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Indicators,Messages,andCodes
DellPowerEdge2850SystemsInstallationandTroubleshootingGuide
IndicatorsontheOptionalBezel
FrontPanelIndicatorsandFeatures
SCSIHardDriveIndicatorCodes
BackPanelIndicatorsandFeatures
PowerIndicatorCodes
NICIndicatorCodes
LCDStatusMessages
SystemMessages
SystemBeepCodes
WarningMessages
DiagnosticsMessages
AlertMessages
Thesystem,applications,andoperatingsystemscanidentifyproblemsandalertyoutothem.Anyofthe
followingcanindicatewhenthesystemisnotoperatingproperly:
Systemindicators
Systemmessages
Beepcodes
Warningmessages
Diagnosticsmessages
Alertmessages
Thissectiondescribeseachtypeofmessage,liststhepossiblecauses,andprovidesstepstoresolveany
problemsindicatedbyamessage.Thesystemindicatorsandfeaturesareillustratedinthissection.
IndicatorsontheOptionalBezel
Theoptionallockingsystembezelincorporatesblueandambersystemstatusindicators.
Theblueindicatorlightsupwhenthesystemisoperatingcorrectly.Theamberindicatorlightsupwhenthe
systemneedsattentionduetoaproblemwithpowersupplies,fans,systemtemperature,orharddrives.The
backpanelindicatorconnectorallowsanindicatortobeattachedthatwillalsofunctionthesameasthe
bezelindicator.SeeFigure23.
Table21liststhesystem'sindicatorpatterns.Differentpatternsaredisplayedaseventsoccurinthesystem.
Table21.SystemStatusIndicatorPatterns
Blueindicator Amberindicator Description
Off Off Powerisnotavailabletothesystem
Off Blinking Thesystemhasdetectedanerror.
On Off Powerison,andthesystemisoperational.
Blinking Off Theindicatorhasbeenactivatedtoidentifythesysteminarack.
NOTE:Whilethesystemisbeingidentified,theblueindicatorblinkseventhoughanerrorhasbeen
detected.Afterthesystemisidentified,theblueindicatorstopsblinkingandtheamberindicatorresumes
blinking.
FrontPanelIndicatorsandFeatures
Additionalindicatorsarelocatedbehindthebezel.ThefrontpanelstatusLCDprovidesinformationusing
analphanumericcharacterdisplay.See"LCDStatusMessages."
Figure21showsthefrontpanelindicatorsandfeaturesofthesystem.Table22describesthefrontpanel
features.
Figure21.FrontPanelFeatures
NOTE:Harddrivesbaysarenumbered0through5startingatthelowerleftmostdrivebay.
Table22.FrontPanelLEDIndicators,Buttons,andConnectors
Indicator,
Button,
or
Connector
Icon Description
bluesystem
status
indicator
Doesnotoperatewhentheoptionalbezelisremoved.TheLCDdisplay
indicatesthestatus.
amber
systemstatus
indicator
Doesnotoperatewhentheoptionalbezelisremoved.TheLCDdisplay
indicatesthestatus.
LCDdisplay ProvidessystemID,statusinformation,andsystemerrormessages.
TheLCDdisplaylightsupduringnormalsystemoperation.Boththesystems
managementsoftwareandtheidentificationbuttonslocatedonthefrontand
backofthesystemcancausetheLCDtoflashbluetoidentifyaparticular
system.
TheLCDdisplayflashesamberwhenthesystemneedsattentionduetoa
problemwithpowersupplies,fans,systemtemperature,orharddrives.
NOTE:IfthesystemisconnectedtoACpowerandanerrorhasbeendetected,
theLCDdisplayflashesamberregardlessofwhetherthesystemhasbeen
poweredon.
poweron
indicator,
power
button
Thepoweronindicatorlightswhenthesystempowerison.Thepoweron
indicatorblinkswhenpowerisavailabletothesystem,butthesystemisnot
poweredon.
ThepowerbuttoncontrolstheDCpowersupplyoutputtothesystem.
NOTE:Ifyouturnoffthesystemusingthepowerbuttonandthesystemis
runninganACPIcompliantoperatingsystem,thesystemperformsagraceful
shutdownbeforethepoweristurnedoff.IfthesystemisnotrunninganACPI
compliantoperatingsystem,thepoweristurnedoffimmediatelyafterthepower
buttonispressed.
system
identification
button
Theidentificationbuttonsonthefrontandbackpanelscanbeusedtolocatea
particularsystemwithinarack.Whenoneofthesebuttonsispushed,theblue
systemstatusindicatoronthefrontandbackblinksuntiloneofthebuttonsis
pushedagain.
USB
connectors
ConnectsUSB2.0compliantdevicestothesystem.
NMIbutton Usedtotroubleshootsoftwareanddevicedrivererrorswhenusingcertain
operatingsystems.Thisbuttoncanbepressedusingtheendofapaperclip.
Usethisbuttononlyifdirectedtodosobyqualifiedsupportpersonnelorbythe
operatingsystem'sdocumentation.
video
connector
Connectsamonitortothesystem.

SCSIHardDriveIndicatorCodes
IfRAIDisactivated,twoindicatorsoneachoftheharddrivecarriersprovideinformationonthestatusof
theSCSIharddrives.RAIDcanbeenabledeitherbyusingROMBontheoptionalrisercardorbyusinga
RAIDcardconnectedtothebackplane.SeeFigure22andTable23.TheSCSIbackplanefirmware
controlsthedrivepoweron/faultindicator.
Figure22.SCSIHardDriveIndicators
Table23liststhedriveindicatorpatterns.Differentpatternsaredisplayedasdriveeventsoccurinthe
system.Forexample,ifaharddrivefails,the"drivefailed"patternappears.Afterthedriveisselectedfor
removal,the"drivebeingpreparedforremoval"patternappears,followedbythe"drivereadyforinsertion
orremoval"pattern.Afterthereplacementdriveisinstalled,the"drivebeingpreparedforoperation"
patternappears,followedbythe"driveonline"pattern.
