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Frequently Asked Questions for DSL Modem with Wireless Gateway (Model #GT701-WG)

Basic Wireless Questions

How do I turn on the Wireless feature in the DSL Modem with Wireless Gateway (Model #GT701-WG)? I set up my wireless, but I can't connect. What should I do? How do I set my wireless channel? What is the preferred channel? Which speeds does the DSL Modem with Wireless Gateway (Model #GT701-WG) support? What is the "technical" operating range? Can I use USB, Ethernet, and wireless at the same time? Can my wireless signal be boosted or extended? Can I use an 802.11b wireless card to connect to this (802.11g) DSL Modem with Wireless Gateway? Can wireless cards other than Actiontec's communicate with the DSL Modem with Wireless Gateway?

Wireless Security

How How How How

do do do do

I I I I

set up security on the DSL Modem with Wireless Gateway (Model #GT701-WG)? make a HEX based WEP key? set my ESSID? enable/disable ESSID broadcasting?

Wireless Technology Standards

What is 802.11? What is the difference between 802.11b and 802.11g? What is Wi-Fi certified?
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What is Wi-Fi certified? What is WPA? Does the DSL Modem with Wireless Gateway (Model #GT701-WG) support Wi-Fi and WPA? What is wireless MAC address authentication?

Other Questions

I have run out of Ethernet plugs on my DSL Modem with Wireless Gateway. How do I add more computers? What is NAT and how does it protect my network? How do I perform a reset on the DSL Modem? How do I find out what IP address my computer is using?

ANSWERS:

Basic Wireless Questions

How do I turn on the Wireless feature in the DSL Modem with Wireless Gateway (Model #GT701-WG)?

1. Access the web interface of the router by typing http://192.168.0.1, into the address bar of Internet Explorer. 2. Click on Setup/Configuration on the Main page. 3. On the left hand panel, click Advanced Setup. 4. Then click on the Begin Advanced Setup button. 5. On the left hand panel click Wireless Settings. 6. In the Wireless Settings page, click the radio button next to On. 7. Click Next. 8. Then Save and Restart at the bottom of the left hand panel. 9. Click the Save and Restart button on the next page to reboot your DSL Modem. 10. Once the Modem reboots, the Wireless LED should be green. ^ back to top
I set up my wireless, but I can't connect. What should I do?

Many times just changing the Channel and or changing the ESSID of the Modem can fix this issue. You can only change the channel from the web interface (i.e. going to http://192.168.0.1) and clicking on setup and advanced setup. For more detailed information please look on page 63 of the Modem manual located on your installation disk. ^ back to top
How do I set my wireless channel?

1. On a computer connected to the Modem, open a Web browser and enter http://192.168.0.1 in the Address text box. 2. When the Main Menu screen appears, select Setup/Configuration. 3. When the Set Up/Configuration screen appears, select Advanced Setup. 4. In the next screen, click Begin Advanced Setup. 5. When the Configuring the Advanced Settings screen appears, select Wireless Settings. 6. In the Wireless Settings screen, enter the channel desired in the Channel text box. 7. When finished, click Save and Restart. ^ back to top

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What is the preferred channel?

The preferred channel on the Modem is 9. However, if there is interference on Channel 9 try channels 6 or 11. ^ back to top
Which speeds does the DSL Modem with Wireless Gateway (Model #GT701-WG) support?

The Modem supports 11 Mbps using 802.11b and 54 Mbps using 802.11g. ^ back to top
What is the "technical" operating range?

The technical operating range indoors is 300 ft., while outdoors is 1700 ft. ^ back to top
Can I use USB, Ethernet, and wireless at the same time?

Yes. ^ back to top
Can my wireless signal be boosted or extended?

Yes, with the use of third-party equipment, such as a repeater. ^ back to top
Can I use an 802.11b wireless card to connect to this (802.11g) DSL Modem with Wireless Gateway?

