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BUAD 304: Organizational

Behavior and Leadership
Syllabus Fall 2014 (A Schedule)

Course Instructors
Lecture Section 14720, 14726, 14735, 14741
Professor Kelly Patterson
Department of MOR
Office: HOH 505
Phone: 213-740-6211
Office Hours: By appointment

Lecture Section 14744, 14753
Professor Tom Cummings
Department of MOR
Office: HOH 820
Phone: 213-740-0733
Office Hours: By appointment

Discussion Instructors
Professor Christopher Bresnahan
Office: BRI 303G
Phone: 213-740-0175
Office Hours: Wed 12 pm and by appt

Professor Jody Tolan
Office: BRI 303H
Phone: 213-740-4681
Office Hours: Thurs 4-5:30 pm and by appt

Course Description
Leadership requires effective management of people and a clear understanding of human
behavior and social processes. Leaders need to have a good understanding both of
themselves and of those whom they will lead. Leaders need to know why people behave
as they do in relation to their job, work group, and organization. This knowledge of
individuals’ perceptions, attitudes, and behavior enables leaders to choose appropriate
leadership styles and managerial practices to increase organization effectiveness and
positive human outcomes.
The course moves progressively through individual, group, and organizational levels of
behavior drawing on concepts and practices from the field of Organizational Behavior
(OB). It also examines the interrelationship of behavioral phenomena among these levels.
Studying OB provides a basic understanding of your own and others’ behavior,
particularly in teams. It enhances your ability to communicate and work effectively with
others, core skills of leadership. Our goal is to help you strengthen your people
management skills so you can be a successful leader in any field you choose.


Understanding what leadership means and what is involved in becoming a successful leader in today’s business organizations. perceptions and attributions on their own and other’s behaviors in team and organizational settings. problem solvers and innovators.Course Objectives      Developing the behavioral skills you need to be a successful leader of yourself and others.  Analyze bases of power and influence tactics and their impact on achieving their own personal career goals and the organization’s objectives. Our graduates will understand types of markets and key business areas and their interaction to effectively manage different types of enterprises. Course Learning Outcomes After taking this class. including working in teams. emphasis will be placed on the USC Marshall School of Business learning goals as follows: 1. social and cultural issues impact business decisions so as to anticipate new opportunities in any marketplace. students should be able to:  Describe and apply motivation theories to team and organizational scenarios in order achieve a team’s or an organization’s goals and objectives. team effectiveness. Understanding the main ideas relating to organizational behavior and their impact on creating a high-performing organization. High 2 .  Describe the determinants and elements of organizational structure and its impact on an organization’s performance. Moderate 2. Our graduates will develop a global business perspective.  Explain the effect of personality. Our graduates will demonstrate critical thinking skills so as to become future-oriented decision makers.  Analyze and apply leadership theories and better understand their own leadership style. High 4. Appreciating leadership skills as an essential complement to the technical skills you are learning in other courses. regional.  Describe how organizational cultures are formed and sustained. Relation to Marshall School Learning Goals In this course. and international markets.  Identify and apply tactics for resolving conflict and handling interpersonal communication in work groups.  Explain and apply a variety of organizational change methods to improve employee. Learning concepts and approaches that will enable you to analyze organizational problems and develop appropriate solutions. attitudes. Our graduates will develop people and leadership skills to promote their effectiveness as business managers and leaders. Low 3. They will understand how local. team and organization performance. and group decision-making models and techniques. and the benefits and liabilities of strong organizational cultures and subcultures. and economic.  Explain types of teams and apply team development.