NOTE:IfRAIDisnotactivated,onlythe"driveonline"indicatorpatternappears.Thedriveactivity
indicatoralsoblinkswhenthedriveisbeingaccessed.
Table23.HardDriveIndicatorPatterns
Condition IndicatorPattern
Identifydrive Thegreenpoweron/faultindicatorblinksfourtimespersecond.
Drivebeingpreparedforremoval Thegreenpoweron/faultindicatorblinkstwotimespersecond.
Drivereadyforinsertionorremoval Bothdriveindicatorsareoff.
Drivebeingpreparedforoperation Thegreenpoweron/faultindicatorison.
Drivepredictedfailure Thepoweron/faultindicatorslowlyblinksgreen,amber,andoff.
Drivefailed Theamberpoweron/faultindicatorblinksfourtimespersecond.
Driverebuilding Thegreenpoweron/faultindicatorblinksslowly.
Driveonline Thegreenpoweron/faultindicatorison.
BackPanelIndicatorsandFeatures
Figure23showsthebackpanelfeaturesofthesystem.Table24describesthebackpanelfeatures.
Figure23.BackPanelFeatures
Table24.BackPanelFeatures
Component Description
Powersupply
indicators
Providesinformationonpowerstatus.See"PowerIndicatorCodes."
NICindicators ProvidesinformationonNICstatus.See"NICIndicatorCodes."
Systemstatus
indicator
connector
Connectstoanindicatorthatcansignifywhenthesystemisoperatingcorrectlyor
whenthesystemneedsattention.See"IndicatorsontheOptionalBezel."
System
identification
indicator
Signifieswhenthesystemisoperatingcorrectlyorwhenthesystemneedsattention,
andcanidentifyaparticularsystem.
System
identification
button
Canbeusedtoidentifyaparticularsystem.
PowerIndicatorCodes
Thesystemhasindicatorsonthefrontpanelandthepowersuppliesthatsignifysystempowerstatus.
PowerButtonIndicatorCodes
Thepowerbuttononthefrontpanelcontrolsthepowerinputtothesystem'spowersupplies.Thepower
indicatorcanprovideinformationonpowerstatus.SeeFigure21.Table25liststhepowerbutton
indicatorcodes.
Table25.PowerButtonIndicatorCodes
Indicator IndicatorCode
On Indicatesthatpowerissuppliedtothesystem,andthesystemisoperational.
Off Indicatesthatnopowerissuppliedtothesystem.
Blinking Indicatesthatpowerissuppliedtothesystem,butthesystemisinastandbystate.Formore
informationonstandbystates,seeyouroperatingsystemdocumentation.
RedundantPowerSupplyIndicatorCodes
Theindicatorsontheoptionalredundantpowersuppliesshowwhetherpowerispresentorwhethera
powerfaulthasoccurred.SeeFigure24.Table26liststhepowersupplyindicatorcodes.
Figure24.RedundantPowerSupplyIndicators
Table26.PowerSupplyIndicatorCodes
Indicator IndicatorCode
Poweron Greenindicatesthatthepowersupplyisoperational.
Fault Redindicatesaproblemwiththepowersupply(fanfailure,voltageerror,etc.).
Power
present
Greenindicatesthatpowerispresentatthepowersupplyandthatthesystemisconnected
toapowersource.
NICIndicatorCodes
EachNIConthebackpanelhasanindicatorthatprovidesinformationonnetworkactivityandlinkstatus.
SeeFigure25.Table27liststheNICindicatorcodesonthebackpanel.
Figure25.NICIndicators
Table27.NICIndicatorCodes
Indicator IndicatorCode
Linkandactivityindicatorsareoff TheNICisnotconnectedtothenetwork.
Linkindicatorisgreen TheNICisconnectedtoavalidlinkpartneronthenetwork.
Activityindicatorisamberblinking Networkdataisbeingsentorreceived.
LCDStatusMessages
Thesystem'sbezelindictorcansignifywhenthesystemisoperatingcorrectlyorwhenthesystemneeds
attention.Whenthebezelindicatorsignifiesanerrorcondition,removethebezeltoseefurtherinformation
providedbythestatusLCD.
TheLCDcandisplaytwolinesofalphanumericcharacters.Thedisplaycodesarepresentedintwocolor
combinations:
WhitecharactersonabluebackgroundInformationonlynoactionisrequired.
AmbercharactersonablackbackgroundThesystemneedsattention.
Table28liststheLCDstatusmessagesthatcanoccurandtheprobablecauseforeachmessage.TheLCD
messagesrefertoeventsrecordedintheSEL.ForinformationontheSELandconfiguringsystem
managementsettings,seethesystemsmanagementsoftwaredocumentation.
CAUTION:Onlytrainedservicetechniciansareauthorizedtoremovethesystemcoverand
accessanyofthecomponentsinsidethesystem.SeeyourProductInformationGuidefor
completeinformationaboutsafetyprecautions,workinginsidethecomputer,andprotecting
againstelectrostaticdischarge.
Table28.LCDStatusMessages
Line1
Message
Line2
Message
Causes CorrectiveActions
SYSTEM
ID
SYSTEM
NAME
SYSTEMIDisaunique
name,fivecharactersor
less,definedbytheuser.
SYSTEMNAMEisaunique
name,16charactersorless,
definedbytheuser.
ThesystemIDandname
displayunderthefollowing
conditions:
Thesystemis
poweredon.
Thepowerisoffand
activePOSTerrors
aredisplayed.
Thismessageisforinformationonly.
YoucanchangethesystemIDandnamein
theSystemSetupprogram.Seeyoursystem's
User'sGuideforinstructions.
E0000 OVRFLW
CHECKLOG
LCDoverflowmessage.
Amaximumofthreeerror
messagescandisplay
sequentiallyontheLCD.
Thefourthmessage
displaysasthestandard
overflowmessage.
ChecktheSELfordetailsontheevents.
E0119 TEMP
AMBIENT
Ambientsystem
temperatureisoutof
acceptablerange.
