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University of Texas at Dallas

Course Syllabus
BA 4324: INFORMATION SYSTEMS MANAGEMENT Fall 2005 Instructor: Office: Hours: Phone: Fax: Email: Michael J. Savoie 2.703 SOM Building By Appointment 972-883-4755 972-883-4754 msavoie@utdallas.edu

"The art of teaching is the art of assisting discovery." Mark van Doren Required Textbooks: CIO Magazine Access to the Internet

Course Description: The rate of technological change has increased to the point that the world’s information is doubling every 2 years. It is estimated that managers today can only access one-ten thousandths of the data available to them in a given day. This course examines current and new technologies that are being created to deal with this everincreasing stream of data. It introduces you to managing information resources, selection of appropriate technologies, and analysis of corporate MIS functions. The course will be seminar style and provide an overview of a multitude of technologies used in industry. Objectives of the Course: Upon completion of this course the student will be: • • • • Knowledgeable about the current and future trends in technology, communications, systems integration, organizational development, and management systems Aware of and able to locate, research and literature regarding the implementation and management of technology Aware of the uses of technology to gain productivity increases, quality enhancements, and strategic advantages Able to analyze a business need for information technology and to develop an appropriate strategy to provide the required information service.

• •

Able to communicate effectively, in both written and oral forms, systems specifications, and to be persuasive in these presentations. Aware of the impacts of advanced technologies on society and individuals, and the ethical issues posed by these impacts.

Methodology: The course will be taught in graduate seminar format (i.e. classes will revolve around topics assigned in the syllabus and will be facilitated by the instructor). Students are expected to use the Internet to expand on the assigned topic and should be prepared to discuss the topic and the related information found during their research on the web. Class attendance is extremely important. You are expected to prepare for class by studying the daily assignments and completing any outside work. Excessive absences will result in a failing grade. Academic Honesty: The faculty expects from its students a high level of responsibility with respect to academic honesty. Because the value of an academic degree depends upon the absolute integrity of the work done by the student for that degree, it is imperative that a student maintains a high standard of individual honor in his or her scholastic work. Scholastic dishonesty includes, but is not limited to, statements, acts or omissions related to applications for enrollment or the award of a degree, and/or the submission as one's own work of material that is not one's own. As a general rule, scholastic dishonesty involves one of the following acts: cheating, plagiarism, collusion, and/or falsifying academic records. Students suspected of academic dishonesty are subject to disciplinary proceedings. Specifically, copying another student's computer files or buying assignments from a 3rd party could result in a grade of F and/or expulsion from the University. Grade Determination: Selected Case Class Topics Class Participation Total Explanation of Grading Policy: Grades are based on total points, averages are not used. Participation points will be awarded on a daily basis. Everyone begins with 0 points and points can be added or subtracted at any time. Participation points are awarded to any student who contributes to the understanding of the class as a whole. Each student is expected to take part in a presentation of one of the topics listed on the syllabus. A maximum of 20 points will be awarded to each student based on their ability to present the topic to the class is a clear, concise, and complete manner. Grading Scale: 100 points 60 points 40 points ---------200 points 180-200 160-179 140-159 120-139 A B C D

DATE 8/23 8/30

TENTATIVE SCHEDULE BA 4324: INFORMATION SYSTEMS MANAGEMENT WEEK # DESCRIPTION SUPPORTING TOPICS 1 2 Introduction Business Value of Technology
Identifying Trends in Technology Information Economics Effects of IT on Strategy & Competition The information paradox Capability Maturity Model, Balanced Score Card, JAD/RAD, SDLC, Portfolio Approach LANs/WANs, Desktop PCs & Networking LAN Security Issues Client Server Computing & Trends Wireless Access, BlueTooth, WiFi/WiMAX, Wireless Clouds, WarChalking, 802 standards