You may consult an advisor in the Advising Office located in BRI 104 if you need assistance using the online 3 . It is expected that you will complete these requirements prior to attending class. The discussion sessions will focus on skill building and experiential exercises to learn leadership skills. self-assessment measures. Our graduates will be effective communicators to facilitate information flow in organizational. In-class learning activities take place in bi-weekly interactive lectures and weekly discussion sessions. In-Class Learning Activities The bi-weekly lecture sessions will address the course material in a highly interactive format including case studies (based on your homework). and intercultural contexts. Before changing your discussion section. Each module has a variety of integrated learning modes that you will engage in such as pre-class learning activities that include online video lectures. These learning activities are applied in several team learning experiences. Moderate Course Format This hybrid or blended learning course is organized into six core concept modules that combine traditional face-to-face class time with online and out-of-class course work. Each builds on the other to help you understand and apply the concepts of the course. Pre-Class Learning Activities The online video lectures and related readings will explain key conceptual frameworks and concepts of organizational behavior. Remember that each discussion section is attached to a lecture section. It is expected that you will come to your lecture sessions prepared to discuss the assigned material and to participate fully in these active learning activities. It is expected that you will come to your discussion section meeting prepared to discuss the assigned material and participate fully in these active learning exercises. One mode is not more important than another. Our graduates will demonstrate ethical reasoning skills. Changing Discussion Sections Registration is managed online through the My USC portal. social. make sure you complete the transaction at the same time (i.e. monitor registration online for availability and drop/add online. the role of homework assignments gives you an opportunity to learn and practice the concepts being taught in class so that you are prepared to fully participate in the class meetings. They will integrate skill development with the concepts covered in the core concept module.5. and question-and-answer periods. in the same online session). readings and homework assignments. The system will not drop you from the class if a new spot is not available. confirm that both the lecture & discussion section work with your schedule. They include short stories and videos to illustrate how corporate leaders are implementing the concepts you are learning. In addition. understand social. civic. Moderate 6. and professional responsibilities and aspire to add value to society. If you are concerned about losing your spot before you can successfully add a different section. If you are registered for BUAD 304 but interested in another discussion section.

. Purchasing these required materials at the USC Bookstore is the easiest way to make sure you have all the required materials. the part before the "@". Access to ARES requires your USC Net ID and zational+behavior||1254743441793897371592810435161895952 5&N=16&Ntk=APG%7C%7CP_EPI&Ntx=mode%2Bmatchallpa rtial#TableofContents Hammond.system. NOTE: Not all readings are available on ARES. Additional Readings. Resources and Assessments  Videos are available on the USC Marshall Critical Thinking Initiative website to help you better understand how to do case analysis and use the Marshall USC-CT framework.usc. Random House LLC. H. Organizational Behavior: Keeney.. L.usc. 5 (Motivation & 11 (Power) available at http://www. S. 4 . C. L. Your password is the same as the one you would use to access email using the USC email For example. J. is the first part of your USC e-mail address.marshall.eChapters for Ch. & Raiffa.cengage. Course Reader: The assigned cases and outside readings for this course are available from the USC Bookstore. Course Materials Course Reader (Required) This course now uses a required Course Reader which is a compilation of relevant articles. 2 Texts: Nelson. J. and You. 8th Edition: Chapters 5 (Motivation) & 11 (Power) Custom Reader. (1999). .edu/faculty/critthink/Pages/default. Contact your discussion instructor with any other questions about changing sections.Available in the USC Bookstore . http://info. Project Case: This separate case will be available for purchase at the USC Bookstore. if your email were 'ttrojan@usc. &' you would enter 'ttrojan' in the USC NetID box. The Real World. such as cases and articles published by Harvard. D. Smart choices: a practical guide to making better life decisions. also referred to as your "username". R.aspx  Any additional readings and/or assessments will be posted on Blackboard. Readings on Reserve We have placed several of the readings in the ARES Online Reserve system accessible at https://reserves. (2013) Cengage Larning. Your USC NetID. cases and selected book chapters. You can purchase the Course Reader at the USC Bookstore.