See"TroubleshootingSystemCooling
Problems"in"TroubleshootingYour
System."

E0119 TEMPBP Backplaneboardisoutof


acceptabletemperature
range.
E0119 TEMPCPUn Specifiedmicroprocessoris
outofacceptable
temperaturerange.
See"TroubleshootingSystemCooling
Problems"in"TroubleshootingYour
System."Iftheproblempersists,ensurethat
themicroprocessorheatsinksareproperly
installed(see"Processors"in"Installing
SystemOptions").
E0119 TEMP
SYSTEM
Systemboardisoutof
acceptabletemperature
range.
See"TroubleshootingSystemCooling
Problems"in"TroubleshootingYour
System."
E0212 VOLT3.3 Systempowersupplyisout
ofacceptablevoltagerange
faultyorimproperly
installedpowersupply.
See"TroubleshootingPowerSupplies"in
"TroubleshootingYourSystem."
E0212 VOLT5
E0212 VOLT12
E0212 VOLTBATT Faultybatteryfaulty
systemboard.
See"TroubleshootingtheSystemBattery"in
"TroubleshootingYourSystem."
E0212 VOLTBP12 Backplaneboardisoutof
acceptablevoltagerange.
Ensurethatthepowercablesaresecurely
connectedtothebackplaneboard(see
"InstallingDrives").Iftheproblempersists,
see"TroubleshootingPowerSupplies"in
"TroubleshootingYourSystem."
E0212 VOLTBP3.3
E0212 VOLTBP5
E0212 VOLTCPU
VRM
MicroprocessorVRM
voltageisoutofacceptable
rangefaultyorimproperly
installedmicroprocessor
VRMfaultysystemboard.
Thismessageisnotapplicabletothissystem.
E0212 VOLTNIC
1.8V
IntegratedNICvoltageis
outofacceptablerange
faultyorimproperly
installedpowersupply
faultysystemboard.
See"TroubleshootingPowerSupplies"in
"TroubleshootingYourSystem."
E0212 VOLTNIC
2.5V
E0212 VOLT
PLANARREG
Systemboardisoutof
acceptablevoltagerange
faultyorimproperly
installedsystemboard.
E0276 CPUVRMn Specifiedmicroprocessor
VRMisfaulty,
unsupported,improperly
installed,ormissing.
Thesemessagesarenotapplicabletothis
system.
E0276 MISMATCH
VRMn
E0280 MISSINGVRM
n
E0319 PCIOVER
CURRENT
Faultyorimproperly
installedexpansioncard.
See"TroubleshootingExpansionCards"in
"TroubleshootingYourSystem."
E0412 RPMFANn Specifiedcoolingfanis
faulty,improperlyinstalled,
ormissing.
See"TroubleshootingaFan"in
"TroubleshootingYourSystem."
E0780 MISSINGCPU
1
Microprocessorisnot
installedinsocket
PROC_1.
InstallamicroprocessorinsocketPROC_1
(see"Processors"in"InstallingSystem
Options").Toidentifymicroprocessorsocket
PROC_1,seeFigureA3.
E07F0 CPUIERR Faultyorimproperly
installedmicroprocessor.
See"TroubleshootingtheMicroprocessors"in
"TroubleshootingYourSystem."
E07F1 TEMPCPUn
HOT
Specifiedmicroprocessoris
outofacceptable
temperaturerangeandhas
haltedoperation.
See"TroubleshootingSystemCooling
Problems"in"TroubleshootingYour
System."Iftheproblempersists,ensurethat
themicroprocessorheatsinksareproperly
installed(see"Processors"in"Installing
SystemOptions").
E07F4 POSTCACHE Faultyorimproperly
installedmicroprocessor.
See"TroubleshootingtheMicroprocessors"in
"TroubleshootingYourSystem."
E07F4 POSTCPU
REG
E07F4 POSTCPUSMI SMIhandlerfailedto
initializefaultysystem
board.
See"GettingHelp."
E07FA TEMPCPUn
THERM
Specifiedmicroprocessoris
outofacceptable
temperaturerangeandis
operatingatareduced
speed,orfrequency.
See"TroubleshootingSystemCooling
Problems"in"TroubleshootingYour
System."Iftheproblempersists,ensurethat
themicroprocessorheatsinksareproperly
installed(see"Processors"in"Installing
SystemOptions").
E0876 POWERPSn Nopoweravailablefrom
thespecifiedpowersupply
specifiedpowersupplyis
improperlyinstalledor
faulty.
See"TroubleshootingPowerSupplies"in
"TroubleshootingYourSystem."
E0880 INSUFFICIENT
PS
Insufficientpowerisbeing
suppliedtothesystem
powersuppliesare
improperlyinstalled,faulty,
ormissing.
See"TroubleshootingPowerSupplies"in
"TroubleshootingYourSystem."
E0CB2 MEMSPARE
ROW
Correctableerrorsthreshold
wasmetinamemorybank:
errorswereremappedtothe
sparerow.
See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
E0CF1 MBEDIMM
Bankn
Memorymodulesinstalled
inthespecifiedbankarenot
thesametypeandsize
faultymemorymodule(s).
Ensurethatallbankscontainmemory
modulesofthesametypeandsizeandthat
theyareproperlyinstalled.Iftheproblem
persists,see"TroubleshootingSystem
Memory"in"TroubleshootingYourSystem."
E0CF1 POSTMEM
64K
Parityfailureinthefirst
64KBofmainmemory.
See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
E0CF1 POSTNO Mainmemoryrefresh Ensurethatallbankscontainmemory
MEMORY verificationfailure. modulesofthesametypeandsizeandthat
theyareproperlyinstalled.Iftheproblem
persists,see"TroubleshootingSystem
Memory"in"TroubleshootingYourSystem."
E0CF5 LOGDISABLE
SBE
Multiplesinglebiterrorson
asinglememorymodule.
See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
E0D76 DRIVEFAIL Faultyorimproperly
installedharddriveor
RAIDcontroller.
