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KPI


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1. 46
2. 46
3.





1. 10
14
2.

3.

4. 1622

1.
2.
3.
1

/
1014
/
2


1. /
/

2. /

35

1 TCIR
2 LCIR
3 8090 TOR
4
5 WSB
1. 6080PM OH
2. 6070
MTBF MTTR
3. 6575
4. 6575
5. IC 5

1. 5

2. 5

1. PLC
2.
35

3.

4.
5.
6.

7.
1. 1020
20

1
4050
2

6070
1

70
1

1
PM
5

20%

20%

10%

10%

30%
10%

P/M
=1-2%

=/

100%
=95%-99%
6
=2-3 /6

85%
=85%-90%


C.A.R.E O.S.H.A.

25












1.
2.
5
8




20




ROI

20

20



10




1.
2.
3.
4.

8090 10
510
9095
9095




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40%

<TPD
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>95%CBV
<1. 3Sp.Gr
<250 TiC14
<10

20%

XX/01

<7%
>95% OSA.
>97.5% OSE

10%

10

2



1

11


20




20


15



15
1

10


10

12

5
50


20



2







1
15
1
15
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13





10 1
1 5075
10
1

2
5

1
DM

5




2
100125
510
1

(5)
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23


50
9097

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9

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100%
7
15

5

15

35

25








1
1000 19.4219.71
2
7580
3
1020
1.







2.

15

25

15










1.
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810

4

34
1.
2.

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7079


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2

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67
1

17

1. 97100 2025
2. 25
3. 1
4. 613
5. 2230
1.


18





2.


3.







0 TCIR
0 LWCIR
1.5%-1.6%

1. 90%95%
2. 1.52
3.
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2.
3.
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4.
1.
2.

3.







1%1.5%


60
10
46

20


20

1015
5

10

12

2030


30

PIMS

21

1

20




10


10
1

10

1
10

PIMS

22

1
20



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7589

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1
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SQI

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1
SQI
15

SQI

SQI
1 12
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23

Kanban
1

24

5


20


1



25



1

25

35%

3-5%
=>5%

3-5%
=>5%

3-5%
=>5%

70%
85%-100%

30%

3-5%
=>5%

3-5%
=>5%

3-5%
=>5%

70%
=85%-100%
6-10
=>10
6-10 RBM

=>10RBM
70%
=85%-100%

4-6
=>6

RBM 20%

15%

26

4-6

=>6
70%
=85%-100%

7090
40


2
30
2
20



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STAR

10

27

28

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3.

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6.
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28590 10
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5.
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1.

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33


2. 23

3.

4.
1

90%96%



0.80% 0.89%
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1 90% 96%


2


1 99.5% 100% 3

2 60% 70% 3445

3 90% 96%


4 35
5

34

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18595

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PDU

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3.


1.
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1.

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510
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47

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63

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10

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102

3.

25%

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103

80-90%

85-95 CRSD
85-95%
80-95%
90100%
70-90%
XYZ 80-90%

95%-98%
2-3
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80-90%

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104

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1

60





1

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127

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129




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3
:




131


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20
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132

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1
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133

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135

100%

136

30

15

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1
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10



2

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2






137



19899
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1







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5
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68

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1
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30
139




20








1









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3
140


18595





26570

45


1015
510

16080






24

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95
1



19095


141

142

35






30

1






1


35

143

48
20



1

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3 2
1
5

9
9597 30

90
9899

144


2
7

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78
25





145

CSS

CSS

SAM


25

1


2

146


25

1


2




1


1


25

7
12
12


1




1


7



147


1
2
11
3

148







1. 80%- 90%
2. $1.71$1.80

2. 4%-5%

3. 90%- 95% 95%-99%


1 90%- 95% 95%99%

2
1

149

150

80-90%

85-95 CRSD
85-95%
80-95%

90100%
70-90%
XYZ 80-90%

95%-98%
2-3
510
80-90%

5-10%

5-10%

80-90%

60-75

60-80%
01%

151

QPI

PMS

NSAI
FDA
8090
8090
6 CPI
9095 DDC STD
8090
9095

100 200 QPI1,2,3


9095

100200

152

10
UL, CSA CE

1
2

153




50

23

154

8792
8792


12
23

1
1
12

155

35




10

1\

Lotus Notes Exchange



75


30


10


10

156


15

157


35
7580



18090
25





2 1



158

19599


15

IT

159

(25%)

0% CS&T

3 7 x

x 90% to 99% bug

x, y

(25%)

x
(10%)

160

(20%)

(5%)

x /

2000 recoding

161

(F)
1.
2.

3.

(C)

(I)

(L)

162


Value-Added Results
1
2 8 5 10
3 5 95%
4 5 downtime .
5 7 AM 9 PM.98% to 100%
6 90%
7 50

troubleshooting

90%

90% to 95% :

.
163

help desk

164


18





1
2
3


1
2
3



4
5
6 1014
7 2448
8 95
9

165

1. online

2.flash

1. flash
2. flash
3. offline
1.

3. WEB

1.

2.
3.banner.button..
4. minisite
5.
6.

166