted.
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2.2.3.5 Deleting multiple messages
To delete multiple messages at one time, follow these steps:
1. From the Main Menu, navigate to New Messages.
2. Press Options.
3. Select Multidelete. Mark the messages for deletion.
4. Press OK, and then, Delete. You will be asked if you want to delete the messages. If
yes, multiple messages are deleted.
Note: If you delete messages using the procedure described above, the messages
are permanently deleted.
2.2.4 Personal Album
The Personal Album displays a list of message names taken from the message subject
when the message is first saved. It acts as a long-term repository for multimedia messages
and presents versatile, reliable options for managing your messages.
The Personal Album lists all of your saved messages. From here, you can:
• View a message
• Retrieve a message
• Forward a message
• Rename a message
• Delete a single message
• Delete multiple messages
2.2.4.1 Viewing a message in the Personal Album
To view a message in the Personal Album, follow these steps:
1. Select the Personal Album link. (If you have not stored any messages, the message
count is zero.)
2. Press Options, then Follow Link, to see the Personal Album.
3. Click the message to view the message details (from, subject, date & time of
message).
4. After viewing the message details, press Options to retrieve the complete message to
your phone, forward, rename or delete it.
Note: You must view or open a message before you can retrieve, forward, rename
or delete it.
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2.2.4.2 Retrieving a message
Retrieving a message uploads the entire message, including images, to your MMT.
To retrieve a message in the Personal Album, follow these steps:
1. Select the message that you want to retrieve.
2. Press Options.
3. Select Retrieve. The message uploads to your MMT.
Note: This function is available only to MMT users.
2.2.4.3 Forwarding a message
To forward a message from the Personal Album, follow these steps,
1. Select the message that you want to forward.
2. Press Options.
3. Select Forward.
4. Enter the recipient in the To field, appending text to the message if you wish.
Note: You cannot append text to all message formats.
5. Press Send. Your message will be forwarded.
2.2.4.4 Deleting a message
To delete a message from the Personal Album, follow these steps:
1. Select the message that you want to delete.
2. Press Options.
3. Select Delete. You will be asked if you want to continue to delete. If yes, your deletion
is confirmed. Select Continue to review the Personal Album.
Note: If you delete a message using the procedure described above, the message is
permanently deleted.
2.2.4.5 Deleting multiple messages
To delete multiple messages at one time, follow these steps:
1. From the Main Menu, navigate to the Personal Album.
2. Press Options.
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3. Select Multidelete. Mark the messages for deletion.
4. Press OK, and then, Delete. You are asked if you want to delete the messages. If yes,
multiple messages are deleted.
Note: If you delete messages using the procedure described above, the messages
are permanently deleted.
2.2.4.6 Renaming a message
To rename a message, follow these steps:
1. From the Message List, choose the Personal Album.
2. Click the message subject or name that you want to change.
3. Click Rename.
4. Enter the new name of your message.
5. Press OK. After your message is successfully renamed you will automatically return
to an updated Message List. The message appears in the Personal Album with its new
name.
Note: The rename function applies to one multimedia message at a time.
2.2.5 User Settings
You can access User Settings through the Main Menu of each album.
Select User Settings to change your password or e-mail address.
2.2.5.1 Changing your password
To change your password, follow these steps:
1. Press Options on the Main Menu.
2. Select User Settings.
3. Select Change Password.
4. Enter your existing Password. Press OK.
5. Enter your New Password.
6. Re-enter your Password.
7. Press Change.
2.2.5.2 Changing your e-mail address
To change your e-mail address, follow these steps:
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1. Press Options on the Main Menu.
2. Select User Settings.
3. Select Change E-mail Address.
4. Enter your New E-mail address.
5. Press Change.
2.2.6 Help
Note to Operators: “Help” is available for subscribers using WAP.
WAP help is available on each screen. Scroll and click the Help link as needed.
2.2.7 Logging out of TGW
Each screen, with the exception of the Log In screen, offers the logout option.
To log out, follow these steps:
1. Click Log Out.
2. After successfully logging out, the Log In screen automatically appears and your
TGW session ends.
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3 Non TGW Subscribers
TGW provides non subscribers a view of their multimedia messages via either a Web
interface or a legacy phone. On a legacy phone, non TGW subscribers receive a Short
Message Service (SMS) message informing them that have received a multimedia
message.
Note to operators: Remember to insert an SMS message with the URL and the
expiration time for message retrieval.
3.1 Viewing messages
Two different login configurations are possible for non subscribers to view their
messages.
• One login configuration requires a message ID and password.
• The other requires the non subscriber's MSISDN.
3.1.1 Message ID and password
If the configuration is set to ID/password, then TGW sends an SMS message to the non
TGW subscriber that includes the following:
• URL
• Message ID number
• Password for message retrieval
The non subscriber can view an MMS message on the Web for a period of time as set by
the operator. To view a message sent to a legacy phone, follow these steps:
1. Enter the URL provided by your operator. For example, http://<host>:<port>/en/
legacy.
On a WAP phone, press the Internet button, select WAP and then go to the URL.
2. At the Log in to Message Center screen, enter your Message ID number and password.
3. Click the Log In button.
4. View the details of your message. You can see additional messages one-at-a-time by
logging out, and then logging in again using the new Message ID.
Note: On a WAP phone, you view images of MMS messages as a WAP bit map
(.wbmp).
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3.1.2 MSISDN
Alternately, the operator can insert a link within its portal URL
(http://<host>:<port>/en/legacy/msisdnlogin.jsp), from which non-subscribers can view
their messages using their MSISDN.
If the configuration is set to MSISDN log in, then TGW sends an SMS message to the non
TGW subscriber that includes the URL (not a message ID/password) .
To view non subscriber MMS messages using an MSISDN, follow these steps:
1. Enter the URL provided by your operator. For example, http://<host>:<port>/en/
legacy.
On a WAP phone, press the Internet button, select WAP and then go to the URL.
2. At the log in screen, enter the MSISDN. Only one message is visible, above which is
the message "Message 1 of <number of messages >". Next/Previous allows you to
cycle through multiple MMS messages .
An operator can even bypass the login screen by providing the non subscriber’s MSISDN
as a parameter in the portal’s URL using the following format:
http://<server IP>:<port>/en/legacy/nonsubscribermsisdn
login.do?msisdn=%2B<non subscriber's msisdn without the '+'>
For example, an operator could load a page for a given user that contains a link to the user's
non subscriber TGW area. If the user's MSISDN is +12223334444, the machine hosting
TGW has an IP address of 1.2.3.4, and is listening on port 7001, then the link would as
follows:
<a href="http://1.2.3.4:7001/en/legacy/
nonsubscribermsisdnlogin.do?msisdn=%2B12223334444">Acce
ss your multimedia messages</a>
3.2 Help
Note to Operators: “Help” is available for non TGW subscribers using the Web.
WAP non subscribers can view .wml help files.
Click the Help button on the main toolbar to display a brief description or instructions
about the currently selected item.
3.3 Logging out of TGW
To log out of TGW, follow the step below:
Click Log Out from the toolbar. After successfully logging out, the Log In to Message
Center screen automatically appears and your TGW session ends.