See"TroubleshootingSCSIHardDrives"and
"TroubleshootingaRAIDControllerCard"in
"TroubleshootingYourSystem."
E0F04 POSTCMOS CMOSwrite/readfailure
faultysystemboard.
See"GettingHelp."
E0F04 POSTCPU
SPEED
Microprocessorspeed
controlsequencefailure.
See"GettingHelp."
E0F04 POSTDMA
INIT
DMAinitializationfailure
DMApageregister
write/readfailure.
See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
E0F04 POSTDMA
REG
Faultysystemboard. See"GettingHelp."
E0F04 POSTKYB
CNTRL
Faultykeyboardcontroller
faultysystemboard.
See"GettingHelp."
E0F04 POSTMEM
RFSH
Mainmemoryrefresh
verificationfailure.
See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
E0F04 POSTPICREG MasterorslavePICregister
testfailure.
See"GettingHelp."
E0F04 POST
SHADOW
BIOSshadowingfailure. See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
E0F04 POSTSHD
TEST
Shutdowntestfailure.
E0F04 POSTSIO SuperI/Ochipfailure
faultysystemboard.
See"GettingHelp."
E0F04 POSTTIMER Programmableinterval
timertestfailurefaulty
systemboard.
See"GettingHelp."
E0F0B POSTROM
CHKSUM
Faultyorimproperly
installedexpansioncard.
See"TroubleshootingExpansionCards"in
"TroubleshootingYourSystem."
E0F0C VIDMATCH
CPUn
Specifiedmicroprocessoris
faulty,unsupported,
improperlyinstalled,or
missing.
See"TroubleshootingtheMicroprocessors"in
"TroubleshootingYourSystem."
E10F3 LOGDISABLE
BIOS
BIOSdisabledlogging
errors.
ChecktheSELfordetailsontheerrors.
E13F2 IOCHANNEL
CHECK
Faultyorimproperly
installedexpansioncard
faultysystemboard.
See"TroubleshootingExpansionCards"in
"TroubleshootingYourSystem."
E13F4 PCIPARITY
E13F5 PCISYSTEM
E13F8 CPUBUSINIT Faultyorimproperly
installedmicroprocessoror
systemboard.
See"TroubleshootingtheMicroprocessors"in
"TroubleshootingYourSystem."Ifthe
problempersists,see"GettingHelp."
E13F8 CPUBUS
PARITY
Faultysystemboard. See"GettingHelp."
E13F8 CPUMCKERR Machinecheckerrorfaulty
orimproperlyinstalled
microprocessorfaulty
systemboard.
See"TroubleshootingtheMicroprocessors"in
"TroubleshootingYourSystem."
E13F8 HOSTBUS Faultysystemboard. See"GettingHelp."
E13F8 HOSTTOPCI
BUS
E13F8 MEM
CONTROLLER
Faultyorimproperly
installedmemorymodule
faultysystemboard.
See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
E1580 POWER
CONTROL
Faultysystemboard. See"GettingHelp."
E20F1 OSHANG Operatingsystemwatchdog
timertimedout.
Restartyoursystem.Iftheproblempersists,
seeyouroperatingsystemdocumentation.
EFFF0 RACERROR Remoteaccesscontroller
firmwarefailurefaulty
systemboard.
See"GettingHelp."
EFFF1 POSTERROR BIOSerror. UpdatetheBIOSfirmware(see"Getting
Help").
EFFF2 BPERROR Faultyorimproperly
installedbackplaneboard.
Ensurethattheinterfacecablesaresecurely
connectedtothebackplaneboard(see
"InstallingDrives").Iftheproblempersists,
see"GettingHelp."
NOTE:Forthefullnameofanabbreviationoracronymusedinthistable,seethe"Glossary"inthe
User'sGuide.
SolvingProblemsDescribedbyLCDStatusMessages
WhenasinglemessageappearsonthestatusLCD,locatethecodeinTable28andperformthesuggested
correctiveaction.ThecodeontheLCDcanoftenspecifyaveryprecisefaultconditionthatiseasily
corrected.Forexample,ifthecodeE0780MISSINGCPU1appears,youknowthatamicroprocessoris
notinstalledinsocket1.
Incontrast,youmightbeabletodeterminetheproblemifmultiplerelatederrorsoccur.Forexample,ifyou
receiveaseriesofmessagesindicatingmultiplevoltagefaults,youmightdeterminethattheproblemisa
failingpowersupply.
RemovingLCDStatusMessages
Forfaultsassociatedwithsensors,suchastemperature,voltage,fans,andsoon,theLCDmessageis
automaticallyremovedwhenthatsensorreturnstoanormalstate.Forexample,iftemperaturefora
componentgoesoutofrange,theLCDdisplaysthefaultwhenthetemperaturereturnstotheacceptable
range,themessageisremovedfromtheLCD.Forotherfaults,youmusttakeactiontoremovethemessage
fromthedisplay:
CleartheSELYoucanperformthistaskremotely,butyouwilllosetheeventhistoryforthe
system.
ChassisintrusionWhenyouremovethecover,thesystemassumesthatyouareservicingthebad
componenttheLCDclearswhenyoureplacethecover.
PowercycleTurnoffthesystemanddisconnectitfromtheelectricaloutletwaitapproximately
tenseconds,reconnectthepowercable,andrestartthesystem.
Anyoftheseactionswillremovefaultmessages,andreturnthestatusindicatorsandLCDcolorstothe
normalstate.Messageswillreappearunderthefollowingconditions:
Thesensorreturnstoanormalstatebutfailsagain,resultinginanewSELentry.
Thesystemisresetandnewerroreventsaredetected.
Afailureisrecordedfromanothersourcethatmapstothesamedisplayentry.
SystemMessages
Systemmessagesappearonthescreentonotifyyouofapossibleproblemwiththesystem.Table29lists
thesystemmessagesthatcanoccurandtheprobablecauseandcorrectiveactionforeachmessage.
NOTE:IfyoureceiveasystemmessagethatisnotlistedinTable29,checkthedocumentationfor
theapplicationthatisrunningwhenthemessageappearsortheoperatingsystem'sdocumentationfor
anexplanationofthemessageandrecommendedaction.