and use your USC username and password to log in. To access Blackboard from your web browser. if you do not complete one of these two options. There are several sections of BUAD304 but only those sections you are registered for will appear on your Blackboard home page. thought about. you will lose points for this part of your grade. and prepared any assigned material. Please note that. The core component of your participation grade is an active and insightful contribution to the conversation in the classroom. Research Studies Participation: A smaller component of your participation grade comprises your involvement in research activities. 5 . not just attending the class. You can choose one of two options below to fulfill this requirement. You can use the tabs on the left-hand side to access the materials and navigate the course web page. into your comments. Participation: This part of your grade will be based on consistent and effective contributions to class discussions primarily in Discussion. This will be explained in more detail in your first discussion meeting. as well as your own experiences. and other classmates from your discussion For your discussion section web page. Grading PARTICIPATION Participation HW Peer Evaluations (2) Project Peer Evaluation HOMEWORK Individual Case HW (2) Team Case HW (4) Discussion HW (2) Team Case Analysis Project EXAMS Progress Exam Final Exam TOTAL 15% 10% 5% 5% 15% 5% 15% 10% 20% 100% *You must attend the lecture and discussion sections in which you are registered in order to receive participation and/or homework credit for those sessions. enter https://blackboard. your project team members. demonstrating your preparation by asking questions whenever necessary and by integrating the vocabulary and concepts from the readings and video lectures. select the similar link that contains your discussion section number. You should be prepared to contribute to all class discussions.Blackboard All of the course learning resources will be available through the course web page on Blackboard. You can use your discussion section web page to communicate directly with your discussion instructor.usc. You are expected to attend every class session having read.

Please see your Marketing syllabus. September 15. (B) If you are enrolled for Marketing BUAD 307. 2014. 6 . Each case analysis memo is due on the FIRST Monday of the learning module as indicated in the Weekly Assignments schedule at the end of this document. on various days and times. Aligned with the core concept modules.sonasystems. Papers must be turned in no later than December 5. there are six case analysis assignments that require turning in a case analysis memo to TurnItIn via Blackboard. there may not be enough studies available. Please note: If you earn your first 3 credits by showing up to ALL of your scheduled sessions. you must earn your first credit by Friday. December 5. 2014 to your Discussion Instructor. if you wait until the end of the semester. 2014 in order to choose Option 1. October 24. most sessions are no more than an hour long. no exceptions. To receive full participation points. It’s important that you complete your credit early. 2014 (the last day of classes). single-spaced memo should follow the guidelines and rubric posted in Blackboard and outlined in the first discussion meeting (Week One).again. please register for an account at http://marshall-mor. If you choose this option. Each course has its own unique Sona Systems web address.Option 1: First. Bring a hard copy of the memo to lecture class that will be collected. conducted by researchers in MOR at Marshall. the system is “earn (see instructions posted separately to Blackboard) no later than Monday. get one free”-. October 17. you will need to check the site regularly to find open studies and sign yourself up for appointments. 2014.” as a bonus. You will need to obtain 4 credits during the semester in order to fulfill the research requirement. Students must be aged 18 or older by Friday. you will need to use Option 2. you can participate in research studies. 3-page research papers on topics prearranged with your Discussion Instructor. Option 2: Your second way to complete the research requirement is to write 3 short. please use the online system to cancel your appointment ASAP if you can’t make it. You are not guaranteed an available study spot. Case Homework for Lecture Sessions: This portion of your grade will be based on timely and complete submission of homework. Past credits earned CANNOT be used for current courses. That is. you will attend sessions outside of class. provided that you show up to all three early sessions as scheduled and on time. otherwise. After you verify your account. This 1-page. Those who do not register or reactivate by this date will be required to complete Option 2 (research papers). please make sure you visit the Marketing research study website your Marketing Professor has given you. Studies are scheduled throughout the semester. IMPORTANT NOTES: (A) If you already have a research study account from a past BUAD 304 or BUAD 497 course. You will earn ½ credit or 1 credit for each separate study you complete. Credits will NOT transfer from one class to the other for credit fulfillment. then you will earn your 4th credit “free. on time. As a courtesy to the researcher and other students waiting for spots. you will need to email the administrator from the website in order to request account reactivation. Your other credits can be earned any time before Friday. To do this.

