How Quality Assurance Testing and QA Services Drive

Business Outcomes

What began as a standard to control defects in manufacturing sector, has now
become an indispensable component to maintain the customer satisfaction level
across verticals. Even services sectors, where consumption level varies, are
increasingly adopting Quality assurance practices to standardize delivery. Not to
mention, Quality assurance principles and technologies are meticulously practiced
and continuously overhauled in customer centric and quality conscious
companies.

Quality assurance is a way to ascertain that the final deliverables both as a
product and as a service conform to approved standards; are error-free and stack
up against the customer satisfaction level. A product manufactured by a company
or services rendered by an IT/Software Services company, both can be perfected
by applying QA assurance practices.

Even within a company, the work-in-progress status quo is subjected to quality
assurance by the subsequent receiving department, to ensure optimum quality of
deliverables. Thus, quality assurance should be viewed as a scope for continual
improvement, which is an integral part of Quality Assurance Testing.

Quality assurance testing has an ever-exploratory scope. During the process of
quality assurance testing, mistakes/ defects in the intermediary stages of the
products/ services are highlighted, offering ways for immediate corrective actions
and a permanent solution through preventive actions. Thus, quality testing is a
never-ending process which is subjected to regular audits and inspections by
companys staff, external inspectors including the certifying institutions.

Quality assurance covers organization of input materials (raw materials/
assemblies/ components/ products), their management and other processes like
inspection, testing, etc. There are famous institutions and laboratories,
specializing in QA services for their clients, both at domestic/ national and
international levels. Total quality management, often referred to as TQM, is the
development of quality assurance. It includes quality management systems,
consisting of procedural documentation, periodical analysis of the data, auditing
and application of many principles like Six Sigma, MSA (Measurement System
Analysis), FMEA, APQP and QFD.

The companies rendering QA services should possess sufficient proactive
capabilities to be able to achieve better business transformation by delivering
prompt, punctual and perfect results so that time bound programs of marketing
and customers expectations are duly met. To meet these missions and visions,
the companies will have experienced and dedicated test consultants, most of
them are required to be certified test professionals; equipped with wealth of
testing equipments and tools, strategic alliances with the leading companies,
besides long and renowned presence in the respective fields.

The test scope for both Desktop and web-application are comprehensive. It may
include testing of applications, delivery models, feature and functionality,
performance, infrastructure, security, load or SQC (Statistical Quality Control). The
core benefits of the quality assurance testing would span into reduction or
avoidance of production defects, increased productivity, reduction in operational
costs and the like.