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Christian Moore.

Module 3: One-to-one
Needs Analysis for Daichi
If you don’t want to answer any questions, or need me to clarify, that’s fine!
About you:
Where are you from?
How old are you?
What are your hobbies?
What are your interests?
What did you study at university?
How would you describe yourself in three words?
When are you returning home?
Do you have any learning difficulties (e.g. dyslexia)? Please explain.
Any other information that you think may be relevant or that you want to share:

Learner History/ Attitudes
How long have you been learning English?

Where have you studied English? For how long in each?

What were the lessons like? Was there anything that you thought was particularly useful/ unhelpful?

How have you learnt English before (self-study/ informally)?

Do you like studying English? Why/ Why not?

Is there anything you don’t like about studying English? Why?

What approaches did you like when you were studying, e.g. communicative learning, very
structured, very flexible?
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Christian Moore. Module 3: One-to-one
Do you like any particular activities?
What approaches did you not like when you were studying, e.g. communicative learning, very
structured, very flexible?

Are there any particular activities that you don’t like?

What do you think you are good at when studying English?

What do you think you could improve in how you learn English?

Do you take notes or keep a record of what you learn?

Do you study English outside of class? How?

Do you have an idea/ preference of what type of accent you would like to have? Why?

What do you find difficult about learning English? Why?

Is there anything that you used to find difficult but that you are now better at? How did you improve
this?

How you feel about the following skills? How strong do you feel you are? Which would you most like
to improve? Give details
Listening
Speaking
Grammar
Vocabulary
Reading
Writing
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Christian Moore. Module 3: One-to-one
Is there anything specific you want from your English course?

Have you taken any exams in English? Which ones? What were your results?

Extra information:
About your job:
What do you do?
Is this your first job?
Why did you choose this job?
What do you do in your job?
English at work:
What do you do in English in your job?

Who do you speak English with - native / non-native speakers/ mixed groups of natives and nonnatives?

If you speak to non-natives, where are they from?

If you speak to native speakers, where are they from?

Who do you find the most difficult to understand? Why?

How formal does the English you use need to be?

Do you speak to superiors/ subordinates in English? Give details. What are their roles:
Superiors:

Subordinates:
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Christian Moore. Module 3: One-to-one
Do your internal communications take place with people in the same office/ department?

What form do these communications take place in e.g. phone, email, face-to-face?

Who are your external communications in English with? What are their roles?

Do you talk with existing clients?

Do you talk to potential clients?

In your external communications do you maintain contact for long periods of time or do you change
on a regular basis?

What form do these communications take place in e.g. phone, email, face-to-face?

What areas of English do you feel comfortable in at work?

What do you find the most difficult thing to do in English at work?

Which areas do you think you need most need to improve?

What areas do you think your line manager would like you to develop?

Extra information:

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Christian Moore. Module 3: One-to-one
Reading and Writing at Work:
Which of the following do you need read/ write at work? How often? Please give details:
Read

Write
Contracts
Memos
Specialist Articles
Formal/ Business Emails
More chatty/ informal emails
Reports
Minutes
Business Letters
Official notices
Agendas
Websites
Advertising material
Faxes
Financial reports
Financial Forecasts
CVs
Other:

Which of the above are the most important?

Which of the above do you find most difficult?

Which would you most like to improve?
Extra comments:

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Christian Moore. Module 3: One-to-one
Listening and Speaking at Work:
Which of the following do you need say/ listen to at work? How often? Please give details:
Listen

Speak
Conferences

Conference calls

One-to-one meetings

Group meetings

Presentations

Socialising

Other:

Which of the above are the most important in your job?

Which of the above are the most difficult for you?

Which of the above would you most like to improve?

Extra comments:

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Christian Moore. Module 3: One-to-one
How important do you rate the following in your development (rank out of 10):
Practising emailing
Practising telephoning
Role-playing business meetings
Practising how to be polite in English
Learning idiomatic Business English phrases (ones that native speakers and newspapers use)
Learning how to explain numbers and graphs
Practising giving business presentations
Studying grammar that comes up in typical business communications (e.g. Present Continuous for
making arrangements)
Studying functional language that comes up in typical business communications (e.g. requests,
offers, apologies, complaints)

Others:

Motivations to learn English outside of work:
Do you have any motivation to learn English outside of work? Please mark out of 10:
Travel
Socialising
Cultural Interests (music/films/ literature)
Future study
Extra:

How often do you use English in the above activities?

Extra information:

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Christian Moore. Module 3: One-to-one
Final Questions

Do you have any specific goals for your English at the moment/ from this course? What are they?

How far do you want/ need to go with your English?

What are your ambitions? Do you think you will need English in your future?

Final Comments/ Extra:

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