Your discussion section instructor will provide you with additional details about homework expectations.The first two case memos are individual assignments to be completed on your own as you learn how to complete a case analysis using the Marshall USC-CT Framework. The criteria for the evaluation will be posted on Blackboard along with the link to the online form.  Peer evaluation #2 will be submitted online on Friday. November 21. Discussion HW assignments are posted in Blackboard will be due at the beginning of each session as indicated in the Weekly Assignments schedule at the end of this document. 7 . Your participation grade will also be at risk. if you do not participate fully in team meetings and tasks. Utilizing case studies in this way provides real-world practice without the risk and the deliberate application of skills and knowledge to determine what. do a sufficiently comprehensive analysis and evaluation) if you wait until the last week or two before the due date. This may also constitute an academic integrity violation and will be treated accordingly. These results will be assessed (graded) on an individual basis and will contribute to your overall course grade. HW Peer Evaluations: You will complete a self and peer evaluation online after every two team HW assignment providing feedback on your teammates’ contributions to the case analysis process. Team Case Analysis Project & Peer Evaluation: This team project gives you the opportunity to demonstrate your ability to apply concepts from the course to analyze real organizational problems and develop appropriate solutions using what you have learned. Please note: You will complete a self and peer evaluation for this team assignment that contributes to your overall course grade.e. The next four case analysis homework assignments will be completed in your assigned team using the framework. Unlike the lecture case homework assignments. Please note: The assignment must be turned in online by the due date AND you must attend the entire lecture session to get credit for the homework. Your grade on the case analysis is a “team grade” that will be assigned equally to all members of the team. when and why it works in the case scenario. Homework in Discussion Sessions: This portion of your grade will be assessed on both timely and complete submission of homework. October 24. Additionally. The case will be available at the bookstore by mid-semester.  Peer evaluation #1 will be submitted online on Friday. you will not receive the team grade but be assigned an individual grade that is lower than the team grade. You will not get the benefit of the assignment (i. Your Discussion Instructor will provide you with additional details about homework expectations. this case project is designed to take several weeks to do a thorough job. These memos will be assessed (graded) on an individual basis. Each student will turn in their own memo after working through the case together in the team. Having someone else hand in your homework when you did not attend class constitutes an academic integrity violation for both parties and will be treated accordingly. They may also be used for discussions with your teammates to improve your and the team’s performance. how. Please note: You must attend the entire discussion session to get credit for the homework. Having someone else hand in your homework when you did not attend class constitutes an academic integrity violation for both parties and will be treated accordingly.

