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Survey

Report 2014
Social Business Collaboration Trends & Forces


Platform Integration & Management | Virtual Teams & Communities | Unified Communications &
Video Collaboration | Metrics & Business Value
Serina Gummert | Marketing Manager
serina.gummert@we-conect.com
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SURVEY RESPONDENT CHARACTERISTICS

• Sector Overview
• Environment of the Respondents
• Business Size Background


USER EXPERIENCE

• Departmental Involvement & Ownership
• Roles Forming up Intranet Teams
• Full Time Equivalents of Intranet Team Roles
• Processes Facilitated by Digital Platforms
• Size of Digital Platforms
• Meeting Targets with Digital Platforms


COLLABORATION TRENDS & FORCES

• Factors Influencing Digital Platform Performance
• Factors Hampering Digital Platform Performance

Community | Knowledge | Platforms | Applications | Social
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SURVEY RESPONDENT CHARACTERISTICS

• Sector Overview
Community | Knowledge | Platforms | Applications | Social
1%
3%
4% 4% 4%
5%
6% 6%
8% 8%
10%
11%
15% 15%
0%
2%
4%
6%
8%
10%
12%
14%
16%
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Community | Knowledge | Platforms | Applications | Social
SURVEY RESPONDENT CHARACTERISTICS

• Environment of the Respondents
Current Position of Respondents
up to 5
offices
30%
6 - 20
offices
15%
21 - 50
offices
11%
more than
50 offices
44%
9%
28%
51%
6% 6%
Project Manager / Associate
Manager
Senior Manager / Leader / Head Of
Managing Director / Board Member
Other
Number of Regional Offices
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SURVEY RESPONDENT CHARACTERISTICS

• Business Size Background
Community | Knowledge | Platforms | Applications | Social
2%
12%
38%
21%
15%
12%
up to 200
employees
201 - 1.000
employees
1.001 - 10.000
employees
10.001 - 50.000
employees
50.001 - 100.000
employees
more than 100.000
employees
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USER EXPERIENCE

• Departmental Involvement & Ownership
Community | Knowledge | Platforms | Applications | Social
28%
21%
18%
12%
10%
5%
4%
2%
Who is the process owner
of the project?
12%
24%
40%
44%
49%
59%
71%
Other
User Experience
Designer(s)
Knowledge Manager(s)
Community Manager(s)
Intranet Manager(s)
IT Manager(s)
Content / Editor(s)
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USER EXPERIENCE

• Roles Forming up Intranet Teams
Community | Knowledge | Platforms | Applications | Social
Intranet Teams
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USER EXPERIENCE

• Full Time Equivalents of Intranet Team Roles
Community | Knowledge | Platforms | Applications | Social
0%
10%
20%
30%
40%
50%
60%
none less than 1 1 2 - 5 6 - 10 more than 11
Number of Full Time Positions
Content Managers /
Editors
Knowledge Managers
Community Managers
Social Collaboration
Managers
Intranet Managers
IT Managers
User Experience
Designers:
Other Related Managers
/ Responsibles
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USER EXPERIENCE

• Processes Facilitated by Digital Platforms
Community | Knowledge | Platforms | Applications | Social
Internal
Communications
83%
External
Communications
48%
HR
37%
Other
6%
Processes
Knowledge
Management
57%
Project
Collaboration
60%
Community
Building
51%
Innovation
Crowdsourcing
34%
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USER EXPERIENCE

• Size of Digital Platforms
Community | Knowledge | Platforms | Applications | Social
18%
18%
41%
14%
5%
5%
Up to 200 employees
201 to 1.000 employees
1.001 - 10.000 employees
10.001 - 50.000 employees
50.001 - 100.000 employees
More than 100.000 employees
Up to 100
Contributors
101 - 500
Contributors
501 - 1.000
Contributors
More Than
1.001
Contributors
23%
8%
10%
59%
Amount of Content Contributors Access to the Digital Platforms
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Community | Knowledge | Platforms | Applications | Social
USER EXPERIENCE

• Meeting Targets with Digital Platforms
Satisfaction with Performance of Digital
Platforms with Respect to Targets
1: not satisfied, 5: extremely satisfied
Enhanced Collaboration
Knowledge Sharing
Internal ‘Pin Board’
for Corporate Information
Team Coordination
Easier & More
Efficient Reporting
People Recruitment
Company Storytelling
& Communication
Systematic Storing
of Documents
Support Co-Workers
in Daily Tasks
Community Building
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Community | Knowledge | Platforms | Applications | Social
COLLABORATION TRENDS & FORCES

• Factors Influencing Digital Platform Performance
0%
10%
20%
30%
40%
50%
60%
Budget
User Adoption
Content Provision
Community
Management
Other
Digital Platform
Performance
COLLABORATION TRENDS & FORCES

• Factors Hampering Digital Platform Performance
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Community | Knowledge | Platforms | Applications | Social
13%
13%
13%
23%
24%
29%
32%
35%
38%
52%
C-Level Support
Community Management
Usablity
Content Provision
Support / Cooperation with other Units
Usability
Budget
Technology Integration
User Adoption
Corporate Culture
Digital Platform
Performance
The Social Business Collaboration 2014 taking
place from September 29 - 30, 2014 at the Kosmos
Cinema in Berlin, Germany, is gathering 150
professionals to one of the leading events on Social
Intelligence & Business Collaboration.

In more than 45 interactive sessions, global
leading professionals share their experience and
best practices in social collaboration, discuss the
pressing challenges of the enterprise 2.0 and brand
new approaches in the field of platform integration &
management, virtual teams & communities, unified
communications, video collaboration, metrics and
business value … more
Social Business Collaboration 2014 – Show Highlights: You may also be interested in:
• Expert Speaker Line-Up
• Official Program & Sessions
• Unique Networking & Format
• Disruptive Tech & Innovation Minds 2014
• Intra.NET Reloaded 2015
• Social Business Collaboration 2015

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Gertraudenstraße 10-12 | 10178 Berlin, Deutschland / Germany
Telefon: +49 (0)30 52 10 70 3 - 0 | Fax: +49 (0)30 52 10 70 3 -30
Email: info@we-conect.com | www.we-conect.com
we.CONECT YOU & YOUR PEERS
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Community | Knowledge | Platforms | Applications | Social