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QUESTIONNAIRE

SECTION: 1 (EMPLOYEES)
Gender Male Female
Q 1: I know every rights, duty and obligation towards my employer and my organization.
Strongly Agree Agree Neutral Disagree Strongly Disagree

Q 2: The organization follows the “Ethical Code of Conduct” and uses the moral codes included in
the Code of Conduct appropriately.
Strongly Agree Agree Neutral Disagree Strongly Disagree

Q 3: While working with the organization how often do you feel that you and/or any of your
colleagues were being discriminated in any issue?
Never Insignificant times Often Regular basis

Q 4: How often do you get paid for doing Over-time?
Never Insignificant times Often Regular basis

Q 5: Work Environment and mental and physical health of the employees in the organization is
satisfactory.
Strongly Agree Agree Neutral Disagree Strongly Disagree

Q 6: While working with the organization how often you and/or any of your colleagues were being
mentally or physically harassed?
Never Insignificant times Often Regular basis

Q 7: In the organization, employees have the right of freedom of association (workers union).
Strongly Agree Agree Neutral Disagree Strongly Disagree


SECTION 2: (CUSTOMERS)
Q 1: Do you think that the employees of Telecom industry are adequately compensated?
Yes No Maybe
Q 2: Do you think that the employees of telecom industry are overworked?
Yes No Maybe
Q 3: Telecom industry follows their Code of Ethics strictly and operates in an ethical manner.
Strongly Agree Agree Neutral Disagree Strongly Disagree

Q 4: Employee discrimination in regards to hiring is common in the telecom industry.
Strongly Agree Agree Neutral Disagree Strongly Disagree

Q 5: Government should closely monitor the telecom industry to ensure that the Code of Ethics is
properly followed.
Strongly Agree Agree Neutral Disagree Strongly Disagree