CAUTION:Onlytrainedservicetechniciansareauthorizedtoremovethesystemcoverand
accessanyofthecomponentsinsidethesystem.SeeyourProductInformationGuidefor
completeinformationaboutsafetyprecautions,workinginsidethecomputer,andprotecting
againstelectrostaticdischarge.
Table29.SystemMessages
Message Causes CorrectiveActions
Addressmarknotfound Faultyoptical/diskette
drivesubsystemorhard
drivesubsystemfaulty
systemboard.
See"TroubleshootingaDisketteDrive,"
"TroubleshootinganOpticalDrive,"and
"TroubleshootingSCSIHardDrives"in
"TroubleshootingYourSystem."
Alert!Currentconfiguration
doesnotsupportredundant
memory.Redundantmemoryis
disabled.
Memorymodules
installedarenotthesame
typeandsizeinall
banksfaultymemory
module(s).
Ensurethatallbankscontainmemory
modulesofthesametypeandsizeandthat
theyareproperlyinstalled.Iftheproblem
persists,see"TroubleshootingSystem
Memory"in"TroubleshootingYour
System."
Amountofavailablememory
limitedto256MB!
OSInstallModeis
enabledintheSystem
Setupprogram.
DisableOSInstallModeintheSystem
Setupprogram.See"UsingtheSystem
Setupprogram"intheUser'sGuide.
Auxiliarydevicefailure Looseorimproperly
connectedmouseor
keyboardcablefaulty
mouseorkeyboard.
See"TroubleshootingtheMouse"and
"TroubleshootingtheKeyboard"in
"TroubleshootingYourSystem."
BIOSUpdateAttemptFailed! RemoteBIOSupdate
attemptfailed.
RetrytheBIOSupdate.Ifproblempersists,
see"GettingHelp."
CDROMdrivenotfound IDECDROM
Controlleroptionis
enabledintheSystem
Setupprogram,butthe
opticaldriveisnot
detected.
Ifthesystemdoesnothaveanopticaldrive,
disabletheIDECDROMController
optionintheSystemSetupprogram.See
"UsingtheSystemSetupprogram"inthe
User'sGuide.
Ifthesystemhasanopticaldrive,ensure
thatitisproperlyconnected.See
"TroubleshootinganOpticalDrive"in
"TroubleshootingYourSystem.
CPUswithdifferentcachesizes
detected
Microprocessorswith
differentcachesizesare
installed.
Ensurethatallmicroprocessorshavethe
samecachesizeandthattheyareproperly
installed.See"Processors"in"Installing
SystemOptions."
Decreasingavailablememory Faultyorimproperly
installedmemory
modules.
See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
Diskettedrivenseekfailure Incorrectconfiguration
settingsintheSystem
Setupprogram.
RuntheSystemSetupprogramtocorrect
thesettings.See"UsingtheSystemSetup
Program"intheUser'sGuide.
Faultyorimproperly See"TroubleshootingaDisketteDrive"in
installeddiskettedrive. "TroubleshootingYourSystem."
Diskettereadfailure Faultyorimproperly
inserteddiskette.
Replacethediskette.
Diskettesubsystemresetfailed Faultyorimproperly
installeddiskettedrive.
See"TroubleshootingaDisketteDrive"in
"TroubleshootingYourSystem."
ECCmemoryerror Faultyorimproperly
installedmemory
modules.
See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
EmbeddedRAIDerror EmbeddedRAID
firmwarerespondswith
anerror.
See"GettingHelp."
EmbeddedRAIDFirmwareis
notpresent
EmbeddedRAID
Firmwaredoesnot
respond.
See"GettingHelp."
Error:Incorrectmemory
configuration.
Ensurememoryinslots
DIMM1_AandDIMM1_B,
DIMM2_AandDIMM2_B,
DIMM3_AandDIMM3_B
matchidenticallyinsize,speed,
andrank.
UnmatchedDIMMpairs
aredetected.
Ensurethatthememorymodulesare
installedinmatchedpairs.See"General
MemoryModuleInstallationGuidelines"in
"InstallingSystemComponents."
Error:Incorrectmemory
configuration.
MemoryslotsDIMM3_Aand
DIMM3_Bonlysupportsingle
rankDIMMs.Removethedual
rankDIMMsfromslots
DIMM3_AandDIMM3_B.
Dualrankmemory
modulesareinstalledin
memoryslotsDIMM3_A
andDIMM3_B.These
memoryslotsdonot
supportdualrank
memorymodules.
Removethememorymodulesfromslots
DIMM3_AandDIMM3_B.See"General
MemoryModuleInstallationGuidelines"in
"InstallingSystemComponents."
Error:Incorrectmemory
configuration.
MemoryslotsDIMM3_Aand
DIMM3_Bmustbeemptyif
DualRankmemoryDIMMsare
inslotsDIMM2_Aand
DIMM2_B.
Memorymodulesare
installedinmemoryslots
DIMM3_Aand
DIMM3_B.These
memoryslotsmustbe
emptyifdualrank
DIMMsareinstalledin
memoryslotsDIMM2_A
andDIMM2_B.
Removethememorymodulesfromslots
DIMM3_AandDIMM3_B.See"General
MemoryModuleInstallationGuidelines"in
"InstallingSystemComponents."
Error:Incorrectmemory
configuration.
MoveDIMM3_Aand
DIMM3_BintoDIMM2_Aand
Memorymodulesarenot
populatedfromlowest
numberbanktohighest
numberbank.
Movememorymodulesfrommemoryslots
DIMM3_AandDIMM3_Bintomemory
slotsDIMM2_AandDIMM2_B.See
"GeneralMemoryModuleInstallation
Guidelines"in"InstallingSystem
DIMM2_B. Components."
Error:Incorrectmemory
configuration.
SwaptheDIMMsinslots
DIMM1_AandDIMM1_B
withDIMMsinslots
DIMM2_AandDIMM2_B.
