OUM BOOKFEST 2008

OUM BOOKFEST 2008
MAJLIS BICARA BUKU
MAJLIS BICARA BUKU
“ MANAGEMENT FROM ISLAMIC
“ MANAGEMENT FROM ISLAMIC
PERSPECTIVE”
PERSPECTIVE”
Pembicara Pembicara: :
Prof
Prof
Madya
Madya
Dr
Dr
Mohd
Mohd
Yusuf
Yusuf
Ahmad
Ahmad
Timbalan Timbalan Dekan Dekan
Fakulti Fakulti Sains Sains Sosial Sosial Gunaan Gunaan
Open University Malaysia Open University Malaysia
Anjuran Anjuran: :
Perpustakaan Perpustakaan Digital Tan Sri Dr Abdullah Digital Tan Sri Dr Abdullah Sanusi Sanusi
Isnin Isnin, 12 , 12 Mei Mei 2008 2008
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC
ISLAMIC
PERSPECTIVE
PERSPECTIVE
DR. KHALIQ AHMAD
International Islamic University Malaysia,
2006
By:
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE

Dr. A.
Dr. A.
Khaliq
Khaliq
Ahmad
Ahmad

Assoc. Prof in the Department of Business
Assoc. Prof in the Department of Business
Administration, Faculty of Economy and Management
Administration, Faculty of Economy and Management
Science, IIUM.
Science, IIUM.

Currently, Director of Management Centre, International
Currently, Director of Management Centre, International
Islamic University of Malaysia.
Islamic University of Malaysia.

He is a Fellow of Chartered Institute of Marketing (CIM)
He is a Fellow of Chartered Institute of Marketing (CIM)

Secretary of the Malaysian Regional Board of the
Secretary of the Malaysian Regional Board of the
Chartered Institute of Marketing (MACIM)
Chartered Institute of Marketing (MACIM)

A member of the Malaysian Institute of Management
A member of the Malaysian Institute of Management
(MIM)
(MIM)
Content of the book
Content of the book

Islamic Perspective and Synthesis of
Islamic Perspective and Synthesis of
Management
Management

Literature of Islamic Management
Literature of Islamic Management

Environment and the corporate culture
Environment and the corporate culture

Planning
Planning

Organizing
Organizing

Leading
Leading
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Content of the book
Content of the book

Motivating
Motivating

Communicating
Communicating

Controlling
Controlling

Managing Conflict
Managing Conflict

Islamic Business Ethics
Islamic Business Ethics

Managing Quality and Excellence
Managing Quality and Excellence
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Management in Islamic Perspective
Management in Islamic Perspective

The concept of management in Islamic
The concept of management in Islamic
perspective is to manage all things
perspective is to manage all things

To know yourself: We as a man is a
To know yourself: We as a man is a
khalifah
khalifah
of
of
Allah (God vicegerent)
Allah (God vicegerent)

To believe in God
To believe in God

To manage & to administer everything on the
To manage & to administer everything on the
earth according to the will of Allah
earth according to the will of Allah

To manage oneself, family, belonging, position &
To manage oneself, family, belonging, position &
so on
so on
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Objectives of Management in Islam
Objectives of Management in Islam

To preserve the religion
To preserve the religion

To preserve the life
To preserve the life

To preserve the family
To preserve the family

To preserve the human mind or intellect
To preserve the human mind or intellect

To preserve the wealth or property
To preserve the wealth or property
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Literature on Management
Literature on Management

Islamic Principles of Organizational
Islamic Principles of Organizational
Behaviour
Behaviour
:
:
-
-
Belief in God and engaging in
Belief in God and engaging in
honourable
honourable
work
work
-
-
Engaging in promotion of good and
Engaging in promotion of good and
forbidding of evil
forbidding of evil
-
-
Perform
Perform
solat
solat
and charity regularly
and charity regularly
-
-
Fasting and pilgrimage
Fasting and pilgrimage
-
-
Good relationship in family, society & employees
Good relationship in family, society & employees
-
-
Acquiring knowledge
Acquiring knowledge
-
-
Striving for changes
Striving for changes
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Modules on Leadership Training
Modules on Leadership Training

Module on communication
Module on communication

Module on negotiation
Module on negotiation

Module on decision
Module on decision
-
-
making
making

Module dealing with
Module dealing with
da’wah
da’wah

Module on the concept of time
Module on the concept of time
management
management
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Planning
Planning

Principles of Planning
Principles of Planning
-
-
Forward thinking based on the past
Forward thinking based on the past
-
-
Rational use of resources
Rational use of resources
-
-
Consultation before decision
Consultation before decision
-
-
making
making
-
-
Apply fairness to others
Apply fairness to others
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Organising
Organising

Authority: Given by Allah
Authority: Given by Allah

Shura
Shura
: Consultation or collective decision
: Consultation or collective decision

Responsibility
Responsibility

Accountability
Accountability
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Leading
Leading

Qualities of an Islamic Leadership
Qualities of an Islamic Leadership
-
-
Knowledge and wisdom
Knowledge and wisdom
-
-
Taqwa
Taqwa
-
-


