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SONY

TECHNICAL
MANUAL
STM-1137


FIRST EDITION


ESTABLISHED 2009-12-17
SECURITY GRADE
CLASS B

SONY STANDARD WORK MEASUREMENT FOR PERFORMANCE


STM-1137
Security Grade: Class B

The Manuals under this security grade shall be applied by and be in the custody of the following parties only:
(1) Sony Corporation (hereafter called Sony)
(2) Sony and the associated companies taking responsibility of the whole operations related to Sony brand products.

For the handling of these Manuals in cases not specified above, refer to the secretariat of the Sony Technical Standards, Sony
Corporation.























Established 2009. 12. 17

Drafted by ad hoc SS-00137, 138 Revision Committee
(K. Takeda, Vice Chairman of an ad hoc Committee)

Proposed by Same as above

Authorized by Sony Engineering Standardization Committee
(T. Iwasaki, Chairman)

Issued by Sony Engineering Standardization Committee
(Secretariat of the Sony Technical Standards)
THIS DOCUMENT IS THE PROPRIETARY PROPERTY OF SONY CORPORATION AND IT SHALL BE HANDLED UNDER
APPROPRIATE CONTROL. COPYRIGHT AND ALL INTELLECTUAL PROPERTY RIGHTS IN THE CONTENT OF THIS
DOCUMENT BELONG TO SONY CORPORATION.
STM-1137

SUMMARY
STM-1137
SONY STANDARD WORK MEASUREMENT FOR PERFORMANCE


OVERVIEW
This Manual defines the setting reference of standard net time (Sony Standard Time: hereinafter referred to
as SST) for all products designed and manufactured by Sony.

SCOPE
This Manual applies to all products designed and manufactured by Sony, including ODM products bearing
the Sony brand name, and other-brand products designed and manufactured by Sony.

CONTENTS
This Manual mainly consists of the following items:
4. Definition of SST
5. Basic Concept of SST Setting Reference (shortest reasonable time, direct operation at a constant rate,
plant in a well-managed state, modification of SST, method of SST setting, accuracy of SST)
6. Setting Reference of SST (scope of SST applicable operations, SST applicable operations)

This Manual defines the setting reference of standard net time (Sony Standard Time: hereinafter referred to
as SST) for all products designed and manufactured by Sony, and it is ranked as the company-wide
standardized index for administration in the unified planned business, evaluation of Sony products, etc.

BACKGROUND
Sony Technical Standards for productivity (*See the “Related Documents” written below.) were established
by the Sony Standard Time Committee in 1983 (No. 4 was in 1987). They were partially revised in 1987 but
have been left over 20 years since then. As the Sony Standard Time Committee had been already dissolved,
Technical Standards about productivity including SST could not be revised.
In recent years, the activities in production innovation plan had been changed and a certain management
layer had focused on the index of productivity, and this made Engineering Standardization Office in charge
of the management of Sony Technical Standards carry out a questionnaire survey to the related plants.
Based on the answers, it was concluded that the Technical Standards concerning labor productivity needed
revision, thus the ad hoc SS-00137 and 138 Revision Committee was launched. And SS-00137 was finally
revised in 2009.

TECHNICAL BASIS
Sony’s own rules

RELATED DOCUMENTS
1. SS-00137: “Sony Standard Work Measurement for Performance”
2. SS-00138: “Performance Measurement System”
3. SS-00139: “Equipment Utilization Measurement System” [Abolished] => OM-A1139 [Established],
administrated by Sony Jisso Technology Committee
4. SS-00164: “Sony Standard Work Measurement for Machine Tact” [Abolished] =>OM-A1164
[Established], administrated by Sony Jisso Technology Committee

CONTACT
If you have any questions, comments or suggestions regarding this Manual, please fill out the form on the
Contact Us page on the Sony Technical Standards website and click the Submit button.

