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Robert M.

Palermo

Palm City, Florida 34990
Home (772) 287-9167 Cell (772) 214-9262
rmpalermo@bellsouth.net
www.linkedin.com/in/robertmpalermo/

PROFESSIONAL PROFILE
President / General Manager
Dynamic, change-oriented executive with proven track record in local sales, customer relations, manufacturing,
human resources, administrative / P&L in both a corporate and small business environment. I am experienced in
food service preparation and management / ownership.
AREAS OF EXPERTISE
* New Business Development * Strategic / Financial Planning
* Building Client/Customer Relationships * Motivating, Mentoring, Staff Development
* Effective Decision-Maker * P&L Management / Cost Containment
* Problem Analysis and Resolution * Marketing and Presentation Skills
* Persuasive Communicator * Organization/ Multi-Project Management
* Customer Needs Assessment * Computer Literate
* Food Service Management



EMPLOYMENT HISTORY
RMP Financial Services, Inc. / ACE Cash Express, Fort Pierce, Florida 2003 to 2013
President / Owner
Tax Preparation
Payroll Processing / Taxes
Financial Products including short term loans, check cashing, Western Union products, and bill payments
in a retail environment
Profitable franchise business for the under banked community



Kosters Prime Meats, Jupiter, Florida 2006 to 2009
President / Owner
Retail store featuring gourmet meat, seafood, prepared food, and various food products


Packaging Corporation of America, Pittsburgh, PA 1995 to 2002
General Manager
Responsible for overall management of 250,000 sq. ft. facility including local sales, manufacturing, and
P&L, including salaried and union hourly staff


Orchestrated $2M+ annual improvement in earnings
Achieved 90% reduction in workers compensation cost while attaining zero total case rate for a full year
Led facility to ISO 9001 status and continued certification
Refined sales mix to achieve 25% + margin increase
Lowered returns and allowances to under .20% of sales for 5 consecutive years
Reduced fixed overhead by over 20%
Led productivity improvement by over 30%
Led organization in development of positive working environment culminating in a six year contract
ratification by two unions

Packaging Corporation of America, Honea Path, SC 1993 to 1995
General Manager
Responsible for overall management of facility including local sales, manufacturing, and P&L, including
salaried and non-union hourly staff.
Served dual role as sales manager for 9 months
Led facility to over $1M annual earnings improvement
Successfully transitioned facility into PCA culture
Improved bulk-laminated sales by 25%
Lowered safety case rate by 75%
Worked in conjunction with staff and South Carolina EPA to test new process for environmental abatement
Increased plant productivity by over 25%
Developed employee handbook for non-union facility
Promoted to general manager of Pittsburgh, PA facility in 1995



EDUCATION
Columbia University, New York, New York 1979
Bachelor of Arts, Economics


References Supplied Upon Request