9/6 9/13

3 4

IT Business/Development Models Connectivity

9/20 9/27 10/04 10/11 10/18 10/25 11/01

5 6 7 8 9 10 11

Wireless Bandwidth Issues Internet/WWW and Beyond Knowledge Management Supporting Technology Technology & Human Resources Technology & Organizational Structure The Information Society

PROJECT TOPICS DUE
Telecommunications, Phone Systems, Broadband, Voice over IP Internet, Intranet, Virtual Private Networks, Electronic Commerce, Security, NGI Data Base Applications & Trends Data Warehousing / Data Marts Decision Support Systems / Executive Information Systems

PROJECT STATUS REPORT DUE
Project Management, Process Reengineering/Change Management Enterprise Resource Architecture Planning (SAP/Oracle/PeopleSoft), Information Mapping Security / Disaster Recovery / Disaster Management, Global Issues, Technology Gap, Spamming / Viruses / Privacy / Software Outsourcing, Effects of IT on Strategy & Competition, Advanced Technologies

11/08

12

11/15 11/22 11/29

13 14 15

Strategic Alignment Presentations Presentations

PROJECTS DUE

Selected Topics Questions, Grading, and Format
1. Assignments are due by 2:00 pm on the Thursday of the week assigned. Late assignments will not be graded. 2. Assignments are submitted in MS Word 2000 or later format and emailed as an attachment to msavoie@utdallas.edu. Please put your Course number and assignment number in the subject line of the email and your name in the body of the email. 3. The student’s name and assignment number should be stated at the top of the assignment. 4. As per the syllabus, each assignment is worth up to 20 points. 5. PLEASE, ONLY ONE ASSIGNMENT PER CLASS FOR GRADING (You may do more if you desire, but only one will be graded). CASE GRADING FORMAT Cases will be graded in the following manner. 1. Cases are expected to be complete professional and well written. This includes proper use of grammar, spelling, and punctuation. Cases are expected to adhere to the format detailed below. The following sections MUST be included in your report. The others are optional. I. Cover page (see attached sheet) II. Summary of Findings III. Table of Contents IV. Background information V. Problem Statement VI. Analysis of Alternatives VII. Detailed Recommendations 2. Summary of Findings. A clear concise “Executive Summary” of the paper. NOT an abstract. 3. Table of Contents. A complete table of contents including headings and page numbers. Appendices, if used, should be numbered in accordance with the paper and their titles included in the Table of Contents. 4. Background Information. A concise summary of the pertinent details of the case. From this section, the reader should have a good grasp of the current situation and the key variables involved. 5. Problem Statement. Grading is based on your ability to recognize the “vital few from the trivial many.” In other words, the ability to cull the key issue or issues facing the client. Points are awarded based on the correct identification of the critical issues and a basic discussion of why these issues are critical to the client. 6. Analysis of Alternatives is graded based on your ability to identify, examine, and explain alternative solutions to the issues identified earlier. No recommendations are made at this point. Rather, a systematic view is taken in analyzing possible solutions. This discussion is not intended to lead the

reader to the selection of the alternative recommended in the next section. Rather, it should present the pros and cons of each possible alternative identified during the analysis of the key issues. 7. In the Detailed Recommendations portion of the report, you present your recommended solution(s) to the problems facing the client. The solution(s) should be presented clearly, concisely, and in enough detail that there is a clear path for the client to follow. The “next step” the client should take must be clearly stated in easy-to-understand and follow instructions. CASE GRADING FORMAT GRADING SCALE (points) CASE I 10 2 pts each* 2 pts each*

COMPONENT FORMAT: Layout Poor Grammar Misspelled Words CONTENT: Summary of Findings Background information Problem Statement Analysis of Alternatives Detailed Recommendations TOTAL POINTS * These are in addition to the 100-point total.

5 10 25 25 25 100

COVER PAGE FORMAT

CASE NAME

Submitted to: Michael J. Savoie, Ph.D. MGT 4324: Information Systems Management Fall, 2005

Submitted by: {Your Name Here}

Date