http://www.ss-stm.sony.co.jp/index_e.html




STM-1137
CONTENTS

1. PURPOSE ................................................................................................................................... 1
2. SCOPE......................................................................................................................................... 1
3. OPERATIONAL PROCEDURE.................................................................................................... 1
4. DEFINITION OF SST................................................................................................................... 2
5. BASIC CONCEPT OF SST SETTING REFERENCE ................................................................. 2
5.1 Shortest reasonable time.................................................................................................... 2
5.2 Direct operation at a constant rate ..................................................................................... 2
5.3 Plant in a well-managed state ............................................................................................ 2
5.4 Modification of SST............................................................................................................. 3
5.5 Method of SST setting ........................................................................................................ 3
5.6 Accuracy of SST................................................................................................................. 3
6. SETTING REFERENCE OF SST................................................................................................ 3
6.1 Scope of SST applicable operations .................................................................................. 3
6.2 SST applicable operations.................................................................................................. 4

EXPLANATORY NOTES..................................................................................................................... 6
STM-1137
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1. PURPOSE
This Manual constitutes the setting reference of standard net time (Sony Standard Time, hereinafter referred
to as SST) for all products produced by Sony bearing the Sony brand name, or by other companies using the
Sony brand name, or by Sony using the brand names of other companies. All three types of product will
hereinafter be referred to as "Sony products."
Implementation of this Manual will increase the following effects in operation of Sony Standard Time.
1) Planning (for production, personnel, operation, equipment, outsourcing, cost estimation, etc.) and
administration (process control, efficiency control, cost control) will be done more consistently and
efficiently by having a single standard, SST, which is not affected by different opinions of different
managers or divisions.
2) Evaluation (profit and loss calculation, cost analysis, productivity measurement, etc) of Sony products
can be done on a fair and objective scale.
3) Decisions about criteria for measuring standard time will influence the administration level.
Implementing a consistent standard time policy will result in efficient use of resources and increase in
profit, which are among the main objects of a corporation.

2. SCOPE
This Manual applies to SST setting for Sony products.

3. OPERATIONAL PROCEDURE
1) Deliberations and decisions about the items related to this Manual shall be made by the Engineering
Committee, composed of representatives from all divisions of Sony. These items shall be authorized
by the Chairman of the Sony Engineering Standardization Committee.
2) When this Manual requires revision or abolition, apply to the Engineering Committee that manages this
Manual through the division responsible for SST setting.
3) The standards for setting Sony Standard Time Data (hereinafter referred to as SSTD) published by the
Engineering Committee, which relates to this Manual, shall be deliberated and judged separately from
this Manual.

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4. DEFINITION OF SST
1) SST (Sony Standard Time) is the shortest reasonable time required for a skillful operator to perform an
operation, following the prescribed operation methods and the quality conditions (usually defined by the
work standard instruction manual), and making reasonable effort under standard operation conditions.
Assuming that all the divisions related to production are in a well-managed state, SST is applied to
"direct operations at a constant rate" only, it does not include factors such as fatigue, unavoidable
delays on jobs, delays due to personal or physiological demand, and allowance time.
2) In order to clarify the difference between SST and what is generally referred to as "standard time," the
relation between the former and the latter is shown below.



As shown in the figure above, among those time generally included in "standard time," the scope of SST is
the "net time" in the main working time.

5. BASIC CONCEPT OF SST SETTING REFERENCE

5.1 Shortest reasonable time
Net time is the amount of time required to manufacture products that satisfy the quality conditions, using
machines and jigs as planned, following the working method and order as prescribed, and with normal
operator skill and operating speed.

5.2 Direct operation at a constant rate
Direct operations mean the work to add some kind of value to products in the planned manufacturing
methods, not the unexpected temporary work. It does not generate the remarkable time change in an
individual cycle.

5.3 Plant in a well-managed state
The working environment in a plant can never be constant, various situation like malfunction of machines,
or changes in material quality occurs from time to time.
Those changes in plant inevitably alter the operation method, but this is undesirable. It is best to maintain
the unchanged situation, based on the various optimum conditions including production conditions,
therefore the production method in the best possible circumstance shall be picked up for a standard.

