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Embargoed: 6am GMT, Wednesday, 1st October 2014
Contact: Dee O’Sullivan
Telephone: +32-(0)2-538-7581
Mobile: +32-(0)495-893-925
Launch of the first-ever toolkit to help people
understand and use health apps
©PatientView Ltd 2014
Author: Tony Newbold
Editors: Clive Nead, Dee O’Sullivan, Alexandra Wyke
Designer: Mark Ansell
From the publisher of and the European Directory of Health Apps
A clear, concise, simple manual to help patients and the public make the best
choices and decisions about health apps, “Health Apps—a Toolkit to Help
You”, is available in print and online. Launched today, Wednesday, 1st October
2014, at the European Health Forum Gastein 2014, and circulated to the
Forum’s 650 delegates (who come from all over Europe and beyond, and who
represent the key stakeholders of the European health policy community).
Why this Toolkit?
Health apps have been heralded as an important technical advance with the potential to
support patient self-care, and to help patients manage their medical conditions. In addition,
health apps promote the maintenance (and improvement) of health through the monitoring
of personal wellbeing, and by encouraging the implementation of positive, healthy, lifestyle
So why is the take-up of health apps by patients and carers still lagging?
In a soon-to-be-published study
, PatientView reveals that the public are confused by the
sheer number of health apps available (100,000), and are not sure that a particular health
“What do patients and carers want from health apps?” A July-October 2014 global survey of over 1,000
patients, conducted by PatientView in collaboration with Health 2.0, with the input of relevant healthcare
stakeholders (policy-makers, suppliers of apps and mobile services, and healthcare professionals). Survey
results to be released Monday, 10th November 2014, at the 2014 Health 2.0 conference in London.
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app will help them. Members of the public may also not trust health apps, because they do
not know who makes the apps, or whether their health data would be secure on an app.
About “Health Apps—a Toolkit to Help You”
“Health Apps—a Toolkit to Help You” takes a comprehensive approach to helping people
find and use tried-and-tested health apps. It walks the reader through each step of a
journey towards getting started with health apps. The Toolkit identifies the main pitfalls
with health apps, and educates on how to overcome these problems. Every one of the five
main sections of the Toolkit is in its own dedicated colour (the colour coding further eases
navigation through this simple manual). Future editions of the Toolkit are planned—to take
account of regulatory changes and other developments in the fast-moving health-app
WHY Page 10
• Why use health apps; how they can
• Why making an informed choice is
important, and what to look for
WHERE Page 18
• Where to find health apps
• How to search for them
• Where to download health apps
WHAT Page 28
• What do you need to know about a
health app?
• What do you need a health app to
• What should you watch out for?
HOW Page 44
• How to download a health app
• How to update a health app
• How to build the app into day-to-day
health routines
• Useful links
• Troubleshooting
• What to do when things go wrong
Download the online flip book:
The Toolkit was developed by PatientView (publisher of, in consultation with patient
groups, healthcare professionals, app developers, regulators, and with the pharma, medtech, and mobile-
technology industries. We at PatientView are grateful for their feedback. We would also like to thank all the
partners of (the European Connected Health Alliance; the European Health Forum Gastein;
GSK; Health 2.0; Janssen; NHS England; Novo Nordisk; and Telefonica) for their support in the development
and dissemination of and the Toolkit. In addition, we are grateful to the following
“The myhealthapps’ Toolkit is a
good initiative to empower
citizens. It is the type of health-
literacy project that the
European Commission
—Robert Madelin, Director
General, DG CONNECT,
European Commission
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individuals and organisations for their insightful comments and contributions: the European Pharmaceutical
Students’ Association (EPSA); David Grainger of the Medicines and Healthcare Products Regulatory Agency
(MHRA); Andy Jones of AstraZeneca; Tony Kane of Tony Kane Consulting; Charles Lowe of the Royal Society of
Medicine (RSM), and also of the Digital Health and Care Alliance (DHACA); Jocelyn Parkes of the Royal
Pharmaceutical Society (RPS); and Dr Mike Short, CBE, of Telefonica. We would also like to thank the European
Commission for its encouragement for Finally, we would like to thank all the app
developers whose apps are featured on the website, and whose icons are being used for
illustrative purposes in the Toolkit.
Other upcoming PatientView initiatives
Workshop: “Health Apps—Meeting Patients’ Unmet Needs”, Wednesday, 12th November 2014, London
A collaborative workshop to connect patient and carer groups, health policymakers, healthcare professionals,
telecoms and mobile experts, and pharma and medical-device experts with health-app developers.
Co-hosted by PatientView, Health 2.0, and TICBioMed, the workshop aims to define and design 5 new,
important health apps. 4 of the new health apps will be in response to the needs of patients living with one
of 4 health or medical issues: cancer; diabetes; disability; mental health. The 5th health app will be on the
subject of wellness and self-care. The health needs discussed in the workshop will include those identified by
the July-October 2014 PatientView/Health 2.0 global survey of well over 1,000 patients with long-term
conditions (and their carers). A White Paper on the results of the 12th November workshop will be published
shortly after the event. For further information on the 12th November workshop: To
go on the mailing list to receive a free copy of the forthcoming White Paper upon publication, email your
contact details to:
About PatientView and
PatientView was founded in 2000 out of a belief that the views of patients should be considered in every
important healthcare decision (whether a new healthcare product, or a government change to a healthcare
system). A UK-based research, publishing and consultancy group, PatientView has the capacity to reach out to
120,000 patient groups worldwide, covering over 1,000 medical specialties. PatientView launched the website in November 2013 to provide an independent portal for health apps reviewed and
recommended by patient groups and by empowered patients and consumers. PatientView gratefully
acknowledges, and would like to thank, the many patient groups from around the world that have contributed
reviews of health and wellbeing apps to A full list of current reviewers can be found on
PatientView Ltd, One Fleet Place, London EC4M 7WS, UK
End of press release