You are on page 1of 52

Training Module A1: Accessing Megabank,

password and token use


Learning objectives
In this session you will learn:
Required authorizations to access Megabank
Locating Megabank on the internet
Access to Megabank via token or password
Token
How to download and install the Digisign security software
Required activation of tokens by BMG (using the statement of receipt)
How to use the token for online signing/ approving
Password
How to change your password
How to reset your password
Functionality of the Megabank home page.
Where to find quick reference cards (QRC), general information, answers
to frequently asked questions (FAQs) and support.
Important
This training module is designed as a comprehensive tool to familiarize
you with Bank Mendes Gans online system Megabank and its
functionality.

Due to continual upgrades and system enhancements the screen prints
used in this tutorial may differ from those viewed online.

All intellectual property rights regarding Megabank or any other products
and services of Bank Mendes Gans N.V., as shown or used in this
training, are and shall remain reserved to and vest in Bank Mendes Gans
N.V. No part of this training may be reproduced, copied, stored or
published in any form or way or by any means, without the prior written
permission from Bank Mendes Gans.

Accessing Megabank
Prior to using Megabank:
You are required to have either:
a user ID and password, or
a user ID and token
Megabank authorizations on your user ID
Internet access

Once this has been established:
You can access Megabank with the following internet
address: www.megabank.nl
Accessing Megabank
In order to continue please select from the following:

I login with a user ID and password


I login with a user ID and token
OK
OK
Before using your token
You will receive (in separate mailings):
A token
A separate PIN-letter, with the initial PIN-code of the token
An e-mail with your user-ID (usually via the Coordinator)
A quick reference card Getting started

If you did not receive one or more items, please contact BMGs Static
Data department. You can find contact details at the end of this module.
Before using your token
Certain services or functions executed via the internet require the use of
security tokens. Corporate Treasury has the discretion to require security
token access for all Megabank services.

Security token access requires the installation of Digisign security
software on your PC.

The Digisign security software has been designed specifically for internet
banking by Bank Mendes Gans. Digisign, in combination with a security
token, assures transmission of information via a secure medium.

Via the internet new users can download directly to their PC a current
release of Digisign software.
Downloading security software Digisign
Instructions for downloading Digisign:
Access the system via the URL: www.megabank.nl
Select the Download Digisign link.
On the Digisign page; click download.
Select Run this program from its current location (preferred).
Alternatively, you may choose Save to disk and save the file to your
desired location.
If you selected Run this program from its current location, the
download process will start automatically. Wait for the download to
complete and then follow the installation instructions displayed on the
screen.
If you selected Save to disk, open the BMG-prod.exe file from the
location where you saved the file.

Token use
The token allows you to:
Have system access
Sign and/or approve on-line with Megabank
Sign files off-line; enabling encrypted and authenticated files to be
uploaded into Megabank
sent by e-mail to Bank Mendes Gans

In the next slides we will assist you in:
Accessing Megabank
Approving online
Signing a file off-line

Once Digisign has
been installed you
can select logon
Click here to download the
Digisign security software
before your first use.

Enter your
user ID

and get
your token.

Turn your
token on...
then press
enter.
enter your
pin code
YOUR PIN
- - - - - -

Click I (Identification) to start.
(The use of S will be addressed later.)

The use of the token is also explained in
detail in the Getting started token user
quick reference card, available on the
support page.
FUNCTION?

enter the
challenge from the
screen into your
token.
CHALLENGE?
- - - - - - - -

click enter
CHALLENGE?
2 4 3 5 3 3 1 0

RESPONSE:
5 3 0 2 4 9 5 1
then enter the
response calculated
by the token into the
response field on
your screen.

5302 4951
Click OK
RESPONSE:
5 3 0 2 4 9 5 1
Token use
The token allows you to:
Have system access
Sign and/or approve on-line with Megabank
Sign files off-line; enabling encrypted and authenticated files to be
uploaded into Megabank
sent by e-mail to Bank Mendes Gans

In the next slides we will assist you in:
Accessing Megabank
Approving online
Signing a file off-line

In this example we will take
you through the process of
approving a netting
transaction

Click
Approve
Prior to approving a
transaction, a detailed
overview will be displayed

Switch on
your token,
enter your
PIN and click
enter
Displayed here are
transaction that you
can sign.
Get your
token now
Then click S once.
The display will read
sign online

FUNCTION?