Standard
time
Main
working time
Allowance
time
*1
Net time
Preparatory
working time
*2
Allowance
time
Net time
Machine
controlled time
Hand work time
(SST scope)
*1 Main Working time is proportional to the processing amount.
*2 Preparatory working time is the time used for preparations for processing, adjustment of
machines, affixing and removing of jigs and dies, rearranging things required by a
previous operation, etc.
Figure 1 SST scope in standard time
STM-1137
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5.4 Modification of SST
Once SST is set, it shall not easily be modified later. It is permissible to modify SST only when
fundamental changes in design, components, jigs, machinery, or operating methods take place.

5.5 Method of SST setting
SSTD (Sony Standard Time Data) calculated from standard time data system is used to set SST in order to
provide an easy way to obtain a highly consistent net time. The SST of operations not covered by SSTD
is to be calculated using the direct method based on DWF (Direct Work Factor) method.

5.6 Accuracy of SST
The relative error of the accuracy of SST set by using SSTD shall be within ± 5 % from the value calculated
by direct method.

Direct method – SSTD method
Relative error (%) =
Direct method
x 100

6. SETTING REFERENCE OF SST
SST for an operation by hand or jig (excluding atypical ones) is set by using a unified operation method in
Sony group as a reference. Operation simultaneously performed by both hands is analyzed as
simultaneous one.
The standard equipment for the operations by equipment or automated devices is set per each product
category and operation unit (excluding the exclusive jigs for certain equipment).
A guide for standard equipment setting is that the majority of equipment for the operation in question is
installed, disregarding which division done the development investment for equipment.
Majority: On the occasion of the standard equipment is installed to the majority of the production lines in a
plant, or the majority of the plants in Sony group.
The introduction of the standard equipment setting shall be adjusted between the divisions to
simultaneously install it in Sony or the business group. The timing of install shall be reflected to
the annual business planning.

6.1 Scope of SST applicable operations
SST shall be set to the following operations:
- Processing of printed wiring boards (excluding auto insertion and auto mounting)
- Adjustment of mounted boards
- Assembly
- Adjustment, inspection, and software loading
- Packaging (until the finished products at a production line is carried out on a pallet)

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6.2 SST applicable operations
The target operations of SST are classified into Sony Standard Time for Added-value, Sony Standard Time
for Quality and Sony Standard Time for Corporate Social Responsibility as follows.

(1) Sony Standard Time for Added-value
As a rule, the operations that generate added-value and the works accompanies with it are the targets
of SST.
1) SST is not applied to the following operations, since they are not considered to generate added
value.
- Unavoidable transferring of parts due to production line control, preparation work for other
processes, and waiting time.
- The operations to supply parts and semi-finished products to a production line, and to open or
unpack the packages.
2) The number of handling of semi-finished products shall be minimized.
3) Automated machine generates added value, though full-automated machines that requires no
manned operation are excluded from target of SST.
4) SST is applied to the use time of man-machine operation.
Use time means unavoidable waiting time for operators during machines or sets are running (see
Figure 2).



(2) Sony Standard Time for Quality
The operations related to quality does not generate added value, though SST is applied to them.
However SST is not applied to:
1) Single-part check assuming that the parts supplied to the production line have good quality.
2) Double check (confirmation after assembly, adjustment, or measurement) assuming that the
leading process had been done correctly.
3) Quality check after automated machine operation, assuming that quality is assured by the
automated machine.
4) Data creation operation upon introduction of a new model, because it is an impermanent event on
start up.
5) Check operations tentatively carried out in a limited period.

(3) Sony Standard Time for Corporate Social Responsibility
The operations related to corporate social responsibility does not generate added value, though SST is
applied to them.
SST is applied to:
- Operations related traceability.
- Operations related safety standards.
- Operations related compliance.

Time during
machine running
Manual work Manual work
Use Time
Figure 2 Use time



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EXPLANATORY NOTES
STM-1137
SONY STANDARD WORK MEASUREMENT FOR PERFORMANCE


1. ESTABLISHMENT OF STM-1137, FIRST EDITION (DEC. 2009)

In accordance with the redefinition of Sony Technical Standards (SS) and Sony Technical Manual (STM),
the conventional number SS-00137 was replaced by STM-1137.
The contents remain the same, and the old version of Explanatory Notes is also placed as a revision history.

