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Setting up Scan to Email

Basic information provided from the end user or the customers IT staff:

Static IP for the copier
Subnet Mask (use IPCONFIG Command if not provided)
Gateway (use IPCONFIG Command if not provided)
DNS server IP Address (use IPCONFIG Command if not provided)
Email server name or server IP address ( Email server IP address is
recommended if there is no DNS)
Email login name and password (only if authentication is required to email

Setting up scan to email from the MFDs web interface.

Step 1: Open Internet Explorer and type the IP address of the MFD.

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Step 2: Click Login located on the upper right hand side of the window.

Type admin and click Login.

Step 3: Click Configuration located on the left hand side of the window.

Step 2: Click E-mail and input the email server name (example: or
the email IP address (example:

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Step 3: Enter in a default sender name. In the Administrators Email Address
field enter your department name followed by @LACITY.ORG, make sure there
are no spaces between the department name. In the SMTP Server Name field
enter then click OK when done. Leave the other fields as default.

Step 4: From the machine to enable sender name default, click User Tools,
System Settings, File Transfer, go to second page (click on Next), select
Auto Specify Sender Name and turn ON. Finally Click OK then User
Tools to exit.

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Setting up LDAP

Step 1: Click on LDAP Server.

Step 2: Turn on LDAP Search. Select the first entry and click Change icon.

Step 3: Input the following information in the spaces provided:
Identification Name: CITY WIDE
Server Name:
Search Base: ou=users,o=cwdir
Authentication: ON
User Name: cn=eguide,ou=users,o=cwdir
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After inputting all the information provided, click Start to check for validity.
Then click OK then OK again to save and close. Click on OK to leave the
LDAP setup screen.

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Setting Up the Default File type (PDF vs TIF)

Step 1: From the scanning screen, click on File Name/Type. Then select the
desired file type default. Then click OK.

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Step 2: Click on Program key located on the right hand side of the OP.

Step 3: Click on Program as Defaults.

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Step 4: Select Program.

Step 5: Click Yes.

Screen will appear to confirm change.

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Configuring LDAP and Email Defaults

Step 1: Click User Tools, then Scanner Features.

Note: The next step changes the Search default from the Address Book to LDAP.

Step 2: Click Search Destination, select CITY WIDE then click OK.

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Note: The next steps changes the way the email is divided when the maximum
email size is reached.

Step 3: Click the Send Settings tab.

Step 4: Click on Divide & Send E-mail option. Then select Yes (per Page)
then click OK.

Step 5: Click User Tools to exit.
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Using the LDAP feature to send Emails

Step 1: Select the scanning option from the MFDs operation panel (OP).

Step 2: Click on Search Dest. Located at the top-center of the LCD touch screen.

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Step 3: Make sure that CITY WIDE is highlighted, if not click to highlight. Then
click on E-mail Address.

Step 4: Type the name of the person you are trying to email using the onscreen
Qwerty Keyboard.

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Step 5: Click OK after typing in the name. Then click on Start Search to begin.

Step 6: Select the recipient of the email by clicking on the email address. Then
click OK.

Step 7: Insert your document on the ADF of the RICOH MFD then click the
GREEN button.
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Saving LDAP Search for Faster Access

Note: After you have selected a single destination within LDAP you have an
option to save that entry for faster access.

Step 1: Click Prog Dest.

Step 2: Verify the E-mail Address. Click Names to make searching for the email
address faster using our Frequent Send Option.

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Step 3: Click Change under the Name and type the desired label. You may
also want to keep your destination in one of our Title Tabs. Note: The frequent tab
is the default, if you want to hide your destination from the frequent screen,
remove the highlight by clicking on Frequent again. Click OK when done.