Click enter to
sign on line.
SIGN ONLINE

Enter the
challenge as
displayed on
screen into
your token
CHALLENGE?
- - - - - - - -

Click enter.
CHALLENGE?
36559320

RESPONSE:
56870560
a response will
appear in the token;
enter the response
calculated by the token
into the response field
on screen.

Click OK to
finalize the
approval
process.
RESPONSE:
56870560

You see a confirmation
that the transaction has
been approved.
Token use
The token allows you to:
Have system access
Sign and/or approve on-line with Megabank
Sign files off-line; enabling encrypted and authenticated files to be
uploaded into Megabank
sent by e-mail to Bank Mendes Gans

In the next slides we will assist you in:
Accessing Megabank
Approving online
Signing a file off-line

Initiate the
Digisign
program

and select
the file to be
signed.

Highlight the file
to be signed,
click once
and click
Open

In the Digisign screen,
a Hash number will be
displayed
The name of the
selected file is
shown here
Get your
token now
Switch on
your token,
enter your
PIN and click
enter.
Click S twice; the
display will read
sign file
FUNCTION?

SIGN FILE
Click enter.

Enter the
Hash as
displayed on
screen into
your token
HASH
- - - - - - - - -

HASH
577870747
And click
enter

Enter the sequence
number into your screen
SEQUENCE NO:
00015

SEQUENCE NO:
00015
And click
enter

Enter the signature
into the screen
SIGNATURE:
4051-02562

SIGNATURE:
4051-02562
Click OK.

Digisign will save the signed
file with an extension .signed,
though you may choose to use
a different extension.
Your signed file is
ready to be uploaded
into Megabank
Before using your password
You will receive:
A letter with your initial password
An e-mail with your user-ID
A quick reference card Getting started


If you did not receive one or more items, please contact BMGs Static
Data department. You can find contact details at the end of this module.


Enter here your user ID
and password.
This is where you can
change or reset your
password. We will address
this functionality later.
A password reset is required periodically.

After entry of your user ID and
password click Log on.

After logging in, you see
Megabanks home page:
only modules for which you are
authorized will be visible.
Make your product
selection here
Here, you can find
the latest news
about Megabank
updates, product
innovation, etcetera
Here, you can find
specific information
for your
organization.
and the training modules
link will direct you to the
various training modules
available, such as this one!
Changing your password
You will be required to change your password:
Upon initial login to Megabank
After a password reset (you will be blocked after 3 failed logins)
After using the password for a certain period of time, depending of
your Company settings determined by Corporate Treasury

Your password has to comply with the following guidelines:
minimum of 6 characters
cannot be a string with the same character
may not contain certain strings (like qwerty, 123456, password,
etc.)

Click here to
change your
password.
Click here to reset your
password.

A password reset is only
possible if your personal e-mail
address is known at BMG.

And click Change.
Then enter your new
password. The new
password needs to be
entered twice to prevent
typing errors.
First enter your
user ID and current password.
For first time users this is the
password provided by BMG.
Your user ID and initial
password are provided
separately.
Reset password
For security reasons, the user ID and initial password will be sent to you
separately.

The password is case sensitive!

For security reasons the number of incorrect logon attempts is limited to
3. Blocked users can request their password to be reset. To make this
possible the personal e-mail address of the user must be known at BMG.

If your e-mail address is missing or incorrect, please ask your Corporate
Coordinator to correct this.
Online support on Megabank
Getting started with Megabank
Quick reference cards for password users
Quick reference cards for token users

Technical questions about Megabank
Frequently asked questions (FAQ)


More information
General operational processes:
Operating Manual, available at Corporate Treasury

Megabank access and static data (database) support:
BMGs Static Data:
e-mail: staticdata@mendesgans.nl
phone: + 31 20 5235 390

Your internal resource is the Corporate Coordinator (and team).
Summary
In this session you have learned:
Required authorizations to access Megabank
Locating Megabank on the internet
Access to Megabank via token or password
Token
How to download and install the Digisign security software
Required activation of tokens by BMG (using the confirmation of receipt)
How to use the token for online approving
Password
How to change your password
How to reset your password
Functionality of the Megabank home page.
Where to find quick reference cards (QRC), general information, answers
to frequently asked questions (FAQs) and support.