STM-1137
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EXPLANATORY NOTES OF THE PREVIOUS SONY TECHNICAL STANDARD
SS-00137
"SONY STANDARD WORK MEASUREMENT FOR PERFORMANCE"


1. BACKGROUND AND PURPORT OF THE THIRD EDITION

1.1 Background
Sony Technical Standards for productivity (no. 1 to 4 below) were established by the Sony Standard Time
Committee in 1983 (no. 4 was in 1987). Then, they were partially revised in 1987 and left over 20 years.
At present time, the Sony Standard Time Committee had been dissolved, so that Technical Standards
about productivity including SST could not be revised.

1. SS-00137 Sony Standard Work Measurement for Performance
2. SS-00138 Performance Measurement System
3. SS-00139 Equipment Utilization Measurement System
4. SS-00164 Sony Standard Work Measurement for Machine Tact

On the other hand, the production innovation activity started in 1992 aimed to improve the field sites in a
short span. It fundamentally associates with the logical system regulated by the Sony Technical
Standards, but the priority was put on the improvement of the field sites. What is more, the production
formation was transferred from line to cell. As a result, the Technical Standards about productivity were
considered less important, and the Sony Standard Time Committee was deactivated with the times.
In recent years, the activities in production innovation plan have changed and a certain management layer
has focused the index of productivity, and this made Engineering Standardization Office that manages
Sony Technical Standards to carry out a questionnaire survey to the concerned plants. Based on the
answers, it was concluded that the Technical Standards concerning labor productivity requires revision,
thus the ad hoc SS-00137, 138 Revision Committee was launched.

1.2 Main purports
The followings are the scope of the activity of "ad hoc SS-00137,138 Revision Committee."

1) Name:
- ad hoc SS-00137,138 Revision Committee

2) Goals:
- Improvement of estimation accuracy for products assembly by constructing a process design
system that incorporates a CAD system and the SSTD.
- Cost optimization of design and production outsourcing (OEM and ODM).
- Proper assessments to productivity of the plants.
- Improvement of budget accuracy at preparing a design business plan.
and so on.

STM-1137
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3) Purpose:
- Reexamination of SST to realize process design that accords with current parts and assembly
methods (reexamination of SSTD).

4) Targets (scope of this activity of the "ad hoc SS-00137,138 Revision Committee"):
- Clarification of the requirements and scheme for reviewing the reference of SST setting.
- Partial revision of SS-00137, and 00138.

5) Deliverables
- The proposal of the requirements and scheme for reviewing of reference of SST setting.
- SS-00137, the 3rd edition.
- SS-00138, the 3rd edition.

6) The role of the "ad hoc SS-00137,138 Revision Committee"
- Achievement of the targets mentioned above.
- Report and present the deliverables mentioned above to the Sony Engineering Standardization
Committee at a meeting.
- Revision of SS-00137 and 00138.

7) Period
- Six months from July to December 2008.

The "ad hoc SS-00137,138 Revision Committee" decided to focus on the followings by the members'
consensus during the activity.
- Revision of SS-00137.
- Summary of the future issues to be deliberated.

2. POINTS OF REVISION

2.1 Reexamination of operational procedure
The General Manager of Production Planning Division, Corporate Planning Group was in charge of
approval and authorization for establishment and revision of this Standard, but the group, division, position
had already been disappeared. The division responsible for this Standard does not exist in the head
quarters or business groups now, therefore the Chairman of the Sony Engineering Standardization
Committee, who is responsible for the division promotes the company-wide engineering standardization,
becomes the authorizer of this edition.

2.2 Reexamination of reference of SST setting
Revision was mainly made to "6. Reference of SST Setting."

The items of "software loading" and "Packaging (until the finished products at a production line is carried
out on a pallet)" were added to the existing items in SST applicable operations. Also the followings
categories of SST applicable operations are thoroughly revised.

