Resume

STEPHANIE L. NAGY, MA

Mobile: (412) 841-9419 Telephone: (412) 461-0197 slnagy31@hotmail.com

CORPORATE TRAINER INSTRUCTIONAL DESIGN SPECIALIST

EXPERTISE

Leadership Training Instructional Design Curriculum Design Project Management
Presentations Implementation Customer Service Human Resources Public Speaking
Technology Training Classroom Instruction Software Demonstrations Workshop Facilitation
Problem Solving Learning Management Systems (LMS) Surveys Testing

Proficient in Oracle UPK (Oracle User Productivity Kit) Articulate Adobe Acrobat
GoToTraining Level 3 Survey Monkey VoiceThread Animoto Lino Skype FaceTime
Edmundo Snipping Tools uLearn Oracle Warehouse Management System Order
Management PeopleSoft Query nVision eProcurement Services Procurement Billing
Accounts Receivable/Payable Purchasing Inventory Control Return to Vendor FileNet - P8
(IBM) AssureNet PO Flip ScanOne IBM Process Portal (BPM) MS Office Professional
Windows OS

PROFESSIONAL EXPERIENCE

UNIVERSITY OF PITTSBURGH MEDICAL CENTER, Pittsburgh, PA 2008-Present

Software Applications Trainer
Plan, develop, design and implement enterprise business application training programs
and conduct learning sessions.
Work closely with subject matter experts to identify skills needs and develop course
content.
Design training documentation and materials utilizing proven and effective instructional
design methods, including the use of ADDIE and Understanding by Design
Provide PeopleSoft and Oracle training throughout organization, presenting courses to
groups ranging from 5 to 600+ staff.
Deliver training via workshops, eLearning, classroom training (virtual and face-to-face)
and one-on-one and small group sessions. Monitor program effectiveness and generate
reports.
Identify new and emerging training needs.

Key Accomplishments:
Transformed financial training program, shifting from ad hoc, on-the-job instruction to
a formal curriculum featuring classroom instruction, manuals and web-based tutorials.
Spearheaded instructional design and training program delivery for a range of
enterprise software modules and systems, including Query, nVision, Oracle Order and
Warehouse Management, etc.
Trained hundreds of end-users in classroom settings and online webinars, managing
multiple training projects simultaneously and coordinating delivery with department
heads.

Resume
Created and implemented and Introduction to Computers training program to assist
non-technical employees to be prepared to utilize computers within their job function
Selected to lead training program rollout to PeopleSoft Financial and Supply Chain
Management users at an affiliated hospital in Dublin, Ireland.

WELLS FARGO HOME MORTGAGE, Minneapolis, MN & Pittsburgh, PA

Implementation Consultant 2007-2008
Developed new learning program from inception, working closely with business process
owners to identify gaps and create and implement training assets to improve operations
and staff skill levels.
Built consensus across multiple stakeholder groups and skillfully managed program
expectations.

Closing Supervisor 2005-2007
Selected to play a key role in development of Enhanced Client Policy & Procedures
Manual, serving as subject matter expert.
Ensured team consistently delivered high quality work, meeting or exceeding quality
goals, and proactively addressed quality and compliance issues with additional training.


EDUCATION & PROFESSIONAL TRAINING

Point Park University, Pittsburgh, PA
Master of Arts in Curriculum & Instruction Adult Learning & Training

Gustavus Adolphus College, St. Peter, MN
Bachelor of Science in Political Science & History Scandinavian Studies

Strayer University
Graduate Certificate in Human Resource Management

Professional Training
Training Seminars/Certification, National Seminars Training
Certification, American Society of Training and Development
Certification, International Board of Certified Trainers

AFFILIATIONS

ATD National Chapter
ATD Pittsburgh Chapter
SHRM
HR.com
Pi Lambda Theta Educational Fraternity
Training Magazine Network