The cases will be graded according to the Case Project Grading Rubric (on Blackboard) which contains specific instructions about the assignment. USC Marshall Critical Thinking Initiative: The USC Marshall Critical Thinking Initiative is a school-wide effort to improve your critical thinking skills in order to be more successful problem solvers in class and in the workplace. Failure to adhere to the academic conduct standards set forth by these guidelines and our programs will not be tolerated by the USC Marshall community and can lead to dismissal.usc. All BUAD 304 students are held to the standards outlined in SCAMPUS. Section 11. The centerpiece of Marshall’s critical thinking knowledge is a website that contains instructional materials and videos. Your ability to think critically is an important part of the evaluation/grading process in this course. We utilize these resources to prepare you to do the case analysis assignments as noted in Course Materials. you must let your discussion instructor know about the conflict at least 3 weeks prior to the final exam. while the recommended sanctions are located in Appendix A. students will be referred to the Office of Student Judicial Affairs and Community Standards for further review. Website: or http://scampus. General principles of academic honesty include the concept of respect for the intellectual property of others. The final exam will take place on the date and time assigned for the lecture session time slot in the University final exam schedule (room TBA) contains the University Student Conduct Code (see University Governance. and the obligations both to protect one’s own academic work from misuse by others as well as to avoid using another’s work as one’s own. and a sample question. or claiming credit for 8 . SCampus. the expectation that individual work will be submitted unless otherwise allowed by an instructor. attempting to benefit from the work of another student. This means that you will engage in a variety of learning activities in your courses which are aimed at developing and applying your critical thinking skills in a disciplined manner so that you can outperform others to get your desired job and to further excel in your career. This assignment will be explained further in discussion. Makeup progress exams will not be permitted. If you have another final exam scheduled for the same time as the final exam for this course. The progress exam will take place on the date specified in the course outline (room TBA) during lecture meeting times.aspx Academic Integrity USC seeks to maintain an optimal learning environment. (www. The use of unauthorized material or the Student Guidebook.usc. topics covered. The Review process can be found at: http://www. Progress Exam and Final Exam: These exams include short essay questions based on a case with questions about the material covered in the course. double-spaced using 12-point font and 1-inch margins.The case analysis paper should be 8-10 typed pages.00).marshall. communication with fellow students during an . All students are expected to understand and abide by these principles. Refer to the exam study guide which is posted on Blackboard for information on the format of the questions. Should there be any suspicion of academic dishonesty.usc. Other integrity violations include handing in someone else’s homework assignment for them when they did not attend class. and similar behavior that defeats the intent of an examination or other course work is unacceptable and will be treated accordingly.

words or thoughts that are not your own. For more information visit www. We recommend that you keep returned work in a folder or other safe place in the event you need to reference it. tablets or other communication platforms are to be turned off and kept off throughout the class session. such as receiving a failing grade for an assignment. if we returned a graded paper to you. Retention of Graded Coursework Final exams and all other graded work which affected the course grade will be retained for one year after the end of the course if the graded work has not been returned to the student ( . or failing the course if it is determined that there was cheating on an exam. Instructors may deny Participation/Contribution points to students misusing technology during class.m. Receiving or sending communication or entertainment during class is unacceptable and disrupts the learning environment and is rude to those around you.. These actions will have significant impact on your final grade. it is also your responsibility to notify the instructor if you observe any violations of academic integrity in this course. All communication devices such as smartphones capable of sending and or receiving electronic communication and all entertainment devices such as wifi-enabled devices. it is your responsibility to file it. Not only is it your responsibility to abide by these standards. Emergency Preparedness/Course Continuity In case of a declared emergency if travel to campus is not feasible. and other technologies. After each discussion and lecture session. It is far more important to participate than to take detailed notes. Monday through Friday. teleconferencing. The phone number for DSP is (213) 740-0776. A letter of verification for approved accommodations can be obtained from DSP.. Statement on Technology Use Please note that computer laptop or tablet use is not allowed during the discussion and lecture sessions.–5:00 p. 9 . which includes having your name appear on a team project/paper when you did not fully participate in completion of the project/paper. Be Present!” to create an engaging learning community. DSP is located in STU 301 and is open 8:30 a.usc. We invite you to “Be Here. A few hand-written notes will suffice. USC executive leadership will announce an electronic way for instructors to teach students in their residence halls or homes using a combination of Blackboard. a lower participation grade. not ours).e. you may want to take some time to reflect on the learning experience and type up whatever notes seem useful. Students with Disabilities Any student requesting academic accommodations based on a disability is required to register with Disability Services and Programs (DSP) each semester. Please be sure the letter is delivered to your Discussion Instructor as early in the semester as possible.m.

Final Exam Schedule (Information about the room location will be provided during the last week of classes):  Tuesday evening lectures take their final on Tuesday. December 11 from 7-9 pm. 10 .  Thursday evening lectures take their final on Thursday. December 16 from 7-9 pm.  Friday 10 am lectures take their final on Monday. WEEKLY SCHEDULE is in a separate Excel document.  Friday 8 am lecture takes its final on Wednesday. December 15 from 8-10 am. December 10 from 8-10 am.

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