Yes, the DSL Modem with Wireless Gateway can communicate with 802.11b or 802.11g wireless adapters, because the 802.11g standard is backward compatible with 802.11b. You can program your Modem to communicate on just one of the standards or both. ^ back to top
Can wireless cards other than Actiontec's communicate with the DSL Modem with Wireless Gateway?

Yes. ^ back to top

Wireless Security

How do I set up security on the DSL Modem with Wireless Gateway (Model #GT701-WG)?

WEP 64-, 128-, 256-bit encryption 1. On a computer connected to the Modem, open a Web browser and enter http://192.168.0.1 in the Address text box. 2. When the Main Menu screen appears, select Setup/Configuration. 3. When the Set Up/Configuration screen appears, select Advanced Setup. 4. In the next screen, click Begin Advanced Setup. 5. When the Configuring the Advanced Settings screen appears, select Wireless Settings.
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6. In the Wireless Settings screen activate On (next to Wireless), and enter the ESSID and Channel values in the appropriate text boxes. 7. At the bottom of the screen, activate WEP (next to Security). 8. The Wireless Settings: WEP Key screen appears. Activate Key 1, then select the type of WEP (64 bits, 128 bits, 265 bits). 9. Make a WEP key, see below for instructions. 10. Then, click Save and Restart. ^ back to top
How do I make a HEX based WEP key?

1. 64bit - Generated as 10 alphanumeric characters (0-9, a-f)(example: 843c29a562) 2. 128bit - Generated as 26 alphanumeric characters (0-9, a-f)(example: 3c29f2536bef3276d32e364a2c) WEP plus 802.1x 1. On a computer connected to the Modem, open a Web browser and enter http://192.168.0.1 in the Address text box. 2. When the Main Menu screen appears, select Setup/Configuration. 3. When the Set Up/Configuration screen appears, select Advanced Setup. 4. In the next screen, click Begin Advanced Setup. 5. When the Configuring the Advanced Settings screen appears, select Wireless Settings. 6. In the Wireless Settings screen activate On (next to Wireless), and enter the ESSID and Channel values in the appropriate text boxes. 7. At the bottom of the screen, activate WEP+802.1x (next to Security). 8. When the Wireless 802.1x Security Settings screen appears, enter the IP address of the RADIUS server in the Server IP Address text box, and the Secret key (for communication between the RADIUS server and the Router) in the Secret text box. The Port and Group Key Interval values should remain the same. 9. Then, click Save and Restart. WPA 1. On a computer connected to the Modem, open a Web browser and enter http://192.168.0.1 in the Address text box. 2. When the Main Menu screen appears, select Setup/Configuration. 3. When the Set Up/Configuration screen appears, select Advanced Setup. 4. In the next screen, click Begin Advanced Setup. 5. When the Configuring the Advanced Settings screen appears, select Wireless Settings. 6. In the Wireless Settings screen activate On (next to Wireless), and enter the ESSID and Channel values in the appropriate text boxes. 7. At the bottom of the screen, activate WPA (next to Security). 8. The Wireless WPA Settings screen appears. There are two levels of WPA. Actiontec recommends that you use PSK (Pre-Shared Key). The Group Key Interval, Server IP Address, Port, and Secret text boxes, along with the 802.1x radio button, are enterprise network specific, and should only be accessed by experienced information systems professional. To set up a PSK (Pre-Shared Key): 1. Click in the circle next to PSK String. 2. Then enter at least eight alphanumeric characters in the text box. Note: All wireless-enabled devices must support WPA and know the PSK to join the network. 3. When finished, click Save and Restart.

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Wireless MAC Address Authentication 1. On a computer connected to the Modem, open a Web browser and enter http://192.168.0.1 in the Address text box. 2. When the Main Menu screen appears, select Setup/Configuration. 3. When the Set Up/Configuration screen appears, select Advanced Setup. 4. In the next screen, click Begin Advanced Setup. 5. When the Configuring the Advanced Settings screen appears, select Wireless MAC Authentication. 6. When the Wireless MAC Authentication screen appears, activate Enable Access List, and then activate Accept all Clients or Deny all Clients. 7. Enter the MAC address of the client you want to deny (if you activated Accept all Clients) or of the client that you want to accept (if you activated Deny all Clients) in the Client MAC Address text box, and click Add. 8. The MAC address appears in the Exception List text box. 9. Repeat for another wireless client. 10. When finished, click Save and Restart. ^ back to top
How do I set my ESSID?

