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Syabith Umar Ahdan

3440 S. Cottage Grove Ave Apt #209, Chicago, IL 60616 Cell (312) 375-9841 sahdan@hawk.iit.edu
OBJECTIVE:
Seeking part-time job in Information Technology and Management field. My passion for Information Technology, strong organization
and leadership skills, ability to work proactively as well as my customer service & time management skills will add value to your team.

EDUCATION:
Illinois Institute of Technology, Chicago, IL Bachelor in Information Technology & Mgmt. GPA: 4.00 Aug. 2013-May 2017
 Presidential Scholar

Highline Community College, Des Moines, WA Information Technology GPA: 3.93 Sept. 2011-June 2012
Classes taken from Coursera.org:
-Networked Life -Ruby -Human-Computer Interaction
-Programming Language: Python -Programming Languages -Computer Network System

EXPERIENCE:
Innflux, Chicago, IL Tech Support Specialist Current
 Assist and document 10 -20 guest issue via call, live chat, and email professionally and in timely manner in daily basis.
 Monitor and maintain thousands network equipment from 700 hospitality property
 Contribute to and work on side project to improve the network and documentation process.
AKM Travel & Tour, Surabaya, Indonesia Front Office & System Administrator Mar.-July 2013
 Automated internal IT systems improving efficiency and service quality
 Created new website and online booking system
 Improved data and document management

Jual Elektronik Murah, Surabaya, Indonesia Owner Nov. 2012-Mar. 2013
 Built an online store and sold products via portal
 Set up, maintained, improved, and managed website database with over a thousand products

Tri-TESOL Conference, Des Moines, WA Technical Support and Floater Volunteer October 2011

Dhaafi Group (Digital Printing, Internet Café), Surabaya, Indonesia Manager & System Administrator Sept. 2009-July 2011
 Supervised 20 employees
 Managed finance and accounting function
 Configured, monitored, and maintained 40PCs LAN and WLAN Network, including servers and workstations
 Promoted to manager & system administrator within first year from operator
CERTIFICATES:
 Advanced Networking Certificate Aug. 2011-June 2012
 UNIX/Linux System Administration Certificate Aug. 2011-June 2012
 Global Leadership Program Aug. 2011-June 2012
 First Friday Leadership Seminar Aug. 2011-June 2012 Aug. 2011-June 2012
 SuperHost Customer Service September 2011
SKILLS:
Operating Systems: Proficient in Windows XP, Windows 7, Windows Server 2008, Linux-based OS
Server Applications: Proficient with LAMP, Nginx, Sendmail, Wordpress, ElasticSearch, Logstash. Familiar with
Kibana and Redis.
Programming Languages: Proficient with Bash Scripting, Java, Python, Ruby, C++, and HTML.
Languages: Fluent in English and Indonesian

AWARD:
 Outstanding program Contribution Award April 2011
For Asian Pacific Islander Heritage Month, Highline Community College