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BA 3352 Production Management
Monday 4:00 - 6:45 p.m. SOM 2.107 Instructor : Office : Phone : E-mail : Office Hours : Teaching Assistant: Office Hours: Objective :
Nagihan Comez SOM 3.103 (972) 883-4413 Tuesday, 2:00-4:00 p.m. or by appointment

Evguenia Vorochilova,, SOM 3.205 Monday, 2:00-4:00 p.m. Production/operations is a dynamic discipline. It involves the integration of numerous activities and processes to produce products and services in a competitive global environment. Many companies have experienced a decline in market share as a result of their inability to compete on the basis of product design, cost, or quality. Many agree that world class performance in operations, i.e., in product design, manufacturing, engineering, and distribution, is essential for competitive success and long term survival. This course considers the operations functions from a managerial perspective. We consider three key performance measures of an operations process (productivity, quality, and response time) as well as important concepts for improving the performance of a process along these dimensions. At the end of the course, students should have a fair understanding of the role production/operations management plays in the decision-making process. Emphasis is given both to familiarization of various production processes and service systems, and to quantitative analysis of problems arising in the management of operations. Operations Management by William J. Stevenson, McGraw-Hill, 8th edition, 2005. STAT 3360, MATH 1326, and MATH 2333. Performance is evaluated based upon attendance and class participation, homeworkbased quizzes, midterm exams, and a final, as follows: Attendance and Class Participation 10% Quizzes Midterm I Midterm II Final 20% 25% 20% 25% February 13 March 27 May 1

Textbook : Prerequisites: Grading :

Attendance and Students are expected to attend each class and be prepared to discuss the material Class Participation to be covered and to ask questions if something covered is unclear. Homeworks and Quizzes To help develop your understanding of the material, some end-of-chapter problems will be recommended after each session. No homework submission is required. Rather, I will occasionally give a quiz based on these assignments and also based on

Midterms and Final

The midterm and final are multiple choice exams which include both qualitative and quantitative questions. All three exams will be in class. Please plan your schedule for the given exam dates. For the final letter grade, I look for natural breakpoints between grades. The particular grade depends on respective class performance.

Use of WebCT :

All lecture notes, assignments, solutions, grades, and updated information regarding the class will be posted on WebCT. Students are responsible to check WebCT frequently and report anything that does not match their own record (e.g., missing or wrong grade for the assignment) within one week after the date the information is posted. Students are expected to be above reproach in all scholastic activities. Scholastic dishonesty includes but is not limited to cheating, plagiarism, collusion, the submission for credit of any work or materials that are attributable in whole or in part to another person, taking an examination for another person, any act designed to give unfair advantage to a student or the attempt to commit such acts. Students who engage in scholastic dishonesty will be violating scholastic honesty regulations (Handbook of Operating Procedures, Title V, Chapter 49) and will not receive credit.

Scholastic Honesty:

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Jan. 9 Jan. 16 Jan. 23 Jan. 30 Feb. 6 Feb. 13 Feb. 20 Feb. 27 Mar. 6 Mar. 13 Mar. 20 Mar. 27 Apr. 3 Apr. 10 Apr. 17 Apr. 24

§ Scope of Operations Management § Strategy and Productivity M.L.K. day- No Class Forecasting Product and Service Design § Strategic Capacity Planning § Review MIDTERM I Process Selection and Facility Layout Management of Quality Spring Break- No Class Quality Control Inventory Management MIDTERM II Aggregate Planning § MRP and ERP § JIT and Lean Operations Scheduling Supply Chain Management

§ Chapter 1 § Chapter 2 Chapter 3 Chapter 4 Chapter 5
Fundamentals Long Term Plans

Chapter 6 Chapter 9

Intermediate Term Plans

Chapter 10 Chapter 11 Chapter 12 Chapter 13 Chapter 14 Chapter 15 Chapter 16

Short Term Plans