1. On a computer connected to the Modem, open a Web browser and enter http://192.168.0.1 in the Address text box. 2. When the Main Menu screen appears, select Setup/Configuration. 3. When the Set Up/Configuration screen appears, select Advanced Setup. 4. In the next screen, click Begin Advanced Setup. 5. When the Configuring the Advanced Settings screen appears, select Wireless Settings. 6. In the Wireless Settings screen activate On (next to Wireless), and enter the ESSID in the ESSID text box. 7. When finished, click Save and Restart. ^ back to top
How do I enable/disable ESSID broadcasting?

1. On a computer connected to the Modem open a Web browser and enter http://192.168.0.1 in the Address text box. 2. When the Main Menu screen appears, select Setup/Configuration. 3. When the Set Up/Configuration screen appears, select Advanced Setup. 4. In the next screen, click Begin Advanced Setup. 5. When the Configuring the Advanced Settings screen appears, select Wireless Advanced Settings. 6. In the Wireless Advanced Settings screen, disable or enable SSID broadcasting by activating the appropriate radio button. 7. When finished, click Save and Restart. ^ back to top

Wireless Technology Standards

What is 802.11?

802.11 refers to a group of specifications for wireless networking technology, specifically a wireless interface between a client and base station, or two clients. ^ back to top

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What is the difference between 802.11b and 802.11g?

802.11b is the wireless interface that provides up to 11 Mbps transmission rates in the 2.4 GHz band. 802.11g operates in the same bandwidth, but features transmission speeds up to 54 Mbps. 802.11g clients can operate on an 802.11b network, but will transmit at the lower speed. ^ back to top
What is Wi-Fi certified?

Wi-Fi is a generic term referring to any type of 802.11 wireless network. A "Wi-Fi certified" product has been tested and approved for interoperability by the Wi-Fi Alliance, an organization of leading wireless equipment and software providers. ^ back to top
What is WPA?

WPA (Wi-Fi Protected Access) is a Wi-Fi standard designed to improve the security features of WEP (Wired Equivalent Privacy). ^ back to top
Does the DSL Modem with Wireless Gateway (Model #GT701-WG) support Wi-Fi and WPA?

Yes. ^ back to top
What is wireless MAC address authentication?

Wireless MAC address authentication allows you to block or accept clients on your wireless network based on the clients' MAC (Media Access Control) address. Every wireless client has a unique MAC address. ^ back to top

Other Questions

I have run out of Ethernet plugs on my DSL Modem with Wireless Gateway. How do I add more computers?

Plugging in an Ethernet hub or switch can expand the number of computers that is connected to the DSL Modem. Run a standard Ethernet cable from the UPLINK port of your new hub or switch to Yellow Port on the back of the DSL Modem. ^ back to top
What is NAT and how does it protect my network?

NAT (Network Address Translation) is a level of security, which masks the private IP addresses of the PCs on your network with a single public IP address. With NAT the private IP address of any PC on your network is never transmitted over the Internet. ^ back to top
How do I perform a reset on the DSL Modem?

Press and hold the reset button on the back of the Modem for 15 seconds. This will reset the unit back to its factory default settings.
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unit back to its factory default settings. ^ back to top
How do I find out what IP address my computer is using?

Windows 95, 98, 98SE, and ME Select Start, Run, and type "winipcfg". Press Enter. When the winipcfg screen is displayed, ensure your network device is selected. Windows NT, 2000, and XP Select Start, Run and type "cmd". Press Enter. When the command screen is displayed, type "ipconfig" and press Enter. ^ back to top

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