Memoryslots
DIMM1_Aand
DIMM1_Bmustbe
populatedwithdualrank
DIMMsifdualrank
DIMMsarepopulatedin
thesystem.
SwapthememorymodulesinDIMM1_A
andDIMM1_Bwiththememorymodules
inslotsDIMM2_AandDIMM2_B.See
"GeneralMemoryModuleInstallation
Guidelines"in"InstallingSystem
Components."
Error:MaximumPCIoption
ROMcountexceeded!
Toomanyexpansion
cardshaveROMenabled
intheSystemSetup
program.
DisableROMforsomeoftheexpansion
cards.See"UsingtheSystemSetup
Program"intheUser'sGuide.
GateA20failure Faultykeyboard
controllerfaultysystem
board.
See"GettingHelp."
Harddiskcontrollerfailure Incorrectconfiguration
settingsinSystemSetup
programimproperly
installedharddrive,or
looseinterfaceorpower
cablefaultyharddrive
controllersubsystem.
RuntheSystemSetupprogramtocorrect
thedrivetype.See"UsingtheSystem
SetupProgram"intheUser'sGuide.Ifthe
problempersists,see"Troubleshooting
SCSIHardDrives"in"Troubleshooting
YourSystem."
Harddiskreadfailure
I/Oparityinterruptataddress Faultyorimproperly
installedexpansioncard.
See"TroubleshootingExpansionCards"in
"TroubleshootingYourSystem."
Invalidconfiguration
informationpleaserunSETUP
program
Incorrectconfiguration
settingsinSystemSetup
program
NVRAM_CLRjumper
isinstalledfaultysystem
battery.
ChecktheSystemSetupconfiguration
settings.See"UsingtheSystemSetup
Program"intheUser'sGuide.Removethe
NVRAM_CLRjumper.SeeFigureA2for
jumperlocation.Iftheproblempersists,see
"TroubleshootingtheSystemBattery"in
"TroubleshootingYourSystem."
InvalidNVRAMconfiguration,
resourcereallocated
Systemconfiguration
datahasbeenignored.
ChecktheSystemSetupconfiguration
settings.See"UsingtheSystemSetup
Program"intheUser'sGuide.
InvalidSCSIconfiguration
SCSIcabledetectedon
connectorSCSIBoftheSCSI
backplane,daughtercardnot
present
ASCSIcableis
connectedtothechannel
BconnectorontheSCSI
backplaneboardSCSI
backplanedaughtercard
isnotinstalled.
IfacableisconnectedtotheSCSIB
backplaneboardconnector,theSCSI
backplanedaughtercardmustbeinstalled.
Installthebackplanedaughtercard.See
"InstallingaSCSIBackplaneDaughter
Card"in"InstallingDrives."
Keyboardcontrollerfailure Faultykeyboard
controllerfaultysystem
board.
See"GettingHelp."
Keyboardclocklinefailure Looseorimproperly
connectedkeyboard
cablefaultykeyboard
faultykeyboard
controller.
See"TroubleshootingtheKeyboard"in
"TroubleshootingYourSystem."
Keyboarddatalinefailure
Keyboardfailure
Keyboardstuckkeyfailure
Memoryaddresslinefailureat
address,readvalueexpecting
value
Faultyorimproperly
installedmemory
modules.
See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
Memorydoublewordlogic
failureataddress,readvalue
expectingvalue
Memoryhighaddressline
failureatstartaddresstoend
address
Memoryhighdatalinefailureat
startaddresstoendaddress
Memoryodd/evenlogicfailure
atstartaddresstoendaddress
Memorywrite/readfailureat
address,readvalueexpecting
value
Memoryparityfailureatstart
addresstoendaddress
Faultyorimproperly
installedmemory
modules.
See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
Memoryparityerrorataddress
Nobootdeviceavailable Faultyormissing
optical/diskettedrive
subsystem,harddrive,or
harddrivesubsystem.
Useabootablediskette,CD,orharddrive.
Iftheproblempersists,see
"TroubleshootingaDisketteDrive,"
"TroubleshootinganOpticalDrive,"and
"TroubleshootingSCSIHardDrives"in
"TroubleshootingYourSystem."
Nobootsectoronharddisk Nooperatingsystemon
harddrive.
Checktheharddriveconfigurationsettings
intheSystemSetupprogram.See"Using
theSystemSetupProgram"intheUser's
Guide.
NoPXEcapabledevice
available
<F12>pressedduring
POSTandnoPXE
devicesaredetected.
Checktheconfigurationsettingsinthe
SystemSetupprogramfortheNICs.See
"UsingtheSystemSetupProgram"inthe
User'sGuide.Iftheproblempersists,see
"TroubleshootingaNIC"in
"TroubleshootingYourSystem."
Notimertickinterrupt Faultysystemboard. See"GettingHelp."
Notabootdiskette Nooperatingsystemon
diskette.
Useabootablediskette.
PCIBIOSfailedtoinstall Loosecablesto
expansioncard(s)faulty
orimproperlyinstalled
expansioncard.
Ensurethatallappropriatecablesare
securelyconnectedtotheexpansioncards.
Iftheproblempersists,see
"TroubleshootingExpansionCards"in
"TroubleshootingYourSystem."
PCIeDegradedLinkWidth
Error:Embedded
Bus#nn/Dev#nn/Funcn
ExpectedLinkWidthisn
ActualLinkWidthisn
Faultyorimproperly
installedPCIecardor
expansioncardcage.
ReseatthePCIecardsandtheexpansion
cardcage.See"ExpansionCardCage"and
"ExpansionCards."Iftheproblempersists,
see"GettingHelp."
PCIeDegradedLinkWidth
Error:Slotn
ExpectedLinkWidthisn
ActualLinkWidthisn
Faultyorimproperly
installedPCIecardinthe
specifiedslotnumber.
ReseatthePCIecardinthespecifiedslot
number.See"ExpansionCards."Ifthe
problempersists,see"GettingHelp."