1) Sony Standard Time for Added-value: SSTA
2) Sony Standard Time for Quality: SSTQ
3) Sony Standard Time for Corporate Social Responsibility: SSTC

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3. FUTURE ISSUES

This Standard specifies the setting reference of standard net time (Sony Standard Time: SST) for Sony
designed/manufactured products, also is ranked as the company-wide unified index for administration in the
unified planned business, evaluation of Sony products.
However, in the most actual factories, SST is calculated by adding the production requirements to the
current net time based on the work standard instruction manual. It is confirmed by the "ad hoc
SS-00137,138 Revision Committee" that the SST differs between factories because the operational
reference was interpreted differently by each factory.
This "ad hoc SS-00137,00138 Revision Committee" does not describe the operational area as mentioned
above, and focuses on the reexamination of setting reference. Though, to solve the following issues, the
issues related to the operational area (whether to rank this Standard as the company-wide unified index)
should be deliberated by the adequate members.

[Issues]
1) Scope of SST
- Sony Standard Time for Quality (SSTQ) and Sony Standard Time for Corporate Social Responsibility
(SSTC)
* The current Sony Technical Standard excludes the operations related to quality assurance and
social responsibility (traceability) from value adding operations. It is difficult to limit the scope of
the target above.

2) Relation with work standard instruction manual
- SST is analyzed (calculated) based on the work standard instruction manual.
- The value of SST varies because there is no unified rule for making a work standard instruction
manual.

3) Terms and definitions
- Definition of the standard equipment is ambiguous (for example, "NEJICCO").
* There is no Sony unified setting for standard equipment.

4) Unification of operation
- How to handle variations of SST arising from the different interpretation of Sony Technical Standards.

5) SSTD related issues
- Estimation analysis accuracy degrades because SSTD is not being updated to accord with new parts
(formation of manufacturing).
- Only a few personnel (now only three people have qualification) are able to analyze (DWF) SSTD.
- As a result, SSTD lost accordance with the current manufacturing.

6) Reexamination of the application for SST calculating.

The members of the "ad hoc SS-00137,138 Revision Committee" and persons concerned shall be arranged
to confirm that whether a continuous discussion organization is necessary to solve the above-mentioned
problems. After that, apply it to the Sony Engineering Standardization Committee as needed, and
deliberate about establishment of the discussion organization. Working group that solves the
above-mentioned problems by the aspect of factory improvement shall act individually and independently,
also the members of the "ad hoc SS-00137,138 Revision Committee" agreed to cooperate with them.


STM-1137
COMMITTEE MEMBERS

ad hoc SS-00137,138 Revision Committee
Vice Chairman
of an ad hoc
Committee
Sony Ericsson Mobile
Communications Japan
Inc.
Development & Common Mechanics Dept,,
Mechanics, DU Tokyo, C&D
K. Takeda
M. Kono Manufacturing Design Sec., Engineering Dept.,
Ichinomiya TEC M. Kawamoto
S. Uchida Mechanical Design Sec. 4, Mechanical Design Dept,
Engineering Center, Koda TEC M. Enomoto
Y. Yamashita Sec. No.3, Production Engineering Dept, Design Div.,
Kosai TEC M. Yamamoto
T. Abe
M. Hirano
General Engineering Sec., Design Engineering
Dept., Engineering Div., Kisarazu TEC
K. Hirakawa
M. Aoki Technical Information Sec., Dept. No.3, VAIO Design
Center, Nagano TEC Y. Yamada
Engineering Sec. No.2, Engineering Dept., Cellular
Business Div., Minokamo TEC
H. Endo
Sony EMCS
Corporation
MONO-ZUKURI Engineering Promotion Sec.,
Business Control Dept.
M. Kuriyama
Audio & Video Business
Gp
General Engineering Dept., Operation Div. I. Shimada
Electronic Devices
Business Gp
Biz. Promotion Dept., Communication Module Div. T. Hikichi
Chemical & Energy
Business Gp
HV Device Dept., Power Supply and Communication
Device Energy Business Gp
H. Amatatsu
Global Production Planning Dept. F. Nishijima
M. Hodohara
Members
MONO-ZUKURI Gp MONO-ZUKURI Innovation Office, MONO-ZUKURI
Technology Div. K. Hoshina
H. Ikeda
Secretariat MONO-ZUKURI Gp
Engineering Standardization Office, MONO-ZUKURI
Technology Div. S. Kanke
Remark: The contents of this list are correct at the time of deliberation of the draft.