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Personal Information:

Name Mr. Malay B Shah

Date of Birth 10-08-1983.
Address 103/Deepalay,Cama Lane, Ghatkopar ( West ).
Mumbai-400086,Maharashtra, India.
Contact Number Residence - 022-25119078 Mobile - 9321313165

Permanent Address 103/Deepalay,Cama Lane, Ghatkopar ( West ).

Mumbai-400086,Maharashtra, India.
E-mail ID

Total Telecom Experience: 5+ years.

1 Organization : Reliance Communication Ltd.

Department : Fixed Access - Network Operation(Broadband )
Designation : Sr. Network Engineer
Duration : August 2005 till date (4.4 Years)


Presently working in FA O & M Team as Deputy Manager (Network Assurance).

Looking after Network Rollout and maintenance in Navi Mumbai. Leading a team of
Network assurance in Navi Mumbai.
The job includes

 Installation, commissioning & O&M of Metroethernet Switch – Cisco 3400,

3750 and Cisco Router 7609.
 Installation, commissioning & O&M of Metroethernet Switch – Atrica
2100, 2101 and Atrica Roter 8100.
 Network AT of Metroethernet switches.
 Implementation of Security policies on Cisco Switches 3400 , 3750 series.
 Provisioning and troubleshooting of L2 and L3 VPNs , POTS and High Speed
Internet services on the Metro Ethernet Network.
 Configuring Metro Ethernet Network Elements like Cisco 3400, 3750 and Cisco
7609 to roll out above-mentioned services.
 Strong Experience in Network rollout of L3 and L2 domain using Cisco 3750,
3400, 7609,3550 Huawei Cx200,Cx600,Atrica 2100,2101,8100 as Plan
given By Planning Team.
 Providing L2 level support to field engineer in VOIP , Broadband ,wi-max
 Working on OSS Clarity for fault management, getting data of network
 Ensuring uptime of the network.
 Creation of IR/FAR, Preventive Maintenance in SAP.

2 Organization : VSNL
Department : Broadband
Designation : Broadband Support Engineer
Duration : Nov 2004 to August 2005 (9 Months)


Worked with VSNL as a Dialup support Engineer (Technical Dept.) as well as

Broadband Support Engineer for the duration of 9 months

• Level 1 Support engg. for Dial Up as well as Broadband Customers.

• Solving problems related to dial up connection including modems and PC.

• Solving problems of Broadband customers.


Cisco Certified Network Associate (CCNA) 640-802

Marks obtained - 1000/1000
Cisco Id: - - CSCO11701376


 Installing, configuring and operating these skills including the following:

 Understanding complex networks such as IP, IGRP, EIGRP, RIP, and static
and default route.
 Implement ting security using IP-standard and extended access-list.
 Configure policy in switch with QoS to prioritize the traffic
 Understand campus networks including VLAN, Trunks & VTP, layer-2
switching, spanning tree protocol,
 Good knowledge of Cisco solution & remote access including WAN protocols,
asynchronous connections, PPP, ISDN, LL, FR,
Additional Qualifications

Operating Systems : Windows 95/98/2000/XP/VISTA ,DOS

Basics : MS Office.

Educational Qualification:

 Passed S.S.C. from R.A.V. High School with Distinction (84.6 %).

 Completed Diploma in Electronics and Telecommunications from

VIVEKANAND EDUCATION SOCIETY’S polytechnic with First Class (70 %).

 Completed BE in Electronics & Telecommunication Engineering from S.S

Jondhale College of Engineering with First Class (60.32 %)(Mumbai University)


Cricket, Reading Books , Exploring new technologies