PCIeTrainingError:Embedded
Bus#nn/Dev#nn/Funcn
Faultyorimproperly
installedPCIecardor
expansioncardcage.
ReseatthePCIecardsandtheexpansion
cardcage.See"ExpansionCardCage"and
"ExpansionCards."Iftheproblempersists,
see"GettingHelp."
PCIeTrainingError:Slotn Faultyorimproperly
installedPCIecardinthe
specifiedslotnumber.
ReseatthePCIecardinthespecifiedslot
number.See"ExpansionCards."Ifthe
problempersists,see"GettingHelp."
Plug&PlayConfigurationError
Embeddedxxx
Errorencounteredin
initializingPCIdevice
faultysystemboard.
InstalltheNVRAM_CLRjumperand
rebootthesystem.SeeFigureA2for
jumperlocation.Iftheproblempersists,see
"TroubleshootingExpansionCards"in
"TroubleshootingYourSystem."
Plug&PlayConfigurationError
PCI_n
Errorencounteredin
initializingPCIadapter.
Primarybackplaneisnotpresent Faultyorimproperly
installedSCSIbackplane
board.
See"GettingHelp."
Processorninternalerror Faultymicroprocessor
faultysystemboard.
See"TroubleshootingtheMicroprocessors"
in"TroubleshootingYourSystem."
Processorbusparityerror
Processorinsocket1not
installed!
Nomicroprocessor
installedinprimary
microprocessorsocket.
Installamicroprocessorintheprimary
microprocessorsocket.See"Processors"in
"InstallingSystemOptions."
Remoteaccesscontrollererror Embeddedremoteaccess
memorymaybe
Tocleartheembeddedremoteaccess
memory,shutdownthesystem,disconnect
temporarilycorrupted. thepowercords,waitapproximately30
seconds,reconnectthepowercords,and
restartthesystem.Iftheproblempersists,
see"GettingHelp."
Remoteaccesscontrollerisnot
present
SCSIcablenotpresenton
connectorAorBoftheprimary
backplane
SCSIcableisloose,
improperlyconnected,or
faulty.
ChecktheSCSIcableconnection.If
problempersists,addorreplaceSCSI
cable.See"GettingHelp".
Shutdownfailure Shutdowntestfailure. See"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
Sparebankenabled Memorysparebank
enabled
Youcanenablememorysparebankusing
theSystemSetupprogramifthememoryis
configuredtosupportthisfeature.Formore
information,see"GeneralMemoryModule
InstallationGuidelines"in"Installing
SystemComponents,"andUsingthe
SystemSetupProgram"inyourUser's
Guide.
Systembackplaneerror Faultyorimproperly
installedSCSIbackplane
board.
See"GettingHelp."
Systemhalted!Mustpower
down
Wrongpasswordentered
toomanytimes.
Informationonly.
Theamountofsystemmemory
haschanged
Memoryhasbeenadded
orremovedoramemory
modulemaybefaulty.
Ifmemoryhasbeenaddedorremoved,this
messageisinformativeandcanbeignored.
Ifmemoryhasnotbeenaddedorremoved,
checktheSELtodetermineifsinglebitor
multibiterrorsweredetectedandreplace
thefaultymemorymodule.See
"TroubleshootingSystemMemory"in
"TroubleshootingYourSystem."
Timeofdayclockstopped Faultybattery. See"TroubleshootingtheSystemBattery"
in"TroubleshootingYourSystem."
Timeofdaynotsetpleaserun
SETUPprogram
IncorrectTimeorDate
settingsfaultysystem
battery.
ChecktheTimeandDatesettings.See
"UsingtheSystemSetupProgram"inthe
User'sGuide.Iftheproblempersists,
replacethesystembattery.See"Replacing
theSystemBattery"in"InstallingSystem
Options."
Timerchipcounter2failed Faultysystemboard. See"GettingHelp."
UnsupportedCPUcombination Microprocessor(s)isnot
supportedbythesystem.
Installasupportedmicroprocessor
combination.See"Processors"in
"InstallingSystemOptions."
UnsupportedCPUstepping
detected
UnsupportedDIMMdetectedin RAIDmemorymoduleis InstallacorrectversionoftheRAID
theRAIDDIMMslot! notsupportedbythe
system.
memorymodule.See"Activatingthe
IntegratedRAIDController"in"Installing
Drives."
UnsupportedRAIDkey
detected!
RAIDhardwarekeyis
notsupportedbythe
system.
InstalltheRAIDhardwarekeyforyour
specificsystem.See"Activatingthe
IntegratedRAIDController"in"Installing
Drives."
Utilitypartitionnotavailable The<F10>keywas
pressedduringPOST,
butnoutilitypartition
existsontheboothard
drive.
Createautilitypartitionontheboothard
drive.See"UsingtheDellOpenManage
ServerAssistantCD"inyourUser's
Guide."
TheVRMfortheprocessorin
socketnisnotinstalled.
Specifiedmicroprocessor
VRMisfaulty,
unsupported,improperly
installed,ormissing.
Thismessageisnotapplicabletothis
system.
Warning:Detectedmodechange
fromRAIDtoSCSIxofthe
embeddedRAIDsubsystem.
Typeofcontrollerhas
changedfromoptional
RAID(whenavailable)
toSCSIsinceprevious
systemboot.
Backupinformationontheharddrives
beforechangingthetypeofcontrollerused
withthedrives.
Warning:Detectedmodechange
fromSCSItoRAIDxofthe
embeddedRAIDsubsystem.
Typeofcontrollerhas
changedfromSCSIto
optionalRAID(when
available)sinceprevious
systemboot.
Backupinformationontheharddrives
beforechangingthetypeofcontrollerused
withthedrives.
Warning:Detectedmissing
RAIDhardwareforthe
embeddedRAIDsubsystem.
Datalosswilloccur!PressYto
switchmodetoSCSI,pressany
otherkeytodisableboth
channels.PressYtoconfirmthe
changepressanyotherkeyto
cancel.
Typeofcontrollerhas
changedsinceprevious
systemboot.
Backupinformationontheharddrives
beforechangingthetypeofcontrollerused
withthedrives.