Adl
Adl
(justice)
(justice)
-
-
Rahmah
Rahmah
(compassion)
(compassion)
-
-
Forgiving
Forgiving
-
-
Courage and bravery
Courage and bravery
-
-
Shura
Shura
(mutual consultation)
(mutual consultation)
-
-
Sabr
Sabr
(patience)
(patience)
-
-
Spirit of self
Spirit of self
-
-
secrifice
secrifice
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Motivating
Motivating

The purpose of motivation in Islam is to have a
The purpose of motivation in Islam is to have a
good worker and to produce an excellence
good worker and to produce an excellence
service
service

To understand that working is not only to get the
To understand that working is not only to get the
salary but to do virtuous deed (
salary but to do virtuous deed (
amal
amal
salih
salih
)
)

Working is
Working is
ibadah
ibadah

To attain
To attain
al
al
-
-
Falah
Falah
(true success)
(true success)
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Motivation through Reward and Punishment
Motivation through Reward and Punishment

Salary
Salary

Position
Position

Incentive
Incentive

Bonus
Bonus

Reward
Reward
-
-
Jannah
Jannah
and
and
Jahannam
Jahannam

Sense of “losing face’; shame for self and family
Sense of “losing face’; shame for self and family
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Motivated Personality/Leader
Motivated Personality/Leader

Clarify goals
Clarify goals

Set objectives
Set objectives

Consult and respect their followers
Consult and respect their followers

Deal with other kindly
Deal with other kindly
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Spiritually Inclined People
Spiritually Inclined People

Nafs
Nafs
Ammarah
Ammarah
,
,
refer to those who have
refer to those who have
motivation are due to worries, lack of self
motivation are due to worries, lack of self
-
-
confidence, low self esteem, never respect the
confidence, low self esteem, never respect the
right of others make followers feel insecure.
right of others make followers feel insecure.

Nafs
Nafs
Lawwamah
Lawwamah
, refer to those who are self
, refer to those who are self
-
-
motivated and view work as challenge,
motivated and view work as challenge,
meaningful, opportunities for advance
meaningful, opportunities for advance
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE

Nafs
Nafs
Mutmainnah
Mutmainnah
, provide man with a high
, provide man with a high
level of responsibility towards Allah and
level of responsibility towards Allah and
independence from any kind of fear and
independence from any kind of fear and
anxiety and offers work satisfaction.
anxiety and offers work satisfaction.
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Communicating
Communicating
=Verbal & non
=Verbal & non
-
-
verbal
verbal

Allah who teach man to speak
Allah who teach man to speak

Say those things that are best
Say those things that are best

Good word is
Good word is
sadaqah
sadaqah

Condemnation of the bad word
Condemnation of the bad word

Sincere in communication
Sincere in communication

Say direct word
Say direct word


avoid confusing word
avoid confusing word
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Principles of Communication in Islam
Principles of Communication in Islam

Kindliness and affection towards others
Kindliness and affection towards others

Politeness in communication
Politeness in communication

Speak the truth and be straight
Speak the truth and be straight
foward
foward

Clarity and brevity
Clarity and brevity

Two
Two
-
-
way communication
way communication

Investigate
Investigate
rumours
rumours

Mutual trust and confidence
Mutual trust and confidence

Be wise in communication
Be wise in communication

Greet and thank people
Greet and thank people
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Controlling
Controlling

Basic control
Basic control


Amar
Amar
ma’ruf
ma’ruf
Nahi
Nahi
mungkar
mungkar

J ob specification
J ob specification

Establish standard performance
Establish standard performance

Keep the performers informed prior to their
Keep the performers informed prior to their
action
action

Caring sense
Caring sense

Simple language
Simple language

Remedial action
Remedial action
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Managing Conflict
Managing Conflict

Two models to resolve the conflict
Two models to resolve the conflict
-
-
S.A.L.A.M. models
S.A.L.A.M. models
-
-
P.N.T. model
P.N.T. model
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Managing Conflict
Managing Conflict
S.A.L.A.M. model
S.A.L.A.M. model
S
S
A
A
L
L
A
A
M
M
Stating the Stating the
conflict view conflict view
Agreeing Agreeing
that a that a
conflict conflict
exists exists
Listening for Listening for
and learning and learning
the the
difference difference
Advising Advising
one another one another
Minimizing Minimizing
areas of areas of
disagree disagree- -
ment ment that that
could lead to could lead to
aggression aggression
or or
withdrawal withdrawal
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
S
S
N
N
T
T
Shura
Shura
(
(
Consulta
Consulta
-
-
tion
tion
)
)
Naseeha
Naseeha
(Advice)
(Advice)
Ta’wun
Ta’wun
(Co operation)
(Co operation)
Managing Conflict
S.N.T. model
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
Islamic Business Ethics
Islamic Business Ethics

Principles of Islamic Business
Principles of Islamic Business
-
-
Truthfulness
Truthfulness
-
-
Trust
Trust
-
-
Sincererity
Sincererity
-
-
Brotherhood
Brotherhood
-
-
Science and knowledge
Science and knowledge
-
-
J ustice
J ustice
SESI SOAL J AWAB
SESI SOAL J AWAB
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE
TAMAT
TAMAT
SEKIAN, TERIMA KASIH.
SEKIAN, TERIMA KASIH.
MANAGEMENT FROM
MANAGEMENT FROM
ISLAMIC PERSPECTIVE
ISLAMIC PERSPECTIVE