Warning:Firmwareisoutof
date,pleaseupdate.
Firmwareerror. Updatethefirmware.See"GettingHelp."
Warning!Nomicrocodeupdate
loadedforprocessorX
BIOSerror. UpdatetheBIOSfirmware.See"Getting
Help."
Writefault Faultydiskette,
optical/diskettedrive
assembly,harddrive,or
harddrivesubsystem.
See"TroubleshootingaDisketteDrive,"
"TroubleshootinganOpticalDrive,"and
"TroubleshootingSCSIHardDrives"in
"TroubleshootingYourSystem."
Writefaultonselecteddrive
NOTE:Forthefullnameofanabbreviationoracronymusedinthistable,seethe"Glossary"inthe
User'sGuide.
SystemBeepCodes
IfanerrorthatcannotbereportedonthescreenoccursduringPOST,thesystemmayemitaseriesofbeeps
thatidentifiestheproblem.
NOTE:Ifthesystembootswithoutakeyboard,mouse,ormonitorattached,thesystemdoesnot
issuebeepcodesrelatedtothoseperipherals.
Ifabeepcodeisemitted,writedowntheseriesofbeepsandthenlookitupinTable210.Ifyouare
unabletoresolvetheproblembylookingupthemeaningofthebeepcode,usesystemdiagnosticsto
identifythepossiblecause.Ifyouarestillunabletoresolvetheproblem,see"GettingHelp."
CAUTION:Onlytrainedservicetechniciansareauthorizedtoremovethesystemcoverand
accessanyofthecomponentsinsidethesystem.SeeyourProductInformationGuidefor
completeinformationaboutsafetyprecautions,workinginsidethecomputer,andprotecting
againstelectrostaticdischarge.
Table210.SystemBeepCodes
Code Cause CorrectiveAction
112 CPUregistertestfailure. Replacemicroprocessor1.See"Processors"in"InstallingSystem
BoardOptions."Iftheproblempersists,replacemicroprocessor
2.
113 CMOSwrite/readfailure
faultysystemboard.
See"GettingHelp."
114 BIOSerror. ReflashtheBIOSfirmware.See"GettingHelp."
121 Programmableintervaltimer
failurefaultysystemboard.
See"GettingHelp."
122 DMAinitializationfailure. See"TroubleshootingSystemMemory"in"Troubleshooting
YourSystem."
123 DMApageregister
write/readfailure.
131 Mainmemoryrefresh
verificationfailure.
132 Nomemoryinstalled.
133 Chipordatalinefailurein
thefirst64KBofmain
memory.
134 Odd/evenlogicfailureinthe
first64KBofmain
memory.
141 Addresslinefailureinthe
first64KBofmain
memory.
142 Parityfailureinthefirst
64KBofmainmemory.
143 Failsafetimertestfailure.
144 SoftwareNMIporttest
failure.
211
through
244
Bitfailureinthefirst64KB
ofmainmemory.
311 SlaveDMAregisterfailure. See"GettingHelp."
312 MasterDMAregister
failure.
313 Masterinterruptmask
registerfailure.
314 Slaveinterruptmaskregister
failure.
322 Interruptvectorloading
failure.
324 Keyboardcontrollertest
failure.
See"TroubleshootingtheKeyboard"in"TroubleshootingYour
System."
331 CMOSfailure. See"GettingHelp."
332 Systemconfigurationcheck
failure.
333 Keyboardcontrollernot
detected.
334 Videomemorytestfailure.
341 Screeninitializationfailure.
342 Screenretracetestfailure.
343 VideoROMsearchfailure.
421 Notimertick.
422 Shutdowntestfailure.
423 GateA20failure.
424 Unexpectedinterruptin
protectedmode.
See"TroubleshootingExpansionCards"in"Troubleshooting
YourSystem."
431 Improperlyinstalledor
faultymemorymodules.
See"TroubleshootingSystemMemory"in"Troubleshooting
YourSystem."
432 Nomemorymodules
installedinbank1.
Installmemorymodulesinbank1ofthesametypeandsize.See
"InstallingMemoryModules"in"InstallingSystemOptions."
433 Faultysystemboard. See"GettingHelp."
434 Timeofdayclockstopped. See"TroubleshootingtheSystemBattery"in"Troubleshooting
YourSystem."
441 SuperI/Ochipfailurefaulty
systemboard.
See"GettingHelp."
442 BIOSshadowingfailure. See"TroubleshootingSystemMemory"in"Troubleshooting
YourSystem."
443 Microprocessorspeed
controlsequencefailure.
See"TroubleshootingtheMicroprocessors"in"Troubleshooting
YourSystem."
444 Cachetestfailurefaulty
microprocessor.
NOTE:Forthefullnameofanabbreviationoracronymusedinthistable,seethe"Glossary"inthe
User'sGuide.
WarningMessages
Awarningmessagealertsyoutoapossibleproblemandpromptsyoutorespondbeforethesystem
continuesatask.Forexample,beforeyouformatadiskette,amessagewillwarnyouthatyoumayloseall
dataonthediskette.Warningmessagesusuallyinterruptthetaskandrequireyoutorespondbytypingy
(yes)orn(no).
NOTE:Warningmessagesaregeneratedbyeithertheapplicationortheoperatingsystem.Formore
information,see"FindingSoftwareSolutions"andthedocumentationthataccompaniedthe
operatingsystemorapplication.
DiagnosticsMessages
Whenyourunsystemdiagnostics,anerrormessagemayresult.Diagnosticerrormessagesarenotcovered
inthissection.RecordthemessageonacopyoftheDiagnosticsChecklistin"GettingHelp,"andthen
followtheinstructionsinthatsectionforobtainingtechnicalassistance.
AlertMessages
Systemsmanagementsoftwaregeneratesalertmessagesforyoursystem.Alertmessagesinclude
information,status,warning,andfailuremessagesfordrive,temperature,fan,andpowerconditions.For
moreinformation,seethesystemsmanagementsoftwaredocumentation.
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